Find Your Creative Spark And Revamp Your Boring Career

on this episode

Have you ever felt like you would enjoy your work more if you could do something more creative, but struggled to figure out how to make that a reality? Allowing more time for creativity and fun in your career is one major component to avoid burnout. On this team episode, Ang & Celena share personal stories as well as tips, and questions to ask yourself, to spark your creativity and revamp your boring career.

What you’ll learN

  • How to align your current role with what you want out of your career 
  • Ways to generate creativity and joy in your current role 
  • Why internal work is the most important when it comes to avoiding burnout in your career 
  • How your hobbies may direct you to your ideal career 
  • How to be more creative when you don’t work in the arts

Success Stories

I’ve been offered the job! It was great having the opportunity to speak with you prior to my interview. It enabled me to highlight my strengths as part of the conversation and I was able to be clear about my enthusiasm for opportunities to be proactive versus reactive. I also highlighted my desire to provide positive individual experiences. Our discussion not only assisted me in the interview but it also helped to increase my confidence!

Bree Hunter, Project Officer, Australia

I think I'm done toning it down for somebody else. And I feel like I'm going to have a lot of space to be myself to bring like my best whole self. And that it's work that I really care about. I feel like it's work that needs to be done and I'm excited that I get to do it. One of the things that I feel like you guys do really well is to keep us focused on what's right for us! I've told that to friends I've recommended Happen to Your Career to a lot of times!!!

Jackie Yerby, Deputy Health Policy Advisor, United States/Canada

I convinced myself for many years, that I was very lucky to have that job, and I would be crazy to leave it. I convinced myself that the team needed me even though I was miserable. And ultimately, it took me getting physically sick to realize I needed to leave! One of the biggest things that I learned out of the signature coaching was on designing my life. And this is another thing that I had really never, it had, I don't know, if it had never occurred to me. I just never believed it was possible until now.

Michael Fagone, Mortgage Loan Officer and Finance Executive, United States/Canada

I took your advice and I talked to my boss, telling him how I wasn’t enjoying work, wasn’t challenged enough etc. And it could not have gone better! He has actually recommended me for a job as a sales rep for one of our suppliers, that is a more challenging, involved position. He realizes that the position I am in now at his company does not have longevity and room for me to continuously grow. And now I have a job interview with that company!

Katie Kalchman, General Surgery Sales Associate, United States/Canada

Angela Barnard 00:01

When I think people are really saying when they say I want to be more creative, because I hear this all the time as a coach, I feel like what they're really saying is I want to live in more of an alignment. I want to feel better about what I'm doing. I want to feel good. I want to have more fun. It's like this feeling that they're really chasing.

Introduction 00:23

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:48

Okay, it's Scott. But you're not going to hear from me in this episode, because I'm taking some of our HTYC advice, and I'm stepping away from work. And this time for an entire month to be able to spend time with my family, and unplug. So I'm not going to be on this episode, or the next few. I am leaving you in great hands, of the Happen To Your Career podcast team, I know you're gonna love it.

Angela Barnard 01:09

Have you ever thought, I just want to do something more creative for work, but struggled how to make that a reality for you? If so, listen up, because you're in for a treat. Today, on the HTYC podcast, you're hearing from me, my name is Ang. I'm one of the career coaches on the team. And you're also hearing from another member on our team, Celena. So Celena is in charge of our book projects, and she also happens to be a fellow HTYC podcast listener. She was a former career coaching client. You heard that right. She used to be a client before she ended up working on the team. So it's really cool, because we get to get her perspective around that thought that she used to have, like, I want to do more creative work. So Celena, tell us a little bit about that thought, like, when you had it and what did it led to.

Celena Singh 02:03

I wanted to add one thing about me, is that I retired from the corporate world last year. And that is what led me to working with Happen To Your Career. And in my previous life, in my corporate life, I had so many thoughts about bringing creativity into... I used to work in safety, and safety is not the most exciting topic for people. So how can we bring in some creativity? And I really wanted to start a podcast. And it just didn't happen because work was piling on all the time. And I linked that because I'm in my early 20s, I wanted to become a sports broadcaster. So I can relate to so many jobs that I had that I wanted to become. We use creativity, but because I wasn't in a creative role, I thought that things that I was thinking about was not creative.

Angela Barnard 02:57

Yeah. And I was listening actually to something recently about, like, our thoughts around creativity. And a lot of us tend to think, because I think we've been trained this way, to think of being creative, like, it's only for the arts, specifically, music, drawing, like, things like that. And I think we've even been, like, programmed that way to believe that like, even in our school system around, like, what we thought was creative stuff. So then we, like, grow up, and we're in roles and we think like, well, "because I'm not, you know, a musician or legit like, artist, then I'm not creative." Like we start to, like have these beliefs, but there's still that desire in us that wants to be more creative that we're seeking. So that got me thinking about the whole definition of being creative and what that is. And I was on Google, Googling, like, "what is creativity". And really, in a nutshell, it just means that you are creating something, right? Or you're using your imagination to create something new. And when you think about it that way, it's like, all of us are creative in some way. And what I think people are really saying when they say, "I want to be more creative" because I hear this all the time as a coach, like, I always hear people say, "I want to do work that's more creative." I feel like what they're really saying is... I want to live in more in alignment. I want to feel better about what I'm doing. I want to feel good. I want to have more fun." It's like this feeling that they're really chasing.

Celena Singh 04:29

Yeah, that's almost like a psychologically safe environment that they can be themselves

Angela Barnard 04:33

Yes, that's it! It's, like, being in alignment where you can be yourself and you can, like, work to create something that you like to create.

Celena Singh 04:41

And you don't feel judged or, you know, you can really create. And I feel, like, working at Happen To Your Career and working with the coach that I did, really opened me up to realize that a lot of things I was doing more outside of my job was creative, and it's like, "that's creative." It's like, yeah, but you're looking for something. You're looking for that thing, right, that makes you feel good, makes you feel in alignment, right?

Angela Barnard 05:09

Yeah. And when we think about being in alignment, it's like some people might be like, "Oh, what do you, like, really mean by that?" I feel like it's a term, like, Celena and I are like, but... so we're always chatting about, we just geek out about all this stuff.

Celena Singh 05:21

We can just flow into conversation, right?

Angela Barnard 05:23

Yeah. And it's like, really like the whole getting into alignment. We always, like, mentioned those terms. And it's like, you know, like, when you're in the zone, or you just feel really good, you feel lighter. You see a lot of people that we think of as creative. Like when they get in the zone, it's like, you want that. It's like, I see you going into the zone. I want that.

Celena Singh 05:40

Like when Oprah would interview someone, right? And she would get into that zone. And you really know she did her research, because she would be like, "Oh, on page this..." like, she was just so...she used her voice, her kind of boss style, and to kind of twist if she could on one minute, like question somebody and the next minute, she's like, making the person cry. Right? So everybody has it. It's finding that and channeling it so that you can go with this, you know, go with the flow of it, and let it guide you.

Angela Barnard 06:12

So when you think about that feeling of being in the flow, like, doing work that I would say is creative, what are some of those things that you do now to add creativity into your life, or that is creative to you?

Celena Singh 06:25

So many things. So after I retired, I decided to start a podcast, I had no idea how to do a podcast. So I researched how to do a podcast and I wanted to... it wasn't something I wanted to do for a living, it was more I wanted to share my story. And that was a creative way to do that. And I learned something and I connected with people. But also so many things, I do yoga, meditation, I became a holistic nutritionist. I started learning how to play the piano during COVID. I just recently started an apprenticeship to learn more about astrology and tarot reading. So those are some of the things that I do for, you know, outside of my job to help me with creativity.

