What To Do When Your (Brand New) Ideal Role Isn’t Really Ideal

on this episode

Our hope in going through a career change is to find a dream job and live happily ever after. But… life is often not that simple. Career change is an iterative process of working to move steadily closer to our ideal role and our ideal life. On the podcast this week, Laura Parker shares her story of what happened when she worked very hard to change careers, only to discover that her new role wasn’t the exact fit she had hoped for.

What you’ll learn

  • Why it’s important to gain insight into identifying exactly what you want, so that you know exactly what to ask for, which makes you more likely to get it.
  • How to pivot when you accomplish a career change only to immediately realize that you’re ready for another career change (spoiler: it’s ok, it’s all part of the process!).
  • Why you should discuss your job dissatisfaction with your manager in a way that allows the two of you to cooperate to make your role better.

Success Stories

I see much better now how my five Clifton strengths tied together and the ones that I had felt were really not that much of a big deal, I can see better how they are innovative to me as a person and to my strengths and where they come from. And that was a kind of a new thing. What I love is new situations and learning, and I actually actively look for opportunities to push myself out of my comfort zone. So, and if I look back at past roles, I would tend to have to go back to go to the land and to run a major program that had been failing. And I didn't know a lot of the nitty gritty, the detail of all the different projects, but I had the organizational skills, I wanted to learn about the different projects. I wasn't fazed by the fact that I didn't know any of that detail. So I had the challenge of learning and the environment initially and also the challenge of language as I learn to. And that satisfied my learning.

Judith Bhreasláin, LIBOR Discontinuation Project Manager, United Kingdom

My favorite part of the career change boot camp was actually having some of those conversations and getting feedback and positive feedback about strengths. And to me that was key, because in that moment, I realized that my network not only is a great for finding the next role, it also is helpful to… they help you remind you who you are and who you will be in your next role, even if the current circumstances are not ideal.

Elizabeth , Digital Marketing Analytics Strategist, United States/Canada

I just remember from that visioning exercise, being able to say no to something, even if it's a great opportunity or a great experience. It shows that as we moved through these journeys, whether it's life or even business that we… we have to stay true to what we're really searching for and wanting to create.

Matthew Toy, Yoga Instructor, United States/Canada

Laura Parker 00:02

I work for a technology, SAS company, my role is around retaining our customers in Europe, so outside of the UK, and also growing them. And the interesting thing for me about why I was in this position is because I did a big career change about two years ago to get this job. It was my two year anniversary yesterday, actually. So that in itself was a big shift. I've had a big learning curve over the last two years, but I was a little bit sad to find myself in a position and having to think about a new career change.

Introduction 00:36

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 01:00

Look, everyone loves a happy ending. And a lot of time on the podcast, we talk to people, they share their stories, and they come off as pretty straightforward. They were unhappy, they felt stuck. Then they decided to change careers. It was challenging, but eventually they succeeded. And now they're incredibly happy. Hooray. But we've been having conversation behind the scenes for about two or three years now, that there's a danger in that. And we want you to understand how it really looks from the inside when you decide to make a career change. So today, we wanted to highlight a different kind of career change story, when that wasn't as simple.

Laura Parker 01:43

It's just that the job, it wasn't, you know, there were plenty of people out there that will love that sort of moving fast paced, moving from customers-to-customer, but it just didn't sit well with me.

Scott Anthony Barlow 01:54

That's Laura Parker. She made a big career change to get out of a role where she was unhappy, but just two years into her new role, realize she was not thriving and needed another change. The truth is, the career change is a journey, you don't necessarily achieve your dream job, achieve your dream career in just one step. And even if you do, it turns out, you're human, your life goes on, you continue to change, and develop new interests. And you may find that you need to make another change. And not only is that okay, it's actually great, because it means you're listening to yourself and keeping track of what you need to feel happy in your role. Laura does a great job of describing how she made a career change, and then made another one. I want you to listen just for that and in our conversation. Later in the episode, Laura will talk about the experience of knowing when it was time to change careers after she had just changed careers. Here she is talking about what led up to her career change.

Laura Parker 02:59

So before joining this technology company, I had spent about 12 years working predominantly for one global law firm. And I had a variety of roles. I had the opportunity to go to Hong Kong with them for a couple of years. But I knew after I got back from Hong Kong, which was probably about four years ago now, that I was going to need a new environment, a new working, a new role. I knew I wanted to leave professional services. Anyone who works in professional services will probably understand where I'm coming from but partnerships are their very own special working environments. And for me, they had some frustrations after being in that sector for 12 years. For example, it's quite hard to get partners to make decisions. They will call it a collaborative environment, but it can be... it's quite difficult because typically no one person has leadership so you can end up sort of analysis paralysis by an analysis type situation. I know after being in that type of environment trying to create change for that period of time, I knew that I had to move on to really stretch myself and work in a different environment, it was more empowering. There were lots of specifics as to what I thought I wanted to do in a new job, I wanted to move to a smaller, more nimble company, more agile, I was interested in trying to move into technology just because I thought for no particular scientific reason, I just thought it would be a good thing to move to in today's world. I wanted to get a bit more back on the frontline of sales, which I haven't been in working in partnerships, you don't really sell in the way that you do when you're selling a product. So I wanted to get back on the front line and sales. So I had quite a lot of criteria that I was looking for when I made the move, but essentially, I just knew I needed to be in a different more empowering environment but it took me a long time. I was probably looking for another job for probably about two years actually before I found this one, it was very hard to move industries. I didn't know any other recruiters beyond the legal and professional services environment. It was quite a hard piece of work.

Scott Anthony Barlow 05:08

So you worked for around two years to make that change.

Laura Parker 05:13

Exactly.

Scott Anthony Barlow 05:13

Which was, incidentally, I've also about two years ago, and then we did all this work and all this effort, made the change, and then somewhere along the way, found that you wanted to make another shift. Is that right?

Laura Parker 05:28

Yes.

Scott Anthony Barlow 05:28

Tell me about that

Laura Parker 05:29

My experience in the law firms have been looking after or managing the largest clients of, most recently, it was investment bank clients. Most of them were worth about between one and $10 million to the law firm. And when I was offered the role here, I was offered the opportunity to manage and up-sell to the largest customers in at the time in the Amir region. What happened was, though that by the time I'd done my notice periods, which in the UK is, you know, for senior people, it's typically around three months. By the time I'd work my three months notice period at the law firm, when I joined here, the team that I was meant to join looking after the largest customers no longer existed, they've made a decision to disband it. So my role ended up being looking after hundreds of customers, you know, I've had nearly 150 at one point and trying to sell to those customers, and that after probably about 12 months, I just noticed it really wasn't playing to my strengths. It was taking up a lot of mental energy because I was having to re-adjust actually some of my baseline values to a certain extent, and it was exhausting. And I just thought this is not what I want to be doing. As I say, I was a bit frustrated and found myself in that position so soon after making a big career shift. But that was why that I really wanted to own it and do something to improve my situation. But then, I earned...

Scott Anthony Barlow 06:57

I think that's a place where a lot of people find themselves. And I'm a little biased because we run a company where people find us when they want to make career changes. But often, when we get to interact with a variety of people around the world, they are in a similar position to what you experienced, where you decided, okay, this is not working, and that working with global law firm, and in that industry, that area wasn't working for many different reasons, wasn't the right type of collaboration, etc, etc. And then you did all of this work, all those effort, which was pretty awesome to make a change, knowing that you needed a few different pieces, and then you got to the new role, which you know, again, kudos to you for doing something about it and owning it, as you said. And then you realize that there were some other pieces that you maybe haven’t necessarily considered like I heard you say something about, some of my baseline values were adding up in the way that I wanted them to. So what would be an example of that?

Laura Parker 08:01

The main example that comes to mind is when you've got targets, and you've got a large customer base to try and sell to reach those targets, it feels very transactional in nature. And that is not what I had spent 12 years doing beforehand, my strengths, and I guess my values aligned to really building relationships for the long term, bringing value to people, understanding what they value, and then figuring out how I can bring that to their table. And I just didn't have the opportunity to do that when I had to try and keep in touch with 150 different customers and try and sell to them. It was just very transactional and that it meant I was turning up on phone calls without I was used to knowing everything that went on in the customers I had before, probably more than the partners and that wasn't the case here. I was sort of having to be dropped in without having done research, without having half the time to sit down and talk to people, without really potentially ever having met people before. On the customer side, that was probably the prime example of why I thought this just isn't sitting well with how I want to operate. It's just that the job it wasn't, you know, there were plenty of people out there that will love that sort of moving fast paced, moving from customers-to-customer, but it just didn't sit well with me.

Scott Anthony Barlow 09:15

Well, it sounds like for you to get the most out of your role work, you need to have a continuous relationship, for lack of a better phrase, and that continuous collaboration and that know what's going on and that is much more fulfilling for you. I'm guessing shot in the dark then the parachuting in and making the sale.

Laura Parker 09:37

Yes, absolutely. I love the wind of the sale. I do love getting signatures on the dotted line and but I want to do it because we found a solution that really works for that customer because we can help that customers business and we're gonna help our stakeholders look good, feel good, do their job better. And for me, that just means I prefer to spend more time understanding what that looks like for as many people as I can.

Scott Anthony Barlow 10:01

Very cool. That's amazing that you know that about yourself. So my question then becomes, at what point did you decide, I did all this work, I now recognize that I need to make a different shift in one way or another, what transpired to have you say that, okay, now’s the time?

Laura Parker 10:19

I mean, I knew it probably after about nine months were very orderly target driven business. So I'm thinking in courses. How the courses, I miss my target and why I was missing my target. So after about three quarters, I was thinking, this a… it had been a really steep learning curve, and I had completely underestimated that but I done learning curves in the past, I have moved industries, most jobs I've had have moved me from industry to industry, but this was a really steep learning curve. So I found that quite difficult, but be then the fact that I wasn't playing to my strengths. So I was probably about nine months in and I was having... I did have conversations with my manager, I mean, I think the manager does play a role in these conversations. And if you've got a great one then, you know, you really need to leverage them. So I was being open that the response back from the business was, well, you need to tell us what you want to do if it's not this. And my issue was, I know about all the jobs that exist. I don't know what future jobs people might be thinking about creating. So I was struggling, I didn't think I wanted to do any of the jobs that I sort of saw existed, the people I interacted with regularly were struggling to think “well, what's the new job that I might do?” And I started talking to people, but actually then I got put onto your podcast by a colleague, and that sort of set me on a fantastic path.

Scott Anthony Barlow 11:41

Well, I'm so glad that your colleagues set you on the direction of our podcasts, because it turns out very well in the end. But I'm curious, when you started down that direction after you found the podcast, what happened next that sent you the direction that turns out?

Laura Parker 11:58

So I listened to a few episodes of the podcast. And then I think it was literally at the end of one of the podcasts, I think you say, “you know, you can email me if you have any questions.” And I just thought, how or I argued this email thing ago, let's see what really happens, and you reply, and I thought, wow, this really exists. And then it all happened quite quickly. I had an initial call. I can't remember who he is, sorry. But he was asking some great questions about my situation and what I thought I wanted to do, and then that sort of got me onto the career change bootcamp program. And I just thought, you know, it was a quite a lot of money up front, but I thought I had been in, for me damaging career situations in my 20s. And I thought it happened to me twice before and I've managed to get out of them. And I promised myself I'd never let that happen again, because I knew… I know how damaging is it takes a long time to build up your confidence when being shaken. You know, you can lose your confidence very quickly and then it takes a lot longer to build that back up. And I really didn't, I really wanted to try and nip this in the bud this time, my confidence was struggling after that sort of nine month period I mentioned. So I couldn't believe that I was in this situation, but I thought, you know, I just need to really do something quite, drastic’s the wrong word, but what I wanted to do was have some things that were... do something and earn something that had longevity. And that's what I've loved about the program is that I know I've got access to these resources forever. And you know, the coaching skills I've had from Jennifer, the coaching sessions have been amazing. And it really helped me understand things about myself that I hadn't been able to piece together before but even so, notwithstanding that just having access to the resources and the worksheets has really helped me create an environment that is feels sustainable. They all happen quite quickly. Once I had that initial conversation, I thought, “no, I am going to put my money where my mouth is. I'm going to do this program and I'm going to make it work.” Say that I don't keep finding myself in this it you know, I'm in my early 40s now so that's why I kind of couldn't believe that 20 years on I'm back in indecision I remember being in many years ago.

Scott Anthony Barlow 14:07

Share with us what has, I already know, but what at this point has happened because as you said, for you it has moved rather quickly. But what are you getting to do right now? Because you're in a state of transition, right?

Laura Parker 14:22

Yes. So do you want to know what… how I'm self-managing my current goals at the moment or what I did to get to this point?

Scott Anthony Barlow 14:32

Both. So you are transitioning internally. You found yourself, just a backup here a second, I heard you say earlier that, you know, I had a great manager. They were very open to, so what do you want to do? And that's fantastic. That's not necessarily in every single situation, but it does happen more commonly than what I think most people feel like. That said, you, I think did a great job of taking advantage of that opportunity and trying to figure out what could this look like. So, how did that transpire?

Laura Parker 15:07

I can't tell if the career change bootcamp and was quite religious about that, I took off I did all the… I've joined the Facebook group, set up a coaching sessions, did all the pre work and you know, had some great coaching sessions with Jennifer, connected with someone else in London who was going through the program so we met up a few times. I blocked the time out, you know, made the time to do it all. So that was all sort of following the process. What at the same time, what I had decided to own as well was start talking to other people around the business here to find out I'm quite a few people here have changed roles, like significantly change from department to department and I started a couple of people in the London office had done that. So I started talking to them about how they done that and the common theme was, being clear with your manager that you want to move, but also going out to the business and finding out what's going on in bits that you don't know about, parts of business you don't know about so that you can actually come up with some options. So that's what I did. I started getting in touch with senior people, not so senior people, people in departments that I thought I might want to work in. We're not very big in London here, you know, there's only about 40 of us now. So I was contacting people in our San Francisco, Melbourne, New York offices. And just, they were people who had either shifted roles quite significant. And I wanted to find out how they done that, or they were people, as I say, who were in departments that I thought maybe I'd be interested in, working in. Or all they were just quite senior people that have a broad scope of what's going on. They see more the what's going on than I was, so I could get their take as to what they thought the challenges in the business where, what some extra effort would be valued. And I had all these conversations, I sat down with Jennifer, I work through what my questions were going to be that I was asking them. So I kept the same questions for everybody. So that allowed me to have some things coming out from all those conversations. So I could spot patterns and actually come up with a plan and not just have lots of random bits of information that didn't connect. So I got some really great intelligence from that. And it was through those conversations, plus all the career change bootcamp stuff to help me really understand what my strengths were, that allowed me to design essentially, I've designed a job for myself here. I took that to… my manager was great. He supported me in getting that up to the leadership. And where I'm at now is leadership bought into it. They didn't want it to be a sort of all in right now. So that's the transition point also, because I do carry a target and we have investors who care about revenues. So I can appreciate that there are some, there's a bit of a business imperative for me to keep... trying to keep bringing in some of the revenue that I'm targeted for, but they have dropped my revenue target by 20% to allow me to spend 20% of my time on the new roles, on scoping it out. And then I know they've created a backfill for... their starting the process for having a backfill for me in the summer.

Scott Anthony Barlow 18:14

Okay, so in that 20% and the role that you're shifting to, what do you get to do?

Laura Parker 18:19

So right now, a couple of key things have happened. I was an off site in our San Francisco office for a group of people that are quite instrumental, so the goal I get to have does involve supporting our largest customers, you won't be surprised to hear, we have about...

Scott Anthony Barlow 18:36

Not surprised.

Laura Parker 18:37

We have about 80 of those across the whole business. And we have a group of four people that are responsible for kind of delivering our product to that customer. Those four people had an off site last week in San Francisco. So I went to that off site and have been able to contribute to that and part of my role will be to start to understand, at the moment, all four of them as kind of treating that role a little bit differently. They're delivering different things in different ways to the customers. So we're trying to bring some standardization to then allow people to flex where they need to, but where we're kind of starting from a bit more of a more standard approach. So that was one thing that I've kicked off. And then other than that, the main thing I'm doing for the rest of this quarter and again, with Jennifer's help, I've really been very clear as to how many days this quarter, the 20% means I can contribute, you know, that helps set expectations and help people don't expect too much for me or me expect too much for myself. So with the time taken in San Francisco, I mapped out how many other days I have left, and I'm using those days to start connecting to other people with this new hat on to see what they think the value that I could bring in this new role and what challenges they've got that they'd like some extra resources supposed around and someone a bit of a fact finding mission until the end of March, for sure, initially.

Scott Anthony Barlow 19:59

How would you describe some of your strengths and how they fit into this new role? Which I understand this role doesn't have a name yet. And honestly, I think that it might be easier if a lot of different roles have the name and we just focused on what they actually do and what your function is and what results you deliver. But for you, you have done a great job identifying some of your strengths and what you want. But if you can share just a little bit about how you describe your strengths and where they fit into this role.

Laura Parker 20:29

So actually, of all my coaching sessions with Jennifer and all the work that we did through StrengthsFinder, the phrase that really resonated with me, that she, of course came up with, because she's fabulous. With the idea of being a conductor in an orchestra. That sort of was the best way that I could visualize it. And when I look back at where I've been most successful, it is getting people focused on an outcome, bringing the moving parts together, trying to streamline things, but enabling people at the same time. And that was the crux of what I thought I could bring. We're a fast growing business, will probably double in size again this year, it's a really real opportunity to get people aligned in a direction, as I say, help enable people to focus on aspects they might not currently be able to say, everyone's too busy rushing around. So that idea of being a conductor, just bringing people together like defining what we're trying to achieve, bringing people together, getting people focused on delivering that and empowering them to do that is the kind of pretty much where I the main crux of the skills I wanted to put to use.

Scott Anthony Barlow 21:40

You know, what is, I think just crazy. I see it all the time. I'm still blown away by it. The simple fact that when you, and I think you've done such a great job of this, when you go through and get clear about what you want, all of a sudden that puts you in a much better position to be able to ask for exactly what you want. And the crazy part is that when you ask for what you want, people are so much more likely to get what it is that they actually want. And I think you've done such a phenomenal job of that here. So kudos to you, first of all. And then second of all, I'm really curious about something that you said earlier, you had mentioned the idea of confidence and you promising yourself that you're never going to let yourself go down the track where your confidence is depleted or diminished so much because you know, just how long it takes to bounce back from that. And I would absolutely agree with that, you know, thinking about my own experiences and the experiences that we see all the time, you know, we see sometimes people that have overstayed in their job for three or four years and it just takes a significant period of time to be able to bounce back from that from a confidence standpoint. So I'm curious a little bit about, what you meant by that? And how did you recognize before it got to that undoable point that this is something that needed to change now? Not later.

Laura Parker 23:09

Yeah, I mean, I recognized it quite quickly because of having been in the situation before, albeit it was a long time ago. But I recognized it quite quickly. It was a while before I figured out what to do about it. And I had, as I said, I had had the conversation with my manager that I wasn't enjoying where I was, I knew I wasn't delivering what they needed the goal to deliver but I was struggling with that, as I mentioned, for some of the sort of values way I operate. So I had had that conversation. What actually worked really well that kind of also really helped move me down this path apart from my colleague here, tell me about your podcast, was it struck me, my managers in San Francisco, he's American, and I think and I'm British, and it really opens a doorway. When I was much more, well, for me quite blunt about where I was at, you know, British people, skirt around things, and we certainly read the tones. And I think I hadn't been blunt enough with him. So he hadn't appreciated where I was at. And I got to a point where I just had a really open conversation. So I don't want to be in this role. That helped a lot. Because then and but at that point, I was able to say, but I'm doing something about it. By that point, I'd signed up to the boot camp. So he really valued the fact that I was doing something about it, that I... and he understood finally, what I was really saying, rather than me being British and not saying it clearly enough for him. And from that point on, he was able to sort of connect me and open a few doors. So I've forgotten your question, my confidence, but I knew my confidence. I recognize it quickly. It's just a few things came into line that meant I was able to do something about it, which was finding out about Happen To Your Career, having that open and frank conversation with my manager and really getting to understand my strength and then doing something about it.

Scott Anthony Barlow 24:58

What did you feel like was the hardest part of making this most recent change? And I know it's still not complete. However, it's well on its way and it's going to happen in entirety, it sounds like on some kind of timeframe here, but what did you feel like was most difficult for you?

Laura Parker 25:19

I think the most difficult bit is probably still to come if I'm honest. And I have one more coaching session less so I shall be making a list to Jennifer. In that time, I've done brand new roles before and I know that what makes him successful, one of the things that makes them successful is sort of being given the authority to do the role. And this role is even more interesting. I've never designed a role, I've done... I've been the first person to do a role, but I've not actually created the role before. What will be interesting now is I don't have a job title. I have an idea about what team I'll be in but that is still to be fully decided, so therefore, I don't know yet who my manager is going to be. I know my current manager feels very strongly in what I'm doing, he believes in his heart, I think that we do need someone doing what I propose. So he's backing me up at the moment, but I will have to move out of his team in the not too distant future. So what teams do I go too. So I think the challenging bit is going to be getting that authority and being able to sort of start working, assuming that I have some of the authority to do what I think I want to do.

Scott Anthony Barlow 26:30

Have you been in a similar situation before too, when you're creating something new, there has a tendency to be ambiguity around it? And working through the ambiguity to still make sure that you are getting whatever results are, either necessary or that you want to and a lot of times even defining those things can be a challenge in the first place. So I totally can appreciate what you're saying in terms of some of the challenges are yet to come.

Laura Parker 26:59

Absolutely, I think so, you know, something I've learned about myself not necessarily through the bootcamp, but I know I'm not, you know, one of my strengths is not planning to the nth degree, I am someone who tends to just get on with stuff and then I'll course correct as I need to. That's been okay, so far. I've put some high level goals in my proposal. I put some success criteria, or what I think success will look like. But I haven't got a completely defined roadmap as to how I'm going to get there. I'm fine with that. Because I know that the more I talked to people, the more I'll get that defined. But I'm also conscious that just for the business, like do you need to show that there is some direction and I'm not just sort of off chatting to people without really putting anything together. So I'm alive to that as well.

Scott Anthony Barlow 27:42

One of the things you said to me before we started here, and before we really got going was I didn't expect to have so many concrete results so quickly. And I've got to ask you about that because here's the the general response we usually have when we get the opportunity to work with people, usually people say something along the lines of, "Hey, it was way different than I expected. It was far more amazing than I expected. It also took longer than what I thought it was going to." And that's the general response. So I've got to ask you about this, because it's different than what I hear on the normal side, and you've done such a great job, helping to speed up the process for yourself and really grabbing and taking control of that. And quite honestly, that's usually where I see more results more quickly, is usually those people that take more action more quickly, quite frankly. But what do you feel, first of all, when you say that, what did you mean when you said, "I got more concrete results more quickly than I expected?"

Laura Parker 28:41

I was very surprised at how quickly, I mean, I mentioned to you I think before we started recording that my target, I have a call to target and my target was dropped by 20% fairly easily. Like just within a couple of weeks me putting this proposal out there. And that was a shock to me. Like I think, as I say, this business runs on targets. That's how we show our investors that we're progressing. And my boss is very targets focused. So once that happened, I was like, Okay, this is really happening now. And that was a signal for me more than having a job title or knowing which bit the business I was going to sit in. Because we've had to really address what we're delivering as a business because of that, that happened really quickly. I said to you before we started that I wanted to show people that I'm just an ordinary person. And this is just sort of happened to me and it's not an extraordinary, I didn't want to feel this was an extraordinary thing. So I've been trying to think what was in my control that facilitated that because some things you can't control, like you can't control who the manager is, you can't control whether they have the right outlook to support you or whether they care, but like when I think about what actually progress this definitely doing the bootcamp helped and you know, obviously I would recommend people do your bootcamp but I think what it showed the company here was that I was serious and I actually came with some pretty decent value adding information when I had that proposal, like I've been through some good thought processes about myself as to how I got to where I got to. So that was valuable, I think can, you know, people can own that. And the other thing that really shifted with me having a very frank conversation with my manager, which I highlighted already, for me, I was at the point where I just thought I would just rather get this out in the open. If it causes massive issues, then I'll have to deal with that. But I just couldn't, I had to let him know where I was really at. So I would encourage people, as far as they feel possible, just be really open with where you're at, but try and do that with a plan or some thinking as to what it could look like if it was different.

Scott Anthony Barlow 30:47

So that's really interesting. It sounds like a big portion of what moved to this along for you so quickly was being able to come to the table at a different level of preparedness and having thought through a lot of these things than what might otherwise have happened. And it sounds like there's a lot of contributors to that, part of it was, you can take taking control of the process. Part of it was, you know, getting to work with our team and Jennifer. Part of it was, some of the other steps that you took throughout the process, too. But I just want to say, first of all, congratulations, because I know, you know, going and doing that, and taking that level of control can absolutely be difficult and doing that in such a short time period, I think it shows that, you know, almost anybody really can do this, if you're focused on the pieces that you can influence and you can control which I think was another factor that you alluded to as well. So it really, really nice job.

Laura Parker 31:47

Yeah, absolutely. Though, as I say, there are things that within my control, there are things are, you know, having a great manager, having a fast growth company where, you know, I'm in a fast growth company where movement is quite common. That's not in everyone's control, either. But I do when I think about being open and being honest and being frank and then taking a bit of ownership over the process of what the future could look like, that is within our control, I think.

Scott Anthony Barlow 32:13

Everybody has the ability to influence that. I love it. Well, I so appreciate the opportunity for us to sit front row and see some of these changes, and you putting trust in us to be able to assist with that. That's amazing. And I really appreciate you taking the time, not just... before we hit record, we were actually looking it up trying to figure out, you know, how many months has actually been? Well, it turns out that was just back in September, where you started to really double down on making making this type of change. So it's really only been four or five months?

Laura Parker 32:49

Yeah, probably. I mean, yeah, probably less, probably more four months because it just took a while to get their schedules with time differences. But yeah, definitely by Christmas, I sort of knew, I knew that things will know on the cards to change.

Scott Anthony Barlow 33:02

Well, great job going from listener of the podcast into getting the results that you were looking for. I think that that's absolutely amazing. And thank you for taking the time and making the time and I only have one more question for you, for people that find themselves in that situation where you were, you know, maybe they had made a change or two before and recognizing that, you know, something is amiss values or otherwise, what advice would you give them when they're at that point, trying to decide, you know, should I make a change, and should I make another change? And if so, what does that look like? What advice would you give them?

Laura Parker 33:38

My advice, when I have given this before is, do not stay in that negative environment for any longer than you absolutely need to. It's so harmful and it takes such a long time to get back up to being the best version of yourself. And when I say don't stay in it, I mean, look at what you can control and start working on those pieces. A lot of it you can't control but there are bits you can and that's where you need to focus your efforts.

Scott Anthony Barlow 34:07

That is fantastic. Thank you again for coming on and sharing your story.

Laura Parker 34:12

Thank you. I'm so pleased I could do this. Thank you very much.

Scott Anthony Barlow 34:15

Hey, many of the stories that you've heard on the podcast are from listeners that have decided they wanted to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest. Just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team, and you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open it up right now. And send me an email with 'Conversation' in the subject line: scott@happentoyourcareer.com

Scott Anthony Barlow 35:24

Since 2013, we've talked with many thousands of people about their career changes, about how they're thinking about work, about what has been great, what has been terrible and everything in between. So consequently, we get a lot of insight into how people struggle with career change, as well as how they're successful in career change. Something I found really fascinating is, when people have been struggling in the wrong career, in the wrong roles that aren't fulfilling for many years, not just like one or two or three years, but many, many years, maybe even changing roles multiple times.

Louise 36:10

Over the last 15 years or so, I've pretty much been in the same career. Just moving from, I don't do any day-to-day transaction stuff now. So I move from having to actually make sure the P&L is okay or looking at balance sheets. I hate that. That's not where my motivation lies.

Scott Anthony Barlow 36:32

That's Louise McNee. She went to business school, she worked a series of business operations jobs that as you'll be able to hear her totally satisfying for her. She does a great job explaining how it felt to be unhappy at work and how difficult it was to understand why she was so unhappy or to even explain it to other people like your loved ones. This is incredibly isolating, that sense of loneliness can actually be an obstacle in itself to career change, you know that whole, "I'm the only one who feels this way. What's wrong with me?" And the truth is that it's very common experience. Louise talks about that lonely feeling later on in this episode. So stay with us. It's something that anyone thinking about career change, absolutely needs to hear. All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically. Even the bonus episodes every single week, sometimes multiple times a week. Until next week, adios. I'm out.

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Reimagining Your Weaknesses As Strengths To Find Your Ideal Career

on this episode

We all have strengths and weaknesses, and as we advance through our careers, we learn to cater to our strengths and compensate for our weaknesses. But sometimes, the aspects of our personalities that we think of as weaknesses may actually be our greatest strengths. Growing up, Ross Loufbourrow thought of ADHD as his greatest weakness. It was only once he graduated college and began his career that he discovered ADHD wasn’t a weakness – it was a super power. Ross shares his story on this week’s podcast.

What you’ll learn

  • The benefits of reimagining your weaknesses as strengths.
  • Why you should use career change as an opportunity to throw out old assumptions about yourself and reassess your strengths and weaknesses.
  • How to leverage all aspects of your personality, even those that you may consider weaknesses, in order to find your ideal role.

Success Stories

I’ve been offered the job! It was great having the opportunity to speak with you prior to my interview. It enabled me to highlight my strengths as part of the conversation and I was able to be clear about my enthusiasm for opportunities to be proactive versus reactive. I also highlighted my desire to provide positive individual experiences. Our discussion not only assisted me in the interview but it also helped to increase my confidence!

Bree Hunter, Project Officer, Australia

All the stars aligned and I ended up finding the right thing at the right place at the right time, and it was you guys! Everything that you said was speaking to me and the things that you had done in the job that you had transitioned out of and into. Also how finding work that you love is your passion for people! Honestly, it was you Scott, I mean, the way that you talked about it, how passionate you were, I was like, there's no way he's gonna put out a faulty product. So I'm gonna try it, you know… I recommend you to all my friends, you know, even if they don't realize that they're looking for a new job, I'm like this is the first step, let's do this! Even if you maybe don't move out of this career. This is going to help!

Maggie Romanovich, Director of Learning and Development, United States/Canada

After working many years in aerospace as a Manufacturing Engineer, I wanted to move into a Program Manager role without ever holding a PM title or certification. Scott and HTYC helped me to showcase my relevant strengths and made me feel confident and prepared for the interview stage. I landed the Project Manager job I was seeking even though there were qualified internal candidates available. I was able to avoid a disruptive family move and am loving my new position.

Andrew Gagnon, Project Manager, United States/Canada

Ross Loofbourrow 00:01

I want to be a speaker that motivates others that empowers them that brings them hope and helps them take those first steps to becoming more than they ever thought they could be.

Introduction 00:17

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:41

Strengths. Signature strengths. Particularly, we spent a lot of time on the podcast discussing this idea of strengths, finding them, appreciating them, talking about them in job interviews, using your strengths to find your ideal role. What we don't talk about as much, our weaknesses, we know that people are generally more fulfilled at work when they spend more time focusing on their strengths and less on weaknesses. That's what makes the story of Ross Loofbourrow so fascinating. You're gonna meet Ross in just a second. Ross didn't avoid his weakness. Instead, he turned his greatest weakness into his greatest strength.

Ross Loofbourrow 01:27

Energy like dude, you're the energy guy and that's the word. And it's by far the thing that people have said the most about me in such a positive way.

Scott Anthony Barlow 01:43

Ross has ADHD. And throughout his life, he's always thought of it as weakness until he realized he was thinking about it completely backwards. This is a pretty unique story from the HTYC library. I want you to listen to how Ross completely reversed the way he saw himself and the world saw him instead of focusing on weaknesses, focus on something else that we haven't spent a lot of time on, which we call "anti-strengths" or the shadow side of your strengths. Listen for it, as Ross tells a story, later on in the episode, but first, here's Ross sharing a little bit about where his career started. And what led up to what he's doing now.

Ross Loofbourrow 02:25

I started my career at Apple. How that happened? Well, my parents basically said, “you better get a job” and all the goals and the things I thought was gonna happen when I graduated college didn't... ended up moving in with my grandparents. Just very uncool in my mind and started saving money, started trying to buy ring and get married and I fell into a job at the Apple Store. A friend of mine worked there and someone I really respected had amazing thing to say about it and five interviews later for a part-time retail specialist role. And I was in. That was over nine years ago today.

Scott Anthony Barlow 03:05

Yeah. I'm curious what you said. Some of the things that you thought would happen didn't as you came out of school and then that led to moving in with your grandma, which you thought was uncool maybe some people do. My grandma was pretty cool. But I don't know that I would have wanted to live with her necessarily so kudos to you. But, what were some of those things that you thought would happen that didn't in that way?

Ross Loofbourrow 03:28

Yeah, so when I graduated, I mean everyone talks about in their Senior Year, what are you doing when you graduate? And you know, if you really are having things and you got your life in order, you know exactly the job you're gonna have when you step out of that school. And so, I lined up what I thought was a great opportunity as an admissions counselor at my school and I've been, had been a tour guide all four years, love doing that, I just felt pretty confident that it was gonna happen because I knew everybody in the office and I was ultimately told “Hey, Ross. After the extensive interview process. Hey, Ross if we had one more spot, it would go to you. I'm so sorry.” So that blew up my world and I thought I was gonna be a live my friends in Santa Barbara after I graduated. And I had to move home and moved in with my grandparents who are awesome, but I never dreamed I would live with them .

Scott Anthony Barlow 04:25

Yes. Totally.

Ross Loofbourrow 04:27

So, yeah, that's the plan I had that completely crumbled in front of me and it was an ultimate low at that moment where I was like, what am I doing?

Scott Anthony Barlow 04:37

What happened from there then? You’ve got, you ended up working at the Apple Store five interviews into it. And boom. You got your part-time a role and...

Ross Loofbourrow 04:47

That’s right

Scott Anthony Barlow 04:47

What happened at that point?

Ross Loofbourrow 04:49

Yes, I started at store. It ended up being the last Mini Apple Store in the entire world, is the store that I started at.

Scott Anthony Barlow 04:57

Really?

Ross Loofbourrow 04:58

This store people can't even conceptualize how small it was. It was the size of a shoebox. Honestly. It was a little crazy like a submarine at times. So, I stated there and I thought man I'm here for maybe three or six months get a little work experience. Slap it on my resume and I'm out of here. I'm gonna go get a big boy job for, and have a college degree. I loved it and I started getting so much affirmation really quickly. "Hey man, how are you so good at this like, where did you learn how to do that? Like how you talk to people like that? Man, the way you just described the iPad was like so cool and fresh. Like I never thought of describing it that way." And I can’t remember a time in my life where I was receiving so much affirmation for just being me. I thought that's just kind of fun. So, I stuck with it and I basically went from part-time role into a full-time role. Then I became one of the first experts when Apple rolled up that role to their stores and then within about two years, I became a manager. Which was really rare at the time. People really realize that in 2009, you know what the percentage chance was that you got a job at Apple any role: part-time, retail specialist, you name it. Guess what’s the percentage chance was 80%, 40% and this is for iPad or before watch.

Scott Anthony Barlow 06:26

Oh, my goodness. I would say like 20%, 30%.

Ross Loofbourrow 06:33

2%.

Scott Anthony Barlow 06:33

2%? Oh my goodness, I highballed it.

Ross Loofbourrow 06:36

About getting a job at Apple or so. And so, I got in and... I was loving it. So, became a manager which was really rare at the time to be promoted from within to that role and then ultimately have worked now at five different Apple stores in the bay area, have worked alongside hundreds of different people, have had a plethora of different coworkers. And now, I’m a manager at the Monterey location. So yeah, it's been a ride for sure.

Scott Anthony Barlow 07:05

So, here's what I'm curious about then. You got into Apple, realized very quickly that hey there are some of these things that people are appreciating about me. Obviously latch onto those and doubled, it sounds like double down in some of those areas. Started realizing that, "hey this is... I’m enjoying getting this feedback. I'm enjoying getting this affirmation. I'm enjoying actually doing these things that are getting there and then dive further into it." Clearly that was rewarded as well, which I think is super cool by the way leaning into some of those areas that you are already loving and already adding value to the world. I mean, that's obviously something we spend a lot of time talking about here. So, you were able to do that there. But also, somewhere along the way I know that you became interested in doing additional things too and...

Ross Loofbourrow 07:58

Absolutely.

Scott Anthony Barlow 07:58

You know, I alluded to this at the very beginning. I know that you’ve experienced ADHD and I know that somewhere along the way you decided you were interested in integrating the speaking component into your career, too. So how did that come to be? What was, what caused you to begin even thinking about that way back when and then later to start doing it?

Ross Loofbourrow 08:21

Yeah. It all started a few years ago. I was at this point in my journey at Apple, had been a manager for quite a while at that time, had held a bunch of different roles. As a manager, managers will oversee different areas of the store. So, I done that for quite some time and, I was kind of getting this age like, “Man, I’m a millennial. And I don't feel like one because I've been at the same company for so long. I haven't resisted moving but so many people my age are jumping from company to company.” So, I was getting a little restless kind of wondering like, am I doing right thing? Am I becoming stagnant? I don't wanna be stagnant.

Scott Anthony Barlow 09:01

Am I really a millennial?

Ross Loofbourrow 09:03

Yeah. Exactly. I've always been called an old soul.

Scott Anthony Barlow 09:07

I get that too, totally understand. Also, a millennial just barely.

Ross Loofbourrow 09:13

So, I hit this point, you can call a career made a moment, a career staller and in the biggest way. The first time in my career, I had coworkers and I had people that I reported to sharing with me, "you know it, Ross, I don't know if you really have what it takes to continue being a successful leader here at Apple any longer." And dumping like a lot of negative feedback on me. And more than that I never seen, this was caught me totally by surprise I thought I got hit by a truck, and I started spiraling which we can do with ADHD. I thought, what’s Plan B? I don't have plan C. All I've done is Apple, like what in the world am I gonna do if I'm not here? Well, that is when I decided, “you know what, Ross? You can't keep ignoring your ADHD” because I graduated college I said, “Forget this. I've never thinking about my ADHD again.” It has been a nightmare for me worrying about school and ADHD made it worse. I'm gonna go live my life, so I do. What workout up to that point pretending it wasn't their, didn't talk about it, never let other people know. And then this moment occurred where, "holy smokes, I absolutely felt like, I could lose my job if I don't pivot quickly in a different direction." So, I got the help I needed. I started looking for a clinic. A place where I could really start to harness and understand my ADHD brain because really at that time I didn’t and that’s where I found my first ADHD coach. Working with ADHD coach week over week for a year and no it was not cheap it’s significant that myself and that was the start of unlocking the new ways that I view ADHD and then ultimately that's what led me to Happen To Your Career. And that's what led me to working with you guys, is that I continued to ask this questions of, where can I add more value to the world? Apple has blessed me with understanding here is where I can, here are my gifts, here are my strength, but what else I can do with those things?

Scott Anthony Barlow 11:26

So, there's so much there and just a little bit of backstory. I am very high on the ADD spectrum kind of middle as far as when you're looking at it, if you’re looking at it on the Spectrum, kinda middle to high on the... what many people consider the ADHD spectrum and I have three children that all fall into various different ranges of that too. So, this is very much my world in a lot of different ways. So that's part of the reason why it's near and dear to my heart. What I'm curious about first, ‘cause I am really interested in some of the things that you have since done with that, but I'm curious where did you recognize was this when you were a kid? Where did you recognize that it created some of these differences for you in one way or another?

Ross Loofbourrow 12:13

Yeah, it was when I was in second grade. Second grade was kind of a culmination moment. I had noticed for quite a while there. People were laughing at me and ridiculing me when I would raise my hand and ask a question in class. I would be paying attention, I would be focusing as hard as I could. But ask these questions and everyone would giggle and laugh and as a second grader you feel horrible. Like, you know they’re not laughing with you, they’re laughing at you.

Scott Anthony Barlow 12:40

And the world is over after that, too.

Ross Loofbourrow 12:41

The world is over and your life is ending. And my mom, who is an angel, I don't know if I would be here today without her to be honest. She helped me identify and figure out that I had an auditory processing deficit and what that means is that I can be listening as hard as I want but things that come in to my brain, certain things sometimes just don't compute they get left out so I can be comprehending everything you're saying but then I don't even realize that 30 seconds or 2 minutes or a big chunk of what you are sharing, I do not remember. I can't recall and so that's why I would ask these questions, that’s was a big unlock moment andwas like, okay this is happening. And then we also found out that I had ADHD it was a double whammy.

Scott Anthony Barlow 13:35

Wow.

Ross Loofbourrow 13:36

Yeah.

