Finding A Fulfilling Career That Fits You With Megan Crawford

on this episode

What do you do when you decide your current job no longer fits you?

There is a shift that happens for a lot of people: Suddenly a role you thought you’d be in for the long haul no longer seems like the right fit for you. 

Sometimes it’s a priority shift, something happens externally, and you decide it’s time for a change. Maybe you brought a new child into the world or you’ve started missing too many of your kid’s sporting events.

Sometimes it’s an internal shift, a sudden misalignment of values, where you no longer feel good about the work you are doing. 

So you’ve decided it’s time for a change! Making that decision alone can be life-changing (and it’s worth celebrating!) but it can also be somewhat terrifying to actually take the steps necessary to leave. 

HTYC career coach, Megan Crawford worked in recruiting for over 12 years until she realized her role no longer aligned with her values or what she wanted out of her life. On today’s episode, she discusses her career change journey from recruiting to coaching, including tactical steps you can take if you’re in a similar position!

What you’ll learn

  • How to use fear of the unknown and uncertainty to fuel your career change
  • What to do when your new career isn’t what you thought it would be 
  • The importance of acknowledging that you’re no longer in a career that fits you

Success Stories

I’ve been offered the job! It was great having the opportunity to speak with you prior to my interview. It enabled me to highlight my strengths as part of the conversation and I was able to be clear about my enthusiasm for opportunities to be proactive versus reactive. I also highlighted my desire to provide positive individual experiences. Our discussion not only assisted me in the interview but it also helped to increase my confidence!

Bree Hunter, Project Officer, Australia

One of the most key things we talked about was feeling instead of thinking, I would think all the time, about this and that, I would just take time to feel. That is the key for really understanding where you are supposed to be and what you love.

Kelly , Leadership Recruiter, United States/Canada

Megan Crawford 00:01

Somewhere along the way, corporate recruiting started to not be a fit for me. And so I felt a lot of empathy and a lot of like sitting in my candidate's seat. I really started to feel those same things that they were feeling.

Introduction 00:20

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:45

Okay, what happens when you decide your current job no longer fits you? Yes, it can be jarring to realize the role you once thought was the perfect fit is no longer right for you. But we see this happen all the time. And I've experienced it myself. Many times what's happened is your values or your priorities have shifted as time has gone on and you've realized you want something else, that's okay. There's nothing wrong with that. And, yes, it can be difficult to accept that you've outgrown the role that you envisioned you would be in for the long haul, but it can be even more difficult to leave that role, to leave that situation. But don't let your aversion to loss or risk keep you trapped in an unfulfilling opportunity. It's possible to find a new fulfilling role.

Megan Crawford 01:35

Please take off that pressure that you have to figure this out right now. The awareness, acknowledging the awareness that this is not a fit is amazing and good. And let's honor that.

Scott Anthony Barlow 01:48

That's Megan Crawford. She's a career coach and strategist on our team right here at HTYC. Megan is a wife. She's a mom, a meditator, artist, self awareness advocate, and she refers to herself as a general nerd, which I appreciate immensely. Megan has been a career coach since 2015. And she's worked for companies like The Muse, Full Stack Academy, but before she became a coach, she worked in recruiting for 12 years, for companies such as Deloitte, Booz Allen Hamilton, she worked with many industries over the course of her career– IT, accounting, finance, marketing, sales, design, just to name a few. During her time recruiting, she was also an adjunct professor at Drexel University specializing in, you guessed it, career planning. Megan made a major career transition from a recruiting to coaching when she had the realization that recruiting no longer aligned with her values, or what she actually wanted out of her life. You'll hear her recount her personal career change story. And as we go along, she'll share her advice and expertise that she has gained over the years on how to strategically find what fits you. Here she is.

Megan Crawford 03:00

I started out really naturally falling into recruiting. I've always easily connected with people. I've always loved learning about people's stories. And recruiting was like a really good match for me. I've also always been really good at getting jobs. Like since I was little, 14 years old, I always really loved working. I loved having my own money. I loved learning different jobs. And so I've always been really good at getting the job that I wanted before recruiting.

Scott Anthony Barlow 03:33

What was the 14 year old story? I'm now very curious about that. Like, what did you do at 14 years old where it's like...?

Megan Crawford 03:39

I worked at a gift shop, like, a little card, like, they sold Hallmark cards and little knickknacks, little presents, and I worked the cashier and I sold lottery tickets. I loved it.

Scott Anthony Barlow 03:50

Oh, interesting. So that especially resonates with me because my daughter just relatively recently got her first real job at 14. With all the kids, I helped them start a business at age 12. But this was her first like, W2 type job. And she also apparently is good at getting jobs. So you were in the gift shop, you're selling lottery tickets, you're doing all the things and it sounds like that set you up to enjoy working as well. So what continued to transpire as you moved beyond, let's say, 14?

Megan Crawford 04:28

From day one from that position, I loved helping customers find what they needed. I loved helping them pick out the perfect card. I loved making them happy. I mean, it was like an early thing for me that sort of customer experience was ingrained. I went on from there to work in several in the Philadelphia region hoagie and cheesesteak places. Yes, so I was the sandwich builder for a good six, seven years for high school and into college. And again, just that experience of working directly with the customer, making them happy with food at that point, I love those jobs, I literally love those jobs. And just from there, through college, I worked in food service. But then I also started working in an office in college. And it was in a Student Support Office. So like life and support office. So I was an admin. And again, I was just literally helping people, whether it was finding resources on campus, or just within their own life, like, "Hey, I need to find a job in this community." And I had the resources for them. So that set me up for my first really, my first office job was in college.

Scott Anthony Barlow 05:41

Interesting. So where and how did that evolve into recruiting?

Megan Crawford 05:45

Yeah, so when I graduated, just literally started to apply to jobs. And one of them was a temporary job at Booz Allen Hamilton in Virginia. And they hired me temporary. It was like a temp job. And then within a week, they hired me full on as a recruiting assistant. I didn't even know what recruiting was at that point. Legitimately. They're like, "Yeah, you can be a recruiting assistant." I said, "Okay." There I was. This was so long ago. It's so funny to think back.

Scott Anthony Barlow 06:21

So then what was that experience like for you? What did you enjoy about it? What was very different than what you thought recruiting was going to be? Tell me all the things.

Megan Crawford 06:31

Yeah, so I really got a great foundation on the structure of hiring in a large organization. I got to understand the different components and the departments that needed people, right. So to hire. So it was everything from posting job descriptions, sourcing, it was talking to like, like that initial conversation, scheduling, huge interview days, like 100 people, scheduling 100 people to interview with multiple parts of the organization. So I had a really good functional knowledge of recruiting and an understanding of how it operates within a big business.

Scott Anthony Barlow 07:11

How long did you spend overall in recruiting? Was it about if I remember, over a decade, like 10, 12 years or so?

Megan Crawford 07:18

Yeah, it was about 12 years.

Scott Anthony Barlow 07:21

What did you get to learn along the way, as you were continuing to evolve in recruiting? What did that trajectory look like for you?

Megan Crawford 07:31

Yeah, for a while, it was really just playing that part of recruiter and putting, helping to hire people, helping to facilitate that process. But along the way, I really started to pay attention to right fit. And it was something that I just couldn't let go of, and understanding how different organizations make their hiring decisions, and really gravitating towards the candidates' stories and lives. And were they making good decisions for their career? Were they making decisions that would benefit them as a person? And I tended toward that aspect versus the recruiting and hiring aspect. So I sensed a shift in me, for sure. But how I approached it.

Scott Anthony Barlow 08:22

What do you think caused you to be really interested in that area?

Megan Crawford 08:26

I think I was also sensing a shift in myself, somewhere along the way, corporate recruiting started to not be a fit for me. And so I felt a lot of empathy and a lot of like sitting in my candidates seat like they were trying to find something new. I really started to feel those same things that they were feeling.

Scott Anthony Barlow 08:46

What did you notice when you were there, and you're feeling some of those things? What were some of those things that started to no longer be a fit? Maybe they were once before but as you continue throughout your career in recruiting, what were some examples of that?

Megan Crawford 09:04

Yeah, I can think of a few examples. One in particular really stands out for me, and it was hiring teams. I'll speak about it a little bit generally, because it happened on several occasions, but hiring teams that were making poor choices, and being very, very narrow minded in the candidates that they were even willing to look at. So if you think about, oh, I'll only hire somebody that has an MBA from a certain school and sort of that very, very knobby approach to how they would view candidate resumes. I got a really bad taste in my mouth about that because I, on the other hand, I'm talking to these magical candidates who have the experience can do the job, absolutely can do the job, and me having to communicate to them. No, we can't move you forward. It was a huge disconnect from my values. It was a huge disconnect from like what made sense. So that's a big one that stands out for me that just making decisions about hiring behind the scenes from a company perspective, that just did not make sense.

Scott Anthony Barlow 10:13

That definitely rubs me the wrong way. It infringes upon, I'll say my values as well. And I think moral compasses, too. Not so much about being dead sad about a certain type of candidate, but where you have all of this potential, and people are just not open to considering other original ways in order to get to the same, I guess goal, achievement.

Megan Crawford 10:44

Yeah, 100%. It's that exactly. You know, if we're on the same path, headed towards the same outcome or goal, like you said, then why do those little details matter? Why does it matter where they got their MBA, if the person can do the job? And so really naturally, I started to talk more to the candidates about and say to them, "Hey, I really think that maybe this isn't a fit for you" which isn't what you're supposed to do in recruiting. Right? You're not supposed to be saying that.

Scott Anthony Barlow 11:14

Supposed to be, it's not. So I hear. I may or may not have done the same thing. But so I hear that that's frowned on.

Megan Crawford 11:22

I really started, I think career coaching before I even really knew what career coaching was, honestly. Yeah.

Scott Anthony Barlow 11:29

What did that look like at first? When you're having those conversations, do you remember one that stands out for you, a particular individual, where you are having a very different conversation, as opposed to just, hey, get you in here and move you along in this process. And it seems like a great fit. What was one of those examples or stories where the conversation was different than normal? And you unofficially, maybe were doing some coaching?

Megan Crawford 11:59

Yeah, I remember it was a software developer. And I was hiring really technical people who had to be consultants also. So they had to sort of play two roles: consultant and software developer. And so it was a specific profile, right? It was a specific type of person. And I remember talking to this guy, and he was so smart. And so into software development, right. Like that was his thing. We had several conversations. And I mean, over months, it was a long relationship for recruiting. And I remember him talking about, like, when we were talking about the idea of consulting, and the idea of going into the client, and the idea of maybe talking about other things that we did, and upselling, that kind of stuff, right? And panic would go across his face, and not just panic, like, "oh, you know, I've never done that before. But I'll try." It was like, he really legitimately didn't want to be client facing. And I think he was trying to fit himself into roles because he needed a job, he wanted a different job. And the more we talked, I just had this gut reaction to not moving him forward. And I was very, very honest with him. And I said, "I just don't think that this is right for you. I don't think that this is the right path for you. I think you should be hyper focused on finding what is right for you." I don't want to have a conversation six months from now, that says like, "Hey, I had this feeling. I knew this wouldn't be a fit." And so I did it in the recruiting process.

Scott Anthony Barlow 13:34

Do you remember what happened that? I'm so curious how he reacted.

Megan Crawford 13:38

No, he totally agreed. I think he needed the permission of someone saying it out loud. Honestly. He agreed because he knew more about himself than he, I think realized. And I think us talking and just saying things out loud helped him know that just because this job was available, and all these other things looked good, maybe just didn't look good for him.

Scott Anthony Barlow 14:01

So let me ask you about that. Because that's something that you and I both know, we see all the time with clients. And we see all the time with people that we interact with that aren't HTYC clients too, where they're going down a specific trajectory, because they think that they have to or any number of other, whether it's obligations, or they feel like they should do it, or thousands of reasons, right. And I heard you say just a moment ago, you felt like he needed some level of permission to not just keep going the same trajectory. Why do you think that we find it so difficult to change trajectory without someone else acknowledging that? Even though it sounds like he already knew. It sounds like based on what you're telling me, he already knew in that situation. Right?

Megan Crawford 14:52

Yeah, I think it's a lot of reasons. But I think in the beginning, it's that fear of the unknown. I talk about this a lot with clients, school and early career even is very linear. And it can be sort of easy to follow that linear path of like, "okay, if I do this and this, thisis going to be the outcome." And then many times, oftentimes, people get to a point where it's not linear anymore, something just doesn't feel... something feels off. And they know that they want to make a change, but not knowing what that next change is, is scary. And I think, at least just acknowledging it saying, "Look, I don't know what is next. It's uncertain." And I say this a lot, I say, "If we allow it, this uncertainty can just be possibility, right?" And so just opening it up. Because if we're sitting in that moment of uncertainty, then we're closed off to different options. So I just say, "Let's take a step back. Let's acknowledge the uncertainty and know that it's there. But let's just be open to it." But I think that it's the fear of the uncertainty in the very beginning, for sure.

Scott Anthony Barlow 14:52

[16:00] I love what you said. And this is such a good reframe, which I know reframe is a very coachee word, I suppose. But I really think it is such a good reframe. You said uncertainty, if we allow it can be possibility. Same exact thing. Same exact time. Same exact situation, just literally in how we look at it.

Megan Crawford 16:23

Absolutely. Yeah, I think if we get stuck into the idea of like this narrow minded view, like there's only one or two things that I can do next, based on what I've done in the past, we will be six months from now having the same feeling of something's off.

Scott Anthony Barlow 16:41

So where did you start to give yourself permission to look at possibility or possibilities when you recognized that recruiting, which once was a fit, and once was wonderful started to increasingly be less of a fit for you?

Megan Crawford 16:58

Yeah, so I took a job. I was enamored by the money, it was enamored by the prestige of this job. It was in recruiting. And I took it and I took it with a gut feeling knowing that I shouldn't have. Okay. And yeah, and I was sitting in it, and I had a boss that wasn't a fit, that he knew he wasn't a fit. And I remember sitting on the phone with him. And it was very corporate environment. And it's just wasn't a fit anymore. And I remember having this conversation, and I said out loud, "I made a mistake. I made a mistake." And he kind of didn't know what I was talking about. But it was really more of an acknowledgement for myself that it had become so crystal clear that this was no longer a fit. That I had to listen to what I was at that point doing on the side. At that point, I was naturally getting referrals of people needing help, whether it be with their resume, or like how to think about jobs. I'm in a brainstorm or so you come to me with like something that you want to do. I'm going to come up with all these ideas. And I see possibility, right. So I was already naturally doing that on the side. And I was like, "Well, I need to really look at this. Is this something that I can do as a career?" Yeah, that conversation was a real turning point for me.

Scott Anthony Barlow 18:29

That's so interesting. I didn't realize, this is why I love having these types of conversations for the podcast. Because even though you and I have interacted many times, I didn't know that that conversation took place. You and I have that commonality. Like I told you I had a similar situation where I took a role, everything appeared to be great, it was sort of, I don't know, enamored with many of the pieces of it. Even though deep down I knew that one I wasn't really that excited about it. It was probably the wrong fit. And then a year later, took me way longer than it took you, it sounds like. But...

Megan Crawford 19:03

I was six months in. Yeah.

Scott Anthony Barlow 19:04

Oh my goodness, good for you. Good for you for not waiting for a year. And I told my boss it was a mistake. And yeah, so what happened after that point for you?

Megan Crawford 19:15

Looking back, I looked for any opportunity that would allow me to be touching coaching. That would be like anything that was adjacent to it. So I wound up taking a part time role at an outplacement organization and a relocation organization where I immediately got coach training and I was also helping people who were relocating. It was part time and honestly at that moment, it was like, it sealed the deal for me. Whatever I could do to stay in the space of coaching, learn about coaching, continue coaching was what I was going to do. So really, it forced me to look outside of where I had looked. I promised myself I would not look at recruiting roles. I took recruiting out of my search terms, and only put in the things that I wanted to continue doing in my search terms.

Scott Anthony Barlow 20:09

Hold on. That sounds like such a small thing. But I think that that's very powerful, where you had to decide and commit to no longer intentionally or accidentally pursuing the same activity. And I think, you and I have probably both seen many people where we continue to search on job boards over and over again, for something that we know, isn't really the thing that we don't want. And we just keep doing that, because it's easy, and it's natural and everything.

Megan Crawford 20:37

I wrote it down. I wrote down, I will not get another corporate recruiting job. I promised myself. That is, I think the biggest thing that I did, the biggest gift I gave to myself in terms of making the change happen is that I promised myself that I would not put myself in that situation again, because it was not a fit. So it was more than a decision. Because, you know, definitely a decision. But it was the promise, to me, that changed the game for me. So that, yeah, I'm not going to look at recruiting rules anymore. This is eight years ago at this point. But I decided I'm no longer. I'm only going to put search terms in that have functional skills that I want to continue doing.

Scott Anthony Barlow 21:22

That's powerful that declaration or commitment. And we've talked on the podcast before about clarity, which a lot of people say, "Hey, I'm looking for clarity, and this and this, and this and this." And what we don't realize is that clarity comes in sometimes small tidbits from making those declarations, making those commitments. And it's a product of that, or a byproduct of that, I should say, as opposed to just finding clarity upon the mountain or anything. So that's awesome. And so here's what I'm curious about, for someone else who is in that situation, where they know they no longer want to pursue the same path and one way or another, what advice would you give them? What advice would you give them to help make big or small or intermediate size promises or declarations for them?

Megan Crawford 22:11

I think in the very, very beginning of the process, I would offer to someone that they do not have to figure it all out right now. Take the pressure off of yourself to make this amazing choice right now and figure it all out right now. It's impossible to figure it out right now. It was a process for me to get to the point where I know that this is my magical role. Like I know, I'm in my lane coaching. I know that now, it's been a process and it was a process to shift over to that. So number one, please take off that pressure that you have to figure this out right now. That the awareness, acknowledging the awareness that this is not a fit is amazing, and good. And let's honor that, like, you realize that that this isn't a fit, that's great. Now, let's start with the openness and really get into research mode. Right? Let's get into research mode. And let's start there.

Scott Anthony Barlow 23:15

I appreciate that. I have one more question for you, what causes you to keep doing the work that you do now? I had a conversation with you not that long ago, where you had said something, this probably won't be the exact quote, but it was something very much along the lines of, "I have found that I love the coaching in these types of interactions with people, particularly as it relates to people moving through their careers. And I'm going to do this work, no matter what." And at the time, we were talking about whether you were right fit for the team and that our team was a right fit for you. And it was just it resonated with me because you're like, I'm doing this no matter what we just need to figure out if this is a fit. And I thought that was very, very powerful. And that's a lot of the time it is where we're trying to get our clients to, to have that level of specificity in what they're looking for. So that they can just figure out if something to fit or not. But, what do you particularly love? What are some of those things that fall into that category for what keeps you doing this type of work?

Megan Crawford 24:23

For me, coaching isn't just a job. It's really helping people on their long journey, right? Their journey of their career. And as we know, our careers, our jobs, have such a ripple effect in our whole lives and the people around us. And so, for me, I think the impact of coaching is helping people build a better life, working toward an ideal, and I think everyone deserves to sort of move to that better spot or move to something that makes them whole so that the rest of their life can feel that way. So what gets me up in the morning and what keeps me moving and keeps me coaching is that, is helping people get to their ideal, not just career but life really.

Scott Anthony Barlow 25:16

Hey, something I want to let you know, the seemingly impossible career change stories that you hear on the podcast, are actually from people just like you who are listening to this podcast and decided to take action and have a conversation with our team. If you want to implement what you heard, and you want to completely change your life and your career, then let's figure out how we can help. Here's what I would suggest, just take your phone right now, open it up, go to your email app, and type me an email, Scott@happentoyourcareer.com. Just put 'Conversation' in the subject line. And when you do that, I'll introduce you to the right person on our team and you can have a conversation with us. We'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and support you in your situation. So open that up right now and send me an email with 'Conversation' in the subject line to Scott@happentoyourcareer.com.

Scott Anthony Barlow 26:11

Here's a sneak peek into what we have coming up in store for you next week.

Cindy Gonos 26:16

We really are changing not just the way that people think about how they do work and how they get work, but I think even before we start that work, we start helping folks understand themselves.

Scott Anthony Barlow 26:31

The reason why we exist as an organization is not just to help people get promotions, but instead to be able to change the way that work happens. And even the way that we think about work, so that we can make it much more fulfilling for humans. That's the impact that we want to have as an organization. And it really does start with individuals. It starts with you listening to this podcast and making the decision to do work differently to find what's going to fit you and be able to live that out in your world through your career.

Scott Anthony Barlow 27:00

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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How To Drive Your Own Career Growth And Thrive At Work

on this episode

Do you feel connected to your role currently? Do you feel important? Do you feel like you’re close to burning out?

These are the types of questions you can ask yourself regularly to evaluate your career and understand if you’re getting the growth you need. 

Many companies focus on employee engagement, but their idea of growth and engagement isn’t guaranteed to be exactly what you want or need. 

It’s up to you to define what you need out of your role and plan for your future. On today’s episode, Rachel Cooke of Lead Above Noise talks about the four different types of growth and how exactly you can drive your own career growth.

What you’ll learn

  • How to know what’s holding you back from doing your best work
  • How to figure out your definition of career growth
  • The four components that create a really powerful employee experience
  • How to ask for recognition 

Success Stories

All the stars aligned and I ended up finding the right thing at the right place at the right time, and it was you guys! Everything that you said was speaking to me and the things that you had done in the job that you had transitioned out of and into. Also how finding work that you love is your passion for people! Honestly, it was you Scott, I mean, the way that you talked about it, how passionate you were, I was like, there's no way he's gonna put out a faulty product. So I'm gonna try it, you know… I recommend you to all my friends, you know, even if they don't realize that they're looking for a new job, I'm like this is the first step, let's do this! Even if you maybe don't move out of this career. This is going to help!

Maggie Romanovich, Director of Learning and Development, United States/Canada

It was extremely valuable for me, for a lot of reasons! Just getting ready to make a shift to some sort of understanding what my strengths are, and just really how to bring those to the table and bring those to the forefront in my work and find work situations that are satisfying that hit on those strengths. I owe that largely to our coaching sessions!

Rob Abilez, Chief Compliance Officer & Corporate Counsel, United States/Canada

Rachel Cooke 00:01

I felt like I wasn't present for my kids. And so there were a whole bunch of circumstances that were converging that told me that my path was to step out.

Introduction 00:14

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:39

Here's the thing, I worked in HR leadership for many years long before HTYC was even ever thought of. And I grew to hate the term employee engagement. Why? Well, partially because it's a buzzword. However, there's another really large reason. So many organizations talk about it but not really doing anything of serious impact to help their employees actually be happier and more fulfilled at their work. And the crazy thing is that you don't actually have to wait. As it turns out, most people don't even realize that there are things that you can do so you're not waiting in your organization to drive employee engagement and actually allow you to be more fulfilled. So what is it that you can do to take ownership of your role in a way that actually matters, and allows you to be more happy more often in your career?

Rachel Cooke 01:35

Growth isn't just one thing. It's what you define it to be.

Scott Anthony Barlow 01:39

That's Rachel Cooke. She's the founder of Lead Above Noise, and also the host of McMillan's Quick and Dirty tips, Modern Mentor Podcast. Today, Rachel's going to share how you can take control to deliver your best work and thrive without waiting on your company.

Rachel Cooke 01:55

I went to college to study psychology thinking that I wanted to be a therapist, and I loved therapy, I believe in therapy. But I think I came out realizing I was a little intimidated by the idea of the human as a patient. But what if I can make the organization my patient? That just felt safer for me. So I went back to school for a master's degree in organizational psychology. And I have spent the bulk of my career working in the realm of people and HR. I spent several years doing HR full time and have been consulting on my own for six years now.

Scott Anthony Barlow 02:29

What prompted you to go from working HR full time? Which you and I have that in common. I spent a lot of years in HR as well, a whole bunch of other professions too, but very familiar with the HR side. What prompted you to go from HR to work in consulting?

Rachel Cooke 02:44

Yes. For me, I felt like I would never have so much hubris as to say that I learned everything that there was for me to learn, there's always more to learn. But at the same time, I felt like a lot of my energy was getting expended on what felt like being a cog in a wheel, I was executing on somebody else's vision, I feel like I was fighting in a rat race, I didn't even think I wanted to be in and I didn't really see a path for growth, because for me, it felt like growth meant promotion and getting more senior and sort of being more polished and speaking more corporate speak. And that just wasn't what I wanted to do. I wanted to not continue executing on somebody else's vision. But I wanted to step out and create change and deliver impact in a way that felt more meaningful to me, and that I felt like I kind of needed to be an outsider looking in, in order to do.

Scott Anthony Barlow 03:33

So that's super interesting, partially because one of the things that you and I are gonna get to talk about today is ways for... if you're in the situation where your company isn't necessarily providing an amazing experience for you to be able to do that for yourself, and growth is something that it sounds like you weren't getting in the way that you wanted to, to put it mildly. Is that an understatement?

Rachel Cooke 03:59

No, it's totally right. And I think the key there is that growth isn't just one thing. It's what you define it to be. I was getting a ton of growth as the company decided what growth looked like, it just wasn't what I wanted.

Scott Anthony Barlow 04:12

So what's an example of that? What is something that you were not getting that you really were missing or looking for?

Rachel Cooke 04:19

For me, it was really opportunities to have bolder conversations. So in my last role, I was an HR business partner and my role was really to sit down with my senior business leader and kind of listen to his plans and his vision and help him execute on it. And I didn't feel incredibly empowered to challenge him to push back to probe to coach him in a way that might infringe upon his ego. And that sounds kind of terrible, but I think that leaders within a company are willing to take a certain degree of coaching and pushback from an external consultant in ways that they won't from their internal business partner. And so for me, it wasn't about how is the company grooming me, how are they positioning me for the next level, I really wanted to impact change in ways that I just didn't feel like I had permission to.

Scott Anthony Barlow 05:06

I've experienced that as well what you said about how sometimes you have consultants as an example, where they're able to come in and deliver a different type of feedback or different type of advice. And it's paid attention to differently than, and not in all organizations, but certainly in many organizations, I've experienced that as well. So what's an example of that where now, if we're bringing this full circle to where you're at currently, you get to have that type of growth and those bolder conversations that you wanted to?

Rachel Cooke 05:41

Yeah. So one example that is very real time for me right now. I'm working with the CEO of a business and I keep having this conversation where he talks about conversations in the realm of, he almost thinks about it as a dichotomy. So a conversation is either it's very action oriented, right? We're talking about results, we're talking about something quantifiable, measurable, we're action planning, or we're having a kumbaya moment, and in his words, and in his mind, either we are executing, or we're like holding hands and singing a song, and where I've had the opportunity to really push his thinking, and I don't think I would have had the opportunity to do this if I were internal. And so I've pushed back and I've said, "Listen, I get that we may not right now with your team be having a conversation that feels totally like it belongs in a spreadsheet." I said, "but there's a lot of space between spreadsheets and Kumbaya. We're having a conversation with your team right now around how do they move forward? How do they collaborate more effectively? How do they better support each other and show up as a leadership team versus a team of leaders." And I think that there are genuine obstacles to that that need to be addressed and made visible. And so by putting those things out there by somebody on the team, being willing to say, "hey, you know, I pitched this idea a few weeks ago, and you guys shot me down, you didn't even give me an opportunity to explain or you didn't ask me any questions." I said, by raising those things with your team, you actually have the power to move them forward. And I strenuously reject your assertion that that means it's a kumbaya moment, right? So being able to really push him and challenge him and say, "I do not accept your assertion." I don't think you can do that when the person on the other end of the conversation is your boss,

Scott Anthony Barlow 07:20

Under what circumstances have you seen it work where you're able to have that same type of pushing or similar, even if it's not exactly the same? So I'm super curious about it.

Rachel Cooke 07:30

Well, what I think is that when you are a cog in the wheel of a company, and this is totally just my experience, I think there's an unspoken expectation that you're there to be part of a team and to support executing what the whole group is executing. When somebody brings me in, they're going out of their way, they are making a conscious investment in wanting to hear contradiction, in wanting to be pushed, in wanting to be challenged. It's not just that I have permission to do that. There's an expectation that I'm doing that, otherwise, what are they paying me for? So there's a bit of a self selecting thing that's happening there. I'm not saying every leader in the world is going to want my pushback. But what I am saying is the ones who have sought me out are the ones that do. So I don't have a choice, but to be a little bit bold and brave and candid with them. Otherwise, what are they paying me for?

Scott Anthony Barlow 08:19

Well, I think what's particularly useful as I'm listening to you tell that set of stories and what has worked for you is that you have to either find those environments in which you're getting the right areas of growth, in this case when we started talking about growth, or you have to go and to some degree, create your own or find another one, right. So that brings us, very much brings us full circle, because one of the biggest things that I wanted to ask you about is what if it isn't working? What if you're in that position, let's go back, how many years ago was it that you were working in HR and having these thoughts? Okay, so six years ago, let's go back six years ago for a minute, and say that, you know, for someone who's in a similar position where they're not quite getting the growth that they want, or they're not getting their buttons pushed in the right way for them, how can they impact that? How can they enhance their own employee experiences?

Rachel Cooke 09:14

Yeah. So what I will say is that for me, there were a number of life circumstances that were converging. So everything I said is the honest truth. And also, I had kids and this was obviously well before the pandemic. And so there was an expectation that I was commuting and I felt like I wasn't present for my kids. And so there were a whole bunch of circumstances that were converging that told me that my path was to step out and hang my own shingle and start my own business. I do not believe that that is necessarily the path for everybody. And I do not believe that for anyone who's maybe feeling like they need a little bit more love at work, the only answer is just to step out. I absolutely think that would be a terrifying thing to say. I think if you're in a position where you're not getting exactly what you want, but you want to make it work. You love your company, you love being an employee. And by the way, there's nothing wrong with wanting to be part of somebody else's vision and playing a role in executing it. And I don't mean to imply that that is a bad thing. It just wasn't what I wanted personally. But if you love being part of a company, you believe in your company's mission, you want to stick around, but you're just not feeling the love. I do a lot of work with organizations on crafting meaningful employee experiences. And I think that there's absolutely a role that companies need to play in helping their teams craft that. But I also think we are all very much empowered to shape shift our own employee experiences. I think companies work really well is when you have both the enterprise and the individual employees all steering in the same direction. And so the framework that I use with companies and that I use with CEOs and leaders, I think works just as well for the individual. So I love to talk about the employee experience through the lens of four pillars. So I think that there are some companies that think the employee experiences about like food and foosball, tables and lobbies, and free massages, and virtual yoga. And those are cool, like those are fun. And if you want to keep doing those as a company, I think go for it. But don't confuse those kinds of sizzle and physical benefits as your employee experience. As far as I'm concerned, what creates a really powerful employee experience is when we can do four things: we can deliver our best work and our best selves. We can develop new skills, capabilities and talents. We can connect with our teams, with a community with a sense of purpose, we feel belonging, and we can thrive, we feel well, we feel supported, we feel recognized, we feel like we have boundaries. When I work with organizations, those are the four pillars that we focus on. But I believe that an employee has certainly the power to take some steps in those four realms on their own, depending on what feels most absent for them. So let me pause there and see how that lands and I can keep going for hours. But that's probably not feasible.

Scott Anthony Barlow 12:02

I feel like we could probably have an eight or nine long hour conversation, maybe with bathroom breaks, I don't know. About these particular topics, so here's what I'm particularly interested in, when people are thinking about it not working, in this case, the employee experience, let's keep using that lingo. Your employee experience is not working that usually means that something is missing, or misfiring or something is not connecting, not an expectation is not being met in one way or another, the expectation of the employee. So my question for you, is about, when you think about these four pillars that you mentioned, what are some examples of each of those pillars? And specifically, how people can impact this employee experience? Maybe even what might be missing in each of these pillars.

Rachel Cooke 13:00

Absolutely. So if you think about the first one, which is deliver, there's some great research out of Gallup, they publish every year, their state of the American workforce report. And what they say year over year, is that the number one driver that employees are looking for when they're evaluating new jobs is to "what extent do they believe they're going to have the opportunity to deliver what they were hired to do" people care deeply, they want to show up and do their best work. So when I talk about deliver, what I push people to think about is, are there things that are keeping you from delivering the work that you believe you are hired to do? And that might mean things like, are you being micromanaged? Are there lots of administrative obstacles in your way? Are you struggling to have clarity on expectations or priorities? There are a million things that can hold us back from delivering our best work. So I really encourage people to think about if that feels like the space where you're sort of falling down, you're not getting to do the work that you care about, ask yourself, "What would feel different?" Are you sitting in back to back meetings all day and you feel like you're not able to get anything done? And what can you do about that? Can you talk to your boss and say, "Hey, I'm in meetings all day, I've identified two that I really just don't think I need to be in and I feel like I could have so much more impact if I spent those two hours doing something else."? It's finding the things that hold you back and then proposing small solutions that might make things incrementally better, right? Sometimes we're not able to get our best work done because we need to collaborate with another team that isn't showing up as we need them to. So can you pull somebody? Can you sit down with someone on the other team and just say, "hey, is there a better way for me to request the data that I need from you? Or is there a better way..."? You know, but it's about having the conversations, being a participant in finding the solutions, but those are the types of things that I would look for under the deliver pillar.