Angela Barnard 07:10

I love that you like pursued your curiosity. Like that's something we always talk about is like being in that energetic state where you follow your curiosity, so that you can align and be that creative person, I think that we want to be, because it's like those feelings that we're really chasing. And when all the things that you said that you did, you know, in your free time, or you're doing now, those are all examples of, like, you being creative, you creating something. The piano stuff, you create music with it. The podcast, you create content that people want to listen to. So it makes me think about like, if you were feeling like this, you're listening now and you're feeling like I want to do more creative work. I want to know, as a coach, just because I'm nosy like this, I want to know like, what do you really mean by that? Do you mean that you want to have more fun, that you want to do something that lights you up? Like what exactly do you mean? Because when you get that clarity, then you can decide what that looks like to you, and then you can take steps to be that person. And I want you to think about in your life, how can you, instead of, like, do something that's more creative, like if I get this job, then I'm more creative, then I can be more creative. I want you to think about how you can be more creative now in your life now. Like, how can you bring that creativity to whatever it is that you're already doing? So that got me thinking, Celena, for you, like, do you have an example of where like, maybe you were doing some work that you thought was kind of boring, and then you like brought creativity to it?

Celena Singh 08:38

Being in roles that I have been in the past, like, I used to do a lot of project management. And project management, a lot of times people, like, it was really boring. And I was also in safety, which is another very boring topic to people. And I loved both of those things a lot. So one of the things that I like to do is, even in my role at Happen To Your Career, any anytime I'm doing a project, is I really like to get to know the people who I'm going to be working with so that I get to know like how to work with them the best. So I feel like that's something creative, that engaging and building relationships with people, not just managing the project and making sure everybody's getting things done. It's building relationships, engaging with the team, and even how we manage the project, like listening to people's ideas and how we can work collaboratively together. How can we track things and you know, see, like, as we're working on a project where we started and where we ended up and that journey that everyone's been on, so I love to incorporate that somehow, and that didn't always come across very well in different roles I was in, because there was like, "why we're just gonna track things?" and I thought, well, sometimes people can feel more creative and inspired if they see that people really care about what they're doing. Even if somebody was doing one thing on a project, if they didn't do that one thing, it can affect the entire project. So seeing, visually seeing their progress and results and where we came from is something I really like to bring into my work.

Angela Barnard 10:15

Well, I love that. And that makes me think about how, like, what you're actually creating there is like you're creating these joyful experiences. That's what's happening there. And I see you do that often on our team of like, you just point out the goodness that is there. And then from there, this is really what we're talking about is like this energy that we all want to create more of. And if you want more of that kind of creative energy in your life, that joyful, fun energy in your life, what you need to do is generate it. And that's what you did to be more creative. So thinking about in our lives, like instead of always thinking that it needs to be external outside of us, like when I get this creative job, then I get to be more creative. Think now, how can I generate creativity and joy to where I am now even if it's, like, the most boring estate? That, maybe other people would be like, "safety?" What role, you know, snooze, you know, project management, like there's some stuff like that people will be like, "Well, you know, I already do a boring thing." I used to teach a HIPAA class. Okay, HIPAA class that people were required to go to. And I made that thing so much fun, because I remember the first time I taught it, people were like, I could hear the sighing, they did not want to be in the class, people are falling asleep, and it's like, this is so boring, like, I cannot be in the space. And I thought, like, okay, if I'm a creative person, how can I bring creativity? How can I bring joy here? This also reminds me of another statement I love which is this whole concept of rejoice always. So rejoice actually means to bring joy to. I remember when I first heard that concept, I thought it meant like, you know, it's like, okay, so I'm supposed to be happy. And like, the most miserable situations, like, how does that happen? It's like, no, you're being called to bring joy to. So then it made me think about, okay, and that HIPAA class, Ang, you can bring joy to this, you can bring creativity to this, you are in charge of like the energy that's there. Like, if you don't like the energy that's there, then shift it you have power to do so. So what I did was I made up these scenarios where people had to like act out things, like, there was HIPAA violations that would happen, we'd always talk about this is what could happen if you had a HIPAA violation, and you've violated, you know, a patient's privacy or whatever. You're the actor, you're the person that's going to call, you're going to answer the phone, and like yada, yada. So I put people in these different positions. So it was like, it was fun, because we used to, like, have a fake phone and be like, "hello, I'm calling to report..." We just like, laugh so much about this, but it's still like taught the entire concept.

Celena Singh 12:43

And people will remember. People will remember that because you're able to connect with each other rather than just reading slides or reading a book. Right?

Angela Barnard 12:51

Exactly. That's what it's really about. And I think about anything that you're doing, like I don't even care what it is, it's like, you can make it fun, you can bring a great creativity there. You don't need to feel... wait to feel good when you get an X job that's more creative.

Celena Singh 13:06

I think we were talking about this one day, it's like, when we have our status meetings, you're going for a walk. So you know, going for walking meetings, like incorporating nature, you know, just changing things like that. I know, one thing that I learned about recently is something called sentence stem. So you could say something like, "I really want to be a part of this project, because..." and give people like two or three minutes to write down why they want to be part of something, and then you can share it or keep that so that when things get really hard, you can look at that and go, "This is why I wanted to be a part of this" and then you can look at your values again and go, this is lining up with my values, this is lining up with what I really want to do.

Angela Barnard 13:50

Yeah, that's cool. So it's like when you think about it, it's like, what are the creative approaches that you can bring into what it is you're already doing? You can think about it that way. And then sometimes you get ideas. Sometimes you're like, "I still don't resonate with being creative. So I don't know what you're talking about. My dad's going to pick me." Like you still go there. But what if you switched it to kind of like, what else can you do to make this more fun? Because if you think about it, when we're saying, "well, I want to be more creative." A lot of times we're saying, "I want to have more fun. I want to enjoy my life more. I want to live more and more in alignment." What else can you do that to have more fun? How can you bring joy here? How can you bring creativity here? How can you be the light kind of thing? And what I've seen, as a coach, is like when you can do that with where you are and you stop making it about, like, I won't change to feel different until my circumstance changes, like, when you take your power back and you're like I can feel good here where I am, I can be creative here. I can bring joy here. What happens is, you shift into the state where opportunities come your way, more opportunities to be creative, come your way. And I think that's what happened with you, Celena, because if you think about who you used to be to who you are right now, like, you're doing so much creative stuff. Like it's crazy. You could write a whole novel here of all the things that you...

Celena Singh 15:07

I don't even recognize, like, what I felt and what I'm, like, what you're describing, it's almost like embracing things that people want to do as a child, but they, you know, your circumstances or people's expectations get in the way. And now, because I have this freedom, it's my time. I just have this, like, all these ideas that it's like, okay, it's okay that even if it's something people think is stupid, who cares? I can do it if I want to, and or not. And it's just really embracing my inner child is what I feel I've done or I'm doing right now.

Angela Barnard 15:39

Yeah. So that makes me think about how you said, it's like that childlike state of us that we want to like, bring back out where we used to feel like we could be ourselves, we could play. It's like, how can we bring that energy more into whatever it is we're doing. But I think what happens is, like, stuff gets in the way, like you were alluding to, it's like, the rules, like a lot of like structure in rules...

Celena Singh 16:03

Applications, structure, stigma, like stigma gets, like you're saying about, oh well, people who do music, they don't make very much money unless they're, you know, they become Taylor Swift, right. But that's okay if they're happy. And so I think I grew up around that, like, any creative things, like music, or... I was in sports, and that was creative, all of those things I love to do. And then because I was working at a very young age, it was like, that wasn't as important. It was more like, "Oh, you gotta go to school to become a doctor or lawyer." And so all the creative things, they're still there, it's just they get pushed down.

Angela Barnard 16:42

And there's this rule that you have to follow. Like, you need to be this kind of person. Like, I was literally just talking to one of my clients earlier today about this, how he went to law school, and he was talking about what he's interested in now. And instead of like, writing and stuff, like coming up with these stories, and it's so cool, and I can tell you, so like, gifted in that way, and he lights up when he talks about it. And he was like, you know, like, it's really interesting to me, because it's almost like that part of me has been like, no, like, you need to focus on this side, like be a lawyer or do this thing. And then that creative side of him was like, kinda like, tucked away. And he said, in his own mind, he also never thought of himself as a creative person. And now he's like, "Wait, like I am creative. There is stuff I'm interested in where I create things." And, you know, it's interesting to see, like that shift starting to happen. And I think a lot of that unfulfillment that was showing up for him, for a lot of us, is because we desired to be that creative person.