Scott Anthony Barlow 13:36

So, recognized it way back in second grade. Fortunately, you had your mom there to help you begin to make sense of this in some way and start moving down that path and eventually started having the show back up all the way later, fast forward, what eight, ten years fully into your career. Actually, after you got out of school. And then now for the first time you're having to reconcile with it again, and... It’s sounded like that caused you to get some help and get some guidance on how to look at this thing and utilize it differently and we got the pleasure of working with you through as you were seeking out that out too. What point did you start realizing that I can take this thing and really help other people understand and begin to understand through speaking and engaging other people in different ways, to help them look at it as more of a gift than anything else. Where did that enter for you? Where did you first start thinking about that?

Ross Loofbourrow 14:40

Well, I think really go back to Happen To Your Career’s, career change bootcamp. The webcast and call that you guys offer I had stumbled on your podcast around this time. I found it and I never found anything quite like it. I'm like this exactly I would be listening to. Like where canI pivot, how can I find something that fits me more...

Scott Anthony Barlow 15:01

Now you’re on it, just a year later.

Ross Loofbourrow 15:04

Yeah and ultimately, I've seen that bootcamp, and I'd like, “Oh got on time, I have time” and it finally came up again on my radar and I thought I'm gonna do this. I did that and that was when I met for the first time, in that environment, Lisa got to hear more from you and ultimately started working with Lisa after my ADHD coach and what was really interesting is my ADHD coach said he started to prime, my thinking of, he’s said, “have you ever thought of doing like, video stuff, like you're so animated like that. That could be something that you really enjoy doing and can resonate with people” and he started to plant seeds but working with Lisa. She was the first person ever to validate my crazy dream and that was she said, “Ross, what do you really wanna do?” I said, “I wanna be speaker. Like I want to be a speaker that motivates others that empowers them that brings them hope and helps them take those first steps to becoming more than they ever thought they could be. And she immediately said “yes.” And we really talk on the phone about 30 minutes, but I already trusted her enough. And for her to say, Ross you can totally do that. That was a massive unlock and then it was figuring out. Okay? I wanna do this. But who am I to speak on anything. Like what am I gonna speak about? I'm not an expert on anything and that was when I ultimately started to dig down deep through those sessions with Lisa. Uncovering what are my biggest differentiators, is the fact that I do have ADHD and that I have, you know, seen both sides of it. I've seen the ugly and I've also seen the good. And what can I do with this. And that led to getting in to relieve that focus around mental health and specifically, an ADHD brain.

Scott Anthony Barlow 17:13

That's amazing and the thing I love about your story and what Lisa's shared with me and I told you she shared some tidbits along the way too. You didn't know about the, she was like, “Ross, there’s this awesome guy, you got like some point along the way you gotta meet him.” And one of the things that I was really impressed with that she had shared is, it was relatively short period of time that you started acting on this dream too. It wasn't like hey, okay, let's talk about this and then five years later, maybe someday kind of will start doing this but to the point where even as you and I got on this call got to be able to record this interview this morning. You had just come off of a speaking engagement. Was yesterday is that we said?

Ross Loofbourrow 18:02

Yeah yesterday.

Scott Anthony Barlow 18:03

Yeah, and I would love if you would share a little bit about that and what you got to go speak and how that turned out because I think it’s, you use the word humbling, but I really think that that's good. So, set the stage for us. How did how did this happen in the first place? What led up to this speaking engagement? And who were the kids and what did you get to talk about to them about? What came out of it?

Ross Loofbourrow 18:26

Yeah, it was to a couple schools over in Palo Alto.

Scott Anthony Barlow 18:30

Yeah.

Ross Loofbourrow 18:31

A private school that you know really focus on supporting kids with learning and attention challenges and differences. The schools are right over the hill and ultimately is a connection that I made at a conference I spoke at last spring.

Scott Anthony Barlow 18:46

Yeah.

Ross Loofbourrow 18:47

So, last spring was my breaking out moment. It was the first time I ever talked about ADHD being a superpower, and the advantages and the gifts and so this a continued connection from that and ultimately yeah, I walked in there. I didn't know any of the kids. The first group was 7th to 10th graders and then about 30 of them are so and then the second group pretty much immediately afterwards about fifth to eighth graders about another 30 or so kids. And yeah, I mean, there are kids and some of them are, they're dealing with their own challenges and so, you're there sharing, my message and I'm questioning myself the whole-time thinking, "is this even resonating with this guy over here. I mean this little girl over here it seems like she's really feeling what I'm sharing but I don't know" and I was just filled with all kinds of doubt and thinking and this is a train wreck. This is all horrible. And I came to discover afterwards that it actually went really well. All of the teachers had shared with me that the kids loved you and they want you to come back. Like you're welcome back anytime. You should come back and ride bikes. We’re going morning bike rides, and I had kids coming up to me afterwards and tears. Just sharing. I mean, fifth grade kids, seventh grade kids sharing. "Hey, like I wanna tell you my story" They don't say that there's dive into it telling you about how hard there go at life has been and how now they're at the school that really understands them. Things are so much better.

Scott Anthony Barlow 20:24

That's amazing.

Ross Loofbourrow 20:24

And then those are the moments that fill my bucket and it makes me feel this monumental sense of purpose and like wow, this is partly what have designed to do. I want to do more of that helping people in that way.

Scott Anthony Barlow 20:40

That is amazing on so many different levels and I love talking about those moments where you or anybody for that matter where you get a taste of that and you realized I have to do this more like in one way or another in...

Ross Loofbourrow 21:01

Yeah.

Scott Anthony Barlow 21:02

I've had many of those over the course of the last 10 years and know exactly what I'm talking about for the first time I went and spoke on careers. Actually, just this last week and I did a keynote and I totally understand by the way what you're talking about when you're looking at the crowd and you like things seems to be resonates with this person, this person’s like taking a picture with her phone and that person looks so bored and not even connecting, so I totally understand what goes through in that like the speaker brain in that way. So, can absolutely it looks like

Ross Loofbourrow 21:29

And the kids it’s like amplify.

Scott Anthony Barlow 21:30

Oh, my goodness! Yeah, like times a hundred at least. Yeah on steroids for sure. So, absolutely understand and appreciate that. Here's what I'm curious about then. Obviously a little biased for a number of reasons in terms of how I think about ADD, ADHD and other types of things that the world has a tendency to look at as disabilities in one way or another. But I'm really curious for you, why do you believe that this is such a super power for you? Why do you believe that this can be such a super power for other people as well?

Ross Loofbourrow 22:13

Yeah, so one of the biggest reasons is my energy.

Scott Anthony Barlow 22:17

Yeah.

Ross Loofbourrow 22:18

And I always put this to disclaimer out there if you are listening to this and you're thinking “Why I have ADHD, but I don't have that energy factor.” It doesn't mean you don't have ADHD and you don't have a brain like that. It just means, it's a spectrum. Like you were just mentioning and some of us fall on the spectrum with the energy component and I certainly do. I don't drink coffee. This is all natural.

Scott Anthony Barlow 22:43

This is all… yeah awesome.

Ross Loofbourrow 22:48

As a kid that's never looked as a positive thing. It’s like, hey sit still, be quiet, pay attention. Like stop it, like they wanna control you and that's the exact opposite of that's a nightmare for this energy component of mine. When I got to Apple, that's one of the key ways people describe me. I mean all see people now have been there so long that. I run into people I haven't seen in years and I'll say, hey, you don't remember my name? Energy, like dude, you're the energy guy and that's the word. And it's by far the thing that people have said the most about me in such a positive way. And like I really appreciate the energy that you bring like, the way that you light up our room, I feel like when you're here, like it just rubs off on me and like I'm more excited about the day just by default because of you and so like that was definitely a specific and I will call it a super power of ADHD and I sort of recognize, whoa, like most of the people don't innately have this and someone told me recently I told them, yeah, I'm ADHD and these are some of the things that I have believed and they looked at me and said well, we're all jealous, because of my energy. So, that’s absolutely one of the key moments I started just to think, there's gotta be something more to this. What other things could there be, you know, at Apple, I spent a lot of time as a manager, working with my team and connecting with them on, I mean, it’s one of the reason I still love Apple so much is ‘cause we are such a human focused organization and we connect with our team around personal stuff. That's going on the highs, the lows and we help them understand, like, their blind spots. And we remind them other gifts and things are amazing at it. The ability that I have this intuitive nature relationally to know the right thing to say. And know at the right moment to say it and almost to describe things in a way about people that have others around me go, “oh, no one’s ever describe that person that way but you just nailed it. Like how is your gut so often right?” I feel like it's most of the time spot on. So again, like that intuitiveness, that gut instinct my energy like those are some of the ways I might, there's something different about this, that I wanna share.

Scott Anthony Barlow 25:45

That’s fantastic and I find it so fascinating and well, obviously, I'm very interested in this sort of thing, but the way that ADD, ADHD brains are wired for lack of a better explanation, allows different, I mean, it completely allows different types of connections when compared to the average person. It’s been so interesting for me to see myself and then my three kid who have all completely different elements of it. Like I didn't understand just I didn't understand till he's really start my wife and I really started diving into this and she's been a teacher and actually did a number of projects on ADD and ADHD and a couple other things to throughout college way back when and then as part of her some continuing course work and so at the time she didn't know she’s gonna have three children that we're going to test this knowledge later on for her.

Ross Loofbourrow 25:46

Yeah.

Scott Anthony Barlow 25:46

But it's been really interesting to see all of the different ends of the spectrum. So, for example, like you mentioned that incredible energy and how you show up differently and my son, my middle son Camden. We see a manifest in similar ways, but also like to the point where people as a whole are terrible multitaskers, right? This, like as a whole. So, this kid...

Ross Loofbourrow 26:49

Don’t get me start on multitasking.

Scott Anthony Barlow 26:49

Oh, my goodness. Yes.

Ross Loofbourrow 27:17

It doesn't exist.

Scott Anthony Barlow 27:19

So, it doesn't exist and not in any ways that are really helpful, but I am amazed at the capacity with this kid and his brain. He can be like out playing sports or doing something that occupies like 100% of his physical energy and still be able to like have perfect dictation and recall of exactly what somebody was saying over off to the side in another conversation with all of those with several other conversations around the side and just it blows my minds in the ways that those types of things will show up which does not necessarily mean that, that’s how it shows up in everybody to your point earlier.

Ross Loofbourrow 27:55

Yeah.

Scott Anthony Barlow 27:56

But it's fascinating how it can turn into such a gift in a variety of different ways. So, I appreciate you sharing it.

Ross Loofbourrow 28:05

Yeah, oh absolutely.

Scott Anthony Barlow 28:11

What's next from here because you have, I feel that in some way like you are unlocking a really cool piece of your own journey, and I so appreciate that you have allowed us to participate in a portion of a ride. And I'm just very thankful for that. And I know my team is as well and Lisa too and what is next and what is upcoming for you? Where do you see yourself going from here?

Ross Loofbourrow 28:36

Yeah. So, I'm just getting started and I have to constantly remind myself that it is a journey and it's just one step at a time ‘cause one of those things that in ADHD brain is proud to do is we have this gross misunderstanding of how much time it takes to accomplish things and so, I will have 25 different large things on my to-do list on any given day. And so, treating this journey the same way, it's really important to remind myself. Okay, like it's one step at a time, and I'm just figuring things out. Right now, I know that I want to continue speaking. I know that, that's an area where I can add so much value and really help others. I've already seen that. And, I wanna continue to share resources and you know these differing thoughts and opinions and even ground-breaking researches out there that people are just not even aware of the things that we're finding on ADHD. Like there's so much to still unknown, but it is fascinating and it blows people's minds. For example, I have to share one of those things. So, what some of the latest like brain research were fighting with ADHD is that, you could actually rename the condition a diagnosis of boredom. Wait, what do you mean? Well, ultimately what they found is that a brain with ADHD when compared to a brain without ADHD. All of our brains have the dopamine receptors that exist in this reward region of the brain that is deep beneath the cortex and in ADHD brain we have vastly fewer of these dopamine receptors. So, in layman's terms like so what well essentially anyone beneath areas in your brain is likely walking around just generally disinterested in the world. Like in most of things around them there just not most things don’t light their fire like a normal brain would, so that's why it's so critical for an ADHD here to find the final thing that passion about. Find the thing you love doing. And the thing that's right in your wheelhouse, right in your strengths because that is the area where you're gonna be able to hyper-focus in the best way, not the worst way. That's the way that you're gonna be able to discover, kind of like I'm last couple years like it's the unlock moment. Oh, my goodness. This is something I can do. This is the place I wanna stay. Yeah, so that's one piece that I've just found fascinating learning about and it helps you look at yourself seriously and not look at your ADHD as a joke or this thing doesn't exist, but you really start to understand. Whoa. This is how I work. Okay, like let me take some steps in your directions but to answer your question. Yeah, I wanna speak more actually set a goal this last year of I was gonna write my first book. And you know that goal is probably not coming to fruition by the end of 2018.

Scott Anthony Barlow 32:08

There are still a short period of time in 2018 left, go ADHD brain go.

Ross Loofbourrow 32:17

Exactly. It's one of the spinning plates that is dropping and you can't beat yourself up if you say, hey that’s not gonna get done, but you try to do too much and that's all right, you know, let's keep it going. So, I'm definitely gonna do that in the future. I also wanna get into coaching. That’s the component I think it massively helped me with at Happen To Your Career. And then with my ADHD coach at the clinic that I worked with that it changes my life, massive. So, I really wanna get into that and see how I can, yeah help others, learn more about themselves, self-reflect and really pivot and moving those directions that they really feel called to do.

Scott Anthony Barlow 33:02

Very cool. Well...

Ross Loofbourrow 33:04

Yeah.

Scott Anthony Barlow 33:04

I so appreciate you taking the time and coming and sharing a portion of your story and I said thank you again, but I really meant it for allowing us to sit a front row seat along for part of the ride and it's just been amazing to hear a little update from Lisa and to finally get to meet you and people aren’t going to see you on here, but we're chatting via video and it just been fantastic. So, I very much appreciate that. Thank you.

Ross Loofbourrow 33:38

Yeah. No. Thank you Scott. It was surreal when I started actually listening to the Happen To Your Career podcast and your voice I recognize obviously and then to have us connecting and talking today. It was a moment like, “is this happening?”

Scott Anthony Barlow 33:57

This is happening Ross. This is happening right now. Hey, this really has been very cool. And I've had a ton of fun and so that we can support what you're doing. And obviously I am a huge fan of that for many different reasons. But if you are interested in having Ross come and speak and want to get in touch with them. What is the best way that they can do that Ross?

Ross Loofbourrow 34:21

Yeah, so my website is the best place to get in contact with me. That's gonna be my full name: RossLoofbourrow.com. It’s kind of a doozy two OO’s. Well several OO’s and a couple more ‘r’s’ so definitely check the show notes on that, but you can also just type in https://heroicADHD.com and that will redirect you to my website as well https://heroicADHD.com

Scott Anthony Barlow 34:47

We've found that one of the six keys to having an incredibly fulfilling career and much more meaningful career is doing more work in your signature strengths. And in fact, we've also learned that you can even use your signature strengths as you're making a career change or as you're making a career transition. And we put together this pretty amazing guide to help you, not only begin to get very clear on your strengths and discover your strengths, but also to use them as you're getting hired for the right job. Find out what most people miss about, why strengths are so important and how strengths operate differently than what you think they do and why they are one of the six keys to doing work you love. And four ways to get started immediately identifying your signature strengths. And you can do that by going to hiredforstrengths.com that's hiredforstrengths.com to get started right away. Or you can text MY STRENGTHS, that's mystrengths, plural, to 44222. That's mystrengths to 44222.

Scott Anthony Barlow 36:02

Everyone loves a happy ending. And a lot of time on the podcast, we talk to people, they share their stories, and they come off as pretty straightforward. They were unhappy, they felt stuck. Then they decided to change careers. It was challenging, but eventually they succeeded. And now they're incredibly happy. Hooray. But we've been having conversation behind the scenes for about two or three years now that there's a danger in that. And we want you to understand how it really looks from the inside when you decide to make a career change. So today, we wanted to highlight a different kind of career change story when that wasn't as simple.

Laura Parker 36:45

It's just that's the job. It wasn't, you know, there are plenty of people out there that will love that sort of moving fast paced, moving from customer to customer, but it just didn't sit well with me.

Scott Anthony Barlow 36:56

That's Laura Parker. She made a big career change to get out of her role, where she was unhappy, but just two years into her new role, realize she was not thriving and needed another change. The truth is, the career change is a journey. You don't necessarily achieve your dream job, achieve your dream career in just one step. And even if you do, it turns out you're human. Your life goes on. You continue to change and develop new interests. And you may find that, you need to make another change. And not only is that okay, it's actually great because it means you're listening to yourself and keeping track of what you need to feel happy in your role. Laura does a great job of describing how she made a career change, and then made another one. I want you to listen just for that and in our conversation. Later in the episode, Laura will talk about the experience of knowing when it was time to change careers after she had just changed careers. All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep and you get it automatically. Even the bonus episodes every single week, sometimes multiple times a week. Until next week, adios. I'm out.

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How To Turn A Career Struggle Into Successful Career Change

on this episode

Melissa Shapiro found herself in a really tough position when she was unexpectedly laid off from her job.  She talks about how she was already contemplating a career change, but then was then laid off before she could position herself for the next move, and how she overcame the challenge and used this opportunity to redefine her career.

What you’ll learn

  • Why evolving and adapting aren’t only important for success, but absolutely necessary to move up in the professional world
  • How to stay focused when faced with difficult career change decisions
  • Why a professional setback may lead to better opportunities

Success Stories

I know that you and HTYC are owed credit for teaching me to confidently articulate my strengths and passions – Thank you so much! These are skills that will grow with me and I will continue to refer people to your site so they can benefit as I have!

Cindy Morton, Chief Operating Officer, United States/Canada

I would definitely say that I could not have put all the pieces together. The tools and techniques were important, but maybe more so than that, the mindset and the confidence. So I really, really needed that extra input and confidence boost and reassurance that I had a lot of strength and a lot to offer in the future. And I was feeling so rough because I was in a bad fit, stuck situation. Even though we all also recognized that situation wasn't inherently terrible. I would recommend, if you're starting to have that feeling like, either I'm crazy, or the situation, you know, is not that this bad, then I think that's a cue to reach out and get some, some guidance and a community of people that are struggling with the same things. And then suddenly, you'll feel that you're not crazy, after all, and it's just a tough life, situation and challenge, but you'll be able to get through it with that support, and accountability and confidence boost.

Jenny -, Research Scientist/Assistant Dean, United States/Canada

My favorite part of the career change boot camp was actually having some of those conversations and getting feedback and positive feedback about strengths. And to me that was key, because in that moment, I realized that my network not only is a great for finding the next role, it also is helpful to… they help you remind you who you are and who you will be in your next role, even if the current circumstances are not ideal.

Elizabeth , Digital Marketing Analytics Strategist, United States/Canada

I really was able to get clear on what I what it is that I really wanted. In my future career, I was able to change my mindset and my perception of what I thought was possible, which was a really big one for me, because prior to this, I really, I think I limited my myself and my potential, simply because of where I was at currently. And so I was able to think bigger, and really hone in on, you know, where my skills are, where I want to take them and how I'm going to get there. And it really just empowered me to take change, and it gave me the confidence and conviction, I needed to take those steps. So yeah, it was it was really a great a great one.

Nicole Mathessen, Manager Marketing & Creative Services, United States/Canada

Melissa Shapiro 00:04

I had that mindset of, okay, like this next thing like this is gonna be it like, this is my career. Like, I have to pick the one thing that I'm going to do for the rest of my life forever and ever and ever. And I think that is such a scary thought.

Introduction 00:25

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:49

I don't think that there's an ideal time to get laid off or really ever to completely change your career. Happen To Your Career, we've worked with a whole bunch of people that have gone through pretty dramatic situations. It's one thing when you get tired with feeling stuck and decide to make a change. It's another thing when your company calls you and tells you that your time is up. It leaves people feeling pretty uneasy or scared to put it mildly. You have a tendency when this happens, and I've been there, you feel like your life is out of control, or at least out of your control. But a professional setback might actually lead to a far, far better opportunity that you've never ever considered before. Our story today is someone who is already contemplating a career change, but then was then laid off before she could position herself for the next move. She discovered that evolving and adapting weren't only important for success, they were absolutely necessary to move up in the professional world.

Melissa Shapiro 01:50

So, I basically have a background in terms of education, in terms of performance, I have a very eclectic background. And, I'm an artist and I love to sing and perform. And I was actually working as a senior admissions producer at General Assembly, when we last spoke. And I was there for about two years, speaking with students who were really interested in making a career change into the tech world. And I would sort of talk about our programs that we offered such as: a digital marketing program, UX UI, software development data, and talk about these 12-week, life changing boot camps that students could take and really make a career change. And that's sort of where all of this fun stuff happened, where I got super interested in helping people with their career changes.

Scott Anthony Barlow 02:50

That's Melissa Shapiro. She found herself in this really difficult situation. She took her newfound time and energy to focus on asking herself big questions that led to her successful career change.

Melissa Shapiro 03:01

Sure. So, I was in the same role for probably about two years. And the part that I loved was kind of the part that I just described in terms of forming relationships with people and really kind of getting to know their backgrounds and helping them make that career change. But the other part of the role that was the part that I didn't want to pursue any more was that it was a very sales oriented role in terms of quotas. And, having that pressure in terms of filling up our classes and everything like that. So, it was just the sales aspect of things that I wanted to get away from and I wanted a more genuine type of relationship building role.

Scott Anthony Barlow 03:44

When you say, genuine type of relationship building, what does that mean for you?

Melissa Shapiro 03:49

Yeah. For me, it means that I would be able to talk to people, clients, and students when I wanted to in terms of when I see fit, and when it would contribute to our goal, whatever that was at the time, and not to fill some sort of quota and fill a sales number, basically.

Scott Anthony Barlow 04:15

So, was there a, in this, as you were realizing this, was there a time or an ‘aha’ moment where you're like, “you know, what? Been here for two years, it's time that I transition on to something that's even a better fit. How did that happen for you?

Melissa Shapiro 04:29

Yeah, I think that I was, as we all feel frustrated, and I knew that there were aspects of the role that I really did enjoy, it wasn't like, I hate everything about this, that I must leave. But yeah, it got to the point where it was just very frustrating. And, once you met your quota for that quarter, another quarter would start and you would just kind of start all over again. And it was sort of this never-ending cycle. And I felt kind of trapped in almost like, the sales cycle and the numbers of everything. So, I just got to a point where I knew that there was just something that was out there for me, that was not so sales oriented, and that could still utilize my strengths. And I didn't necessarily know what that was or what it was called. But I felt in my gut that I knew it was there.

Scott Anthony Barlow 05:23

Do you think that since you had transitioned before, because you mentioned off hand, and I know a little bit more to the story, but you had come from a background where like you said, you were more into performance? And I think you said you enjoy singing or and you had come from that type of area, and industry and sector, whatever you want to call that. And you'd made this transition the first time around. Did that have any play here into coming to this realization easier? Or that did not really factor in? Tell me how you were thinking about that at the time.

Melissa Shapiro 06:01

Yeah, I think that was a much harder transition from, thinking that you wanted to do performance and musical theater and Opera for your entire life, and then realizing that it's just not a lifestyle for you. And that it would never sort of be aligned with your personality and how you wanna live your life. I think that was sort of a more really intense realization for me, that this thing that I've studied and worked so hard, and training for, was not gonna be for me. So, I think that once I went through that, the other career transitions seemed a lot easier. Because after that big life changing one, I think once you get through something like that, then all of this kind of pivots in your career and figuring out next steps become a lot more second nature.

Scott Anthony Barlow 06:58

That's so interesting that you put it that way, because we've seen that a lot behind the scenes and working with people too, that it is, how do we wanna put it, it is worth it to go through that type of initial transition because of what it teaches you and then makes every single consecutive transition of any kind, more possible, easier, whatever word that you want to use all of the above, in there. So, that's really interesting that you observed that in that particular way. So, how then did you go about, once you had this second transition, you're there, you're working, you're in admissions, and you're having this realization that, “you know what? This isn't quite what I want, I enjoy the small piece of it, but certainly not some of the other aspects.” What did you end up doing from there? How did that play out?

Melissa Shapiro 07:49

Yeah, so I actually ended up taking, well sort of at the end of my stint in admissions, I worked on a project with the instructional design team. And I revamped our entire onboarding process, which to me was really interesting, because it combined my education experience with the experience that I had in admissions at General Assembly and using my two years as an admissions producer to refine the way that we onboard new admissions producers. And that was sort of, it was interesting because it combined a lot of different aspects of my skill set that I had never really even thought of before. That was a really cool project. And I got to work with the instructional design team. And I had a really good time doing it. And then I started thinking about, possibly doing, course creation and things like that. And I had a small period as an instructional designer, that I did sort of get to do that. But then unfortunately, I was laid off after three months from that shop. So that was, right before I entered into the career change bootcamp. But it was still just really interesting. And I would, from that, I would kind of say, I would encourage people to really look in terms of their role holistically and see, what am I interested in? Maybe it's not a completely other different role at company, but what can I do in my role, that I could bring more of myself. And that's sort of what I learned from that experience that you could always look for opportunities and sort of jump on, when you find something interesting and see where that takes you.

Scott Anthony Barlow 09:36

I think that's so great. First of all, because one, if you're not actively looking for those opportunities, as you put them, to bring more of yourself to a particular situation, whether that's a job or interaction, whatever it happens to be, you're unlikely to find them. It's not going to a lot of the times just show up. And that's part of what I think can lead people down the road to frustration. So, I think that that's super cool, that you were actively looking for those opportunities in one way or another because clearly, it gave you more input and more feedback into some of the things that you do enjoy. And it also gave you more input and feedback into what you can do and whether or not, this could be another good situation for you in one way or another.

Melissa Shapiro 10:29

It's such a great skill set to have to. I have a portfolio piece.

Scott Anthony Barlow 10:34

Do you, really?

Melissa Shapiro 10:35

Yeah, I have what I design. So, I got to keep that which is pretty cool. And something you can kind of pull out of your back pocket.

Scott Anthony Barlow 10:44

I made this.

Melissa Shapiro 10:46

I did that.

Scott Anthony Barlow 10:47

Yeah. Very cool. So, then there was this stint in between, and you got the opportunity to experiment with that, in some ways, obviously, you got laid off from there, then we got the opportunity to interact with you in career change bootcamp. So, what happened at that point? Because this wasn't just instant magic, or anything else along those lines, like, boom, make the next shift, or boom, I figure out what I wanna do for the rest of my life. That's not how it works. But what did happen for you?

Melissa Shapiro 11:18

Oh, yeah, at that point, while I was looking into career change bootcamp for a while, even when I was at General Assembly, and just doing some research, in terms of wanting to figure out something that would be fulfilling for a while for me. I think that I finally, it was finally the right time. And I didn't know that I would be getting laid off from this job. And I signed up for career change bootcamp, I think it was like, a week before I got laid off. Which was just insane. The timing. And I just started it. And I remember I wrote you guys, and I was like, “I just got laid off from this job. I'm so happy that I enrolled in this program.” And it was, it just was the perfect time. And I had the time now to invest into the career change bootcamp.

Scott Anthony Barlow 12:13

That's so funny, because I would say that after interacting with literally thousands of people that have gotten laid off in, one way or another, that rarely is there a good time to get laid off. However, I think your situation falls into the small percentage of folks that maybe created that good time. And I think that that's something that I've observed, just as I've gotten to know you a little bit, that part of the reason; timing, has a tendency to work out great for you is because you're continuously taking one action or another always looking forward in terms of “Hey, what can I be doing? Where is that opportunity? What is the next step? What is going to push me forward in the way that I want to?” And so, I would say, I would advocate that maybe it wasn't entirely luck. That it was, although you can't control all circumstances or anything like that, that part of the reason they created a good time was because you had some involvement with it. So, is that a fair statement?

Melissa Shapiro 13:13

That's it's fair. I had been interested in career change bootcamp for a while, but it still just was that, it was what I needed. It was that positive light in that time of sort of complete shock.

Scott Anthony Barlow 13:26

Yeah, absolutely. When you think back to that time where you got laid off, and you were just beginning to work with us and just beginning to really go through this type of transition. Again, if you will, what were some of the first things that you did that really helped set you up to make this a good transition for you?

Melissa Shapiro 13:49

Yeah, I really had that time, like I said. So, in my mind, I said, “Okay, I'm going to take advantage of this time. And I'm really gonna get focused, and I'm gonna put all of my energy into investing into this program, because that's the best gift that I can give myself. I was getting severance, I was getting unemployment. So, I wasn't, super stressed. But I would rather take more time to find something that was more aligned with what I was looking for, than just jump into something else. So, it did take a little bit longer than I wanted it to, but I think it was still pretty fast in terms of the way things move job wise. But that's what I said to myself, I said, “Listen, use this as a gift, really use this time, and jump into this program, do everything you need to do and more network reach out to people on LinkedIn, reach out to all of your connections and really take advantage of this opportunity.

Scott Anthony Barlow 14:54

What do you feel like, were some of the harder parts for you, as you made this transition?

Melissa Shapiro 15:00

Yeah, I think just some actually raw human emotion and feelings, I think I was really nervous to get back out there just because of being laid off. I was so scared that it would happen to me again. And I think, our brains do that to us, like, once we go through something, that's our experience. And that's what we know. So, are told that that's just gonna repeat itself. So, I think, A, having that fear. B, it was very funny, because I had originally wanted to work with you. And I thought that I would be working with you. But I was nervous about working with someone that I really didn't know and didn't talk to, it didn't feel like that warm, fuzzy feeling about. So, I think I was worried about that. And if we were gonna be a good match and everything like that.

Scott Anthony Barlow 15:51

And you're talking about through the career change bootcamp program, getting matched with your career coach, and you got the pleasure of working with Kelly.

Melissa Shapiro 15:59

Yes, who was unbelievable. I still keep in touch with her. She's phenomenal. But I was worried because you can hear someone say, “Oh, I think you'd work well with this person.” But, I vibe so well with you. And we had such great conversations. And I was like, “Oh, man, like, luckily to work with Scott.” So, I was nervous. But obviously, it worked out extremely well. So that was something else I was nervous about. And I think what was hard was still continuing to have that frustration, and sending out those messages and applying for jobs and tailoring all my materials, and just having that frustration of, why isn't it happening now? Why is it happening faster? And I think we all experience that. But I think just to focus on to keep doing what you're doing, and not that necessarily what you're doing is wrong. It's just, not everyone is going to get back to you.

Scott Anthony Barlow 16:59

What did you do or what did you experience that worked well for you to help speed up the process? Or what are the things that you saw as you were going through it that like, “yeah, this is working for me.” And gave you those little glimmer of hope, even though it didn't feel like it was going as fast as you want it.

Melissa Shapiro 17:17

I had so much time to. I wasn't doing another job while I was job searching. So, I had been putting all my effort into it. So, it was just a little frustrating to have putting 150% into it, and getting little things here and there. But just not hearing from as many people as I wanted to. I think what worked well, for me was following the bootcamp modules, and really following the order and doing each module diligently and then having the next one sort of build upon the one beforehand. And, having a curriculum that just made sense. I had never gone through an actual career coaching, like bootcamp, and course, so I think this particular model was really helpful for me, in terms of figuring out what my strengths are, how to build upon those strengths, what other people said my strengths were that I knew, and building my ideal career profile, and then learning how to reach out to people properly, really following up asking the right interview questions, really being able to advocate for myself, because I knew myself so much better throughout that process. And therefore, my interviews were way more genuine and sincere. And obviously, I mean, Kelly was just wonderful, and had such great suggestions. Any question I had for her, she would answer and just have really good innovative ideas.

Scott Anthony Barlow 18:49

Okay, so I have one big question that, because we've got everybody that's listening to this right now that most of the time, all of our listeners are in the place where they are wanting to make a change, in the process of making the change, or thinking about making the change, and I want to take you back to where you were going to make a change, because this wasn't thrust upon you in one way or another and didn't expect it. And although the timing worked out well for you, as you said, it was still a little bit worrisome, and still a little bit scary in terms of, “hey, well, what if this happens again, or anything else? So, when somebody is in that place, and they're right on the beginning stages of making change for one reason or another, what advice would you give them?

Melissa Shapiro 19:42

I would say, do whatever you need to do to fight the fear and just do it, you're gonna have those voices, you're gonna have the negativity, you're gonna have your mind try and play tricks on you and bring up prior experiences or things that you were scared of that happened in workplace settings before. And you really have to just tell your brain, “no, this is new, this is different. We're trying a new approach this time, we're gonna get what we want. And we're going to advocate for ourselves.” And I think that, in every situation, I think our minds play tricks on us. And I think we need to have the self-love and self-respect for ourselves to be able to talk those voices down and to be logical and loving to ourselves.

Scott Anthony Barlow 20:31

What do you feel like work for you to do exactly that to fight that fear and be able to control those voices, or at least fend off those voices that are in your in your head?

Melissa Shapiro 20:42

Well, I'm someone who, I do meditate every day. And I think that's something that helps me really focus. But it takes practice. I think, just really knowing yourself, and doing that work to understand what those anxieties are for you, it's different for everyone, obviously, based on all of our previous experiences. But to really listen to what's fear based, versus what's based on fact. And I think, sometimes journaling, sometimes doing a visualization, whatever you need to do to kind of figure out what the differences are. I think that's what you need to do. And then you need to talk to that voice and just say, “This is a fear based voice. This is not reality. This is something that's trying to stop me from making this change, because change is unknown, as we all know. And, our brain protects us from the unknown. So just really applying that positivity. This is gonna be better than where I am now, this is only gonna get better. So just really reaffirming that over and over.

Scott Anthony Barlow 21:49

I think that's great. And I also, speaking of fear, speaking of change, speaking of resisting change, or even continuous change. You and I, before we hit the record button, had a little bit of a conversation about how this is continually evolving for you. And one of the things I heard you say at the beginning of our conversation right now, is that, one of the things that you really responded or gravitated to was helping people make different types of choices. And, we got to talk a little bit about your interest in continuing to help people do that in their career, down the road, as well, and even expressed interest about becoming a career coach in one fashion or another. And I think that's super cool. Obviously, I'm a little biased, we've got an entire team of career coaches. So, you might imagine that I'm a fan. However, I think the thing that was really interesting to me is, you've done such a great job of jumping into this idea of, it's not a make the decision, figure out the perfect thing, and then be done with it. Instead, it is really this mentality of continuing to evolve, what it is that you want. And I think you've done such a great job of that. So, I'm curious, what has helped you in getting there to think about it that way? And then two, what advice would you offer other people in that realm too, about, how to think about their career and their life as it relates to what they want to need in that evolution?

Melissa Shapiro 23:17

Yeah, that's a good question. And I think that I did have that mindset of, I think part of the pressure too before CCB was that I had that mindset of, okay, like this next thing, like this is gonna be it like, this is my career, like I have to pick the one thing that I'm going to do for the rest of my life.

Scott Anthony Barlow 23:40

Forever.

Melissa Shapiro 23:42

Forever and ever, ever. And I think that is such a scary thought. It really is. I think that thought alone paralyzes us. Because we feel trapped. If you think about doing one thing forever, you freeze up, you need to feel like that freedom, that flexibility, because life is changing, and life is ever evolving. And your career is part of your life. I'm not the person I was 10 years ago, even. We are always changing, and we're always evolving. And I think the roadmap that the career change bootcamp gave me is applicable to all of those career stages, and all of those changes, because you can keep using it over and over and over again and reevaluate where you are. And that's what's so great about it. It's not like a onetime thing, and that's all you can use it for, you can go back, and you can do it all over again. A year later, two years later, 10 years later. So, I really appreciated that. And I think learning that formula really made me realize that this is something that is going to evolve, and it's okay. I can let myself evolve, I can continue to utilize this for my life.

Scott Anthony Barlow 25:02

What do you think there… because I know that, that pressure is there for many different people. But for you, where did you think that, that pressure of “I must figure this out. And it will be the last time” and everything else that comes along with that, where do you think that, that came from for you, personally?

Melissa Shapiro 25:18

I think it's a generational thing to be honest. I grew up with parents who were very much setting their jobs, they are still both doing the same job. They started out doing so… they’re both lawyers and they're still practicing, and they're in the same office. And so, I think that I just didn't really grow up with people who change their careers. And I think, obviously, as time goes on, we're seeing younger generations changing their careers, all the time now, but I think that's sort of a new thing still. And not everyone is on board with it. And I think there's all this pressure to, for when recruiters like, look at your resume, and they're like, oh, you did so many different things like, that's bad. Like, why can’t you stay in one place? Like, we're still told about that, we're it's still talked about having different jobs on your resume a lot of different jobs, it's not necessarily a good thing. And so, I think that times are changing, and that's ever evolving. And, I think there's a new kind of status quo on that whole thought process. But yeah, I think to some extent, I think that, that pressure is kind of still there.

Scott Anthony Barlow 26:41

That's so interesting that you bring it up in that way. And I appreciate you sharing that. Because I do think that, that's something that many people go through, for that reason too. I haven't been able to find out like a technical psychology name for it, or a scientific name for why that happens. But internally, here at Happen To Your Career, we call that the exposure problem, you haven't been exposed to something. So, you don't even recognize that it could be possible in one way or another. And therefore, it just isn't a real possibility in your world, until that exposure to it happens in one way, shape, or form. And I know, geez, even for me, coming out of college, I actually used to own a small business, profitable small business that like put me through college and everything and actually sold that business when I was leaving college, and then because I didn't realize that that was a real thing. Like you could, own a business. And that would be like your job or whatever. Yeah, so I did, I sold the business and probably went out to find my job in the workplace. And, everybody's got a different pathway. But the reason I did that is because I wasn't exposed to anybody else that like did that is a real thing. Instead, I was exposed to lots of other people that said, “you go to college, you get a job coming out of college, and then that's what you do forever.”

Melissa Shapiro 28:03

Yeah, it is really interesting. And to see how that continues to evolve.

Scott Anthony Barlow 28:09

Do you… just as we're wrapping up here, I know that for you, you feel like you had lots of time, maybe compared to even the average person because, the timing, I don't know... the timing God's converged in the layout of all that stuff, whatever you'd like to call it. But I've also I've been through transitions. That way, where I have had literally the entire week, week after week to be able to sink into finding my next step, I've done that. I've also done it the other way, many times too, where I'm pursuing something at the same time, as I'm working a full-time job and have many other obligations. And having done it both ways. Neither is easy, they have different challenges. But my question to you is, what did you find that helped you continually focus on and continue to take action during that short period of time? What worked for you?

Melissa Shapiro 29:12

I think a combination of things work for me, I think part of it is just the kind of person that I am, I've always been extremely motivated. And I think I had so much time to think and strategize that I really kind of put all my eggs in that basket, for lack of a better term, but I just really like turned on that switch of, this is where you're gonna focus on right now, like you invested your time and your money in this bootcamp, like let's do that, like this is it, this is what we're doing now. But I think for a lot of other people, like, it's not as easy to get through all the modules as quickly or if they're juggling a million other things. So, I would probably just say to schedule it. If you don't have the time, all that time of not having a regular nine to five types of roles. I would say to just go into your calendar, literally block the time off every single day, and write down what you're gonna do, and stick to it. Because if you don't map it out, and you don't create the space for it, you're not gonna do it. So, I mean, your career coach is definitely there to help motivate you and to help guide you through the process. But it is on the individual as well to actually do the work, no one can force you to do the work. So, I would definitely say that to carve out the time, realize how important it is, realize how important this is for your life and to be happier, and block that time out in your schedule.

Scott Anthony Barlow 30:50

I've heard you mentioned, working with Kelly, a number of times, and one of the things I don't think we've ever discussed on the podcast before, that I'm curious what your opinion would be, because I think you did a great job with it, how do you feel like people can get the most out of a coach that that they're working with? How do you think that they can leverage a coach? And part of the reason why I'm interested in your opinion and perspective on this is because you have been interested in becoming a career coach too. So, you've got kind of all the different sides in there. So, what do you feel like, has worked for you to really leverage your coach?

Melissa Shapiro 31:26

Yeah, I think really understanding where the blocks come up. Like, you don't have to necessarily speak to your coach about every single thing in every single module. Just because it's coming up, if you're getting through something, and you can easily do that on your own. And it's you understand it and you don't need to question it, then you don't have to bring that up with your coach. The great thing about the program is that the coaching sessions, you get a certain allotment of them, but you don't have to talk about a specific module or a specific topic, you sort of craft them for yourself. So, while there is this pathway to the program, your career coaching session, are plan by you. So, if you wanna focus more time on your five signature strengths module, and you wanna understand how that works in real world situations, and maybe like the anti-strengths and how that can hinder you, you can focus on that, if you wanna focus on your ideal career profile, and why that's important and strategizing how to get there in the future, you can focus on that if you don't, you're not like trapped into focusing on one module per coaching session. I would say to make notes while you're going through the material of things that are coming up for you may be like blockages, or just questions you may have or things you don't understand or more clarity on and mark that down, and to really focus on that.

Scott Anthony Barlow 32:55

That's cool, I appreciate you sharing what worked for you and what other people can do too. Especially when we haven't dove into that in the past. There's something else that I wonder, before we wrap up, though, and I heard you say that you transitioned away, I thought you're gonna be singing, thought you're gonna be on opera. What was that like when you had that realization? What was that you realize, “You know what? This thing that I thought I was going to do, maybe isn't right, for me, for one set of reasons or another.” What was that like?