Scott Anthony Barlow 14:52

That's really, first of all, thank you for exact language and an example, that's super helpful. And second of all, I think that when you're talking about those areas that are not working, I think it's really easy to point out what those areas are that are not working, it's much more difficult to be able to identify potential solutions, and then go and do something to impact that. So I appreciate you saying that, and just wanted to note that and any other examples that you have for these pillars where we can demonstrate, here's how you would go to your boss, or here's how you'd go to another team member that is super helpful to make that impact.

Rachel Cooke 15:30

Yeah, so let's do one in develop, right. It's all about developing new skills. And I think for a lot of people that translates to, like, I need to go to a four day training program, or I need an executive coach. And the truth is, there are a million ways that we can find development, and maybe your company isn't investing in really rigorous programs right now. But hey, is there a project that you want to get a chance to have your hands on? Is there a committee you can ask to sit on? Is there something that you watch your boss do that you would like to suggest that you take off of his or her plate, right? "Hey, I watch you deliver this weekly report to your boss every week, can I help you put that together? Could I lead a team meeting?" Right? It's about finding small ways to challenge yourself within the confines of your everyday work and asking for what you want. But not "hey, can you give me $10,000 so I can go to this conference?" I mean, if the money is there, go for it. But don't let yourself off the hook and say, "Well, if I can't go to this $10,000 conference, I'm just not getting development." It's about being creative, and finding ways to challenge yourself and grow your skills that are easy. They're easy for your boss to say yes to. How could your boss say, "No, no, I prefer to do this heavy lift myself, you go back to your desk" right? It's sort of a can't lose situation. So that's the type of example I would look for there.

Scott Anthony Barlow 16:49

Well, I think what's really interesting about that, too, is after you build a behavior pattern of doing that, what people don't think about is their training their boss or training their co-workers to be able to be responsive to that. And after you do a couple of those smaller requests, you're starting to build a track record, you're starting to build a pattern of behavior, and they're expecting more of that. And then it's easier to go to the "Hey, can we use this $20,000 for development or whatever it might be?" It's so much easier to make that bridge from there.

Rachel Cooke 17:16

Totally. That is exactly right. That is exactly right. It is about creating small wins and building momentum along the way so that over time you gain permission to maybe ask for bigger ones.

Scott Anthony Barlow 17:28

Yeah. Okay, this is so good. Let's do another pillar.

Rachel Cooke 17:31

Oh, okay. So connect. I think connection has always been important. But it is at the top of my list right now. There's so many people who are feeling so disconnected. And I think that we need to be intentional. I think what's most important is that we don't default to assume that connection only happens in one way. Finding ways to connect with people and ask them you know, "what do you need?" If you yourself are feeling disconnected, what can you ask for? How can you role model reaching out checking you with somebody asking for help? I think that's a really important thing to do. But also staying connected not just to individuals, and not just a community, but also feeling connected to purpose. So if you take a look around at how you've just spent your day, can you see how whatever tasks you've done, actually drive, whatever impact your company is delivering? Or do you feel like you've just spent your day doing a whole bunch of busy work that just feels really disconnected? And if you can't find that connection, go talk to your boss, go talk to a colleague, but ask them, "Hey, help me understand, like, listen, we're in financial services. And as a company, I think it's amazing that we help consumers get access to loans, so they can buy a home or they finance so they can retire. But like I spend six hours a day in this spreadsheet that feels pretty mundane and administrative, like am I adding value here?" Find ways to really check. And by the way, if you are spending six hours a day on something that isn't adding value, can you find a way to simplify that a little bit so that you can get a little bit more time back and do something that makes you feel a little bit more connected to customers? Do some customer research or do some whatever would make you feel more connected to purpose, but being mindful of how connected do you currently feel, and what can you do to take one small step in the right direction.

Scott Anthony Barlow 19:21

I think that's so powerful and the research around all of that is unequivocal. All the studies, every single one that I've seen supports that if you cannot directly see and connect how what you're doing is making an impact, then it's not going to feel fulfilling for very long, there's going to be an exploration or a honeymoon period that wears off and then it's going to not be particularly rewarding in any way whatsoever. So I appreciate you pointing that out. Okay, we have one pillar left here.

Rachel Cooke 19:51

We have one left. Oh, and it is thrive. And thriving is really just about like if everything else is getting you to baseline, thriving is where you're kind of soaring. So this to me is about boundaries. It's about feeling recognized, right? It's about feeling like people would feel your absence if you weren't there. If you feel like you're burning the candle at both ends, and you're burning out, can you talk to your boss? Can you ask for help? Can you ask for the boundaries that you need him or her to respect? Or if you feel like you're giving it your all, and you're just kind of being taken for granted, can you ask for recognition? And you don't have to call it recognition, you don't have to say, "Listen, I've been working hard. So I would like some extra cash or a reward here." Now that can feel really uncomfortable. But what you can do is sit down with your boss and say, "Hey, I've really been putting my all into this project. And I just don't feel like I've heard much. I wonder if you have any feedback from me. How's it going?" And a lot of times what will happen is your boss will say something like, "oh my gosh, I'm so sorry. I've been so focused on the people who've been underperforming, I just haven't had a chance to come back and tell you like, "Hey, you're doing an amazing job." Or if there's a chance that you're putting your all into a piece of work, and it's actually not being well received, then it gives your boss a chance to give you that feedback. But either way, if you're not feeling recognized, asking for it, or asking for feedback to help you understand what could get you recognized and also letting your boss know or your peers know how you like to be recognized. Some people like a public celebration, some people just want a quiet email, some people see recognition as when I'm doing great work, I feel recognized when other people seek out my expertise, you know, recognition comes in many forms. And so reflecting on how you like to experience it, and then asking for it and also role modeling it, those are some great ways to turn up the dial on that one.

Scott Anthony Barlow 21:43

And I think that's a really common theme for every area that you've mentioned so far, whether it's recognition, or whether it's how you connect back what work you're doing to having an impact or any other area, it looks different for every single person. And recognition is such a great example of that. Because I have met many people over the years where they have a negative association with recognition based on some of you know, how they were raised. And like, I don't need no recognition. I don't know why that voice comes out. I'm not sure where that came from. However, yeah, that's real. And understanding that it looks drastically different per person, it can be so useful, because then you can go and have that conversation that you're talking about and say, "Hey, look. Here's what I need. And here's a good example." And I'm super curious to ask what works for you too, but for me, part of recognition is having conversations with people where they will confide in me, and would never tell what they're telling me to anybody else. Like I've had that happen with so many co-workers over the years. And that's something that I love. I love being in that. I love having the relationship that leads to that. And that's when I feel recognized where they're sharing things they wouldn't share with anyone else. And it was a great space in HR, like that worked really well as an HR partner in some cases. But so what is it for you?

Rachel Cooke 23:00

Yeah, so for me, it's not about glory, it's not about thank you, the greatest way you can recognize me is when we're having a conversation and you say something like, "Oh, I hadn't thought about it that way. Or, oh, I hadn't realized that." But you give me a verbal indication that through our conversations, something has unlocked for you. That is the greatest gift you can give me.

Scott Anthony Barlow 23:21

Love that. I love that and they appreciate you sharing. That is really helpful. And thank you for going into all of the examples. Something else that I wanted to ask you, just in our last little bit here is if you're well, let's go back to that maybe even pre six years ago, you're in that position, where you are not getting what you need, whether it is growth, whether it is any of these four pillars, any piece of any of these four pillars, what advice, would you give that person who's there and recognize that they're not getting what they want?

Rachel Cooke 23:54

The biggest piece of advice I can give to anybody is, if you're not getting what you need, do not sit back and say, "Well, I guess my company is failing me. I guess the organization is failing, I guess my boss is failing me." I would challenge you to... now, sometimes that is true, right? You might be in a toxic environment, you might not have a career path. But before you make that decision, I would really challenge you to sit back and say, "well, if they're not going to do it, what can I do for myself?" And really think that through and sort of implement as many tests and experiments as you can before you decide to call it.

Scott Anthony Barlow 24:33

Hey, something I want to let you know, the seemingly impossible career change stories that you hear on the podcast, are actually from people just like you who are listening to this podcast and decided to take action and have a conversation with our team. If you want to implement what you heard, and you want to completely change your life and your career, then let's figure out how we can help. Here's what I would suggest, just take your phone right now, open it up, go to your email app, and type me an email, Scott@happentoyourcareer.com. Just put 'Conversation' in the subject line. And when you do that, I'll introduce you to the right person on our team and you can have a conversation with us. We'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and support you in your situation. So open that up right now and send me an email with 'Conversation' in the subject line to Scott@happentoyourcareer.com. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 25:40

Somewhere along the way, corporate recruiting started to not be a fit for me. And so I felt a lot of empathy and a lot of like sitting in my candidate's seat. I really started to feel those same things that they were feeling.

Scott Anthony Barlow 25:53

Okay, what happens when you decide your current job no longer fits you? Yes, it can be jarring to realize the role you once thought was the perfect fit is no longer right for you. But we see this happen all the time. And I've experienced it myself. Many times what's happened is your values or your priorities have shifted as time has gone on and you've realized you want something else that's okay. There's nothing wrong with that. And, yes, it can be difficult to accept that you've outgrown the role that you envisioned you would be in for the long haul, but it can be even more difficult to leave that role, to leave that situation. But don't let your aversion to loss or risk keep you trapped in an unfulfilling opportunity. It's possible to find a new fulfilling role.

Scott Anthony Barlow 26:44

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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When Switching Industries Is The Solution To Enjoying Your Career

on this episode

Natalie had, what many people would call, a “great job.”She was learning and growing, had great coworkers and mentors, and was making great money. 

She felt like she should be happy in her role, but ultimately she wasn’t. She had begun to dread her workdays, and didn’t want to perform some of the main duties of her role. When she realized her career no longer aligned with her values, she decided she had to make a change.

“I didn’t want to find myself 10 years down the road still in that job and wishing that I had done something differently.”

Natalie had been working in a client-facing role in the wealth management industry, and thought that in order to find a role that was in alignment with her values, she needed to move away from finance completely.

She began reaching out to people working in different industries, conducting mini career experiments, to see if any of the industries would be right for her and if any specific roles sparked her interst. One of these connections ultimately led to her finding her new role… which just so happens to be in finance!

Listen to learn how Natalie worked through her career change process by digging into what she truly wanted out of her career and building connections in new industries she was excited about.

What you’ll learn

  • Why switching industries may not be as drastic of a career change as you may think
  • How to conduct career experiments through reachouts 
  • How to negotiate in a way that feels true to yourself
  • How to use your current network to find your ideal role 
  • The importance of not getting attached during the career change process

Success Stories

I convinced myself for many years, that I was very lucky to have that job, and I would be crazy to leave it. I convinced myself that the team needed me even though I was miserable. And ultimately, it took me getting physically sick to realize I needed to leave! One of the biggest things that I learned out of the signature coaching was on designing my life. And this is another thing that I had really never, it had, I don't know, if it had never occurred to me. I just never believed it was possible until now.

Michael Fagone, Mortgage Loan Officer and Finance Executive, United States/Canada

If you're looking for a change, if you're somebody who is feeling unsatisfied in your work, and you're not necessarily necessarily sure why that is yet, I feel like, that's a great way to kind of figure that out, just because of how the program is structured. I don't think that I would have necessarily gotten to where I am now without the program, especially when it came to the resume and the interviewing portion, because I feel like those are the hardest two areas for someone who's trying to switch into something that's completely different. Having that coaching and that information, and, you know, all those resources available to me to prep me for to be able to present myself in a way where, you know, I'm talking to the hiring managers, and they're like, hey, well, you know, she doesn't have, you know, experience in this, but, you know, being able to explain why I'm still a valuable person and why, you know, my other skills are still good fits for, you know, the job that I was applying for, I don't think I would have had that tools and that skill set and, you know, the roadmaps and the guidance that I would have, that I had with being part of the program. So I'm super, super grateful.

Alyson Thompson, Client Success Specialist, United States/Canada

Natalie Bernero 00:01

I feel like in my own support circle, there was just kind of this feeling of like, "Oh, work is work, and you're never going to enjoy it."

Introduction 00:13

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:37

I cannot tell you the number of times I've heard someone say well, "work is supposed to be hard. That's why it's called work." Or even, "work is supposed to suck." It's the mindset that has been ingrained in us as a society. We are unconsciously taught from a young age that work is a grueling duty. And we have to put in our dues during our prime working years, because that's just the way the world. Luckily, this narrative is very misguided and people are starting, just barely starting, to realize that work doesn't actually have to suck. And it all starts by looking inward and asking, "Do I really want work to feel like work? Or could it feel differently?"

Natalie Bernero 01:25

I found myself growing into a role that I came to realize in this process didn't align with my values, and wasn't something that I wanted to do long term.

Scott Anthony Barlow 01:36

That's Natalie Bernero. Natalie was working in the finance industry when she started to feel very misaligned. She felt she was not working in her strengths, and that her values had evolved since she accepted the role, and then it was no longer a fit. Natalie's support system really didn't understand why she needed to leave her comfortable finance role. But she pushed it back because she knew a more fulfilling role was out there for her. Natalie articulates the ups and downs of her career change process very well. And I think you'll be able to relate to her mind blocks that she had to overcome to even begin the process. Listen for those as we get to later on in the interview with Natalie. Here she is, as she talks about her career change.

Natalie Bernero 02:21

So I got up into this point when I made my career change. I've only had my one job and my one career, and I had a great experience at that company. I had great mentorship, great leaders, great co-workers. And I felt like I had a really good support system. So hence why I stayed at that company so long. I was learning. I was growing. For a long time I did enjoy it. But I found myself growing into a role that I came to realize in this process didn't align with my values, and wasn't something that I wanted to do long term.

Scott Anthony Barlow 02:52

Tell me about that. I'm so curious about that. I think that's something that many of us experience over the course of our lives were something that was a wonderful changes, because it no longer aligns. What would be an example of your values? What changed for you?

Natalie Bernero 03:11

Yeah, so for context, the job that I was in prior to my career change was, I was a trust officer at a wealth management sector. It's a very niche career. So if people aren't familiar, it's basically in the estate planning. And trust world, it's a little bit of legal, essentially, I was managing trust funds is the best way to put it. And so when I initially started my job, I was working, I was growing up into that role of being a trust officer. And so I was being heavily mentored. And I was kind of in a role that was a hybrid of really work and doing reporting, and learning the ins and outs of wealth management. And then I was also growing into a role that was more relationship management and working one on one with clients and customers. And so I think I really enjoyed it at first because I was learning something, but I was doing a lot of analytical work, which is something that I really enjoy. However, when I grew in more into that role of being a trust officer and more relationship management piece, that kind of analytical work fell away, and I found myself just working with clients, which was okay, I was good at it, and I did enjoy working with some of my clients. But unfortunately, a lot of my clients were kind of really entitled individuals. And that's where I found the value misalignment because I really value working hard for the things that I have in life. And the clients that I was working with necessarily didn't share that value. And so I think at the end of the day, that's where that shift happened, where I found myself not enjoying it, because that's what I was dealing with day to day and the analytical work that I used to really enjoy.

Scott Anthony Barlow 04:45

When you began to realize that there was that misalignment of values that particularly around the working hard, what did that feel like? Do you remember?

Natalie Bernero 04:57

Oh, yeah, absolutely. Well, how can you forget? I found myself just constantly stressed and anxious. And constantly thinking about the interactions I was going to have with my clients on a day to day basis. There was some, I'm sure anyone who's worked in customer service can, you know, there's always those tough cookies that seem to call you more than the good clients. And so I've just find myself constantly worried in thinking about, you know, what I'm going to say? What am I going to do? How am I going to handle this? Am I doing the right thing? Like, is this... what I'm gonna say? What I'm gonna do? This is not going to be the right thing to do. Am I going to make them more mad? And so I just find myself so anxious about that to the point where I was like, dreaming about it or dreaming about having interactions with clients. And so it was just a feeling of dread, like going into work and having to deal with these conversations. And then that led me to trying to avoid doing that work, even though that was my primary job. So it was just this... it just felt like a battle every single day.

Scott Anthony Barlow 05:59

Once you began to realize that this was the pattern for you, what caused you to realize that you needed to make a change?

Natalie Bernero 06:06

I think I knew that I needed to make a change for, I would say, a couple of years. And it really kind of hit for me. And I think for a lot of people during the pandemic, because there was this big shift in how work was being done. And I realized that I wanted to make a change, but I just didn't know where to start. And there were periods where I would just kind of randomly apply to jobs on LinkedIn, because I was just so fed up at my job, I was like, "Well, I'll just throwing my resume out there into the universe and see if anything sticks." Naturally, nothing did. And then I would go back into a period where it was okay, things were okay, and I could sustain it for a little while longer. But I knew that being young in my career, I was already having these feelings of like, I need to get out/ I want to make a change. I want to do something different. There's no way that I should stay in that job for another year, two years, I didn't want to find myself 10 years down the road still in that job and wishing that I had done something differently. And that's kind of what got me inspired to search for help and search for career coaching.

Scott Anthony Barlow 07:06

What caused you, do you think, to wait several years? Because I heard you say that, "I think I knew for a couple of years" What do you feel like caused you to wait several years before deciding to take action on that?

Natalie Bernero 07:23

Well, I know what caused me to wait. I was making really good money for my age. I was good at my job. And I had great mentors and coworkers. So those three things I love, and so on. On paper, in my mind, it was like I should be happy here because it's ticking all of those boxes. And yet, inherently, I was stressed, anxious, dreading my day to day job. And so I think I stuck it out for so long, hoping that I would be able to push through that stress and somehow get through this hard time and then everything would come into place. But that value misalignment was never gonna go away. And so I finally, you know, I needed to take the leap. And that didn't mean that I couldn't find a career that still ticked all those boxes for me, but was also doing something that I really enjoyed. That was the hope that I always had, especially going into this process.

Scott Anthony Barlow 08:16

When you look back, what do you feel like functionally, whether it's big or small, or anything else, what worked to be able to allow you to decide to do something different?

Natalie Bernero 08:26

Yeah, absolutely. I mean, I guess it was just, I had to... I guess I just... I remember one day I was running errands after work. It was dark after work. And I have had a tough day, Lord knows what was going on. But I was stressed, I was unhappy. And I just on a whim. I just searched on Spotify for a career advice podcast, or something like that, and Happen To Your Career came up. And so I was driving somewhere. And I just started listening to a couple of episodes. And then hearing success stories, people saying like, "I never thought it was possible, but I did it. And I'm so much happier. And my life is so much more fulfilling." I had that inkling of a, there's no difference between me and that person that's talking about their success. The only difference is that they took the leap, and they took the time to immerse themselves in this process. And I can do that too. And so it was just seeing the examples of people coming out on the other side and having success in their career change was inspiring to me, especially because when I would talk to my family about wanting to be in a career that made me feel happy and fulfilled, my mom would say to me, she's like, "I don't think I've ever known anybody that's happy in their careers. It's work. Work is supposed to be work." And so I feel like in my own support circle, there was just kind of this feeling of like, "Oh, work is working, you're never going to enjoy it." But then I'm listening this podcast that's telling me, I made a change and I'm so much happier and I love my job. And so it was a moment of inspiration but then also having to shift my own mindset and leave that I could find that happiness too.

Scott Anthony Barlow 10:03

I'm so glad that you had that experience. Also, now that you know it's possible, you get to help spread the word because almost everyone in the world has that type of conversation, whether it's with family, friends, other additional co-workers is like "Work is work. Work is supposed to suck." And especially now, in today's times, it doesn't necessarily have to be that way at all. But it is what we're taught from a young age. And that is, by the way, we don't talk a lot about it on the podcast, but you may have heard us say it– our secret mission is to get enough people in place, influential places into organizations that they have made that change for themselves, where they can then help pass that knowledge and those skills on to other people. So ultimately, we can create a movement that causes people to be able to thrive at work, as opposed to thinking well work is work, or work has to suck. Oh bother eeyore. I don't know, insert your cliche here. May I read a thing that you shared with us early on for you about one of your biggest fears?

Natalie Bernero 11:10

Sure.

Scott Anthony Barlow 11:11

Okay. So you've shared with us, "My biggest fear is that industries I would like to work in are hard to make a livable wage, or are hard to get into higher up positions where the salaries would be more desirable. I'm afraid it will be hard to find positions. I want in industries that I want without having to take a big salary cut." Tell me a little bit about that.

Natalie Bernero 11:30

Yeah. I think I was, again, I came from wealth management. I came from financial services, which I think has this element of prestige to in that industry when you think of, like, super wealthy people, their investment bankers, venture capitalists, all that kind of a thing. And so being in that world, it just felt like a guarantee of like, no matter what you're doing, if you do well at the company, you're gonna grow and make good money. Unfortunately, that was a really big focusing point for me going into this process. But the industries that I was interested in, and thought would really fulfill me, really excited me were things like the travel industry, hospitality, restaurants, things like that. And so I knew that there was companies, organizations out there where obviously, people are making great money, they're living fulfilled lives, whatever that looks like for them. But I felt like it didn't have that same guarantee with and especially going into those various industries that I named. And so that's kind of where that fear came from is like, yeah, maybe I can get into the hospitality industry, but I'll have to drop way back to my salary. And that will feel like a step backwards for me coming from such a prestigious high paying role.

Scott Anthony Barlow 12:43

What helped you to change your mindset, and your outlook on that?

Natalie Bernero 12:47

Talking to people that did work in the industry, and had the success. So when it came to the reach out portion of career change bootcamp, and I started to meet with different people and talk to people at companies that I was interested in, they just came back, and were telling me that they live their successful lives, and they have enough money to support their lifestyle. And, so it, yeah, just speaking one on one with people that had lived in that experience, and told me about what they did, it was completely different than the stereotype that I had in my head.

Scott Anthony Barlow 13:18

What do you think caused that stereotype for you personally? If you're reflecting back on it, because this is... I'll say, first of all, it is definitely a common conversation that we have all the time. We've had it many thousands of times over the last 10 years. So you're not alone. And, you know, what, looking back, what do you believe caused that for you?

Natalie Bernero 13:39

Yeah. I think I was definitely thinking of like, when it came to the restaurant industry, like thinking of people who are actually chefs, or people who are bartenders, servants, that kind of thing, and that's notoriously a job where you have to work really hard, really long hours, and not for great money unless you're working at a Michelin Star restaurant or something like that, which is pretty prestigious. So I had that connotation. And then when it came to the travel hospitality industry, I was just thinking of, like, hotel management and things like that, like roles that I didn't know a lot about, but I just had this assumption that they came with long hours and low salary. And don't get me wrong. I'm sure those roles do exist. But there's so much else that goes on behind the scenes to run organizations, companies in those industries. There are people with my skills, like financial skills, analytical skills, can also get into the industry and kind of earn those higher salaries as well.

Scott Anthony Barlow 14:38

I think that, well, I guess, first of all, I'll say that the stereotypes are there for a reason, to some degree. And also within every single industry, there are exceptions to that. But that reflection that you had just described is definitely what we've seen over and over again. And we've also found that for individuals, they don't even need to worry about the stereotypes for a particular industry, because most people are not looking for the amount of jobs that an entire industry contains, they're looking for, like, one opportunity. And if you only have one opportunity, why couldn't you be in the situation where that is the exception. And that's a very, very different way of looking at it. Instead of looking at well, the average says this over here. But that's true for almost every industry. So here's what I wanted to ask you, though, as you think about your career change, as you started to get into it, what do you think was harder than you anticipated?

Natalie Bernero 15:39

I'd say there was a couple things that were hard for me. And the first was, in the first couple of modules, it's all about building your ideal career profile, and what you want that to look like everything that you want, and need in a new career. And that wasn't necessarily hard for me, I had this idea in my head of what I wanted, but putting it all on paper and seeing it, it felt like this perfect thing that I was never going to find like, I was never going to find a job that ticked all of these boxes for me, especially as I got more into the process, I had that feeling but then had the hope of, well, maybe I can. But then as I got into the process of doing reach outs and connecting with people, I was very optimistic about it. But there were some conversations that didn't go great. There were tons of people that didn't get back to me who I really wanted to talk to. And so as I was kind of riding that roller coaster, that ideal career profile started to feel more and more out of reach. And so I started getting to a point where I thought, at this point, I'll just take anything that I can get, because I want to get out of my old job so bad. And that got me into that negative headspace of kind of ignoring everything I had built in the ideal career profile. So it was hard to continue trying to reach out and continue to try and find opportunities that did tick all those boxes on my my ICP and to keep pushing through that process and hoping that I was going to find that opportunity that I really wanted, even though I was so close to just like giving up and taking anything, you know what I mean?

Scott Anthony Barlow 17:12

Yeah, absolutely. And it's fascinating to me, no matter where someone is coming from, how far, or not far, they are along in their career, however much experience they have or don't have, everyone that we've ever worked with goes through that same kind of dip where they are... they have done a lot of wonderful work in defining what it is that they want. And now they're actually actively working on it, whatever that looks like for their particular process, you're talking about where you're reaching out, and you're having real conversations with people. And at some point along the way, something or a series of some things don't go well. And they hit that wall. And it sounds like for you that was exactly the point where you started to feel like "oh my goodness, I will just take anything. I put in all this work I have, I need to get out of this other role that I'm in currently, and just get me out of here." And that I think is normal. So my question becomes then, when you got to that point, arguably one of the hardest points when you're working towards something that is meaningful for you, what worked for you? What allowed you to move through? What were some of the parts and pieces that, you know, other people might be able to duplicate that you found worked really well?

Natalie Bernero 18:33

Yeah, it was definitely in those hard times that working with my coach was really helpful and beneficial that I would go to her and have tell her really honestly how I was feeling, "I'm having a hard time. I just want to quit my job. And you know, it's not going as I thought it would go like, what can we do? What should I do to keep moving forward?" And it was at those moments that she would kind of take me back and we'd revisit my ideal career profile. But we'd also revisit the values that we had gone through enlisted at the start of my process, the things that I value, and we want to make sure align in my career. And so she would just kind of keep those as a constant reminder to me of like, "even if you can't tick all of your boxes on the ICP, make sure that you're hitting your values, make sure that the people you're talking to share your values, make sure that the companies you're looking at share those values, because that is where you will find that alignment and that happiness." So her reminders to go back and really put my values first really kind of helped me and then she also helped me find different ways to find other different people to talk to different ways to look for companies rather just than spending hours and hours on LinkedIn, which I found myself kind of getting trapped in that cycle of looking on LinkedIn constantly.

Scott Anthony Barlow 19:44

Give me an example of one of those ways that you were able to go in and look for a company that fit with your values?

Natalie Bernero 19:53

Yeah, well first of all, she pointed me to other job boards other than just LinkedIn. You know, we looked at Indeed too, there's one specifically for... it's a website called BuiltIn. There's BuiltIn Colorado, I think they have others in different states. But, you know, they highlight mostly tech companies. We looked at... there's a couple of other resources that she gave me that talk about specify in different companies. And you can filter for companies that you want to, especially on, like, built in, you can filter for industries that you're interested in, you can filter for remote work, you can filter by job type. And so just looking at those different resources, pointed me to a lot of different companies that weren't on LinkedIn or didn't have as much of a presence there. And then I would go take those companies, and then I would start searching for people that I knew were connections that I might be able to reach out to that way. So just having those just additional online resources was extremely helpful.

Scott Anthony Barlow 20:46

What do you feel like you did an especially great job? When you look back, you're like, "oh, that everything worked that well. This, I did pretty well."

Natalie Bernero 20:58

I'm pretty self critical. I'm sure I did some things really well. But that's a tough one. I mean, at the end of the day, even though the reach outs were really hard for me, when I go back, and I look at all the reach outs that I actually did, I did a lot more than I thought I was going to. It felt like I only had one or two for a while. And then I had three and then I had four. But by the end of it, by the time I made my change, I connected with like, I think 12 or 15 people, something like that. And that was a lot more than I thought I was going to do. And now I've connected with, and having those reach outs and connecting with those people, I feel like I have not a larger network that as I wants change, as my life changes, and as I may want to make another change in the future, I have so many more resources and connections that I can go back to in the future. So even though that was probably the hardest part for me, I think at the end of the day, I surprise myself in how much you can actually accomplish if you just keep working on it.

Scott Anthony Barlow 22:00

What do you feel like was the surprise to you? What stood out is the surprise to you for just how much you can accomplish? What was it about that?

Natalie Bernero 22:09

Just the fact that I was able to be bold, and you know, asking people to have those conversations, it feels kind of awkward to just reach out to someone that you don't know or that you've never talked to before. But that was the biggest surprise was that even though you're putting yourself in that uncomfortable situation, you just kind of got to do it. And then you realize that you're capable and people are willing to talk to you.

Scott Anthony Barlow 22:33

It seems as though, well, I won't speak for everyone, but for me, when people say bold or like making bold moves, a lot of times it feels like that is instant, or that is massive moves in some way or another but I also hear you referring to, it was the build up of these specific smaller moves that felt uncomfortable, but it was the build up over time that really caused you to be successful through this process. Is that fair? Or what would you say to that?

Natalie Bernero 23:06

Yeah, I would agree. My coach was great about that too, in moments where I would say, "Oh, I don't really want to do that." Or, "I feel uncomfortable doing that" to push me and say, "You need to do these things. You need to... I'll help you with a template. I'll help you draft how you're going to ask for this thing, whatever it is along in this process." And so she would help me with that. But then she would kind of give me some tough love and make sure that I followed through and did do that. So yeah, it built up slowly over time, just with starting with reach outs. But then when it got to the end, when it came to negotiating for my job that I ended up getting, she made sure that I did negotiations, and I asked for more. And so yeah, it built up over time, but she really helped me be successful in that regard.

Scott Anthony Barlow 23:49

It sounds like definitely having another person there who was able to, as you said, give some tough love and be able to urge you to keep going was effective for you when you got to those uncomfortable parts. Is there anything else that worked really well for you to be able to move through that discomfort, especially since that was such a big part of your success?

Natalie Bernero 24:11

Yeah. I would say some other things that helped me be successful through that process was talking to my other friends and family who had gone through career changes in the past. And a lot of my friends and family that I talked to about it didn't do career coaching, but you know, they had made successful career moves. And this being my first time that I was actually going to be leaving a job and making a change. I had a lot of anxiety kind of built up about that. So hearing other people's success stories, just how they were able to do it on their own, it needed a lot of hope knowing that I also had HTYC in my career coach to back me up, that gave me a lot of hope that like okay, "I'm not on my own in this. I have these coaches that have these great resources. And I've seen other people who have just done it completely on their own. So I know that I can be successful in that as well."

Scott Anthony Barlow 25:01

That is super cool. I am also curious too, talking about the reach out process and within that retail process, do you remember any of the interactions that you had where you're like, "I don't know if this is going to be effective." And then it turned out to actually work. Do you remember any of those times?

Natalie Bernero 25:24

Oh, yeah. Yes.

Scott Anthony Barlow 25:25

What was the first time that happened where you had that experience?

Natalie Bernero 25:29

I would say the first time that happened was, no, it's not the most effective way but I just randomly messaged a guy on LinkedIn, who worked at a restaurant management company in Denver. And it was a total shot in the dark. And I wasn't, like, I've done this before, so I wasn't expecting him to answer me. But I reached out and said, "Hey, we have a mutual. Here's our mutual thing that we have in common. I'd love to talk to you about what you do." And he instantly got back to me and was like, we met for coffee, I think three days later. And so I know, again, I know that's not the most effective way, but just having one of those times, that was a total shot in the dark. And I wasn't expecting anything out of that to then him becoming a connection and him introducing me to people at a restaurant management company and talking to me about what he does, and what the opportunities there to work was mind blowing, and gave me a lot of hope for continuing in this process. The other one was I reached out to an old friend from college, and the work that accompany that I was interested in and you know, obviously was willing to have a conversation since we knew each other from school. But he actually ended up, after a conversation, ended up sending me an opportunity that then became the job that I took. So I wasn't expecting much out of it other than just to talk about the company in the conversation. But he was the one that ended up getting me the opportunity that I ended up taking. So those two just kind of random shots in the dark that throughout the reach out process, ended up getting me a great connection and be my next job.