Celena Singh 17:39

And we don't want to be vulnerable about it. Because it's like people like, "why would you want to do that?" You know, it's like, because it lights me up.

Angela Barnard 17:48

Exactly. It makes me think into about like, how energetically if you think about when we start placing rules around how things have to be like, we're like, you have to do something exactly this way, kind of stuff it, like, we're not creative any more about it. I was just listening to an author earlier talk about how... when she knew that she wrote her book, like without a publisher and everything, like she did all of her stuff on her own, because she was like, I know myself, and I know, as soon as they start placing expectations around this whole process, my creativity isn't going to come out. And that makes me think about, like, the workplace and how there's all these expectations around like how people have been behaving, like, even in meetings, like you come to the meeting, you know, starts like this, and it ends like this, yada yada. But like, no one thinks about, like, the creative things we can do to make this meeting more fun. Because that got me thinking about when I was doing consulting work before I came to the HTYC team, I was coaching on my own, and then also doing crisis communications consulting work. So I was working with a lot of governmental contract stuff where we're designing crisis scenarios to train people on how to handle them. So I'm in these meetings with a lot of people, primarily men, I was like, one of two, I think females, and it was random in a very, like, rigid way of like, you know, just boring and not shouting.

Celena Singh 19:02

Like military. Very structured.

Angela Barnard 19:04

It was very much like that. And it would just be... you could tell everybody would disengage. They were never listening. They're always doing something on their laptop, you know, like watching, like, I've seen someone watching YouTube videos like, while someone was, you know, presenting. And I'm just thinking like, they zoned out because it's boring. And I remember being like, "Hey, I have a recommendation. Can we do a quote of the day? Just a quote of the day at the end of the PowerPoint." And I remember that the leader was like, "Okay", and I was like, "Well, I know you like quotes because I remember you shared me that you like these quotes", and he's like, "Yeah, okay." And then I remember he's next PowerPoint, and it had a quote of the day like, I was so proud. And I told him, I was like, you know, "I think other people would really enjoy it, would inspire us, keep us on track, like, you like to do, you know", and he, like, put this quote of the day and it was always like a funny thing. At the end of the PowerPoint, we're all waiting to see what quote he came up with, and it will make people laugh, and it like shifted the energy and I saw people even take their headphones out when they knew the presentation was about to end to like, listen to like the corny quote of the day. But it's like little things like that. These are really what I like to think about it as like energy shifters. I remember also back in the day, when I used to do a lot of auditing when I worked in county mental health, we had to prepare for all these crazy audits. And people would be like, "Oh, it's gonna be hell week, you know, these audits happening." And it's like, that's where people's mind goes. And I'm like, I'm gonna figure out how to make this fun. Like, how can we make this a fun thing. So what we did was like, we brought each other presents, like every day, like, I just did this thing where it's like, we're gonna drive high. Each day, you know, like, we have different presents we're bringing, some small, like, you know, candy bar, or something, I don't know, like tiny little things that, like, got us excited. And then we vow that we were dressing nice that week, we like, put ourselves in this other little room. And then I did like these competitions, because we noticed that we were really low in our performance indicators, with mental health, and I started doing competitions for like, each group where there was like, pizza parties that you get if you won, and like I would display information and like weird, childlike ways. And I remember even having so much mind trash about that– are they going to think I'm silly or whatever. But then you have to remember this, going back to what you said earlier, there is an inner child in each of us that's wanting to come out. And like if we play on that, it's just like, someone has to be the first person on the dance floor so the party starts.

Celena Singh 21:21

Like you were for our fun squad photo challenge. You were like the first one, right?

Angela Barnard 21:26

Oh, yeah, I was. That was fun.

Celena Singh 21:28

You kicked it off. And then everybody started sending the pictures, and everybody was so... it was so much fun. Like nobody really cared who won, it was so cool to share everyone's personality, right, or their inner child for the different categories we had. Like, that's some fun things that we do at work, you know, that helps us to be more creative as well.

Angela Barnard 21:46

So I love that you're bringing up that story. Because at HTYC, we really try hard to practice what we preach. We learned so much, even from our clients, we've all felt like those same feelings. So it's just like a really cool place to be because one of the things we practice is being intentional about having fun, being creative, and things like that. So we have like this, we have our fun squad who like has activities, and you know, like we generate that. So I'm just thinking about those that feel like maybe you work in a boring place, like can you be the change that you wish to see in the world? We need to go back to quotes, you know. Like, how can you start that there? Because what if the creativity and stuff isn't happening because no one's taking ownership to start it and be that person they're waiting? Like they're waiting to like, move to an external thing? Versus like, how can I be creative now because the thing is, if you can bring that to where you are now, watch the doors open for you, the opportunities to be more creative will show up for you. Because now as, Celena and I would like to say, you're in alignment with that.

Celena Singh 22:46

Amen. This is exactly why I started listening to this podcast is because we're very consistent with our message because the message that Scott started when he started his journey, we believe this is, you know, this is the HTYC, not just our why but the why for like what we want for the world, right? People having meaningful work, having a psychologically safe environment to work in, being able to be your inner child and not be judged. And you know, we want to serve the world this stuff so being... It might be hard work at the beginning, but the results and the way you get to live your life going forward is priceless.

Angela Barnard 23:24

Yeah, it's about like, it definitely is priceless because oh, that brings up another thing I always do talk about is because now that I'm here to be, like, selling you on the whole coaching process itself, like, I like to always say, "it was all you on yourself", because it makes me think about the concept of priceless like, when you think about investing in yourself like you did, like you invested into this whole coaching process. Because you know that it was priceless to truly enjoy your life. And you knew that there was like, you needed that clarity, you needed that help and that support and you were willing to invest in yourself to be that person.

Celena Singh 24:03

And ask for help. That was the thing for me, is to ask for help.

Angela Barnard 24:07

Yeah, and I don't know why I brought that up with the whole creative thing, but I just felt like it's in alignment because we're seeking to be more creative, to create more and do more things, you know, like be our true self. But sometimes there's that hurdle, that thing that's getting in the way, and then really what is happening here is you just need help. I kind of think about it as like I'm a hiker, so I always like really everything back to like hiking. Like let's say I'm trying to like hike up these crazy boulders and I just know I want to get over those boulders and get to this top of the mountain have this beautiful view and just really enjoy it, this boulders in the way, and it's like I can't because my bag is heavy. I got the sticks and all the stuff and I'm like trying to get over it and I can't, but maybe I just need to, instead of giving up and just like being like, I guess I can't do this, you know, look to see who can help me, give me a hand to pull me up. And maybe it's someone that's already up there that got there. And that's how I think about with HTYC is like, our whole team, all of us on our team had been in situations where we did not like what we were doing, we felt like we were meant for more.

Celena Singh 25:15

We were looking for our second mountain because we like this valley, right? And it was like helped me start climbing up, but, you know, we're all in these jobs where I can say firstly, where it's making all this money, and, you know, had all these inner side, like, "but I'm not happy", and then you kind of fall into this not so good place. And then that's when you know, HTYC kind of helped save my life, so to speak. Because then, I started asking for help to go up the second mountain, which is more about community and more about serving others and helping others and helping each other. When you say what you said, it resonated with me. And I thought, I have to say this, because we have...we're all supporting each other on our second mountain in life. And that's what we want to do for others.

Angela Barnard 25:59

Exactly. Like, truly, I hope people can hear that, like, what I love about our team is that... and I'm glad that you guys are getting to hear from more of us is that, I believe, we're just authentic, like we really are here to help you– our entire team. So like when you come to work with us as like, even coaches, it's not just us that you get, you have access to our whole team. And we're really cool. But I'm obviously very biased.

Celena Singh 26:21

Very cool team.