Melissa Shapiro 33:30

It was soul crushing. I'm not gonna sugarcoat it. It was probably the toughest point in my life, to be honest. It was the end of college, I had gotten this degree. I really thought that this was right, for me. I had done it through high school, growing up, have gotten so much praise for it and recognition. And just to sort of realize that it's just not gonna work. I mean, that's hard. That's almost kind of traumatized. I mean, it was an identity crisis, it really was. I was in a really tough position for a while, I had to do a lot of soul searching.

Scott Anthony Barlow 34:09

What helped you through that time period?

Melissa Shapiro 34:11

I think support of friends, of family. And not knowing that I was actually trying to figure out my signature strengths at the time, because I didn't know that it was called that, but that whole process, like I really was trying to figure out, okay, besides this one thing, what are the strengths that I have that I can take and apply to a completely new type of profession? And what would that even look like? So, I was sort of going through that process, but not in any type of like, neat-wrapped in a box sort of way. Just doing a lot of soul searching and a lot of self-work.

Scott Anthony Barlow 34:56

Melissa, thank you so much for taking the time and making the time and coming on the Happen To Your Career podcast and sharing your story. And thank you so much for letting us sit front row as you made this most recent transition. And it's been fun getting to know you. Oh, my goodness over the last year, actually, your transition didn't take anywhere near that long, but we first got to speak, Skype says about a year ago, right? So, it has been a ton of fun. And I really appreciate it.

Melissa Shapiro 35:23

I really appreciate it too. Thank you to your whole team. You guys are just you're so great. And I really appreciate everything you do.

Scott Anthony Barlow 35:32

Whether you're facing a layoff, or you're just thinking about making a mid career change, consider how you can help yourself start by asking yourself questions like, what can I be doing? What are my opportunities? What do I really want my next step to be? Not what do I think it has to be but what do I want it to be? What will push me forward towards something that I want, and setting yourself up for that. Because we need all those things. Next week, we'll continue our where are they now series by bringing on another past guest two years later. We've done this several times in the past few months so that you can see, small amount of foundational work pays off and long term in dividends and spades.

Jason Bollman 36:19

And I kind of had gotten to a point where I had spent too much time kind of in my own head and then working through a coach from Happen To Your Career, identified things I needed to change. So I was able to move into a new position within the same company.

Scott Anthony Barlow 36:35

That's Jason Bollman. And next week, he'll be back on the Happen To Your Career podcast so you can see here what's happened in his life over the course of the the two years since he made his really transformational change. If you haven't already, hit the subscribe button so that you get every episode of hHappen To Your Career and you don't even have to think about it. They just download to your phone right there in your sleep. Also, guess what? If you want help with your career change now is the time because the doors to career change bootcamp are closing this week. We open it publicly a few different times throughout the year. So if you'd like help and want to find out if career changes, boot camp is right for you, then, best way to do that is just drop me an email scott@happentoyourcareer.com put 'Conversation' in the subject line. And we'll take it from there. And that way, we can help connect you up with my team and figure out what's the very, very best way and right type of support for you in your situation. You've heard so many other people on the podcast, like Melissa, who you heard today, in fact that went through career change bootcamp, and we'd love to be able to chat with you and figure out how we can best help you reach your career goals will be right here next week on Happen To Your Career back with another episode. We'll see you then. Until then, I am out. Adios.

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How To Excel At Networking By Pursuing Meaningful Relationships

on this episode

In an age of email and LinkedIn, networking has never been easier. But networking has also become a dirty word. It means bothering people for favors or having them bother you, and knowing all the time that neither of you has any interest in actually getting to know the other person. Not surprisingly, this kind of transactional networking doesn’t really work. On the podcast this week, I chat with Darrah Brustein about her approach to networking by pursuing meaningful professional relationships.

What you’ll learn

  • Why you should look at networking as friendship building
  • How Darrah learned that networking could be more about relationships
  • How to approach networking in a positive way
  • Things to avoid doing when networking

Darrah Brustein 00:00

A platform that I've really taken a hold of because I think it's so important and also pertinent to our conversation is helping people create the life they want through intentional relationship building.

Introduction 00:33

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:51

I want you to meet Darrah Brustein. She does, well, a lot of things.

Darrah Brustein 01:03

I am multi passionate, and I do a lot of different things. And it's tough to get out in a "elevator pitch". So what I told Scott was that, I'm half entrepreneur and half writer, and he scoffed and then said, "Oh, there's so much more than that." So, frankly, it depends on the circumstances and the environment.

Scott Anthony Barlow 01:24

Darrah is a writer, an entrepreneur, the owner of a credit card processing company, the founder of a live events company called Network Under 40. But overall, she's someone who has devoted a lot of her time, her life, her talent, to helping people form meaningful professional relationships. And that's exactly what I wanted to talk to her about on this episode. Take a listen later on, as she gives very specific examples of how you can reach out to busy people who might be hard to contact. This is a great episode. If you want to understand from their perspective, how to be able to reach, get attention and make a real, actual connection.

Darrah Brustein 02:09

It actually took about a decade of building my own life and career to look back more recently and notice what had happened. Notice that I had been utilizing intentional relationship building and community building skills. Other people call it 'networking' but that's, again, one of those words that has a lot of different meanings.

Scott Anthony Barlow 02:31

Do you cringe like all these different words, I know that I do quite a bit. But networking is one of those as well as along with the, "Hey, what do you do? Tell me your job title."

Darrah Brustein 02:42

Right? Well, I cringe at the latter part, the "tell me your job title", because that's typically what people associate with "networking".

Scott Anthony Barlow 02:49

Yes.

Darrah Brustein 02:50

I don't think networking in its inherent true creation and what it's supposed to be or what it really is, is bad. I think it's wonderful. What I cringe at, are the people who have taken on the nomenclature of networking and have, for lack of a better term, bastardized it.

Scott Anthony Barlow 03:08

Yes.

Darrah Brustein 03:08

So that's where I start to position myself and say, "Oh, I don't really want to be associated with that." If that's your expectation of it, because I don't conduct myself that way.

Scott Anthony Barlow 03:19

So what would your definition of networking be? I'm super curious.

Darrah Brustein 03:24

To me, it's synonymous with relationship building. Plain and simple.

Scott Anthony Barlow 03:28

I totally, completely agree, in fact, to the point where often in many of the things we do, we will jokingly refer to it or like strike out networking and put relationship building next to it.

Darrah Brustein 03:41

Right.

Scott Anthony Barlow 03:42

Why do you think then, that it's so much about relationship building, as opposed to this bastardize thought that many of us have of what is networking, tell me the differences in your mind.

Darrah Brustein 03:55

In my mind, the way people view networking, when it's the word that we cringe at is a transaction based interaction. It is the antithesis of a relationship. A relationship in my mind, quantifies the idea of going deep, of getting to know someone for who they are not what they do, hence the cringe around the "Hey, what do you do?" Right out-of-the gate question. It's the idea of pouring in and investing. It's the idea of, this is a long term relationship. So it's not about taking something, it's about being curious and discovering, perhaps giving, although I think that's a wonderful framework. It's also been a bit marred as well with, oh, just be a martyr and give and give and give, which is also not, I think, appropriate. But it's really about finding people that you truly connect with and resonate with, that you'd want to be friends with. And from there, a lot can flourish. So if you want to look at it another way, networking is friendship building.

Scott Anthony Barlow 05:02

I like that too. So for me, honestly, and I'm not even sure I haven't arm chaired psychology myself enough to the point where I understand where it came from. But if I go back, you know, 10, 15 years ago, I very much thought about... and acted as if building relationships or building friends or anything else, as though it was very transactional. And that's how I behaved in a lot of different ways. And although I don't entirely know where that come from, I had to like, pick it up and learn that it could be different along the way. So I'm curious, you've been acting and behaving this way for a long time, where did you first start to recognize that it could be different? or How did you learn this?

Darrah Brustein 05:45

There's a few things. One is my dad. My dad is the consummate networker in the good way. And the way of, he's always been the person out in the world, helping other people advance their goals, their ideas, their whatever the thing might be, because he sees the world how I see the world, which is as a puzzle to put together for the advancement of the rest. And you see the big picture, even when the pieces seem like they don't fit. Or you don't even know that they're on the same board. So he's that guy. And I just saw it my whole life and didn't know any other way. And then upon going out into the world of the workforce, I started my career in sales, and just continued to treat people that way. Feeling like, you know, the golden rule exists, why wouldn't we continue to do that in life in this arena, and through a lot of experience of selling, whether it was expensive jeans for the fashion company I started working in when I got out of college to other products and services I sold after that to starting my first company at age 25 of credit card processing. And going off and building that and learning that at the end of the day, even though it might take longer, the rewards were bigger. And I vividly remember telling my twin brother Garrett, who is my business partner in that company, nine plus years ago, when we began, I said, "Listen, Garrett. Everyone in this business is doing the cold call thing. They're literally dialing for dollars and saying we've got a rep in your area, blah, blah, blah, jargon script. And we're not going to do that." I said, "I'm going to go out and develop referral relationships with people who get our mission. They like me, I like them. And it's going to take a while. But once it clicks, it will be a snowball rolling down a hill." And that's exactly what it was. But that took patience. It took perseverance. It took belief and hope. It took a lot of things that a lot of people maybe don't allow themselves the time and the space to cultivate. And secondly, I think a natural reaction or objection to this would be to say, "Well, I don't have the luxury of waiting." When actually neither did I. I was eating through my savings. I was terrified. I had bought a house three months before I started my business, not because I felt financially ready, but because I had a landlord with a restraining order I had filed against him. So I was in a position of feeling the desperation that a lot of people feel when they say, "Well, I need to get something now. I can worry about the long term later." But I still knew that I needed to come at it that way, because it was going to pay off in the long run. So no matter your circumstances, it doesn't mean you can never ask for anything. It doesn't mean that you can't get along the way. But it does mean that you need to treat people as people and not people as an outlet to what you want.

Scott Anthony Barlow 08:46

At that particular time, what caused you to be sure enough? Because I don't think there's any ultimate assurance for anything anyplace. But, what caused you to be sure enough to where you committed to that type of strategy as opposed to what so many people will do with that short term transactional type approach? So the snowball versus the transaction. Right?

Darrah Brustein 09:11

Right. It wasn't that I necessarily was comparing the two. But what I was doing was feeling out what's authentic to me. And that was authentic to me. And I was lucky because of my grooming growing up and just my own natural wiring, I suppose, that that came more organically. And then in going into the real world and being a young adult in the business community, I remember going to Chamber of Commerce meetings in Atlanta where I'm based, and meeting people who were my parents age predominantly and have been in their careers for decades upon decades and feeling quite intimidated. And watching some of them do it what I consider to be well and modeling that and others doing it what I consider to be not well which is the transactional business card shove, not interested in you at all, looking at your name tag not in your eyes like that whole kind of jam, and feeling so gross and feeling like you don't think of me as a person. I am just a company, a title, a transaction, a sale, an introduction. And I didn't want to do that to other people either. So that only continued to submit and solidify for me why that was, what I was going to continue to live out.

Scott Anthony Barlow 10:29

I think at least describing the less desirable of those two routes that we just talked about, gross is the right word for that. Gross is absolutely. I haven't called it gross before. And I love that, or love the... whatever we want to call that. Yes. That's fantastic. So you have, I think, done a very good is I started to understand a little bit about your past and your story and everything like that. I think you've done a really amazing job, not just building relationships, and not just looking at the long term game and not just trying to be authentic to yourself. I also think that there's something else that I would say that you're pretty good at that I'd love to talk about here too. One of those things in particular, that I think is a huge question for many of our listeners, when they're interested in building relationships, when they're interested in reaching out to other people, when they're interested in getting in touch with other people that they want to get to know, but don't want to feel gross about it. And they don't want to create that type of impression. And at the same time, they know that it's important for one reason or another. And they really do want to build that relationship. I would love to spend a few minutes and really talk about, what can that look like? How you think about that?And some of the ways that people listening to this, can do that too.

Darrah Brustein 11:57

Absolutely, I'm going to start sort of on the high end, meaning, when you have someone who really seems to hold the key for you, and that can be, they are the hiring manager of the job you're looking for, maybe they're the decision maker of the company your trying to create as your client, maybe they're the celebrity that you just idolize and feel like this person needs to give me the advice to change everything. Because I've been in all of those positions. And I know exactly how each of those fields. And just start by saying like these people, as like we would say, are just like us. They are people and they want to be treated like people first. And you want to think about, if I were in their position, how would I want to be talked to, interacted with, approached and so on. I'll start by sharing some of the mistakes that I see happen like even I'll give you this example. My friend, Sarah called me from Denver two weeks ago, and she has recently graduated from a data science program after being a math teacher for about a decade. And she said, I'm making this big career change. This is really overwhelming. It's always been sort of a layup getting jobs and teaching because it was a clear trajectory. But here I am in a new space. And there's this person who is the hiring manager at this one company that I'm looking to get into. And here's the general email that I sent him and it goes something like this, "Dear so and so. My name is Sarah. Someone told me to reach out to you. I'm applying for this job. Can I get coffee with you next week? How's this time? I look forward to it. xo Sarah." Something like that. And she said, "How is that?" And immediately I said, "Sarah, how could you have done that?" And she said, "What do you mean?" And I said, "Sarah, you are so smart. You are so personable. You are so capable. But what made you feel like it was okay to be that presumptuous?" And she said, "What do you mean?" And I said, "Sarah, this person doesn't know you. They don't owe you anything. And you are asking of their intellectual property and their time, which are two of the most valuable things they have to offer. And you did it without any amount of bashfulness, or any amount of saying, I understand that you're busy, or is there any way I can come up with this or even giving them a real substantive idea of what you wanted from them to show them that you put in the work and you did your research, and you were respecting their time." So those really are some of the baseline critical things that I think are important. Another example of this is years ago, when I wrote my kids book on financial literacy, my primary goal was to become the Baby Einstein of financial literacy. So to do that, I thought, well, the creator of Baby Einstein is obviously the person who I need to know. So I spent hours researching everything that Julie Agnar Clark had ever done or said and was public online. I sent her an email and I said something along the lines of "Dear Julie, I'm so admiring of your work. And here's why. And here's where I am in my career. And I have this one specific question for you and share the question. If you'd be so kind as to take a moment to answer that question over email, I'd be sincerely grateful. And if you'd feel so inclined, it would mean the world's me to hop on a 20 minute phone call and expand upon it." The next day, I got a response from her, which I was shocked by. And she said, "I'd be happy to get on a call with you." And we spent close to an hour. And then we talked many times after that. And I know deep down that the reason she answered me it was because, one, I was kind to her. Two, I flattered her, which always has to be sincere, but it goes a long way. And three, I put in the work. I spent so much time doing the work to make sure that the question I wasn't asking her wasn't easily google-able. Which, frankly, as I'm sure you know, Scott, as well, is one of the most frustrating situations. That if you could find that answer with a quick Google search, then it's pretty rude, frankly, to reach out to someone and ask them to reiterate something that you could have found out more quickly on a basic search, or it's listed on their website, or their LinkedIn or an interview they recently conducted or something like that. And so the fact that I did those things, and came to her sincerely, didn't presume that she should help me, didn't leave it so open ended that she had to fish to figure out what I wanted, or how long this might take. It made it an easy yes for her. So make it an easy yes for someone and put yourself in their shoes and think, what does this person value? Might they see themselves in me. Might they want to help. Because people want to help. You just has to make it easy for them.

Scott Anthony Barlow 16:48

At this point, you know, I'll get literally hundreds of emails in my inbox every single day. And I have had so many different emails that are the opposite of that, they are not kind, they have not put in the work, you know, we've spent now five years putting content out there where they could literally Google it, and it would pop up. And as much as I love helping people in the way that we do and that's why we're in this business. I also literally cannot, there's not enough time in the day, even if I were answering every single email that people sent out, to be able to get them that information. And when they're not making it easy, it doesn't even matter if I want to, I can't. So I love what you have pointed out and just reiterating that really quick in terms of being kind and being complimentary, or that flattering piece and then putting in the work, and then making sure that it is easy for them. And I think that's part of putting in the work too. So I'm curious, you probably, since you have actually a couple of different platforms, you probably get emails like this at this point too. And or not just on the one side of it as well, right?

Darrah Brustein 18:00

I get them all the time. So when I write for Forbes, and when you write for Forbes, you get a lot of unsolicited people, either pitching you their thing and their press release, or saying hey, "Can you mentor me on this? Or can we have coffee or hop on a call to teach me about this" or any number of other things, or same thing with having a company called Network Under 40, where, you know, we have 30,000 people in a number of mid tier US cities, who are a part of our organization. And because of the natural framework of a brand around networking and connection and relationship building, there is a misguided perception or assumption that you can spend one on one time with every one of those 30,000 people, which is not the goal, the goal is to help you find local connections that you really click with. And I much like you do through this platform since so much free content to answer many of the questions that they have or might have in the future, so that I can allow them to have that access more easily. And I'd say for anyone who gets those types of inquiries, there's a few ways that can be really useful to handle them. Because saying no can be really awkward. However, I don't love to ignore people. The only times I really ignore emails is if I feel like it wasn't personal to me whatsoever, like you sent out a bulk press release and wanted to just send it to every person whose email you could extract off of a list somewhere. But beyond that, I think it's again, in that human relationship piece that even if I'm unwilling to do the thing that you asked, I'm still going to try my best to be gracious to you and tell you now, but from there, my hope is that, you as the recipient will respect that. Because I've had many times and I say this from a me perspective, but hoping that this will resonate with some people who struggle with this as well. That there's many times where you say no and the other person does not take that well. And they look at you like "what a jerk" or "how dare you" or I was entitled to that when none of us are entitled to other people's time and resources, it's generous of them to offer them. So in those moments, choosing to respond and say, whatever it is you choose to say, for me, it's typically something like I'm at capacity, but really appreciate you reaching out or, you know, and these are templated emails, in some cases, you can create and put, I use a tool called mixmax, which has a ton of robust stuff in there free option, where you can do everything from calendaring and email sequences and a number of other things. But in this case, I have a drop down menu within your inbox of templates of emails, so I have one called No. And it's something along lines of, you know, "My focus right now is on XYZ. And this doesn't fit within that. And I really wish you all the best. Thank you for reaching out and hope our paths crossed again in the future" or something along those lines, where it's gracious, it's honest, but I didn't ignore them and make them feel like they didn't matter at all. And in maybe you don't, maybe not everyone has capacity for that. And that's okay. But all I can then do is know that I did my best to keep true to my values and my integrity and handle that situation, how I think is in alignment with those things. And then it's up to that person. And this is where I struggle, to not take it personally to know that it's up to them, however they translate that and how it lands with them.

Scott Anthony Barlow 21:27

That is a challenge for me as well, because one of the reasons why I got into this business as I want people to be helped and it almost feels like in some ways, and I know this isn't true logically and silently as we're talking about it now. I don't get to control their reaction. And what comes back, but in some ways, if I am not careful, I will feel pain if they're not having a great reaction. And I have to remind myself of exactly what you were talking about. Here's what I'm super curious. Let's flip this around on the other side, and look at the okay, here's what happens, here's the situation for a lot of people that might be harder to get hold of. And I think it's really important to understand what's going on, on the opposite side. Like, if there's somebody like you who you've got a few different organizations, and you get a lot of email. And there's lots of people that have different perceptions around you know, around your time and what you're doing and everything else that's going on. But let's say that we want to contact somebody like you in that situation, or we want to contact the hiring manager, or anything else, aside from that couple of elements that you just laid out, being kind, being complimentary, you know, making sure that you put in the work and make an easy yes. What else can we do? Or how else can we make it an easy yes, so that we don't get the no email? Because I've got several variations of those two.

Darrah Brustein 22:56

It may seem obvious, but the best way always is to be introduced.

Scott Anthony Barlow 22:59

Yes.

Darrah Brustein 23:00

Having the ability to ride on someone else's reputational equity, will always benefit you. And doing so, comes with a lot of trust and expectation that you are going to treat it well and not be damaging to it, hopefully continue to elevate it. That is always the best way. And now more than ever, we live in a time where it is so much easier to figure out who knows whom, through all of the social media tools that we have at our free disposal and access that everyone's constantly updating. Like, for example, I always say that LinkedIn is like my CRM that other people update. And for those who don't know what a CRM is, its Customer Relationship Management. But in this case, it's basically just a living breathing Rolodex that other people are constantly updating with, where they are in the world, what they're up to, and who their connections are. So if you're talking to a hiring manager, and you're looking for someone, or you're wanting to talk to a hiring manager, you're looking for someone to make that introduction, go to LinkedIn, go to Facebook, see where the mutual connections are, there 1 2 3 degrees away, and start to get introduced through the change that person, because then you open the door. There's a study, I maybe bastardizing this as well, but it's, I believe it came from Stanford. And it's called the idea or something along "the idea of the power of loose ties" and it talks about how most things happen...

Scott Anthony Barlow 24:26

The power of weak ties.

Darrah Brustein 24:27

Thank you, weak ties. Thank you. Yeah, and it's how everything really happens statistically through weak ties. So it's not always or often the first degree connection but it's the second third or fourth, where someone introduce you to someone who introduced you to someone who then makes that introduction that you're looking for, or someone who you don't actually know super well, but they feel good enough about you that they're willing to make the introduction because it can actually work against you sometimes when you know someone too well, where they think well I actually know too much about you and I know you're good, and you're bad. And maybe I'm less inclined to make that introduction for you, because they know so much about you. Whereas the person that you met at a conference, or a cocktail party or a dinner party, or on an aeroplane, might feel like that interaction they had with you for five minutes or 20 minutes, was positive enough that they're willing to open the door for you. So there's so much power in those, and we should never underestimate them, which is why it's really important to follow up when you meet someone to make sure that when you meet someone in the first place, that you're doing so thoughtfully, and you're making a great impression that you're continuing to nurture that relationship over time, because they're likely will come a time where you're going to want to turn around and ask for something. And it's never a good time to ask for something when you've let the ball drop, and you've not been in touch. And suddenly you want something from someone who barely remembers you or your name.

Scott Anthony Barlow 25:55

So let me ask you this, then, you know, if we know that one of the best ways to be able to make this happen and reach people that we want to reach is through introductions, let's say that we're in the situation where we have somebody we want to get introduced to you, we know somebody who knows them. What can I do to make it even easier or more successful? How can I, let's break this down even a little bit more, what can I do from there?

Darrah Brustein 26:25

Similarly, you're going to want to make it easy for someone to say yes. In this case, I think you can craft emails like a one paragraph email that they just can tweak, if they feel like it doesn't match their tone, or their writing style, and say, "Hey, here's a little example of something you're free to use." So it makes it super simple. And just spell it out, do it directly and easily. So that they say no problem, or they can just forward it on, send them the email knowing that, whatever you're saying, that you'd be more than happy for that other person you're looking to get connected with might read. So again, just creating this templated situation where that person can say no problem, copy paste, send it over or forward, send it along, took them 10 seconds or less, but they feel really great about it. You got the outcome that you wanted and needed and then hopefully you can get the yes.

Scott Anthony Barlow 27:24

What if you don't get the yes?

Darrah Brustein 27:25

That's okay, too.

Scott Anthony Barlow 27:27

I'm curious, where have you had a situation in the past where you didn't get the yes. And what ended up happening from there, that you were able to either overcome it or something else good came from it?

Darrah Brustein 27:40

So the first thing that comes to mind is something that happened very recently, which is, I'm in the moment of planning a virtual summit called "Life By Design, Not By Default." And in doing so, I'm booking talent. And I've got about 60 speakers even a Deepak Chopra involved. And I really wanted Scooter Braun to do it. And Scooter Braun is someone with whom I went to college, but we only casually knew each other. So I reached out to a friend of mine who is very close with him. And I said, "Tom, I know that Scooter is someone whose relationship you probably protect quite dearly, because he's in high demand. And I wouldn't ask you if I didn't feel like this was something that you're going to look good for doing. It's not going to put you in a weird spot. But more so, if this conversation goes no further than my asking of this, I completely understand, if you don't want to ask him at all." And he got back to me and said, "I'm actually going to see him this weekend at the March in DC." So this was a couple weeks ago. And he said, "I'll ask him." But here's the thing. I never heard from Tom about it again. And I'm completely okay with that. Because to me, that means, he didn't say yes, he's not interested. And that's okay. Because Tom did me and maybe Tom didn't even ask, I have no idea. But I didn't want to push Tom. Because there's a place to be persistent. And there's a place where you're annoying. And I didn't want to push Tom because my friendship with him comes first. And the outcome of, if he can get me an introduction to Scooter or reintroduction to Scooter was not more important to me than the quality and the consistency of my friendship with Tom. So even his silence while it may be a yes one day or maybe it'll remain silent, I took it as a no and are at least a no for now. And I'm okay with that. And I have other angles that I can massage to get to Scooter if I so choose. But I'm not valuing my own goals and outcomes over my relationships ever, no matter how big the goal.

Scott Anthony Barlow 29:42

Here's why I love that, we started out talking about the difference between networking and building relationships and ultimately the difference between valuing relationships and being transactional. And I love that this is such an illustration of putting that into practice. So kudos to you for walking the walk, way to go.

Darrah Brustein 30:06

Thank you.

Scott Anthony Barlow 30:06

Absolutely. And here's what I'm curious. And I'd love to ask you one more question about, for people that are in this place, and they are not considering themselves necessarily amazing relationship builders, but they want to really get started, and they're interested in doing this. And it's kind of more on the beginning stages for them at least thinking about it in this way. What advice would you give them?

Darrah Brustein 30:32

For starters, you already have a network no matter where you're beginning. And people often underestimate that, for example, I sit on my University's board, and I talk to college students all the time where they say, "I don't have a network, how am I going to get a job? Everyone talks about value adding before extracting and taking, but I have nothing to add, I'm just a college kid who's had an internship maybe, what am I going to add to the world?" But no matter where you are, you've had classmates, you have family, you have friends, you have your friends family. And this is your network. And they don't have to be the biggest names. They don't have to have impressive shiny titles. But they can often be valuable to you and valuable to the people that you're going to interact with for a number of reasons. So start there, start where you are. And then don't be afraid to ask because the people who are the perfect testing grounds or the perfect resourceful to go to are the people with whom you already have depth of relationship where you already have trust, where they already like you. And they're going to be interested in helping you if you ask them in a gracious way, instead of just going out into the world thinking well, crap, I've got to build an entire network, and work towards my goal at the same time. So instead, you can go where you've already been sowing your seeds, which sounds weird, but like planting seeds and growing a garden of the relationships you already have. And you've been watering those just through the friendships and family you've been building over the years. And start, truthfully, and honestly approaching them and saying, here's my challenge, or here's my goal, this is what I need, do you have any ideas? And that's a really low pressure way to get someone's buy and to assist. So sometimes it can feel daunting when people feel targeted. So instead of maybe saying, "Hey, I know you know this person, or you're in this industry, can you open a door for me?" To just allow someone to do something most of us naturally enjoy, which is to share advice and counsel and be helpful. So if you open it up more open entity to someone who already knows likes and trusts you to say, "What do you think about this? Do you have any advice or any ideas for me?" And then generally, they will draw the dots together. And say, "Oh, well, let me introduce you to so and so or have you considered this?" And in some cases, if they're not getting to that conclusion, you can walk down that path and then say, "Would you be willing to make that introduction?" In which case, they'd generally say yes. Or they'll say, "No, it's not a good time, or here's why that person's not a good idea." But that's all great knowledge and data points for you to keep taking into other interactions. And it's also great practice, to be unafraid to ask, to be unafraid to be authentic and vulnerable in those moments about what it is that you need. Because what you're also doing there is deepening the relationship. And if this all comes back to true networking is relationship building, then make sure that no matter, even when you're let's say there's a bank account and why I don't look at it this way, really, if for every two times you give, you extract one time to make sure your balance is always positive, then you're still generally not only keeping the balance positive in the two to one nature that I just mentioned. But you're also keeping the relationship equity positive, because you're valuing this person, you're investing time and energy into the relationship. And you're just demonstrating it through your actions that you care. And this is an important relationship to you in the first place, otherwise, you wouldn't be approaching them.

Scott Anthony Barlow 34:09

That is amazing. I, firstly, am refraining from making a joke about sowing seeds. And then...

Darrah Brustein 34:16

I know it sounds so wrong.

Scott Anthony Barlow 34:19

Secondly, thank you so very much for taking the time and making the time because this is something that I think is really one of the most useful skills in the world, in my opinion, is building relationships authentically, and doing so in a way where you feel comfortable and very practiced at it and can even do so in a way that's helpful to other people. So I really appreciate you taking the time and coming and sharing your experience with us. And the other thing I wanted to ask you about too, is take a moment, you mentioned the life by design summit coming up here, but take a moment and tell people what that is and where that is partially because I get the opportunity to participate in it, but two, I think that, that is something that can be useful to a lot of folks as well.

Darrah Brustein 35:09

Thank you. It's all virtual, which is cool. You can be anywhere watching it from your bed or vacation or your office or wherever you choose. And it'll be two to three days in late May we haven't officially announced. In order to find out about it, I'd say the easiest way because it's not public yet, is to follow me on Instagram, which is just @darrahb, like boy, and I will be sharing about it and it's gonna be amazing because, one, it's free. Two, we've got some powerful speakers like Deepak Chopra, Ronny Turiaf, from the Lakers and Miami Heat and two time Olympian, got Adam Grant, the author of "Give and Take" and the "Originals" and "Option B", we've got Kat Cole, who's one of the biggest badass is in business, she's number two at Focus Brands. She's a humanitarian, she's fortunes 40, under 40. And we've got about 50 other speakers as well. And there's just so much value in it for the cost of $0. So I hope that everyone will stay tuned by following me on Instagram. And I will be letting y'all be the first to know via Instagram when it is live and how you can register.

Scott Anthony Barlow 36:19

If this is not your first episode of the Happen to Your Career podcast, you've probably heard somebody on here that their first step to work that they absolutely love that fits their strengths, and they're excited about, was going through our free eight day mini course, to figure out what fits you. And we've had now well over 30,000 people have that as their beginning step to identifying what they want in their lives. And you can do the exact same thing. And if you're interested in that, it has some really amazing questions to get you started in becoming clear on what you want and what you need in your career. And it's a great way to kick it off and determine what is most important for you, moving forward, You can learn what you're great at so you can stop wasting time in your job and start working in your career. Even identify some of the internal blockages that are keeping you from fulfilling work, and wealth and career success. And begin narrowing down what you should be doing for work that's fulfilling to you, all you have to do is go to figureitout.co that's figureitout.co and get started today, enter your email and wallah, will send you the very first lesson, head on over there, figureitout.co or you can text happen to 44222. That's happen to 44222.

Scott Anthony Barlow 37:54

Strengths, signature strengths. Particularly we spent a lot of time on the podcast discussing this idea of strengths, finding them, appreciating them, talking about them in job interviews, using your strengths to find your ideal role. What we don't talk about as much our weaknesses, we know that people are generally more fulfilled at work when they spend more time focusing on their strengths, and less on weaknesses. That's what makes the story of Ross Loofbourrow so fascinating. You're going to meet Ross in just a second. Ross didn't avoid his weakness. Instead, he turned his greatest weakness into his greatest strength.

Ross Loofbourrow 38:41

Energy like dude, you're the energy guy. And that's the word. And it's by far the thing that people have said the most about me, in such a positive way.

Scott Anthony Barlow 38:57

Ross has ADHD and throughout his life, he's always thought of it as weakness, until he realized he was thinking about it completely backwards. This is a pretty unique story from the HTYC library. I want you to listen to how Ross completely reversed the way he saw himself and the world saw him instead of focusing on weaknesses. Focus on something else that we haven't spent a lot of time on, which we call anti strengths or the shadow side of your strengths. All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep. And you get it automatically. Even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Why Building A Strong Support Network Can Be A Career Change Asset

on this episode

One of the greatest assets that you can have in pursuing a career change is a support network of people who understand why career change is so important to you, and why you need their help to get through it. But creating this network may require some uncomfortable conversations.

What you’ll learn

  • How Rebecca built her support network and why it was important to her.
  • Why it’s important to know who supports you and to utilize that support and check in with them through the process.
  • How to keep going even if others question your career change decision.

Success Stories

I would definitely say that I could not have put all the pieces together. The tools and techniques were important, but maybe more so than that, the mindset and the confidence. So I really, really needed that extra input and confidence boost and reassurance that I had a lot of strength and a lot to offer in the future. And I was feeling so rough because I was in a bad fit, stuck situation. Even though we all also recognized that situation wasn't inherently terrible. I would recommend, if you're starting to have that feeling like, either I'm crazy, or the situation, you know, is not that this bad, then I think that's a cue to reach out and get some, some guidance and a community of people that are struggling with the same things. And then suddenly, you'll feel that you're not crazy, after all, and it's just a tough life, situation and challenge, but you'll be able to get through it with that support, and accountability and confidence boost.

Jenny -, Research Scientist/Assistant Dean, United States/Canada

I can honestly say that I would not be where I'm at today without the HTYC crew. All of the material, the feedback, the coaching sessions, and the podcasts, I would not be where I'm at today.

Tanya Malcolm-Revell, Director, Events and Operations, United Kingdom

I wanted to thank you because you have helped me land a job that is more fulfilling in every way than a job I thought I could have had before I met you. The work you did and the techniques you taught me literally changed my life.

Eric Murphy, Science Teacher, United States/Canada

Rebecca Maddox 00:02

After I take the bar in August, I'm looking forward to joining a firm in Fresno, California, where I will be doing, essentially doing litigation and using all those tools and things that I learned in law school and bring the good news.

Introduction 00:24

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:48

Having a support network is so important to making a successful career change. Because career change is really difficult, right? Okay. There's bad days, there's setbacks, and you need people in your life that you can talk to who you know will help keep you going. Alright, I think we can all say that's a pretty straightforward idea. But what do you do when the people who should be your support network are trying to help you by telling you not to change careers? What do you do when the people you depend on, could be your friends and loved ones and support through your life's challenges are holding you back?

Rebecca Maddox 01:24

I had to say, "look you're my friend, you're my loved one. I love you dearly. And your support means so much to me. I need to make... I need to give this a try. And if it doesn't work out, I'll be okay. Things will be okay. I just need for you to trust in me, in my skill that things will be okay."

Scott Anthony Barlow 01:48

That's Rebecca Maddox. She worked in politics in Washington, DC before deciding she needed to change. And she eventually became a lawyer with a totally different organization in California that actually fit what she was looking for out of her career. And as you can hear, not everyone close to her necessarily understood why she needed to make a change. I want you to listen later on in this episode, because Rebecca articulates a pretty great constructive way to talk to your friends, talk to your loved ones about career change, even if they're not being supportive.

Rebecca Maddox 02:25

I decided to go to law school, back I think it was my junior year of college. No one else in my family had gone to law school and before all of it, I'd actually been thinking, “Oh, I wanna go to med school.” And then I took calculus and chemistry at the same time, freshman year, and there's nothing quite like that to like really make you reconsider your priorities in life. “I don't know if this is right for me.”

Scott Anthony Barlow 02:50

That totally cracks me up. But I'm curious why you say that for people that may have not been through that particular experience? I know quite a few actually. But if they haven't been, why do you say that?

Rebecca Maddox 03:02

Well, I came in thinking I was a math and science person coming into college. And then after taking chemistry and calculus, I mean, these are pressure cooker kinds of classes, because they're meant to feed out all the weaklings and then I say, weaklings with quotation marks too, this was a weed out the people who are just maybe are waffling, and they're trying to just bring out the people who are completely and totally dedicated.

Scott Anthony Barlow 03:28

Yeah.

Rebecca Maddox 03:28

And I remember getting back a grade on one of those tests, and it was, I think, 50 something average and there was no curve, I thought this is insane. The path… like average on this test is failing. I don't know what I'm doing. So I reconsidered everything. I went on a longer journey with taking environmental science courses, learning more about environmental policy, going into women gender classes and policy. I took a class, I think on feminist jurisprudence. And that opened my eyes the idea of “Ha! I find this fascinating. What if the law is actually something I wanna do?” And I remember telling my parents, "I wanted to go to law school" and they said, “Really?”

Scott Anthony Barlow 04:10

What? Really?

Rebecca Maddox 04:11

“Really? Sure? Are you sure?” And I took the LSAT, I did an internship with a community group, where attorney was representing the community group in front of a zoning commission. I thought, 'this is just the start of all'. So I ended up going to law school because I like the idea of how you could use advocacy in arguments to like build a foundation to achieve something for someone. Because I think ultimately at the end of the day, I wanted to help people. And that's what moves me towards law school. I ended up going to law school at the University of Maryland. And after I went to school there, I realized I've never been involved in politics. I guess that's forwarding. I realized, you know, I've had experience, undergrad with some environmental sort of organizing stuff back in the day. I now have experience in law, but I've never looked at politics, which feels like another factor, and something that's close to me now that I'm in Maryland, and DC is not very far away.

Scott Anthony Barlow 05:19

Oh, no.

Rebecca Maddox 05:20

What if like, I don't have kids, I don't have a house. What if that's something worth trying?

Scott Anthony Barlow 05:26

I love that you're ask… you… at that point in time asked the, well what if it is something worth trying? That is… that's super interesting and super cool.

Rebecca Maddox 05:35

Yeah, it’s… I decided to kind of start... just go start talking to a few people of, where do people even start? Where do you even go? What does this mean? And I ended up connecting with an office in DC. And I remember at the time I ended up working there, because it was 2013, recession was still hitting hard for lawyers. And I said, you know, I think it was because all that I've done, like, people have told me that I'm scrappy. You just kind of go and you see what's out there, and you kind of put your neck out there and see what you can get. That's why that part of my life led from the law into politics. And then I did that for a couple of years.

Scott Anthony Barlow 06:18

That's interesting. So before you did that, it sounds like you ended up going in and talking to a few different people before you can connect act up with that organization, but who were the types of people that you sought out? To try and find out “Hey, what even this politics? Like, what's all this meaning?” Like, who were those types of people? Or who were those folks in your life?

Rebecca Maddox 06:39

Oh, yeah, that's a great question. Because coming from my family, my family is filled, my extended family, my immediate family, it's filled with teachers and doctors, you know, no one knew anything much about connecting in with politics.

Scott Anthony Barlow 06:55

Yeah.

Rebecca Maddox 06:55

And I remember a friend at school was involved more with politics and there was an intern coordinator who handled more political internships for the school. And she said, “you should go talk to her.” And I said, “okay.” And I think my, in general, my best… the way I found most of my internships or experiences while in school was definitely through teachers. Teachers saying, “hey, you’re… you should be connecting into extra shifts. Hey, you should be connecting into these things.” But they kind of acted as mentors to shepherd me through. And getting into politics, in general, is just... it's a tough game. I mean, everyone's coming in trying to prove the self worth. And it's a lot of networking and it's a lot of meet people for coffee and trying to figure out you have a connection to their state, to their political beliefs, to their office, to someone in their office. It kind of helps to strip the green, as I phrased it, strips the greenness off, taking a little bit...

Scott Anthony Barlow 08:06

Off of you very quickly.

Rebecca Maddox 08:07

Exactly. Yeah.

Scott Anthony Barlow 08:08

You become no longer green almost immediately as you...

Rebecca Maddox 08:11

Right.

Scott Anthony Barlow 08:12

As you move into that. That’s really interesting. I think a lot of people don't realize how much relationship building, networking, etc. is involved in when they think about politics is ultimately that's kind of the way stuff gets done or accomplished or vice versa, lack of accomplishment, in that world. It is... as I've gotten to know more people that are involved in politics, in one way or another, I just naively didn't realize that. Which is the same way in every other area of life too. But I just, I totally for some reason didn't click with that until like seven years ago or so.

Rebecca Maddox 08:52

It's an amazingly small world. Once you start digging into it, I mean, there's kind of this catch 22 if you want to go work for Congress, they say, okay, first, he'd have experience to go, before you go with congressional something. It's something of politics before you can be considered. But then you say, well, I need a job to get experience so I can be considered. So that's where the politics comes in, is when you're trying to say okay, here's some kind of connection. Here's some kind of connection we have. Here's something at your office. And you realize that the political world is relatively small. Everyone kind of knows people floating around and... hack! There are even publications that track who's moving where, what time. So it's a very, everyone's very aware of what's going on.

Scott Anthony Barlow 09:45

Yeah. But I know that because you and I had a conversation maybe, I don't know, seven, eight months ago or something, which was the first time you and I had met after you've found HTYC. And at that point in time, you were less excited. So I say about being in DC and being involved in the political arena. Is that fair to say?

Rebecca Maddox 10:10

Yeah, that's fair to say. I would say during my time, there it was... it is really exciting. And it's really interesting because you're dealing with some very big issues and everything saying yes, changing all the time. And you work with some very motivated, very intelligent people, and some very diplomatic and great people to work with. But the same time, it's sometimes working at 50,000 feet, you know, feeling like you're kind of hovering above ground. If you start, I think after a while starting to wonder about my impact and connecting with people and wondering, is this the best use of my skills? And I remember people saying, "oh, man, but you've got the dream." And it kind of raises a red flag. If people say, "you have the dream, you think, there's a lot of truth to that. But something feels off right now, at least for what I think I'm looking for."