Scott Anthony Barlow 26:56

I think what's amazing is that, although it's easy to see how that one particular person, and that one particular interaction, then snowballed to much later turning into an actual opportunity. It's much harder to see that in the moment. You don't know which of those connections or which of those interactions or which experiments you might run that are going to yield feedback about what you do or don't want to spend your time on or yield a relationship that turns into something really fun and wonderful, and then later ends up turning into an actual paying opportunity. So really, really nice job because when I know from both personal experience, and from us working with many people over and over again, that it doesn't always seem like it's going to work out that way in the moment. So kudos to you. That is awesome. What advice would you give to someone who is thinking about making a career change where let's go way back here to the point where you had realized for a while that you needed to do something different, but hadn't quite accepted it yet, and you were just considering you're at that consideration point, we'll call it, do I make a career change? Do I continue to stick it out? What does that look like? What does this mean? What advice would you give to that person who's in that place?

Natalie Bernero 28:16

Yeah. There's a couple pieces of advice that I would get is, one, just starting to believe that it is possible and that you can do it, you can make a career change successfully. I feel like I had a lot of mind blocks that kept me in my last job for probably longer than it should have, and I know that other people experienced that as well. So just starting by shifting your mindset to believing that you can do it and that it is possible, is definitely the first step. And I think my second piece of advice is to not get attached. I feel like I had kind of when we were talking about our ideal career profile and everything, I started to get really attached to this idea that I had to find the perfect job at the perfect company, and it had to be this glorious opportunity that paid six figures, and I was kind of searching for that one perfect opportunity. And the job that I ended up taking, if you had told me at the beginning of the process, I probably would have not been interested in it. And so I feel like you can't get too attached to any one specific thing. You have to keep your mind open as you go through the process. Because you never know what opportunities are gonna present itself. You never know what connections are going to be the ones that lead to opportunities. And so just kind of keeping an open mind and not getting too attached to one thing I feel like really leads you to success in the end.

Scott Anthony Barlow 29:34

I think that's amazing advice. I just taught a session for a group of our clients the other day, and that's one of the things that had come up during that session is "hey, how broad or specific or general or not general, should I be when I'm creating my version of ideal?" We use the tool of an ideal career profile. But ultimately it is that picture or vision of what it is that you're going after. And I think to your point, if you're not necessarily locked in on, it must be this industry or this way or this particular thing, or at the time, we were talking about someone who wanted to go into learning and development and was very focused on learning and development, and instead focused on shifting your focus to say, "Okay, how do I not get attached to this, but experiment with it? And how do I look at the pieces that are most important to me? And if they happen to fit outside of learning and development, that's amazing." Because as you said, if you would have seen this job at the beginning, you probably would have written it off the list.

Natalie Bernero 30:34

Yeah, exactly. And I was surprised that it ended up being the role that I'm in because it's a financial level. And so I was so keen on getting out of finance, that I almost wanted to ignore any job that had to do with finance. But that's actually where a lot of my skills lie is in analytical work, dealing with numbers, that financial analysis piece, but I was just so keen of ignoring the finance piece of it that at the beginning of this process, that would not have been my ideal career. But it's the opportunity that ended up taking and I'm really excited about it.

Scott Anthony Barlow 31:09

Tell me about negotiation. This is an area of struggle for so many people. I think it's fun. I know that that makes me crazy, and I'm okay with that. However, for you, as you went through the process of negotiating and asking for what you were looking for, and that set of interactions, what do you feel like worked really well for you?

Natalie Bernero 31:34

Yeah, I was definitely adverse to negotiating. I found it really interesting when I got the offer from a job. The salary that they offered me was above what I had asked for on the application. They say, "What do you expect to make in this job?" And what they offered me was above that, which I feel like is a negotiation strategy on a company's part to kind of make you feel like you don't need to negotiate because they're offering me more money upfront. So when I talked with my coach about the offer, and I said, "Hey, they're already offering more money, like, I don't feel like I need to negotiate." And she was like, "No, we're absolutely negotiating." So she really pushed me.

Scott Anthony Barlow 32:13

Thank you for your concern. No.

Natalie Bernero 32:16

She's like, "Nope, I'm gonna push you out of your comfort zone anyway." And so I feel like it's hard. I'm very much a people pleaser, and I definitely don't want to rock the boat and avoid a confrontation. And so going into negotiations, it feels like you're going into... you're not confronting somebody, but it feels like you are. You're asking for more. And so it feels uncomfy for sure. And I'm sure 99% of the people listening feel the same way. But what really helped me was going through a template of how to authentically ask for more money, or for more benefits or something like that, authentically do it in a way that we can frame it as a win-win scenario that's gonna benefit me, but it's also going to benefit the company XY and Z. And hearing that, sounds like how can you make it sound good for the company? But my coach really helped me kind of walk through that and create that template for me. And then sending that email felt a lot better than just the idea I had in my head of being like, "I want more money, please and thank you."

Scott Anthony Barlow 33:16

Do you remember any of the verbiage that you used that felt authentic to you? And also recognizing the caveat here is that what feels authentic to you, especially in negotiation, where you're trying to have a genuine conversation may not feel authentic to the next person. But do you remember any of that verbiage that you use that made it feel more authentic to you and to still be able to ask and find that wonderful win-win type of ground?

Natalie Bernero 33:45

Yeah. For me, it was really highlighting in that email that I was really excited about the company and the opportunity. And so in highlighting that and making sure that they were aware that I was really, really excited about the opportunity, but there was just this one little piece that I needed to get over the finish line, I feel like helped a lot because I wanted to let them know that like they weren't going to lose me as a candidate, just because you know, the salary wasn't exactly what I was hoping for. But I would also love if we could come to some sort of mutual agreement that's going to benefit both of us. So that felt really authentic to me to make sure that they knew that I was still a very willing and excited candidate.

Scott Anthony Barlow 34:24

So it sounds like part of what you did was making sure that they fully understood that you were onboard excited to be there. And also simultaneously, there was a piece or multiple pieces that didn't line up with what you were looking for. And one thing I should mention for everyone listening, many times it's not appropriate to send an email, sometimes it is. So in listening to Natalie's story here definitely was appropriate in this particular time to send an email but before you just assume that it's email versus conversation versus anything else, definitely partner with somebody that has experienced in negotiation because it's very different on an interaction by interaction and company by company and motivation by motivation basis. So really, really nice job. And also on the other side of that, what's the biggest thing that you learned through this process for yourself?

Natalie Bernero 35:20

I think the biggest thing that I... I learned so many valuable skills in this process of just how to build a network, how to shift your mindset when you're approaching any challenge in life, whether it's career change, or whether it's any other obstacle that I'm going to hit in life, but I think I just learned a lot more to trust my instincts and learn a lot about what I value. And that has really helped me from a career standpoint, but also just a life standpoint, when I look at things that make me mad or upset, I now think of it from the standpoint of this is probably misaligning with something that I value. And so just having that expanded self awareness, I feel like it's going to be amazing going forward as I evolve and change my career and then my life in general.

Scott Anthony Barlow 36:08

Hey, if you've been thinking about making a change for a while now, and you don't really know how to best take the first step, or get started, here's what I would suggest, just open your email app on your phone right now and I'm gonna give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation. in the subject line. Tell me a little bit about your situation and I'll connect you with the right person on our team, where we can figure out the very best way that we can help you. scott@happentoyourcareer.com drop me an email. Here's a sneak peek into what we have coming up in store for you next week.

Rachel Cooke 36:45

I felt like I wasn't present for my kids. And so there were a whole bunch of circumstances that were converging that told me that my path was to step out.

Scott Anthony Barlow 36:53

So here's the thing, I worked in HR leadership for many years long before HTYC was even ever thought of. And I grew to hate the term employee engagement. Why? Well, partially because it's a buzzword. However, there's another really large reason. So many organizations talk about it, but not really doing anything of serious impact to help their employees actually be happier and more fulfilled at their work. And the crazy thing is that you don't actually have to wait. As it turns out, most people don't even realize that there are things that you can do so you're not waiting in your organization to drive employee engagement and actually allow you to be more fulfilled. So what is it that you can do to take ownership of your role in a way that actually matters, and allows you to be more happy more often in your career?

Scott Anthony Barlow 37:51

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Using Curiosity & Experiments to Guide Your Career with Ben Fox

on this episode

If you’ve been feeling like you need a change, your gut may be trying to tell you something. 

Ben Fox, one of HTYC’s career coaches, has learned to lead with curiosity and listen to his gut intuition in order to live life without regrets. This combination has led him to experiment with many different jobs throughout his life. 

He also knows what it’s like to feel lost when it comes to your career. He spent many years after college hopping from job to job, not knowing what he wanted. 

What he didn’t realize at the time was that all of those seemingly random jobs were actually allowing him to experiment with his career, and eventually he was able to take his learnings and pinpoint his ideal career. 

Listen to hear Ben and Scott discuss learning to listen to your gut intuition, career experiments, and what to do if you’re considering making a career change.

What you’ll learn

  • How to use career experiments to assemble your ideal role 
  • What to do when you’re questioning whether or not you should make a change
  • How to leverage your gut intuition to guide your career  
  • Using curiosity as the momentum for your career change

Success Stories

That's one of the things I learned about in CCB is just the importance of, where are you coming from? Are you more trying to escape from or are you going to, but before that all before CCB, I was thinking very much in terms of I want to escape from. OR Starting with career change boot camp, I think one of the big things that realized is that you can't think your way there. You've got to kind of get out of yourself and, you know, go out and take action. And that definitely came through in terms of the experiments and just kind of the action steps are part of a career change boot camp.

Kevin McDevitt, Senior Research Analyst & Investment Analyst, United States/Canada

Scott took the time to really hear my problem, to understand, and offer solutions to help me transition to where I am and where I’d like to be. That is why I decided to sign up for Happen to Your Career. I used to work in the legal industry and now I work in the nonprofit industry for a nonprofit that helps people change their lives!

Cesar Ponce de Leon, Online Campus Manager, United States/Canada

Ben Fox 00:01

If you're thinking about career change, if this has been on your mind at all, to me, that means there's a part of you, probably your gut, your intuition, that's trying desperately to get your attention.

Introduction 00:20

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:44

I was recently in Charleston, South Carolina, and the tour guide was stopping us every few minutes to let us know a fun fact. But our facts actually weren't all that fun. They were facts, but they were not that exciting. However, I want to tell you a fun fact. But I also want to preface it by saying it's science related. So you know, stick with me here. Did you know that scientists call the stomach the second brain? You may have heard that before. There's actually a network of 100 million neurons lining your entire digestive tract. That means that your brain is constantly working in tandem with your gut. Everyone knows what it feels like to have a pit in your stomach as you weigh a decision. That's the gut talking loud and clear. So when it comes to your career, and you feel like something is wrong, that's actually a wonderful indicator for you to stop, reevaluate, and choose a different direction.

Ben Fox 01:41

I'll say, I'm the type of person that has to listen to my intuition. I live without regrets as much as I can.

Scott Anthony Barlow 01:51

Today, you're in for a special treat. One of our career coaches on team Happen To Your Career, Ben Fox, is joining me on the podcast for the very first time. Ben is an ACC certified coach who helps people stretch beyond, far beyond, what they thought was possible, achieve their dreams, fall in love with life, not just their work. Ben knows what it's like to feel lost when it comes to your career. He's done that. Been there before. And spent many years, after college, hopping from job to job, situation to situation, not really exactly knowing what he wanted. What he didn't realize at the time was that all of those seemingly random jobs were actually allowing him to experiment with his career. And eventually, he was able to take all his learnings and that experimentation to pinpoint his ideal career. And more importantly, I'm really excited for you to get to know Ben, because all of those experiments, all of those learnings, all those things that he was doing for himself at the time, has now made him an expert, as it relates to helping other people do the exact same thing. Here he is taking us back to his very first job.

Ben Fox 03:00

I started working at the summer camp I went to, which my brothers went to, my mom went to, in upstate New York, and I was a camp counselor. So this was like the first experience I had, understanding how to work with other humans, guide them, help them enjoy what was going on, resolve conflicts. I love that work. People thought I would be at summer camp for the rest of my life, which was flattering, but not true. But I did love that experience before going to college. And throughout college, I continued in a similar vein, I was an after school tutor and summer camp counselor, again, my third year in college, I also worked at our radio station on to University of Wisconsin, so go badgers.

Scott Anthony Barlow 04:00

Go badgers.

Ben Fox 04:03

And got to see what it was like to work at a radio station with some of my peers. I love music. I was also a DJ at the radio station, have my own show every week.

Scott Anthony Barlow 04:15

I don't think I knew about that. I don't think I knew about the DJ experience. So in my mind, you've just notch like two or three levels up. So I'm curious, you know, through that time period, what was that like for you? What was fun about that? What was less exciting than it sounds?

Ben Fox 04:37

A big part of my job at the radio station, that was a summer job. But I was a DJ there for about two and a half years. A bunch of that job was sitting at the desk, making sure the students and community members who had their shows had everything they needed, making sure... It was more of an operations and front desk type of role. I've loved interacting with people and listening to their shows. But it got pretty boring because people were self sufficient. That being said, it was a summer where I cobbled together a full time schedule between that, and working at this summer camp program as a counselor, which was super fun. I mean, I got to have fun with children, playing games, going outside, couple trips here and there. So balancing that with working with other adults was lovely in the summertime in Madison, if you've ever been in the Upper Midwest, and the summer is ideal, some of the best memories from being in the Midwest for me.

Scott Anthony Barlow 05:50

Very cool. And interesting that you piece together a portfolio career, long before it was popular to have any kind of a portfolio career. So way to be a trendsetter. And it makes me curious about what happened next as you moved on and started to explore beyond that, what did that look like for you?

Ben Fox 06:12

Thanksgiving of my last year in school, in college, I remember coming home, and the pressure was starting to build that I was about to graduate. I didn't know what I wanted. I was an English creative writing major in college. I like to read, I like to write, like, how do I apply that to adulthood. And I remember coming home for that break, and just sobbing in front of my parents, because I was so unsure of what to do with my life. The pressure was real. They told me to not worry, they were great about it, you'll figure it out, you'll do things, you'll probably do many different things before you figure it out. And luckily, my lease was through August, and I stayed in Madison for the summer, did the same type of work with the summer camp. But upon leaving, promptly took a trip to Europe for two months.

Scott Anthony Barlow 07:11

As you do.

Ben Fox 07:12

Get out... As you do. As one does. One of those big backpacks on my back and want to couchsurfing and hostels. And when I came back, I got my first college job. This was the first turning point for me. And realized, I want to commit fully to a career path. I don't know which one yet, but I need to commit, started thinking about what does that look like. And drawing on my experience as an after school tutor, summer camp counselor, I thought why not be a teacher. So I saw that the charter schools in New York City would hire interns, get to do a little bit of the work and see if you want to become a teacher, and they can help fast track you after a year. I ended up getting that job, paid very low, it's like 25k in New York City. And two weeks in, I had to check in with my principal, this was a Tuesday. The students were getting there Thursday and Friday. And she says to me, "Ben, we're hiring for this third grade teacher role. And the people we're interviewing are pretty good. But after seeing how you work, and talking to the third grade team, we decided that you're going to be the new third grade social studies teacher. Congratulations. You're in." And I literally couldn't speak. I'd never taught before. I'd never been in front of a classroom of 20-25 students and worked with this age group, third graders, seven or eight year olds, but not as a full time teacher. And very little time to prepare. I did not go to school for education, my salary more than doubled though. And I wanted to commit to a career path, try something out, move to Brooklyn. And with this, I was able to do all those things. I say this to a lot of people as well, that job was the hardest thing I've done professionally.

Scott Anthony Barlow 09:10

What made it particularly difficult for you when you think back and you think about what was hard? How would you describe that?

Ben Fox 09:18

It was an extreme mismatch. It matched my skill set in some ways. I love working with people, helping them grow and learn and expand. But this particular school and I think some charter schools are definitely like this are very much focused on discipline, classroom management. As a first year teacher who had very little training to be a teacher, the students can sniff out that you don't know how to control the classroom.

Scott Anthony Barlow 09:51

It's like they can sense the fear.

Ben Fox 09:54

They can. And I was afraid. I was thrown into the lion's den. After about a month and a half, two months, I wasn't in front of the classroom until my coach, who had been teaching for a while got stuck because of a snowstorm on a Sunday night and said, "Listen, tomorrow is the day. You're going to be in front of the classroom." And that's for different classes of 20 to 25 students each. So the challenge was, and this was part of the opportunity that's presented and why I got so excited about the school and charter schools was, it was so much focused on we're gonna go to some of the poorest communities, usually black and brown communities, in inner cities. This part was in Brooklyn. I grew up in the north of the city– New York City's my home. So I wanted to be in Brooklyn. Always love Brooklyn. And it's presented as a transformational thing that we'll be doing with students, we're going to change education, we're going to give students the chance to get through high school and get to a great college, "Mike, who wouldn't be on board with that? I'm so excited to transform people's lives in this way." But when you get down to it, so much of the work was managing a classroom and being a disciplinarian. My students had to sit with their arms across their desk, fingers interlaced, back up straight, they had to look at the person who was speaking, I remember saying "Track Jonathan when he's speaking" it felt like I had to be a disciplinarian. Think of like Matilda, or any movie or show where there's a teacher who scares everybody, I was like, "I have to become that. That's not me." And I realized, I didn't know how to do it any other way, either. Because I had no training as a teacher. My way of being with children is a ton of listening, showing them love, letting them explore. I couldn't do that. And there were moments where that happened. And I think the students felt that I just genuinely cared. And that's where any of my success came from. Other than that, I had to be at that school by 7am, and be there until 430ish. And I would spend longer being there because I had to practice my lessons, I had to clean up the classroom, things that have second, third, fourth year teachers they've got down. So my days were long. And I'll say the moment when I realized this was not for me, it was that December, right before winter break, I went to a concert with two of my best friends from childhood at Terminal five in Manhattan. And I remember it was a Friday night, and I was standing up, falling asleep, I could not stay awake. And I knew in that moment that I had to figure out how to leave that job sooner than later.

Scott Anthony Barlow 13:05

When you realize that it was not a fit, what did that cause you to think about and what were your next steps from there?

Ben Fox 13:14

It was an extreme situation where over that winter break, I seriously considered quitting without knowing anything about what I wanted next. And the conversation I was having with my family, with friends was, "Hey, I know this is tough, give it a full school year. Because it's not just you thing, your team, all these students who are growing to love you. I know it's hard, but you've made it this far. It's gonna get brighter and warmer throughout this part of the year, you know, January through June, it will get better. Make it through that year." So that became my focus. I will make it to June and then I'm going to take the summer off, because I'm exhausted. But I think I could do it. And I'll just say, I was 23 the time people generally have a ton of energy. I was shot.

Scott Anthony Barlow 14:11

So let me ask you about that really quickly. Looking back now, knowing what you know now and having worked with many other people are in transition, it seems like some of the difficulty of that first year in teaching was twofold. It seems like there were some elements that were a clear, non fit. Also, it seems like there were some elements that were just attributed to learning and growth because as you said, like, that's your first year, you're sort of thrown into it in many different ways, and hadn't necessarily developed the skill sets in that environment in that particular way to be able to really be comfortable operating in there. So what I'm curious about is when you look back, you know, how much of that do you attribute to the newness and the skill side and how much of that do you attribute to the non fit? Just tell me a little bit about what you know now.

Ben Fox 15:04

I think in another life, I might have been a teacher. But I think the misfit as far as hours I'm not an early morning person. I'm not. That was real. That was a huge adjustment. That was debilitating, I'd say. That it's worse. And being in an environment that started me out that summer, that July, I remember being in an auditorium with all the new teachers, some who had been there for a while. And the energy was palpable. People were excited and like hitting their chairs and the energy was there. I was like this, yes, this is why I would do this. And then the reality was pretty tough to witness. Like kids getting almost dragged out of rooms when they were causing a ruckus, having to treat seven year olds, like they were in the military. This is not a dig on charter schools, I want to make that clear, but my experience was one where the love and care came after following the rules and the discipline.

Scott Anthony Barlow 16:16

And getting to know you, too, that doesn't align with what you value at all. So I can see a clear misalignment there.

Ben Fox 16:23

Yeah. And I just... I could tell in my gut, this saying that, "I know I have a lot to offer. And if I stay in school, I will dim my light." So the ability to envision what was next was very weak. And I was running away from not running to really anything. And I think a lot of people have this experience where something then comes into your life, like, "Okay, that's better" which did end up happening. My dad is an entrepreneur. He was mostly in TV and film, had a huge idea, because he's an idea person and created a new company, and said, "Ben, I know you're miserable. Why don't you come work with me after your summer off?" And I said, "Oh my God, please. Thank you. Yes." There was no question that. And I really relish the opportunity to work with my dad intimately. Even if I wasn't in the chief role, or you know, VP, but like, supporting my dad in one of his dreams. Great experience. We still talk about the things we learned, and they'll still show me things and get my opinion, which I love. And what I took away from that experience was, I love being an entrepreneur. I love that lifestyle. It's something I saw growing up. But I'm missing what I got from teaching, that growth and development, helping people grow and learn, how do I put entrepreneur growth and development together. And that was something I was thinking about a lot back in 2015. And that kind of led to what's next.

Scott Anthony Barlow 18:07

One of the things that stands out for me, is every part of your career, you're sort of thrust into something that is new for you. And that seems to be a pattern. So one of the things that I'm really curious about is, you know, sometimes we have, actually, I'll say a lot of the times we have people that we get to work with in one way or another where they're wondering, like, should I go into something that is completely new? Or should I leverage a variety of my experiences? Or should I stay in the same category, industry, occupation, and really change out something else that is vital, but smaller, and arguably smaller? So here's what I'm curious about, you know, now that you've done a number of switches many times over, in a number of industries, in a number of ways, in a number of roles, I'm just curious, what advice would you give for how to think about that? Because I know there's no perfect right answer, but just tell me a little about how you think about that now.

Ben Fox 19:17

Advice to my younger self, my 20s self, is that it's okay to experiment. I don't think most liberal arts degrees set up people very intentionally to know what they want when they leave college. And I think there's an almost existential pressure that we have to figure out what we love and follow our passion. I think it's we work that had that logo of do what you love. And I don't think I would have been able to figure that out if I didn't do all these different things. An experiment. And I think the questions that you're talking about that clients ask, it is so particular to you and your life, like I reflect back on where I come from and who my family was, I felt pretty sheltered, and needing to figure that out was really after college when I wanted my own life, and to live in Brooklyn and be on my own. And I think there are a lot of people out there that have to figure this out, like have to figure out how can I make money and pay my bills way earlier. And I think those people have a leg up as far as knowing how to work and knowing how to get jobs that fit the bill for them. But I think, unfortunately, a lot of folks who've had that type of experience, also have been given the option, or, "Hey, it's okay to explore." I think folks coming from that type of background would be immeasurably helped by doing these little experiments. Doesn't mean you have to quit your job. But like, we need to experiment with things that you know you want, even if it's a little bit every week. And that's what I would tell those people.

Scott Anthony Barlow 21:21

Yeah, I think about... That's really interesting that you say that, because I think about, like, Haley, who we had on the podcast a while back. And in her case, she had been with her same organization for, you know, almost a decade, maybe even longer now that I think about it. And you know, she'd promoted up the ranks really quickly. But she had been in the same organization, the same area, per se, for a really long period of time. And she hadn't necessarily during that decade, that 10 years, done a lot of exploration. So well, she had gotten very, very good and very, very skilled and moved up the ranks into an executive role very, very quickly. She felt like she had missed out and suffered herself on that exploration piece. So I think what is interesting to me, like you were just referring to your 20s, but I think it's just as applicable to other points in life too, especially if people had the opportunity to explore because they have been focused on their career in a different way leading up to it. So I think that exploration is potentially applicable to all ages.. We had at one point worked with somebody who is in their 70s. And that's really what they were looking for. They felt like never got the opportunity to explore. And it's fascinating to me how transferable, the same thing is, all different decades, all different periods and ages. But here's what... how shall I say it... When you got into that role, that opportunity to work with your dad, and I'm curious what happened next? What caused you to decide that, hey, this is something I need to move on from. I've enjoyed the experience with my dad. But what what caused you to say, "hey, now it's time."?

Ben Fox 23:08

I missed what I did like from teaching. I had that revelation of how do I put the things I liked from both of these experiences together. And so I started interviewing therapists, social workers, counselors, and people told me I need to go back to school. I had to get a certification that would take a long time. I was not interested. And I remember one person said, Ben, it sounds like you actually want to be a coach. I was like, "What are you talking about? I've played soccer most of my life. I've had coaches in that regard. What is this other coach thing?"

Scott Anthony Barlow 23:53

What is this coach make me a speaker?

Ben Fox 23:56

Yeah. It seems like a fiction that someone made up. This isn't a career. So that became my focus. I started interviewing life coaches, career coaches, executive coaches, "What do you do? What's your day to day? How did you get into this?" Using my curiosity to guide those conversations, I was hooked. This was back in 2015. And was hooked enough to say, I think this is what I want to do. Let me find out how I can be trained to do this. And I looked at a lot of different programs online, and the only one I could find that would allow me to see what they do was with accomplishment coaching. I was able to be a fly on the wall for their year-long program. I was there for two and a half hours on a Saturday. Just seeing what month six of their program looks like that day. And this was truly an eye opening moment jaw to the floor. I could not believe how vulnerable and communicative people were in that room, the participants in the program and they were just in month six, I was blown away. And needless to say, I signed up for that program two weeks later. And that really jumps started the part of my life that I think I'm in right now. I went through an accomplishment coachings year long training program. This also coincided with a move from New York to St. Louis for love. So I made that move to St. Louis, started that coach training program up in Chicago, I travel to Chicago a weekend every month, and started building my coaching practice pretty quickly, because they make you do that, like, the way you're going to be a good coach is by not being a good coach right now. But you gotta start. And I love the work. I was in love with coaching pretty quickly.

Scott Anthony Barlow 25:58

Now, here's what I find fascinating about this set of transitions for you. Every single point along the way, and I know we haven't talked about every single one of them in detail. But for you every single point along the way, you're learning a bit more, a bit more, a bit more about what you want. So here's what I'm very curious about, you know, when you started coaching, and as you continue learning about what you want, what was different than what you originally perceived? And what did you learn about what you needed versus what you thought you needed?

Ben Fox 26:33

I learned that the work fueled me, coaching people and seeing them make truly transformations, not even changes but transform their lives. There's been nothing like that in my life that I've experienced, and it gave me energy. And I wanted to keep doing that and get better at that. I also didn't realize that being an entrepreneur, a solopreneur involves so many other aspects that I was uninterested in. For example, to be a successful coach, you need to be talking to build that business from scratch, be talking to many, many, many, many, many, many, many people every week. And there's this huge funnel of people you talk to, people that say yes to a sample session, to people that actually sign up. When I was going to networking events every week, talking to everyone I knew in my network. I remember I felt like I tapped out the people that I was close with, I had their phone number, like I had called almost everybody. And it was exhausting. And not exhausting, because I didn't like talking to people. But because it was so hard to get people to hire me. And I worked on that, of course, over the next couple of years and went back to accomplishment coaching in 2017 and 18 as a mentor coach, helping people go through the program and coaching them and still having that community of support. But I've had very little training on how to build a successful business flat out. And I knew that that part of the journey did not feel me. It felt like I'm doing all this work to get people to just talk to me or have a sample session. And I just want to be coaching right now. Like I will be flexing this skill. And this love I have for something as the main thing I do and not have the hustle, which is what it started to feel like to be what I'm doing day to day.

Scott Anthony Barlow 28:40

I think that that's a really common experience that I see people have as they start to get further into any kind of career change, where they have to actively disassociate what they believe are their perceptions about what a thing is, what an occupation is, what an industry is, or what they believe they love and what has to come with it. So the question I want to ask for you is for someone else who's in that situation, where they have, you know, done a certain thing in a certain way, but loved elements of it, what advice would you give them to look beyond what they can see? Because sometimes that's really hard when you're in the mix of it. And yeah, so what advice would you give for them to look beyond what they might be able to see visible right there or a way that they think it has to be done?

Ben Fox 29:30

I was coaching someone today around this, where she was mentioning the things she didn't like about her current job and some past jobs. And I encouraged her, "Hey, let's look at those things. That's important. But what's the flip side of it?" So for me, I really didn't like the hustle and that part of building my own business. So what's the flip side of that? And through my own exploration, I found that I want a situation where clients are provided for me. And my job is to coach and to be at a company that's doing that. So I'd say for people, you probably know what it is you don't like, and to invest some time with yourself, with people you love, with your coach, if you have one, to think through what's on the opposite end of that spectrum that would give you actually what you want that was not being fulfilled in that situation or the situations previously.

Scott Anthony Barlow 30:37

That's great advice. So I'm curious, aside from the transformation, which you mentioned that you love, what are the other elements where you've grown to realize that being able to coach people, especially through career changes, and working in that type of capacity, what have you realized for yourself that really aligns with what you enjoy, and what you're good at?

Ben Fox 31:02

I find that when people start talking to me, they get this sense of calm pretty quickly, that I think I bring to conversation.

Scott Anthony Barlow 31:12

You're kind of a calm dude. I think it's easy to be calm around you.

Ben Fox 31:17

I love that. I own that. It took a while, but I own that about myself. And it allows me to just be with people, and then they can reciprocate that, which is how I build relationships. That's how I build anything is being myself, being an honest transparent person, sometimes to a fault. But when it comes to my profession, the work I do, it's been so validating to this about myself, create the environment from the first interaction I'm having with someone so that they can feel present, calm, and they tell me things that they don't know, sometimes even their partner, or their parents, because they know it's just gonna be between us, and I'm here fully for you. And I love that every conversation I'm having as a coach is different. And I am continuously impressed by, like, I'll have a day where I'm like, "I don't want to coach. I don't want to talk to anyone." And then I get into a conversation with a client, and I lose all sense of time. I'm fully engrossed in this person's life. It's almost like watching a movie that you love, you just can't take your eyes off the screen, you don't want to press pause. And I get to do that with so many different wonderful people being let into this person's universe, with the trust that "hey, together, we're gonna get you to this next chapter book of your life" is such a gift.

Scott Anthony Barlow 33:02

I love that. And here's the last question I wanted to ask you. Because you've made a lot of pivots, and a number of career changes, arguably, more than some people make in their entire life. And my question is, you know, think back to the beginning of any one of those where you're at the end of one chapter, if you will, and starting to question whether or not you should make a change, because that's where many people who are listening to this are apt in one way or another. So what advice would you give to that person?

Ben Fox 33:36

I'll say, I'm the type of person that has to listen to my intuition. I live without regrets as much as I can. I'd rather do something and be like, "Ah, shouldn't have done that." Then be like, "What if I moved to St. Louis? What would have happened?" I don't like to live with regrets. That's me. And I think that we all are intuitive. As humans, as people, we have strong intuition. So if you're thinking about career change, you've already come to some type of conclusion that your current situation is missing something for you. So in a sense, and when you... if you work with me, you'll see, I'm going to pick up on that pretty quickly, because I want what's best for you. I want what you really want for you. And in your heart, in your heart of hearts, in your soul, it's already known. I think a lot of great coaching is unearthing what already exists. So again, if you're thinking about career change, if this has been on your mind at all, to me, that means there's a part of you, probably your gut, your intuition, that's trying desperately to get your attention. And I think one of the hardest things for us to do is kind of let go and actually listen to that part of ourselves. And I think that's, again, where great coaching can help you get in touch with that part of yourself and deal with the fear that comes with it. Because you're going to have to change to make that happen, but it's so wonderful when you do.

Scott Anthony Barlow 35:26

I know we've talked about on the podcast once or twice over the years, the idea that being able to listen to yourself, and stop ignoring yourself at some place is actually a skill and a set of skills, in fact, and, you know, that's part of what I hear you referring to. And I think that that is so valuable. And I know that that's something that you're great at too. So I appreciate you bringing that up. I'm pumped to call you a part of our team at HTYC. And I really appreciate you taking the time and sharing your story.

Ben Fox 36:02

Thanks for having me, Scott. I'm thrilled.

Scott Anthony Barlow 36:10

Most of the episodes you've heard on Happen To Your Career showcase stories of people that have taken the steps to identify and land careers that they are absolutely enamored with, that match their strengths, and are really what they want in their lives. If that's something that you're ready to begin taking steps towards, that's awesome. And we want to figure out how we can help. So here's what I would suggest. Take the next five seconds to open up your email app and email me directly. I'm gonna give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And when you do that, I'll introduce you to someone on our team who you can have a super informal conversation with and we'll figure out the very best type of help for you, whatever that looks like, and the very best way that we can support you to make it happen. So send me an email right now with 'Conversation' in the subject line. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 37:07

I feel like in my own support circle, there was just kind of this feeling of like, "Oh, work is work, and you're never going to enjoy it."