Angela Barnard 26:23

Super fun to hang out with. But we just like to give you the space to be your true self, you know, to say how you really feel. So there's one quote, I think, I want to just give to wrap this up. And actually I'm gonna recap two tips, two things that you can do, because I'm all about strategy. But before we get to that, the quote that I just want to say to wrap this up is like, "the reason why you feel so drained is that you're not doing enough of what lights you up." And that's really why you feel that way. So just paying attention to your energy, what else is going to light you up. And maybe you just need to bring a match into the space you're already in and lighten up where you already are. But it's something to think about to get clear... So the tips in a nutshell, in summary, that we think that you should do, the next steps you should take is, number one, get clear on how you want to be more creative/ maybe think about it as having more fun. What exactly would that look like to you? How can you bring it into what you're doing now? And then the second tip relative to the first one is that I want you to think about being a creative person, not just doing creative things, but being a creative person. If you were a creative person, how would you act where you are now? How would you do the work that you're doing now? So think about that, ponder on that, plan it out, like, this week. Can you think of one thing that you can do that's more fun or more creative for you? I think about this comes from like, if you're familiar with the book, "The Artist's Way" by Julia Cameron, she writes about a play date. Are you familiar with that, Celena?

Celena Singh 27:54

Yes, yeah.

Angela Barnard 27:55

Like having a playdate every week, like one day a week. And I just love that concept of just being committed to like, putting it actually in your calendar that you're going to be creative, you're going to show up creative, at least one of those days, like whatever goes into your calendar, I like to think about it as the things that matter most to you that you want to prioritize. And if you're feeling, if you're asking yourself the question, or you're saying, "I want to do more creative work. How can I do that?" Then that means you got to prioritize being that person now. That's how you become a creative person, is you act like a creative person now. That means, you use your time in that way so it needs to go into the calendar. So in a nutshell, put it in the calendar. Anything else you want to add, Celena, before we go?

Celena Singh 28:36

I would just say just to add to what you're saying, is believe it and you will see it.

Scott Anthony Barlow 28:40

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Angela Barnard 29:03

It takes your power away, you know, when it's always based on something externally outside of you, for you to feel better. So I see that the people that create just really cool results in their life, it's because they focus on themselves, what they can control and keeping their energy high.

Scott Anthony Barlow 29:22

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Is Career Change The Cure For Imposter Syndrome?

on this episode

When you accept a role, you are prepared to commit your time, energy, and expertise in exchange for certain rewards like income, professional growth, and feeding your passion. But what if the expectation you had coming into the role is not what the role turned out to be? Do you “fake it ‘til you make it?” Your ego is telling you, “I should want this.” But your gut feeling is telling you something is wrong. This is the time to ask what’s really going on. 

If you find yourself feeling negative about your work, unfocused, procrastinating, downplaying your achievements…if you start to question why you get up in the morning, it may be time to accept that you need to make a change. It’s time to figure out whether you are in the right role experiencing imposter syndrome or if you’re in the wrong role and you’re actually an imposter. On this team episode, Cindy & Kate discuss how to know if you’re in the right role & the truth behind imposter syndrome.

What you’ll learN

  • How to differentiate imposter syndrome from a role that’s wrong for you
  • Why using your strengths is so important in identifying your ideal role 
  • How feelings of being an imposter can help you evaluate your career trajectory

Kate Wilkes 00:01

It's like, you have this sense of self doubt related to, like, your work or your life accomplishments, like you've done these things, and you're just feeling like a faker. You think it's luck. You don't ever attribute it to your own abilities and your own skills.

Introduction 00:22

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:47

Okay, it's Scott. But you're not going to hear from me in this episode, because I'm taking some of our HTYC advice, and I'm stepping away from work. And this time for an entire month to be able to spend time with my family, and unplug. So I'm not going to be on this episode, or the next few. I am leaving you in great hands, of the Happen To Your Career podcast team, I know you're gonna love it.

Cindy Gonos 01:08

Hey everybody, it's Cindy. I am back for another HTYC team episode. Scott is still in Greece. So we are still taking over the podcast. Today, I am super, super, super stoked to have Kate who is our Chief People Officer here at HTYC. With Me, Kate, why don't you introduce yourself? Tell us a little about yourself.

Kate Wilkes 01:30

Oh yeah, the dreaded question of tell us about yourself. Thanks for that one. That was really nice.

Cindy Gonos 01:34

I already feel you. I want everybody else to get to know you better.

Kate Wilkes 01:38

You do know me. Don't tell everybody that we're work besties because it'll make our other work besties really jealous about us. So yeah, I work with the team. I help Scott out on a lot of stuff so that he can do big things. And they gave me a fancy title, it's called Chief People Officer. I don't know why I gotta say it funky. I just do. But no, I'm excited. I'm not sure the world is ready for us, yeah, but we're gonna do it anyway.

Cindy Gonos 02:02

They're here. They're ready. So just to remind everybody, I'm Cindy. I'm the Director of Client Success, aka usually the first person that you talk to here at HTYC. So Kate, I want to tell you about this dream I had. Do you want to hear about this dream I had? And I think that everybody may be able to kind of relate to this. But I've been having this recurring dream, right. So I'm like, waking up in the middle of night in a cold sweat. It's a nightmare. Like it's recurring. And I'm having it all the time. So I'm here in this large, sterile board room, right? And I am surrounded by a bunch of like, old white dudes in, like, black suits, like, men in black type suits. And for some reason, I am also, myself, an old white dude in a black suit. Right?

Kate Wilkes 02:48

Of course.

Cindy Gonos 02:49

Of course. Because it's my worst nightmare. For any of you that don't know, I am not an old white man. I'm a middle aged white lady. But so I'm in this room, and then all of a sudden, the man next to me, a table, he stands up, and he says, "I've solved the mystery of why our business has been failing." And just like the ending of every Scooby Doo episode ever, he proclaimed, "We have an impostor." And he turns and then he rips off my old man mask. Right? And there I am. And now I don't have a black suit on. I need it, but I have this red nose and like the clown suit, right? Like I'm dressed as a clown. And I look around the room and everybody is just staring at me. And in my gut, I'm like, "I know what they know, man. I don't belong here." And I got up and I shook my fist and like Scooby Doo style, and I say, "I would have gotten away with it, too, if it weren't for you meddling kids."

Kate Wilkes 03:52

Meddling kids.

Cindy Gonos 03:54

What is that about, Kate? Tell me what that is about.

Kate Wilkes 03:58

Oh, you got the imposter syndrome. That's like my worst nightmare. I have it right now. I have it every day.

Cindy Gonos 04:07

So you know we're going to be talking about impostor syndrome. So you've done some research, right? Well, you know some things. So Kate, tell us what you know about imposter syndrome, which you found out.

Kate Wilkes 04:18

Yeah, I've always felt like a bit of an imposter myself. So digging into the why behind it or the reasons that we have it was really eye opening and people that you don't even expect to be imposter have imposter syndrome habits. So yeah, it was exciting to read. And I was just like, every time I was reading something new about it, it's like, you have this sense of self doubt related to, like, your work or your life accomplishments, like you've done these things, and you're just feeling like a faker. Like it's not even because you're awesome that you did these things. You think it's luck, or you know, you don't think it's... you don't ever attribute it to your own abilities and your own skills. So come to find out 70% of us... 70% of us have felt like an impostor at some point. And I even came across an article about Tom Hanks, Emmy Award winning, Master of the big screen, sitting at his house. And he's thinking that we're going to find him out. So even though imposter syndrome is more common in women, there are men, even famous men, even famous old white men, (sorry, Tom, you're not old, you're just older) have this, where you feel like you're gonna have your mask ripped off of your face, right? And it's so uncomfortable to live in that space. You can get burned out, if you stay there if you allow yourself to stay there.