Scott Anthony Barlow 11:09

Yeah.

Rebecca Maddox 11:10

And I think in that moment, I started looking for a career coach, because when you're in a position, especially that you've worked really hard to get, they've put a lot of time, a lot of years and you're thinking, 'okay, right, this feels right. It feels like I'm gaining experience and gaining some, a little bit of, you know, have a good reputation here. I've got something going.' It's hard to talk to other people. It's hard to know who to talk to, to say, "Hey, I'm wondering if there's something else out there for me." Or to say, hey, even to your family, to your loved ones say, "Hey, I'm not sure if this will be my forever fit. Or maybe this is the best fit for me in terms of like, my goals or what I'm thinking right now." Because everybody has their own bias. Everybody, you know, like your family supported you and getting used to this position, they want to see you happy, but they also are wondering, why would you leave? Why would you do anything? Why would you stay? And or why would you ever consider leaving really? So it’s kind of...

Scott Anthony Barlow 12:14

It’s the dream.

Rebecca Maddox 12:15

It’s the dream. And granted, there were a lot of opportunities, great opportunities, great people to work with again, it's just kind of thinking okay, so but for me and my skills and what I'm thinking that's my personal move, what are my options? What… how should I be thinking about this? I think having a little bit of an outside perspective, there are someone who can call you out on maybe when you're not taking accountability for everything in your sphere. I mean, he's the one who can point things out or help you navigate it. I think that's what I was looking for.

Scott Anthony Barlow 12:45

Interesting. So I'm curious, just diving back for a half a second, because it sounds like you were having fun with with some areas of it. And as you got in there, there was different levels of excitement and things that totally jive with what you were interested in, at least at the time, what really started you down the path of either realizing that it had changed or that you wanted something different? What happened in between there, that caused you to have a difference of opinion from when you went in and when you were having fun of it with it initially?

Rebecca Maddox 13:20

I started thinking about, I think I started feeling a little disconnected. Sometimes we will still working on an issue and then something else will become more political important to be working on or focusing on. So jumping around, you have a lot of loose, there were loose ends and I thought, okay, am I… what am I accomplishing here? And if, I started feeling a little bit of that disconnect, and also, there's this sort of, there's a thoroughness impact but also the depth of the issue where when you're working on like a higher level on issues you're trying to, you don't want to dive too deep into the weeds, but you're all in… but you also need to create something. So I became a very versatile generalist, looking at different issues across the spectrum, but it was diving into, I think when you're running on an inch deep mile wide.

Scott Anthony Barlow 14:28

Yeah.

Rebecca Maddox 14:29

You know, some people thrive in that environment, they see the bigger forces and they enjoy just kind of, you know, thing a little bit in the substance, but mostly on the bigger forces and political forces, and again, navigating that. But for me, I found that this is all very exciting. I would love to have something where I get to dive deep more into, be more of an expert on, sink my teeth into more. And I, so I started reconsidering my impact and as well as my, ultimately, how do they want my ideal office? How, at least or how I get my rewards out of work? What makes sense? It's like having a big policy issue work or is it more of a one on one relationship with a client like that kind of work and I thought, actually it’s the client, I just started, piece by piece,3 picking things off. And sometimes too, when you're in that environment, you know that something's not working, but you're not quite sure what. And it's sometimes can be hard to hear your voice in that space. And I think I was into on top of all of this, my heart, you know, my heart in terms of my job was starting to kind of wander. And then also my heart was also somewhere else, like my significant other was, he was out on the campaign trail and at that point in time, I thought, “okay, how am I going to get ourselves in the same place? We've been doing long distance for a long time.”

Scott Anthony Barlow 16:02

Yeah.

Rebecca Maddox 16:02

So there was a little bit of that coming. There was that coming into play as well, we thought, 'okay. I need… I’m trying to hold it all together, but something's gonna get eventually. What makes sense for me?'

Scott Anthony Barlow 16:15

That's super interesting on a variety of levels. And partially because you began to recognize that being a overall generalist and not getting to go deep with something that you were missing quite a bit and then at the same time, you had some needs and wants life changes. And like, how are we gonna get… are we gonna stop doing this long distance relationship? And so you had a couple of things pulling in different areas in, for one, super cool that you recognized the need for change because I think a lot of people will just keep going. Like, I mean, I encounter them all the time where people just keep on going, rather than acting on that need or want for change. So kudos to you, first of all.

Rebecca Maddox 17:14

Thanks. It's... when you're in the zone, I think or when you're doing this, especially if you've had a lot of time and energy invested into it. And there are a lot of things you know, it's not usually black and white. It's not like a voice of God comes down unless you just happen to...

Scott Anthony Barlow 17:30

Roll back up.

Rebecca Maddox 17:30

Just lucky people, right? [inaudible] like, oh, yeah, there's the burning bush. Cool. I got my instruction. Let's grow. For me it was, you know, it's... I don't remember who told me this or where I read this, but it's like the little things, you start feeling a little itch.

Scott Anthony Barlow 17:47

Yep.

Rebecca Maddox 17:48

And you say, maybe am I crazy? And so you think, you know, everything else was going on. Let's just keep going with this or maybe it's just me, maybe like, I did that for a while or I thought, okay, I need to make sure, I'm not handling this correctly, I need to, you know, go running, I need to make sure I'm getting my energy out, I need to make sure I'm following up on where I've made mistakes and try not to do those again. I need to be like accountable. I need to you try to fix all the other things. But there was a moment for me I think, I know I would say for other listeners, if there's a moment where you know something's really off, whether it's like that moment where you snap at someone you didn't realize, you didn't mean to and they went way beyond what you normally are, you think this is not where I'm supposed to be, this is something's wrong. I would say listen to that. I think my moment was, this was a long time before I made my move out of DC but at the moment, I went into the dentist's office, they did an X-ray of my molars and the nerves just look like scrambled eggs. I'm not out of my 20s and they said, "look, you are clenching your teeth so hard at night from stress, that you have messed up your nerve endings. And if you keep going like this, you're going to need root canals for all 4 teeth by the time, you're 30." And I just, it kind of made me sit down and say, something's wrong. Something's really wrong. So I…

Scott Anthony Barlow 19:29

Wow.

Rebecca Maddox 19:29

And I kind of tried to like just, you know, keep work. Just keep swimming, just keep swimming, right? And keep going, keep going. You can do it. Keep focus, everyone goes and runs into issues like this. And then eventually, something starts to get and say, you know, maybe it doesn't have to. Maybe something is off. And I think the hard part of that, for me was negotiating with my family and friends, not just in the workplace. I'm trying to be professional, right? You're trying to protect yourself. But then the hard part with family and friends is explaining, "Hey, I'm gonna go work. I'm interested in this idea. I would really appreciate your support. I’m… I think it's worth a shot for me to kind of look into."

Scott Anthony Barlow 20:14

How did you handle some of those conversations? Because I think that's a real thing for nearly everybody. Even if you've got a fairly supportive family. Like if you're on that end of the spectrum and have family that understands, it's still like a big gap. And it's like, well, why or the other questions that come up. So I'm curious, how did you approach some of those conversations?

Rebecca Maddox 20:40

Right. You know, the hard part when you're thinking of making a change in your life is that either I've run into several reactions, people are usually nervous, and they want to be helpful. Loved ones, in particular want to be helpful, but they oftentimes don't know how to approach the issue. I've had ranging issues of people saying, "well, just go do what you love, go do what you love." And I think well, that's kind of broad.

Scott Anthony Barlow 21:15

Just go do it. Just start doing it. Just, you know.

Rebecca Maddox 21:21

Or I even once had someone asked me, "well, what's the one thing that you need in life?" And I had to look back and honestly, it's like, I don't know, food, clothing shelter? Like where are we going with this, right? So...

Scott Anthony Barlow 21:35

Water, obviously.

Rebecca Maddox 21:37

The water.

Scott Anthony Barlow 21:38

Thanks for that piece of information.

Rebecca Maddox 21:40

Vote one for water. Water was popular though. Yeah, we… So I would say I want… so in approaching that I think I had to realize that like, why I was feeling vulnerable in my search or feeling and trying to think broadly, I had to realize that other people are feeling a little thrown out of kilter, because they too are wanting good things for you, but also, you know, think of you in a certain way. So having those honest and open conversations is really important. And for people who truly didn't understand or angry, which I ran into a fair amount as well.

Scott Anthony Barlow 22:17

Really?

Rebecca Maddox 22:18

I did.

Scott Anthony Barlow 22:18

We've seen like, as we've worked with different people, we've seen a lot of that happen. And it seems like there's a variety of reasons why that can occur, but...

Rebecca Maddox 22:28

Right.

Scott Anthony Barlow 22:28

It... yeah, it's something that I think most people don't expect when they're thinking about going through this. Cuz this is interesting and good that you're bringing it up.

Rebecca Maddox 22:37

Yeah. And I think that was one thing as I thought about commute... as I was talking today that was something that came up for me because I think that was something that threw me off kilter, my job search was just the emotional impact of others. Not understanding or being frustrated and let you know, there's validity there. It's, I think, my moment of wisdom was with what, somebody is very close to me. And he said, "I think you're making a mistake, why you live in cross country?" And I think number one, like they may be mad about certain things if you're making yourself vulnerable and making other people vulnerable financially. That is one thing to put on the side back burners, but I personally had enough in savings to say, "Hey, I've saved up for this moment. I prepared for this moment, I can do this." So there's that and then the other part, the logical support, wanting them to support me where I was, I think I had to say, "Look. You're my friend, you're my loved one. I love you dearly. And your support means so much to me. I need to make... I need to give this a try. And if it doesn't work out, I'll be okay. Things will be okay. I just need for you to trust in me, in my skill that things will be okay at this moment. And then if something else comes up, we'll just troubleshoot it from there. But here's my plan, here's where we're going. I really would appreciate your support in this." So that's how I went about it. Well that was the best move, you know, the most comprehensive. Yeah, I'm sure other people have their pointers, but like I think that's what helped for me.

Scott Anthony Barlow 24:18

I think that… well, and I think that's a great, what you just verbalized, I think is a great script, actually, that we have, we found generally works because when you're explaining why and when you're explaining why you need to make the change and then asking specifically for support and then even explaining that ultimately, look, it's gonna be okay because of these reasons, then I think that that helps people move from point A to point Z in terms of how they're looking at it. ‘Cause, what's it… kind of interesting. I don't know if you found this too, but many times, it seems like when you're making big life change, people are looking at it through their lens of understanding and whether or not it'd be good for them.

Rebecca Maddox 25:03

Right.

Scott Anthony Barlow 25:03

Not intentionally, like they have your best interest in mind, especially if there's somebody close to you. Like they have absolutely have your best intentions in mind, but they're looking at it through their what would be good for them.

Rebecca Maddox 25:14

Right.

Scott Anthony Barlow 25:15

Accidentally or unintentionally. That's how their, that's how humans minds work for the most part.

Rebecca Maddox 25:20

Right.

Scott Anthony Barlow 25:21

Yeah. Of course it would… Of course, those big changes wouldn't be good for… they’re not gonna be good for you, Rebecca, because ultimately, it's not good for me. And that's the weird, I don't know. Have you found that?

Rebecca Maddox 25:34

I have. Yeah, I found that and I found that it's not usually, it's not as much as I, like, have wanted it to be like a very straightforward, clear cut moment where you can say, "You see, you really just want me to be here in this... imagined me in this way because you want me to, because of this one thing for you." There's never like just quite one thing. It's like an emotional process that everyone has to go through. And I think if you have, if you're trying to explain it to a lot of people it’s difficult. It's kind of exhausting having to go from conversation, conversations and say, “hey, I know you, this is important for you and I know you can support me in this has been really important for me. And you know, that it's hard.” So the second point you have to kind of know who your main people are, who are, you know, who your main support is/are, talk to those people first, and then know to certain degree, it will percolate through. And then know over time, things get better. People ease off, especially if as you move on, if it works out, and as it has, I mean, as I've, for me as I've left, after I left DC, they're a little things people have noticed, like, I'm laughing more and my hair is blonde or if I'm in the outside more and, you know, little things, people say, you know, maybe it's not so bad. I think to the idea of like dropping everything, or dropping things and moving on to a different opportunity is something that's risky. And a lot of people are risk averse, they're nervous, they wouldn't have necessarily done this for themselves. So that's another you know, there's several hurdles of how people make their own decisions in addition to the fact that maybe they just wanted you there. Maybe they said, “you know what, you have a great career and I'm bragging about you. And maybe I just always thought this was who and what you wanted and who are you anymore." So there's a little bit of that going on too and so that there's... that's kind of the untold story along with career change experiences, is that how, you know, how your support system works and I would recommend a good piece of advice that was given to me that I would recommend to others is, "Know who's supporting you. Surround yourself with those people. Check in with those people." You need support and you… if you need their support to help you accomplish your dream, or to move forward or to do anything challenging whether that's lose five pounds or move across country, just have those people check in with this people every so often to know that you're supported.

Scott Anthony Barlow 28:26

That is amazing advice. Especially just coming off of this. It's like fresh talk off of the press. Did you still, for all intents and purposes, kind of like just been through this. And just gotten off the train, if you will. So it's... even I forget, like, I'm surrounded by this all the time and I've gone through this and I found these same things for myself too. And I totally making multiple career changes myself did not anticipate that, like that emotional tool that you're talking about earlier. And you mentioned where you're just having lots and lots of conversations with people and you're like, not just taking the actions, but you're also explaining the actions and then you're trying to help make it easy for them to support you in taking these actions and all the stuff that you just never imagined would go along with it.

Rebecca Maddox 29:15

Right.

Scott Anthony Barlow 29:17

And I think that's part of the reason why so many people end up staying in the same place too, because that's hard.

Rebecca Maddox 29:24

It's hard and it's risky because what's, you know, what's on the other end of the yellow brick road, right? Like…

Scott Anthony Barlow 29:31

Oh, my goodness. What if the wizards mean?

Rebecca Maddox 29:37

You never know.

Scott Anthony Barlow 29:38

You never know.

Rebecca Maddox 29:39

Just keep the faith. Well, the brick, you know, if you lead them to the canyon, well the bridge build underneath you like, you know, that's scary. Well, the other people will be there to support you? I don’t know, you hope so. And it's, yeah, especially, I think for me, I made the decision to for where I was, when my job ended. I didn't have anything else lined up and I think that made other people nervous too. I think at the time I needed a little bit of, I was doing this cross country move so finding a drop cross country is hard enough but like meeting the clarity and the time and the space sometimes that’s… that is a luxury that is really nice. I, yeah, not everyone gets that.

Scott Anthony Barlow 30:35

Well, you have to, in order to be able to do that, in order to be able to earn the right to do that in a way that can be healthy. Like there's a few prerequisites you have to have there because I've done the same thing. And I got the same reactions as I was going through it from all kinds of people. Like really like, you just… you're just not working.

Rebecca Maddox 30:57

Yeah, and at that point in time, like again, having that question, I think is was like that financial question, was a way it was almost like my first line of defense to say, “you know what, we're fine. We're gonna work this out. I'm working diligently on this. Everything is paid. Everything is good. So what's going on?” Yeah, we had... I would also say during that time, because people are nervous and they project that nervousness onto you and in addition to your own, like, insecurities, or you know, trying to deal with, oh my gosh, am I able to do this?

Scott Anthony Barlow 31:31

Did I make the right decision? Oh my goodness. Yeah.

Rebecca Maddox 31:34

I would definitely, you know, the negative voices come and something I also, that was helpful for me during the coaching experience was, and then I learned along the way was that it's also very important to give yourself some grace, show yourself some grace. And I would totally recommend Elizabeth Gilbert. Love her. She has her book “Big Magic” and listening to that was actually very helpful. This idea that you have this creative muscle and you have to give a little space to breathe. And maybe during this process, finding your… I felt a great deal of pressure to find the job, coming from this job that I was at and then moving into another job, I felt a great deal of pressure to find something that was justified as like, the bigger better thing, right? It’s... there's this idea of like, where's the job? The one. Where's this moving up from the world? And...

Scott Anthony Barlow 32:40

We just told all these people that you're going to… you're gonna make this big change. Now you gotta own up, right?

Rebecca Maddox 32:46

Now you gonna own up. Then people are depending on you. And how's the job search going? How's it going? Have you found anything yet?

Scott Anthony Barlow 32:51

Oh, my goodness!

Rebecca Maddox 32:51

Oh my gosh. And we… yeah, and finding, I think in that, I learned... I took a note, I very much believe in like cross-politics ideas and I… when Elizabeth Gilbert was talking about her, about how like don’t, about artists who put so much pressure on themselves to try to create their whole career off of their art, but it kills your creative muscle. That resonated with me so deeply, I thought, "oh my gosh. I feel the same, such similar pressure with finding the job that’s moved… like finding this, where’s your career trajectory going like finding, proving success?" And I thought this is about finding what is my best fit for my skills. This is about finding the next best step in my career for me to be successful where I will, where the average person might put in 100% and get 100% back, but maybe where I put out 100% and I get 150 to 200% back because I'm just doing what I'm supposed to do. And I thought, that's what I'm looking for here. So, hearing that advice, kind of ease off a little bit and realize, okay, if I have to go find other job to be a bridge for the moment, that's fine. I can do that. What's most important is, I focus on finding the next best fit for me. And coming into a new place, there was… there's a lot especially making a transition into a new market like I did, there's a lot of networking, a lot of meeting with people trying to understand how they will look at your resume, understanding like what it would take to break through that sort of thing is, so it just take some time. And yeah, so I would definitely recommend Elizabeth Gilbert, anyone.

Scott Anthony Barlow 34:49

I have had several people recommend that same book in particular. Probably about, I don't know, 10 or 15 times or so. And I’m curious for, as you went through this process, and as you were, you call that trying to find the next best step for you or something close to that. How did you end up working with Lisa and what were the one or two biggest things that you ended up taking, tooking I’m making a words now, wait, what's the one or two things that you tooking away that… what did you end up taking away from your interactions with Lisa about your next best thing? Because it's certainly not everybody’s, right? It's individualized.

Rebecca Maddox 35:49

Yeah, you know, working with Lisa, which is great. Love working with Lisa.

Scott Anthony Barlow 35:56

And by the way, Lisa, we're talking about Lisa Lewis for context here. You can hear her story at happentoyourcareer.com/147 on episode 147.

Rebecca Maddox 36:08

Yeah, she was and she was great. And I think something, so I just started decided to start working with Lisa because having, as I was diving into the bootcamp on Happen To Your Career, and I was really trying to think broadly, I had this moment of thinking, okay, should I even… should I be a lawyer? What should I do? I just went took the kind of, what color is your parachute approach, found Happen To Your Career really started trying to dig deep and like lay a foundation. And I started working with Lisa, when I got to a point of saying, "Okay, I'm pulling some of these things out, but it's like some of my strengths, some of my interests, but it's murky. I'm not sure how to move forward for this. And I think not knowing where you want to go." Like, again, some people hear the burning bush or see the burning bush. Some people don't. I did not. And I was wondering, I'm not quite sure how to, what I'm looking for. How do I move forward? How do I develop this? How do I really, I was hoping to get that burning bush but when we didn't, oh gosh, I don’t know what I'm doing. So that's when I started, I think, feeling stuck. How do I move forward with this? That's when I called, Happen To Your Career. That's when I decided it's time to reach out to a coach who can, who's impartial, who isn't like my family because they don't have a vested interest in me being in one place or another. Because they love me. But you know, this makes it nervous. And it's not like other people on my network who, too, might see me in particular way and then say, "Oh, but don't you want to do X, Y, and Z?" And then also, some people are just so outside of the job search game that they just haven't, you know, this is all... they have general advice, but it may not be what you need. So it was helpful working with her because she helped me think about structuring... how to structure or talking with people about what I'm looking for. What are the next steps to move forward? And two, there are moments when I was avoiding an issue in my career search that she would… she even called me out, which was great, she can call me out. So why do you think you're avoiding this? What are you protecting on yourself by avoiding this issue? But you're not just avoiding it because you're lazy or something, that's my phrasing, she never said that, but what are you trying to protecting yourself that you feel vulnerable about?Which was a way that like no one had ever proposed to me before. And wow, actually, that's a really good point. I remember I had this breakthrough moment, journaling about it. And I think too, in addition, it was helpful to have Lisa through the interviewing process, because in addition to the pragmatic like, oh, someone responded like this, how should I respond? How should I deal with some of the, you know, the basic baseline things? There was also this question of, I think my inherent bias, having gone through trying to find a job in DC, a lawyer in 2013, where there are tons of lawyers and people kept saying, like, where do you felt generally kind of disposable and at that point in time having to scrape by for a job, I had an inherent tendency to try to form myself into the person I thought that they were looking fo, for these interviews, rather than presenting, here's where I am, here's what I'm hoping for, I would love to work with you in the future. If this opportunity works. Like I very much had this bias to try to get the job, right, like do whatever it takes to get the job, when in reality, just getting the job can lead to a mismatch and a miscommunication expectations and assumptions between you and the employer. If the employer doesn't do what they want, you don't get what you want. There's like this, you know, there's just desperation in there. And even though, which came through, even though I have money in, our head money at the time to cover my bills, that baseline bills at that moment. But I was still just, I thought was just my inclination. And working with Lisa was helpful to strip down extraneous and get back to be more authentic without trying to preclude the opportunity. But just to be honest and say, "Hey, well, here's where I'm coming from. What do you think you're looking for?" Which really changed the interview process for me.

Scott Anthony Barlow 41:07

That’s a huge mindset switch. That is a massive mindset switch.

Rebecca Maddox 41:11

Huge. And it felt really bizarre at first because I thought, oh my gosh, I feel like I'm naked in the room, you know, like, just something is out there. ’Cause...

Scott Anthony Barlow 41:22

It feels absurd at first.

Rebecca Maddox 41:24

It really does. I think, at least I was calling it radical authenticity in the moment. It was, it feels really bizarre because you're trying, either realizing like, there's just 100 in particular that I thought I know it once I say this stuff this thing's done, like I know, because I thought, you know, I'm interested in the job, but I don't know for how long I would be interested. Given, like what this position is, I don't think I'd want to stay too terribly long. ‘Cause I would outgrow it pretty quickly. And they, I think, have the same concern. And I thought this would be like my foot in the door, at least getting the office. There's just so few opportunities. I’m just like, ah, I’m not sure. And so talking to Lisa about it, it was... I practiced it, and then went into the interview and then actually said, "I would be practiced aligned to get ready for it. And once I gave my line of, “you help me ready?” I think I would be interested in growing from this experience into other opportunities in the office. What do you think you're looking for? Or could you tell me what you're looking for exactly?" It's like, it's centering. It's centers where your position of power is and it feels and when I walked out of office, I know I'm not gonna get a callback on this. But I still felt okay with that. Which is not the way I would have felt before. I felt like before if I had gone in and not conformed, not conform, you’re like if I hadn't tried to like meet with they're looking for, try to get the job, I would have felt like I was letting myself down because I wasn't keeping my options open. But then again, like on this interview, I thought I'm being honest. They deserve to find someone that they think is their best fit. I observe to have a job that works for me. I feel so much more comfortable with this. So it was kind of a different shift in narrative that I think I ended up paying off for different interview.

Scott Anthony Barlow 43:26

It's so interesting and almost sadly, not intuitive for people just like you'd said earlier feels odd or it feels awkward, but to be radically authentic and to be a bit vulnerable. It's not the norm. And it is a bit scary. And I would say nearly 100% of the time, it creates a better result. But it is, I mean, it is super scary in some cases. And I don't think I really believe that until I remember one interview, actually, that I went into, and got there, and thought I was interviewing for one position. And they started talking to me about another and I'm like, “Wait a minute. Hold on. I'm really sorry. But I'm actually here because I'm really interested in this.” And the guy told me back and he's like, “you know what, we actually, we don't hire people for that position. We don't hire people for HR managers unless they have previous experience.” And they've been in, you know, some type of role for five years or whatever. And I’m like “well, I'm sorry. I don't have that, but I'm really really interested.” And he was like, “well, why are you here then?” And then so we started talking and it opened up this dialog. And it was scary as all get out. I remember in that moment just before thinking, oh crap, I'm having the same thoughts. Shall I just get my foot in the door like, oh, I don't know. And then, but they ended up offering me the position that I really actually wanted at like a $20,000 increase compared to what I would have gotten and everything else from it. But I've seen that literally hundreds of times again and again and again, that same type of thing that you're describing. But it's hard. So I am… here's my question for you looking at, looking back at all of this at this point, and you got the opportunity to work with Lisa not everybody gets to work with Lisa or not everybody gets to work with our coaches and everything like that. But what advice would you give people as they're thinking about making this change, maybe they're back in the place where they're feeling that little itch. And they're starting to have some of those moments where, I don't know, they snap at somebody and realize that their work is impacting their life in ways that they didn't anticipate. What advice would you give them if they're kind of on the beginning portion of that journey?

Rebecca Maddox 45:56

Right. There in the beginning portion, I say, you owe it to yourself, just give it some time. Give it… see what you think. See what... I go try something. Go look into, like, see what your options are or even go talk to somebody who reach out to someone and talk to friends, and say, “hey can you even get paid does this sort of thing? I think it's interesting.” And maybe meet up for coffee, because a five minute conversation or even 15 minute conversation, because people are busy, right? Like less than an hour, great. Less than five minutes, great. Saying, “Hi, I think what you do is amazing. I'm trying to figure out what it means to do your… I'm really curious when you do your job.” I would say it's worth it. It's no pressure. That's how... if it works out, that's how most people find their jobs anyways. And if you're in that moment and thinking, "Okay, there's nothing. Geez, I'm so entrenched to where I am like, moving is really just... moving to a different opportunity is kind of a joke." I would say, "Maybe you're right. There's a chance that you're a good, chance that you're probably wrong unless an extremely niche field." Because skills are transferable. And if you're in that moment where you're realizing this is something that's really hitting me hard and hitting, like impacting those around me, right? Like it's when it goes beyond just you and starts impacting those around you. Like you may be having that impact on those around you. It's worth say trying the bootcamp stuff, maybe doing a StrengthFinders analysis, doing something to just get a different perspective, take a breather and realize that if there are those people in your life, you say, get your job and you stick to it. And that's the one thing that you do. Because I have gotten that advice as well. You… that’s not the world we live in. It's more a game of rather than like, plant your roots and see how deep they go. Feel a little bit more like a game of chutes and ladders. So it's just a matter of where you…

Scott Anthony Barlow 48:33

I love that.

Rebecca Maddox 48:34

Where you shifts. And ultimately, like if people are telling you, you've got the dream, but it's something doesn't feel right. That's fine. Trust that. And if people are angry, they'll come around. Especially if you like, you know this wrong, you're going to make yourself happy. It's going to make everyone else happy, right? Like do the right thing. And we've looked into it.

Scott Anthony Barlow 49:05

That's amazing advice. Hot off the press. And I have, I've found too that zero things in life that are worth doing are, that are big changes in any way, are going to be just incredibly easy. Like very, very few are going to fall into that incredibly easy category. And I would say very close to zero, if not zero. And anytime you're making big changes, there's always going to be somebody that disagrees.

Rebecca Maddox 49:42

Definitely.

Scott Anthony Barlow 49:44

Most of our episodes on Happen To Your Career often showcase stories of people that have identified and found and take the steps to get to work that they are absolutely enamored with, that matches their strengths and is really what they want in their lives. And if that's something that you're ready to begin taking steps towards, that is awesome, you can actually get on the phone with us and our team. And we can have a conversation to find the very best way that we can help. It's super informal. And we try to understand what your goals are, where you want to go, and what specifically you need our help with. And then we figure out the very best type of help for you, whatever that looks like, and sometimes even customize that type of help. And then we make it happen. It’s really easy way to schedule a conversation with our team is, just go to scheduleaconversation.com, that's scheduleaconversation.com and find a time that works best for you. We'll ask you a few questions, as well. And then we'll get you on the phone to figure out how we can get you going to work that you really want to be doing that fits your strengths, that you love, and you're enamored with. Hey, I can't wait to hear from you.

Scott Anthony Barlow 51:03

I want you to meet Darrah Brustein. She does, well, a lot of things.

Darrah Brustein 51:09

I am multi passionate, and I do a lot of different things. And it's tough to get out in a "elevator pitch". So what I told Scott was that I'm half entrepreneur and half writer. And he scoffed a bit and said, "oh, there's so much more than that." So, frankly, it depends on the circumstances and the environment.

Scott Anthony Barlow 51:30

Darrah is a writer, an entrepreneur, the owner of a credit card processing company, the founder of a live events company called Network Under 40. But overall, she's someone who has devoted a lot of her time, her life, her talent to helping people form meaningful professional relationships. And that's exactly what I wanted to talk to her about on this episode, take a listen later on, as she gives very specific examples of how you can reach out to busy people who might be hard to contact. This is a great episode if you want to understand from their perspective, how to be able to reach, get attention and make a real actual connection. All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically. Even the bonus episodes every single week, sometimes multiple times. Until next week, adios. I'm out.

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Six Career Experiments To Help You Discover Your Ideal New Role

on this episode

If you’re reading this, you’ve probably been working in one industry since you finished school (whether undergrad or graduate). Maybe you’ve enjoyed your work, maybe not. Maybe it wasn’t what you were expecting. Or maybe it wasn’t that bad – maybe your work was fulfilling for a while but then your passion faded. However you got here, you’re at the point that you’re ready to move on. Now you’re ready for what’s next. On to the next adventure! Well, maybe… or maybe not. You may not know what you’d like to do next. Or, you may have an idea of what you’d like to do, but can’t be sure until you’ve tried it. That’s why I love career experiments. On the podcast this week, my HTYC colleague, Lisa Lewis, and I talk about career experiments – how to design them, tailor them to your strengths, and use them to discover your ideal role. Check it out at the link below!

what you’ll learn

  • Discover how to design career experiments tailored to your strengths to help you identify your ideal role.
  • Learn how career experiments limit your career risk by trying new career options before committing to them.
  • Hear about other high performers who have used career experiments to discover new interests, organizations and roles, leading them to new career ideas they had never previously considered.

Success Stories

That's one of the things I learned about in CCB is just the importance of, where are you coming from? Are you more trying to escape from or are you going to, but before that all before CCB, I was thinking very much in terms of I want to escape from. OR Starting with career change boot camp, I think one of the big things that realized is that you can't think your way there. You've got to kind of get out of yourself and, you know, go out and take action. And that definitely came through in terms of the experiments and just kind of the action steps are part of a career change boot camp.

Kevin McDevitt, Senior Research Analyst & Investment Analyst, United States/Canada

Testing out different organizations and talking to people, that was really when I started to see the light! I think that really jump-started me! okay now I can really start to figure out where I’m going to go next.

Linnea Calderon, Sr VP of Emerging Products, United States/Canada

Sometimes you just need someone who has done these things before to make it easier. Scott’s advice allowed me to get exactly what I wanted out of my new job!

Andrew Trujillo, Digital Marketing, United States/Canada

Lisa Lewis-Miller 00:01

One of the things that makes the idea of creating an experiment so nice is that, it helps you to understand what your assumptions are about the type of work that might feel really good for you, without necessarily betting your whole farm on it. And getting that validation that what you think is gonna be really good fit for you, is going to be a really good fit for you. So that you don't end up in a situation of moving into a new job and then realizing that you're six months into this new position, and you've accidentally brought all of your old baggage with you.

Introduction 00:33

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:57

Career change involves a certain amount of risk, you're moving to a new role, maybe a new industry, very likely to a new company. How do you know you'll like it before you've tried it? It's a big gamble. So at HTYC, we advise all of our clients to do what we call, 'career experiments' to test drive. These are creative ways of trying out a role or industry, or an opportunity in a limited way before you jump into a full time position, or even a part time position that's on a more permanent basis.

Lisa Lewis-Miller 01:29

When you're thinking about making a career transition in terms of this kind of binary operating system of right versus wrong, what you're doing is you're creating not only a huge amount of pressure on yourself, but you're also making it such that, the way that you're thinking about and judging the opportunities in front of you is very black or white, yes or no. Whereas, I think what we come to see, especially in people who successfully and happily make transitions is that there's a lot of gray area in the middle, and that it doesn't have to be an extreme one way or another.

Scott Anthony Barlow 02:01

That's Lisa Lewis, she was one of our career coaches at HTYC. She's helped many people change careers and has helped a lot of people design career experiment, she even helped us come up with a few of the names that we now use to represent the most common types of experiments. So she's a great person to chat with. Take a listen, because we're going to cover how to set them up, how to tailor career experiments to your strengths, how to use them to your advantage, and even the six most common types of career experiments that we see over and over again, inside this episode.

Lisa Lewis-Miller 03:08

What you're doing is you're creating not only a huge amount of pressure on yourself, but you're also making it such that, the way that you're thinking about and judging the opportunities in front of you is very black or white, yes or no. Whereas, I think what we come to see, especially in people who successfully and happily make transitions is that there's a lot of gray areas in the middle and that it doesn't have to be an extreme one way or another.

Introduction 03:36

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 04:02

This is Scott Anthony Barlow and you are listening to you Happen To Your Career. The show that helps you figure out what work fits you by exploring other stories. We get to bring on experts like, my friend Pete Mockaitis, who took his love of public speaking and started a training business that helps people and teams sharpen their problem solving. And the people that have pretty amazing stories like, Lindsay Moroney, who derailed her pre-med class, when she found interest in art history and found that being authentic in herself is what truly makes her and many other people happy. And let her do a thriving career. Now, these are people that are just like you, only they've already gone from where they are to what they really want to be doing. Today's guest is a returner, it is our very own Lisa Lewis.

Lisa Lewis-Miller 04:51

Thank you. Always such a pleasure. Hello HTYC fam.

Scott Anthony Barlow 04:55

And we're going to get very deep into, how you can try out new career paths with minimal risk in a relatively short period of time. And then when you talk about the six different type of what we call experiments for test driving new careers and then how you can actually choose one and apply them to fit your situation and all of this is so we can help you validate a new career path to move ahead smartly and lead that old baggage behind that we can get going already. And we talked about dead man goals by the way and what they are. Because you don't want them as it turns out. So what they are and instead learn how to make goals that allow you to grow and learn and face uncertainty all at the same time as well as breaking down whether being wrong is actually bad thing or not. And when it is, when it isn't. All right, all that and plenty more in our conversation. Listen for it.

Sarah 05:57

I'm going to be the Operations Coordinator for CASA, which is stands for Court Appointed Special Advocate.

Scott Anthony Barlow 06:04

This is Sarah, she has many passions and skills, which actually made it kind of difficult for her.

Sarah 06:09

My whole career type story has been one of sort of bouncing around, because I didn't know what I wanted to do. And I could never figure it out.

Scott Anthony Barlow 06:19

Listen for Sarah's story later on the episode. To learn how she used career change bootcamp to help her finally figured out what fits her.

Sarah 06:26

I had the opportunity to really just kind of try to figure it out.

Lisa Lewis-Miller 06:33

And I think that, since that's happened, we have seen more questions about, how do you test drive, how do you figure out something is a great fit for you. And one of the things that I really appreciate, because of my background in economics, is the idea of, how do I manage the risks? There is a lot of risk in a lot of uncertainty that comes in making a transition and for the people who come to us like the smart ambitious top performer folks, that's a really important question, because I don't want to be making an ill advised decision. So I cannot wait for us to get into all of the things that we have to talk about today to make that as clear and as simple as possible, if it's not easy.

Scott Anthony Barlow 07:13

So, what we're actually going to do today is we're going to take you through six different ways to designing experiment, six different examples in fact of what we called our 'test drive method' and help you ideally to be able to create and understand how to create and design some experiments for yourself. That is what we want for you out of this deal. But I think in order to do that, we need to talk about why people are so interested in designing an experiment in the first place. And then also, what we really mean when we say designing experiment, as well. So, why do you think this comes out, first of all? I know that we've had a request again and again, but what do you think people have really latched onto this? What are they wanting to get out of the concept of designing experiment? What do you think, Lisa? You've heard this again and again.

Lisa Lewis-Miller 08:07

Yeah. Well, I think that the people who are in our community are people who are observant and people who are smart and they have seen other people in their network, in their communities try to make career transitions of their own and sometimes that looks like somebody who is burning the bridges as soon as they cross them and they are saying I've done with this business, I've done with this company, I've done with this and had to make something happen that's very dramatic and they're very all success to that. Sometimes people are able to make it work and hassle and find a way forward but it feel a little bit more like it is throwing spaghetti at the wall to see if something's realistic, than something that is so thoughtful and clear and calculated. And so, one of the things that makes the idea of creating an experiment so interesting and so nice is that it helps you to, I understand what your assumptions are about type of work that might feel really good for without necessarily, you know, betting whole farm on it when you're making that transition and getting that reassurance and validation is that what you think is going to be really good fit for you, is going to be really good fit for you. So that you don't end up in a situation of moving into a new job or starting of new employer and then realizing that you had your six months into this new position and you've accidentally brought all of your old baggage and all of your old complaint and all of your old frustration with you from the old job to the new job. So find a way to move forward that doesn't also bring all your discontent with you and it allows for you to expand and grow and step into something that's going to be so much more fun for you without having such huge risk and such huge fear around that keeps from making you move forward at all.

Scott Anthony Barlow 09:52

That is incredibly important. I also think that, the subtle peace there about moving forward and not... making sure that you're actually bringing the right things versus bringing baggage over into that new career move is possibly the most important piece because I think so many people are interested in designing experiments at least initially from the perspective of their afraid of making the wrong move. And very subtle distinction, but that's something that we have worked really hard to be able to help people reframe that idea of right versus wrong when you are exploring and I'm definitely going to use the word exploring. And trying to decide what could be a great career move for you. So how do you think about that whole right versus wrong thing? Because I know you've got very strong opinions on this and we've had many discussions on it.

Lisa Lewis-Miller 10:55

It's so true. One of the things and I think I talked about this a little bit in episode 147 is that when you're thinking about making a career transition in terms of this kind of binary operating system of right versus wrong, what you're doing is you're creating not only a huge amount of pressure on yourself but you're also making it such that, the way that you're thinking about and judging the opportunities in front of you is very black or white yes or no, whereas I think what we come to see especially in people who successfully and happily make transition is, there's a lot of grey area in the middle and then it doesn't have to be an extreme one way or another. But we are complicated new ones multi-dimensional human beings that have a lot of different needs and a lot of different values and desires and figuring out how the best prioritize those in a way that feels really good for you and works really well for you is something that you can't necessarily do between a right and a wrong framework because the answer is going to be the best fit for you, based on what your values are now, what you are family is living now, what you're wanting to grow and expand into and the types of risk and opportunity that you're looking for has to be more nuanced than that. And I was listening to a new podcast the other day. That Susan David was on. She's a girl who wrote the book about 'Emotional Agility' that is out right now, which is just phenomenal. And she had this content that I thought was so great called 'Dead Man Goals', where she talks about any time in our lives that we are seeking to, essentially avoid being wrong, avoid pain, avoid at falling down, avoid not getting the right answer on the first try are dead man goals because they are essentially impossible for a living breathing sentient being to have. Because if you are going to be trying something new, if you're going to be allowing yourself to growth and space to expand and learn then you have to expose yourself to a little bit of risk at some level there. So, rather than thinking about things on this binary right or wrong framework, I think that the reframe of creating better goals for ourselves around learning and growing and embracing that there's a little bit of uncertainty that's going to be a part of this process no matter what but you can also set yourself up to test and understand that uncertainty better through some smart structured experiments and test drive, like we're about to talk about, it can be really important and the other thing that I think is important, Scott, I got really curious to hear your thoughts on this too, is the idea of wondering what inside of you is pushing your brain towards a right and a wrong framework? Like what is it that you're afraid of in being wrong? Is being wrong a bad thing? Is guessing and not getting it completely perfect the first time necessarily a bad thing? And if it is, what kind of opportunities is that limiting you from having the possibility to expand and explore? You know, when we were kids we used to try things all the time and messed up and not get them perfect and it was totally fine and embraced as part of the process of growth and I know that there's so many of our listeners, growth and having more chances to learn and to become an expert and to try something new and to keep having that novelty and that fun of having something come across your plate every day that challenges you and pushes is you, is part of the fun and being alive. And so wondering what the deeper fear is underneath the fear of making the wrong decision is something that I think grappling with can be really helpful and really healthy for anybody who is on the precipice of making a big transition. Tell me what your thoughts are about the fear side of things, the ideally wrong.