Scott Anthony Barlow 37:15

I cannot tell you the number of times I've heard someone say well, "work is supposed to be hard. That's why it's called work." Or even, "work is supposed to suck." It's the mindset that has been ingrained in us as a society. We are unconsciously taught from a young age that work is a grueling duty. And we have to put in our dues during our prime working years, because that's just the way the world. Luckily, this narrative is very misguided and people are starting, just barely starting, to realize that work doesn't actually have to suck. And it all starts by looking inward and asking, "Do I really want work to feel like work? Or could it feel differently?"

Scott Anthony Barlow 38:03

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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What happens when you go off the beaten path of what you are expected to do?

Kat is originally from Belarus and grew up believing that the “right way” to start a career was to go to school, choose a major, get a diploma and then get a job related to that major.

However, years after graduating from a prestigious college, Kat found herself feeling stuck with no idea how to progress her career. She had always envisioned she’d find her ideal role in the corporate world, but none of the roles she pursued had panned out. 

What she didn’t realize was that the job she had been working for over a decade just to get by was actually checking every single box for what she wanted out of her career and life. 

So it turned out the work she needed to do wasn’t completely changing careers or finding her ideal corporate role. 

Instead, it was about clarifying her vision, challenging her own limiting beliefs, and acknowledging that she was actually right where she was meant to be.

What you’ll learn

  • Career fulfillment means something different for everyone
  • How to find work that fits you, not society’s standards
  • Why it’s difficult for you to get out of your own way and think differently about your career
  • How to overcome limiting beliefs during a career change
  • How coaching can help you find passion in the most surprising place

Success Stories

I really was able to get clear on what I what it is that I really wanted. In my future career, I was able to change my mindset and my perception of what I thought was possible, which was a really big one for me, because prior to this, I really, I think I limited my myself and my potential, simply because of where I was at currently. And so I was able to think bigger, and really hone in on, you know, where my skills are, where I want to take them and how I'm going to get there. And it really just empowered me to take change, and it gave me the confidence and conviction, I needed to take those steps. So yeah, it was it was really a great a great one.

Nicole Mathessen, Manager Marketing & Creative Services, United States/Canada

I convinced myself for many years, that I was very lucky to have that job, and I would be crazy to leave it. I convinced myself that the team needed me even though I was miserable. And ultimately, it took me getting physically sick to realize I needed to leave! One of the biggest things that I learned out of the signature coaching was on designing my life. And this is another thing that I had really never, it had, I don't know, if it had never occurred to me. I just never believed it was possible until now.

Michael Fagone, Mortgage Loan Officer and Finance Executive, United States/Canada

Kat Bolikava 00:01

I never really stopped to listen to myself, or to ask myself, "what is it that you're passionate about?"

Introduction 00:14

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:39

Chances are high. You've probably heard the question, "what would you be doing for work if money were no object?" I know it's a pretty common question. It's also a pretty big question. And I don't expect you to have the answer right away. But thinking on that, and being honest with yourself about that, is one way to begin figuring out what you truly want. Often, our goals are so clouded by society standards, and what everybody else thinks you should do, or what a good life looks like, supposedly, or a great career looks like that we never really drill down and figure out what we truly want and what we want to spend our time doing. Even the crazier part, many times, it's our own limiting beliefs that prevent us from seeing how great we already have it.

Kat Bolikava 01:29

How do I get out of this cycle? How do I approach this? Because I see it but it's like a vicious circle that I cannot break. I was completely lost, not knowing what it is that I should be doing. Not even that I wanted to do, but that I should be doing.

Scott Anthony Barlow 01:44

That's Katsiaryna Bolikava, better known by her friends as Kat. Kat had emigrated to the United States, graduated from college, and years later found herself feeling stuck with no idea of how to progress her career. She's always envisioned, she would find her ideal role in the corporate world, and that achievement would be the final puzzle piece that would make everything else in her life fall into place. What she didn't realize was that the job she had been working in for over a decade, just to get by, was actually checking almost all the boxes for what she wanted in her career and her life. So strangely, it turned out that the work she needed to do wasn't actually changing industries or careers. Instead, it was clarifying her vision and challenging her own limiting beliefs. I'm excited for you to hear her talk about her lightbulb moment. Pay attention to that, as we get into this conversation and how this breakthrough opened up so many possibilities for her. Here's Kat talking about her decision to come to the US.

Kat Bolikava 02:51

So my story is somewhat unorthodox. Just because I was born and raised in a foreign country, I was born and raised in Belarus. And I moved to the United States at the age of 19. And I had no intention of staying or sticking around, there was just a college program that allowed me to work and travel. And after I got in, then I realized that I could make something out of myself here without necessarily my parents' help or anyone else's. I just saw the opportunities. And it was more of a gut feeling like I didn't make plans. I didn't bring the money with me. I didn't, like, I had nothing on me, but $500 and a little duffel bag. So it was a totally spontaneous decision. And a lot of people thought that, well, now when people hear my story, they say that, "Oh, you must have been so terrified." And I'm like, actually, "I wasn't. I don't remember being scared. It was just kind of like, I'm going to try it out." Then I thought it was inspiring. I remember myself being very hopeful. I was very much a dreamer back then. And I looked at that, and I was like, wow, it's really about what you can do, what you can make out of yourself. Because I come from a country where if you don't have connections, and I mean, it's true for a lot of countries, including the US, like, of course, like you look at politicians, they come from these families and Ivy League schools and whatnot. But in Belarus, it's very common to see that if your parents don't have connections, or if they didn't make a phone call, then you won't be able to get a job that you should be able to get based on your education. But in America when I got here, and I got my first job as a phone girl at a pizza store, right? And somebody took a chance on me and I crashed on someone else's couch until I figured out where I was gonna stay but it felt achievable. It felt like if I try hard enough, if I work hard, if I'm not afraid to work, if I ask doors below enough for me that it's achievable, I felt very much optimistic and inspired by the fact that I can finally test my own abilities and to see, if I'm as much of a hotshot as I like back in the day. And so yeah, it was definitely challenging, but it was a challenge that I was looking forward to.

Scott Anthony Barlow 05:22

At what point did you realize that you wanted to test that out, per se?

Kat Bolikava 05:31

Well, it was fight or flight. It was, if I don't make it, there's a return ticket home, I still have it as a relic. But I'm like, "I'll give this my best shot. And if I don't make it here in the United States, then I can always come and go back home." But the opportunity, like when people say that this is the country of opportunities, and I hear sometimes people say that, "no, it's a lot harder than people think" It is hard. I'm not gonna lie. I used to work 70-80 hours a week. And I mean, thank God, I was young. I still am. But thank God, I was in my 20s where my body can handle this much walking and pressure, but it's not easy. But it is very rewarding. Like the freedom of decisions I have today, the freedom of lifestyle, the freedom of choice, the open mindedness that I developed, it's just... I would never trade it back for that comfort and kind of this big bubble that I used to have. Yeah, so I believe when people say America is a place of dreams, where dreams come true, I've lifted. I'm living in. And I couldn't agree more. I'm very grateful for every single opportunity this country has provided for me.

Scott Anthony Barlow 06:48

So what happened from there for you?

Kat Bolikava 06:50

When I came to the United States, my first thing was like, my first idea was okay, "I have to get education." So I started going to Community College of Philadelphia and got A's in all the courses. And that was it. I'm like, I have no idea what I'm interested in, because I tried to pursue everything at the same time and get A's and everything. So I never really stopped to listen to myself or to ask myself, "What is it that you're passionate about? What is the one thing that inspires you?" So I was at the crossroads, and my professors were like, "Well, there's a great college. It's called Bryn Mawr College, and it's comparable to an Ivy League school. It's a private girls school." And they were like, "Well, why don't you apply there?" And so after a rigorous process of like writing essays and interviews and references from my professors, I got accepted. And I didn't know what kind of blessing that was going to be because I had no idea what kind of college that was. Like to me, education is education. I had no idea that there's this scale of colleges of like, this is your State Colleges, this is your Ivy League schools, this is the creme de la creme, so I had no idea what I got myself into. And best two years of my life, I managed to go there for junior and senior years, got enough credits to graduate with a degree in political science. And I kind of thought that my life was going to take that path of life speak a couple of foreign languages, I come from a formerly and apparently now an enemy country, and I'm professionally trained in political science. So I thought I was gonna go into the government. I'm like, It's not crazy money, I'm never going to be a millionaire. But at least I'm going to have a nice social packet. I'm going to have a steady job. I'm going to have a career growth. And so that was kind of my line of thinking and reasoning. And I didn't have citizenship until 2017. So it was really hard to apply for jobs, the government's position without citizenship. So that kind of drags the process a little bit. And then after I got the citizenship, I started applying for jobs. And the only thing I could find was a Homeland Security job, a job with Homeland Security to be a Customs and Border Protection Officer, which that's the job where people who are checking the passports and basically your papers as you enter in the country at the airports or land crossings or sea ports. And so I got into that program, I was over the moon, I'm like, "Finally my life is gonna take off, my career is gonna take off." But in the meantime, through college and trying to find some kind of more steady employment, I was working the whole time because I had to provide for myself and pay my tuition and bills. And so I worked at restaurants. I worked at different restaurants. I started as a phone girl, and then I learned how to waitress and then I learned how to bartend and so I did those, I use those skills interchangeably at different places to make a living. And so when I finally got the job with Homeland Security, I thought that that was my big break, I'm like, "Okay, this is it. I'm just gonna suck it up for a couple of years in this entry position, and then doors will open up for me." And I got into the program and they have training in Georgia, it's a Federal Law Enforcement Training Center and I got an injury. It's 2019, I got an injury during the training, and they terminated my employment in December 2019. And they tell me to give me a like, clean, dismissal form. They're like, "no strings attached, go wherever you want." And the only place I've ever known was Philadelphia. So I came back to Philly. And then COVID starts. So again, the feeling was, when I came to the United States at 19, and 10 years later, when I got fired from the job, I felt in the same status that I was 10 years before. So I had no money, no place to stay, no job, no options that I knew off ahead of me. So it was absolutely terrifying. It was devastating. I felt like a failure. And I didn't know if I was gonna come out of it, and how I was going to come out of it. And then COVID started. And that just added insult to injury. So it was a really scary time. And it was only three years ago, like, to think of this, like, I was there recently.

Scott Anthony Barlow 11:28

It's not that long ago. So what happened from there then? What caused you to be able to move through all those feelings, and then move into the next step, what happened next?

Kat Bolikava 11:40

Basically, after recovering my foot, and deriving the pandemic, I found myself at a restaurant against. Restaurants have always been my safe harbor in terms of providing for myself. It's not an amazing income, but it's an income that allows me to feel comfortable. It was comforting that I am doing the job that I know all the ins and outs of, and I'm very good at. But at the same time, it feels like I'm a failure. It's felt like okay, you have all of this education, you come from a different country with all of this background, and your parents are expecting, for whatever reason, my parents opinion of me was really important. And so I felt like I am underperforming. I felt that I'm not using myself to the best of my abilities. I felt like I should aspire to something bigger, something more meaningful, something more fulfilling than a restaurant. I basically looked at a restaurant industry as something to get by on and not as a career. And I think that's where that, not resentment, but the feeling of being accomplished was coming from. And I'm like, "Okay, I need to figure this out. Because I cannot keep applying for governmental jobs that I don't even know I'm going to like, it's just an idea in my head that that's something secure and steady, and it will be a good backbone, but I'm not even sure that this is the right fit for me. So what is the right fit?" I have all of these credentials, I have all of this background, I have all of these experiences where I persevered and pushed through but no results. No relief. No conclusion. I was so frustrated. I was just like, "Okay, how did people find what they find?" So I started looking online. I'm like, career coaching, career coaching here, career coaching there. I was looking on Google, how do people find what they find? How do people figure out what they want to do? How do people change careers? So I just started doing research. And your website popped up. I liked the message that it was Happen To Your Career, and not the other way around. And so I decided to give it a shot. And so I started working with Liz. And it didn't start off well. I came to our first session. And I was the ball of nerves. And I had that attitude of, "Okay, here's what I have. Tell me where I fit."

Scott Anthony Barlow 14:12

Get me all of the answers, Liz.

Kat Bolikava 14:15

And she didn't take it lightly. She was like, "This is not how this works." And she was nice about it. But I just remember that I came in, and we discussed it with her later on, like an hour, like, 18 or 17 sessions. She's like, "You came in with such a desire to prove that you're smart. It's like you came to prove to me that you're intelligent." So I kept saying, "I work at a restaurant. But I'm smart. I don't mind that I work at a restaurant. I'm smart." And she was like, "it was so obvious that you're trying to like, prove something." So that's how it started. And then the turning point was when we got to the ideal career profile.

Scott Anthony Barlow 14:59

Tell me about that.

Kat Bolikava 15:00

So the questions you have on there are very simple. At first glance, I was like, "am I going to be answering these? Like, I'm really seriously, but this is..." Like, no, but like the questions are so simple, like, how long do you want to travel for work? For example, right? It's nothing excruciating. It's nothing that's making you, like, really think. But then when you start, so I looked over it, and I'm like, but then I sat down to look at it, like to answer it. And I started getting into the grips of it like, okay, so how much time do I want off? Do I want to work remotely? Or do I want to work at home? How many hours a day do I want to work? Do I want to work with people? Or do I want to work with machine? Like, it was such a simple question. But when I sat down and started answering those, and then I came to Liz for the next session, and we went over the job that I held at the time, which is the restaurant position, and my restaurant position matched, or satisfied, like 95% of what I want from a job. And that was a turning point in our discussion. Because from then on, I started looking at the restaurant industry, not as just something to get by on, something I do in my spare time, something that is for college students. But I'm like, it can actually be a full time career that will completely satisfy 95% of the needs that I listed that I want– certain flexibility, certain vacation time, certain work hours, certain schedule in terms of not being like rigid nine to five, but having pre mornings and pre night. It was perfect. And that's when Liz and I really started to get into the nitty gritty of it of, "okay, well, how do we make your restaurant job more enjoyable?" Because I liked the place that I'm working at, but I wanted more income, for example. And so we started working towards, "Okay, well, is there a promotion path? Is there room for promotion? Is there room for growth?" And I'm like, "Well, yeah." And so we started pursuing that. And today, I'm not just the bartender / server, I'm an Assistant General Manager, because I brought it up to the GM and I said, "Hey, I love your company. I want to grow with you guys. I look at this industry differently right now. I'm invested, I'm committed. And I'm no longer pursuing government positions. I want to give this a fair shot. This is my career. And because it's my career, I think that I've done for the past 12 or 13 years. And part of that path was with you, I have my experience, I've earned your trust. And now I want to evolve. So I would like for you to train me into a management position. I understand it's not going to happen overnight. But I'm just hoping that's Enzo, which is the name of the restaurant, is growing with the additional revenue with every quarter. I'm just hoping that there might be a position for me as assistant general manager, or something of that sort where I can feel that I'm not stuck in one place. And where I can be compensated more than what I am now, which is the two things that I'm looking for– to grow and to be compensated higher. And to my surprise, he was like, "I actually was gonna ask you if you were interested in one capacity or another because it's really hard for me to manage the whole place by myself in the front of the house and the back. So I need someone that I can delegate some responsibilities to. So I will pitch it to the owner. And we'll see we'll take it from there." And it just kind of everything came together, just from me asking.

Scott Anthony Barlow 18:52

I love that. That's such a great story. Because first, there's so much that goes into that. It seems like it's one simple conversation, however, think about what went into creating that one simple conversation, you had to recognize the patterns and limiting beliefs and mindsets that you are experiencing. And that's one of the things that Liz said over and over. She said that you were very honest with yourself about your limiting beliefs and knew your patterns.

Kat Bolikava 19:22

Thank you. Well, I think you've summarized it very well. And I think that was a big part of my success is that I'm not afraid to say that I noticed that I have this pattern and I have this thought process or cycle that is preventing me from doing something productive for practice. And I'm asking for help. I asked Liz I'm like, "How do I get out of this thought cycle? How do I approach this because I see it but it's like a vicious circle that I cannot break. I was completely lost, not knowing what it is that I should be doing. Not even that I wanted to do but that I should be doing." And Liz was like a mirror for me. She reflected very honestly, everything I pitched at her. But then at the same time, because she's an outsider looking in, she saw kind of all of that scenario playing out. And she's like, "Yeah, but what are you really passionate about? Like, what is it that moves you that doesn't let you sleep at night? What is it that you do when you don't have to be at work?" And I'm like, "I go dance. I go Salsa dance." I was an addict, I was out five nights a week, I would go salsa dancing from like, 11pm to 2am. And then I watched people perform and teach. And I said, "I think I want to do that." And then Liz was like, Okay, and? Are you gonna do something about it?" And I'm like, "Well, I've always wanted to, but I have this imposter syndrome, that I don't have a bachelor's degree, that I don't have a certificate, that I don't... but you know, people come to me and say how amazing I look, but I don't feel qualified. Like, I feel like I need to have someone validating me to be qualified." And she's like, "Okay, let's work on that. Restaurant, we got. Let's work on this part." So I started training at a studio where I saw the potential for getting that, not a peace of mind, but like validation. So the way they teach technique, it's broken down so well, that I would feel very comfortable to break it down to other people. And so I started training there. I had the highest admiration for my instructor, and he saw the potential and the talent in me. And I started expressing to him, like I was more open, I said, "Listen, I think I want to pursue this. I want to be a salsa instructor, but I'm terrified. And I have all of these fears. And I don't really have support outside of my closest friends and my instructors. So what would you say?" And he said, "This is how I started off. It was just something I love doing." And he told me about his story. And it was absolutely inspiring. And he has been having his studio for 17 years now. And he's absolutely successful. And he can provide for himself just by doing that, which was one of my main concerns, if I can provide for myself just by doing salsa. So then Liz and I throw our work together, working on my enforced imposter syndrome. And then she gave me deadlines, up until which I had to accomplish a certain task, like create a flier with myself out there, make myself visible and announce that I'm teaching. And surprisingly, it's like witchcraft or something. I started getting clients. Like I started getting people who reached out to me and said, "Hey, I heard you teach. How much? How can I get in?" And so I started teaching privates at first, which is one on one exercise. And I had a few people sign up for that unexpectedly. And that went well. And then Liz was like, "Well, why don't you try group class? Why don't you try doing something that your instructors are doing?" So that was probably the hardest thing for me out of the whole program is to put myself out there and say, "This is me. I'm teaching, this is what I charge. This is the place. Come up." Like when I posted that flier on social media, I felt like I jumped off a cliff. Like I held my breath, as I'm pushing the button to post it. I cannot tell you that internal feeling of, it literally felt like I just jumped off a cliff and I didn't know if I was going to land. That was the feeling. Even though I was standing on the floor in a perfectly warm place with a phone in my hand. That's how terrified I was. But I find that those moments alone of me putting myself out there for the rest of the world to see, the biggest accomplishment of this whole program that I've taken with you guys, because that was the most fearful thing I probably ever had to do. Because it was conscious. It was overcoming my fears and challenges and overcoming this impostor syndrome, feeling and actually believing that I can do this, not from a certificate but believing because I feel it within myself that I can do this. So yeah. And then I had my first group class, six or seven people signed up. I had a four week cycle, it went great. And then my instructor in Jersey City offered me to teach at his studio once a month, which is a new development but I couldn't be more grateful because I look up to him. I mean, he's not a DD but I really look up to him. I think that he has really high standards. His studio has really high standards for teaching and I was just really shocked when he said, "why don't you come and teach for me?" I'm like "okay." So between January when I started taking classes, well, sessions with Liz and joined your program until September when I finished, my life changed in so many ways that I cannot even start to describe. It is like it changed my professional life at a restaurant changed, my self esteem of myself changed. I started teaching the things I love teaching. I gained more faith in myself. I understand myself better of what I want from a job and what I don't want, what I will accept, and what I won't accept, is just so many things. So between January and September, I've made more progress than in the past five years, trying to accomplish things on my own. And I give a lot of credit to your program and to Liz like to her sessions, because her talking me through it. And kind of allowing me and helping me not to get caught up in my own ideas and thoughts, but see a broader perspective, just cleaned open that mind a little bit that made a world of difference. And sometimes you just... it's like therapy. It's like therapy, but for your career.

Scott Anthony Barlow 26:06

Well, we are definitely not therapists, but I do immensely appreciate the really kind words. And I think that it's important to recognize that you're the one who did all of the hard work here. And it is not easy to do what we've just talked about. And you talked about going through and identifying what creates an amazing opportunity for you, what does extraordinary look like for you. And that's not easy work. It looks simple. But it's not easy work to go through and making all of these tiny decisions about what is wonderful. And when you do that, when you do that difficult work, then that's where those opportunities start to become visible. And I think that's what's fascinating about your story, many of these things were right there in front of you the whole time.

Kat Bolikava 26:55

It were. But I couldn't see them. Or I didn't allow myself to see them until I had someone holding my hands and telling me, "Look at this. And look at that. And look at that low hanging fruit. Why aren't you taking it?" So I've always had myself, right? You said that it's all my accomplishment. And I appreciate that. It was hard work. But I've been working hard for the past, what is it? 13 years that I'm in America, but it's only in the past. What is it seven months? That I actually was able to gain some really significant results where I feel at peace. I came into your program feeling restless, not knowing what I wanted to do, seeking for answers, feeling like a failure, feeling desperate, frustrated, all of those emotions. And today I'm speaking to you feeling at peace. Yes, there is room for improvement. Yes, I can do more things with salsa. Yes, I can pursue some better opportunities in terms of restaurant career. But I'm at peace. And I can do that from the place of, like, groundedness. I'm not just grabbing in any possible opportunity. I'm just grounded. And I can choose "Okay, this works. This fits my criteria." And I'm not desperate to just grasp at any straw that is going to be shown in front of me, whether it fits me or not, because a government job, to be honest, probably would have never fit me. I would probably be miserable there because they give you two weeks on vacation, which would have never worked for me because I go to see my family, my parents are aging, it's just not something that would have worked for me. It's very rigid. It's like nine to five, very strict, very black and white, very. And I'm all, like, cheery and flamboyant and outgoing. And I love loud and I love talking to people, probably Homeland Security or National Security Agency would not have been a good fit for me.

Scott Anthony Barlow 28:56

Terrible fit for you.

Kat Bolikava 28:57

But this is where I was trying to get in. Because in my mind, it made sense. It's secure. It's a reliable career, I will have a career ladder, and bla bla bla bla bla, completely disregarding how it made me feel. Because to me it was, you have to achieve. It's not about what you feel, it's about what you should achieve, you should do that. And it made me completely miserable and restless. And I didn't see the break in that vicious circle until I came to your program. And Liz and that questionnaire that you have for your ideal career profile made me recognize that I'm actually living the life that I'm very comfortable in. I mean, yes, there are improvements and yes, like I've reached for them and I've gained them with Liz's help, but I didn't recognize that I was already in the place where I was meant to be in. And another interesting fact, when I went to college overseas because I was in my second year of college before I moved to the United States, my degree was called restaurant and hotel business.

Scott Anthony Barlow 30:03

Oh, interesting.

Kat Bolikava 30:05

Yeah, so I've been working in accordance with my major, not my second major, but my first major for the past 13 years without even recognizing it, that was the right fit all along.

Scott Anthony Barlow 30:22

Hey, many of the stories that you've heard on the podcast are from listeners that have decided that they wanted to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then I would invite you to do the same, let's figure out how we can help support you. So here's what I would suggest, just open your phone right now and go to your email app, and I'm going to give you my personal email address, scott@happentoyourcareer.com just send me an email me and put 'Conversation' in the subject line. And when you do that, I'll make sure you get to the right person on our team, and you can have a conversation with us. We'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and drop me an email, put 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 31:24

Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 31:24

If you're thinking about career change, if this has been on your mind at all, to me, that means there's a part of you, probably your gut, your intuition, that's trying desperately to get your attention.

Scott Anthony Barlow 31:43

I was recently in Charleston, South Carolina, and the tour guide was stopping us every few minutes to let us know a fun fact. But our facts actually weren't all that fun. They were facts, but they were not that exciting. However, I want to tell you a fun fact. But I also want to preface it saying it's science related. So you know, stick with me here. Did you know that scientists call the stomach the second brain? You may have heard that before. There's actually a network of 100 million neurons lining your entire digestive tract. That means that your brain is constantly working in tandem with your gut. Everyone knows what it feels like to have a pit in your stomach as you weigh a decision. That's the gut talking loud and clear. So when it comes to your career, and you feel like something is wrong, that's actually a wonderful indicator for you to stop, reevaluate, and choose a different direction.

Scott Anthony Barlow 32:40

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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When Quitting Your Job Is The Best Move For Your Career Trajectory 

on this episode

Have you thought about quitting your job? 

If you’re feeling bored, burnt out, have suddenly developed the Sunday scaries or your workload is affecting your health, the answer most likely is (and should be!) “Yes!” 

Sometimes we stay at a job for way, way too long because we don’t want to hurt our resume or leave a company in a lurch, but we ultimately end up hurting ourselves. 

Travis had been all over the map with healthcare, but he felt like something was missing from each role and got bored very quickly. When he finally thought he had found his ideal role, he ended up miserable.

“I’ve got to figure this out because this is supposed to be the best experience of my life, and it’s supposed to be a game changer for the trajectory of my career and it sucks.”

He finally had enough, so he quit, and it ended up being one of the best moves of his career.

Learn how Travis got to the core of what he truly wanted out of life, overcame his limiting beliefs and found a role that was practically made for him. 

What you’ll leaRN

  • How to overcome career boredom by taking risks 
  • The importance of taking the next step during your career change even if you don’t know your destination 
  • How to show up for yourself even when you can’t figure out what you want 
  • The importance of asking for help when you feel stuck in your career 
  • How your career trajectory could benefit from quitting your dream job

Travis Moore 00:02

I said, "you know what, I'm gonna wait tomorrow if I still feel the same way. And I'm still as fervently, you know, opposed to working here as I am at this moment, I'm going to quit." And I woke up the next day, and I still felt very fervently against working there. And I was like, "Well, I guess I'm gonna resign."

Introduction 00:21

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:45

Do you remember those quizzes they had a steak in middle school, or maybe for you early high school that matched us with our career path that we should probably be on forever? My results said, I should be an architect, or a dentist, or I can't even remember what else doesn't matter, right? But life would be a lot easier if we just took those results, and that was the exact career that would fulfill us for the rest of our lives. But unfortunately, that's not how it works. And the journey to figuring out our calling can take a lot longer than we expect. And it leaves us feeling pretty lost at times. If you're in one of those spots, where you're feeling lost in your career, or like you don't know what the next right step is, this episode is for you.

Travis Moore 01:35

You know, it was like the thing that I thought that I wanted, and it wasn't. It was terrible. And it was a bad experience. And it was something that I definitely didn't want. And I was defeated. I felt small. I felt inadequate. I had lost all of my confidence. And I needed to rebuild.

Scott Anthony Barlow 01:56

That's Travis Moore. Travis had been all over the map working in healthcare, but still felt like he was called to do more and kept getting pretty bored in every role he held. He is a registered nurse, board certified healthcare leader and holds a doctorate in nursing and health innovation. Yet he still felt like he was lacking his "why", and thought that if he could just figure out that one thing, then he would finally feel like he'd reached his career goal. Spoiler alert. These days, Travis finally feels at peace with where his career is. But it's not because he found that one single thing that he's going to do for the rest of his entire life. He did land a really awesome opportunity. But we're gonna get to that. Pay attention to how Travis got to the core of what he truly wanted out of life and overcame his limiting beliefs. Here's Travis talking about where his healthcare career originated.

Travis Moore 02:44

I grew up in a pretty rural town in central Virginia on the Blue Ridge Parkway. And then I became an EMT when I was 16. And right at high school, I got a job in the emergency department working as an EMT as an ED Tech. And that's kind of like how it all my career started really.

Scott Anthony Barlow 03:01

Interesting. So that's where your career started if we go way back. Then what happened from there? What was the next step?

Travis Moore 03:09

Yeah, so after I became an EMT, and my first job was working in the emergency department, I wanted to be a paramedic. That was the only thing I ever wanted to do when I was, like, in high school. So I became a professional firefighter paramedic for a while and really felt this like, I don't know, like this sense that I wanted to do more than I felt like, I was… I had gotten really good at what I was doing. And I wanted to expand my horizons, think a little bit further outside of the box and go a little bit further upstream in healthcare. So I looked at nursing opportunities, because there were transition programs to transition from a paramedic to an RN in a shorter amount of time. And it was a defining moment that really has established the foundation for, like, the rest of my career, which is deeply founded in being a nurse right now.

Scott Anthony Barlow 03:48

Clearly, there has been so much that has happened since that point in time. That's a really fun start. What led you down the road of deciding that healthcare was no longer for you? Something happened along the way. What happened in between there and now?

Travis Moore 04:07

There's really not a single defining moment. It's an evolution. It's a progress. It's a journey. And I got into, eventually became a nurse worked in the emergency department, worked in a couple intensive cares and consistently felt like I had gotten good at the skills that I would get out of being a nurse and I really enjoyed, loved taking care of patients. But I felt like I was in a box and that I was doing the same thing over and over every day. So it caused me to kind of continue to move upstream. And so I took a job as a Director of Nursing at a home care company. And that was a really defining career move for me because it really... it was my first taste in entrepreneurship and getting into a business. And we had like 400% growth in the first two years being with the company, acquired two more agencies rolled out a bunch of service lines, and I really enjoyed that. But again, I hit that ceiling where I was like, "I'm ready for more." And I really want to diversify my experience and how I can execute on things. And so then I went and became a management consultant. And that was probably the first or the farthest away from health care, like, actual patient care that I've ever been. And I was bringing this wealth of experience and knowledge and background in the healthcare world and this education. And I'm trying to figure out how I can use this in like a meaningful way to be able to drive sustainable changes in health systems. And I was quickly bogged down by the business of healthcare, and the business of consulting and really didn't feel like I was able to deliver the kind of impacts that I wanted to make and didn't feel like I was able to had the spaces of autonomy that I'd really was used to in that startup world, in this new consulting role. And I had a really hard time communicating with my superiors the vision that I had, and the strategic thought behind some of the decisions that we were making. And at the end of the day, the work that we were doing was so much higher level and not closer to the problem where I really thrived in being and it really left me super, super, super frustrated.

Scott Anthony Barlow 06:10

So when you say impact, is that what you're referring to that it wasn't close enough to the problem to really feel that connection in the way that you want it to? Tell me about that.

Travis Moore 06:21

I think, yeah. I think that is a part of it. I think that moreover, I really wasn't able to align my company's incentives with my incentives, or the things that I feel like we're going to be value drivers in our health system. And a lot about being a business consultant is about providing a perspective. And that is sometimes just a perspective, and it doesn't matter if it's a good perspective or not. It's a perspective, they're paying for something. And that didn't drive with me. And I did not want to provide perspectives, because based on a timeline, if I didn't feel like we had enough information or had enough insight to be able to truly give a perspective, and that seemed to take a backseat and a lot of the conversations that I had during my time in that world. And it was really frustrating not to be able to dive deep enough into these problems to really thoroughly understand them to then be able to provide the recommendation. And it seems like we started with recommendations, and they would figure out how to back into the solution later, which was incongruent to the way that I think about things and that I think, on a very personal level, think things should be done. And trying to reconcile that was like, just an arduous challenge that I was not successful doing. And I was not able to really find alignment between my value set and my value structure, and my personal mission, vision and values to with what the company was doing on a day to day practice. And it was extremely frustrating. And to be completely transparent, it was like the first time in my life that I had things like the Sunday scaries and that I had no freaking clue what I felt like my job was or how I could deliver effectively and be able to prove my value. I have all this education, all this experience, and I can't figure out how to use it in this context. Because every time I tried to use it, I'm told, "No, that's wrong." Or "No, that's not what we're looking for. We need something more." And it was like I equivocate to playing battleship with, like, no feedback. And it's like, "A seven." "No, that sucked." "Okay, great." "How about B five?" You just throwing stuff out to the point where you just throwing stuff out that you don't even know, you don't have any strategy behind the mortgage just like, well, I use strategy, and it didn't get me anywhere, then it just this again, not something that I aligned with, because I feel like the product I was delivering was not useful, and it wasn't meaningful. And ultimately, I could see that in a lot of the conversations that I had with clients. And really the perception that business consultants get when you walk into, especially health care organizations, and they're just like, eyes roll, immediately. And I completely felt that and I was like, "I don't want to be one of those guys. Like I don't wanna be part of the problem. I want to fix the problem." And so it was a tough time for me personally. And it was also, to give it some context, this is also during the pandemic. So I got offered this job the week that the world locked down. And so I didn't have the normal onboarding, I was working completely remote. I had all of my previous jobs have been working in person surrounded with people, interacting with people, I am an extremely extroverted person, they get a lot of my energy from that interaction. And then moving from that kind of world into a world where I don't feel successful, I don't feel heard, I don't have that energy, the world is on lockdown, so I can't even do like the normal things that I would do outside of my job. And I'm working from home for the first time in my career. And I was just like, completely done after working there for about a year and a half. And I was on antidepressants for the first time in my life. I was in therapy. And I was just like, "this is just not good." And even when I had these conversations with my doctor about getting on like antidepressants, she was like, "Do you feel like your job might have anything to do with it?" And I'm like, "I don't know. It's a job I've got to learn. And these are things that I don't know and it's a new environment." And I just got to continue to trudge through and all eventually figure it out to now looking back, where I was like, absolutely, that had a lot to do with it. Because I think most people, and especially nurses, really resonate with the work that they do. And it's part of like your calling, or part of who you are. And it's an outward expression of what you do and who you are as a person and your value to the world. And when you're not able to express that, and you don't feel like the value you're delivering is like, meaningful or what you want to do, it really breaks into who you are as a person, and especially in this environment and the pandemic, where you ain't got nothing else going on, because you can't do anything else, like work, and then maybe some zoom sessions with your friends to try to keep your quote unquote, social connections to the world, it was just super, super hard.