Cindy Gonos 05:58

I hear that for sure. I know a time when that happened to me in real life where I recognized it, right, I was able to recognize that it was imposter syndrome, like right there in the moment. And so I was doing... It was my last interview with the final boss. We'll just call him the final boss. Right? So I'm feeling really confident, like we're chatting, there's a lot of head nodding, and you know the head nodding, like, that's a good thing in an interview. And I was feeling really good. And then all of a sudden, he stopped me. And he said, "What books have you read?" I'm like "Books?" He's like, "Yeah, you know, business books. You know, Think and Grow Rich, Start With Why." And my head is buzzing and I'm thinking, okay, I'm trying to think of books that I've read, business books, he's talking about sales books, all this stuff. And I'm thinking, "He's asking me about this. Why is he asking me about all of these things?" I'm just talking about how I build relationships and how I motivate teams and stuff like that. So I'm like, in my head, screaming, "Cindy!"

Kate Wilkes 07:05

Think of one book.

Cindy Gonos 07:07

Ever read a sales book in your life? Say it now. Say the name of it. I don't even know the name of any sales book. So I was honest, right. So I said, "I don't think I've ever read any sales books." He was shocked, "Never read any sales books?" I shook my head, "No, no. Sales books, leadership books. No." And he said, "How can that be?" I didn't know what to say, so I just shrugged. Right. So I'm trying to play cool. But I'm getting a little bit nervous. Because he's talking about well, "How do you know the strategies? How do you know all these techniques? All these things that we've been talking about, if you haven't read these books?" And he picks up my resume. And he's looking at me, he's looking even more confused. And I'm thinking in my head, "Oh God, what is he looking for?"

Kate Wilkes 07:52

He's trying to connect the dots.

Cindy Gonos 07:54

I guess. In my head, though, the self doubt starts creeping in. And I'm thinking, "Okay, this is when it's going to happen. He's gonna see on my resume that I don't have a college degree. I didn't know any of the books he was talking about." Like, the classic imposter syndrome. I felt like it was. And I pause for a moment, I got my stuff together. And I got it. And I thought to myself, "I know exactly why I'm here. I know exactly how I got here." And now that I'm supposed to be here. And I got my little devilish grin on my face. And I just told him, I said, "You know what? I can tell you exactly how I learned all of this, and how I know all of this." And then, so it began. And that was my fleeting moment with imposter syndrome, right, where I knew I was like, "No. Dude, you're just having imposter syndrome." Have you had that? Have you had that happen to you?

Kate Wilkes 08:47

Yes. I mean, I think I'm the poster child for imposter syndrome. And I think to this very day, in my role working so closely with Scott, I'll always start to say, "Well, I'm not used to doing this or have never done that." And he'll say, "Well, I can give you bullet points of all of the times you've done things equally as good or greater than that. So stop doubting yourself." And you can hear that and you can say, "Yeah, I'm not really a guy under a mask. There's no Scooby Doo moment about to happen here." But I have felt it, you know. Especially when you are in the administrative world where you're assisting other people or teams, you're the last voice to be heard. You know, you have big ideas, but nobody ever cares. So when I joined the team here at Happen To Your Career a couple of years ago, I sat down at the table with the big kids. And even as an admin, you know, Scott looks at me and starts asking me what I think and what my input is. And I'm having that moment of panic in my head, like anything you say, can and will be stupid, like, I have nothing to contribute here. I had to learn how to like, get over that and just say my ideas and turns out, some of them are really great. But if you don't let yourself get out of your own head, and just realize that you do have contributions to make, you do have great ideas, like you could totally live in a place of constantly feeling like you're wearing a mask when you're not. And it just gets you down.

Cindy Gonos 10:30

Yeah, of course, I work with you all the time. And it sounds like especially in this environment, you are able to overcome, there are ways that you found to overcome that imposter syndrome, right? And I think there's this misconception that when you have imposter syndrome, it's something, like, that anytime you have self doubt, that's what it is. Or any type of question, that it must be imposter syndrome. So I started to ask the question, because I've been doing some research on this myself, what if it's not imposter syndrome? Right? What if you are an impostor? And I know that sounds really intense impostor, right? Sounds like you don't belong there. But what if you don't? Right? What if you find yourself in a situation where the role or the organization is not what you expected it to be and you're just not in the right place? By definition, that would make you an impostor. Right?

Kate Wilkes 11:32

Yeah. Have you ever found yourself there?

Cindy Gonos 11:36

Yeah, I have found myself there a number of times, actually, to be honest. But I can think of one time where somebody else had to tell me, I guess, in so many words. So I worked for an organization and I went in there as a leader. And my biggest problem, Kate, was that business was booming, right? So this was... I had moved on from my role with a final boss, I was really excited to make a really big meaningful impact in my new org. And I had everything, I had all the things on my resume, the skills, you know. I was the top performer. I was getting awesome reviews from my leaders, my team was engaged, I was facilitating and leading trainings for other of my peers, like everything was going exactly the way that I was supposed to be, right, on paper, everything was going the way that it was supposed to be, I should have been ecstatic. But it didn't matter. Like no matter how many new processes I created, or how many goals I hit, how many successes I had. It didn't feel good enough. And I was working, like, overdrive to overcome all the areas that I had considered my weak spots. But then all of a sudden, everything was feeling like a struggle. And I'm thinking, "Okay, it's just a matter of time until somebody finds out that I should not be in this role." One of my girlfriends, and she's like, "Oh, you're crazy. You're crazy. You're doing an amazing job. You're just having some doubts." You know imposter syndrome, right? So I could have just dismissed it like that. How do we get it, right? So I was thinking back like my final interview, and, you know, I looked up some ways to overcome imposter syndrome and, and all of that, but then I was not getting what I wanted. So I talked to the one person who knows all the things, in my opinion, and that was my dad. So my dad is like, I like to call my dad like blue collar, Obi Wan Kenobi, like my dad just knows all of the things. So shout out to my dad, if he's listening. So I'm talking to my dad, told him this situation, and he just like, really, plain as day, he just asks me, "Well, what if it's just you?" "Does it, what?" He's like, "What if it's just you? Like, what if it's not the role? It's just you don't belong in that role. Like, what if it's that?" He doesn't know anything about imposter syndrome, or, you know, he's not, like, savvy with stuff. But my brain exploded. I was like, "Whoa, wait, yeah. Maybe it was. Maybe I wasn't supposed to be in this role." Right? And I'm thinking about, hey, you know, what's my favorite movie of all time? Jurassic Park. So I'm hearing Jeff Goldblum in my head, I know right, "Oh my God, we were so preoccupied on whether or not we could that we didn't stop to think if we should." We do that so much. So sometimes you just have to take a step back and say, "Maybe it's not imposter syndrome. Maybe I'm an impostor." So for you, I struggled a little bit with imposter syndrome. But tell me a time when you've been the impostor.

Kate Wilkes 14:44

Oh, this is a great one. I was so young. And let's go way back. Let's age ourselves a little bit here. Let's go way back to age myself. Okay. So by the way people, Cindy is just about my age. So I'm aging both of us. So we're going back to the late 90s. I think it was 1997. I had the opportunity with my ex husband to move to Mexico. We didn't have kids, we had dogs, we piled them in the Honda and we drove to Mexico, the whole thing seemed like a big imposter syndrome. The company was paying for us to move. He was going to go teach the people how to do the work at the factory that he worked at. So I'm just living my best life, right? Playing golf with my girlfriend, and, you know, whatever. And a friend of a friend of ours came up to us at dinner one night, and she said, "Your Spanish is getting really good. We have an opening at the school for a Spanish teacher." And I'm like, "What? You want me to do what?" like, she said, my Spanish was getting good, but like my biggest phrases were like, besides curse words, because the first thing everyone teaches you when you move to Mexico is how to curse because they think it's so funny that all you can do is curse, like, my husband would not teach me real Spanish because he just wanted to see me curse. Hilarious. But to me, I was not the person to teach Spanish or to teach English to Spanish speaking people, because I was saying things like, "No habla espanol." Like that was my go to. And "dónde está el baño" because if you go to a restaurant or a Walmart, and you can't find that, like, you have to ask people, so I was not ripping out these big sentences and paragraphs and having a lot of conversational Spanish, it was very small. And then they gave me a job. And they gave me an office. And they gave me students, and it was executives who, you know, ran big companies in Mexico. And they were going to be coming to the United States for work with their families. And so, you know, all the kids had to learn English, or the mom and dad had to learn English. And I was here to teach them. And I remember sitting down that first day and thinking, "What am I doing here?" I had like, my pencils and my paper and my dry erase markers. And I was just like, "We're not even going to get past hello, how are you, I'm fine, thanks. Like it's not going to happen." And I'm a "fake it 'till you make it" kind of girl. So I definitely was like, they asked me to be here for a reason, I'm going to do my best and then try. So I did it for a few weeks. And every day got harder because I was more in my impostor fields. I was more like, starting to think like, really, these people paid me money for this. And I feel like, you know, I'm not giving them the best of anything. So, although they never fired me, they never said "you need to do better", my Spanish did improve just by existing in that space every day. I got to a point where I was like, "Listen, I've got to go back. This is not for me." Because every moment.... if you doubt every moment of your existence, because you know that you're not the best quote unquote "the best person" for the job, it would eat you up. So I was exhausted from, like, trying to practice at night and lesson plan. I might not be a teacher by a longshot. So I had to peace out. I was like, "I love you. Thank you."