Scott Anthony Barlow 14:55

You know, I was thinking about that, as you're talking about it and, you know, I think that, at least in the US, and also a number of other countries too. We have, through schools, through how a lot of companies are set up in the number of other areas created or maybe destroyed, I don't know, whichever way you want to look at it that childlike ability that you're looking at and we have given and put a whole bunch of reward on being right or doing things perfectly or not making mistakes and unfortunately any type of experimentation which is where you learn impossibly if you're looking at, just from a life growth standpoint like your ability to grow as a human being requires that you're making mistakes, if you're not making mistakes, you are not learning at the highest rate, period. Like one is impossible without the other and if we are... for looking at those two juxtapositions a little bit on one side you've got, hey we are rewarding as a society in many different ways that perfection and that lack of mistakes and everything else. But for us to move along as human beings and ultimately feel any level of happiness on a on-going basis, it requires that constant learning which requires actually making mistakes on a regular basis and especially making big leaps and bounds around our career and what's gonna create a really good situation. It requires that imperfection. It requires that... like going into it and essentially having wrong situations happen in order to do that. So I think we look at that way, you can start to understand why designing experiments or creating test drives are so much more effective of a way because you can go through... here's the thought process behind all of this. When we do it with our clients, when we do it with our career change bootcamp students, then, you can actually go through and essentially speed up the learning process and that is the intent here is to design an experiment so that you get to learn without having to be in a job for like four years or something else and then it goes spend four years of your life. And in fact, it's even better, I believe it's better and of the interested in your opinion on this too Lisa, but I believe it's better if you go through a bunch of them and maybe you've spent a week or two weeks or a month or maybe even three months, and it doesn't work out, because that means that it's saved you potentially years, many years of your life, especially if you have them and if you do two, three, four or five of those that don't work. Wow! guess what? You just saved like 20 years of your life right there that you now don't have to worry about, which I think it's fantastic when you're looking at it that way. But, what's your take on that side of it?

Lisa Lewis-Miller 18:13

Yeah! Oh totally. I think that being willing to put yourself in a position where you might not be as immediately successful as you want but in a much smaller contain capacity like trying an experiment as opposed to making a big transition into a brand new job where you to start, you know, all of this boiling curve and then realizing after you've been there for whether it's a year, six months, sometimes even within the first week, but it's not the right fit and you completely uprooted your whole life and all of your routines and your patterns and everything. That's lot of risk to me and that seems really scary and if there are ways that you can just bite off a little chunk of that fear and a little bit of that uncertainty and test it out first to help make really strategically important decisions in the future, then that seems like the best thing you can do for yourself. So I'm excited to get into our six different ways to design an experiment like this, but I think there's a... I want to throw in a curveball here of, if you were needing a pre-experiment experiment, meaning you're in a position right now where you're comfortable in your job but you are not happy, you're not joyful, you're not experiencing that growth and expansion or what not, but the comfort is really nice and the golden handcuffs of a really nice salary. Feel like it's too good to live then you might even need a precursor to this six different ways to test drive which is re-exposing yourself to opportunities to learn and grow and get rejected and a smaller capacity. So maybe that means going to starbucks and intentionally ordering the wrong drink to remind yourself of 'Oh this is what it feels like when I screwed up and make a mistake and here's how I can rely on myself and test myself to fix it.' Or let me call somebody in my family by the wrong me to feel that momentary guilt and panic of Oh gosh! I didn't do it right. This is, you know, "wrong" but it reminds me that you can survive that and that discomfort is fine. And that everybody makes mistakes and that, with that, you can gain the trust and courage in yourself and start taking on some of these bigger and better and even more helpful test drives.

Scott Anthony Barlow 20:30

I try and make that a part of my everyday life. And I'm curious if you've done things like this too, but even yesterday, I pull the shirt out of my closet, that honestly, I'm not that comfortable in but Alyssa bought it for me and she really likes it on me. So but I kept it around because of that and I put it on in immediately like I felt super uncomfortable but I kept wearing it and did it intentionally because I do not want to get too into my comfort zone because that is where you stop... that's where you stop growing as a human being and if you can devise those small very low-risk things like where in a, I mean what's going to happen if I wear that shirt out of the public. It's not even... like nothing, right? Who knows maybe people will like it. Besides just my wife, right? But whatever that is for you, I think that to your point, there are even lower scale ways to build up to these experiments if that's something that, that is... if we go through these and if you feel a huge amount of apprehension thinking about any of these, then I would say start smaller with one these even mini experiments.

Lisa Lewis-Miller 21:48

Yeah. Also a quick tale about a many experiment that I did. So I was, as many of our listeners are probably already heard, I was working from Bali for a couple months this year, and one of the things that became an opportunity for me to do things wrong and get rejected was that, in Bali, the traditional way of getting around, their social norms is that almost everybody had one of these sweet little bestfriend like scooters. Everybody. And they use that to go from point A to point B. People barely doesn't walked there. It's only the tourists who walked which is sort of funny. But I realize, if I wanted to get the true Bali experience, I just want to have get myself on one of this damn scooter and make it work. And I've had a ton of new permitting bullies around myself of, I'm not re-coordinated. I don't have any balance. I'm so afraid of the scooter. It's like a poor sweet ex-boyfriend of mine who like got to hear all of my reasons, but being that a two-wheel powered vehicle, the terrible thing and yet it was something that I needed to go and do to be able to function in this environment. Did it have anything to do with career? No. Was it in a way that I had to put myself into a high growth, high learning environment in order to get access to other things that were important to me? Absolutely. And it was a really humbling experience to remember, number one, that I would not actually good at it from the get-go. But number two, I could seek out help. I took lessons. And number three, that I could make it. I could make it at the end of the day and that the things that I believed about myself, we're all just limitations and they were all just stories I was telling myself. I was just as equally capable of driving one of these freakin scooters with just anybody else. And once I started peeling back the layers on my own fear and the resistance and hesitation there and just let my thoughts get in there and cultivated that confident in this other unrelated part of my life. It has spillover effects. And so I hope that for you, who are listening right now, if there is something like that in your life that there's a little thorn in your side of something totally not related to career, but that can help you to remember your own confidence and your trust in your ability to take on something new not be super great at the beginning, find a way forward. Then that's going to set you up a really well for tackling these six items or whichever of these six items resonate most with you.

Scott Anthony Barlow 24:12

That is perfect. And I'm sure that if you've listened to any of our back episodes, we've talked numerous times about, how you can build tolerance to discomfort and what is uncomfortable now as you build that tolerance over time with things like, riding the vespa when you're not a vespa person or you're considering yourself not a vespa person or wearing shirts that you're not super comfortable with or whatever it happens to be for you then as we do that more and more in your practice, you actually build that much like a muscle. And that once you have done that, things that we're going to talk about right now here with these six different examples become so much easier. Okay. Alright. So let's assume at this point, you've already worked up to that. Now, let's talk through each of these different examples and we'll give you a little bit of a story to go along with each one here. And help you understand how that they work. So this first one we are dubbing what we proudly call the 'Social Goldilocks Approach'. The Social Goldilocks Approach. What is that? How would you describe that, Lisa?

Lisa Lewis-Miller 25:25

So this one is a tactic that is inspired by a fabulous student and client of ours, named Laura. And she was, so when I think about Social Goldilocks, the name comes from the idea of tasting a whole bunch of different bowls of porridge to see, is it too hot? Is it too cold? Or is it just right for you? So, we think about that, as learn going out there and talking to all the people in all the places. Learn it a fantastic job of identifying all kinds of different sectors, and organization that could be really interesting for her to make her next step. She knew she want to make a pivot, she knew what she wanted to be seeking an opportunity to grow and to have new challenges based on some of our old past skills and past experiences that pivoting them in a totally new direction. So she was willing to put herself out there, be brave and vulnerable and bold and call up people in all kinds of different companies and roles that she was intrigued by to have conversations about what was that organizations culture like, what just a day to day, you know, day on the jobs, day in the life of looks like for an employee who works in that type of a capacity. What are some of the things that they love? And she had fabulous question that she was asking everybody, which I believe and Scott remind me if I'm telling the story incorrectly here, but I believe it something to the effects of what types of skills make somebody's really good at this particular role and when they would tell her, like, oh someone who's really successful in this role if they are innovative and willing to push the envelope and willing to hear couple notes in order to get and thinks like that. And she could validate that with her own knowledge about her own signature strengths to say, "okay, does this sound like me? Does this sound like they're describing somebody just like me and I have a lot of fun in this type of role? Or are they describing someone that maybe I know, or maybe I could be but not the person that I want to step into being in this next phase of my career." And so she did tons of these different conversations and was able to, you know, start honing and getting closer and closer to that perfect bowl of porridge throughout these conversation. And even as of this morning, I think she has some really fabulous news for us to talk about how that was going and that she is sides in an awesome position because she was willing to have those conversations and seek out people candid honest feedback about what life was like in their roles without necessarily having that same sort of like hungriness in her eyes when she was talking to them and some people have when they think about the typical informational interview. The conversation ended up being much more candid, much for real, raw and honest and that helped her to make so much better decisions about what would feel really good for her.

Scott Anthony Barlow 28:23

I think one of the reasons that she did such a phenomenal job at it, is she went into this very curious and looking at it truly as an experiment. She wasn't going into it looking at it as, 'hey how do I get a job at this particular company?' She went into it looking to validate, 'hey do I even like this company? Do I even like this particular role that this person is in?' And really trying to measure that with what she had identified she wants out of life and out of career and then after she got done with the experiment she was able to say, "hey these things line up really well. These other things not so much." And then it was very... the cool thing out of this, is she already done a lot of the work building relationships with all of these companies. So I mean, it was easy for her to be able to go back and say, "Well. Hey there's these two organizations that I'm really excited about. Oh, yeah. I already know people there now miraculously." And then she was able to go through and actually be able to talk to them about roles that weren't even posted yet and you're going to get to hear her full story on a future episode of the Happen To Your Career podcast. So hang tight for that. Lisa's like, Lisa didn't know that so she's like moving her arms up and down. She's excited.

Lisa Lewis-Miller 29:39

Her story is so awesome and it's just so validating to see people that we work with and grabbing the homework by the... like taking the bull by the horns and diving in and then seeing this level of the results. I cannot wait for her to share her story with the HTYC family and community. So get excited over there.

Scott Anthony Barlow 30:00

And if you're wondering about some of the back context for how she actually did this and how she called up people in the companies. Well, it was very simple. She would do a bit of research on LinkedIn to identify who might be the person that she has most interested in talking to and that is fairly easily available on LinkedIn and on the other thing she would do too, is any place where she had a, what we call a weak tie connection, and I think that's not something that we made up but I can't recall who did weak tie connection being. I know Lisa and Lisa is... Lisa has... she works for a company necessarily and I get hired at that company. That's not a weak tie and that's what I'm most jobs come from actually. It's not necessarily from your friends or your family or anything else. In fact, what most roles come from especially the roles that are more hidden if you will, are going to be to be I know Lisa and Lisa know somebody else and possibly that other somebody else knows somebody else too and that's usually what we call a weak tie. It's not somebody that I know rather well.

Lisa Lewis-Miller 31:11

Yeah. It's from the world of mathematical sociology. It was something that was studied and coined in the 70s, but that has started to really gain more momentum. Especially now in this day and age and we have tools like LinkedIn where you can actually map out other people's networks to see a little seek preview of what weak ties someone else might have access to so that you can make a really strategic request for introductions and warm connections to other people.

Scott Anthony Barlow 31:39

So think about it, it's not your first level like connections by your second and third level connections if you're going with LinkedIn terminology. All right, so she did a fantastic job of that because she would identify some of those people that she had weak tie connections with and ask for introductions as well to those people that she actually wanted to talk to. So, that worked out very well for her. Partially because she was building relationship at the same time but the bigger value I think for her was to go through and understand, "Hey, you know what? This porridge is too cold. It's no good. This porridge, it's too hot. Oh, wow. Hey, I've talked to 20 different organizations and it turns out couple of them are really just right. Now, how do I dive deeper there? Now that I'm validated that these organizations, these people, these types of roles are really great for me."

Lisa Lewis-Miller 32:35

And one last thing to jump in and say too there is that part of this process had to be seeing what wasn't great and identifying what the cold bowls of porridge were and that part of this test drive process is again to get the data about what doesn't work for you just as much as what does work for you.

Sarah 32:57

I just really have a thing. You know that I felt like I was really good at. I always called myself a dabbler.

Scott Anthony Barlow 33:03

Not only did Sarah struggle with the array of passion but she also had some other sets.

Sarah 33:09

I couldn't walk anymore and bedridden for at least a year, probably closer to two.

Scott Anthony Barlow 33:14

After she recovered physically, Sarah begin searching for a job again and struggle quite a bit.

Sarah 33:19

So I felt like I keep having all these falls start which made me feel like I wasn't really building much of a resume. I knew it was too vague, but it was because I didn't know what I wanted to do, but I just didn't ever feel like I could reach higher because I didn't have the "experience", you know, kind of a thing and that's why I think this course really helped.

Scott Anthony Barlow 33:40

Sarah's talking about career change bootcamp, which helped her realize that setbacks could still be positioned to find the perfect job.

Sarah 33:46

You don't necessarily have to have the same job description for 15 years to have it applied to a new position.

Scott Anthony Barlow 33:52

Sarah was finally able to figure out what fit.

Sarah 33:55

I'm going to be the Operations Coordinator for CASA, which is stands for a Court Appointed Special Advocate. And then hopefully in the next year, or so bump up to the Operations Manager.

Scott Anthony Barlow 34:05

Congratulations to Sarah in finding work fit that she loves. If you also want to figure out what work fits you and find that fulfilling career that lights you up and gives you purpose, well, you can find out how career change bootcamp can help you step by step because well, that's what we do. All you have to do is go to happentoyourcareer.com and click on career change bootcamp to apply for next opening and next co-work or you can text MYCOACH to 44222 and will send you over an application and help you figure out if it's a great fit for you. Paused right now and go ahead and text MYCOACH to 44222.

Sarah 34:44

Being willing to be open to what is your inner self really truly saying to you and not just what you hear everybody else saying, it should be.

Scott Anthony Barlow 34:54

Well, if you think about it like a science experiment too, then generally, before you really, I mean you set up your hypothesis and then generally, you're doing a number of experiments in order to get one set of data that you then move forward with and then publish, right? And it's very much the same here, very much the same here. You're going to go through a number of things that aren't a fit and that's actually okay. That means you're that much closer to validating what is a good thing. So you might go through and talk to five companies and realize wow, these are terrible fits, but then you can have learned from that and realize 'hey, here's why they're terrible fits. Here's what I'm looking for instead. Now, how do I double down in these areas that are more likely to provide, you know, this whatever it is that I want.' Additional flexibility or the creative freedom to be able to take projects and run with it or whatever it happens to be for you. So yeah great point. Now here's the thing, with the Social Goldilocks Approach that we just talked about, there's a way to amp this up even further and that's the next example that we want to go into here. This and we'll share a story about how this works too. But think about this as, now that you have... now that you've talked to all the people in all the places and you've been able to call up companies and talked about some roles and you determine 'hey, I think I have interest in this but I still would be interested in validating this even further.' How do you do that? What does that look like Lisa?

Lisa Lewis-Miller 36:32

Well, if we think about this as being a scientist in your own life and creating hypotheses and creating experiments. Experiment number two, tactic number two is, the amped up follow-up. And what this was, we had another awesome client Mike who took a similar tactic to Laura in the Social Goldilocks Approach of talking to a bunch of different people in organizations that he was interested in and he had a much more narrow focus for the way he was thinking about what he was interested in. But what Mike did that makes his follow-up so amped up is that he would walk away from a conversation with a potential employer and during that conversation ask them questions, like what are you struggling with? What are some of the big vision questions that you are wrestling with? Or how to make the impact you want to make over the next year or the next five years? What are some things that would make your life easier and then, Mike went and he did those things unsolicited, unpaid, just for fun hearing somebody say, 'I have this need and here's the thing that we're trying to solve, or here's the things that we're better trying to scope.' He would then go create a spreadsheet, create a piece of code and create equation, create something like that. And then follow up with that person. He might have sent a thank you note right after the conversations to say, 'thank you so much for taking the time I really appreciate it.' And then a couple days or a couple weeks later, following up again to say, 'hey, remember that thing that we talked about, I actually have been really thinking about that deeply and I created this thing and I want to give it to you for free, enjoy.' And being a hiring manager, sitting on the other side of that and seeing somebody who was so affected by a conversation that you had, who listen to so well and who is so excited about the work you're doing that they go and actually start doing the work for you and then send it to you, says a lot of really positive exciting things about what type of contribution that person could make if you bring them into your team.

Scott Anthony Barlow 38:29

And if you want to hear Mike's entire story you can go back to episode 174 where we have brought him on but I thought this was so cool. And I've hired, I don't know, six or seven hundred people or something over the last 10 years. And I have very rarely seen people do something like this and it makes a massive difference in both impression. I mean just like you said, think about it if you're the hiring manager, somebody comes to you and like 'hey, you know that thing that you told me was really valuable to you but you just didn't have time to get to, or your team doesn't have the bandwidth right now. So I went ahead and did it.' And you already know that in Mike's case, he already knew that it was going to be incredibly valuable because he had taken the time dig deep enough. But here's where it was even more valuable than creating really positive impressions. I think what was even more valuable is, he told me in multiple times where he did some of that work and realized, "Wow. I don't want to do this. This is not something that I'm interested in" and realized that if he was spending large amounts of time doing that type of work, it wasn't going to be a good thing for him and that happened once or twice throughout the process and that was, I think far more valuable in some cases sparing him years of potential grief in roles where he was stuck doing that on a more regular basis than even the small tidbits of positive things that he learn out of that and he did get some very good reinforcement too and of course built some massive relationships through this too. Because again, nobody does this, very few people do this, even though you know, we're trying to change that.

Lisa Lewis-Miller 40:17

Yeah, and there are so many people who, I think come through our doors and send us emails every day saying, 'I'm not sure if I'm going to like the work' and what an easy way to talk to somebody, hear about what they're really needing and then give yourself the time and the space to, without their knowledge, without their pressure, try it out and see if you enjoy answering the call, answering the need of what they have or what they requested and if the answers yes then boom. The bad takes time of agonizing and tons of number questions off of the table and validates for you that hey this could be really great for me. And this was fun for me and this one context and I bet it would be fun for me if I get to solve problems like this even more.

Scott Anthony Barlow 41:02

You know, here's what was really interesting too. I have had about out of those six or seven hundred people or whatever that I've hired. I had about three people that have actually done this. And out of those three, two out of the three really did not, they didn't do the project as what I would have expected as paid for. Like if I'm being really honest, like if that project would come in and we were paying them a hundred fifty thousand dollars a year or something like that, then I would have been less excited about it, but I wasn't expecting it. It met sort of the minimum need and what if I was paying a hundred fifty thousand dollars a year for that. What would have been a subpar project potentially in my mind was now like way above expectations and that's the... because of where my expectations were set at the beginning. So it's really interesting and I bring that up only to say that it doesn't even have to be perfect work because I think Mike could have labored on this for really long periods of time and then gone through his head and said, "Oh geez! It's just not good enough yet. I can't turn it in." But instead, the more valuable thing was he got to try it out, he got to understand all the learnings that came from that, decide, hey, is this something I want to dive further into? Yes. No. Great. Fantastic. I've got my learnings. And then, you got to add something that was really valuable because it exceeded expectations from the beginning which were zero.

Lisa Lewis-Miller 42:33

Yeah, absolutely such a cool way to make a lasting impression on your potential future employer. Speaking of ways to make lasting future methods on future employers, shall we go to test-drive experiment number three?

Scott Anthony Barlow 42:49

Let's talk about it. This is called 'freelance experimentation' or we like to think about it as the 'Paid Research Method.' Here's an example. Let's take Andrew and his story. So Andrew was working in different types of social media marketing. Well, he's working at a few different types of marketing period, part of that was social media. He was not totally satisfied with his... not only satisfied with his company, not totally satisfied with his career. So he had determined, "Hey, I know something's wrong here. I don't necessarily know exactly what it is that I want to be doing and where I want to double down." And so one of the things that he did is he actually started taking some of the tiny bits of skills that he had developed in his role around the French portions of his job with social media and began doing that for a friend's company on a freelance basis. So he was helping his friend, he was getting paid what felt like a small amount to him. Although we figured out later. Actually, it was really high dollar per hour value because it didn't take him a lot of time because in this particular case one of the things that he learned was he really liked having some additional creative freedoms, and he got a couple other learnings to how to doing this. But the really important part for Andrew, more valuable than anything else was that he had another outlet to be able to design an experiment around and this is something that allowed him to be able to try it out and even get paid of it for it and be able to say "hey, is this something I want to dive further into? And based on the learnings that I have, how do I want to dive further into it?" And in his case, it was a yes, I absolutely need to dive further into this because I've learned that, I need to have some of these creative freedoms and I have learned that you know what, I actually like getting paid for doing this thing on a more regular basis. So that's something that you can do too and being able to go through, identify a place where you can get a very small project to start with and think about it as a, where are the low hanging fruit? Do I have a friend that needs this? Do I have, you know, is there a section in one of the companies from the vendors that I happen to work within my current company that's need a little bit of, whatever it might be, whether it's social media, whether it is, you know, some other skill set on its entirety, whether it is taking a portion of what your current job is and that you already think that you're enjoy and trying to flesh that out on a smaller scale project. Also, there's actually entire websites built around us like Upwork and Fiverr, where for pretty minimal amounts of time, you can get set up on there and begin taking on small jobs.

Lisa Lewis-Miller 45:49

Yeah. I love it. And that something you just sort of touched on that I want to flush out is the idea of this paid research or this freelance experimentation tactic and applying it within your own current employment because if you already have a job and it's, you know, it's like a 7 out of 10 on the scale of what you're looking for, and you wanted to be a 10 out of 10 and you like the culture, you like the organization. They're totally ways to make an internal change, an internal pivot to try out something brand-new, you know, in the government, I think they call it a 'detail' where you get to swap over into a new Department. Try out something that is an expansion where your past background and everything that you know about the organization can be brought in and applied in different way. For then, you're getting paid to do work in your 40 hour-ish a week position, but you're getting the opportunity to develop new skills, try something out to see if you like it and it can then create the springboard on the platform for you to make a bigger transition if you don't love doing it inside of your current organization wants to go elsewhere, or can be really easy simple seamless way to solve the question of feeling unfulfilled, itching brand new challenge, itching for something bigger to have an impact on within your current organization with minimal disruption to the rest of your life.

Scott Anthony Barlow 47:14

I think that's incredibly valuable because usually the mindset around people once they get to the point where they know that they don't want to be in their job anymore is I don't want to take on anything else. And when you get to that mindset where you're frustrated by one element or another, it closes you off. Just having that mindset alone has a tendency to close you off from opportunities that are right in front of you like what you're talking about, Lisa. And when you get close off to that, then you totally miss those opportunities because almost every organization in the world is going to be willing to say 'hey, yeah. You can take on an extra project, sure. You want to do more and it's going to be valuable to the... or yeah. Okay. I think we can make that happen.' There's typically going to be someplace where you can cross over and try something out and it doesn't have to be huge either. What do we have up next? Ooh, this is a good one. So next up we have, getting your foot in the door through volunteering and you have a story that you have done this before as well.

Lisa Lewis-Miller 48:26

Yeah, and if you have listened to 147, this is probably a little bit of a rehash here, but the quick story is for my foot in the door volunteering experience. I was at a place of deep career dissatisfaction and trying to figure out what was next for me and I knew that I loved helping people and that I wanted to get an opportunity to do that deeper and further and I had applied for grad school, I take the degree, I'd apply for grad school to go and become a mental health counselor. But 24 hours before starting grad school, I had this little fear pipe up inside of my gut that said, "Are you 100% sure that being a clinical mental health licensed practitioner is the right way for you to do this?" And the answer was, no. I wasn't sure. And so what I did was I found a, you know, straight off the rack opportunity to do some volunteer work for free in my spare time above and beyond the 9-5 to get a sense for, do I really want to take this on as a full 40 hour a week commitment? So I found the organization crisis text line, which is an organization near and dear to my heart that I had been following for years and saw that they were accepting applicants for their crisis counselor volunteer program. And I said, you know that sounds like as good a way as any to actually understand what it would be like to do the work of sitting with people and holding space for them when they're going through really intense painful moments and helping them to become calm, become resourceful, understand how to take care of themselves in moments when things aren't okay. And it was funny for me because I love that volunteer opportunity. I had such a glorious time doing that work. But, oh my goodness, by the end of that what I knew was that it affected me so profoundly and deeply and intensely in 4 hours a week of work that I knew that I just wasn't wired in a way that I could take that and turn that into 40 hours a week of work. But for yourself when you're thinking about this foot in the door volunteering, what are some of the organizations out there that are doing the type of work or in the sector that you're really curious about. Do they have anything that is also rack that you could apply for to, again, test out and run an experiment, be a scientist in your own life to see if that type of work feels really good for you. I have a fabulous coaching client Angie right now who is working at doing something similar with a couple of organizations that she really admires who are needing people to step into some different communications capacities and she has such a gift for communicating and being really sensitive and thoughtful especially half way to topics, that she's found a couple organizations who need exactly what she has and now it's this process of matching up what she can do with what they need in a free capacity to see if it feels good and then developing those relationships that can then help her to turn that into a more paid capacity.

Scott Anthony Barlow 51:27

That is awesome and I think that one of the, as you're talking about Angie, one of the things that occurs to me is with all of these, one of the commonalities is you can't allow the ambiguity here to stop you from trying. And I think that's what many people will think of, "but how?" well, you know, starting just like with Angie in that particular case, she took a little bit of what she knew and applied that to try and identify some of those organizations and then now it's going to be a case of approaching some of those organizations and you know what? Some of them I'm sure are not going to work out and that's totally going to be okay. And that is actually part of this process which leads right into the next example too and this is something that, I think because we have a podcast and we have a website and blog and things like this then we've had a number of people become interested about and email us about, and this is what we've now dubbed officially the body and expert method and you think about this as developing expertise through different types of media. So think about this as well, an example, like starting the side project with a podcast. That's what I did. That's how this business came into being a way back when. Now it could be also starting a blog. What's crazy to me is how many doors open up and how many people you get to talk to when you make yourself a member of media in anyway whatsoever? Which means, you get access to information that other people don't get to have necessarily, which means you get learning. You also get, you know, stuff that potentially doesn't work out too. And it's no small effort out of all of these, I would say that this is possibly the biggest ever or could be potentially one of the biggest efforts. But what it does for you is allows you to essentially trial and error building expertise in a particular field or area and through a blog, through a podcast, through another type of media could be, you know YouTube channel or developing videos. There's lot of ways to be able do this but establishing yourself as an expert and forcing yourself to learn and forcing yourself to talk about others and putting yourself into the world in that particular way, causes you to evaluate what are the great areas about what you're considering and what are the things that don't jive with what you're considering and even if you are not actually doing the work you're developing expertise in the high degree of knowledge about the work and many times you get enough information to be able to make a good valid decision from there. What do you think about this, as you think about this, Lisa? Because you've been around a lot of people that have done this sort of thing.

Lisa Lewis-Miller 54:39

Absolutely. Well, and it's interesting to think about it in terms of you, Scott, because had you not started the podcast then you wouldn't have started to be recognized as this expert in the career change space, you know, you wouldn't have two of the top ranks career change podcasts in all of iTunes. And that might have meant that this business didn't exist. Where does this is a totally different way and it all had to do with you being brave and courageous and doing something without knowing what the turn would like to be from it just because it was going to be fun for you and, you know, what an incredible life, an incredible chapter of your career, what incredible changes you've been able to create on other people's lives because four years ago, you and your friend Mark were being goobers and goofing around on podcast that wanting to record your conversation.

Scott Anthony Barlow 55:31

Oh my goodness. Yes. And you know, what? Here's another and I appreciate that very much. And it may not have worked out and actually even prior to the podcast was started on a blog which truly was set up as an experiment and that way to decide, "Hey, do I like blogging? Is this something that potentially could turn into a business in this particular expertise?" What was the original blog, happentoyourcareer.com was designed as an experiment. It was just a really simple setup and somebody else who's done the same sort of thing as well, if you go back to our archives and let's see Dustin's episode. Dustin... and I'll look up the exact number here, but he actually developed a podcast around helping people with WordPress. Which WordPress if you don't know it's kind of like the back end of most websites that are out there in the world and it's a content management system. Think about it that way, like it stores all the pictures and how the pictures get put together with the words so that when you show up on the website it actually looks with that is supposed to look. So he did this but then as he went through and as he continued to create many different episodes of the podcast, well, he had decided he wanted to make a career change. He was having lots of fun with this and eventually got hired by the company that makes WordPress because he had such a degree of expertise in it, which that company is, it was founded by Matt Mullenweg and it's called, I can't remember what it's called. Oh it doesn't matter, anyway, go back and check out Dustin's podcast and he's a great example of that particular method as well. But we have another one coming up too.

Lisa Lewis-Miller 57:14

Yes indeed. So for experiment test drive number six of you keeping score at home. Number 6 is, sort of like intuitive and simple but one that sometimes people don't think about but just taking a class and I think about this as the Avery Roth which is one of the coaches from our team who also have the past podcast episode. And she was really curious about exploring being a professional photographer and learning how to create that level of beauty in the work that she was doing so she enrolled in photography school but going and totally quitting your past job and starting yourself full-time into school doesn't have to be that extreme for a way to run your own experiments. It could be taking a class on udemy or coursera or one of these other platforms that offers books or gives people an opportunity to put a specialized program from a specialized instructor online like skill shares of the world. And it could be taking class in person honest-to-goodness going and putting your butt in a seat at a community college or at a community center around and learning about whatever the thing is that you're really curious about. Maybe you have the secret dreams of starting your own jewelry store. I have a client who watched her own Etsy store at baking handcrafted artisan jewelry and it's phenomenal. If that's something that's intriguing to you. Well, she took a ceramics class, and she's loving her ceramics class and making all these cool little bits and bobs and then started turning them into beautiful gifts and art pieces. So taking a class in something that you're curious about can be a fabulous way to test drive. Do I like this? Do I enjoy doing the work? Does it resonate with me? Does that feel good with me? Or is this something where, for the cost of whatever my tuition was, one college credit or one month's worth of Thursday afternoons, I've learned that this is fun. But this doesn't really feel like something I'd want to be devoting 40 hours a week of my time in my life too.

Scott Anthony Barlow 59:24

That is amazing. First of all I didn't know about the Etsy store. So that's even better too. As you're hearing all these different examples, all of these different stories. Here's what I would encourage you to do. We have realized after helping, at this point, thousands of people make really big life changes because that's what career changes are, there really big life changes, massive life changes, if you really look at it. And doing so, we've realized that in order to do that, it is much more about the marathon not necessarily the sprint which means that you have to be able to develop momentum. So I would look at this and if you heard one that like yeah, that sounds way easier to me or I like that one, or I can get excited about that other one or I see a way in my mind for how I can make that happen. I would advise you to just go head on into that one, stop considering and what we've also learned is that, when you get stuck in your head, when you are trying to evaluate 42 different ways to be able to decide exactly how I do this experiment then that's going to cause you to know experiment at all. And then you're not going to be able to learn anything and that defeats the whole entire purpose. So I want you to be able to begin building that momentum because once you realize like how easy this can be and how much and how valuable the learnings you get from it can make the rest of your life and your career, then you'll want to do this more in different ways and then carry it to other parts of your life too. What advice would you have for people as they're thinking about designing their first experiment and how to go about this, Lisa?

Lisa Lewis-Miller 1:01:10

My biggest advice is something that we actually wrote about in an article on the news a couple weeks ago, which is that, fear really likes to paralyze you from taking action and one of the coaches that I love and that I have learn from Todd Herman says "fear cannot paralyze a moving target". So the gauntlet that I would throw down, the challenge I would throw down with you listening all the other side over there is, how can you start to put yourself into motion? You know, just because something is hard does not make it inherently more valuable or inherently better. Sometimes easy first steps are a great way to get that momentum train rolling and really start to help you develop that confidence and trust in yourself to be able to take on bigger and bigger challenges. So we've outlined these six different tactics. The Social Goldilocks, the amped up follow up, a freelance experimentation, foot in the door volunteering, budding media expert and taking a class approach. And so I want throw down the coaching batlet with you listening on the other side, dear wonderful listener to say, "which one of these six feels like the right thing for you right now? It would be easy and what can you do before you move on to whatever the next thing you have for your day before you go into the office for work, before you shut this off to go to sleep tonight?" That's the one thing single micro babies that you can take right now to move yourself closer towards accomplishing and achieving one of those things. Is it writing one email to somebody to have a coffee conversation? Is it looking of classes that are near you? Is it going to the organizational website of your favorite nonprofit or your favorite company that you've been following and sending them a pitch or sending your application to do a volunteer project. Is it going and putting your account up on Fiverr or Upwork? I want to turn all this great knowledge into action because that is one of the biggest things that we see differentiates this people who successfully, happily make these transitions from the people who are constantly consuming more and more information and using the knowledge seeking as a delay tactic and as a way that their fear is secretly popping up and derailing their progress.

Scott Anthony Barlow 1:03:32

And we don't like derailing progress as it turns out. We like the learning, we less like the you know, derailing progress. That is phenomenal. So here's what I would encourage you to do. Pick one of those out and if you want to be able to get all of those stories that we shared and all of the people that we've talked about and to be able to see it in one nice little PDF download, then go over to happentoyourcareer.com/206 and you'll have everything about this episode and can also download the full thing in sweet little PDF that way you can take it and use it as first to design your own experiment and make it happen as it turns out.

Lisa Lewis-Miller 1:04:17

I love it. And Scott, one other thing I want to throw out there is, if you're committed and you want to make a change and make it happen, one of the things we talked about within the article we wrote for The Muse is getting accountability and telling people that you're doing these things. So if I can personally be the accountability buddy through you and you guys want to send me an email at lisa@happentoyourcareer.com and let me know which of these challenges you're going to take on at what the first step is, I would be so honored and so excited to get to support you, cheer you on, add any other resources or suggest any other things that might help make this faster and easier for you that I possibly can. So I want to offer that up as an opportunity for those of you who are serious about making a change because we would love to be a part of your success story.

Scott Anthony Barlow 1:05:03

You heard it here first. I absolutely love it. lisa@happentoyourcareer.com. Lisa thank you so much for making the time. You are in Hawaii, by the way, we didn't tell that at the beginning but all the birds and everything that you've heard in the background. Yeah. She's just hanging out in Hawaii, you know, normal Tuesday.

Lisa Lewis-Miller 1:05:22

Scott, one thing I actually was thinking about with being in Hawaii is that, has been a part on this journey when I took my work and turned it into something that was location-independent. What I thought was I really have to be apologetic. I'm so sorry. I'm in Hawaii but making actions really challenging and you know, I really wanna take care of you, but I'm actually asleep during those hours. And well, I recently realize is that the more that I hide from the accomplishment of the fact that this is the work that I created, the more that I, as a coach, may not be sending up to my own values and my own integrity as having my clients, you know, shouts who they are from rooftop and own it. So thank you for giving me an opportunity to say that I'm actually really proud of all of the ways in which I transition my business from being based in Washington DC to being something that I could take with me and travels that I could honor my values of spending more time with friends and family who have so graciously scattered themselves across the globe. And getting to take it more advantage of the adventurous side of myself and has it been challenging? Oh, yes. I am sure that there are students in CCB who are, you know, have felt a challenge of not being able to get an immediate reply for me and having it come in 12 hours or 24 instead of in 20 minutes, like man to be able to find ways through to live this life and to live it on my own terms and to treat this almost like my own personal career experiment or could I continue on and be location independent? And could I create a coaching practice where I coach from a different continent every couple months and find ways to help bring the minimizing of career dissatisfaction and the optimizing of career happiness to new people, new markets, new environment is so fun and so exciting for me. So imagine you two probably have examples of ways that you're running this little career experiments and being a scientist in your own life to this day and in this moment. So thanks for giving me a moment where I could step into my own integrity and own that it's been real hard work. I've had to get up really early, really crazy hours at points all throughout this journey, but for me to get to serve people and help people in the way that I want, in a way that allowed me to 100% myself has been the most validating awesome cool thing to get to accomplish and now be able to talk about and help other people get to do too.

Scott Anthony Barlow 1:08:00

Hey, many of the stories that you've heard on the podcast, are from listeners that have decided they wanted to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put a 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us. We'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line. scott@happentoyourcareer.com.

Scott Anthony Barlow 1:09:07

Having a support network is so important to making a successful career change. Because career change is really difficult, right? Okay. There's bad days, there setbacks, and you need people in your life that you can talk to who you know, will help keep you going. Alright, I think we can all say that's a pretty straightforward idea. But what do you do when the people who should be your support network are trying to help you by telling you not to change careers? What do you do when the people you depend on to be your friends and loved ones and support through your life's challenges are holding you back?

Rebecca Maddox 1:09:43

I had to say and look, you're my friend. You're my loved one. I love you dearly. And I want your... and your support means so much to me. I need to make... I need to give this a try. And if it doesn't work out, I'll be okay. Things will be okay. I just need for you to trust in me, in my skills that things will be okay.

Scott Anthony Barlow 1:10:07

That's Rebecca Maddox. She worked in politics in Washington DC before deciding she needed to change. And she eventually became a lawyer with a totally different organizations in California that actually fit what she was looking for out of her career. And as you can hear, not everyone close to her necessarily understood why she needed to make a change. I want you to listen later on in this episode, because Rebecca articulates a pretty great constructive way to talk to your friends, talk to your loved ones about career change, even if they're not being supportive. All that and plenty more next week, right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player, so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week, adios. I'm out.

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How To Identify And Get Your Ideal Role Without Compromising

on this episode

Over the course of our careers, as we grow, evolve, reach different stages in our lives, what once seemed like a dream job may stop feeling that way. And that’s great! Because it’s an opportunity to learn and explore who we are and what we want now, and then go get it. Kristy Wentz worked in PR for 20 years. And she loved it, until she didn’t. When she finally decided to move on, she created her own role that combined her favorite parts of PR… plus traveling and tasting wine. Not bad, right?

WHAT YOU’LL LEARN

  • Why it’s important to assemble the puzzle pieces of what you want to envision your ideal role
  • How to use career experiments to test drive roles and organizations before you commit to a new path
  • Why listing out your accomplishments plays an important role in confidence

Kristy Wenz 00:01

I am officially the chief communications officer with winetraveler.com. And it's sort of a hybrid of roles that kind of involves operations as well as kind of a chief of staff angle, and obviously, the communications piece. So it's really kind of a self created role that I designed with the CEO of the company. And it's been fantastic so far.

Introduction 00:27

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:51

Overtime, you've definitely heard the word clarity come up as it relates to careers, career change, everything in between. And certainly once or twice on this podcast. The interesting thing is that most people think clarity means knowing what you want, and it does in a way. But interestingly enough, clarity comes from the root word, which is the same root word that declare uses. So when you think about clarity, it really is about declaring what you want. In fact declaring what's most important to you. That's what creates the knowing what you want. Now, here's also an interesting thing, you can't get in to your ideal role unless you know what ideal means for you, what's most important for you. And the truth is, most people just don't know what they want or have the courage to declare what is most important. One of my favorites success stories about landing an ideal role comes from Kristy Wenz. See, Kristy travelled around the world for about seven months with her family, thinking that she would be able to have clarity at the end of that. She was visiting wineries, tasting wine and she learned that she loves wineries and wine. However, she still came back without clarity. We got the opportunity to help her answer the question and declare what she really wanted. And once she figured it out, things really opened up for her.

Kristy Wenz 02:19

I get to write, I get to be a manager, I get to jump in with ideas. I have a seat at the table and work with a dynamic group of people that are really amazing. And that was important to me as well. Everything fell into line and I honestly did not think it was possible even six months ago.

Scott Anthony Barlow 02:36

Kristy had a very successful career in PR for about 20 years before she just kind of hit a wall. And she really found out that the work was no longer satisfying to her and she started experiencing emotional problems, even physical problems before she finally realized she had to move on to something that suited her better at that point in her life. Kristy does a great job of articulating her struggle to understand what she wanted. And I want you to listen, because she explains how she figured it out.

Kristy Wenz 03:08

I actually started in-house marketing decades ago, and then eventually led to public relations, and I worked for a small boutique agency. I liked it at the time, it was exciting, it was new, I learned a lot, I made some fantastic connections and ended up staying in that industry for 20 years, and eventually owning my own business in that industry. So it was interesting to have my own company and be able to design that in a way that fit my lifestyle. But it wasn't satisfying enough for me, if that makes sense.

Scott Anthony Barlow 03:37

In what way? I'm curious.

Kristy Wenz 03:38

I eventually kind of learned as much as I could learn, kind of hit a wall there. And there was no way for me to advance anymore. Like I take on new clients and new projects, so it still had diversity. But it was in an industry that, frankly, what is not very exciting to me, there are some things I like about it, but it's kind of been alone and doesn't get very exciting. And it just there was really no upward mobility. It's kind of bluster to me at that point. And the thing that held me to it was the flexibility that I had, I was able to work from home and work with people I wanted to work with in terms of my own company, clients were a different story. But the flexibility is really what kept me going, it was able to work from home, be with my kids while they were young. And that just really made a huge difference in my life. And I wouldn't trade it for the world. I mean, we had some amazing vacations, we had, you know, time at home with the kids. And so it really... been able to kind of keep up with my career and have a role that I was content with, I wouldn't say happy with but I was content with. And then about 2015, I really kind of started to realize, you know, this isn't really what I wanted to do.