Scott Anthony Barlow 10:45

That is hard in so many different ways. And I'm also curious, what took place between, where you're having that conversation with your doctor, and you're like, "Well, I don't know if my job has anything to do with it. Or I'm not really sure. Maybe... I don't." to the point where you learned. What caused you to begin to recognize and then begin to do something about it? What took place?

Travis Moore 11:12

So I think it was something that I thought I was like, sure, for sure my job has something to do with this. But is this a reason, like, am I just going to quit because it's hard? And that was the bigger piece for me to try to come to terms with. And I recently read a book that was called 'The Dip' by Seth Godin. And that really exemplified where I was at in that job. "Okay, do I need to quit and protect myself? Or do I need to go through the dip because of what's potentially on the other side?" And that was like the question that I asked myself every single day. And I started to reach out to people because it's like, okay, I'm struggling, I need some movement. So I started to reach out to the resources and started to establish additional resources to really help me figure out like, "Do I stay? Or do I go?" Like, that's the question at this point. What's the value that I'm going to get if I stay past this dip? Or what part of me am I losing by staying through this? And how is that gonna ultimately impact my trajectory in 10, 15., 30 years from now? And I sort of started reaching out to people inside the company that I knew I had been assigned a mentor, and I had developed relationships with people that understood the value of my perspective, and was going to them and be like, "This is the struggle I'm having." A lot of people related with me and the challenges that I was having at that time. And I built some really strong relationships that I still have to this day, and then going outside of the company and talking to people that are competitors that have similar roles and asking them, are they feeling the same way, and a lot of them did. What are things that I can focus on to make this a better experience for me or to really capitalize on my time here, so that this is not just like a black hole in my life where it was just like, oh, that sucked. I don't want to go back there. But to really try to turn this into what's the value, maybe it's not a positive experience, maybe I'm not going to be here for long, what's the value that I'm going to be able to take away from this experience and seeing if I can, in fact, turn this around. And if I can stay through the dip. And that's really part of that whole process is when I started... when I reached out to HTYC. And initially started coaching with you guys was really out of that despair, desperation. I've got to figure this out. Because, like, this is supposed to be like the best experience in my life and is going to be like a big builder and is going to be a game changer for the trajectory of my career, and it sucks. So I've got to figure out how I'm going to either work through this or figure out what the heck I want to do with my life. And so that's... I originally started listening to your podcasts, and that's what kind of got me hooked and listening to some of the other people that have had similar experiences and what they had done to mitigate their challenges and their transitions out of one career to the next. And I wasn't really sure that I wanted to leave, like, I love being a nurse. And I wasn't really sure that I wanted to leave nursing or leave healthcare. But I knew that I didn't want to be a bedside nurse. And I didn't want to be any one of the traditional nurse leaders or managers or directors. I remember very distinctly when I was in grad school, it was my second semester, and I did an internship. Going into the program, I was like, "I'm going to be a CEO of a hospital, or I'm going to be a CNO, chief nursing officer, at least" that's where my ambitions are. And I got into the program in my second semester, and I did a shadowing experience with the chief nursing officer and was like, "oh my god, your job sucks. I would never do this. This is terrible. I don't want to do this at all. This is like what I do at times 1000. And this is not the kind of position that I want to do with my life." And so I remember after that experience going to my advisor and being like, "This is... I think I'm going to change into the nurse practitioner program because this is not... I thought I wanted to be a CNO or CEO and I've seen that now and no thanks." And I remember she sat back and she's like, "Well, my goodness, that's amazing." She was like, "It sounds like grad school has already paid off for you." And I was like, that's not the response I was expecting. And she's like, "Well think about it." She was like, "Imagine, you had spent your career a couple more years as a manager, a couple of years as a director, a couple more yours as the vice president, and then finally you got into this role 25 years down the line. And that's when you realize that you didn't want it." You know, she was like, "So you've saved maybe 20 years of your life and two semesters of grad school", she's like, "It's a pretty awesome ROI, if you think about it." And I was just like, blown away by that and had to sit back and chew on that and was like, "Okay. Alright, maybe you're right. Maybe I do need to continue to think more broadly on what it means to be a leader and what it means to be an innovator and how I can use my background and my experience to really create the kind of impact that I want to create in the world." And so all of these things coming together, that's when I originally reached out.

Scott Anthony Barlow 15:38

As you got to the point where it's like, "Okay, I know that I need to do something about this." You started taking a number of steps, you were reaching out to people inside-outside your company, you started working with us, you have all of these different areas to create traction, we'll call them. What was the hardest part for you in going through and identifying, "hey, do I want to stay? Do I want to go? What does an amazing next step look like?" What was the hardest part for you in making this type of career change?

Travis Moore 16:08

I think the unknown of, what am I giving up and trying to understand what am I giving up if I leave? And then thinking about that on the other foot of, what am I giving up if I stay? And trying to forecast what you think the value of what you're doing is into your future, because I have done a lot of hard things in my life, I completed nursing school in one year, and I didn't die during that. I can do anything, is what I tell myself. And I'm willing to put in the work and the stress and the effort to get towards a goal. But I also have to know that that goal exists and that this is actually driving towards that. And it's going to be a value to me. And I'm going to have ROI for this sweat equity that I'm putting into this. And so that was the framework in which I was approaching this decision. But I had no idea, like, what is the value of staying here for three years, five years versus one year? What am I actually going to learn and I had to break it down into little tangible things of, like, "alright, I can get better at facilitating communication or conversation. I can get better at telling a story to a client. I can get better at utilizing data to support my communication." Those are little specific things that I was, like, that's what I'm going to focus on and try to get out of this experience. And at the end of the day, ultimately, I remember I had my first conversation with my first coach at HTYC. And I essentially was like, "Hi, I'm Travis. I need to quit my job. And I need someone to tell me that it's okay." Was I think basically what I was trying to get. And I was like, I could... I was like just, like, dying to get the conversation started, because I wanted someone to tell me, "Yeah, it's okay, you can quit. It's gonna be fine. We'll find you something better." And that wasn't the response that I got from the first coach. And it really, it was good, because it then pushed it back on me. And it was like, nobody's going to make this decision for you. Which is ultimately what I was, I think I was aiming for with someone to tell me "yes, it's okay, you can make this decision, and we support you and you're making the right decision." And I needed to come to that decision to myself, and I needed to be able to make the determination, like "Yeah, no, this sucks. And you're not getting out of it, what you want to get out of it. And furthermore, it's really deteriorating your mental health, which is the foundation for everything else that you do in your career, and in your personal life." So ultimately, after that original conversation, I did resign from my job. And I had no idea, I did not... I just woke up that day and was like, "Yeah, I can't do this anymore. This is not working." I tried many different teams, I tried many different clients. And that's what I kept saying to myself, it's like, "Oh, maybe it's the team, maybe it's the leader I'm working with, maybe it's a client I'm working with." And ultimately, I changed again, and I was like, "This is the exact same." And my last project was like, really in my wheelhouse. And I still felt terrible. And so I was like, "It's time to go." And I remember thinking to myself, like, "Okay, well, I've been toying with this decision for like, I don't know, six months to leave. So this is not like a new and I'm not being reactive." And I know that looking at my career history, like I think the longest job I've ever had to date is two years. So like, I know, I have a propensity to like leave positions, but I really, I said, "You know what, I'm gonna wait and tomorrow if I still feel the same way, and I'm still as fervently, you know, opposed to working here as I am in this moment, I'm going to quit." And I woke up the next day, and I still felt very fervently against working there. And I was like, "Well, I guess I'm gonna resign." I had no idea what I was going to do, what my next job was, I knew that I was a nurse, and that I could always fall back on that, I could always go back to caring for patients at the bedside. And maybe that's what I needed to do. And I started looking at, like, travel nurse positions and per diem positions again, and of course, I had been away from the bedside for a little too long for most places to be like, oh, yeah, come on back. So that was a bigger challenge than I thought but then someone had connected me with a leadership and interim leadership opportunity out in California and I interviewed for that, and it went well, and so that's ultimately what I took. But I didn't take the job until like, I think I got it... I accepted the job on my last day at my previous company. So I had like a solid two weeks where I was like, "Man, I know I'm gonna do it. But anything is better than this." So I ended up taking that position. And it was such a great opportunity for me, because it was definitely... It was in a leadership position working directly with the team, and it was building a new program. And it was that amazing opportunity for me to be able to come in, work with a team, build rapport, build a team up, build a system and a process and implement it. And I got very positive feedback, it was very well received by the organization and really needed that opportunity to kind of, like, build myself back up and kind of dust myself off and be like, "yeah, no, you're worth it. You're an OK guy. You have some things to offer."

Scott Anthony Barlow 20:57

Let me ask you about that, though, and just insert a comment here. I cannot tell you the number of conversations, probably, over 1000 at this point of conversations that I've had with people that we've worked with where they have talked to me about the impacts of staying in the situation, like you did, that had you questioning everything. And then I just heard you say I really needed that experience in that contract role, or you call it a temporary role, to be able to build yourself back up. And so I have two questions about that. One, do you feel like it needed to happen the way that it did for you? The length of time you've been thinking about it for six months. Or do you feel like looking back there was an opportunity to prevent that? Or do you feel like that experience actually allowed you to come out better off than if it hadn't happened? Tell me just a little bit about how you're thinking about that, first of all.

Travis Moore 21:52

Yeah. So I do not regret my decisions. And I do not regret going and working there. And I do not regret the opportunity, the time. I mean, I think that's just my general framework in approaching life, like, you're in each moment of your life for a specific reason and to learn something, and you are the only person in the world that has your unique set of experiences, which is what makes you who you are, and provides the value that you can provide to this world. And if you don't have those really challenging and really hard times in your life, you're never going to be able to hit the mark that you could make. And looking back in the context of like, knowing what I know now, could I ever approach that differently? And the answer, I think, is no. I think that if I had known now what I knew then, I would have never done it. And then who knows what I had to learn during that time of my life, that gives me the ability to do what I'm doing right now and even more exciting what I'm going to do in the future, and allowed me to have connections. And just having that kind of experience on your resume opens a lot of doors. And between those experiences and just like the resume fodder, who knows how that impacts my trajectory in the future. So I think that, you know, as with most hard things in life, if you knew they were going to be hard, you might not start them. So it's best you don't know so that you work through them, instead of dancing around it. So I don't think that I would have changed anything. But looking back, I have a colleague that's going through a similar situation right now. And she and I talk frequently. And so I've had an opportunity to really reflect back on this and like, "what could I have done different? What advice can I give her that would have made her situation different than mine? What things can I tell her to do to try?" And I keep coming up with, like, "I don't know what to tell you. This was my experience. This is what I did. This is what I tried, maybe you should try it and see if you have a different outcome." But it is... at the end of the day, it is all part of making me who I am. And giving me the perspective that I have and the experiences that I have, I think it's healthy honestly to have bad experiences. Because if you don't have the bad experiences, your perspective, you'll never be able to resonate or connect with or relate to people that have had really bad experiences. And it gives you just like this appreciation and this better ability to empathize with people that are going through tough times, and is humanizing. And I think that especially in the world that we live in, humanizing things is important and having shared experiences and even if they're crappy shared experiences, being able to connect with those people that are going through stuff like that, or have been through stuff like that and and give perspective or advice, and most of the time I'm trying not to be a silver liner and just be like "yep, it sucks and I'm here" and that's it to kind of like wade through all the malarkey with people. So I think it gives you an invaluable lens and a valuable experience and gives you an ability in the future to do things just you don't necessarily see how they're connected, and may never see how they're connected.

Scott Anthony Barlow 24:57

That's one of my favorite things about the work that we get to do with people is we get to, in some ways, come in and help people put together all of those sets of experience, the great stuff, the bad stuff, but all experiences and tying it together in a really useful way to proceed forward. And that's one of my favorite things, like, that's one of the reasons why I love this type of work for what we're talking about right now. Also, on the flip side, to comment about something else that you mentioned, in many ways, you have to go through these bad experiences. We get many, many emails and questions about like, "Hey, have you ever considered going into high schools or things like that?" And while I think there's a ton of value in helping change the mindsets around what work is and what work can be in high schools, ultimately, I think that the work that I love to do personally, and the impact that we have to make it happen to your career, I think a lot of people have to go through some bad times in order to really leverage those experiences fully for the future of their life. And I think that's part of what you're getting at. So I fully appreciate that. And then I'm also curious about what don't work really well to be able to make that transition for you.

Travis Moore 26:15

So when I first started working with Liz, there was this definite, like, there was a brokenness to be completely honest. I didn't really know what I wanted to do with my life. I had gotten into this new career that I was like, "This is it. I'm making great money. I've got all this opportunity. I get connected with all these high level people." It was like the thing that I thought that I wanted. And it wasn't. And it was terrible. And it was a bad experience. And it was something that I definitely didn't want. And I was defeated. I felt small. I felt inadequate. I had lost all of my confidence. And I needed to rebuild, essentially, which is why I left the organization and did something that I felt was in my wheelhouse to kind of rebuild myself, rebuild my confidence. But at the same time, I also had this new framework of thinking and was like, "Alright, I've got it. I'm gonna project manage myself. And I need to set up specific milestones or I need specific milestones so that I can get to where I'm going. So what I want out of coaching is, I want to figure out where my Northstar is, and I want a 15 step plan on how to get there." And that's kind of like how I entered this. It was very operational, very tactical, and was just like, I'll just get over it, the kind of like, emotional aspects of making this transition and leaving this specific workforce and enjoying another, figuring out what the heck I want to do with my life. And I feel like working with Liz, like, really, she... the biggest value she gave to me was she gave me space. And she let me heal. And she let me explore and think and she gave me guardrails, because I am the... one of the funny things that we would talk about as she gave me the analogy of drilling wells, and she was like, "you're all over your front yard drilling wells," she was like, 'but if you don't continue to dig, you're never gonna find water." And just like I was all over this place, because I was acting really out of fear and out of insecurity, it was like, "I want to do this. No, I want to do that. No one thinks about this." And I think the ideas ranged from like, I want to start my own coaching consulting firm, which I did to, like, I'm gonna buy a hotel and run that, or I'm going to join my dad's business, which I also actually did. This was just like a couple of ideas came out every single time. And she was like, "Whoa, let's back up, pump the brakes a bit. And talk about why we want to do these things, or maybe focus on one thing and go deep before we come back up and go into something else." So she provided that safe space for me to be able to do that in a very non judgmental, very loving, supportive way of helping direct my thoughts, and helped me figure out what it is that I... what direction I wanted to go. Not even like the question was never answered and still hasn't answered of what I want to be when I grow up. It's a journey on where I'm supposed to be right now. But it was realizing that and leaning into the journey, and leaning into, this is... I don't know what step 10 is, but I can see the next step. And that's the step that I have to take right now.

Scott Anthony Barlow 29:13

That's awesome. Okay, so after all of this wonderful work to define what you wanted– all of the drilling wells, and exploring and trying to find the right well, or a combination of wells, even. Tell me a little bit about where you're currently at, that is the right space for you right now.

Travis Moore 29:34

So as I'm making this transition, I launched my own business and we're going through multiple iterations of that, I'm trying to figure out that one of the other deficits that I saw is that I really needed to learn more about running a small business and my dad was running a small business, and he was hitting some growth walls. And so I found an opportunity to join his organization as a co-owner of a welding and fabrication company in Central Washington. And I joined that really to start to build those little leadership skills, things like accounting and payroll and the other mechanics that I had not done in my leadership background that were more entrepreneurial, and really learning the business of running a business. And then I don't know, fate comes knocking on my door and somebody in my network reaches out to me, he's like, "Hey, I have the perfect job for you. Will you consider taking this position?" And I'm like, "Oh, thank you. Not really interested. I'm kind of like focused in this area of my life and growing my businesses." Now mind you, I had like, no, like investors or capital to speak of, I was just had like, a prayer and a good attitude that it was just all going to work out. And that somehow I was going to be able to fund my lifestyle this way. And so they're like, "Would you just have a conversation?" And so I had a series of conversations with different leaders for this position. And the position is to lead the health care category for indeed.com, which is a large jobs board, and the leader in healthcare job seekers, the largest provider of healthcare job seekers in the US market. And so they were looking for someone who had experience both in business consulting, as well as operational leadership, and was also had a clinical background. So I had been in the space of the people that were actually looking for these jobs, the job seekers, and also the other side of the market, the two sided market is the working with employers and being the hiring manager. So they were looking for someone who had this, like, experience on both sides of the market, as well as some consulting background. And because of my background, I was like a unicorn for that position and fit really well. And so I had some really good conversations with the hiring team about what I wanted to do and what I was experienced in and what the value that I could bring was and what I was not willing to do, very aggressively. And they were like, "Yes, that's great. We love it." Every single step of the way. At one point, the hiring manager was like, "Hey, you know what? Why don't you take a look at the job description and just like, cross out anything you're not comfortable with? And then send it back to me." And I was just like, blown away by this opportunity that I was being pursued so hard, because of my experience, and how everything in my life had kind of led up to this point of, "Wow, I am being aggressively pursued for this position that I really feel like I can make a difference in and really feel like I could drive an impact. And I had to weigh that against, but I'm running my own businesses. This is my world, right? I've got these two businesses, and I'm trying to get off the ground and grow. And that's what I want to do with my life." So it was really hard, it felt like I almost had to pick one or the other. Because I knew if I took this job, I wouldn't have as much time to devote to my businesses. And I don't want them to die off. But I also saw this huge opportunity to work with this amazing company to really change the way that we hire healthcare workers in the United States and potentially globally. And I felt that because of the way the process happened, because of the way the interviews happened, because of the way that I was kind of brought into this opportunity, that it really aligned with my own personal value set, and how I would want things to happen. And it was like things don't just line up like this without like it being meant to be. And so I ultimately decided to take the position with indeed to help influence the way that we kind of market for job seekers in our current climate, which is ever changing, especially after the pandemic. And even still, after joining, it's getting into the organization being the first of my kind. I feel like I'm like, on Game of Thrones– Travis Moore, first on the... And trying to figure out what is my space in this world? Where do I fit in with people that don't have similar backgrounds, and I'm the first nurse that the organization is hired to help lead some of these programs, and now the challenge is figuring out how do I meaningfully insert myself? What is the value that I add? How can I add that, and build these relationships to be able for me to actually execute on some of the ideas and opportunities that I've been able to see? And that's been fun and exciting and also ambiguous in a lot of places, opportunity to kind of find my way in this kind of new world.

Scott Anthony Barlow 33:59

I think that is something that's really fun about that and listening to it is that had you not done some of the other work to be declarative in what you wanted and needed, then you either would have completely passed on the opportunity. Or let's say that you had even taken it and allowed other people to convince you to just take it because they thought it was perfect for you, then it would have been very, very different than "Hey, go and pick out what you want." Essentially like, choose your own situation, choose your own career, choose your own job opportunity. And so kudos to you.

Travis Moore 34:35

Thanks. It was, you know, you're exactly right. And I think that all the experience if I had not gone through the things that I had been through and had that opportunity, had that experience, really to even get this job, and then had the experience with working through what I wanted in my career and my life, and being able to reconcile that against taking this job or not like it gave me so much clarity and direction. And knowing that I made a very intentional choice, and not just like, I happen to get this or I happen to stumble into this opportunity, it was a very clear choice. And then when it gets challenging, it's like, "No. I chose this. I wanted this. I thought about this. I know how this fits into my life. And this is absolutely what I'm going to do. So let's just put those thoughts to bed and continue to do the work, continue to show up in this job and deliver the impact that I'm meant to deliver here." And then I get excited around, what is that? The journey and the excitement of discovery and figuring out what it is that I'm going to do, and what's the impact that I'm going to make, and how can I change somebody's life today is kind of a motivating thing that really inspires me. And when I'm having these days, where I'm like, "Oh my God, I don't want to show up. I don't want to get up. I don't want to be involved." It gives you this new breath of fresh air and a little wind under your wings as it were to be able to get up and show up. So I think that my biggest advice is to show up for yourself, know that you're worth it and know that your value in the world is important. And we need you to authentically show up as yourself in order to change the world.

Scott Anthony Barlow 36:06

Hey, something I don't want to let you know, the seemingly impossible career change stories that you hear on the podcast are actually from people just like you who are listening to this podcast, and decided to take action and have a conversation with our team. If you want to implement what you heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just take your phone right now, open it up, go to your email app, and type me an email– Scott@happentoyourcareer.com just put a 'Conversation' in the subject line. And when you do that, I'll introduce you to the right person on our team and you can have a conversation with us. We'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and support you in your situation. So open that up right now and send me an email with 'Conversation' in the subject line to Scott@happentoyourcareer.com. Here's a sneak peek into what we have coming up in store for you next week.

Alyssa Barlow 37:08

I feel like it is really hard to write big goals and goals that are different when you're sitting in your house that you sit in every evening, or you spend every weekend there or you're in your office that you work in every day.

Scott Anthony Barlow 37:23

Over the past few years, we've had one episode that got so much positive feedback. So back this year by popular demand is another one of those exact same episodes where I bring on my wife, Alyssa, and we discuss our goals from the previous year– what worked, what didn't work, and our goals for the next year. Now, I have very much grown to look forward to these meetings and these episodes and the goal setting process in general. But that wasn't always the case. Our goal setting initially started from a place of fear. Fear that we weren't going to be able to afford the life that we wanted and fear that really pushed us to get very intentional and set some pretty big goals. And once we started hitting those goals, I realized, "hey, this actually works and it can be pretty fun." So now I get excited to have these yearly chats and go through this yearly process with Alyssa. And this year we sat down to have that conversation. We once, again, decided to let you be a part of it. My hope in doing this is that you can see what really goes into our annual planning, specifically the parts that went well and what we want to do differently and then use some of our tactics to make your 2023 year– the year that you hit some huge goals. Some, maybe, that you thought were impossible.

Scott Anthony Barlow 38:46

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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How To Approach Your Support System About Making A Career Change

on this episode

With every big life change, we encounter challenges.

Sometimes, we’re prepared for them, as High-Performers, we like to make sure we have the majority of our bases covered before we dive head-first into the deep-end of our career change. 

But, sometimes we find challenges where we least expect them.

When we look at career change, we know that taking on this big life change requires a great amount of time, energy, maybe a bit of financial planning, and a solid support system to lean on when the career change process becomes overwhelming.

One of the least-talked about topics of career change is your current and ongoing support system.

Everyone needs a support system as they approach any big life changes.

We have people that care about us and they want to be there to support us in times of need — whether it is to vent about our career change obstacles, seek advice on what to do, or to be the distraction we need from all the mental strength we’ve been exhausting to make our change happen.  

As much as our core supporters want to be there for us as we make this career change, many of them aren’t really sure how to approach the issue.

This is where the challenge comes in (where you’d least expect it!).

Unfortunately, the reason many people stay in the same place in their career is often because of the lack of support they get from their core group of friends and family.

In this episode, Rebecca talks about her experience facing this unexpected career change obstacle, and how honest and open conversations led to a fervently supportive network she relied on to make her career change!

What you’ll learn

  • What to say to your support system when you decide to make a career change
  • How Rebecca built her support network and why it was important to her
  • How to utilize your network’s support and the best ways to check in with them through the process
  • How to keep going even if others question your career change decision

Success Stories

I really was able to get clear on what I what it is that I really wanted. In my future career, I was able to change my mindset and my perception of what I thought was possible, which was a really big one for me, because prior to this, I really, I think I limited my myself and my potential, simply because of where I was at currently. And so I was able to think bigger, and really hone in on, you know, where my skills are, where I want to take them and how I'm going to get there. And it really just empowered me to take change, and it gave me the confidence and conviction, I needed to take those steps. So yeah, it was it was really a great a great one.

Nicole Mathessen, Manager Marketing & Creative Services, United States/Canada

I convinced myself for many years, that I was very lucky to have that job, and I would be crazy to leave it. I convinced myself that the team needed me even though I was miserable. And ultimately, it took me getting physically sick to realize I needed to leave! One of the biggest things that I learned out of the signature coaching was on designing my life. And this is another thing that I had really never, it had, I don't know, if it had never occurred to me. I just never believed it was possible until now.

Michael Fagone, Mortgage Loan Officer and Finance Executive, United States/Canada

Rebecca Maddox 00:01

I remember people saying, "Oh man, but you've got the dream." And it kind of raises a red flag as people say, "you have the dreamy thinking out there." There's lots of truth to that. But something feels off right now, at least for what I think I'm looking for.

Introduction 00:22

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:47

One unexpected obstacle that you might have to overcome when making a career change is dealing with reactions from the people closest to you. Okay, surprisingly, these reactions are not always positive and encouraging. Your friends and family likely want what is best for you. And they may not think that a career change is a smart move. So how do you navigate these conversations with the people closest to you and get them on board to support you as you make this big life change?

Rebecca Maddox 01:17

Know who's supporting you. Surround yourself with those people. Check in with those people. You need support and if you need their support to help you accomplish your dream, or to move forward or to do anything challenging, whether that's lose five pounds or move across country, just have those people check in with this people every so often to know that you're supported.

Scott Anthony Barlow 01:37

That's Rebecca Maddox. Rebecca was a lawyer working in a political arena in Washington DC when she decided she needed to change for many reasons. One of those included health problems that were surfacing from the stress of her... when it came time to let her support system know she was working on making a career change, she was met with some surprising reactions, which ranged from nervously happy for her to angry and argumentative. I want you to listen to how Rebecca navigated these conversations, because she gives an almost exact script for what to say to your support system when you're making a career change. Here's Rebecca, taking us back to when her law journey began.

Rebecca Maddox 02:19

I decided to go to law school, back I think it was my junior year of college. No one else in my family had gone to law school and before all of it, I'd actually been thinking, “Oh, I wanna go to med school.” And then I took calculus and chemistry at the same time, freshman year, and there's nothing quite like that to, like, really make you reconsider your priorities in life. “I don't know if this is right for me.” So I reconsidered everything. I went on a longer journey with taking environmental science courses, learning more about environmental policy, going into women and gender classes and policy. I took a class, I think on feminist jurisprudence. And that opened my eyes the idea of “Ha! I find this fascinating. What if the law is actually something I wanna do?” And I remember telling my parents, "I wanted to go to law school" and they said, “Really? Sure? Are you sure?” And I took the LSAT. I did an internship, where an attorney was representing the community group in front of a zoning commission. I thought, "This is just incredible." So I ended up going to law school because I like the idea of how you could use advocacy in arguments to, like, build a foundation to achieve something for someone. Because I think ultimately at the end of the day, I wanted to help people. And that's what moves me towards law school. I ended up going to law school at the University of Maryland. And after I went to school there, I realized I've never been involved in politics. I guess that's forwarding. I realized, I've had experience, undergrad with some environmental sort of organizing stuff back in the day. I now have experience in law, but I've never looked at politics, which feels like another factor, and something that's close to me now that I'm in Maryland, and DC is not very far away. What if, like, I don't have kids, I don't have a house. What if that's something worth trying? And I ended up connecting with an office in DC. And then I did that for a couple of years.

Scott Anthony Barlow 04:28

Who were the types of people that you sought out to try and find out, "Hey, what do you mean this politics? Like, what's all this meaning?" Who were those types of people or who were those folks in your life?

Rebecca Maddox 04:40

Oh, yeah, that's a great question. Because coming from my family– my family is filled, my extended family, my immediate family, it's filled with teachers and doctors, no one knew anything much about connecting in with politics. And I remember a friend at school was involved more with politics and there was an intern coordinator who handled more political internships for the school. And she said, “you should go talk to her.” And I said, “okay.” And I think my, in general, my best… the way I found most of my internships or experiences while in school was definitely through teachers. Teachers saying, “hey, you’re… you should be connecting into extra shifts. Hey, you should be connecting into these things.” They kind of acted as mentors to shepherd me through. And getting into politics, in general, is just... it's a tough game. I mean, everyone's coming in trying to prove the self worth. And it's a lot of networking and it's a lot of meet people for coffee and trying to figure out you have a connection to their state, to their political beliefs, to their office, to someone in their office. It kind of strips the greenness off a little bit.

Scott Anthony Barlow 05:58

Off of you very quickly.

Rebecca Maddox 05:59

Exactly.

Scott Anthony Barlow 06:00

No longer green almost immediately as you move into that. You and I had a conversation maybe, I don't know, seven, eight months ago, or something, which was the first time you and I had met after you found HTYC. And at that point in time, you were less excited, shall I say, about being in DC and being involved in the political arena. Is that fair to say?

Rebecca Maddox 06:26

Yeah, that's fair to say. I would say during my time there it was... it is really exciting. And it's really interesting because you're dealing with some very big issues and everything saying yes, changing all the time. And you work with some very motivated, very intelligent people, and some very diplomatic and great people to work with. But the same time, it's sometimes working at 50,000 feet, feeling like you're kind of hovering above ground. You start, I think after a while starting to wonder about my impact and connecting with people and wondering, is this the best use of my skills? And I remember people saying, "oh, man, but you've got the dream." And it kind of raises a red flag. If people say, "you have the dreamy thinking out there." there's a lot of truth to that. But something feels off right now, at least for what I think I'm looking for. And I think in that moment, I started looking for a career coach, because when you're in a position, especially that you've worked really hard to get, they've put in a lot of time, a lot of years and you're thinking, “okay, right, this feels right. It feels like I'm gaining experience and gaining some, a little bit of, you know, have a good reputation here. I've got something going.” It's hard to talk to other people. It's hard to know who to talk to, to say, "Hey, I'm wondering if there's something else out there for me." Or to say, hey, even to your family, to your loved ones say, "Hey, I'm not sure if this will be my forever fit. Or maybe this is the best fit for me in terms of like, my goals or what I'm thinking right now." Because everybody has their own bias. But if your family supported you and getting used to this position, they want to see you happy but they also are wondering, "why would you leave?" So it kind of... It's the dream. And granted, there were a lot of opportunities, great opportunities, great people to work with, again, it's just kind of thinking "Okay. So but for me and my skills, and what I'm thinking that's for my own personal move, what are my options? How should I be thinking about this?" I think having a little bit of an outside perspective there of someone who can call you out, and maybe when you're not taking accountability for everything in your sphere. I mean, he's the one who can point things out or help you navigate it. I think that's what I was looking for.

Scott Anthony Barlow 08:45

Interesting. So I'm curious, just diving back for a half a second, because it sounds like you were having fun with some areas of it, and as you got in there, there was different levels of excitement and things that totally jived with what you were interested in, at least at the time. What really started you down the path of either realizing that it had changed, or that you wanted something different? What happened in between there that caused you to have a difference of opinion from when you went down and when you were having fun with it initially?