Cindy Gonos 18:18

All the Spanish words you know at that point.

Kate Wilkes 18:22

Exactly. And it's not a good feeling. But once you realize, and you're like, "Okay, this is the deal. This is the actual deal. I am an impostor. I am a faker. I'm a poser. Okay, now I'm gonna walk away and do something that oh my gosh, it feels like I'm living in the right space." So that was super fun.

Cindy Gonos 18:42

Yeah, I think that's a great point to bring up. Because it makes it harder when you have people who are telling you, "oh, you're totally doing a great job." So it's not, yeah, it's about well, how do you feel about it, right? Because they don't know. Especially if they think you're doing a good job, you're probably not outwardly showing them how much drudgery you're feeling while you're going through.

Kate Wilkes 19:04

I was panicking quietly in my office.

Cindy Gonos 19:07

You're freaking out. Right? So okay, so if you are still feeling like you don't know, right? Is it imposter syndrome? Am I impostor? There are some ways that you can find out, right? Okay. There's some questions that you can ask yourself, if you're in a situation where you're starting to question, "is this imposter syndrome? Or do I really need to get the heck out of dodge? This is the wrong place for me." So what are some of the things? Let's kind of help the people, Kate, that's what we're here to do. Right?

Kate Wilkes 19:39

Absolutely.

Cindy Gonos 19:40

Help the folks figure out what are some of the questions that they can ask. So.

Kate Wilkes 19:44

Yeah, I think the first thing you have to ask yourself is "Am I using my strengths to my living and working in my strengths every day?" Because when we're doing things that we're naturally good at without even trying and we can even maybe lean into those and up our game there a little bit, then you're never going to feel as much as an imposter. Some of us will always have that. Because, no, we're always a little bit afraid. But when you're working in those strengths and doing those things that you know, like, "I kick ass at this. I'm good at this." Then that's, like, puts you in the zone and you feel so much more confident about your work and yourself.

Cindy Gonos 20:21

Yeah, totally. I think that's a great point. You can kind of feel it, you can feel it when you're there. Right? Like, okay, this is... strengths are tricky, right? I always tell folks this when I talk to them, because strengths are the things that were naturally good at. So sometimes we dismiss our strengths and recognize them. You know, if something comes with too much ease, if something's too easy, we don't usually look at it as a strength. We usually, "Oh, that's an easy thing."

Kate Wilkes 20:46

We feel like cheater pants because we must be lucky.

Cindy Gonos 20:50

Yeah. So the question is, do I feel like I have a level of mushroom while I'm doing this? Because if so, you're probably seeing your strengths, right? That's kind of how you get in the lit up Mario. Wow. Okay, just dated myself again, not talking about those Mario brothers anymore, whatever the games are. Okay, what else? Like what else can people ask themselves? So am I using my strengths daily? What else?

Kate Wilkes 21:12

I think also, you have to ask if your role that you're in allows you to grow and develop.

Cindy Gonos 21:17

Yes, I think that you, Kate, are a really great example of why you should not ever have imposter syndrome. Because when you came on board, the team, you were our executive assistant. Right? So you are not pigeon holed, you've had an opportunity. So coming in as an EA, tell me just a couple of the things that you have got to do.

Kate Wilkes 21:39

Oh, gosh.

Cindy Gonos 21:39

As a part of your role here at HTYC, as our EA than a typical EA would not get an opportunity to get to do.

Kate Wilkes 21:47

Yeah, everything. Everything. We live in this wild space as a small company that's grown a lot these last couple of years, where we're still a few people trying to do great things, a lot of great things with big goals. So on week three, or four, when I'm just getting into the groove with Scott as the CEO, and my boss, and he says, "Hey, we need some help with this website stuff, because we don't have anybody really on the team, and we've got stuff going wrong." And he says, "Hey, our audio guy, our content guy is really just going to pull back the reins and do some other work that he needs to do. And I need you to dip a toe there and write some content and work on the podcast." And so I'm just like, "What is happening? What is happening here? How am I supposed to do these things I have?" Of course, I'm a worker, right? Like, I'm a worker bee. So if you ask me to do something, I'm gonna go "sure I know nothing about that. Let me go try it." Even with all the fears inside, so, I assume in the time that I've been here, I've basically learned the whole business, which has been wonderful to even work with a company that would allow anybody to know the whole business, which we all really do well here. But so, you know, it becomes a place that you go to where you're eventually not afraid to try new things. But also, you're just willing to lean into whatever strengths you have that might apply to, you know, might apply to something, and like you get your confidence up when you try those new things. But, you know, sometimes that little imposter syndrome guy sits on your shoulder, and he says, "why are you doing this? Well, you know, you're not qualified to do this." But you can do it anyway.

Cindy Gonos 23:42

Yeah. So I think when you find yourself in a space where, I guess first and foremost, you kind of have to ask yourself, "Where do I want to grow? And where do I want to develop?" Right? So if you find yourself in that situation where you're like, "I don't know if it's imposter syndrome, or I don't know if I'm an imposter", ask yourself. If I am to grow, what do I want that to look like? And am I in a place here where I'm able to do that? So, you know, with your role, you had an opportunity to try out a lot of different hats here. And when it came time before it was dubbed Chief People Officer, I remember that you and Scott sat down and you guys talked about your strengths and where you really shine and where you really make an impact on the team and where you really love to be. And you grew into that and you grew there and you got there and now you're the CPO, right? So I think that you have to ask yourself, you don't have to be the CEO, but you do have to ask yourself, "Okay, is growth and development important to me? And if so, am I able to do that here?" And if I'm not, that doesn't mean that you have imposter syndrome.

Kate Wilkes 24:50

Right.

Cindy Gonos 24:51

That means DTFO. Right?

Kate Wilkes 24:54

If you're trying to make your peg fit into a whole different shape, and you're just trying to, you know, drive it home and make it work, maybe you are an imposter. Maybe it just doesn't match up.

Cindy Gonos 25:05

Yeah. So what is one other... we'll give the folks one other question. There are more. There's a way to get them. But tell us one more, Kate. One more question to ask yourself, if you're up to.

Kate Wilkes 25:16

I think it's really important to ask yourself, if you're at the end of the day, if you're fulfilled by the work that you do, because if you're an impostor, like for real for real, you are probably not going to feel that sense of accomplishment at the end of the day, because you can barely keep up. You're back here researching how to do the things that somebody in that role maybe should already know how to do and you're trying to train yourself up, you're not going to feel a sense of fulfillment and accomplishment as one would if you are in a role that you were meant to be in doing the things and the areas that you're meant to do them in.

Cindy Gonos 25:53

Yeah, I think that's a really great point. So I mean, I know lots of... we work really hard. There's lots of days when I'm tired. When I get done with work, I'm tired. My voice is gone. I know it's good. My husband knows that I've had a productive day when I can't talk at the end of the day, because I've done it so much during the day.