Scott Anthony Barlow 04:45

What caused you to realize that?

Kristy Wenz 04:47

I had an opportunity to go in-house with a client a couple days a week. And the first year of that was it's so thrilling and exciting. I was creating a marketing department, they had one but it was really, you know, low production, low morale, they were losing people left and right. And so I got to come in and own something and turn it around and turn it into a successful program. And that was, I loved it. I was you know, out with people in downtown. And that was all very exciting. But again, in that same industry that I was kind of getting tired of. So I knew that I needed something more. And this gave me a little bit of that. And so I kind of wanted to start exploring. And that time we were actually leaving for a sabbatical in Europe. And I knew I was gonna be gone for seven months. So but this would be a great opportunity to kind of really explore things, come back and know what I wanted to do. And present didn't happen. And whenever there was high expectations of I'm going to have that aha moment. And I'm going to come back and know exactly what I'm going to do. And I did.

Scott Anthony Barlow 05:44

Well, let me ask you about that though. Because we encounter a lot of people that want to take a sabbatical and feel that same way going into it. For the ones that do actually go forward, they feel that same way. Like if I just create the time and space, then I'm going to get that aha moment or that clarity or then I'll be able to immediately come back. But almost all of them that we talked to, you know, before and after that have done that, just gone on and done that without anything else and there kind of have the similar type experience. They don't have the clarity or don't have the aha moment, if they're just going over there expecting that to take care of itself. So I'm curious, what your experience was and why you thought that was that you didn't come back with that aha moment?

Kristy Wenz 06:27

It's a good question. I don't know why I didn't come back with it. I mean, the experience is definitely amazing. I wouldn't trade it for the world. That was difficult being in foreign places with small kids. And as a family, the four of us were always together all the time, really didn't have any breaks from each other. So it was a really intense kind of experiment as a family. And I wouldn't trade it for the world. We met amazing people and so many fantastic experiences, learning about different cultures and histories. So we have a lot of amazing things out of it.

Scott Anthony Barlow 06:54

Intense is the right word, by the way. That is, Alyssa and I use the same word when we have traveled with our kids in the past for, you know, a month or six weeks at the time. Yes, it's amazing and also intense.

Kristy Wenz 07:07

Right? Yeah. And there are moments you wouldn't trade for the world. And then others you're like, why are we doing this? Are we insane? It's just... it was nuts. But it's almost like hitting pause on life for a minute. You know, we kind of got to take a break from all of our responsibilities, and schools and activities and things like that. And we really just got to hit pause and be together. So that part was amazing. I expect that I would have more time to kind of dive into my inner workings and figure out exactly what I wanted to do and do some, you know, major thought work and what areas I really wanted to come back and what I like. And I did do some of that. It kind of was able to pull out of myself, things I knew needed to be a part of my career, like I knew I wanted to write, I knew I wanted to communicate with people, I knew I wanted to somehow be involved in food and wine and travel, if I could, because I love how it brings people together. So I knew that that needed to be a part of it, I didn't know what it looks like at all. And so when I came back, and I found myself doing my same things, again, you know, back at my same job that, you know, or same routines, that's when it really kind of hit me that I didn't have that aha moment, I'm still I'm back to where I left, and I don't want to be here. And if that's what it turned ugly, for me. To be honest, it was not in a good space. It was, you know, I had some depression, I had some resentments, and anger. And it all stemmed from the fact that I didn't figure it out. And I'm still here at home ever gonna get out of this place. And so it got ugly for a little bit. And it was a struggle. And it took a while for me to kind of get a hold of myself and say, "Okay, I need to do something about this, that I can do something about this." And I would have starts and stops, and I go get some books and read about things I could do. And then I would start to do some things and get sidetracked and then just be like, oh, it's just a waste of my time. Anyway, I've got too much going on. And, you know, it's easy to distract yourself. So I found myself getting involved in things that weren't fulfilling, but kept me busy. And for the next, I would say, until the spring, really, I have lots of starts and stop. And then I hit the point this spring where I just decided, time's up, I've got to do something. And I'm the only one that can make it happen. When people around me can support me and I can find resources to help me but I need to take that step and stay committed to it. And I did. It's been fantastic since.

Scott Anthony Barlow 09:27

Do you remember if anything, was there one or a series of things that caused you to eventually have that realization that, hey, nobody else in the world is going to do this for me. And I need to do it and stick with it. And what finally happened that caused you to have that? I'm going to call that an aha moment. But maybe it actually wasn't.

Kristy Wenz 09:46

Right. Yeah, it was probably more of a somebody's beating me over the head moment. Before I actually like realized what was happening. I gotten so stressed to the point it has started to affect my physical health, of having back pain and neck pain and all kinds of random pains. So then started worrying that I was sick, into this whole cycle and it was stressed, it was just really stressed. And so it really kind of took a hammer over the head to pick my body to just had to say stop, for me to step back and say, nope, this is... I need to address it, or I'm going to end up sick and miserable. And I really didn't want that. So it was combination of that. And then I was doing some dabbling in some part time work. And that wasn't going where I wanted it to go. And I just had this moment where I was on a trip, I was doing things I like, was traveling, I was working in food and wine, but it's something still wasn't right. And I was on one of the trips, and I almost just started crying as I was walking down the street. And that's completely unlike me. And I thought it's time like everything is just lining up. This isn't working, we need to actually sit down and make a decision. And my husband and I took a weekend away in March, I think it was, and talked about things. And we had been saving up and kind of getting ourselves in line for me to be able to take some time and do some research and really figure this out. And so we decided it was time to do it. And it has so happened. And this was kind of a weird, coincidental thing.

Scott Anthony Barlow 11:11

It always is. It seems like.

Kristy Wenz 11:12

Yeah, exactly. I had reached out to you in 2015. I remember and did initial work on what you want in your career and had since then been signed up to the emails, but I believe they were going into my spam or I hadn't seen them in a long time. And honestly, after that weekend away with my husband, it popped into my inbox again. And it was the bootcamp email that it was the last day to sign up for bootcamp. And I was, "what?" like, there we go and talk to my husband. And he's absolutely, "Do it. Just sign up." And that was it. So there were a lot of things that led into it. But it was that email just showing up that day, right after we had had that conversation that it was just like, Okay, this is time I'm on the right path.

Scott Anthony Barlow 11:51

Well, I think what is amazing about that though, Kristy, is it was not a small series of events that led up to you creating the right time and space for you to be open to owning it in a completely different way than what you had before and looking at it through a different lens than what you had before. And...

Kristy Wenz 12:11

Exactly.

Scott Anthony Barlow 12:12

All honesty, like it looks different for everybody in terms of like the journey to get to that point. But you've done a phenomenal job in getting to that point. And clearly, it was not always easy. And many times it was rough to even get to the point where you were ready to look at things differently.

Kristy Wenz 12:27

Exactly. It's a mind shift. I mean, you really have to be ready to kind of change the way you think about things in a lot of respects. And that's not easy to do. It's definitely not easy to do.

Scott Anthony Barlow 12:38

What do you think was the hardest part for you to have that mind shift? Or what do you think was the element that was the most impactful, but maybe difficult for you in terms of what that mind shift actually looked like for you?

Kristy Wenz 12:54

I think the hardest part was convincing myself that I could do it, that I was smart enough to do it, and that I was capable enough to do it. Because I had been doing the same thing for so long, I had this doubt that I would be taken seriously in a different industry, or kind of, because it really was an industry shift for me. So I was very scared about being taken seriously. And are they just gonna think, you know, I'm just some nut that just wants to do this just because and I have no experience. That was the biggest shift, I think, in my mind that I had to and going through the program, it really helped me to kind of outline all of the accomplishments and all the things that I have done, and look at them in different ways that they don't just, I don't know which step it was, but where you have to list out all the things you've done. And then it wasn't just about stating your responsibility. But as a result of that responsibility, what came from that? What successes did you create? What impact did you have? Once I started to draw all that out, it was really kind of able to see, well, I could apply that to all these other different industries as well. It's not just this industry. And I actually have done a lot of things. And once I started to put it all down, it really kind of helped me to see that I do have value and can bring value to some, to a new company and a new industry that I have ideas and intelligence and thoughts and I can apply it all somewhere else. But I think it was just getting over that fear of doing something different and doing something out of my routine and not something I had normally done or even thought about doing. So getting over that fear was probably the biggest shift I had to make. And I remember going through it, it would... when we had to write you know, what's going to be the thing that derails you through this process? I knew it was going to be fear, at some point that that was going to get me. And it did. There was a probably a good three or four week period where I really just kind of avoided the program altogether. It was like, nope, no, I don't know what's gonna happen and just kind of started to go in that stop mode again, and had a call with my coach. And after I hung up the call, it was like, I just felt that energy and excitement again, I was like, no, I got to keep moving. Like, I just have to keep the momentum going. It's when I slow down, that the fears can start taking over my thoughts, I just have to keep going. And I did. And it was shortly after that, that everything else manifested and the job offer and all that stuff. And it all came together very quickly after that. But again, those starts and stops and the fear can just really start to get into the thoughts and into the mindset when you're not moving forward. When you're slowed down, it's easy for that to kind of take over and fill you with the self doubt again.

Scott Anthony Barlow 15:22

What you just said, I don't know if people as they hear that will realize how meaningful and impactful that actually is. And I just want to take a moment and repeat it because that's one of the things as we delve into the science behind this stuff that causes people to propel themselves forward and actually do things that they previously thought were impossible. And one of the things that you just said was, it was the continuously moving forward and rolling forward that allowed you to move past the fear. And we talk a lot behind the scenes on our team about, how do we help people build momentum? And how do we get rid of all the things that stop them from building that momentum, because momentum is the surest way to allow you to move past fear. But it's also when it stops, the surest way to allow those fears to creep back in. And it sounds so simple, but and certainly there's more to it than just that. But it's one big element that we've seen as people feel like they're moving forward and are actually taking steps forward, even though they're small and creating that momentum, then all of a sudden, yeah, well, not all of a sudden, but it gets you there.

Kristy Wenz 16:29

Right. Yeah, and one way or there may not be a straight road, but it's certainly going to move you. When I read something somewhere at some point in all my research and it was something about, it can't catch the wind until you hoist the sail. And that just stuck with me like I've got to have my sail up so that I can touch it. And I have to, no matter how small the step, I have to keep doing things every day, whether it's just updating my LinkedIn or contacting somebody that I worked with a long time ago that I can reach out to and connect with, again, just all those little steps, just even if it was just one thing a day to be able to kind of, you know, just putting one foot in front of the other and keep moving. And there are days that was hard. There were days you know, you were faced with rejection, and it made me want to go backwards. Like somebody would say, No, I don't want to talk to you about that. And you know, we can't take personally but it's hard not to. And so those types of things are in there too. So it's hard you need to say "Okay, no, but this other one works. And so I'm just going to keep moving." And but it's not a straight line and it's not easy. And you do face those rejections and those moments that don't make you feel good, but I was a big believer in celebrating every little small victory, no matter how small, even if it was just calling someone I was scared to call like, that was a celebration because I picked up the phone and I did it. So I made sure to kind of reward myself along the way for the little steps too, because it made a difference and kind of reinforce the positive things that I was doing.

Scott Anthony Barlow 17:57

What did you do to reward yourself? Give me a couple examples of what you would do big or small to reward yourself. Because I think that's important. A lot of people don't think about that being a vital part of the process.

Kristy Wenz 18:08

Oh, exactly. Typically, it would involve opening a good bottle of wine, usually the ones that we've reserved for special occasions and be like, this is a special occasion, I'm going to do it. Going for a massage, going into a spa, just little things I could do that way. Even just getting outside for a walk in the middle of the day just to you know, if it was sunny outside and just go be in the sun. And, but anything or in things that I would enjoy that would make me happy that I normally wouldn't take the time to do because I'd be so obsessed on trying to find what I wanted to do or getting lost in it and just kind of taking a few moments to, you know, allow myself to do something I really like and enjoy the moment. So it's combination of a lot of different things. But I would say the most common was digging into our wine cellar from our trip to Europe and all the bottles that we had saved. And that was a lot of fun to kind of go through along the way as well.

Scott Anthony Barlow 18:55

I am a fan of that type of celebration. Sounds like you and I celebrate similarly.

Kristy Wenz 19:01

Yes, yep. And I think my husband enjoyed it. He was along for the ride. So he wasn't complaining about opening those bottles.

Scott Anthony Barlow 19:08

Like, "Another bottle? Well, okay."

Kristy Wenz 19:11

Yes. Every success, definitely worth it.

Scott Anthony Barlow 19:14

Oh, that's fantastic. So I'm curious, you know, through this entire journey, I would love to talk to you about, you came back from your sabbatical knowing a few of the elements that you wanted to carry forward with you into your next role. And I think it's important distinction here. Because just like you said earlier, like you stayed a long period of time, because you didn't want to give up that flexibility. But when we work with people, we think about it for a different mindset. We're thinking about it as how do we carry forward the things that we want to keep with us like that flexibility? And then how we bring into it, those other things that were missing in one way or another after we identified with them. So you came back, identifying a couple of those pieces, and then did some great work to identify the other pieces that you need too. But then once you had identified that, what did you do in order to begin to experiment with where you could create this type of career or where you would belong?

Kristy Wenz 20:09

Good question. I kind of went down a couple different paths. At the time, I was writing a monthly article for one traveler. And so I was already kind of connected with them. And I knew that they were had a lot of things in the works, a lot of plans, and the more I would talk to them, the more I would kind of give feedback and engage with the CEO, and we'd have a lot of great conversations. So that door was already open. However, I really... I did not envision anything happening there. Other than I was just contributing articles, which I enjoyed doing.

Scott Anthony Barlow 20:40

It always sounds obvious in hindsight.

Kristy Wenz 20:42

Right. Yeah, exactly. And I didn't even know if they would have any available positions. Because it is a startup, it is the very beginning stages being kind of the company that it is. And I wasn't even sure what opportunities were there if there were any. And if I would even be considered for that. That one started more is a kind of a subconscious Goldilocks experiment, I guess. I think it's the Goldilocks ones.

Scott Anthony Barlow 21:03

Yeah, and for a little bit of context, for people who may not know what that is, you can go back and listen to our designing experiments episode on the podcast. But within career change bootcamp, one of the things that we do is we help people validate the road that they're going down. And the Goldilocks is being able to talk to a variety of different people in organizations and like this chair is too big, this corner office is too small, that sort of type of thing. And being able to find what is the right fit by getting continuous feedback and building relationships.

Kristy Wenz 21:33

Exactly. Yeah. And so I started doing some of that with him. And then I also started doing it with some of my clients, my existing clients and talking with them about different roles in their organizations, and talking with people that are in communications for, in the industry I was currently in, and just really kind of feeling people out and getting a sense of what's out there. I also connected with some people that really have been mentors over my career, and kind of like cheerleaders and talk with them about, what are some ideas you have that maybe I haven't thought of? Because there's just things out there that you don't even know exist, or they're maybe already been in your consciousness. So how can you think about them if you don't know. And so in talking to other people that you know, they would give me ideas that I could consider and from that, I started to pull out the ones that would get excited about or the pieces of each of these roles that I found rewarding or that I knew I would enjoy. And then a picture started to kind of take shape for the first time in my life of exactly what I wanted to do. And I always told my kids, I don't know what I want to be when I grow up, you know, I still don't know. But going through this, I really was able to kind of create that vision of who I wanted to be and what I wanted to do. And when I would think about it, the excitement I would feel, and it was just tangible. And so I knew if I was on the right path, and a lot of it had to do with just kind of testing the waters and talking to lots of different people, and kind of just working through this whole process of exactly, down to the minutiae of, you know, do I want to commute? Do I want... how many hours a week do I want in the office? Is it important that I have... that I manage people? Or how am I going to work? And that was actually one of the biggest concerns for me is, can I work for someone being, as I've had my own company for such a long time?

Scott Anthony Barlow 23:14

Yes. Are you employable anymore?

Kristy Wenz 23:16

Right, exactly. Like, am I going to be able to be an employee? Or, you know, how is that going to be to have that kind of relationship again? So that was interesting, kind of testing all of that out. And it just really it was a matter of going in and just like you said, Is this chair too big? Is this chair too... like, what the fit for me? And I was able to really kind of define everything after that process.

Scott Anthony Barlow 23:36

What was one of those conversations that stood out in your mind that you had along the way through the social Goldilocks type experimentation that was particularly helpful? And I'm gonna ask you, what made it so helpful?

Kristy Wenz 23:48

Oh, that's a good question. It's about my conversations. I think, probably the one that had the most impact on me with one mentor, in particular. And she was former clients, and the one that I had actually gone and worked in-house for a few days a week. And she had been my superior in that role. And I just really respect her, I mean, her whole career path, she has really created for herself and continually created positions for herself to get her where she is. And she's huge champion of supporting people along the way. She won't, you know, you don't like your job, she wants to help you find something that you will like. So she really always had a positive kind of inspirational effect on me. And we went to lunch one day, and I told her I had started this process, and I had no idea where it was going to go and what it was going to look like. And she just really reinforced for me, she's like, "Well, here's all the things I think you're good at. And which one do you like?" And so we really kind of talked about that. And she just started naming all these different roles and companies and like, have you thought about this? Or how about that. And so she really kind of opened my eyes to more possibilities that I hadn't even dreamed of, like, I've never thought about that. And you know, she, why don't you talk to this person? And so she really kind of opened the door for me to see that there's a lot out there that I hadn't even given thought, and just what those possibilities looked like, and she kind of pushed the momentum angle too. She was like, you know, "what's your timing?" And I said, "I don't know", you know, we've kind of set aside a year for me to explore. And she just looked me straight in the eyes. And she said, "You do not take a year." She's like, "You don't wait that long." She's like, "Keep going." She's like, "You need to do this now." I'm like, "Okay. I'll do it, I'll listen to you." And she was just, she said, "Don't wait. Trust me, just don't wait. You've got the momentum, go." Okay.

Scott Anthony Barlow 25:34

There's that momentum again.

Kristy Wenz 25:36

Exactly. And I left, so energized after that lunch. So I think that was probably a, you know, one of the most inspiring conversations that I had just that, don't wait, and here's all the things you can look at, and the world's your oyster, just go, you know, there's a lot of opportunities out there. And she was. She was a cheerleader through the entire process. And if I get stuck, I'd send her and she was very open about that, too. You know, if you get stuck, shoot me a note, and I'll push you, you know, she's like, whatever you need, I'm here. And so that really helped. And it just kind of that validation too, that what I was doing was that I wasn't crazy that I get stuck, that everybody gets stuck, you need people in your corner to cheer you on, it was a great conversation.

Scott Anthony Barlow 26:13

That's amazing. It becomes evident as to why that was such a helpful conversation too, in terms of the exposure, as well as all the challenges. And then on top of that, being able to understand, you know, some of those different places that you could be a fit, because that's one of the things that you said you struggled with earlier is trying to see, what you do or what you have done and some of the things that you're great at and have experience in, can translate into other areas. And we get so many people coming to us and asking for that exact same thing. But what people don't realize is that so much more of it, nearly every one of us realize this is actually translatable.

Kristy Wenz 26:53

Right? Yeah, exactly. And that actually just reminded me one of the other big things that really kind of helped propel me forward, was the... at one point we had to go and ask people in our life, colleagues and family and friends and people that have managed us, that we've managed and different people to give five characteristics of, what they think our strengths are, which is a difficult thing to do you know, to call and ask people these questions and kind of embarrassing and you feel a little kind of like, oh, I just want them to say nice things about me. And one of those things like nope, just gonna do it. Just going to ask and see what happens. And then collecting the list of the responses and looking at it was really interesting and eye opening. The amount of crossover and it was from people in all areas of my life from people that I work for, people that worked for me, you know, my family, people that I just acquaintances or have done projects for, volunteer work, the similarities that came out and all of their responses really, were eye opening and things I hadn't thought of like things I didn't think about myself like, "oh, really?" like, "Huh. Okay. That's an interesting" you know, like everybody talks about how approachable I am, that's came across in every single response. I just thought that was, you know, there are things I wouldn't have thought on my own, you know, because it's hard to think about your positive, I know I'm a hard worker, I know I am on time, and I get jobs, you know, you can think those things. But coming up with going beyond that, it's hard sometimes to think that way about yourself. So it's really interesting to see the responses. And that helps you guide to where, "Hey, where are my strengths, so my passion is going to collide?" And so just a really interesting kind of path to go down and see, and it was a great way to kind of look back and, you know, when I would get stuck to go back and look at that, like, okay, these are, you know, that's right. These are people in my life, think these awesome things, I can do this. And so it was really encouraging part of the process, I think, as hard as it was to ask for those things. It was a really great part of the process.

Scott Anthony Barlow 28:51

Well, when you do other things that most people are unwilling to do you get results that other people aren't going to get. So, that's some good evidence of that. And that's actually, you know, speaking of the momentum we mentioned several times earlier, that's one of the reasons why we, with all of our students in any capacity, we build that in a lot of times into the beginning portion of the process, because it creates some of those initial "whens" and a different lens to look at things through. Early on, which then does help carry you as you're getting into some of the latter stages. So I'm so glad that you experienced that as well. But here's the question that I have for you, since you went through such a range here, of going from, hey, I'm in the mind space, where I'm not sure if I'm ever gonna find this flexibility again. So I don't think I can do anything different all the way to completely flipping it. And I'm going to decide what I actually want in my life. And then I'm going to go and get it, which is the polar opposite end of that.

Kristy Wenz 29:51

For sure.

Scott Anthony Barlow 29:51

What advice would you give to other people that are maybe closer to that fear type space, where they're like, I'm not sure if like, I've got a great, not what I want, necessarily, but it's good thing going for myself? What advice would you give them to move past that? So that they can experience what you've experienced with being able to decide what you're going to do and go and get it.

Kristy Wenz 30:14

Good question, I'd say to, again, celebrate those small step. And because every door is an opportunity, every exchange is an opportunity. I look at it this and I still think about it, too, you know, there's a chance that this, the role I'm in now could end up not working. And that was kind of scary, too. But it's the process works. So I know, I can do it again. And I don't want to think of anything is the end, you know, it's always a journey, it's always a process. And if this isn't the end, that's okay. It's still it's an experience on my journey that's going to change me and shaped me, and open new doors that I didn't even think were possible. So I think just really understanding that, you know, there's things out there that you don't even know, were possible until you start to take those steps. Because I seriously could not have envisioned this six months ago, you know, we had no exercise of, you know, create your perfect day. And I couldn't have envisioned this. I mean, I had ideas, but you know, there's no way I could have made this up at that time in my head. But each small step just really introduced me to another person that introduced me to another person or, you know, gave me an experience where I was able to say, oh, wow, I really enjoyed that, or, like doing this. So that's interesting, and just kind of pulling, learning something from every experience, every encounter, every exchange, and looking at it, and just seeing what works and what fits. And kind of I guess, being a curious learner along the way, it was really helpful to remember that this is a journey, and it's not an end. Our lives just keep moving forward, every you know, I look back and I look at all the things that I've done, I couldn't have imagined any of them really. And so it's just remembering that it's not a road to an end, it's just all part of the journey, I think is helpful. And I would say just ask, just do it. That was so counterintuitive to my own thinking.

Scott Anthony Barlow 32:05

In what way?

Kristy Wenz 32:06

I never would have just asked, you know, I can't ask for what I want. Why would I do that? If it's not available to me, why would I ask for something that's not available? And my coach just said, you know, "Just ask. Why not just ask? What are you going to do if you don't ask?" And that kind of hit me. Like, if I don't ask, it's not gonna go anywhere. And if I do ask and it doesn't go anywhere, it's still the same spot. So it's not going to hurt. And it was a very big change for me to just ask. And it's been incredible. I mean, I did just ask, and it works. And there are times I asked, and I get a, you know, counter response. But it's a response that you can engage with them and start the conversation. So it's never a bad thing to just ask, hearing 'no' isn't an awful end of the road thing. It's an opportunity for conversation, a chance to ask questions, you know, and a chance to turn it in different direction, whatever it may be. I think just ask, and don't be afraid to ask. It's scary. It's terrifying, because nobody likes rejection. But just be able to say it out loud and ask for what you want and not be afraid. I think, you know, once you do it a couple times, it gets a lot easier. But it's something everybody I think, if you just do it, just ask, and I think it'll, it opens just so many different doors.

Scott Anthony Barlow 33:21

That's amazing. We have definitely found that when you ask for what you want there are a surprising amount of times that you're more likely to get what you want.

Kristy Wenz 33:29

Yeah. It's funny how that works.

Scott Anthony Barlow 33:32

It is so funny how that works. I love those simple types of logic though, because those allow me to be able to move forward and do things like this. And you've done a phenomenal job here. And one of the things I hear all the time that I just want to commend you on, because you didn't allow yourself to stay in that space, I hear people say, I'm not the type of person that asked for what I want. And you have, through this process, been able to become the type of person that asks for what you want and there's so much buried in that, that we're not going to be able to even get to or even touch here, in terms of what that journey actually looks like. And I know it's not easy. And I'm just so proud of you that you've gone through it and done such an amazing job, really great work.

Kristy Wenz 34:12

Well, thank you, I do have to credit the program, too. I mean, the way you guys have it laid out, it makes it... I don't want to say easy, because it's not easy, but it makes it easier to move through the process. Because the steps are laid out in such a way that it's clear and it really covers a lot of different basis. And so it just it makes it easier, just that extra support to help you move through the process. And it's awesome program.

Scott Anthony Barlow 34:35

Well, thank you very much. And thank you so much for taking the time and coming on and sharing your story. I know that so many people are going to listen to this and pick up different pieces that they haven't thought about before. So I appreciate you taking the torch and carrying it and helping people be able to do things differently than what they knew were possible. That is amazing. I really appreciate it.

Kristy Wenz 34:56

Absolutely no problem. And always happy to... if people want to reach out to me, I'm on LinkedIn, I'm happy to share advice or you know, give encouragement. There are a lot of people in my life that pushed me along the way and opened doors and paid it forward. And I'm happy to do the same. I think it's the community that we're in, high achieving job changers. It's an awesome community. And if we can help each other, I'm all for that. So open to doing that.

Scott Anthony Barlow 35:21

Absolutely amazing. And we'll link up your LinkedIn into the blog post that goes along with this episode so that you can find it on Happen To Your Career, too. And I want to just say thanks again, so much. Very, very much appreciate it. And you've done phenomenal work.

Kristy Wenz 35:37

Awesome. Well, thank you too. I appreciate it. It's been a blast.

Scott Anthony Barlow 35:40

If this is not your first episode of the Happen to Your Career podcast, you've probably heard somebody on here that their first step to work that they absolutely love that fits their strengths, and they're excited about, was going through our free eight day mini course, to figure out what fits you. And we've had now well over 30,000 people have that as their beginning step to identifying what they want in their lives. And you can do the exact same thing. And if you're interested in that, it has some really amazing questions to get you started in becoming clear on what you want and what you need in your career. And it's a great way to kick it off and determine what is most important for you, moving forward, You can learn what you're great at so you can stop wasting time in your job and start working in your career. Even identify some of the internal blockages that are keeping you from fulfilling work, and wealth and career success. And begin narrowing down what you should be doing for work that's fulfilling to you, all you have to do is go to figureitout.co that's figureitout.co and get started today, enter your email and voila, will send you the very first lesson, head on over there, figureitout.co or you can text happen to 44222. That's happen to 44222.

Scott Anthony Barlow 37:18

Career change involves a certain amount of risk, you're moving to a new role, maybe a new industry, very likely to a new company. How do you know you'll like it before you've tried it? It's a big gamble. So at HTYC, we advise all of our clients to do what we call, 'career experiments' to test drive. These are creative ways of trying out a role or industry, or an opportunity in a limited way before you jump into a full time position, or even a part time position that's on a more permanent basis.

Lisa Lewis-Miller 37:50

When you're thinking about making a career transition in terms of this kind of binary operating system of right versus wrong, what you're doing is you're creating not only a huge amount of pressure on yourself, but you're also making it such that, the way that you're thinking about and judging the opportunities in front of you is very black or white, yes or no. Whereas, I think what we come to see, especially in people who successfully and happily make transitions is that there's a lot of gray area in the middle, and that it doesn't have to be an extreme one way or another.

Scott Anthony Barlow 38:22

That's Lisa Lewis, she was one of our career coaches at HTYC. She's helped many people change careers and has helped a lot of people design career experiment, she even helped us come up with a few of the names that we now use to represent the most common types of experiments. So she's a great person to chat with. Take a listen, because we're going to cover how to set them up, how to tailor career experiments to your strengths, how to use them to your advantage, and even the six most common types of career experiments that we see over and over again. Next week, right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player, so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week, adios. I'm out.

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Overcoming Your Fear Of Others’ Expectations and Finding A Career That Fits

on this episode

Jenny was a research scientist who loved science but hated her job. She was afraid of disappointing others and giving up on all the hard work she’d done to advance in her career, which held her back from finding her ideal role.

She wanted to love her job, but she didn’t. She hated it. The realization broke Jenny’s heart and frightened her. She had changed careers before, from teaching to research science, but she didn’t want to change again.

It took Jenny three years to work through these fears and anxieties, but she did it and landed her ideal role. Check out this week’s episode to hear how she did it, and what she’s up to now!

What You’ll Learn

  • Learn how to overcome fear of disappointing others to pursue a role that fits you.
  • Discover how your strengths from your previous role create the platform to launch you into your next role.
  • Learn that moving into a new industry does not mean starting your career over.

Success Stories

"When I started I was afraid of making the wrong decision! My career was incredibly important to me and I didn't want to screw it up or waste time making a move I wouldn't enjoy! Scott helped me learn what my strengths are and what is most important to me… but more important than that I learned about what I can't stop doing that I have to have in my work to make me happy"

Rhushi Bhadkamkar, Senior Consultant, United States/Canada

I convinced myself for many years, that I was very lucky to have that job, and I would be crazy to leave it. I convinced myself that the team needed me even though I was miserable. And ultimately, it took me getting physically sick to realize I needed to leave! One of the biggest things that I learned out of the signature coaching was on designing my life. And this is another thing that I had really never, it had, I don't know, if it had never occurred to me. I just never believed it was possible until now.

Michael Fagone, Mortgage Loan Officer and Finance Executive, United States/Canada

All the stars aligned and I ended up finding the right thing at the right place at the right time, and it was you guys! Everything that you said was speaking to me and the things that you had done in the job that you had transitioned out of and into. Also how finding work that you love is your passion for people! Honestly, it was you Scott, I mean, the way that you talked about it, how passionate you were, I was like, there's no way he's gonna put out a faulty product. So I'm gonna try it, you know… I recommend you to all my friends, you know, even if they don't realize that they're looking for a new job, I'm like this is the first step, let's do this! Even if you maybe don't move out of this career. This is going to help!

Maggie Romanovich, Director of Learning and Development, United States/Canada

Jenny 00:00

I’ll be transitioning into a role helping develop a science and sustainability program at a University near where I live.

Introduction 00:15

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:39

One of the largest obstacles to career change, most people don't ever guess. What is it? Well, it's our fear of letting others down, our family, our colleagues, the people who helped us get where we are, even if where we are, is making us unhappy. We don't want to disappoint people or threaten our family's financial situation by changing careers.

Jenny 01:02

It's been on my New Year's wish list, I think, for about three years to find a new job. But it has taken a while.

Scott Anthony Barlow 01:12

That's Jenny. She was a research scientist from a family of academics and scientists. She had a PhD and a very prestigious research science job. Well, turns out science, she loved. Her job, hmm, not so much. But she was terrified to leave for a lot of reasons. Jenny does a great job of articulating the fear that many career changers share about disappointing others, whether it be their team's, families, other people that maybe they've ever never met in some cases. Later on in the podcast, she talks about how she overcame these doubts, and went after a role that fits her. Take a listen as she describes what led up to that change.

Jenny 01:55

Well, I had a pretty typical past as a scientist with a few added extras on the side. I did a... and I’d love to talk more about the extras because I think it is significant but my, sort of basic biography as I did an undergraduate degree in Biology, then I took a few years and I actually taught a preschool Science program, but then went to graduate school for more Science, again, Biology, Ecology, Conservation. And I got a PhD in that field and did a lot of outdoor research on mountain forest ecosystems and fire with many of the aspects of those topics and the process of research I really love. After finishing my PhD, I worked both in the education realm for a while and as a field biologist. I had a series of part-time jobs teaching college Biology which, those were some great adventures and learning experiences. But I did always know... or I realized about half way through graduate school that I didn’t want the traditional career of an academic professor. My dad actually, is an academic professor and my grandfather was, and several family members. So I’d seen lots of examples of that career path and I had been intrigued and thinking, it’s sort of, in my genes and in my environment, but the more I learned and experienced from the inside, as a grad student, the more I thought, I'm not sure this would be the perfect fit for me.

Scott Anthony Barlow 03:45

What caused you to think that? What are some of the elements or some of the events that, you realized, "hey, this isn’t for me for these reasons."?

Jenny 03:58

I think it's an incredibly challenging and rewarding profession but it's sort of 24/7. I had seen this with my dad. He was doing his own research and writing, he was advising graduate students, he was teaching undergrads and our whole family life was filled with overflow and participation in his academic life. One of the thing my dad studied is Charles Darwin. And my sisters and I grew up just actually thinking of Charles Darwin as a really bad guy, who sort of, took my dad away from the family a lot. And we sort of visualized him as a, sort of, cartoon character villain.

Scott Anthony Barlow 04:46

So he's totally the villain.

Jenny 04:55

In college I started realizing that actually he was the opposite of a villain, he's a... many scientists hero. I secretly took my own classes in evolutionary biology and history and philosophy of science and realized that Darwin is not a villain. That, any academic study can really take over someone's life and career. And so...

Scott Anthony Barlow 05:19

So he played the villain in your early movie.

Jenny 05:22

He was the reason dad could not, sometimes come to sports days or picnics, things like that. Some of the graduate students became, sort of, there were this, sort of, cast of characters, some of them were really funny and friendly and role models for us, but it was certainly a big deal to be a professor. When I was studying with my own advisor in the different field of biology, I realized he was working around the clock. His family sometimes would come out to the research sites with us and joke that, that was how they got to see him. A lot of people juggle everything very successfully including my dad and my advisor but I felt like I wasn’t sure I had the energy or the commitment to a particular research field with the degree of passion that, at least, these two had. I’m, sort of, a generalist, I'm interested in lots of things but I didn’t want to single mindedly pursue one research track. And I also found teaching to be really demanding. I felt this very strong sense of obligation to all the students in the classes that I taught. So I would... even as a graduate student, researcher, and teaching assistant I had a lot of challenges, sort of, prioritizing when do I grade papers and meet with students who are struggling versus when do I pursue my own research and write proposals and papers. And so, my conclusion after, sort of, testing it out as a graduate student was, I’m not sure I could do this full-time as a professor for the rest of my career.

Scott Anthony Barlow 07:09

I see. So this really didn’t line up with your lifestyle, at all. It sounds... oop, your lifestyle that you desire at all that... from the very beginning, and you had multiple examples of this over and over again. So I’m super curious then, what took place after that? After you tested that out and realized, "Not for me." Really great for some people that are very very much more into it but, as you said, you're much more of a generalist. And if I recall, you identify as what Emilie Wapnick back in episode 173 calls a multipotentialite, is that right?

Jenny 07:49

Yes. The problem also with my science studies was that I just could not help adding other topics and roles on the side. In the grand scheme of things, I think that type of approach is valuable to cover many disciplines or have a broader scope, but I think in the world of science, it's more typical to be a specialist and it's seen as more focused and more productive and contributes more to the individual field. My advisor was often questioning me, "why are you working on the campus writing center with all these English majors?" And I find...

Scott Anthony Barlow 08:38

What's your problem?

Jenny 08:39

And yeah, intriguing and enlightening. Why do you have so many side jobs? I think it's detracting from your forward progress. I’d say, well, it's sort of keeping me engaged and I love interacting across the whole campus and... so, we had a little back and forth. But I think, to answer your question, my next step was to say to myself, "alright. I’m going to try and find a more pure research job or pure teaching job and sort of see how those feel when I can separate the components of research and education." That worked out and I learned a lot through those comparisons. I learned that I didn’t love teaching a lot of content, a lot of information, again, maybe because my generalist type of approach, I love teaching classes and the process of science, and I still do. Encouraging kids, or students of all ages to sort of come up with their own questions and hypotheses and investigations. I had several college teaching jobs that did this and those were really rewarding because I could see the spark of excitement and discovery in the students and how energized they were to figure out, "I can do science. I do, do science everyday. Now I'm gonna learn to do it systematically and it'll let me find out new things and solve problems."

Scott Anthony Barlow 10:16

I’m curious, what do you think was the difference for you after all of this and making the transition and having lots of these experiments along the way? What do you think was the difference for you in terms of teaching, focus on process versus teaching focus on specific information and what caused you to resonant so much with that? Because I’m guessing part of the reason that they would light up was because your involvement with that as well.

Jenny 10:17

I think I really do love, and I’ve learned this through listening to a lot of the HTYC podcast and other things. I do love guiding and mentoring, facilitating. That is always part of good teaching, I think, but definitely in science's course too, there is this emphasis on transferring information and facts. I feel like that involves a lot of memorizing and different skills than sort of the process skills. I’m not sure why, maybe I just don’t have as strong memory as some people do. But when I teaching those classes I would sort of barely memorize all the different types of plant tissue or something, myself. I'd memorize them like, right before I got to teach the students and then I try to get the students to remember them using the same techniques that I had just learned. And I was sort of, I know it's really important to absorb the basic facts and information in any field but sometimes I would feel like we were overloading the facts and the memorizing and I would prefer the emphasis on the process of investigation and discovery and sort of went toward that side of the spectrum.

Scott Anthony Barlow 12:20

That is so interesting. That even when you were teaching those types of information like, all the time on the podcast, we talk about, what you can’t stop doing and what shows up everywhere. And even when you are doing those information type classes, you are still, "Hey, here's how I taught myself to remember this. Here's still the process." That is interesting.

Jenny 12:41

Yeah, I mean, I did... one of my most stressful experiences was teaching plant biology. I ended up trying to have the students do all these experiments like, let’s learn what plants need by growing a bunch of plants under different conditions rather than just telling them, "Here are the 39 things, nutrients and conditions, that plants need." We did all these experiments and now I’m thinking about it, a lot of this maybe goes back to this really fun interlude that I had in college, and after college when I was a preschool teacher and I realized that kids just want to investigate everything all the time. As we both know, we have little kids and they're just the world's best investigators and scientists and engineers. So that's how I had operated in preschool and that was encouraged in pre-school. It was a philosophy that I learned at that time called "Emergent Curriculum", it was about letting the kids sort of drive the agenda and learning process rather than having them put together sort of prepackaged arts and crafts activities led by the teacher. I hadn’t realized that but this has been kind of a theme through a lot of my work. Maybe I was lucky to have that formative job experience early on. And I really... it really clicked with me and I clicked with it. And I feel like there's the most genuine learning when the learner is sort of driving the pace and the process of the learning and it's not necessarily all about memorizing the facts.

Scott Anthony Barlow 14:32

That is super interesting and I wanna actually come back to that and touch on that a little bit later too, because I’m curious, how much that helped you in this actual career change too. But before we get into that and before we dive into that part, I’m really interested in how you began to feel after you got into your most recent type of research and what was it there that caused you to start to think, "Hey, maybe I should be actively pursuing something else."

Jenny 15:07

Yeah, it's definitely connected to this theme and I thought about this a lot. I think I went into science and research for two reasons. One is I genuinely love this process of investigation and discovery and I really love the process of problem solving with science, both just in the simple cases of kids figuring out answers to their own questions or in my field, it's been tackling the problems of sustainable resource management like forest management, water management, wildlife management. Using science to help the resource managers identify the most effective strategies and least effective strategies. So I was, was and still am really enthusiastic about that part. I think the second reason why I stayed in Science and research was sort of to live up to the expectations of everybody who had guided me along the way and helped me pursue this track.

Scott Anthony Barlow 16:17

What's an example of that?

Jenny 16:19

I didn’t want to let down my family, which is full of scientists and academics, my advisor, my professors, my peers, other women in science, particularly, I felt like I needed to sort of, yeah, live up to the expectations, sort of, fulfill the investment that I and they have made in this research track. But what began to shift for me was that, first I realized that when I was working with manager, partners with problems to solve, it wasn't sort of purely this scientific data that they needed in doing their job. It was also connections with scientists, relationships with scientist, input from scientist that was more than just numbers. The whole situation was much more complicated than it seems from the outside, you know, I had sort of... before I took the job that I have now with a federal research agency, I had thought, oh there are these problems in the world of environmental resource management. And scientists will come to the table with the managers then will go off and design experiments to help address the problems and then, a couple years later, we'll bring the results back to that same table and hand them over and then we'll go away again. The managers will be able to take the results and implement them and everything will get better and the problems will be solved.

Scott Anthony Barlow 18:00

Whoa, it doesn’t work like that? You are killing my utopian bubble.