Rebecca Maddox 09:20

I started thinking about, I think I started feeling a little disconnected. Sometimes we would start working on an issue and then something else would become more politically important to be working on or focusing on. So jumping around, we have a lot of loose, there were loose ends and I thought, "okay, what am I accomplishing here?" And I started feeling a little bit of that disconnect. And then also there's this sort of, there's a thoroughness impact but also the depth of the issue where when you're working on like a higher level on the issues, you don't want to dive too deep into the weeds, but you also need to create something. So I became a very versatile generalist, looking at different issues across a spectrum, but it was diving into, I think when you're running on an inch deep mile wide, you know, some people thrive in that environment. They see the bigger forces, and they enjoy just kind of staying a little bit in the substance, but mostly on the bigger forces and political forces, and again, navigating that. But for me, I found that this is all very exciting, I would love to have something like it to dive more into, be more of an expert on sinking my teeth into more. So I started reconsidering my impact, and as well as my, ultimately, how did I want my ideal office? How, at least, how I get my rewards at work? What makes sense? Is it like having a big policy issue work? Or is it more of a one on one relationship with a client, like that kind of work? And I thought, "Actually, it's the client." I just started little piece by piece, picking things off. And sometimes too, when you're in that environment, you know that something's not working, but you're not quite sure what. And it's sometimes can be hard to hear your voice in that space. And I think I was going to on top of all of this, my heart was also somewhere else, like my significant other, he was out on the campaign trail. And at that point in time, I thought, "Okay, how are we going to get ourselves on the same place? We've been doing long distance for a long time" So there was a little bit of that coming... there was that coming into play as well, or that, okay, I'm trying to hold it all together but something gonna get eventually. What makes sense for me?

Scott Anthony Barlow 11:41

That's super interesting on a variety of levels, partially because you began to recognize that being an overall generalist and not getting to go deep with something that you were missing quite a bit. And then at the same time, you had some needs and wants life changes, like, how are we going to stop doing this long distance relationship? And so you had a couple of things pulling in different areas and, for one, super cool that you recognize the need for change, because I think a lot of people will just keep going. Like, I mean, I encounter them all the time where people will just keep on going, rather than acting on that need or want for change. So kudos to you, first of all.

Rebecca Maddox 12:28

I mean, thanks. It's when you're in this zone, or when you're doing this, especially if you've had a lot of time and energy invested into it, and there are a lot of things, I'm not usually black and white. It's not like a voice from God comes down unless you just have lucky people, right? If you're like, "Oh yeah, there's the burning bush. Cool. I got my instruction. Let's go." For me, it was, I don't remember who told me this, or where I read this, but it's like the little things, you start feeling a little itch, and you say, "maybe... am I crazy?"And so you think, you know, everything else was going on. Let's just keep going with this or maybe it's just me, maybe like, I did that for a while or I thought, "okay, I'm not handling this correctly. I need to, you know, go running, I need to make sure I'm getting my energy out, I need to make sure I'm following up on where I've made mistakes and try not to do those again. I need to be like accountable. I need to..." you know, you try to fix all the other things. But there was a moment for me I think, I know I would say for other listeners, if there's a moment where you know something's really off, whether it's like that moment where you snap at someone you didn't realize, you didn't mean to and they went way beyond what you normally are, you think this is not where I'm supposed to be, this is something's wrong. I would say listen to that. I think my moment was, this was a long time before I made my move out of DC but at the moment, I went into the dentist's office, they did an X-ray of my molars and the nerves just look like scrambled eggs. I'm not out of my 20s and they said, "look, you are clenching your teeth so hard at night from stress, that you have messed up your nerve endings. And if you keep going like this, you're going to need root canals for all 4 teeth by the time, you're 30." And I just, it kind of made me sit down and say, something's wrong. Something's really wrong. And I kind of tried to, like, just keep work, just keep swimming, just keep swimming, right? Keep going, keep going. You can do it. Just keep focus. Everyone goes and runs into issues like this. And then eventually, something starts to get and say, "you know, maybe something is off." And I think the hard part of that, for me, was negotiating with my family and friends, not just in the workplace. I'm trying to be professional, right? You're trying to protect yourself. But then the hard part with family and friends is explaining, "Hey, I'm gonna go work. I'm interested in this idea. I would really appreciate your support. I think it's worth a shot for me to kind of look into."

Scott Anthony Barlow 14:58

How did you handle some of those conversations? Because I think that's a real thing for nearly everybody. Even if you've got a fairly supportive family, like, if you're on that end of the spectrum and have a family that understands, it's still like a big gap. And it's like, well, why or the other questions that come up. So I'm curious, how did you approach some of those conversations?

Rebecca Maddox 15:22

Right. The hard part when you're thinking of making a change in your life is that either, I've run into several reactions. People are usually nervous, and they want to be helpful– a loved ones in particular want to be helpful, but they oftentimes don't know how to approach the issue. I've had ranging issues of people saying, "Well just go do what you love. Go do what you love." And I think, well, that's kind of broad.

Scott Anthony Barlow 15:54

Just go do it. Just start doing it.

Rebecca Maddox 15:57

Or I even once had someone ask me, "well, what's the one thing that you need in life?" And I had to look back and honestly, it's like, I don't know, food, clothing, shelter? Like, where are we going with this, right?

Scott Anthony Barlow 16:09

Water, obviously.

Rebecca Maddox 16:10

The water.

Scott Anthony Barlow 16:11

Thanks for that piece of information.

Rebecca Maddox 16:13

Vote one for water. Water was popular though. So I would say I want… so in approaching that I think I had to realize that like, why I was feeling vulnerable in my search or feeling and trying to think broadly, I had to realize that other people are feeling a little thrown out of kilter, because they too are wanting good things for you, but also, you know, think of you in a certain way. So having those honest and open conversations is really important. And for people who truly didn't understand or angry, which I ran into a fair amount as well. And I think that was one thing, you know, as I was talking today that was something that came up for me because I think that was something that threw me off kilter, my job search was just the emotional impact of others. Not understanding or being frustrated and there's validity there. It's, I think, my moment of wisdom was with what, somebody is very close to me. And he said, "I think you're making a mistake. Why are you moving cross country?" And I think, number one, like they may be mad about certain things if you're making yourself vulnerable and making other people vulnerable financially. So that is one thing to put on the side backburner, so I personally had enough in savings to say, "Hey, I've saved that for this moment. I prepared for this moment, I can do this." So there was that. And then the other part, the logical support, wanting them to support me where I was, I think, I had to say, "Look, you're my friend, you're my loved one. I love you dearly. And your support means so much to me. I need to give this a try. And if it doesn't work out, I'll be okay. Things will be okay. I need... I just need for you to trust in me, in my skills, that things will be okay at this moment. And then if something else comes up, we'll just troubleshoot it from there. But here's my plan, here's where we're going. I really would appreciate your support in this." So that's how I went about it, whether it was the best move and the most comprehensive. Yeah, I'm sure other people have other pointers. But like, I think that's what helped, for me.

Scott Anthony Barlow 18:15

What you just verbalized, I think is a great script, actually, that we found generally works, because when you're explaining why, when you're explaining why you need to make the change, and then asking specifically for support, and then even explaining that, ultimately, look, it's gonna be okay, because of these reasons, then I think that helps people move from point A to point Z in terms of how they're looking at it.

Rebecca Maddox 18:43

Right. You know, it's hard. So at second point, you have to kind of know who your main people are, who are... know who your main support are, talk to those people first, and then know to a certain degree, it will percolate through. And then know over time, things get better. People ease off, especially if as you move on, if it works out. I mean, for me as I've left, after I left DC, there are little things people have noticed, like I'm laughing more and my hair is blonde, or if I'm in the outside more and, you know, little things, people say, you know, maybe it's not so bad. I think to the idea of dropping everything, or dropping things and moving on to a different opportunity is something that's risky. And a lot of people are risk averse, they're nervous, they wouldn't have necessarily done this for themselves. So that's another... there's several hurdles of how people make their own decisions in addition to the fact that maybe they just wanted you there. Maybe they said, “you know what, you have a great career and I'm bragging about you. And maybe I just always thought this was who and what you wanted and who are you anymore." So there's a little bit of that going on too and so there's... that's kind of the untold story along with career change. My experience is how your support system works. And I would recommend a good piece of advice that was given to me that I would recommend to others is, "know who's supporting you, surround yourself with those people, check in with those people. If you need their support to help you accomplish your dream, or to move forward or to do anything challenging, whether that's lose five pounds or move across the country, just have those people, check in with this people every year, every so often to know that you're supported."

Scott Anthony Barlow 20:30

That is amazing advice, especially just coming off of this, it's like fresh, it's hot off the press. Did you still, for all intents and purposes, kind of like just been through this. And just gotten off the train, if you will. Even I forget, like I'm surrounded by this all the time and I've gone through this and I found these same things for myself too. And I totally making multiple career changes myself did not anticipate, like, that emotional tool that you're talking about earlier. And you mentioned where you're just having lots and lots of conversations with people and you're like, not just taking the actions, but you're also explaining the actions and then you're trying to help make it easy for them to support you in taking these actions and all the stuff that you just never imagined would go along with it. And I think that's part of the reason why so many people end up staying in the same place too, because that's hard.

Rebecca Maddox 21:22

It's hard. And it's risky. Because what's on the other end of the yellow brick road, right? Like...

Scott Anthony Barlow 21:29

Oh, my goodness. What if the wizard's me?

Rebecca Maddox 21:31

You never know. You gotta take that leap of faith. Well, the brick, you know, if you lead them to the canyon, well the bridge built underneath you like, you know, that's scary. Well, the other people will be there to support you? I don’t know, you hope so. And I think for me, I made the decision to, for where I was, when my job ended, I didn't have anything else lined up and I think that made other people nervous too. And, again, having that cushion, I think it was like that financial cushion was a way... it was almost like my first line of defense to say, "You know what, we're fine. We're gonna work this out. I'm working diligently on this. Everything is paid. Everything is good. So, what's going on?" I would also say during that time, because people are nervous and they project that nervousness onto you. And in addition to your own, like, insecurities, you're trying to deal with, "Oh my gosh, am I able to do this?"

Scott Anthony Barlow 22:29

Did I make the right decision? Oh, my goodness.

Rebecca Maddox 22:32

I would definitely... The negative voices came and something I also, that was helpful for me during the coaching experience was, and something I learned along the way was that it's also very important to give yourself some grace, show yourself some grace. And I would totally recommend Elizabeth Gilbert. Love her. She has her book "Big Magic". And listening to that was actually very helpful. This idea that you have this creative muscle and you have to give a little space to breathe. And maybe during this process, finding your... I felt a great deal of pressure to find the job. Coming from this job that I was at and then moving to another job, I felt a great deal of pressure to find something that was justified as like, the bigger better thing, right? And when Elizabeth Gilbert was talking about her... about artists who put so much pressure on themselves to try to create their whole career off of their art, that it kills your creative muscle. That resonated with me so deeply, I thought, "oh my gosh, I feel the same such similar pressure with finding the job. Like finding this, where's your career trajectory going? Like, proving success." I thought this is about finding what is my best fit for my skills. This is about find the next best step in my career for me to be successful, where the average person might put in 100% and get 100% back, but maybe where I put 100% and I get 150 to 200% back because I'm just doing what I'm supposed to do. And I thought, that's what I'm looking for here. So hearing that advice, kind of ease off a little bit and realize, "okay, if I have to go find other jobs to be a bridge for the moment, that's fine. I can do that. What's most important is I focus on finding the next best step for me." So I would definitely recommend Elizabeth Gilbert to anyone.

Scott Anthony Barlow 24:34

I have had several people recommend that same book in particular, probably about, I don't know, 10 or 15 times or so. And I'm curious, as you went through this process, and as you were... you call it, trying to find the next best step for you, or something close to that. How did you end up working with Lisa? And what were the one or two biggest things that you ended up taking away from your interactions with Lisa about your next best thing? Because it's certainly not everybody's, right? It's individualized. Yeah.

Rebecca Maddox 25:15

Working with Lisa, which is great. Love working with Lisa.

Scott Anthony Barlow 25:19

And by the way Lisa, we're talking about Lisa Lewis, for context here. You're going to hear her story happentoyourcareer.com/147 on episode 147.

Rebecca Maddox 25:29

Yeah, she was great. And I think something... so I just decided to start working with Lisa. Because as I was diving into the bootcamp, the free bootcamp at Happen To Your Career, and I was really trying to think broadly, I had this moment of thinking, "Okay, should I even... should I be a lawyer? What should I do?" I just went and took the kind of what color is your parachute approach, found Happen To Your Career, really started trying to dig deep and, like, lay a foundation. And I started working with Lisa when I got to a point of saying, "Okay, I'm pulling some of these things out. But it's, like, some of my strengths, some of my interests, but it's murky. I'm not sure how to move forward for this." And I think not knowing where you want to go, like, again, some people hear the burning bush or see the burning bush, some people don't, I did not. And I was wondering, I'm not quite sure what I'm looking for. How do I move forward? How do I develop this? How do I really, I was hoping to get that burning bush but when we didn't, oh gosh, I don’t know what I'm doing. So that's when I started, I think, feeling stuck. How do I move forward with this? That's when I called, Happen To Your Career. That's when I decided it's time to reach out to a coach who can, who's impartial, who isn't like my family because they don't have a vested interest in me being in one place or another. Because they love me. But you know, this makes me nervous. And it's not like other people on my network who, too, might see me in a particular way and then say, "Oh, but don't you want to do X, Y, and Z?" And then also some people are just so outside of the job search game that they just haven't... they have general advice, but it may not be what you need. So it was helpful working with her because she helped me think about structuring... how to structure or talking with people about what I'm looking for. What are the next steps to move forward? And two, there are moments when I was avoiding an issue in my career search that she would… she even called me out, which was great, she can call me out, "So why do you think you're avoiding this? What are you protecting on yourself by avoiding this issue?" That you're not just avoiding it because you're lazy or something, that's my phrasing, she never said that. But what are you trying to protect in yourself that you feel vulnerable about? Which was a way that like no one had ever proposed to me before. And wow, actually, that's a really good point. I remember I had his breakthrough moment, journaling about it. And I think, too, in addition, it was helpful to have Lisa through the interviewing process, because in addition to the pragmatic, like, "Oh, someone responded like this, how should I respond? How should I deal with some of the basic baseline things?" There was also this question of, I think, my inherent bias, having gone through trying to find a job in DC, as a lawyer in 2013, where there are tons of lawyers and people kept saying, like, where, you know, you felt generally, kind of disposable. And at that point in time, and having to scrape by for a job, I had an inherent tendency to try to form myself into the person I thought that they were looking for, for these interviews. Rather than presenting, "here's where I am, here's what I'm looking for. I would love to work with you in the future. If this opportunity works." Like I very much had this bias to try to get the job, right, like do whatever it takes to get the job. When in reality, just getting the job can lead to a mismatch and a miscommunication expectations and assumptions between you and the employer. So the employer doesn't do what they want, you don't get what you want. There's like this, there's just desperation in there. And even though, which came through, even though I have money and our money at the time to cover my bills, my baseline bills at that moment, but I was still just, that was just my inclination. And working with Lisa, it was helpful to strip down extraneous and get back to be more authentic without trying to preclude the opportunity. But just to be honest, and say, "hey, well, here's where I'm coming from. What do you think you're looking for?" Which really changed the interview process for me.

Scott Anthony Barlow 30:00

That's a huge mindset switch. That is a massive mindset switch.

Rebecca Maddox 30:04

Huge. And it felt really bizarre at first because I thought, "oh my gosh, I feel like I'm naked in the room." Because...

Scott Anthony Barlow 30:13

It feels absurd at first.

Rebecca Maddox 30:14

It really does. I think, at least I was calling it radical authenticity in the moment. It was... it feels really bizarre because you're trying, either realizing like, there's just 100 in particular that I thought I know it once I say this stuff this thing's done, like I know, because I thought, I'm interested in the job, but I don't know for how long I would be interested. Given, like what this position is, I don't think I'd want to stay too terribly long. ‘Cause I would outgrow it pretty quickly. And they, I think, have the same concern. And I thought this would be like my foot in the door, at least getting the office. There's just so few opportunities. I’m just like, ah, I’m not sure. And so talking to Lisa about it, I practiced it, and then went into the interview and then actually said, "I would be practiced aligned to get ready for it." And once I gave my line of, “I think I would be interested in growing from this experience into other opportunities in the office. What do you think you're looking for? Or could you tell me what you're looking for exactly?" It's like, it's centering. It centers where your position of power is. And when I walked out of the office, I knew I'm not gonna get a call back from this. But I still felt okay with that, which is not the way I would have felt before. I felt like before if I had gone in and not conformed or not conformed or like if I hadn't tried to, like, meet what they're looking for to try to get the job, I would have felt like I was letting myself down because I wasn't keeping my options open. But then again, like, in this interview, I thought I'm being honest. They deserve to find someone that they think is their best fit. I deserve to have a job that works for me. I feel so much more comfortable with this. So it was kind of a different shift in narrative that I think ended up paying off for different interviews. And after I take the bar and looking forward to joining a firm in Fresno, California, where I will be doing, essentially doing litigation and using all those tools and things that I learned in law school and putting them to good use.

Scott Anthony Barlow 32:22

This has been super fun for me because you and I got to talk way back when, as you were on the outset, looking at making this change. And then now we get to talk and Lisa has been keeping me up to date throughout the middle. But I didn't get all the juicy details. So this is super fun for me to get to find out a lot of this stuff after the fact. So congratulations again, by the way.

Rebecca Maddox 32:44

Thank you.

Scott Anthony Barlow 32:45

So I am... Here's my question for you, what advice would you give people as they're thinking about making this change?

Rebecca Maddox 32:54

Right. There in the beginning portion, talk to somebody who reach out to someone and talk to friends, and say, “hey can you even get paid does this sort of thing? I think it's interesting.” And maybe meet up for coffee, because a five minute conversation, because people are busy, right? Like less than an hour, great. Less than five minutes, great. Saying, “Hi, I think what you do is amazing. I'm really curious when you do your job.” I would say it's worth it. It's no pressure. And if it works out, that's how most people find their jobs anyways. And if you're in that moment and thinking, "Okay, there's nothing. Geez, I'm so entrenched in where I am, like, moving to a different opportunity is kind of a joke." I would say, you're probably wrong, unless you're in an extremely niche field. Because skills are transferable. And it's worth trying the bootcamp stuff, maybe doing a StrengthFinders analysis, doing something, just to get a different perspective. And ultimately, like if people are telling you, "you've got the dream, but it's something that doesn't feel right." That's fine. That's fine. Trust that. And if people are angry, they'll come around, especially if you like, you know this wrong, you're going to make yourself happy. It's going to make everyone else happy, right? Like do the right thing.

Scott Anthony Barlow 34:23

Hey, if you've been thinking about making a change for a while now, and you don't really know how to best take the first step for get started, here's what I would suggest– just open your email app on your phone right now, and I'm gonna give you my personal email address: Scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. Tell me a little bit about your situation, and I'll connect you with the right person on our team where we can figure out the very best way that we can help you. Scott@happentoyourcareer.com drop me an email. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 35:00

I said, "you know what, I'm gonna wait tomorrow if I still feel the same way. And I'm still as fervently, you know, opposed to working here as I am in this moment, I'm going to quit." And I woke up the next day, and I still felt very fervently against working there. And I was like, "Well, I guess I'm gonna resign."

Scott Anthony Barlow 35:15

Do you remember those quizzes they had a steak in middle school, or maybe for you early high school that matched us with our career path that we should probably be on forever? My results said I should be an architect, or a dentist, or I can't even remember what else doesn't matter, right? But life would be a lot easier if we just took those results, and that was the exact career that would fulfill us for the rest of our lives. But unfortunately, that's not how it works. And the journey to figuring out our calling can take a lot longer than we expect. And it leaves us feeling pretty lost at times. If you're in one of those spots, where you're feeling lost in your career, or like you don't know what the next right step is, this episode is for you.

Scott Anthony Barlow 36:04

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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How To Find The Right People To Network With When Changing Careers

on this episode

Landing your ideal career in today’s world often hinges on building, maintaining, and utilizing your professional network. But building a network can be difficult, especially when you’re attempting to change careers.

We’ve talked a lot on the podcast about the importance of reach outs and building relationships, but the part we haven’t talked too much about is how to find people to reach out to and build relationships with. Specifically, how do you figure out who the right people are for your situation?

On this episode, career coaches, Phillip & Liz, give expert insight on how to do what we like to call “reachouts” and build solid relationships that will enhance your career search. They both give examples of clients who have been successful with reachouts and discuss specific tactics you can use to build your reach-out list.

What you’ll learn

  • How to figure out who to reach out to for your specific career change situation
  • How to narrow down your pool of prospects when networking
  • The importance of being authentic when building professional relationships
  • How to find out where your target industry spends their time

Phillip Migyanko 00:01

Who is in your network right now who is one step closer to where you want to be?

Introduction 00:14

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:39

Finding your ideal career in today's world often hinges on building, maintaining and utilizing your professional network. Now, that seems like a pretty huge task. And honestly, it can be. There's no build relationships in the network quick tool that can be used to hack the system. It takes a lot of self reflection, persistence and authenticity. In today's episode, we're going to dig into a few questions that we get all the time about building relationships and networks which can include– how do I find people to reach out to and build relationships with and how do I even figure out who those right people are.

Phillip Migyanko 01:18

When you get to the stage where you're having to start essentially building your list of people that you're eventually going to need to talk to, who do you actually want to talk to and how specific can you get? So it actually comes from a spot of curiosity.

Scott Anthony Barlow 01:33

Today, I'm not going to be your host. But I am leaving you in great hands. You'll be with Phillip, who has been our past Director of Client Results. And he's actually taking over as host today, and he's joined by Career Coach, Liz McLean. They both walked hundreds of people through a career change process. And one of the most important parts of that process is building your relationships inside your network. They're here to give expert insight on how to do what we like to call reach out and build solid relationships that will enhance your career search. They both give specific examples of their clients who have been successful with reach outs, including the tactics they used, as well as some tactics to avoid. Here's Phillip kicking off the conversation.

Phillip Migyanko 02:16

We've talked a lot on the podcast about the importance of reach outs and just basically building relationships. But the part we haven't talked too much about is, how do you find people to reach out to and then begin building relationships with them? And this is just conversations we have all the time. And essentially, how do you figure out who the right people are in your specific situation? So I guess, I'm curious for you, is because I've got some thoughts here, too. What makes, kind of, this the best next step for people? Like how do people get really good at finding the right people to reach out to or the best people reach out to?

Liz McLean 02:55

Yeah, and I feel like if we say that "best people to reach out to" that feels like a lot of pressure.

Phillip Migyanko 03:01

It does a lot of pressure, guys.

Liz McLean 03:04

No, I just directionally appropriate. But to say you have to have some kind of lens or framework to narrow through, right. And that's what we do with the first part of this process, Phillip. So we get people closer to defining what they want. And then they talk with people. And that becomes more exact through conversations that you got to have something to go off of in answering, "what do I want question". And typically, what I've found and working and doing this through the years, something like project management isn't enough. So we can, I mean, talk to me about what your thoughts are on that.

Phillip Migyanko 03:44

Well, I mean, I think that's a really good idea in there, right? Where, so given the example of project management. So what happens for lots of people when we get to this stage, so we'll get done with their strengths, we'll get done with their ideal career profile, and they go "Great! Who do I talk to next?" And then they get some generic title, like project management or something where it's just too big, and we haven't narrowed it down enough. And so then I kind of always go, "Well, who's the next person that you want to talk to?" Like, let's think about the next step. Or let's think about people in the whole umbrella space and get really specific on, well, what, you know, what level are they at? What industry are they in? What kind of focus do they have? What kind of mix of all those things? And it's not necessarily meant to overwhelm, but it's more meant to go, "Alright. When you get to the stage where you're having to start, essentially, building your list of people that you're eventually going to need to talk to, who do you actually want to talk to, and how specific can you get?" So it actually comes from a spot of curiosity, and not to overuse this word because it's being overused quite a bit is, authenticity.

Liz McLean 04:55

I knew that was the word you're gonna say.

Phillip Migyanko 04:57

I know. I don't mean to put it out. But authenticity, meaning that, when you actually get... because you're gonna have to get in a conversation with these people, like our clients, we have to prepare them. And if you aren't actually wanting to get in a conversation with them to get to know about what they do, instead of what they can do for you, like most the time people go, "Oh, I'm gonna get on conversation." They're gonna go, "Oh my gosh! Liz, you're absolutely amazing. Here's the perfect job I just made for you up on the spot, blah, blah, blah, blah," and people go into the wrong way. So you have to go back before that and start to get kind of nitty gritty. And if you have a lot of trouble in there, then usually we tell people, "Let's just get really specific on who you're curious about", or sometimes even using warm contacts, meaning do you know that could be those other people.

Liz McLean 05:43

Yeah, I just wanted to add to that, Philip. I think that you said, coming up with those parameters or those filters to be like, "what size?" and you said, it can be overwhelming. I think it's making some decisions. And not to say that it can't change in the future. And I think what becomes more overwhelming is that when you then go to LinkedIn.

Phillip Migyanko 06:04

Oh my gosh, I'm nodding my head over here.

Liz McLean 06:06

If you haven't pre-decided for yourself, that's not gonna go well. And that overwhelm is even worse, getting on LinkedIn and not having those coming up with the authenticity or, like, what you really care about, what your personal filters are before you even get on that tool?

Phillip Migyanko 06:27

Yeah. And then, if people are often having trouble there, I then think about, like, who is currently in your network right now, who is one step closer to where you want to be? Or thinking about it as, who's a connection of a connection? Who is that next person where you want to be? So if it's like the Six Degrees of Kevin Bacon kind of thing, right? Someone you know that you can get closer to that's kind of the same exact person or kind of three or four steps ahead of you, that you can know. And essentially, then you're creating the conversation in a way that can allow you to go, "Okay, so if this person is at the next stage of this next step where I want to be at, then I can think about how I reverse engineer that to where I want to be. And now, like, and before we hit record, I was saying, "Hey, I think sometimes what people accidentally do here is they will aim too big, where if they want to be a basketball player they go and they try to reach out to LeBron James first, and then they go, "Uh! LeBron James didn't respond back to my email after I sent him one email then one follow up. Oh, this is horrible." And Liz, you disagreed with.

Liz McLean 07:38

Oh, yeah, I jumped right in on that one. Because well, I'm like, alright, if you were my client Phillip, I'd be like, "All right, that's a poor sample size. That's one person. And if you want to go big and go LeBron James, like, go for it. Just know that you're playing the long game in that. You better have other people on your list while you're at it that are easier to get the meeting with." You can get a meeting with Lebron James, he's a person who takes meetings. Are you going to get it from your, like, LinkedIn request? No. Are you going to get it from one request? No. So over time, I mean, it might take you a year of really strategic efforts to have conversations with the other basketball players in the meantime. I'm not saying don't try to talk to Lebron James. Go ahead.

Phillip Migyanko 08:23

So I take that. Now you say it that way, I agree. Which is, keep going for those big people. But also like, at the same time, this process is built through lots of conversations over time, and there are different strategies for each person. So I guess I'm kind of curious, because I know this is stuff we talk about a lot– when people start to build, essentially, their roles list, their companies list, their contact list, there's definitely wrong ways to do that. And we've seen that time and time again. And then there's better ways to do that. I'm not gonna say right ways, because I think there's... it depends on every individual where they're going for. But there's definitely better ways to do that. Kind of starting with the not as great ways first. So do you have examples lists of clients or a client who, kind of, approaches it not the best way?

Liz McLean 09:16

Yeah, maybe a less effective way.

Phillip Migyanko 09:18

Yeah, that's a better way. I like that.

Liz McLean 09:20

I would say, it's people that come at it. And we've already touched on this, too general, right. And they haven't narrowed enough and they maybe go to, "Well, these are some of the best I hear. I've heard that these are the best companies to work for." Like coming at it from a source outside of them and what they really want, what they've identified in their ICP as their values to be like, "well, I should go talk to this person here" versus, what you said earlier, "I really want to talk to this person. This person looks really cool. Like I just would love to hear about their experience doing X." So that's part of it. The other thing I would say, another example, I just want to use Lebron James' example. If you want to talk to LeBron James, because you legitimately want to know something about LeBron James, that specifically that he's done, great. If you just want to talk to him about ego and the fact that he's LeBron James, less effective way to go about it.

Phillip Migyanko 10:23

Well, yeah, I mean, I think it goes back to one of the things that when people begin to start building their comfy list, what they don't think about, or what they'll accidentally do a lot is they'll kind of just check the box off, kind of go, "all right, I just built a list of people who were at the best places to work in [insert city]", or they'll like, they'll put Google, Amazon, Meta, these giant companies like, well, this is where everybody wants, everyone wants to go and just want to talk to people always there. And there's no compelling reason, kind of, behind it. And the reason why this matters, and this is what Liz and I find time and time again, is that we live in a world now that's different than, kind of, pre-COVID. But it's been changing even more so, which is, people are hip to this game of this cold reach out email strategy. And what I mean by that is everyone's kind of doing this now. And I don't know when the last time you've been on LinkedIn, or any of our listeners have been on LinkedIn, or things like that, but I get spam messages all the time. And they all sound the same, which is, "Oh my gosh! I just happened to find your profile when I was randomly searching on LinkedIn, and I was quite impressed with your background. And because of this reason, this reason and would you have a quick 15 minutes to chat?" And it's just like, oh my god, it goes back to the point what you're saying before were people miss the point of like, how to find people that you actually want to reach out to, which is, the thing that they do wrong is that they just do like a general search, and they just go general, and then they get general or subpar results back. And so really...

Liz McLean 12:07

But where they think they should go versus like, "hey, did you just forget all that stuff we just did on your ICP", right? How does this line up with all this stuff we identified for you? You still forget when you get to that stage. I don't know why, but yeah.

Phillip Migyanko 12:24

The more important piece here is, there is a lot of things out there that just spam people's inbox. And so everything just becomes really, really generic. So what happens again, yeah, people go at this in a general generic way, where they don't really have a compelling reasons of who they want to reach out to, and why they want to reach out and then the message gets lost, and essentially all the other spam that's being sent by robots, or by actually other people that are sending general messages.

Liz McLean 12:56

I had someone the other day, well, actually, no, she kept... I think I need to block her, but she keeps spamming me. And then now I think she's got it, like, just five minutes. Like she's trying to get my business. And she's like, "Let's get on a call for five minutes." I'm like, "What the fork can we do in five minutes? Nothing. Go away."

Phillip Migyanko 13:16

That's exactly right. People just generally use a general template. And then they just reach out to general people. So the issue that most people get to is they just... they're being too generic, and they're not really getting to what they're needing to get to. And so for people who are very specific and get really great results, I know you've got some examples, I do too, where essentially, they will kind of, I'll say it this way, they ditch the less professional way to go about it. So what I mean by that, they essentially ditch the template and they use the bones of it, right? They use the, "Hey, let's make sure we get time. Hey, here's the thing interesting about you. Hey, here's my ask." But generally, they ditch the template and how they find those people is, again, they go back to who they're curious about. But really, more importantly, is they're being very intentional about how they found them. So I have a client who... it was really interesting. So she's in the process of trying to find different roles right now. And she just happened to be on one of these people's emails list. And she's just was like, "Oh, they might be great." And then we've been doing a strategy to reach out to them and talk to them via Instagram, because lots of people's email inboxes are overflowing like we mentioned on their LinkedIn, they're getting spammed by lots of people. And so we're just like, trying to interact in a whole different way over Instagram, because it feels more genuine but essentially, that's where the people that she's wanting to serve or work with are. So getting really ultra specific on all right, who are the people that you actually want to talk to and where do they live on the internet or what's the best way to be able to go and find those people.

Liz McLean 15:04

Yeah, I love that. I was just... you said the words that I was thinking, where do they live, right? Where do they have conversations? And really, we do need to see it, even though you have never, you know, it's the first initial message, you do almost need to envision it as a conversation, even though they're not talking to you yet. And where they live, and some of those other spaces, you can show up a little bit more creatively, you can have more fun with it than what LinkedIn lends to. I know, Phillip, you've done that.

Phillip Migyanko 15:35

Yeah. Well, it is further emphasized because it's how you find them. So if you just find them randomly on LinkedIn, which doesn't always... It actually works sometimes. I find out, I get better results, or my clients get better results when the person is active on LinkedIn. And when they usually have, sometimes their email address in their LinkedIn profile, because they're indicating they want to be contacted. But there's clients who will, again, find people from their email lists and as we've looked at specific associations, and then they'll reach out to people that way, but going on in a much more creative way of, how are you intentionally finding the people makes all the difference? I think in the world, I think you got a client with that.

Liz McLean 16:26

Yeah, no, I mean, I love those. The other thing I'd say about LinkedIn is, you know, using it to find groups, finding active groups that are actually having a conversation about the topic you want to be a part of, again, like, going back to what do you care about? Joining the conversation there, and then trying to generate some meanings or conversations based on that in that group, and that interest area versus a general area. Yes. And we love the associations, particularly because their charter a lot of times is to help further the field and educate others on what the role is actually about. So you can generally get they want to be of service in that way. Other creative ways I told you the story recently, Phillip, I had a client who were talking about talent mobility, and I said, "Hey", I say this for anything really, but particularly this area, because that's one of those words that a lot of people use, but the people that truly believe in, the tenants and how you do it, "right", I guess it gets sorted out. And it's like, is it practice actually being done? So this client, really, I said, "Go find the subject matter experts." And that might be at a B school, like, the people that really are gonna get on their soapbox on how you do this, and how you don't do this. People that are putting out content in these areas, usually willing to engage. Who's, I think I use the shorthand recently with a client to be like, who wants to geek out about this with you?