Kate Wilkes 26:09

That's right.

Cindy Gonos 26:10

I think there's a big difference between being tired and fulfilled, and being empty. It's like a different kind of tired, right? Like tired was a, like, human is like this beautiful sigh that just like *sigh* and like the other one is like "ugh", at the end of the day, right?

Kate Wilkes 26:28

Right in the "ugh" it's so much more painful, because you know it's just going to come back again tomorrow. And you have to make yourself go to bed and get back up in the morning and trudge into that "ugh" again. So you know, the first thing I do if I feel like I'm an imposter is try to get myself out of that space and go find something I love.

Cindy Gonos 26:50

Yeah. I think that's a really good thing to do. Because I think too, we get in that mindset of "Just keep going. Just keep going. Just keep going." Right? I saw some articles about overcoming impostor syndrome and using it as a challenge. You said, "you fake it 'till you make it", right. And I think there's a time and place to fake it till you make it. So I think it's a really short amount of time to do that. And then to be able to figure out, "Okay, what's the real deal here? I've been a faker for so long." So...

Kate Wilkes 27:22

I got a job one time with a huge payroll company, they asked me in the interview, "What is my level of Excel... what level of competency I had with Excel?" And I had never used it, but I got in there. And I, by golly, in the first, like, few weeks, figured out how to be a master at Excel. But all of the other things in the role were things that were my strengths, but I did it, I learned that thing. And I really succeeded in that role for several years. Because the rest of it, I didn't have to fake until I make, you know, it's like that one little piece or whatever.

Cindy Gonos 27:54

Yeah, I think you brought up a really good point just now, when you said that you succeeded in that role for a few years. But then it was time to move on. So I think that's the other thing, too, is being someplace for a long time does not make you exempt from being an imposter.

Kate Wilkes 28:09

No, not at all.

Cindy Gonos 28:10

Like, it's not make you exempt from being an impostor at all. So imposter syndrome, I know, by definition, it's you doubt your abilities, and you doubt that you deserve things. And, you know, I think there's elements of that that come along with being an imposter as well. But I think the big difference between the two is, if your heart's not in it, then you're probably an impostor. And if your heart's in it, and you have doubts, you probably just have a little bit of self doubt and imposter syndrome. So it can be tricky. And I think a lot of folks struggle with it. I think more folks struggle with trying to figure out if they have impostor syndrome than actually trying to figure out if they need to make a move into something that's more meaningful, or that would make them happier.

Kate Wilkes 28:59

Absolutely. And I think we, often as a society, especially here in the US, we put the old American Dream first, the work hard every day, you don't have to love your job, but you got to make money and you gotta put the roof over the house and all that. And instead of doing work you love, that you might actually be better at, that you might actually could make more money at, you know, instead of just trudging through life.

Cindy Gonos 29:24

Yeah, I hear that for sure. But you know, I talk with folks every single day, who… they don't say that they have imposter syndrome or hear it, right. So I chatted with a lady today. I will not say her name, but she was amazing. And I adored her and we had the greatest conversation. And we started talking about strengths. And I was commenting on how she had a really great mix of the top five strengths and all the different categories. And she said "Yeah, that means that I'm not really a master at any of these strengths." No. I was like, "What that means is you are amazing at every single one of these things." Right? But she couldn't see it. She couldn't see it.

Kate Wilkes 30:09

Those were her superpowers.

Cindy Gonos 30:11

Yeah, no, wait, back up. Yes, you're amazing at these. That's why they're your strengths. So I love that you said that's the first question to ask too, is, am I using my strengths? Because I think once you know what you're good at, and you know what... I love the term fills your bucket, right? My man used to say that, fill your bucket up. So that's what we're looking for. We want you to have, like, we want you to have whatever it is that fills up your bucket in that way. So, Kate, I've had an awesome time talking to you.

Kate Wilkes 30:41

This was super fun.

Cindy Gonos 30:42

Amazing. They may never let us do it again. This... you may not ever hear Kate and I on the podcast together. But I think we have more, right? We have more to share with you folks.

Kate Wilkes 30:53

We do, we have more.

Cindy Gonos 30:54

So there are some other questions that you can ask if you have doubts about whether or not you have imposter syndrome, or you are indeed an impostor. So there's lots of questions, questions that we didn't have enough time to talk about today. But I will give them to you. I'm not shy. I will give you all the things. So if you want to know what the questions are to ask yourself, or you want some more resources about, how do I use my strengths? Or how do I know if I'm an impostor? Or if I have imposter syndrome? Or if you want to read my article, that's fine. Send me an email. Normally, people get to email Scott. But today, you guys get to email me and I have some goodies for you. So if you email cindy@happentoyourcareer.com and you put "Impostor" in the subject line, I will send you all of those resources and the questions that you can ask yourself. And if you still don't know, right, if you still don't know after I give you all the resources, we can chat about it, you can reach out, we can set up a time to talk, you can tell me about your situation, I can help you figure it out. And if you find that you are an impostor, that's okay, that's it's totally okay, and you can make a change. And if you find that it's imposter syndrome, that's okay, too. There's ways you can cure that.

Kate Wilkes 32:07

You can overcome it. It's not a deadly disease, you can overcome it.

Cindy Gonos 32:10

You have the cure.

Kate Wilkes 32:11

There's a treatment. Well, thanks, Cindy. This has been fun.

Cindy Gonos 32:16

Thank you, Kate. This was amazing. I can't wait to do this again with you.

Kate Wilkes 32:20

Stay tuned, folks.

Cindy Gonos 32:21

Stay tuned.

Scott Anthony Barlow 32:28

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Angela Barnard 32:45

When I think people are really saying when they say I want to be more creative, because I hear this all the time as a coach, I feel like what they're really saying is I want to live in more of an alignment. I want to feel better about what I'm doing. I want to feel good. I want to have more fun. It's like this feeling that they're really chasing.

Scott Anthony Barlow 33:06

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

Ready for Career Happiness?

What Career Fits You?

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Join our 8-day “Mini-Course” to figure it out. It’s free!

Feeling Underqualified? Land The Role You Want With This Career Advice

on this episode

The traditional way of job searching doesn’t work… you already know that.

So how do you actually land a role in today’s world? And not just any role, but your ideal role… one that feels meaningful, that you enjoy, and that pays really well (without going back to school)? These “unicorn roles” are out there, our clients have proven this time and time again.

On this team episode, 3 HTYC career coaches, Ang, Phillip, and Liz , share career advice and detail what their most successful career change clients have done differently.

.

What you’ll learN

  • What the most successful career changers do
  • How to figure out what you actually want to do
  • How to use curiosity to network effectively
  • Tactical career advice from our career coaches 
  • The importance of finding the fun in the career change process
  • How to create opportunities for yourself

Success Stories

I stumbled across HTYC through an article and it gave me hope again. After a Strengths Finder review session with your career coach and the Figure Out What Fits course, I've finally admitted to myself what I really want to do, what I really want out of life, and have made a decision.

Kevin Long, UX Programmer, United States/Canada

All the stars aligned and I ended up finding the right thing at the right place at the right time, and it was you guys! Everything that you said was speaking to me and the things that you had done in the job that you had transitioned out of and into. Also how finding work that you love is your passion for people! Honestly, it was you Scott, I mean, the way that you talked about it, how passionate you were, I was like, there's no way he's gonna put out a faulty product. So I'm gonna try it, you know… I recommend you to all my friends, you know, even if they don't realize that they're looking for a new job, I'm like this is the first step, let's do this! Even if you maybe don't move out of this career. This is going to help!

Maggie Romanovich, Director of Learning and Development, United States/Canada

My favorite part of the career change boot camp was actually having some of those conversations and getting feedback and positive feedback about strengths. And to me that was key, because in that moment, I realized that my network not only is a great for finding the next role, it also is helpful to… they help you remind you who you are and who you will be in your next role, even if the current circumstances are not ideal.