Jenny 18:08

It's still worth striving for that sort of effective, clean model of how the world works but I feel that I was naive looking back to think it would be that simple. The good news is that even though it's complicated and even though the relationships and the people dynamics and the politics are really highly involved, that's sort of part of the, I guess, positive side in one sense. I think... and I’ve seen that by developing the strong relationships, the scientists and managers can solve or address even very tricky problems by working together. However, the huge insight for me was that, in my science role, at my home agency, I was definitely not rewarded in the metrics of contributing to complex problem solving efforts. I’m rewarded for the number of scientific papers I publish in scientific journals on scientific results. And so, the more I got involved in the people side of the equation and the relationships and collaboration, the less time I was investing in completing and writing up and publishing results. And of course, the more complex the problem, the harder it is to get clean publishable scientific papers out of it. I was kind of getting.... against the checklist of performance that I'm evaluated by, I was not doing the things that were expected from my position and I was finding meaning in what I was doing but I was also wishing that I could have a role in which part of the purpose or point was to invest in the relationships and collaborations and it wasn’t seen as a distraction or delay.

Scott Anthony Barlow 20:22

So you're doing all these things that you are starting to get meaning out of and feel good about and you're getting small snippets of those as you realize, "Hey. I actually really enjoy these pieces of it." You also had the same sinking realization that sounds like that, the organization you are with doesn’t value those pieces. Now, even removing right or wrong, I mean every organization values different things and different elements, and it sounds like that didn't line up very clearly, and became painfully clear, with where you were at. What prompted you to do something about that? What took place? Do you decide, "Hey, I actually need to... I need to act on this."

Jenny 21:15

Well, there was kind of this dawning realization that every year during the annual performance review discussions, I was being questioned rightfully about the time that I was spending in meetings and collaborative workshops and the investment that I was making and the people side of the scientific problem. That was a little awkward. But I think that as kind of silly or different, as it sounds, I had a more personal epiphany related to a book that somebody else mentioned on the podcast recently. Totally different. It was this, decluttering your life type of book by Marie Kondo called “The Life Changing Magic of Tidying Up.” I read this book and it's very... it's quite practical, and it's really insightful and philosophical in many ways. And I think I probably read it a few years ago, I think right after the holidays and with our young kids, our house was just full of toys and stuff and I was thinking, it's time to get organized, it's the New Year. But this author's approach is to guide people more broadly to really question everything in their life including, spouses, careers, any element and ask, what about these different elements is meaningful to me and what isn’t. And to try and focus on keeping the things that are meaningful and bring you joy and satisfaction and sort of let go, thankfully let go of the things that don’t fit or bring you meaning. And so this could be everything from the outgrown barbie dolls lying on our floor in our playroom to sort of bigger things. But the thing that really that struck me was that, when I looked at all the books in our house, in particular mine, I had this insight that if I was in charge, I would gratefully say goodbye to a lot of the science books that people have given me over the years. I’ve always accepted the books and been appreciative but I never felt compelled to read any of the science books. And I almost feel strange about admitting this. But my husband would read them, friends would read them, my dad would read them. And I just was never compelled to read them on the weekends and evenings because I did science 40+ hours a week. I always felt like, that must... so I had this feeling, I don’t think I’m a proper scientist. What is wrong with me that I would want to give my science books away? And that really started me questioning the big picture of my future career.

Scott Anthony Barlow 24:33

Hold on. One thing you said though, I think is very much a human tendency and I think it is something that almost of us, maybe not all of us, but a lot of us experience where we go through something like that and then we start to question, what is wrong with me? It’s nothing wrong with you, in your particular situation, then there's nothing wrong with the next person so much. But that is so interesting that, we as smart, capable human beings will... we will question what, well, I must be broken. And it's truly not the case and definitely wasn't in your situation too. So I just wanted to acknowledge that because I know that you haven’t stayed there. What happened next after the realization and you realized, "Hey. There's all these books that are sitting on my shelf. I don’t want these" and you started to feel, sounds like, awkward at a minimum about that and questioned even yourself. What was next?

Jenny 25:36

Well, a lot of... sort of, self questioning, I guess, and worrying and wondering what to do. I mean, around the same time, I had started volunteering at my kids school to lead science activities and I was finding that really really fun and rewarding. And it was taking me back to the days of working at the pre-school with these amazing little science investigators. I was starting to think I love this process of sharing science, fostering science even though I’m not, maybe, a specialist and a die-hard 24/7 science... or sort of more classic scientist, myself. Maybe I should look at roles that where I could go back to teaching or facilitating science in some way, not just with kids but with non-scientists or people who'd like to learn more about science or get a little flavor of science, I think... I was really think I’m good at, sort of, bridging the gap not assuming that everybody wants or needs to understand science or love it. But I think I started looking more closely at institutions and agencies and organizations that are sort of in between the worlds of science and education in real life. A couple of jobs has started to catch my eye in that arena of science education. And so I put out, I think Scott the first time I contacted you I was responding to an ad for an informal science education position that I was really excited about.

Scott Anthony Barlow 27:34

Oh, yeah. I remember that.

Jenny 27:39

At the same time I didn’t want to sort of blow my cover. I didn't want to do... I wasn’t ready to do what I would think of now as a full job search where I would tap into my big network of connections and do a lot of informational interviews and start getting a sense of what's out there that involves science but isn't pure science. So I still haven’t really done that. And I think one of the challenges that maybe will resonate with other people is that, I couldn't let go of the sense that I should want my pure science job. It's a great job, it's really secure and well respected. I’ve talked with many people over the years who would absolutely love to have the job I have. And I kept thinking, people will think that I’m crazy if I start asking around widely about alternative career paths.

Scott Anthony Barlow 28:47

So let's dig into that for just a second. Because I do think that that is a... that is something that we hear all the time behind the scenes and emails that we get, and people that we talk to, conversations that we have every day especially for professions like scientists, like academic professors in other cases, doctors, lawyers, yeah. And particularly, people that are high up in different organizations too, I am a Senior Director of this, or VP of that or CEO of this. You know, we hear that again and again and again, because we've wrapped ourselves into that world, and we built that world around it. But I'm curious, let's go into that. So what was that like for you? And how did you start unraveling that?

Jenny 29:37

Well, I think one of the insights I had again was from something about popular psychology type book, about how there are some people in the world, and I realized that I can acknowledge that I am one of them, who are unusually highly tuned into other people's expectations. I know a lot of podcast guests have alluded to this and it's helpful. I think that the particular book or sort of, I don't know, framework that I found helpful is by Gretchen Rubin, writer who studies happiness and habits and recently published a book called "The Four Tendencies" about how people respond to external and internal expectations. And I’ve always sort of envied people who are very tuned into their own internal compass and expectations and goals. My tendency has always been to, try and do what other people expect or I think is reasonable and I think somehow I had to... was very comforting to me to read more about the fact that there are more people than me in the world that share this I guess, orientation. You don’t have to beat yourself up and think that you're weird or weak willed, etc. You can try to say, given that I now recognize I follow a lot of others' expectations to the point of having a lot of credentials and experience in an arena that maybe other people expected me to follow or to be a good fit. Given that, I can still take a step back and say, "Now I realize that isn’t the best long term fit and now I want to gently disentangle from some of those external expectations and start discovering what my own internal drive is telling me." I went through this self-questioning and self-analysis process and it was significantly helped by all the material that I absorbed from the HTYC podcast, and blog, and some of the courses and exercises you, guys, provided, Scott.

Scott Anthony Barlow 32:17

You’ve been through quite a few things with us, you’ve been through career change bootcamp, and you've done coaching, and you've been a listener for a long time of the podcast. You’ve been everywhere.

Jenny 32:28

Well I think that... one of my insights was, it's really okay to ask for help, get help and support and invest in help and support. It's a big deal to make a big transition. The thing I think was the hugest roadblock for me, mentally, and maybe for others was this feeling of lack of confidence. First of all, how could I have such... how could I invested so many years in a career path that might not be a good fit? Why didn’t I realize this sooner? And then having a lack of confidence of not performing perfectly in my job that isn’t a good fit, and I think you or others said, "Well, it makes some sense that we wouldn’t performing at our best at a job that we recognized isn't a great fit." But something about that daily undermining of confidence like, I'm not doing what I’m supposed to be doing, I'm not good at the things I’m supposed to be good at, that sort of, drains confidence and so it was really hard... it was really hard for me to kind of get over that confidence barrier and have that energy and positive confidence to apply for better fit jobs. I think HTYC and other support people and resources were really essential for me to kind of build up confidence that had been draining away and kind of get that energy and positivity back to start making new applications. I certainly had a few ups and downs with that. Some interviews and applications that didn’t go very well.

Scott Anthony Barlow 34:25

Share how long you’ve been working on this. I think it'll be helpful to people. How long have you been working on this journey in order to make this transition?

Jenny 34:32

I think about three full... three and a half full years since my very first job application which was in a, I don't know if I even I’ve talked to you much about that one, but it was for a science focus role with a national nonprofit conservation organization, which I think does amazing work and I really respect and admire. But because it was sort of a blend of science and other roles, I did the interview for that job kind of wearing my science hat, and I was really thrown off because the interview and application process was a lot broader than I had realized. And I may not have... by this story before that there was this moment that I occasionally have nightmares about, during a big final interview with the big panel of people. They suddenly switched from asking science-ish questions to asking me what I was passionate about. And I completely froze up. Now I know that that's not such an unusual job interview question. But at that time, it was the first time I'd ever heard it. In the world of all the science interviews, I'd never done that. Had never never come up. And as you know, I’m also from England where people don’t tend to talk freely about passion very much. I started stammering and joking about how scientists really weren't supposed to talk about passion nor were English people typically. And I said that the only thing I could admit to being passionate about was good coffee. And maybe you can relate to that but the interview panel wasn’t very amused by that.

Scott Anthony Barlow 35:34

They weren't buying it.

Jenny 36:40

No. I just floundered horribly and finally said a few things that weren’t related to coffee and recovered a little but I realized after that interview, that I really needed to work more broadly on my skills and my presentation, and my applications. This wasn’t something that I would just be able to kind of win it and succeed at in making a big transition. I’ve really benefited from all the resources and guidance that I’ve found with your team and others and feel like I should encourage people like you always have, to not try to go it alone. And try to reach out for help and resources, if needed. I realize that interviews can be handled much better with lots and lots of practice and I also really loved the episode long ago in the podcast where you interviewed a scientist with a PhD in biochemistry, Adarsh Pandit and he mentioned he had done like 30 interviews while trying to figure out his transition from a science and research role into another arena. And that made me feel a lot better, you know it really does take practice, it's not gonna happen spontaneously and organically.

Scott Anthony Barlow 38:18

I think, I wasn’t around for that particular time frame when you went through that interview that now, still occasionally give you nightmares but I think that had to happen in order to allow the other events that followed it. Otherwise, you may not have had all the realizations that you've had, and you may not have conducted all the experiments that you conducted in that took place after that and not in the way. So, I wouldn’t wish the nightmares on anybody but I would absolutely wish that type of event that caused you to think about some of these things differently. And I think many people need that wake up. You don’t have to but a lot of times, it does takes place before we begin to take different types of action and before we begin to reach out and ask for help and before we begin to realize that, "hey, this is the bigger deal and if I really want this, then, here's how I have to go." We’ve been in contact, I wanna say for a little over 18 months, give or take. And I just got to say that I’ve been so impressed with, particularly, how you have stepped through this. Because... first of all, let’s just think about what you've done here, you’ve been immersed every single day in a situation where essentially, some of the things that you are the best at and some of the things that really do make you happy, and some of the types of activities and the way you engaged with people aren’t rewarded for the most part in your environment. What, I think, most people don’t realize when they're in that, is the realization that you had, that it was chipping away at your confidence. When it does something that is continually chipping away at your confidence every single day, then taking and having the wherewithal to recognize that and reach out for help is, honestly, half the battle. Because, that is something most people will not do. And then, you went above and beyond that and even though it's been super uncomfortable for you, because you thought about yourself as a scientist and you have all of these other people expectations in mind, you've continually progressed closer and closer to the point where now you have this role, that is going to leverage the fun things or the things that you look at as fun and also some of the things that you have and be great about and at the same time, not so coincidentally, leverage those the experiences that you have. And I think that, that is so cool, it is not easy. And it's taken a long time for you to be able to make that journey but most people will never start or most people will stay on that same path and never get the help, never recognize that it's chipping away the confidence, never have the commitment to be able to do something about it. So I am super proud of you and I'm so appreciative that you've allowed us to be right there and help along the way.

Jenny 41:28

Thanks. Yeah, I really appreciate it and I think the experiences I’ve had hopefully are shared by others. It doesn’t have to be science that forms your identity. And I’ve taken, I would say, I've taken steps to kind of broaden that identity. I haven’t completely let it go. My new role will certainly... I realized it was important for me to find a role in which that training and experience will be an asset. But I’m thrilled that I'll be able to use my people skills, my relationship building skills, my guiding and mentoring and discovering and problem solving skills and I don’t think I would have clarified those as fully without all this great help along the way. So, thanks again. Yeah, it's been really a fun process of discovery.

Scott Anthony Barlow 42:31

Fun mixed in with some challenges along the way to say the least. I’m super curious, before we go, for other people that are in the shoes that you were in, 18 plus months ago, where they have the realization that it's not what I want to be doing forever. They are looking at the type of the change that they want to make or maybe even feel like, they need to make, in order to get where they want to go and it's a big change because what you have done is a huge change, I would say. What advice would you give people that are in that place?

Jenny 43:15

Good question. I guess to try and sum it up it would be to trust your own instincts about what feels like a good fit for you and try not to stay too attached on that investment and identity that doesn’t feel like a good fit any longer. I think people do change and evolve and I keep to remind myself that, "new phases of our identities is what keeps life interesting and we can make a bigger difference in the world for the better if we allow those changes to happen rather than fighting them." It’s helped me to have a few sort of mantras about... or prepared answers to people's questions about why I might make this move. I think those will be different for everybody but it helps me to kind of practice them. Science is a great fit for many people and I love science but I think a better fit for me will be facilitating science with other partners, etc. I also think that it is daunting to look at one's whole life being sort of reorganized by a new career choice but I love how your process and others emphasize that it's kind of a holistic process of change and it shouldn’t be scary. It can definitely be positive and exciting. I also wanted to just quickly mention, it turned out that I had a friend in my neighborhood all along, who gave me great insights and confidence close to the end of my journey. And she sort of complimented your approach, Scott.

Scott Anthony Barlow 45:22

Very cool.

Jenny 45:24

She sort of had this perspective of telling me what she thought my strengths were, sort of in everyday life. And I know you emphasize that in the bootcamp like, have your friends and family to list your strengths. I found that really tough. It happened organically through some conversations with a friend who's starting a career coaching business called Career Five. She just was able to chat with me about strengths and say, "Yes. This is what I’ve seen you do in the neighborhood, school or birthday parties. This is what I think you're great at." I would say to others like, try and take those sources of information and confidence sort of wherever they show up and everything is relevant and keep the faith and keep your spirits up through adding everything into your week that you can, that helps boosts that confidence and reminds you of all the things outside your, not good fit job, that make you... that give you happiness, confidence, and rewards.

Scott Anthony Barlow 46:40

Very cool. I so appreciate you making the time. This has been a phenomenal conversation. There are actually so many other questions that I wanted to ask but we haven't even got to dive into. But some huge takeaways for me in how to think about yourself differently and how to move through a big change like this, particularly, when you’ve steep yourself in one type of perception about how you and your life looks and I think you’ve done such a phenomenal job with that. So I so appreciate you making the time, Jenny.

Jenny 47:21

Thank you so much. It's a pleasure.

Scott Anthony Barlow 47:24

Most of our episodes on Happen To Your Career often showcase stories of people that have identified and found and take the steps to get to work that they are absolutely enamored with, that matches their strengths, and is really what they want in their lives. And if that's something that you're ready to begin taking steps towards, that is awesome. You can actually get on the phone with us and our team, and we can have a conversation to find the very best way that we can help. It's super informal. And we try to understand what your goals are, where you want to go and what specifically you need our help with. And then we figure out the very best type of help for you, whatever that looks like and sometimes even customize that type of help. And then we make happen. The really easy way to schedule a conversation with our team is just go to: scheduleaconversation.com. That's scheduleaconversation.com and find a time that works best for you. We'll ask you a few questions as well. And then we'll get you on the phone to figure out how we can get you going to work that you really want to be doing that fits your strengths, that you love, and you're enamored with. Hey, I can't wait to hear from you.

Scott Anthony Barlow 48:43

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Scott Anthony Barlow 49:03

Overtime, you've definitely heard the word clarity come up as it relates to careers, career change, everything in between. And certainly once or twice on this podcast. The interesting thing is that most people think clarity means knowing what you want, and it does in a way. But interestingly enough, clarity comes from the root word, which is the same root word that declare uses. So when you think about clarity, it really is about declaring what you want. In fact declaring what's most important to you. That's what creates the knowing what you want. Now, here's also an interesting thing, you can't get in to your ideal role unless you know what ideal means for you, what's most important for you. And the truth is, most people just don't know what they want or have the courage to declare what is most important. One of my favorites success stories about landing an ideal role comes from Kristy Wenz. See, Kristy travelled around the world for about seven months with her family, thinking that she would be able to have clarity at the end of that. She was visiting wineries, tasting wine and she learned that she loves wineries and wine. However, she still came back without clarity. We got the opportunity to help her answer the question and declare what she really wanted. And once she figured it out, things really opened up for her.

Kristy Wenz 50:31

I get to write, I get to be a manager, I get to jump in with ideas. I have a seat at the table and work with a dynamic group of people that are really amazing. And that was important to me as well. Everything fell into line and I honestly did not think it was possible even six months ago.

Scott Anthony Barlow 50:48

Kristy had a very successful career in PR for about 20 years before she just kind of hit a wall. And she really found out that the work was no longer satisfying to her and she started experiencing emotional problems, even physical problems before she finally realized she had to move on to something that suited her better at that point in her life. Kristy does a great job of articulating her struggle to understand what she wanted. And I want you to listen, because she explains how she figured it out. All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically. Even the bonus episodes every single week, sometimes multiple times a week. Until next week, adios. I'm out.

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Executive Burnout: Making A Midlife Career Change

on this episode

Michael had been an executive at Sony entertainment for many years. It was a great career for him.

Until it wasn’t.

The absolutely crazy thing is that in all his years working for Sony, even though he enjoyed lots of pieces of it, he’d never realized that work could be something that was fun.

He was able to get unstuck and find a new career path that did fit him.

As I talked with Michael, it was evident how much life had changed for him in the last two years.

What You’ll learn

  • How to know whether to stay or go.
  • How to adapt your work to fit your strengths.
  • Why burnout happens and how Michael overcame it.
  • How to overcome the perpetual sense of failure.

Success Stories

I think what helped me the most was focusing on my strengths and the connections that this process, the whole happened here, the career change bootcamp, those connections that basically you're prompted to go reconnect with people right? So, that helped me the most because the roller coaster that I was on with the role that I was in that I was trying to exit from, again, it realizing that people had a positive view of me and that they saw things that maybe I didn't see in myself really helped me articulate who I already was and who I wanted to be in my next role, if that makes sense.

Elizabeth , Digital Marketing Analytics Strategist, United States/Canada

I wanted to thank you because you have helped me land a job that is more fulfilling in every way than a job I thought I could have had before I met you. The work you did and the techniques you taught me literally changed my life.

Eric Murphy, Science Teacher, United States/Canada

Sometimes you just need someone who has done these things before to make it easier. Scott’s advice allowed me to get exactly what I wanted out of my new job!

Andrew Trujillo, Digital Marketing, United States/Canada

My brain always goes 'Well, what's the worst that could happen?' And that was another one of the exercises from Figure Out What Fits and once you realize what the worst that can happen is, it's not really that bad. In the big scheme of things, it might knock it back for a minute or two, but it's not not a biggie. They have not found it to happen yet. So I've just been pleasantly surprised every step of the way.

Mark Sinclair, Photograher, Australia

Getting clear on what I wanted helped me to recognize how perfect this opportunity was when it came along and the choice to switch was a no-brainer. Thanks for doing the work you do!

Austin Marlar, Frontend Developer, United States/Canada

Nadia Career Change HTYC

If you're stuck, if you want to know what to do, go listen to this podcast, it will change your life. And I was thinking, "great, okay." And then of course, I go to the website, and everything that I read, it was like, "Yes, this is what I've been looking for."

Nadia , Support Team Coordinator, United Kingdom

Michael Fagone 00:17
I felt like it was my duty to suffer for this job because I wanted to see my team advance. I wanted to see them get promoted, take on more responsibility, right.

Introduction 00:39
This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 01:03
Alyssa and I were sitting at Woody's overlooking the beach in San Diego. We had banana pancakes, coffee and breakfast burritos. It wasn't just us sitting there, though. We were actually listening to Michael, tell us what his life was like nowadays.

Michael Fagone 01:18
If work is fun, like what I'm doing now, I find these moments when I'm like, you know, it's eight o'clock on a Tuesday night. And I'm like, should I watch a movie? I'm like, No, I actually really feel like working because, it's not work. It's fun. I'm having fun with it.

Scott Anthony Barlow 01:32
Michael had been an executive at Sony Entertainment for many years. And this was a great career for him. That is, until it wasn't. The absolutely crazy thing is in all his years working for Sony, even though he had enjoyed lots of pieces of it, he'd never realized that work could be something that was fun. As we were sitting there listening to his story, it was evident how much life had changed for Michael in the last two years. And that was when I asked if he would come on the podcast and share everything that went into his journey to find his ideal career. Here's our conversation.

Michael Fagone 02:09
I never had a vision of my career, finished high school, plan to go to college, family issues, put that on hold. I was very lucky that a friend of mine in town said hey, if you're not going to college, you should work full time at a real job, come work where I work. It was a warehouse shipping company, catalog company. So I went and signed up and ended up working there full time for two years. And I think the great thing about that was I took very well to the structure, the schedule, and I was kind of like fascinated by operations and learning about shipping and receiving and paperwork. And you know, it's sustained me, right. So after a couple of years of that, I went back to I always thought that I would get a degree. I grew up around a lot of people in business and lawyers and architects. And so I went to the local college, because I was paying my own way, signed up for night class. Loved it. Loved creative writing, it was the first class I took just as a general after work. After one semester that I said, I'm doing this, I told them I was quitting to go to school. And they said, "well, are you going to work during school?" And I said, "Yeah, I'm gonna have to pay bills are probably on campus." And they said, "you know, what, why don't you stay part time, keep benefits." And I said, "oh, wow, that's a great offer." So for the next four years, I did full time school, lived on campus. And then every day in the afternoon 4-8 went to work at this company. I've always been good with structure. So long story, but finished my degree. And I decided during school, I still didn't know what I wanted to do. I knew I wanted a college degree, but I didn't know what I wanted to do. But in my mind, I said I want something practical and something that's going to allow me to pay the bills and be independent, right? So I started down the economics path, loved macro economics, micro, again, all the business and structure stuff, and then switch to accounting because I really got into the bookkeeping of the numbers. I like math, I'm just not good at the Advanced Math. Like I wanted to be an architect, but the math was like, forget it. I wanted to be an engineer, math, forget it. Like accounting was like, oh, it's math, but just enough. Right?

Scott Anthony Barlow 04:30
The right level of math.

Michael Fagone 04:31
The right level of math. So you know, ended up with an accounting degree. And then I started looking for jobs and I was in Boston and mutual fund accounting was a big thing there. And luckily, I had a very close friend refer me to his company Fidelity Investments, and I got hired as a fund accountant there as my first job out of school, and I loved it. Again, very structured, lots of training, great company. Then for personal reasons. I ended up I'm leaving that job and moving with my partner at the time to Philadelphia for his school, and I got a job at a corporate accounting job at a consulting firm. And there, I was encouraged by my boss to take the CPA exam, he said, "look, even if you're not going to be a public accountant, just take the exam, it means a lot. It shows that you know how to study, you care, you have the ability." So I spent two years doing that, pass the exam, was really hard. It was two full days in a warehouse at a table, four hours a section, but I did it. And I was very proud of myself. And at the end of the two years, we moved to Los Angeles again for my partner's job. But I was happy to do that, because I wanted to try working in entertainment, I thought the best setup for me would be, be an accountant for a movie studio, because I love movies, I love TV. And if you're going to do accounting, I always recommend to people do it for a product that you have interest in, because then you'll be excited about the sales, you'll be excited about the marketing, you'll be engaged in the company, right. And it helps you be a business partner, as opposed to something that you just have no interest in at all right, if you can.

Scott Anthony Barlow 06:11
I'm super curious about that. Because I think that's a great bit of advice. And I'm also curious when you made that change, what was, as you thought it would be, and what was different than you thought it would be in working for, you know, in entertainment, working for Sony Pictures?

Michael Fagone 06:27
So the first question, I guess is, you know, accounting is accounting everywhere, right? Bookkeeping is bookkeeping. It's all the same rules. I mean, the rules change, depending on the business you're in, right? Each business has specific accounting rules, right? So one thing is, it's better if you're interested in the product, it makes it easier to research, right? The accounting standards that apply to that particular business, but also the products a company is making has an effect on the culture of that company and the environment. For me, entertainment, I assumed is going to be creative, exciting. It's flashy, it's, I mean, especially in Los Angeles, this was something that was really surprised. It was, you know, again, I moved here with my partner who was incredibly smart and super successful and got a great job with a very well regarded company in Los Angeles, pure a top MBA type person, but we would like go out and about in town, and people would say, "what do you do?" And he would say this, and they would go, "oh, I've never heard of that." And then they would say, "what do you do?" And I would say "I'm an accountant at Sony." And they would be like, "Oh, my God." So there is a thing in LA. Where, if you work for one of the studios, it just... you get a lot of like reaction that gives you a boost, right? But the different part is that entertainments super exciting, and it's super flashy. It's also absolutely insane.

Scott Anthony Barlow 07:56
In what way?

Michael Fagone 07:57
So imagine that if you're a consumer products company, say, you're like Neutrogena, I picked that out of the blue, you launch new products once in a while. But generally, you have the same product lines, you're getting them into stores, you're doing marketing. And it's sort of like happens on a regular schedule. In entertainment? You're launching a new product a couple times a month, every new movie is like, what is it going to do waiting, waiting, waiting, it opens. And then it's to do better than expected as expected or worse. And let me tell you, if it does worse, it is pandemonium for the next month as you are revising forecasts and profit plans and figuring out where you're going to cut expenses to make up for the difference, that goes on over and over and over multiple times a month. So entertainment is a very unique animal in that way. And it has a couple of areas that are very, very challenging. And because they're unique to that business, there aren't a lot of good like industry solutions, right? Another one is like assets, keeping track of film assets, right? No one else does... no other industry has this problem where you need to keep master copies of movies and television shows and the audio tracks that go with them. And all the subtitles and imagine subtitles for 50 different languages, dubs for 50 different languages, right? All this stuff has to be warehouse and accessible as you sell it down the road. And that is the area that I started in with Sony. It was basically asset management. It is fascinating, incredibly challenging. And still to this day, 20 years later, doesn't have any good solutions. It is just a monster of a problem for the studios to manage those pieces of every piece of content and it's only getting harder with the way that we're now doing YouTube, short arm, right. So if you're an accountant, and you want a lot of challenges, I highly recommend entertainment. It's a unique animal. I got a job at Sony. Again, very lucky that a guy from Boston where I grew up was there and he, I guess, you know, keyed in on my Boston background. And he liked the fact that I was from the east coast and I had, you know, passed the CPA exam, right. So I landed at Sony, again, no plan, other than get an accounting job at a studio. I then was there for 18 years. So started out as a senior financial analyst in September of 2001. And I left as a vice president of worldwide distribution finance in the beginning of 2019. And like I said, I never planned on any of this. But once I started at Sony, I could see that the more you could handle, the more they would throw at you, I was very fortunate to have some great, like bosses that really knew how to challenge you. And it just sustained me, it sustained me for, you know, almost 20 years. But at the end, it got to this point where the demands of the job were felt like 24/7 365. And for someone like me, that is a perfectionist, and didn't really realize that it just didn't work anymore. It got to the point where I physically couldn't keep myself going. And mentally, I was just overwhelmed all the time, and just worried constantly about too many things, and not able to fix anything perfectly, or make anything work perfectly, was not a good combination.

Scott Anthony Barlow 11:23
What kind of impact did that have on, like your health and wellness?

Michael Fagone 11:30
I think for the beginning time that I was there, it was good for me. Because being at a job where you had to be in a regular schedule, and you were always busy. And it was very structured...

Scott Anthony Barlow 11:41
You had that structure.

Michael Fagone 11:42
I had the structure. And then I would go like, I'm going to work out, three days a week after work. And then I'm going, you know, weekends I have off and or, you know, as I got busier and took on more responsibility, I would get up at you know, 5am and work out in the morning. And then you know, leave my evenings open if work got busier. And but I always was able to make it work, right, I could always fit like I was swimming for a long time, that was my thing, like get out of work, hit the pool, do laps for 45 minutes. And it just I loved being so busy, I felt really important. I felt, I mean, obviously, the money was really good and was getting better every year. And I was just on this like constant sort of routine of keep it going get the next big raise, keep it going get another big bonus. And I had a great team of people under me. And that sustained me for years. And I felt like it was my duty to suffer through this job. Because I wanted to see my team advance, I wanted to see them get promoted take on more responsibility, right. I think the last probably three years I was there, I was doing it out of a sense of duty to the people that worked for me. But I also had the sense of, and I think this is common for people who get burnt out is, you have this irrational sense of importance of the work, like I felt like if I'm not there, stuff is gonna fall apart. If I'm not there, no one else is going to be able to do these things. And they won't be perfect, and they won't be right and they won't be on time, I have to keep going. And I did that until I physically couldn't do it anymore. I lost 20 pounds in the final year I was there. Didn't really sleep much that entire year, obviously wasn't eating, wasn't exercising at all. And it just got to the point where I would get out of there on Friday and just go into a coma for the weekend and drag myself in on Monday. And I did that for the last year, I kept saying it'll get better. It'll get better. It'll get better. I had taken a promotion to a notoriously difficult group. And I believed that because the company wanted me to do this, that I must be able to handle it, you know, and I wasn't thinking that. They're not necessarily and this isn't in a bad way, they're not necessarily thinking about my well being like I'm the one that has to be watching out for my health and well being. The company isn't always going to... no company is going to do that for you. I mean, you can't expect that really, they looked at it and said, we have a need for this big thing to get fix. And here's a person we think can do it. And they're expecting that I'm going to have boundaries and no one to raise my hand. And I learned the hard way that I definitely did not. I said, I'm going to get over the hump. We're going to get this done. It'll get better, it'll get better. But after six months of that, I was like I don't see it. All I see is bigger problems on horizon and things I can't get fixed fast enough. And I can't live in this world of just barely getting it done and poorly, right. It just took its toll on me. But I think the overall, the bigger picture of that was that I never intentionally chose any of this. It was like I stayed in the job because it was well I'm lucky to be working for a big name company. I'm willing lucky to be vice president of finance at a movie studio, I was like, wow, I get to go to meetings with like, head of the studio and these like famous people that are in the news all the time, I'm sitting at a conference table with them. It's like, I mean, that is intoxicating, right. And I have this sense of who am I to deserve all this and couldn't visualize anything better or better for me. So I just kind of lived in this, like, I'm lucky to have what I have suffer and deal with it because other people have a lot less than other people can't get here. And I'm very humble that way, I think, probably too humble. And all of that led me to this burnout place, which ultimately led me to leave, I gave my notice, with no backup plan. I just hit a point where I said, if I don't tell my boss that I'm leaving in two weeks, I'm just not going to show up one morning. And that would be a horrible way to end 18 years of investment in this job, my colleagues, my reputation, and everything. So I gave my notice. And they were incredibly graceful, and said, "don't make that decision yet, take a break, come back, talk to us when you've had some time to think." And I did, I took a couple months off to get my health back and having that space allowed me to go, going back into that environment is not going to serve me, it's not going to work, it's not going to work for them. Because I'm not going to do better the second time around, right? Expecting that environment to change for me was ludicrous. It was never gonna happen. And then I had to take the decision to say it is what it is. And that particular situation doesn't work. So I ultimately decided, it's not for me, I'm not gonna come back. And I am very happy that I did.

Scott Anthony Barlow 16:47
I think this is, first of all, I really appreciate you sharing that journey that led up to that. And I think a few things, in particular stand out is I am hearing you tell this story. I've actually heard pieces of it for several times over since you and I have had numerous conversations, I guess, at this point. But the part that really stands out to me now that I don't know that I connected together and before this is that, you know, at one point, it was a great thing for you. It was, you called it sustaining you, in a variety of different ways. Not just one way, but a variety of different ways.

Michael Fagone 17:22
Challenging me, learning opportunities, a lot of fun, a lot of really fun people and honestly wonderful people that I met along the way and growth opportunities like crazy. I mean, yeah, for the right person, it offers tremendous opportunities for great work and challenging work.

Scott Anthony Barlow 17:41
Yeah. And then at some point along the way, you started shifting into more of these, I'm just gonna say opportunities to use the word loosely, where it in some ways no longer fit all of what I would say your strengths are. You talked about that perfectionism earlier. But I think that that is even though we're calling it perfectionism. I think that that stems from a place of some of your strengths as I've gotten to know you over the last year or so. When you put someone like you in an environment like that, it is like perpetually setting you up for what feels like perpetual failure, which then had those huge impacts on everything else. I don't think I quite connected that in that exact same way until I heard you tell the entire story from the beginning to end. That's really, really interesting and amazing.

Michael Fagone 18:26
Yeah, it kind of dovetails with this whole Happen To Your Career, the way you say that, right? When I found your podcast, when I understood what you meant by that. I said, "Yeah, I've never happened to my career, I have let... I got to this place without any intentional decisions, right?" I mean, there were some on the way like, I obviously decided to move and change jobs. And I decided to go for this or that or the other thing. But once I was in Sony, it was sort of like, take whatever is offered to you and be happy about it. Right? Be thankful, be grateful that they're offering you this new role, or whatever. And I never was intentionally designing what I wanted or thinking about, like, I want this in my workday, and not this or right. And we'll get to this as we go through the story. But yeah, it was a great job for a long time. But as the the roles changed, and the responsibilities got bigger and managing more people and complexity and then there was a whole component of organizational change that had nothing to do with me it was just the way the market was going and the way the world is turning, it all culminated in just an untenable situation that I tried my best to do for almost a year. But it ultimately wasn't so.

Scott Anthony Barlow 19:46
So before we talk about what happened from there. I'm curious, you know, for somebody who's been in that situation where it was a good thing and then turned into over a course of years, no longer great thing. What advice would you have for somebody who is finding themselves in that situation, right now?

Michael Fagone 20:04
Right now, I would say to the extent you can try to build a little safety net for yourself, right? Financially, try to have a little room and your budget and some savings, so that you can take time off if you need to, right? Because it's very hard to focus on making big changes like this, if you're, you know, working all the time, and you're tired. Not everyone can do that, I know. But it's just, you know, if you can, I would also say, when I was in that place, I could not envision that anything could be better, I could not imagine any other job that would pay the bills, I could not imagine and going to another workplace, I was very nervous about giving up after so many years at a company, so I had that fear. So I guess I would say to someone who is in my shoes from back then, it can be a lot better. I mean, I'm blown away by how different my life is now, and how I will never go back to that kind of situation again, I mean, for the rest of my career, I will never approach a job the way that I did before. And it's just, you have to take a leap of faith, that it can be different, you're not going to be able to see it from where you are, but hopefully listening to people like me or other people on this podcast or other career change sites, you know, just believe it, there's enough people out there that have done it, that, you know, the proof is there, you just have to take that, that leap.

Scott Anthony Barlow 21:35
There's a paradox, I totally forget the name. I wish I could remember it off the top of my head. However, it's the something paradox. And the idea behind it is that when you're in the situation, you cannot actually see what a different situation could fully be like. And because of that, it becomes difficult to believe that there could be a different situation. And we convince ourselves as human beings, the way that we're wired, we convince ourselves, we fill in the gaps, that well, there must not be a different situation out there. So it's especially hard when you're in that situation that you described for that reason.

Michael Fagone 22:13
Yep, it is. And you also can't open your blinders up, right? You have tunnel vision, or I did of what I mean, I can't be in this role anymore. But I need to go find something exactly the same in a different place, which it wasn't going to be any better. Right? So you know, again, you have to kind of get out of that headspace in order to envision what might be a better fit, right. And that's where I learned so much going through the kind of skills investigation and learning about my strengths and kind of thinking about a better work life and a better way to put my strengths to use because once I learned about my strengths, I was like, oh, wow, this is crazy. Like, I can see exactly why I was successful there, right. And I can see exactly why it was miserable for so long.

Scott Anthony Barlow 23:03
What's a couple examples of that? Because that's a great point.

Michael Fagone 23:06
So once I kind of went through the strengthsfinder, that piqued my interest, right, just taking that and seeing what my... I mean, look, in that old job, I had taken so many profiles of Myers Briggs and Emergenetics. And you know, I had gone through all those trainings, and they were good, but it never opened up my eyes to anything, right. And then when I did the strengthsfinder, one, and I saw what my top five were, and I did the work with a coach to really kind of dig in and understand them. My number one strength is harmony, which is crazy, right? So on the good side, it served me in that job because I was always looking to make things work and get people working together and systems working. And I wanted things to be handled and covered and no surprises. But in that environment, we didn't have harmony in anything, everything was impossible. And so I was it just... it just drove me crazy. Because you could never get anything working right? Or anybody on the same page. You know what I mean? So my number one strength was not being used. It was being used, but it wasn't in a way that like made me happy. My top five is analytical, right? Super important for an accounting job and I got to work on analytical stuff all day long. That was amazing. That kept me going. I'm looking at them right now. Responsibility, relator and deliberative, right.

Scott Anthony Barlow 24:33
I think it's their responsibility too, is especially big one because you're the one to take on everything. And if you don't know, the strength finder definitions of strengths that don't worry about that here. And the most important part is that if you're ever trying to identify your strengths, if you're listening to this now and you want to try and identify your strengths, that you have an understanding and can articulate what those are, but Michael in your case, you know that, that responsibility one, the fact that you... you're gonna take on the responsibility for everything that's going on, in a near impossible situation. Just creates... What you even call that?

Michael Fagone 25:11
Great for the company, because I am like, you know, I will try my hardest and never drop the ball and always deliver on my commitments. And I take that extremely seriously. And again, this is why I was successful in that role. It's also why I was miserable, because there was just no end and no...

Scott Anthony Barlow 25:29
No side to the same coin.

Michael Fagone 25:30
Exactly. And deliberative is another good one. I like making decisions, right? I take pride and making good decisions with data. And carefully you need to have that in accounting, right? You just, that's critical. And this is why I like that kind of work. So that one serve me and it hit my buttons, it let me use that strength, and it was needed for the job. So that was good, analytical, same thing. Relator, I don't, it's interesting. I'm an introvert. And everyone's always surprised by that. But I can turn it on and be sociable in the service of work. But then I need like downtime to recover. And I really liked my quiet time. So in the relator, strength, being part of a big company, it felt like I was almost at a college campus every day, you were eating at the commissary, you saw people, there was lots of you know, things to do happy hours, like it was cool. Like it was a cool place to go to work every day, right? You would see stars every once in a while, there was filming going on. But it did hit my relator thing because I felt connected. I didn't feel alone, right. But then I realized that all of these relationships are first and foremost work relationships, and could go away at any moment. Because people leave, people get laid off, like things change. They weren't true, like personal connections. And it's so it kind of, it was pretending to serve that strength. But it really wasn't.

Scott Anthony Barlow 26:53
That's interesting.

Michael Fagone 26:54
Those getting clarity on those things. Again, it showed me why I got to where I was. And it also showed me why I wasn't happy. So that was amazing. And I think that's what led me to call you and go okay, I want to like talk to somebody about what this really is about and how this works. And is it, am I just signing up for a bunch of like online classes? Or is this actually going to do something for me, and that's what I think led me to call you or email you guys and get on the phone with you and Phillip. Because I was like, I can see this, there is a path here. I don't know how to use it. I don't know where it's gonna lead me, I need a lot of help and pushing to believe that this will work. And yeah, that's how I got to where I signed up with you guys.

Scott Anthony Barlow 27:38
So tell me a little bit about, trying to identify what was going to be a great next step for you. What was some of the hardest parts of that process?

Michael Fagone 27:48
Well, I think the hardest thing for me was like, again, breaking out of the tunnel vision of thinking that I had to go back to a Monday through Friday corporate accounting finance job. And I every time I tried to lift my head up and go, I'm going to start putting my resume together and start applying this stuff. I just couldn't do it. Because it felt so wrong. I needed someone to open my vision, I keep thinking of tunnel vision and someone opening up the blinders.

Scott Anthony Barlow 28:21
Like where you're going, you're on a train, if you've ever been in a train, and it goes through a tunnel. And then at the end all of a sudden, like everything is super light.