Phillip Migyanko 18:01

I love that question.

Liz McLean 18:03

And so it's finding them to get particularly in the beginning stages of that learning, because you can show up and say, "Hey, this is why I'm interested in this. This is what I'm about. Where would you have me go? Who would you have me talk to? What companies are getting this, well, like we're talking about with "talent mobility", what companies are really doing it and getting it right?" And then they will probably know the answers to those questions.

Phillip Migyanko 18:27

So there's a couple things that you did in there that people might not notice. So a bunch of things you did in there. So first thing was that, so this is what we often talk to a lot of our clients about, which is, okay, the people that you're looking to reach out to are generally the subjects are interested in, more specifically, are interested in the things you are, so they are more likely creating content. So essentially, you need to find those one avenue to begin to find people to reach out to is finding those content creators. So you might have heard of Vicki on this podcast, she did that very same thing. She was really interested in the Treasury. And so we found a very specific Treasury podcast, where they brought in VPs. And then we had a whole strategy of reaching out to VPs there. But spoiler alert, everybody in their brother is creating content out there, no matter the space, like, I legit had a client... I tell the story all the time to my clients. But I had a client who was interviewing for a company in Dallas, they were a company that essentially took off when they have these 3D printing machines, they have all this excess junk on there. And that, which sounds like a very boring company, and I would never probably talk to them. But the more important piece is that company had a podcast, I was like, "Oh my gosh, if they got a podcast, they all have podcasts." Then I was like, "Oh my god, if this boring plays out in podcasts, then the more interesting you're getting at." Sorry, I don't mean to offend.

Liz McLean 19:56

No you're not. You're not sorry.

Phillip Migyanko 19:58

It's really be boring. I also beat up on pool filters a lot. That's usually my boring sample. Pool filters must be really boring. But sorry, if you're into pool filters, but anyways. So for the kinds of things you're doing, there's finding people who are geeking out about the same things that you're geeking out about. But then you're not necessarily then approaching them about, "Hey, can I get a job? Can you give me a job here, these things like that?" The way you're approaching it is what we're kind of mentioning earlier on in the podcast, which is, "Hey, I'm really interested in this, let's geek out about this idea. These are the things I'm struggling with. How can you help me? Or what would it look like, give me your perspective, to get to this next step, or this perceived next step that I have?" So it changes the conversation, essentially changes your approach. And that then changes who you reach out to, and how you find people to reach out to. Because it's not about, well, what are, again, what are the best companies to work for? And what's this company over here? It comes from a spot where this is something I'm actually interested in from either the subject, the mission, who you're doing it with, all those things, and that changes the game entirely. Because it becomes not just this fixed end, it becomes an infinite process where... Exactly. You're gonna keep going to and keep going to explore and keep showing up in a lot of those different ways.

Liz McLean 21:21

Can I share another one of my ideas that I have?

Phillip Migyanko 21:24

Go ahead. Yes.

Liz McLean 21:25

It's a recent one. Well, actually, no, I don't know if it's the recent one. So I'm going back to talent mobility because it's fresh in my brain. One of the other things that I do with this client is finding a topic like that, right? There's so many SaaS companies, right? So there could be problems, that there is a software as a service for. So if you find like, who is the person that is serving these people, and go on their website, right, so be exact, there are lots of HR, SaaS products, right, there's lots of talent mobility, SaaS products, go on their website and see who they're bragging about as customers who have been successful. Because those are the companies that are really following and being successful, it's like, really have skin in the game in this problem or area versus a company that might be like, "Okay, we're gonna subscribe to this", and maybe don't execute very well. And so that would be a company that I would put on my list, because it's like, oh, you truly value this.

Phillip Migyanko 22:26

I've had people... I tell my clients the same kind of thing. So I'll tell them when they go to, for example, when they have a conference coming up, I tell them to go look at the sponsors, go look at the like the companies that are there, the booths and those kinds of things, more than likely, they're there because they have figured out that their markets close or like they really have similar missions, or they have similar kinds of things. So I'll tell people to look there. I'll tell people to often look at like sponsors for like your favorite podcast, so you have favorite podcasts that you like, usually, you can like, "Oh, well, what are companies that are sponsoring this?" and then sometimes that company might be too big, but then there are other similar companies to that or within that space. So it kind of, it creates those kind of next steps. Or I'll even tell clients like, "All right, well go and look at people in those associations that you're looking at. And then look and see what company they work for, or previous companies they work for too", like, there's so many different ways that you can look, and you can get to that. But it doesn't really start off until you've actually, like, figured out where you want to focus your time. What I found so much in this work is that you can get as specific as you as you want and get really nitty gritty, and that's kind of required, but it doesn't happen at first, that kind of happens over time, you kind of have to build the plane as you're flying it, so to speak.

Liz McLean 23:50

Right. But what really gets you going is having that general of like, what am I interested? Where do I want to go? Where do I want to be? Like, some kind of filter the first, like, we've discussed this, right? So that you're not reaching for, what are the best companies to work for, but you're reaching for or trying to find what are the best companies for me, for Phillip, for Liz, based on what we've already identified?

Phillip Migyanko 24:18

I asked the question earlier about, so I didn't ask the question moreso put out, like, well, here are the filters that I generally think about when I'm, you know, helping clients determine, like, which companies have been on there. I usually make them specific to the person. So for example, I have a client right now, he works in a really big industry, over in Boston in defense. And so we are looking at individuals and companies that have like a defense arm where it could be easier to transition into. It's very important for him that he works in a global company because he travels. So essentially, those are the two big filters that we use right now, and then we're getting better filters over time. Are there any other filters that you generally use for people for how to build a company list or even contacts? Those are just examples of it's very individual, but just like in general.

Liz McLean 25:14

I mean, they're not general, right? So they're very specific to everybody. I had a client that was coming off a not great experience at a company where they hadn't been in support working mothers very well, like they did in terms of talking the talk, but they didn't walk the walk. So for her, one of the things we did was obviously look at her interests and her skills and what she wanted to do, but then we overlaid the filter of, "hey, who's really good at supporting working mothers?" and not just who made the marketing list. And so that's a challenging thing to do. So you can find groups, right? There are groups where they can ping, and people can ask questions. And yeah, so that would be another one example that comes to mind of a past client. Another one, I had a client that really wanted or I have a client now that really loves creative production. So her job, her general job, she could do anywhere, but loves her creative production work, and loves doing it for events. So we are targeting organizations where it's like, they better have a big event that she can be a part of, and that she can run and do creative production for. Otherwise, it doesn't make the list. So I'm trying to think, does that answer your question, Phillip? I mean, I come up with more.

Phillip Migyanko 26:37

It does, because I think it goes back to the same point that we're coming back to, again, as it goes back to this question of, how do you find people to reach out to? Well, you got to know who you're reaching out to first, and why reach out to them? Essentially, what you're valuing what they do, or what their company does, and or like, what's actually important to you.

Liz McLean 26:56

Or what they don't do. I had a client, it's like, I will never work with a company that works as a supplier to Walmart, like, I don't want to be connected to Walmart.

Phillip Migyanko 27:06

Really? That's specific.

Liz McLean 27:09

Yeah, I had another client that, you know, is vegetarian and be, like, "I'm not gonna work at any company because of values as far as animals go" yeah, that's the individualized part. I was gonna bring that up. Show up and be vulnerable, and tell people because you don't know where that leads gonna come from either, like, sorry, just for lack of a better word, that lead is gonna come from. I worked with a coach years ago, I totally cut you off sorry.

Phillip Migyanko 27:22

Yeah. And I think it comes back to this bigger idea of the values that you have, and it could be different for everybody. So the one client I was mentioning who wanted a global company was that, he wanted to make sure he's spending time with his family back in his home country, like, and he also... so that meant for him is like, he doesn't wanna have to have a job or has to take off time to go back for those things like, what if he could work while also being home, both home in the United States, but also home in his home country? I was like, okay, when the big value he has is spending time with his family, and is like teaching his kids with the family, spending time with their family. So it goes back to this values perspective. But really, what are you intentionally wanting, and that helps you then begin to reach out to contact those kinds of people. And this is what I usually tell people, at least tell my clients, is that you're not the first person to struggle with this thing. There's other people who struggle with this. The hard part is actually finding them. And like we said before, they're creating content, they're out there. And sometimes you actually might have to go first. Like, you might have to actually be vulnerable first. This is what I'm trying to figure out. No, go ahead.

Liz McLean 28:51

I talk to him over two years ago, I said, he's like, "Tell everybody." He's like, "Tell the person, like, tell your barista, tell your dry cleaner, tell your..." he's like, "there's only... you just don't know. But you gotta have a sense of that idea, and then be vulnerable, and tell people how they can help."

Phillip Migyanko 29:10

It's this idea that I think I've been talking to all my clients about in the last two weeks, which is, it goes back to this professionalism bs, which is, everybody out there has everything figured out. And if I don't show up with everything already figured out and have my pitch about exactly where my value is, and exactly what I'm looking for in all these things, then I can't do all these things that are going to happen later on. And it's more, like, it gets... and then what happens for most clients after that is they try to do that, and then they never end up reaching out to people or they have really crappy conversations that they didn't end with their expectations of what they wanted. So it's how you show up to the conversation in that vulnerability but also like their curiosity, all those kinds of things, but it comes back more of, this idea that everyone's just trying to figure it out. And these people that you're trying to reach out to, are also trying to figure life out probably one way or another, more than likely, right? Every single person does. Doesn't even matter the most. So it's like going out from that way just allows you to have more freedom, allows you to have more fun, and then treat this as an iterative process, like, who can I reach out to who's geeking out the same thing I am? Or who values the same things that I do? Or who's doing this really great work that I just absolutely love, all those kinds of things? And I think that's the better way to find people and how to find people, but most are unwilling or don't get deep enough to get to that level to help with all those things later.

Liz McLean 30:46

Yeah, you got to slow down a little bit in the first part. And then the other part, I mean, I'll say to clients, like, would you rather receive the email that's like, "I've got it all figured out. And I would like to connect with you." Or an email to be like, "Yeah, man, I'm kinda lost but I really love this. Would you talk to me about this?" Because people are like, ah, thank god, we don't need more experts out there, I guess. And you don't need to show up as, yeah, I mean, you said it better, Phillip. But it's more... It's endearing. It engages people more to show up and be with that vulnerability, not emotional dumping, that's a different thing.

Phillip Migyanko 31:26

Yeah, this is where I have to tell clients here, like, there's a level of vulnerability, like, we don't need to be telling everybody and our brother, every single thing or like, this what I tell clients, you don't have to be as professional as you think. That's not to say you should put your feet up on the desk, like, I'm not professional, like throwing it all professional, unless that's what the person is going for on the other side. But again, I generally don't say that. I think it's more of approaching this in a way of being human and have any other personality. And I think we live in a world where it just becomes harder and harder. But well, thanks so much, Liz, for talking about this with me today. I appreciate this. This is stuff we jam out on all the time. So thanks for having this chat with me.

Liz McLean 32:06

Yeah, thanks, Phillip, it was fun. I appreciate it.

Scott Anthony Barlow 32:13

Most of the episodes you've heard on Happen To Your Career showcase stories of people that have taken the steps to identify and land careers that they are absolutely enamored with, that match their strengths, and are really what they want in their lives. If that's something that you're ready to begin taking steps towards, that's awesome. And we want to figure out how we can help. So here's what I would suggest, take the next five seconds to open up your email app and email me directly. I'm gonna give you my personal email address– scott@happentoyourcareer.com. Just email me and put 'Conversation' in the subject line. And when you do that, I'll introduce you to someone on our team who can have a super informal conversation with and we'll figure out the very best type of help for you, whatever that looks like, and the very best way that we can support you to make it happen. So send me an email right now with 'Conversation' in the subject line. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 33:12

I remember people saying, "Oh man, but you've got the dream." And it kind of raises a red flag as people say, "you have the dreamy thinking out there." There's lots of truth to that. But something feels off right now, at least for what I think I'm looking for.

Scott Anthony Barlow 33:29

One unexpected obstacle that you might have to overcome when making a career change is dealing with reactions from the people closest to you. Okay, surprisingly, these reactions are not always positive and encouraging. Your friends and family likely want what is best for you. And they may not think that a career change is a smart move. So how do you navigate these conversations with the people closest to you and get them on board to support you as you make this big life change? All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Breaking The Burnout Cycle By Upgrading Your Mindset

Photography by Michelle Lisa Polissaint

on this episode

Have you ever been rejected by a job opportunity and felt relief? 

That’s what happened to Charity. Her entire career had been a cycle of unconsciously falling into similar role after role. She had begun to experience burnout, which led to her robotically applying for similar jobs, just like she’d done every time she got that feeling.

But when she was rejected by a few jobs she thought she had in the bag, she realized she needed a much more encompassing change than she had originally thought. 

Charity had been growing in other areas of her life, aligning them with her values, but she felt like she was stuck in her career.

“It just became very clear to me the level of unconsciousness that I had been living with, and that lack of intentionality throughout my entire history.”

Listen to how Charity pushed herself outside of her comfort zone, took the reins of her life and career, and started intentionally designing her life to be everything that she knew it could be.

What you’ll learn

  • Why staying in your current role may be the biggest risk of all
  • How to use your differences and uniqueness as strengths 
  • The importance of giving yourself a deadline and taking action (even if you’re not ready!)
  • How to align your career search with your values
  • How to know if you’re on a proactive or reactive career path

Success Stories

I really was able to get clear on what I what it is that I really wanted. In my future career, I was able to change my mindset and my perception of what I thought was possible, which was a really big one for me, because prior to this, I really, I think I limited my myself and my potential, simply because of where I was at currently. And so I was able to think bigger, and really hone in on, you know, where my skills are, where I want to take them and how I'm going to get there. And it really just empowered me to take change, and it gave me the confidence and conviction, I needed to take those steps. So yeah, it was it was really a great a great one.

Nicole Mathessen, Manager Marketing & Creative Services, United States/Canada

I convinced myself for many years, that I was very lucky to have that job, and I would be crazy to leave it. I convinced myself that the team needed me even though I was miserable. And ultimately, it took me getting physically sick to realize I needed to leave! One of the biggest things that I learned out of the signature coaching was on designing my life. And this is another thing that I had really never, it had, I don't know, if it had never occurred to me. I just never believed it was possible until now.

Michael Fagone, Mortgage Loan Officer and Finance Executive, United States/Canada

Charity Von Guiness 00:01

I really felt like my insides were screaming at that point, like, you have to get out of here. You are not doing what you were put here to do.

Introduction 00:17

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:42

Have you ever looked at your work calendar or to-do list and thought, "I don't want to do one single thing on this entire very long list." You might think this is normal that you should just put your head down and push through. But actually, if you experienced this over and over for a long period of time, it's pretty likely a red flag that you're not working in your strengths and it's time for change.

Charity Von Guiness 01:09

The more I got clear about my own value (and values), the more I realized how unaligned my entire situation was to who I was to, you know, what I valued.

Scott Anthony Barlow 01:24

That's Charity Von Guiness. Charity had been working in the arts for 20 years when she had the realization that although she loved the arts, she did not enjoy the work that she was doing. She felt like she had been unconsciously falling into role after role since she graduated college– never stopping to consider "what do I really need to be able to enjoy my career?" That is until the beginning of 2022, when she decided that something had to change. I think you're gonna love this conversation. I want you to pay attention to how Charity grabbed a hold of the reins in her career, envisioned what her unicorn role or unicorn opportunity could look like and consciously and energetically made the moves to lasso that unicorn. Here's Charity, taking us back to where her career began.

Charity Von Guiness 02:16

I have always been an avid lover and very passionate about the arts, so that was a natural thing for me to study in school. So in some capacity over the last 20 years, I have been working in the nonprofit arts space that was not linear, and it was certainly a bit of a bumpy road along the way but that has been the majority of my career.

Scott Anthony Barlow 02:38

When you say working in the arts and nonprofit space, give me a little bit of context as to what that looks like for people that might not be aware of what that is.

Charity Von Guiness 02:49

Yeah, so most arts organizations are in fact nonprofits. So whether it's something as large as the Metropolitan Museum of Art, to something incredibly small arts education wise that goes into schools, so really runs the gamut of every discipline of art, whether it's performing arts, visual arts, it is really something where people are totally reliant on donors or governmental agencies to fund their operations from day to day.

Scott Anthony Barlow 03:19

Very cool. What led you up to this most recent change?

Charity Von Guiness 03:25

Yeah. So in January of 2022, I was just adamant that I could not stay where I was. And what happened was, I did what I typically do, continuing the cycle of just reacting and I started applying madly to all these jobs. What happened in March was I was flying all around the country, giving presentations, I was a final... two candidates in a couple of different situations. And it was incredibly intense. It was– I was trying to juggle like three different organizational priorities at that moment. And the first week of April, I heard back from those two jobs that I was certain I had in the bag, and they both told me they went with another candidate. I think my family and friends were just responding, "Oh, you must be devastated." "Oh, you must..." And I was not devastated, Scott. I was relieved.

Scott Anthony Barlow 04:18

What made you relieved in that particular case?

Charity Von Guiness 04:21

I think I knew what was happening in that moment that it was just going to be doing the same thing, just a different organization, and this cycle would just be continuing. So that relief caused me to put on the brakes and just say, "Alright, I've got to stop this cycle. I cannot be reactive. I have to do this on purpose." I can't think of another term but just this level of awareness where it just became very clear to me– the level of unconsciousness that I had been living with and that lack of intentionality throughout my entire history. So I think at that moment, there was relief, because I finally felt like I could see this cycle and know what to do to end it. And that gave me a tremendous amount of hope. I will say. So, yeah.

Scott Anthony Barlow 05:20

That's fascinating. That is fascinating to me, because it allowed you to be able to see the cycle. And I'm also hearing from you that it was much of that previous work to have enough recognition about what you wanted. But what did that hope or what did that cycle look like? What were you thinking in that moment? Do you remember back to that point, like, what were some of the thoughts that were going through your head? What made you recognize that "wow, there's hope here. This is fantastic." as opposed to terrible?

Charity Von Guiness 05:53

Yeah. I mean, of course, there was a level of despair to a certain degree. But there was also this, "Hold on a second. I have the power here. I can take this pen back. I can start writing my story. I do not have to be part of outsourcing this." And I think this is a really important question that I had to ask at that point, because we are all serving something. And when you are in service that always requires a measure of struggle and sacrifice. So for me, that looks like me asking myself, "What are you serving?" And the answer to that Scott was not my own story. I will tell you that. It was someone else's. So if we are going to be struggling and sacrificing for something, why not let it be what we decided to be. And I think that was really the moment, and again, where there are resources out there, like career coaching that I really needed to get clear. So I think just taking that power back was a huge part of this whole story.

Scott Anthony Barlow 07:00

I can definitely appreciate that. And that's much easier to say that you need to take the power back than it is to actively do that on a day in and day out basis. And I think you've done a really nice job of doing that. And one of the things I wanted to ask you about here was, once you had this realization, once you had the recognition that "Hey, this actually can be a wonderful opportunity. This is where I can take that back. This is where I can take the power back. That's where I can move on to whatever the next step might look like intentionally." What did you believe was possible for you? Did you start out saying, "hey, this type of role that you're in right now, this type of opportunity is totally where I'm going to go." Or was it more a, "I'm not sure exactly what could be possible for me." Help me understand what took place in between.

Charity Von Guiness 07:52

Yeah. I think, you know, when I first started with career coaching, I was adamant that I was not saying nonprofit work, absolutely adamant. So for me, it was really, I mean, this was all really, really hard. And I am not a very patient person. So just wanting to get this, like, in motion really quickly. And just trying to hold myself back just saying, "No, we've got to slow down. You have to slow down." So I started this whole journey off with HTYC, thinking not totally outside of my old responsibilities at this position. So I was looking at brand strategy, creative direction, getting back into fashion was another one. And thankfully, I had a lot of connections to people in these areas, and it was just over that first kind of month and a half, where I was just going through job after job after job realizing after talking to people, this was not going to be the right fit for me, this was not giving me the level of authority that I wanted over the creative process and other things. So I think there was definitely a point about a month and a half in where I had gone through several different iterations of what I wanted to do, and realizing they were not what I thought they were, and just really getting like, "Oh my god. This is, wow, I don't know what I'm going to do here" and living in that place of unknown and uncertainty is so difficult. But let me tell you something, that has been the best leadership training ever, because we have to be able to live in the paradox. And just thinking about when we are in this level of activity and frenetic movement, what we are doing is in that either or black and white mindset. And typically when you're in that mindset, you're going to be overcorrecting for the wrong problem. So I think getting outside of that and being willing and open to live in that awkward and uncomfortable space of uncertainty was really a powerful lesson for me. And you can't do it every day. These are not things that just happen. This is a practice. You have to stay on top of it. And certainly, I've had several breakdowns and moments of despair and feeling just hopeless around everything. But I think trying to stay on top of that, and being intentional and showing yourself compassion and grace, and not knowing and not having all the answers and not being clear.

Scott Anthony Barlow 10:39

Can I read something from your coach that she wrote about one of those periods where you are in doubt?

Charity Von Guiness 10:48

Yeah, absolutely.

Scott Anthony Barlow 10:50

Your coach had wrote: "Charity doubted that she would find an ideal role for her" and this is talking about a particular time. "She thought that her tatted look would not appeal to people, but they loved her for it as what we found. And Charity is very well spoken, and really into doing the deep work and being a positive leader." And she went on to talk about a couple areas that were really a struggle for you and a couple areas that you did really, really very well. At that point in time, what caused you... tell me more about when you were in doubt that you would find that ideal role?

Charity Von Guiness 11:27

Yeah. I think and for, obviously, people listening, they can't see what I look like, but I'm a heavily tattooed woman. And I also really pride myself in how I show up and how I dress. I'm really into that. That's kind of a creative form of expression for me. And that, I know people think like, "oh, that's not a big deal anymore." But it is. And it has limited me. And so working with and on this level of intentionally designing my life, I wanted to and I just put out there, I said, "I want the way I look, the way I show up to be an asset and not a liability." And my experience from that point had been a liability– the way I looked, the way I spoke, the way I dressed, all of these things were too risky. They were too aggressive or in your face. And yeah, so I think that was really a big thing for me to her point.

Scott Anthony Barlow 12:26

What do you think, up till that point, was causing you to only focus on the liability side, as opposed to that, you know, who you are and how you represent the outward version of yourself could also be a huge asset, and a wonderful thing in the right situation, the right environment surrounded by the other right people?

Charity Von Guiness 12:50

Yeah, I think for me, I just didn't think that was possible. It wasn't that I was questioning my own value, it was just that I just did not think there was ever going to be a time that someone would appreciate any of these things, or that they would be an asset. And for me, writing out some of my vision around what I wanted, I was writing it the whole time going, "This is never going to happen– being in leadership, being considered a thought leader, just being in a high visibility position where I can change the narrative around what leadership looks like, and that it's not authoritarian. And we're building these cultures of collective resources and belonging and inclusion." So I think, yeah, I was writing all this. And the whole time in my head, I was like, "Well, this, yeah, this is not gonna happen." And again, I think it goes back to what you so often say about, we are in our own way, we make our own limitations. And I think that was the case in point where I was just saying, "this is a nice fairy tale", when I was writing my ideal career profile or this vision. So not believing any of this.

Scott Anthony Barlow 14:11

Whether we're talking about Inc., or whether we're talking about something completely different, that is a trend that I've seen over and over again, where even as we're going through any part of a process and even we're defining what extraordinary can look like for an individual, especially when we're working on the back end with people like you, there seems to be so much of that doubt that's there. So my question to you, Charity, is what caused you to go from, "hey, I'm writing this down, but yeah, right." to begin to believe that it could be a possibility for you?

Charity Von Guiness 14:50

I think it was really around understanding that, whatever people have told you, you are too much of, is actually your superpower. So I think for me, I've always been told, "you're too energetic", "you're too passionate", "you talk too much", whatever, and just realizing that... and it was so interesting because, Ang can attest to that, it was literally like this epiphany. I had one morning at the gym where I was like, "You know what? My optimism is not stupid." And it comes from a place of really wrestling with hard things, and how powerful that optimism is. And I remember telling her, "I am so just... I don't know, marginalized or belittled for that aspect of who I am." And, you know, just understanding that, "No. This is not something that I'm too much of. The world needs more of this. They need more of this undying belief, and hope in the future." But from a place of understanding the other side of things, and really wrestling with those things. So yeah, I mean,that was an amazing moment when I realized that.

Scott Anthony Barlow 16:07

I love that. I have tingles, that is so fantastic. And I want to dig into a little bit, how you went from that moment to where you're at now actually being in a role that really is such a better fit in many different ways. Talk to me about what that process looked like for you. Let's get into the nitty gritty a little bit.

Charity Von Guiness 16:32

I think, for me, I really had to go through all of these other things. So I really had to experience being super gung ho about a totally different track of career and these moves, and then going through the whole process of being disappointed about it, because it was not for me, but I had to know those things. I had to know those things to get clear on where I was going. And I think at that moment when I realized where my superpower was, was, in fact, around these things that I usually get so maligned about, so to speak. It just became really clear to me in that moment that, you know what, I don't have to do something drastic, I don't have to throw the baby out with the bathwater, so to speak, with nonprofits. And this opportunity arose. And I'll tell you, I mean, when they reached out to me, I was like, "Well, that's sweet." I mean, they don't know what I look like. And so I had zero expectations around anything. And I certainly did not think... I was like, they're gonna see me a 'no', like, we can't put her in a leadership position. And the funny thing was, in fact too, I was still so, I think, a little trepidation about a nonprofit work that the week before my interview, I actually texted Ang, and I was like, "I'm gonna cancel this. I don't think this is the way I should go." And I was about to do that. And she told me "Do not do that. Just go ahead with the interview. Just be curious. Just show up as yourself, as Charity." And that's exactly what I did. And within two hours after that interview, they had written me and said, "We need you to fly you out here." And I was like, "what?" Like I was in a total state of shock. And so going through this experience with this whole interview process here, and really meeting people and board members and nonprofit that has really abundant thinking that is not in thrall with a scarcity mindset, this entire situation has just blasted through so many erroneous beliefs that I had around myself, nonprofit, where everything. So I think, and being here, and just having people be so validating, and supporting around who I am, about how I show up, about that those things were what they wanted. They wanted my personal brand that I had built. I mean, I can't imagine, like, who could imagine a better place to be in with that level of support and acknowledgement?

Scott Anthony Barlow 19:24

Have you ever had that experience prior to this?

Charity Von Guiness 19:28

Absolutely not. No. Absolutely not. So I think all of our mothers think we're fantastic. But you know, beyond that, I definitely, I don't feel like I have been on the receiving end of someone expressing where they thought I had value. So that's really been hard to come from inside of me to realize my own value. So, and again, this is important to say, I think once you realize that, then everyone else realizes that around you. So, case in point, certainly with this. But I mean, this entire experience has been phenomenal. And again, getting really specific and clear on those intentions, and that is what... I mean, if you read my ideal career profile, everything is like, I was like, I can look out the window and see mountains. I'm looking out my window right now and I see mountains. I mean, down to that level of granularity. So I think, yeah, I mean, this has just been an incredible experience. But again, we have to be honest, the moment I said yes to this job, things got real hard. Things got real, real hard. So I think really talking about the ups and downs, I mean, this is an absolute emotional roller coaster. And every step of the way, I have been talking myself out of doing these things. And I think we have to be super aware of that, you will always have a laundry list of reasons to stay exactly where you are. And your brain is going to fight to keep you there. You can talk yourself out of anything, 100%.

Scott Anthony Barlow 21:11

We, and our brains are fantastic at self preservation, even if it is truly not good for us in the long run. And to your point, I do see over and over again, we can talk ourselves out of just about anything that could potentially be amazing, and have wonderful justifications for it. That said, I appreciate you pointing that out that even when you said yes to this opportunity, and even when you had wonderful evidence that lined up well with your ideal career profile, you're still experiencing challenges. And that's something we haven't talked a lot about on the show, that even when you get to that point, even when you have that opportunity, what we often call a unicorn opportunity– one that we don't necessarily believe is real or that other people don't believe it's real –even when we get to that point, it doesn't automatically mean that everything is, I don't know what to keep with our unicorn theme, I guess like rainbows and butterflies and everything else. And it introduces new challenges, new problems, new growth in so many different ways. And I appreciate you pointing that out. That doesn't mean that everything is rosy, it means that you get better problems and better challenges, and ones that are more aligned to you that are more worthwhile. So what advice would you give to those people who are thinking about making the type of change that you did? Put yourself way back here to January of 2022, where you're starting to have that realization and you're starting to recognize that you needed a change. What advice would you give to people in that moment, that place?

Charity Von Guiness 23:00

I think you really need to get clear about what you need, and identifying when something doesn't feel right. I think just acknowledging when you're feeling out of alignment with what you're doing, and I think just getting real aware of the day to day and what's working and what's not. And yeah, and in regards to these needs, just knowing when you need support, and help, and guidance around some of these things, because it is not easy. And in my situation, I'm moving halfway across the country. So yeah, I mean, there's just a lot. And I think you need to be prepared not only for talking yourself out of things, but also all of those old stories and narratives and insecurities that I have had, they've all come up again. But this time, I'm able to say, "Okay, I see you. I know what you're trying to do here. And I'm much better able to manage those thoughts and feelings and stories." So I think that's two really big things. But otherwise, you have to take action. And for me, this has been... I'm a very action oriented person anyway. But you know, I have taken enormous risks over the last few months. And I've done them terrified. I've done absolutely terrified. I have done them, not knowing where things were going to go, sometimes anticipating the worst of course, that's just where we go. So yeah, I think those are real big things through this process.

Scott Anthony Barlow 24:46

Let me read you something else that your coach wrote really quick because I think you did a great job taking action, and she did too. She said, "What Charity did well was do the deeper work to envision what she really wanted. And if she saw an opportunity she was curious about, she just went after it. She took action when she didn't feel 100% ready and was crazy nervous, but she did it anyway." So here's my question, you are more action oriented, but I'm curious, what helps you to take action even when you're crazy nervous, or even when you don't feel good about it, even when you're, as you said, terrified?

Charity Von Guiness 25:23

Yeah. I think you know, we just keep going back to a lot of this harder work and these habits. And I think building in this level of conditioning, where you're doing mental conditioning, skills conditioning, physical conditioning, because this requires such a high level of resilience. And part of that is just being able to trust yourself. Just trust yourself. That no matter what happens, you're going to figure it out. And I think for me, just continually reminding myself, just do the thing. You're gonna figure it out, whatever happens. And I think that was such a huge part of coaching as well. And Ang's position is just having someone because those doubts come in, those stories come in, and you start shrinking, you start shrinking back again, and making yourself small and going back to that place. And I think having Ang there to just say, "No, you don't. You're playing big now. You're not going back there." That level of accountability and breaking through those cycles of thoughts was huge.

Scott Anthony Barlow 26:32

Well, I appreciate you sharing, and I appreciate you taking us through your story. You did some amazing work here. How does this feel in this moment? I'm super curious.

Charity Von Guiness 26:42

You know, I go through cycles of having to pinch myself, because I'm like, "how did this just happen?" And then also just feeling like, of course, but like, this feels totally normal because it feels so right. But then you also have to recognize how wild this has been, and that it is absolutely incredible that I am where I am. So yeah, it's kind of both and this paradoxical leadership we have to live in.

Scott Anthony Barlow 27:16

I feel like the story of my life, you talked about living in the, what I would call the gray area, the non black and white, and this paradoxical type of living. And I feel like that's really where, not to use a cliche in here, but I feel like that's really where the magic happens in so many different ways. And that's certainly where it seems to have happened for you. Anything else you want to share?

Charity Von Guiness 27:46

Yeah, I think there's a couple of different things that really helped me take the pressure off myself out of situations, because I think we all just want those answers right away. And the first one is actually a quote from Malcolm Gladwell from a lecture I was in with him. And he said, you know, "Our job is not to come up with the ideas. Our job is to find them." And for me, that took so much of the onus off of myself, where I just had to be open, I just had to be aware, I just had to be curious. The answers were already there. I just needed to find them. And that was, wow, such a huge relief, and just being able to remind myself of that. And I think, you know, two huge factors was, for me, stoic philosophy is all about the obstacle is the way. So those challenges, those are the way forward, they're not pushing you back. And that is really how we have to define success. It's not about making mistakes, we're all going to make mistakes. It's about getting up and then just learning from it and moving forward and making something fantastic of it. I'm saying all this stuff now, but when you're in it, it's super hard. I'm not going to deny that. And there are definitely moments that I had just total breakdowns. But, you know, I think those are really important concepts to absorb that it's… you don't have to put that pressure on yourself to find all the answers and get clear on everything. They're out there. You just have to trust that they're out there, and you will find them when you're ready to find them. So I think, yeah, I would just encourage people and our potential is always greater than the challenge that we're facing. We have to believe that.