Michael Fagone 28:28
Yep, I needed coaching, I needed help on possibilities. I kept asking my coach, okay, I took the strength test. So now you should be able to punch those five into a computer and tell me the perfect job that I should be applying for. And you guys were like "no, not worked that way." And I kept saying, "But why? Come on? I want the easy. I just want the easy answer." But it kind of didn't work that way over time. Right? Because it led me to look at other things, like other career paths, right. And it took me a year to decide. But I finally did and I'm very, very excited about where it potentially is going. And along the way, I did some fun jobs too, just to play, right.

Scott Anthony Barlow 29:14
I know some of them but...

Michael Fagone 29:17
I was fortunate in that I was able to take a sabbatical, right? I decided 2019 I am not applying for any work. I'm taking a year off. I'm going on road trips that I've never been able to do, seeing family catching up with friends. I lasted about six weeks. And I said okay, I need to do stuff, I need I cannot just be chilling out, right? It sounded like a great idea but I got my fill of it pretty quickly. I decided to take care of some health stuff. I had a shoulder surgery to correct an injury that had been painful. And I figured do that while I have time before I go back to work. But once I was out of that I got my road trips done, you know saw the West Coast, a bunch of national parks. It was awesome. But I was getting antsy. And so I always... I'm a car fanatic, right. I'm just a car enthusiast. I don't want to sell cars for a living. It's not a kind of thought about it. But it just, I'm not super into sales. But I want to do some car related. So I googled car related jobs, Los Angeles, and this test driver job came up. And I just for fun sent him like a super thin resume. And they called me back. The job was driving cars, eight hours a day on a test route to collect data, and you just like fill out a report. And so I did that for six months. And I loved it. It was I mean, the pay wasn't sustainable. It's not a job for like a full timer. It's good for retirees, or like students who need you know, spending money, but I loved it. I like it was like seeing all of LA driving nice cars. I had my camera with me all the time. So on my breaks, I would take pictures of you know, San Diego, the ocean, like whatever, right? I listened to podcasts. So in that time, I love driving, I love being behind the wheel. So I was able to get paid to be behind the wheel. And I had eight hours of time to myself. And that's when I found your podcast, I would listen to news in the morning. And then career change podcasts or meditation podcasts or true crime. I was having a blast. It was like you know, I love... It's nice to just do work for fun and not for money or because it looks good on your resume or right. It's just forget about it all just do something interesting. So I learned a lot, I met some cool people, I learned all of LA driving, I got to listen to great inspirational media, right? So I guess, long way to say play around with it a little bit. The other job I did was Lyft driver, if you can believe it, my friend said to me, he goes, "Boy, Michael, one thing I can say about you is you have no pride or no shame about taking different kinds of work. And that's amazing." And I said, you can learn and I don't know where I heard this. But somebody... there's a famous person that explained this, "you can learn from any job you do. It doesn't matter how entry level, doesn't matter how unglamorous. You can take pride in it, you can learn how to do it well, what's required, you can then train people how to do that job, teach people you can learn how to improve that process, right?" So I kind of looked at it as I'm going to forget that I was a studio executive technically for 18 years, blah, blah, blah, and I need to stay on that path. And I'm just going to go play around in the automotive world, right. So I did the driving job. And then I did Lyft driver. And that was just for fun, because I had read an article on a blog about a guy who said he just did this part time to honestly to cure boredom. He's like, I love being in the car. I don't like just driving around aimlessly. And for doing lift, gives you like a purpose, right? You're picking up a ride, you're taking them to your destination, I learned that I'm an ambassador for LA, I can pick up a lot of tourists, and they would tell me what they were going to do. And I would say if I've been there or not. And I loved it for the fact that again, I'm an introvert, but I not totally, I loved the interactions of like, you're going to get in my car, we're going to talk for 15 or 20 or 30 minutes, and then our relationship is over. Right? It was perfect for me because I felt connected to people, but they were like really short interactions. And I took a lot of pride and being you know, polite, safe, offering good information, knowing my way around. And I just honestly, it was fun, because I was getting to explore the city. And I had rides all the way down to Laguna Beach, San Diego. I mean, I had like some long haul trips, and then I would end that trip. And I'd be like, Okay, well, I'm in San Diego, I'm gonna hang out down here and see what's going on. And then I'm gonna do rides all the way home. It was awesome. But I also learned that it's really hard to make a living doing that. And we could have another whole podcast on my opinions about rideshare. And...

Scott Anthony Barlow 33:59
I didn't ask you about that when we got a... few weeks back.

Michael Fagone 34:03
But again, amazing experience six months working for Lyft I learned a ton. I have very strong opinions about that industry. And the fact that you know, it is not sustainable for drivers. It's a fun pocket money job. But it is really not sustainable for a real like full time thing. It ends up I think costing you more money in wear and tear on your vehicle.

Scott Anthony Barlow 34:27
It's really fascinating in many wonderful, in many terrible ways at the same time. Michael quick check in here because we're just about at time that we had scheduled. I have about 15 minutes where I can go longer, but didn't want to assume that you do. Do you have... are we gonna stop?

Michael Fagone 34:44
Okay, no, I'm fine.

Scott Anthony Barlow 34:45
All right. Let's put one in for 15 minutes. So here's what I'm super curious about then for you and your story where, you know when you think about the transition, and when you think about you know what works really well, for you to identify your next step and amazing next step for you, a step that I don't think you probably would have thought about, if we would ask you three years ago or so, at all, you know what worked really well for you?

Michael Fagone 35:14
The first step for me was letting go of, I have to stay on the path I was on, I have to stay in entertainment, I have to stay in finance. Because I've spent so much time there. If I don't do that, I'm throwing everything away. And I'm starting from the beginning, I had to let go of that belief that was really, really hard to do. The second, I think thing that helped me was doing those kind of fun jobs and air quotes. Because it helped me get out of the rut that I was in, or the tunnel vision again, and go, you know, here's I'm learning how to do other things, even though they're not like career things. It just helped me feel excited about working again, and curious. And then I think the other thing was what was really, once I did the strengthsfinder, it was spending the time to go through the exercises that you guys explained to me through coaching, and then having my coaching sessions with Mo to really drill down on the value of stepping back and doing the assignments basically, right? where it was so hard for me to believe it. But it's before you start looking for your next role. Decide what you want your life to look like, like lay out, pick how you want your life to be structured before you start looking for a job in a company first. And I was like, whoa, like, who does that?

Scott Anthony Barlow 36:36
Why would you do that?

Michael Fagone 36:37
Why would you do that? Like who does. And then I was like, oh, maybe this is how successful people are so happy as they do that. But boy, did it take me a long time to come around. Belief. But once we got through it, and it took me a good probably two months of encouragement and pushing. That led me to the job that I'm doing now. Right, it led me to start looking for work that would fit what I wanted and company culture and I'm blown away and stunned that I am where I am because I found a company that is so helpful, encouraging, nice people, I have a flexible schedule, I work when I feel like it pretty much. It's crazy. I never would have believed that if I... if you talk to me three years ago.

Scott Anthony Barlow 37:25
One of the things that stood out to me when and I wish I could meet like every single person we worked with in person over the entire world and everything. However, you and I got to meet in person, you and Alyssa and I have breakfast together just a few weeks back and not that long ago in San Diego. And you were kind enough to drive down from LA, which was super fun. But one of the things that stood out to me during that conversation that we had is we were like overlooking the beach at this little, you know, kind of funky little breakfast place. Yeah. You said something along the lines of you know what, I still find that I am struggling with the fact that like work can also be enjoyable.

Michael Fagone 38:09
That's so true. Oh, my God. I don't know why. I don't know. I think it's like Catholic guilt or something. I don't know where this comes from. But it's so true. I always had a belief that work needs to be hard. If you're not suffering at work, then you're not working hard enough, right. I don't know where this comes from but I had to let that, boy, I have to let that go. And that's critical. I think that's really, really important for people to just think about your attitude towards work. And do you have that belief, right? Because if work is fun, like what I'm doing now I find these moments when I'm like, you know, it's eight o'clock on a Tuesday night. And I'm like, should I watch a movie? I'm like, No, I actually really feel like working because it's not work. It's fun. I'm having fun with it. You know? And I'm like, it still feels weird. Wait, I'm not watching TV every night because I'd rather be doing my, you know, my job. Crazy.

Scott Anthony Barlow 39:07
Well, let's be honest, this is weird. But it's good weird.

Michael Fagone 39:10
Yeah, it's good weird.

Scott Anthony Barlow 39:11
So that is, that's awesome. First of all, let's just acknowledge that right there. And, you know, when you think about other people that are getting ready to make a change, like if we're going back to where we had talked about, you were at before where you had decided that you were going to make this change in one way or another. What else would you advise people to think about or what worked for you to let go of some of those beliefs that you talked about?

Michael Fagone 39:38
I think it was a lot of listening to career change. People who have gone through career change was super helpful, right? Talking to Mo and sort of having that accountability partner of like, you know, we talked about I was going to do these things before next week. I don't want to let him down.

Scott Anthony Barlow 39:57
Responsibility, right?

Michael Fagone 39:58
Responsibility and accountability partners, I mean, that's always a good thing. No matter what you're doing, exercise programs, you know, dieting, like accountability partners are really powerful. You asked about other things that people could do that were in my shoes, it's focused on those strengths. And then again, do a lot of, you know, researching. What helped me a lot was some of the tools like I can't remember the name of the database, it's the government database of jobs, oh, occupational... What is that thing, the OCC or something.

Scott Anthony Barlow 40:30
There's a C ni C's. And then there is, oh, my goodness, I used to... when I used to work for the government. And when my career changes along the way, I use this all the time, I think I put it out of my mind.

Michael Fagone 40:41
There's a database, the federal government runs this database of job titles, like for every industry, right, and you can kind of search around in there for different, I was looking for ideas to spark, like spark areas for me to look out. So and that's how I got to my current job, right, which was, if you have these, if you're looking for these skills, or to put these skills to use, these are some industries or jobs you might consider.

Scott Anthony Barlow 41:06
Were you thinking O'Net?

Michael Fagone 41:07
O'Net. Thank you. O'Net, yes, I love databases. And I love playing around with websites, right? So O'Net was a little playground for me. And it actually helped me kind of generate that list of like, what I had asked earlier was, okay, take five strengths, put it into a thing and tell me the perfect job, right. So that doesn't exist. But O'Net was kind of like something you can sort of do that with just to kind of break out of the tunnel vision to go, Okay, I don't need to be a corporate finance person anymore. These are like five other things that might work. And that's what led me to what I'm doing now. Right. So it's research, it's research and sort of open mindedness about other ways that you can, other careers that might work for you, you don't have to stay where you were before, do what you were doing before for a different company, right, which I think is what a lot of people end up doing is the default, it's either find the same job in a different company, or find the same job in a different industry. But that's probably not going to lead you to a much different place. You really want to take the time to just brainstorm a little bit, throw a bunch of ideas up at the wall, go to O'Net, and go don't be judgmental about every option. Right? Look at the thing, and then think about them and start marking them off and flagging the ones you want to kind of explore more. That would be my advice.

Scott Anthony Barlow 42:28
That's fantastic. And one last question for you. Before we go, before we wrap up. How has your life changed now? Like what is different for you now compared to two years ago, three years ago? How would you describe some of those changes, especially for going from what was no longer a great fit for you all the way to work in an organization that really lines up with much more of what you defined intentionally?

Michael Fagone 43:00
So I guess I would say the big... the shortest way to answer that is prior to this change, I believed that I had a lot of security because I had invested so much time in this company in this role and had so much experience. But I think underneath that I always felt stressed and concerned and it grew over time. That all of that could change in an instant. Because management changes, business slows down, layoffs happen, like and I had heard this before, working for a paycheck. There is no security in that right. Some people do make it all the way to retirement working for the same company. It's much rarer these days. But at the end of the day, if you're working for someone else, you're in their hands, really, right. Flash forward to today, the money is not what it was at my old job. And I missed that regular paycheck for sure. But the potential is there to be doing even better than I was before. But it's up to me, and only me to do that every day, right? to work on finding business to network to make sure that I'm doing everything I can to on social media on phone calls, to find work, you know, and that I never envisioned myself doing it. But now that I'm doing it, I never want to go back to sitting somewhere and getting paid by the hour, you know, or an annual salary. Because I am in control of my time now, I'm in control of my volume of business to some degree, I can take a break when I need to. I can... it's just I don't know I'm just in love with it right now because I am learning so much that I never expected and I'm being challenged in sales and marketing in just discipline and I'm pretty disciplined but this takes a whole other level of discipline. Like running your own business. I'm sure you know this, right. But I just I love it, I have so much more energy now and hope and optimism. And like I said, I managed to find a company, I'm an independent rep for this company. I'm not getting paid a salary by them, I'm getting paid by the deal. But the people are so great, and the most helpful, supportive bunch, I'm like, how did this happen? I just love it. I'm loving it. So it is possible, but you got to break out of all the way back to you won't be able to see it from where you're sitting until you step back, get some help, you know, even if it's just listening to a podcast like yours, like routinely, scheduling a couple coaching sessions, what you know, whatever, just believe in it, give it a try, and you know, break out of that rut, you know, how do I say this, I want to say this more concisely, just take a chance, take a chance on doing something different than you've done before. And don't just try to look for something similar to what you were doing,right? Try to shake it up. Because there's so much possibility out there. If you can just give yourself that space to look.

Scott Anthony Barlow 46:09
Quitting might just be one of the most overlooked and most useful tools and the process of discovering the work that you were meant to do. When the realization hit, Lynn Marie Morski, as a graduate student in multimedia design that she actually loathe coding, which was a skill she needed. She quit. When being a sports medicine doctor turned out to be a dream job just not her dream job. She started planning her exit route.

Lynn Marie Morski 46:37
Get a list, you know, written or in your head or otherwise, of exactly what you want. And she didn't mean what position, she meant characteristics just like we were talking about. And she said, just don't let that go, focus on that.

Scott Anthony Barlow 46:51
Lynn Marie Morski is a doctor lawyer powerhouse with multimedia background. She's also a self described hippie who gushes about Burning Man festival and is quit just about every career she started. Next week right here on Happen To Your Career. We'll get deep into how Lynn Marie was able to leverage quitting through her entire career. Until then, Adios. I am out. My goal is to perk up your day in an otherwise ramble lockdown type situation.

Michael Fagone 47:27
Yeah, I've never done a podcast before. So

Scott Anthony Barlow 47:29
I'm glad that I could be your first.

Michael Fagone 47:32
It's a virtual background of a famous house in Beverly Hills, actually. It's called the Sheats Goldstein house. And it's in a lot of movies and stuff. But I got a tour one time through a continuing ed class I did. And I just love... this is a picture from a master bedroom.

Scott Anthony Barlow 47:47
Interesting...

Michael Fagone 47:52
It's super... it's a John Locke, I think designed super mid century.

Scott Anthony Barlow 47:54
Oh, wow. That is awesome.

Michael Fagone 47:57
Yeah. So people always think they're like, "are you... is that your house?" "Maybe someday."

Scott Anthony Barlow 48:02
Not yet, but...

Michael Fagone 48:03
Yeah, but we'll see.

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What Happens When A Career Change Doesn’t Fit?

on this episode

Many of the people that we have worked with here at HTYC tend to go through several career changes on their own. They try many of the traditional job search methods, and they don’t see lasting results. Usually, they start excited about their new role, but then, at some point, start realizing that something is off. Sometimes the role or company doesn’t match your values. Sometimes the role doesn’t match your strengths.

Meet Laura. She used to work for a global law firm for 12 years, and made a change to this technology company 2 years ago. It didn’t take long for her to realize that she needed to make another change.

What you’ll learn

  • Why Laura felt she needed to leave Law in the first place.
  • What to do if you find yourself unhappy (like Laura)after making a career shift.
  • How Laura figured out what she needed to do next in order to be happy in her career.

Laura Parker 00:05

I was thinking, "Hey, it'd been a really steep learning curve. And I completely underestimated that." But I’ve done learning curves in the past. I have moved industries, most jobs I've had have moved me from industry to industry. But this was a really steep learning curve. So, I found that quite difficult, but then the fact that I wasn't playing to my strengths. So I'm probably about nine months in.

Introduction 00:30

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:54

One of the things that we've noticed behind the scenes here at HTYC is that so many people go through this same cycle again, and again, they try a bunch of traditional job search methods, and then they get a roll, then they don't see lasting results. Usually, they start out really excited about their new role. And then at some point, start realizing that something's off. Sometimes the role or company doesn't match their values. Sometimes the role doesn't match their strengths, there's a billion different things that they realize that they haven't considered when they get into that new role.

Laura Parker 01:31

After probably about 12 months, I just noticed it really wasn't playing to my strengths. It was taking up a lot of mental energy because I was having to re-adjust, actually, some of my baseline values to a certain extent, and it was exhausting. And I just thought this is not what I want to be doing. I was a bit frustrated and found myself in that position so soon after making a big career shift.

Scott Anthony Barlow 01:54

That's Laura Parker. She used to work for a global law firm for 12 years. And then she made a change to this technology company two years ago. It didn't take her long for her to realize that she needed to make another change. And that's where she found this podcast. But hold on, I'm getting ahead of her story here, we need to jump back first and see why she needed to leave that law firm in the first place.

Laura Parker 02:15

Yeah, so before joining this technology company, I had spent about 12 years working predominantly for one global law firm. And I had a variety of roles. I had the opportunity to go to Hong Kong with them for a couple of years. But I knew after I got back from Hong Kong, which was probably about four years ago now, that I was going to need a new environment, a new working, a new role. I knew I wanted to leave professional services. Anyone who works in professional services will probably understand where I'm coming from but partnerships are their very own special working environments. And for me, they had some frustrations after being in that sector for 12 years. For example, it's quite hard to get partners to make decisions. They will call it a collaborative environment, but it can be... it's quite difficult because typically no one person has leadership so you can end up sort of analysis paralysis by an analysis type situation. I know after being in that type of environment trying to create change for that period of time, I knew that I had to move on to really stretch myself and work in a different environment, that was more empowering. There were lots of specifics as to what I thought I wanted to do in a new job, I wanted to move to a smaller, more nimble company, more agile, I was interested in trying to move into technology just because I thought for no particular scientific reason, I just thought it would be a good thing to move to in today's world. I wanted to get a bit more back on the frontline of sales, which I haven't been in working in partnerships, you don't really sell in the way that you do when you're selling a product. So I wanted to get back on the front line and sales. So I had quite a lot of criteria that I was looking for when I made the move, but essentially, I just knew I needed to be in a different more empowering environment but it took me a long time. I was probably looking for another job for probably about two years actually before I found this one, it was very hard to move industries. I didn't know any other recruiters beyond the legal and professional services environment. It was quite a hard piece of work.

Scott Anthony Barlow 04:24

So you worked for around two years to make that change, which was, co-incidentally, also about two years ago, and then you did all this work and all this effort, made the change, and then somewhere along the way, found that you wanted to make another shift. Tell me about that.

Laura Parker 04:49

My experience in the law firms have been looking after or managing the largest clients of, most recently, it was investment bank clients. Most of them were worth about between one and $10 million to the law firm. And when I was offered the role here, I was offered the opportunity to manage and up-sell to the largest customers in, at the time in the EMEA region. What happened was, though, that by the time I'd done my notice periods, which in the UK is, you know, for senior people, it's typically around three months. By the time I'd worked my three months notice period at the law firm, when I joined here, the team that I was meant to join looking after the largest customers no longer existed, they made a decision to disband it. So my role ended up being looking after hundreds of customers, you know, I've had nearly 150 at one point and trying to sell to those customers, and that after probably about 12 months, I just noticed it really wasn't playing to my strengths, it was taking up a lot of mental energy because I was having to re-adjust, actually, some of my baseline values to a certain extent, and it was exhausting. And I just thought this is not what I want to be doing. As I say, I was a bit frustrated and found myself in that position so soon after making a big career shift. But that was where I was and I really wanted to own it and do something to improve my situation, but that I owned.

Scott Anthony Barlow 06:17

I think that's a place where a lot of people find themselves. And I'm a little biased because we run a company where people find us when they want to make career changes. But often, when we get to interact with a variety of people around the world, they are in a similar position to what you experienced, where you decided, okay, this is not working, and working with global law firm, and in that industry, that area wasn't working for many different reasons, wasn't the right type of collaboration, etc, etc. And then you did all of this work, all those effort, which was pretty awesome to make a change, knowing that you needed a few different pieces, and then you got to the new role, which you know, again, kudos to you for doing something about it and owning it, as you said. And then you realize that there were some other pieces that you maybe haven’t necessarily considered like I heard you say something about, some of my baseline values were adding up in the way that I wanted them to. So what would be an example of that?

Laura Parker 07:29

The main example that comes to mind is when you've got targets, and you've got a large customer base to try and sell to reach those targets, it feels very transactional in nature. And that is not what I had spent 12 years doing beforehand, my strengths, and I guess my values aligned to really building relationships for the long term, bringing value to people, understanding what they value, and then figuring out how I can bring that to their table. And I just didn't have the opportunity to do that when I had to try and keep in touch with 150 different customers and try and sell to them. It was just very transactional in that. It meant I was turning up on phone calls without… I was used to knowing everything that went on in the customers I had before, probably more than the partners and that wasn't the case here. I was sort of having to be dropped in without having done research, without having half the time to sit down and talk to people, without really potentially ever having met people before. On the customer side, that was probably the prime example of why I thought this just isn't sitting well with how I want to operate. It's just that the job, it wasn't, you know, there were plenty of people out there that will love that, sort of, moving fast paced, moving from customers-to-customer, but it just didn't sit well with me.

Scott Anthony Barlow 08:43

Well, it sounds like for you to get the most out of your role, work, you need to have a continuous relationship, for lack of a better phrase, and that continuous collaboration and that know what's going on and that is much more fulfilling for you. I'm guessing, shot in the dark, than the parachuting in and making the sale.

Laura Parker 09:07

Yes, absolutely. I love the winner of the sale. I do love getting signatures on the dotted line and but I want to do it because we found a solution that really works for that customer because we can help that customer's business and we're gonna help our stakeholders look good, feel good, and do their job better. And for me, that just means I prefer to spend more time understanding what that looks like for as many people as I can.

Scott Anthony Barlow 09:32

Very cool. That's amazing that you know that about yourself. So my question then becomes, at what point did you decide, I did all this work, I now recognize that I need to make a different shift in one way or another, what transpired to have you say that, "Okay, now’s the time."?

Laura Parker 09:54

I mean, I knew it probably after about nine months, we were very orderly target driven business. So I'm thinking in quarters. How the courses, I miss my target and why I was missing my target. So after about three quarters, I was thinking, “Hey, it had been a really steep learning curve, and I had completely underestimated that but I done learning curves in the past, I have moved industries, most jobs I've had have moved me from industry to industry, but this was a really steep learning curve.” So I found that quite difficult, but be then the fact that I wasn't playing to my strengths. So I was probably about nine months in and I was having... I did have conversations with my manager, I mean, I think the manager does play a role in these conversations. And if you've got a great one then, you know, you really need to leverage them. So I was being open that the response back from the business was, well, you need to tell us what you want to do if it's not this. And my issue was, I know about all the jobs that exist. I don't know what future jobs people might be thinking about creating. So I was struggling, I didn't think I wanted to do any of the jobs that I sort of saw existed, the people I interacted with regularly were struggling to think “well, what's the new job that I might do?” And I started talking to people, but actually then I got put onto your podcast by a colleague, and that sort of set me on a fantastic path.

Scott Anthony Barlow 11:15

Well, I'm so glad that your colleagues set you on the direction of our podcasts, because it turns out very well in the end. But I'm curious, when you started down that direction after you found the podcast, what happened next that sent you the direction that turns out?

Laura Parker 11:35

So I listened to a few episodes of the podcast. And then I think it was literally at the end of one of the podcasts, I think you say, “you know, you can email me if you have any questions.” And I just thought, how or I argued this email thing ago, let's see what really happens, and you reply, and I thought, “wow, this really exists.” And then it all happened quite quickly. I had an initial call. I can't remember who he is, sorry. But he was asking some great questions about my situation and what I thought I wanted to do, and then that sort of got me onto the career change bootcamp program. And I just thought, you know, it was quite a lot of money up front, but I thought I had been in, for me, damaging career situations in my 20s. And I thought it happened to me twice before and I've managed to get out of them. And I promised myself I'd never let that happen again, because I knew… I know how damaging it is. It takes a long time to build up your confidence when being shaken. You know, you can lose your confidence very quickly and then it takes a lot longer to build that back up. And I really didn't, I really wanted to try and nip this in the bud this time, my confidence was struggling after that sort of nine month period I mentioned. So I couldn't believe that I was in this situation, but I thought, you know, I just need to really do something quiet, drastic the wrong word, but what I wanted to do was have some things that were... do something and earn something that had longevity. And that's what I've loved about the program is that I know I've got access to these resources forever. And you know, the coaching skills I've had from Jennifer, the coaching sessions have been amazing. And it really helped me understand things about myself that I hadn't been able to piece together before but even so, notwithstanding that just having access to the resources and the worksheets has really helped me create an environment that feels sustainable. They all happen quite quickly. Once I had that initial conversation, I thought, “no, I am going to put my money where my mouth is. I'm going to do this program and I'm going to make it work.” Say that I don't keep finding myself in this, you know, I'm in my early 40s now so that's why I kind of couldn't believe that 20 years on I'm back in indecision I remember being in many years ago.

Scott Anthony Barlow 13:45

Share with us what has, I already know, but what at this point has happened because as you said, for you it has moved rather quickly. But what are you getting to do right now? Because you're in a state of transition, right?

Laura Parker 14:01

Yes. So do you want to know what… how I'm self-managing my current goals at the moment or what I did to get to this point?

Scott Anthony Barlow 14:10

Both. So you are transitioning internally. You found yourself, just a backup here a second, I heard you say earlier that, you know, “I had a great manager. They were very open to… so what do you want to do?” And that's fantastic. That's not necessarily in every single situation, but it does happen more commonly than what I think most people feel like. That said, you, I think, did a great job of taking advantage of that opportunity and trying to figure out what could this look like. So, how did that transpire?

Laura Parker 14:48

I kicked off the career change bootcamp and was quite religious about that. I took off, I did all the… I've joined the Facebook group, set up a coaching session, did all the pre-work and you know, had some great coaching sessions with Jennifer, connected with someone else in London who was going through the program so we met up a few times. I blocked the time out, you know, made the time to do it all. So that was all sort of following the process. At the same time, what I had decided to own as well was start talking to other people around the business here to find out… and quite a few people here have changed roles, like significantly change from department to department and I started a couple of people in the London office had done that. So I started talking to them about how they done that and the common theme was, being clear with your manager that you want to move, but also going out to the business and finding out what's going on in bits that you don't know about, parts of business you don't know about so that you can actually come up with some options. So that's what I did. I started getting in touch with senior people, not so senior people, people in departments that I thought I might want to work in. We're not very big in London here, you know, there's only about 40 of us now. So I was contacting people in our San Francisco, Melbourne, New York offices. And just, they were people who had either shifted roles quite significant. And I wanted to find out how they done that, or they were people, as I say, who were in departments that I thought maybe I'd be interested in working in. Or all they were just quite senior people that have a broad scope of what's going on, they see more broadly what's going on than I was, so I could get their take as to what they thought the challenges in the business were, and what some extra effort would be valued. And I had all these conversations, I sat down with Jennifer, I worked through what my questions were going to be that I was asking them. So I kept the same questions for everybody. So that allowed me to have some things coming out from all those conversations. So I could spot patterns and actually come up with a plan and not just have lots of random bits of information that didn't connect. So I got some really great intelligence from that. And it was through those conversations, plus all the career change bootcamp stuff to help me really understand what my strengths were, that allowed me to design essentially, I've designed a job for myself here. I took that to… my manager was great. He supported me in getting that up to the leadership. And where I'm at now is leadership bought into it. They didn't want it to be a sort of all in right now. So that's the transition point also, because I do carry a target and we have investors who care about revenues. So I can appreciate that there are some, there's a bit of a business imperative for me to keep... trying to keep bringing in some of the revenue that I'm targeted for, but they have dropped my revenue target by 20% to allow me to spend 20% of my time on the new roles, on scoping it out. And then I know they've created a backfill for... their starting the process for having a backfill for me in the summer.

Scott Anthony Barlow 17:54

Okay, so in that 20% and the role that you're shifting to, what do you get to do?

Laura Parker 18:00

So right now, a couple of key things have happened. I was off site in our San Francisco office for a group of people that are quite instrumental, so the goal I get to have does involve supporting our largest customers, you won't be surprised to hear, we have about...

Scott Anthony Barlow 18:16

Not surprised.

Laura Parker 18:18

We have about 80 of those across the whole business. And we have a group of four people that are responsible for kind of delivering our product to that customer. Those four people had an off site last week in San Francisco. So I went to that off site and have been able to contribute to that and part of my role will be to start to understand, at the moment, all four of them as kind of treating that role a little bit differently. They're delivering different things in different ways to the customers. So we're trying to bring some standardization to then allow people to flex where they need to, but where we're kind of starting from a bit more of a more standard approach. So that was one thing that I've kicked off. And then other than that, the main thing I'm doing for the rest of this quarter and again, with Jennifer's help, I've really been very clear as to how many days this quarter, the 20% means I can contribute, you know, that helps set expectations and help people don't expect too much for me or me expect too much for myself. So with the time taken in San Francisco, I mapped out how many other days I have left, and I'm using those days to start connecting to other people with this new hat on to see what they think the value that I could bring in this new role and what challenges they've got that they'd like some extra resources supposed around and someone a bit of a fact finding mission until the end of March, for sure, initially.

Scott Anthony Barlow 19:40

How would you describe some of your strengths and how they fit into this new role? Which I understand this role doesn't have a name yet. And honestly, I think that it might be easier if a lot of different roles have the name and we just focus on what they actually do and what your function is and what results you deliver. But for you, you have done a great job identifying some of your strengths and what you want. But if you can share just a little bit about how you describe your strengths and where they fit into this role.

Laura Parker 20:10

So actually, of all my coaching sessions with Jennifer and all the work that we did through StrengthsFinder, the phrase that really resonated with me, that she, of course came up with, because she's fabulous. With the idea of being a conductor in an orchestra. That sort of was the best way that I could visualize it. And when I look back at where I've been most successful, it is getting people focused on an outcome, bringing the moving parts together, trying to streamline things, but enabling people at the same time. And that was the crux of what I thought I could bring. We're a fast growing business, and will probably double in size again this year. It's a really real opportunity to get people aligned in a direction, as I say, help enable people to focus on aspects they might not currently be able to say, everyone's too busy rushing around. So that idea of being a conductor, just bringing people together like defining what we're trying to achieve, bringing people together, getting people focused on delivering that and empowering them to do that is the kind of pretty much where I the main crux of the skills I wanted to put to use.

Scott Anthony Barlow 21:21

You know, what is, I think, just crazy. I see it all the time. I'm still blown away by it. The simple fact that when you, and I think you've done such a great job of this, when you go through and get clear about what you want, all of a sudden that puts you in a much better position to be able to ask for exactly what you want. And the crazy part is that when you ask for what you want, then people are so much more likely to get what it is that they actually want. And I think you've done such a phenomenal job of that here. So kudos to you, first of all. And then second of all, I'm really curious about something that you said earlier, you had mentioned the idea of confidence and you promising yourself that you're never going to let yourself go down the track where your confidence is depleted or diminished so much because you know, just how long it takes to bounce back from that. And I would absolutely agree with that, you know, thinking about my own experiences and the experiences that we see all the time, you know, we see sometimes people that have overstayed in their job for three or four years and it just takes a significant period of time to be able to bounce back from that from a confidence standpoint. So I'm curious a little bit about what you meant by that? And how did you recognize before it got to that undoable point that this is something that needed to change now, not later?

Laura Parker 22:57

Yeah, I mean, I recognized it quite quickly because of having been in the situation before, albeit it was a long time ago. But I recognized it quite quickly. It was a while before I figured out what to do about it. And I had, as I said, had a conversation with my manager that I wasn't enjoying where I was. I knew I wasn't delivering what they needed the goal to deliver but I was struggling with that, as I mentioned, for some of the sort of values way I operate. So I had that conversation. What actually worked really well that kind of also really helped move me down this path apart from my colleague here, tell me about your podcast, was it struck me, my managers in San Francisco, he's American, and I think, and I'm British, and it really opens a doorway. When I was much more, well, for me quite blunt about where I was at, you know, British people, skirt around things, and we certainly read the tones. And I think I hadn't been blunt enough with him. So he hadn't appreciated where I was at. And I got to a point where I just had a really open conversation. So I don't want to be in this role. That helped a lot. Because then and but at that point, I was able to say, but I'm doing something about it. By that point, I'd signed up to the boot camp. So he really valued the fact that I was doing something about it, that I... and he understood finally, what I was really saying, rather than me being British and not saying it clearly enough for him. And from that point on, he was able to sort of connect me and open a few doors. But I knew my confidence. I recognize it quickly. It's just a few things came into line that meant I was able to do something about it, which was finding out about Happen To Your Career, having that open and frank conversation with my manager and really getting to understand my strengths and then doing something about it.

Scott Anthony Barlow 24:43

What did you feel like was the hardest part of making this most recent change? And I know it's still not complete. However, it's well on its way and it's going to happen in entirety, it sounds like, on some kind of timeframe here, but what did you feel, like, was most difficult for you?

Laura Parker 25:05

I think the most difficult bit is probably still to come if I'm honest. And I have one more coaching session less so I shall be making a list to Jennifer. In that time, I've done brand new roles before and I know that what makes him successful, one of the things that makes them successful is sort of being given the authority to do the role. And this role is even more interesting. I've never designed a role, I've done... I've been the first person to do a role, but I've not actually created the role before. What will be interesting now is… I don't have a job title. I have an idea about what team I'll be in but that is still to be fully decided, so therefore, I don't know yet who my manager is going to be. I know my current manager feels very strongly in what I'm doing, he believes in his heart, I think that we do need someone doing what I propose. So he's backing me up at the moment, but I will have to move out of his team in the not too distant future. So what teams do I go to. So I think the challenging bit is going to be getting that authority and being able to sort of start working, assuming that I have some of the authority to do what I think I want to do.

Scott Anthony Barlow 26:17

Have you been in a similar situation before too, when you're creating something new, there has a tendency to be ambiguity around it? And working through the ambiguity to still make sure that you are getting whatever results are, either necessary or that you want to and a lot of times even defining those things can be a challenge in the first place. So I totally can appreciate what you're saying in terms of some of the challenges are yet to come.

Laura Parker 26:49

Absolutely, I think so, you know, something I've learned about myself not necessarily through the bootcamp, but I know I'm not, you know, one of my strengths is not planning to the nth degree, I am someone who tends to just get on with stuff and then I'll course correct as I need to. That's been okay, so far. I've put some high level goals in my proposal. I put some success criteria, or what I think success will look like. But I haven't got a completely defined roadmap as to how I'm going to get there. I'm fine with that. Because I know that the more I talk to people, the more I'll get that defined. But I'm also conscious that just for the business, like do you need to show that there is some direction and I'm not just sort of off chatting to people without really putting anything together. So I'm alive to that as well.

Scott Anthony Barlow 27:31

One of the things you said to me before we started here, and before we really got going was I didn't expect to have so many concrete results so quickly. And I've got to ask you about that because here's the general response we usually have when we get the opportunity to work with people, usually people say something along the lines of, "Hey, it was way different than I expected. It was far more amazing than I expected. It also took longer than what I thought it was going to." And that's the general response. So I've got to ask you about this, because it's different than what I hear on the normal side, and you've done such a great job, helping to speed up the process for yourself and really grabbing and taking control of that. And quite honestly, that's usually where I see more results more quickly, is usually those people that take more action more quickly, quite frankly. But what do you feel, first of all, when you say that, what did you mean when you said, "I got more concrete results more quickly than I expected?"

Laura Parker 28:40

I was very surprised at how quickly, I mean, I mentioned to you I think before we started recording that my target, I have a quarterly target and my target was dropped by 20% fairly easily. Like just within a couple of weeks of me putting this proposal out there. And that was a shock to me. Like I think, as I say, this business runs on targets. That's how we show our investors that we're progressing. And my boss is very target focused. So once that happened, I was like, Okay, this is really happening now. And that was a signal for me more than having a job title or knowing which bit of the business I was going to sit in. Because we've had to really address what we're delivering as a business because of that, that happened really quickly. I said to you before we started that I wanted to show people that I'm just an ordinary person. And this is just sort of happened to me and it's not an extraordinary, I didn't want people to feel this was an extraordinary thing. So I've been trying to think what was in my control that facilitated that because some things you can't control, like you can't control who the manager is, you can't control whether they have the right outlook to support you or whether they care, but like when I think about what actually progress this definitely doing the bootcamp helped and you know, obviously I would recommend people do your bootcamp but I think what it showed the company here was that I was serious and I actually came with some pretty decent value adding information when I had that proposal, like I've been through some good thought processes about myself as to how I got to where I got to. So that was valuable, I think, you know, people can own that. And the other thing that really shifted with me having a very frank conversation with my manager, which I highlighted already, for me, I was at the point where I just thought I would just rather get this out in the open. If it causes massive issues, then I'll have to deal with that. But I just couldn't, I had to let him know where I was really at. So I would encourage people, as far as they feel possible, just be really open with where you're at, but try and do that with a plan or some thinking as to what it could look like if it was different.

Scott Anthony Barlow 30:47

So that's really interesting. It sounds like a big portion of what moved this along for you so quickly was being able to come to the table at a different level of preparedness and having thought through a lot of these things than what might otherwise have happened. And it sounds like there's a lot of contributors to that, part of it was, you can take control of the process. Part of it was, you know, getting to work with our team and Jennifer. Part of it was, some of the other steps that you took throughout the process, too. But I just want to say, first of all, congratulations, because I know, you know, going and doing that, and taking that level of control can absolutely be difficult and doing that in such a short time period. I think it shows that, you know, almost anybody really can do this, if you're focused on the pieces that you can influence and you can control which I think was another factor that you alluded to as well. So really, really nice job.

Laura Parker 31:50

Yeah, absolutely. Though, as I say, there are things that are within my control, there are things, you know, having a great manager, having a fast growth company where, you know, I'm in a fast growth company where movement is quite common. That's not in everyone's control, either. But I do when I think about being open and being honest and being frank and then taking a bit of ownership over the process of what the future could look like, that is within our control, I think.

Scott Anthony Barlow 32:16

Everybody has the ability to influence that. I love it. Well, I so appreciate the opportunity for us to sit front row and see some of these changes, and you putting trust in us to be able to assist with that. That's amazing. And I really appreciate you taking the time, not just... before we hit record, we were actually looking it up trying to figure out, you know, how many months has actually been? Well, it turns out that was just back in September, where you started to really double down on making this type of change. So it's really only been four or five months?

Laura Parker 32:55

Yeah, probably. I mean, yeah, probably less, probably more four months because it just took a while to get their schedules with time differences. But yeah, definitely by Christmas, I sort of knew, I knew that things will now, on the cards to change.

Scott Anthony Barlow 33:07

Well, great job going from listener of the podcast into getting the results that you were looking for. I think that that's absolutely amazing. And thank you for taking the time and making the time and I only have one more question for you, for people that find themselves in that situation where you were, you know, maybe they had made a change or two before and recognizing that, you know, something is amiss values or otherwise, what advice would you give them when they're at that point, trying to decide, you know, should I make a change, and should I make another change? And if so, what does that look like? What advice would you give them?

Laura Parker 33:45

My advice, when I have given this before is, do not stay in that negative environment for any longer than you absolutely need to. It's so harmful and it takes such a long time to get back up to being the best version of yourself. And when I say don't stay in it, I mean, look at what you can control and start working on those pieces. A lot of it you can't control but there are bits you can and that's where you need to focus your efforts.

Scott Anthony Barlow 34:14

That is fantastic. Thank you again for coming on and sharing your story.

Laura Parker 34:19

Thank you. I'm so pleased I could do this. Thank you very much.

Scott Anthony Barlow 34:22

We got to meet Laura originally because she joined our career change bootcamp program. And right now, we're accepting applications for our next group for CCB. Companies are still hiring, many are growing and our proven career change framework still applies today in what some would call uncertain times, even more than ever. And over the past couple of weeks, we've been talking with a lot of people and answering many questions specifically about the current state of affair. So if you want to take the first step to make your change and do so with an entire team of experts that can help you do it, especially in these times, then send me an email, scott@happentoyourcareer.com with 'CCB Conversation' in the subject line, I'll connect you with our team. And we'll find the very best way that we can help you for your situation. Hey, also, I mentioned we've been getting on answering a lot of questions about COVID-19, and how's impacting people's careers and their job searches. And we've shared a bunch via webinars and on the podcast over the past couple of weeks. But on Monday, I'm going to share even more about how to take control of your career and your life during these interesting in uncertain times. And I think there's so much more opportunity here than what most people realize. So make sure that you're subscribed to the podcast, so that you don't miss it. Hit that subscribe button on whatever app you use. And also, by the way, what we've realized is now people need this information more than ever, share this podcast, share this episode with someone that can use help at right now, this time, this moment and be a part of the solution. Hey, we'll see y'all next time, right here on Happen To Your Career. Until then, I am out. Adios.

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