Scott Anthony Barlow 29:43

Most of the episodes you've heard on Happen To Your Career showcase stories of people that have taken the steps to identify and land careers that they are absolutely enamored with, that match their strengths, and are really what they want in their lives. If that's something that you're ready to begin taking steps towards, that's awesome. And we want to figure out how we can help. So here's what I would suggest, take the next five seconds to open up your email app and email me directly. I'm gonna give you my personal email address– scott@happentoyourcareer.com. Just email me and put 'Conversation' in the subject line. And when you do that, I'll introduce you to someone on our team who you can have a super informal conversation with and we'll figure out the very best type of help for you, whatever that looks like, and the very best way that we can support you to make it happen. So send me an email right now with 'Conversation' in the subject line. Here's a sneak peek into what we have coming up in store for you next week.

Phillip Migyanko 30:41

Who is in your network right now who is one step closer to where you want to be?

Scott Anthony Barlow 30:49

Finding your ideal career in today's world often hinges on building, maintaining and utilizing your professional network. Now, that seems like a pretty huge task. And honestly, it can be. There's no build relationships in the network quick tool that can use to hack the system. It takes a lot of self reflection, persistence and authenticity. In today's episode, we're going to dig into a few questions that we get all the time about building relationships and networks which can include– how do I find people to reach out to and build relationships with and how do I even figure out who those right people are. All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Is Career Coaching Right For You?

on this episode

If you find yourself disenchanted by your current role or organization, or you’ve realized your work is no longer fulfilling you, you’ve likely already concluded that you need to make a change.

Working with a career coach can be revolutionary for many aspiring career changers, but career coaching is not for everyone

HTYC’s own Cindy and Kate are taking over the podcast this week to help you figure out if career coaching is the right next step for your career change journey. 

Will a career coach amplify your career search? Are there any obvious signs that career coaching is not right for your situation? Cindy and Kate are here to help you figure that out!

What you’ll learn

  • Questions to ask yourself to evaluate if career coaching is right for you
  • Reasons career coaching may not fit your current situation 
  • What to expect when working with HTYC 
  • How to know when it’s time to take action toward a career change

Success Stories

I realized early on in that career transition that if I was going to be able to find a job that was rewarding and in an area I liked, even to just pay rent, I would need help because I wasn’t getting the results I needed I know how to get introduced to people and talk to folks. I’ve done this remote job search thing a few times. What made it different for me though is that it’s not just an opportunity to change location but to change position. It could be not just a lateral move from one city to another but it could also be a promotion. I was moving my career and experience to an area where I went from leading projects to potentially leading teams… Sometimes you can stretch yourself and sometimes you need a team to stretch you beyond your best. I think that’s the biggest value from coaching. You have someone in your corner looking out for your best interests. If they are doing their job as good as Lisa did they are pushing you to be the best version of yourself.

Mike Bigelow, Senior Project Manager, United States/Canada

All the stars aligned and I ended up finding the right thing at the right place at the right time, and it was you guys! Everything that you said was speaking to me and the things that you had done in the job that you had transitioned out of and into. Also how finding work that you love is your passion for people! Honestly, it was you Scott, I mean, the way that you talked about it, how passionate you were, I was like, there's no way he's gonna put out a faulty product. So I'm gonna try it, you know… I recommend you to all my friends, you know, even if they don't realize that they're looking for a new job, I'm like this is the first step, let's do this! Even if you maybe don't move out of this career. This is going to help!

Maggie Romanovich, Director of Learning and Development, United States/Canada

Cindy Gonos 00:01

Maybe you love what you do, but you're not enchanted with the organization that you're doing it with, right? Or in reverse, maybe you love your organization, you love the team, you love the people you work with, you love the culture, but the role that you're fulfilling there isn't fulfilling you.

Introduction 00:21

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you feel like you were meant for more and ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:45

One of the toughest parts of the career change process is the act of getting started. Putting the stake in the ground saying, "I need a change." Often the way to take action on this is by asking for help, which can be hard to do, especially if you're a high achiever. High achievers are people who have been able to make things happen for themselves, and that's allowed them to get far in their careers using that particular method. So asking for help doesn't always come naturally. But if you find yourself at a point in your career, where you want to make a change, and you're considering taking action through career coaching, then this is the episode for you. Today, we're going to dive into all the reasons career coaching may or may not be right for you.

Kate Wilkes 01:32

The people that we work with are real people, and their stories are real stories of career change. And I think when you are listening to those, and you're resonating and you're thinking, "Gosh, could I do this myself?" Maybe you're feeling like you can't, but maybe you're feeling like you should figure it out.

Scott Anthony Barlow 01:52

Today, I'm actually not your host. Kate and Cindy, who you've heard on the podcast in the past, are taking over. We've heard over and over from listeners that the episodes that these two take over are some of their favorites. Kate and Cindy are both responsible for setting our clients up for success. So between the two of them, they talk to nearly every person who schedules a conversation with HTYC to identify the very best ways that we can help. They also help people decide if career coaching is even right for them. So they're the perfect people to help you figure out if career coaching is right for you, or if any type of help with your career is right for you. Okay, they get to take it from here.

Kate Wilkes 02:33

Good morning, Cindy.

Cindy Gonos 02:34

Good morning, Kate. You know what's funny is, folks might not know this, but we start almost every morning chatting with each other. Right?

Kate Wilkes 02:44

Yeah. It's like, if I haven't had my Cindy time, it's like having no coffee or something, or no breakfast.

Cindy Gonos 02:50

Yeah, it's our daily thing. So this is gonna be maybe a little snapshot for folks of, kind of, what we wrap about. In the morning time...

Kate Wilkes 03:00

We'll talk. We'll tell you with Cindy.

Cindy Gonos 03:02

So folks, if this is your first time hearing the podcast, which hopefully if it is, you keep listening. But I love doing the show with you Kate because I feel like we can give good information. But we also bring the real talk, I feel like that's what we try to do. We try to bring the real talk about what's going on with careers and career change and how people are feeling and that sort of thing. And for people that don't know, maybe we should tell them, we do this every time, people are like, "what are these ladies?" So I'm the Director of Client Success here. So I talked to folks that reach out to us and are asking the question, "Hey, do I want to work with you guys, will this be cool?" And in addition to helping out with talking to those folks, Kate, you are also our CPO. Tell the people at home what CPO is, what you do.

Kate Wilkes 03:48

Chief People Officer. It's my favorite. We're not big on titles here. But it's my favorite title I've ever had, right? Because as much of an introvert as I can be, I love people. And I love helping people. And so my role here, I support all of our clients along the way, in some way, shape, or form, even though I'm not like super client facing. But you know, I find our next awesome team members, have those initial conversations, bring them onto the team and make sure they're set up for success as well as just supporting people that come to us for help along the way. You may do your onboarding session with me if you sign up to work with us. So at some point, we'll talk for sure.

Cindy Gonos 04:33

Everybody talks to you. What I think it's funny, too, also relate to what we're talking about, right? And folks going from that– "I must make a change" to "What am I going to do next?" We work in an organization where I joke about it all the time when I talk to people, my title just made up, right? Because what it's like, Director of Fun, right? Whatever you want to call it. So it's not the "what", right? It's about what we do, why we do it, that sort of thing. So yeah, so Kate is our Chief People Officer, and I'm Director of Client Success, which means I help all the people succeed in all the things, clients, our team, everybody, all the time. And I know it's Monday morning now that everybody's hearing this episode. And I was thinking about it, and I was thinking about what we were going to chat about today, which is helping people figure out– "Is working with a career coach a good fit? Is that a good way to go about making your change?" And I think that we kind of go, we have to go back in time a little bit before, right? And we got to talk about the stuff before. So I remember Sunday's, I remember the first time I heard the term "Sunday scaries". And I didn't know what it was. Somebody had to define it for me, like, tell me what it was. And when I thought about it, I was like, "Oh yeah, I've had that before." There's this sense of dread, or just discontent, or sometimes not even that extreme, Right? I think some of these scaries, I think if people are dreading their work week on Sunday, that's like, that's bad. But I think there's other times when it's not dread, it's more of a something doesn't feel right, you know, as you're feeling like, "I want to do this." So instead of going from the, "I gotta make a change" to the "What am I going to do next?" The death scroll, right? Wake up on Monday morning. And by lunchtime, you're doing the depth scroll, you're like, "Let me look at LinkedIn. Let me see what's on Indeed. Let me see what jobs I can do that I can switch to" and that sort of thing. What really, people need to figure out and going back to "Hey, is working with a Career Coach good?" We're not even there yet in the conversation, right? We haven't gotten to that part smart, you're not really ready for that yet. It's about asking the question, "Okay. Do I really want to do this? Why?" start with why, "Why do I want to make this change?" And out of all the answers, you don't have to know. But if there's a poll somewhere, just ask the question, "why do I feel this way?" And then start to figure out how you want to make that change as opposed to just trying to be like, "This is the thing. This is the 'what' that I need to do." So I think there's lots of different ways that people can go about how they make a change. And one thing I know, we talk about it, Kate, quite a bit, because you and I talk with all the folks, right? Who are coming in for the first time and they are asking that question, "hey, is working with a career coach, specifically, at Happen To Your Career, is this something that would be a good fit for me?" And there's lots of different "how's" to do this. But I think the other thing that folks come in thinking is, "I gotta make this big, huge drastic change." And they don't, right.

Kate Wilkes 07:50

It's a bunch of little changes. So what you said something about the death scroll, and, you know, we as a team, were talking the other day, which we're promoting Scott's new book, right. But one thing that we did the other day, as a team, is we had a live session where people could join that were early readers of the book. And we were talking about parts of the book. And in one part of the book, Scott talks about the restaurant with no menu. And one of our early readers said something that stuck with me on this call. And he said, it's like, when you go to a restaurant with no menu, Scott says, you know, "it's even harder to make a decision because you don't have choices in front of you." And the guy on that live, said, it's like, "if there's no menu, you're going to think of the most recent thing you had. And you're gonna go with that again." And if you're trying to make a career change for specific reasons, it's like, if you're not careful, you're gonna go out of the frying pan and into the fire because I am thinking about that for me. I made so many career changes in my past without thinking about the "why". And I just leapt from a bad situation, that bad situation, because there was no menu... I didn't have a menu in front of me. I hadn't thought about my choices. I hadn't thought about my reasons or my why. So thanks, Simon Sinek because now I know what to think about my 'why' for everything, right?

Cindy Gonos 09:16

Yeah, start with 'why'. Always start with 'why'. That's what you want to do. And I think even the 'why' is so important because you can make a change that's inside of your organization that can change everything. You can make a complete career pivot– go from doing one thing to doing something totally different. It could be... I always tell folks, it could be right shape, wrong size, right. Maybe you love what you do, but you're not enchanted with the organization that you're doing it with or in reverse. Maybe you love your organization, you love the team, you love the people you work with, you love the culture, but the role that you're fulfilling there isn't fulfilling you, right? Any sort of change. So I think that, make a change. Do the thing. I always tell people "do the thing", like, do the thing, make the change, but figure out how you want to do it, why and then how. So, Kate, we do career coaching, obviously, we work with folks, we help them make career change. But there's other ways too, there's other resources at Happen To Your Career too that folks can utilize to start to figure out and start to learn more about us and what we do and how to do it. And if you're trying to figure out how you want to make a career change, then start looking at what some of your options for how to make a career change are first. So get off of the job boards and start doing some research on "how can I do this?" It can be getting our book, it can be... what else? What are some of the other resources that Happen To Your Career has? This podcast?

Kate Wilkes 10:50

They can send this out in an email after the podcast, is great. You can find it just anywhere that you listen to podcasts. We have a website full of... 99% of those resources are free, you can go through the career change guide, there's just so many things you can do to figure out. We have episodes on the podcast that are about: "do I need to go back to school?" "How to make a career change without going back to school?" because who wants to go back to school in their 30s, right?

Cindy Gonos 11:18

There's lots of different ways. And one of those ways, and specifically what we're going to talk about today is working with a coach. And we were talking about this earlier, because I think she's a funny anecdote, and it's relative. So I used to work in the health and wellness, diet industry, whatever, weight loss industry. And when I would meet with folks to talk to them about whether or not the diet that I was offering was a good fit for them, they would ask me, they're like, "Well, what's the best diet?" And I would always say, "the diet that you'll do." And yeah, and I apply that to everything. So the same thing applies when you're thinking about making a career change, right? The method, the how, of making a career change, it's the one that you'll do. So if that means having somebody to have its accountability, whatever, the gut chat, the cheerleader, when you need a cheerleader, then yeah, having a partner is a good option for you. But there's some really great reasons to not have a career coach. Right?

Kate Wilkes 12:22

One thing I can think of for a reason to not have coaching, maybe it's the wrong time for you, maybe you have so much going on in your life, so many other big changes, maybe you don't have the support. When somebody comes on with us and we start working on their career change, we ask them, "who's going to support them in this role? Do they have a significant other or a spouse or grown children or best friends or whatever, who is going to be able to, you know, they can come to those people when times get tough." One of the things we do is we have a plan for inevitable success for your career coaching. And we make people think about, like, who's going to support them in the tough times? If you don't have the support that you need, then that's going to make this really difficult because you're going to feel, you know, you have your coach, but otherwise you're gonna feel alone and you won't have people to lean on.

Cindy Gonos 13:18

Yes, for sure. And I think that also brings up a really good point. Because making any change is hard. Right? Making a change in your career is not easy. So one of the things that I think that people need to be prepared for, if they want to make a change, especially if they're thinking about having a partner like a career coach is, you got to be ready to play big. You got to be ready to play big. If you want to make a small change, if you want to make a lateral change, if you're just looking for a job because you don't have a job or you want to make more money just for the sake of making more money, working with a coach, that's not going to be your thing. And that's okay, that's totally cool. But for us, we don't play small. When folks are coming into HTYC, one of the things that they're gonna see right away is we are talking about what is ideal. What is your unicorn? Like, can you talk about the unicorn and how we talk about the unicorn?

Kate Wilkes 14:28

Oh, your unicorn is like, if you could wave your magic wand in the air–Bibbidi Bobbidi boo– and get the role that makes you never look at Indeed, that makes you never wake up on a Monday not wanting to go to work, that makes you never have the Sunday scaries and you just are excited to come to work, I'm describing right now myself. That is how I feel. So, which is funny, because I didn't find I knew that until I came to a career coaching company. Hilarious. I'd never knew this was a thing before. But once you find yourself in a role where you are thriving and loving it, and the biggest thing that I see from Scott especially like, you know, when I say, "how are you doing in the morning when we get on a meeting?" and he says, "I am excited about what today is gonna bring." That is when you know, just kiss, you got the right roll. That's your unicorn, right?

Cindy Gonos 15:31

I love that. Yeah. So how about we do this? I think this would be a really cool idea. Just off the cuff. I wouldn't... Scott says on one episode, he's like, "I'm going off the script, whatever it is"

Kate Wilkes 15:31

Real talk.

Cindy Gonos 15:41

Yeah, real talk. So let's kind of just talk a little bit about what folks here and what we talk about when they do reach out, and they have a conversation with me, and they're asking the question of "hey, is working with one of your coaches a good fit?" And that will give people like a trailer or like a peek, yeah, of some of the stuff that I talk with folks about. And some of the questions that I asked and some of the things that I tell them that kind of help them get clarity, because that's what everybody wants clarity on whether or not working with the coaches are a good fit for them. And honestly, I don't care how you do it. That's the thing. When I'm on a call with someone, and they're asking this question, sometimes it's not the right fit for them. And that's okay. And sometimes we're not the right fit for them. I don't care how people make change, Kate, I don't care how they do it. I just want them to do it.

Kate Wilkes 16:35

That's our "why". Maybe it's not with us. We want people to change how they think about and do work.

Cindy Gonos 16:42

So as long as that happens, I don't care how you do it. But sometimes folks, we get to earn the opportunity to help folks do that. And that's why we call our team, the "ETO team", right? Because that's what we're doing. We're earning the opportunity to work with folks. And I hope we're just earning the opportunity to get to do that thing, no matter what. So, when somebody's listening to the podcast, how, I guess start with this Kate, how do you think that most people end up talking to me? How do you think they get from listening to a podcast episode, to all of a sudden, they're on a zoom call with this kooky broad from Wisconsin talking about career?

Kate Wilkes 17:25

Who's probably wearing a tie dye t-shirt with a high bun. I think that we have a unique thing going here where we're not only helping people, but we're sharing their stories. And they are so excited to come on the podcast and share their story with Scott or whoever, because they've made this change in their career that has spurred all of these life changes, right? And I think when you are listening to those, and you're resonating and you're thinking, "Gosh, could I do this myself?" Maybe you're feeling like you can't, but maybe you're feeling like you should figure it out, right? And so, of course we have it everywhere, schedule a call, schedule a conversation, we love to chat, Cindy we'll talk to anyone to see if it's a fit, right? And I think that so people just have that curiosity of like, "Could this really work for me? Is this a possible thing?" And then they're like, "Okay, I'm gonna do it. I'm gonna get on the call." And really, we say that's the biggest step. That is a big first step in deciding to make a career change. You still don't know the 'what' and the 'how', and all of that, but at least you're, you know, trying to figure it out. And you are an amazing partner. I feel to work through some of the, like, emotional and the tougher stuff to try to figure this stuff out. Because you're so thought provoking, and you love what we do. So it's like, it's so easy for you to talk about career change in a positive way.

Cindy Gonos 19:02

Thank you for that flattery. No, you're right. And I think there's this weird juxtaposition that goes on when you're listening to the podcast, because I've listened to the podcast before I was on the team, right? So there's this juxtaposition where you're, all the time, you're like, "that's me. That's me." You hear different episodes, Lauren Morrison, I'm like, "Oh, that's me. That's me." But then when they get to the part where they got the unicorn, people are like, "I don't know if I can do that." So it is this weird juxtaposition of like, they're connecting with the piece at the beginning where folks were like, they didn't do the thing yet. And then they're asking the question of "Oh man, but I don't know if I can actually make this change." So they, yeah, they take the big step, right? They take the big step and this, "I'll talk to Cindy. See, figure it out." So some of the questions, I guess, for folks to start to ask themselves about whether or not even scheduling a call with me is a good idea, right? Like, I even take this first step. Because we, like I mentioned before, we are not the career change organization for everyone, right. So there's some pretty glaring reasons why this might not be a good fit. And you mentioned earlier, Kate, and it's about not having support, about not having either a supportive partner, or spouse or family member, or trusted friend, somebody that will support you in this process, because this process is hard. So if your partner is not on board with you making even a career change, working with a career coach isn't going to change that. That's not going to change that. And one of the other things about working, specifically with HTYC, and how we do things is experience, right? You want to talk about experience a little bit, Kate, and how that kind of comes into play with working with us.

Kate Wilkes 20:53

Yeah, we find that we work best with people who have been in the working world for a good 10 years and have started to make, you know, big changes. And then a lot of our people that come to us have, you know, either climb that corporate ladder, and they're sitting at the top thinking, "Oh, this organization the values aren't matching up",\, or especially the ladies, you know, in your 30s, in your late 20s and mid 30s, you're thinking about starting a family or you have started a family. And now, you know, this job that you once loved is impeding your own values, late nights, early morning, tons of travel, all kinds of different things that make a situation not good anymore. And yeah, the experience is like, so many people have had so many changes that they've made in the past that were just so wrong, then we know what's wrong, but it's so hard to figure out what's going to be right, that's where the work comes in.

Cindy Gonos 21:52

Yeah, that's definitely where the work comes in. And part of when we help folks figure out their signature strengths, which if you're not familiar with signature strengths, we'll put a link in the podcast, and you can find some other resources in other podcasts episodes about signature strengths. But your experience, the things that you've gone through, that's part of our process, and part of how we help folks figure out what their unicorn looks like. Now, that doesn't mean that if you have less experience, that working with a coach may not be a good fit, but if you're fresh out of college, I love talking to folks that are fresh out of college, but typically, this is not the right fit for them. But we have other resources for them so that it's right shape, wrong size, right? So can HTYC help them? Yes, we can definitely help them. But it's likely not going to be working with one of the coaches and making a change that way, but we got stuff for you. Right? So if you're listening to this, and you're one of our folks that's new in the job market, or you're not sure, I get a lot of folks that I'll talk to that say, "I know that I need to go to school, I haven't started school, can you give me advice on that?" Working with a career coach, when you are in school, are enrolled in school, not really the best fit for how we do it. So those are a couple things about the experience and that sort of stuff. So reach out to us, we'll give you resources, we'll help you find other ways. But typically, especially when we think about our career change bootcamp, usually not the best fit for them. But we still want to help. We always want to help no matter what. I always tell folks, if we're not able to give you the help and the support that you need, I'm gonna tell you, and I'll try to steer you in the direction of what will help you.

Kate Wilkes 23:30

I'm not just here to take your money and give you a product. We're going to make sure that's the right fit for you as well. And that's why 99% of the resources on our website are free. Because Scott created this company with a mentality of help first, inside and out, we help first.

Cindy Gonos 23:47

For sure. And you bring up a really awesome point too, because I think one of the decisions that people need to make when they're thinking about doing this is, "am I willing to make this financial investment in myself?" Because when you think about working with an expert, when you think about working with a coach, a partner, a trainer, it's definitely an investment. So I always tell folks, "we want to be respectful of your budget." So some of the things that I'll tell folks is, "if you're gonna go into the red to do... No, I will not let you do this." If you need to borrow money from someone or take away from something else that is a higher priority, then working with a coach is not going to be a good fit. But there are other options. There's other ways that you can do it, right? So when you think about working with a coach, that's something that's allowing you to have a partner and having a sounding board and having that support. But it doesn't mean that you can't still make this change. So but you have to be willing to make not just a financial investment, but we talked about a little bit of the time investment too, right?

Kate Wilkes 24:56

You got to be ready to work. You got to be ready to make big changes. And it's an investment into yourself financially, emotionally, mentally, a lot of our people that come to us and we help, have to go to work every day, right? We're not lottery winners here. We're not rich, we can't you know, many, many people can't just quit their jobs and do this in the interim, it takes, you know, several months for most people to make this change. But you've got to be ready and in the right headspace to do the hard work and figure out if it is the right time for you even to do that work before you make that big investment.

Cindy Gonos 25:36

Yeah, time investment is huge. So I always tell folks, if you can't invest at least five hours a week into the efforts of making this change, then this is probably not the right time for you. And it typically does take somewhere between seven and nine months to get that change to the ideal role. Right? So again, it's about playing big, right? We're building unicorns, we're lassoing unicorns, for crying out loud, they don't come...

Kate Wilkes 26:04

Beautiful creatures.

Cindy Gonos 26:05

They don't come easy, and they don't come fast. So if you're looking to make a change, because believe me, Kate, I'll keep it real, right. I'll talk with folks, and I'll say, "Do you have a timeframe in mind when you're looking to be in your next role?" And people will say two months, three months, that's not a real friend. Did you can't lasso a unicorn? Yeah, you can't have a unicorn in two months. Because first, you got to figure out where the unicorn is. You got to hunt it down. Sometimes you have to attract it with a tree, like, there's a whole process, right?

Kate Wilkes 26:37

It's a quest. It's a side quest.

Cindy Gonos 26:40

It is totally a quest. It is. When you're going... I'm calling it a unicorn quest from now on. Yeah, but it's not going to just come overnight. So there's alternatives too.

Kate Wilkes 26:54

One of the things I wanted to say is that some of the people that come on and they get with their coach, they are in a really rough spot at their current role, and they're a dragging, and they have the Sunday scaries, and the Monday anxieties. And sometimes what we do, while we're looking for their ideal role is we get them a bridge role. They are getting that place that they can get out of their current situation and get into something that may be lateral, maybe a slight move up or down. But it allows them to get out of that toxic situation. So our coaches will help you do that while you're finding your unicorn, because the unicorn is sometimes a little further off in the distance, but there are things they can do to help you in the meantime to make your situation better.

Cindy Gonos 27:38

Absolutely. You are absolutely right. Yeah, very often we'll help folks find Well, we yeah, we call it a bridge role. But I always say you still have to define what your unicorn looks like first. Because you can't build a bridge to a place you don't know yet.

Kate Wilkes 27:53

That's right. You're so profound today.

Cindy Gonos 27:57

Thank you. It's all because of my coffee. Yeah. So they have to... And I know we're riffing, right, Kate? This is kind of a riffing, sort of, conversation. So we will make it easy, because if anybody knows anything about when Kate and I get on the podcast is we always hook it up with the resources after the... Yeah, we always give you the resources kind of format in a neat way, all of the stuff that we're kind of riffing on because we're talking about, when folks come into the process, and they're having a call with me and some of the things that we're talking about, and kind of the, yeah, like you said, it's the real talk. It's the real talk about what it takes to do this, and, you know, what that looks like. So...

Kate Wilkes 28:40

I think people have to get honest with themselves when they start this process. Even from day one, you're going to ask them real questions, you're going to ask them things that are going to make them reflect on their whole life. And it's wonderful when somebody who hasn't come in, I haven't always been the most introspective person myself. So if I was coming into this process, you would be making me think big about my entire existence. And that is where the magic happens, right? Doing that introspection and the retrospection and getting deep, really quick, with like real talk and what you want your life to be.

Cindy Gonos 29:16

We can help figure out the "why". We can definitely help figure out the "why". And you don't have to have all the answers. So when we talk about understanding the "why" behind what was driving you to make a change, you don't have to know everything. You don't have to know all of the things but you have to know that you're ready. And if you start asking yourself the question of, "why do I want to do this? Why do I want to make this change?" Then you can get some clarity on, "Okay, now I can start to figure out how."

Kate Wilkes 29:48

I have an example story for you that sets a good example. I can think of 100 stories of reasons why I wanted to leave places but I was sitting in this posh cubicle with, you know, a wall of windows behind me at a large university in HR. And I was one of three team members, right. And I remember sitting there one day, there had been no work for a long time. And I was on Pinterest, planning my meals, I was making my grocery list. Let me tell you, my home life was really well organized because I was so bored. And that was my "why", for making that career change. My boss was an amazing lady, my other co-worker was amazing. We loved each other. The organization was amazing. But I had to go because I was bored off my, you know, completely bored, and I had to have something. If I'm bored, I need to be busy. I need to have things pushing me to do stuff all the time. So that was a big catalyst for me for a career change at one point.

Cindy Gonos 30:53

That makes perfect sense. Yeah, it doesn't have to be catastrophic. In the same respect when you make a change, you don't have to make a drastic change. You don't have to make the most extreme change. Sometimes I'll talk with people, and they'll ask, "Well, I don't want to make a total 180. Can you still help me?" Yeah, totally. We coach on all things career. Sometimes we work with folks, and they don't even want to leave their organization or their role. They want to make a change within their organization or within their role. But the same questions still apply, "Why do you want to make this change? Why do you want to do something different? What is that going to mean to you? What is that impact that it's going to have on you? What does it mean something to you?" When they do get on a first time call with me, you will hear me say this exactly, right. The question that we're always asking folks over and over again from the front end of coaching to the back end of coaching is, "Is this meaningful to you? Does this mean something to you?" When you go to make a decision about anything, you're asking yourself the question, we're asking you the question, what does this mean to you? And if it doesn't mean anything to you, it's not worth doing. So if it means something to you, if you're able to find the meaning in something, you can do anything you want. Anything you want to do. Maybe not today or tomorrow, not in three months, friends, like just so you know, repeat that again, that like this change comes with work and time, and being introspective and investing in yourself. And in by making that investment in yourself, you're also helping to make an impact on everybody around you.

Kate Wilkes 32:44

Oh, yeah. And if you show up for yourself, this goes really well. I've seen it. We've seen all of the success stories where people have decided to make a change, and then shown up for themselves.

Cindy Gonos 32:58

So one step is showing up and scheduling a call to talk to us, right? And start to figure this out. But ask yourself those questions, I'm gonna ask you anyway, before we get started. We ask you what to typeform. We asked you, you know, in some homework, right? Before folks even get on a call with one of us, we're sending homework, because that's how this process works. Right? We want you to be invested in the learning. So one thing that I'll say is when I think about our career change bootcamp, because I think that's probably the most often, the most common way that folks are reaching out, they're saying, "I want to find out about the bootcamp. I want to find out about how you guys do it", you know, if they've seen our career changer guide, they see the nine stages of meaningful work, which is the framework that we use for our bootcamp, you know, folks will come in, and they're asking about that. And sometimes I'll get asked this question, I'm calling out on the podcast right now, right? Because I get asked this question so often, I just want to address it right here and right now. I will often get asked the question of, "What's the success rate of clients that go through career change bootcamp?" And that is not a fair question, friends, to be asking me. I will just say right now. If you ask me that, that's not fair. Because: A, it's the first time we're meeting. Right? And secondly, what does success look like for you? I can't tell you what success looks like. So when I think about the way that we've designed this process, and the way that we've designed this career change bootcamp, the benefit of going through that process and going through that bootcamp, is that by going through it, you're changing the way that you not only think about how you approach looking for roles, defining what roles are for you, right? It's not... it doesn't just do that. It changes your mindset and how you think about doing work in general. The role, the change will come, right? But it's about... is it meaningful? And it's about getting that mindset change. The intention of the bootcamp, obviously, people want to make a career change. But career change looks different for everyone and success looks different for everyone. So everybody comes with a different story, with a different background, with a different motivation. Everybody's coming with their own unique version of themselves. And when we are also going through this process, it's about figuring out who that is, and what that is. So the other thing I'll say is, if you don't want to know who you are, it's not the best thing for you. But in the same respect, success looks different for everyone, and how it's going to look different for everyone. So those are the things like went through the career changer guide. Tell them what they can do, Kate. Tell them something.

Kate Wilkes 35:50

It's like a couch to 5k, right? If you stand up and get off the couch, that's a step. You're lapping everyone who's sitting on the couch already. So we're gonna give you some resources. We love to share resources. The first thing you can do, if you are not even sure if career change is right for you, we just wrote a book. And I'll say "we" because Scott says "we" because we helped, right? We hope it'll be possible. So go to happentoyourcareer.com/book, it's going to get you thinking, you can go to our website– happentoyourcareer.com. There's a Resources menu button at the top, and so many free things in there that you can get started. But also, I would like to invite you to go to happentoyourcareer.com/schedule if you are, like, dying to schedule your chat with Cindy. That's a big step. But also, some people are scared or timid or afraid of even just doing that first step, you could email myself or Cindy, it's kate@happentoyourcareer.com or cindy@happentoyourcareer.com, either one. Come into our inbox, put 'More Info' in that subject line, and we will hook you up. Tell us a little about your situation. I would prefer personally to do that over email. So if that's your jam, just tell us a little bit about your situation, we'll hook you up with resources. If you know you want to make a change, but you're scared of making an investment, we can tiptoe into that discussion or whatever. But yeah, just take one step, whatever that best first step looks like for you, we're here.

Cindy Gonos 37:20

I love that. Hey, this has been awesome as always.

Kate Wilkes 37:23

As always.

Cindy Gonos 37:26

All right, my friend, I'll talk to you later.

Scott Anthony Barlow 37:33

Most of the episodes you've heard on Happen To Your Career showcase stories of people that have taken the steps to identify and land careers that they are absolutely enamored with, that match their strengths, and are really what they want in their lives. If that's something that you're ready to begin taking steps towards, that's awesome. And we want to figure out how we can help. So here's what I would suggest, take the next five seconds to open up your email app and email me directly. I'm gonna give you my personal email address– scott@happentoyourcareer.com. Just email me and put 'Conversation' in the subject line. And when you do that, I'll introduce you to someone on our team who you can have a super informal conversation with and we'll figure out the very best type of help for you, whatever that looks like, and the very best way that we can support you to make it happen. So send me an email right now with 'Conversation' in the subject line. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 38:31

I really felt like my insides were screaming at that point, like, you have to get out of here. You are not doing what you were put here to do.

Scott Anthony Barlow 38:42

Have you ever looked at your work calendar or to-do list and thought, "I don't want to do one single thing on this entire very long list." You might think this is normal that you should just put your head down and push through. But actually, if you experienced this over and over for a long period of time, it's pretty likely a red flag that you're not working in your strengths and it's time for change.

Scott Anthony Barlow 39:10

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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