Elizabeth , Digital Marketing Analytics Strategist, United States/Canada

The way you guys have it laid out it just, it makes it easier to move through the process, because the steps are laid out such a way that it's clear. It's that extra support to help you move through the process that helps you move through the program.

Kristy Wenz, Chief Communications Officer, United States/Canada

Liz McLean 00:00

I tell my clients, every industry, no matter what it is, they have problems they're trying to solve right now, debates that are happening right now that you can just go join the conversation. That's what I told her to do, just get involved, get in the conversation. And she landed a job that way.

Introduction 00:21

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:46

Okay, it's Scott. But you're not going to hear from me in this episode, because I'm taking some of our HTYC advice, and I'm stepping away from work. And this time for an entire month to be able to spend time with my family, and unplug. So I'm not going to be on this episode, or the next few. I am leaving you in great hands, of the Happen To Your Career podcast team, I know you're gonna love it.

Phillip Migyanko 01:07

People often ask, "Okay, so what do the most successful people do?" And you can imagine, we get this question a lot. You might be having this thought about, "you know, I know I need to be doing things differently. But I just don't know how." And today, we thought we would tell you stories of people who have been successful through the process, and we're going to dissect what made them successful. And after you hear each one of those stories, you're gonna get those learnings and implement those strategies now for yourself. Not tomorrow, but today. Well, hey, this is Phillip. I am the Director of Client Results here at Happen To Your Career. And as you heard from Scott, the rest of the team and I, we're going to be taking over the podcast for the next few weeks. And today, I thought what a better opportunity to bring over some people to help answer that question about what do the most successful people do, then there are amazing coaches who actually help people do that very thing. And you've probably heard them before on the Happen To Your Career podcast. But today, I thought I would welcome both Ang and Liz.

Liz McLean 02:12

Thanks, Phillip. Super excited about this topic.

Angela Barnard 02:15

Thanks, Phillip.

Phillip Migyanko 02:16

Well, one of the things that we, as a team, often talk about are, you know, the people who just do this really well. And were bringing a story from somebody today that we thought was really successful, and just want to share that over. So I think Liz, let's start off with you. I know you have a really specific person you were thinking about.

Liz McLean 02:35

Yeah, I do. I was thinking about my client, Kylie. Let me give you a little bit of backstory. When I met her, she was... I wouldn't say quite mid level career. So she was a little bit newer in her career tenure. And she worked in the fashion industry. And I met her because she had gone through a transition or a layoff. Transition being a euphemism, she had been laid off from a large fashion company, retail brands with probably 20,000 plus employees. And so she was living in New York City. And I think she had originally gotten that job through a college New Hire program, right. So she was coming to this job search, you know, with the tool she had already learned via, you know, school career services, or on campus hiring events. And she found herself stuck, cuz she was applying. And it was a time when her industry was down. You know, there wasn't the demand for her skill set at that time. And so she was really struggling, she was finding postings, you know, very, I like to call it "the reactive side of the job search coin". And so we met and she was just lovely to work with. And I said, "Well, you know, let's see if we can be a little bit more proactive about this." And I said, "Well, what do you really love about this work? Like what got you into it?" And really tapping back into her curiosity. And I said to her, I said, "If you could go talk to anybody, about any topic...." and she really loved like niche–I like saying niche, but I alread said niche. She loved you know, these really narrow areas within her field. And I said, you know, she was really curious. The the word. That's the buzzword of the day. Curious about these topics, and I said, "Well, why don't you just go find people that are creating great content, and connect with them?" And she was like, "Well, I can do that. But I haven't done this." You know, she came to the...we hear this all the time from clients, right? She's like, "Well, who am I? You know, I haven't worked in this specific area. Who am I?" So, you know, if you just show up authentically and curious, that's the key being authentically people can smell you coming from a mile away if you're trying to fake this technique, and just engage with their contents and start consuming. So the good news is, it's something you like, and you want to learn more about and engage with our content, and start to comment, because and you know, we know this as coaches, there are lots of people that really love their topics and are creating content out there in the world, and are just getting crickets. And how much would they love to have someone come and say, "Yeah, I'm really excited about this, too. I just... I want to talk about it." So I encouraged her to lead from that... lead her job search from that place of curiosity. So she started doing that. And what happened was, people started to get curious about her. And they turned it around, and they said, "Well, hey, who are you? Like, what are you doing? Are you looking for a job?" And that's how she ended up landing her job is, and I coached her to say, like, as much as you can make it about the work itself, and the content and take yourself out of it, get out of your own head, gather your own way, as far as like, who am I to show up, I don't know these things, just follow what you love and what you want to know about. Because there are people out there that would love to talk about these topics. And I mean, I'm not a fashion person. We can be like, I don't know that world. She's like, "What should I talk about?" Like, I don't know. But guess what you do? You know that. And every industry, I tell my clients, every industry, no matter what it is, they have problems they're trying to solve right now, debates that are happening right now that you can just go join the conversation. That's basically what I told her to do, just get involved, get in the conversation. And that will cause that reciprocal curiosity. And she landed a job that way.

Phillip Migyanko 06:50

That's super awesome. I think it's funny, because it's one of the things that I think goes for all of our clients, in one way, when they are proactively tapping back into what makes them curious, and engaging with that content, whatever is put out in the world. And I think there's things about each one of our stories, but what we see so much for the people who do this process, and when they mean this process, it's this career change process, or when they're basically in the middle of a conversation when they're talking to somebody they have never met before. And you might find yourself in the same situation all the time. But as coaches, what we tend to find is the people who do very well are the ones who are tapping back in the curiosity point, but really engaging in that, and making a really genuine conversation from that. And I'm curious, have you found the same thing with your clients, you find the same kind of thing... I know. I'm teasing you Ang, because I know this is what she also talks about all the time. We all read the same thing. We've had hours long conversation on this. But yeah, I'm curious. Ang, do you have a client that's been like this as well?

Angela Barnard 07:56

Well, I love that you're curious, you're starting off with that. That's the key word right now. And the thing with that is, if you guys notice that when you show up from this place of curiosity, it's about the energy that you're projecting, instead of being like, worried about what people are going to think about you or if you're good enough to do X, Y, and Z thing, you're just curious. And that energy leads to the opportunities that light you up, right, but it starts with that energy. So I'll tell you about someone who I would consider to have really good energy that led to the opportunities that he has in his life today. I would say he's one of my favorite clients, but I say that about every one of my clients. So just keeping it real. But the client that I'm thinking of is Josh. So Josh came to me a while back, and he spent his whole career working in retail, everything from shoes, to suits, all the things and he was a really good leader, like he was always at the top of these agencies. But the thing with him is he had a family and he worked a lot of hours. And he worked a lot of weekends. And that's kind of what is common in the industry that he is in. So the thing with him is he had a lot of doubts, and if he could do something different. Because his education was basically, and what he had done, he didn't go to college at all, he just kind of started at a young age and, like, worked his way up in the industry. So he's like, "Well, do I need to go back to school? I don't even know exactly what it is I could do next." And that's very common with the people that Phillip and Liz and I work with is that people are like, "I have no idea what I could do. What is it that I even want to do?" And then there's always the question, would you guys agree, that people ask us, "Do I have to go back to school?"

Phillip Migyanko 09:43

Oh my gosh! All the time.

Angela Barnard 09:46

And they're like "Oh, so I'm gonna have to be in debt and all this" and then we have this whole story about it, right? So this is...I love to share Josh's example because he did not have to go back to school. And the other reason why I'm sharing his example is because the job that he got on paper, if you looked at the job description, he did not meet actually any of the qualifications on that job description, including the education one, the years of experience in the field and the written job description. But then he grew fast into this company. So let me tell you what happened. All he said to me was like, "I know for sure, Ang, that I want to work a nine to five role, basically. I'm thinking of maybe like, it'd be cool to be in kind of like an office setting where I get to meet people on a regular basis, because that's completely new to me, I'm not used to like being in an office setting, I'm usually on my feet running around, managing all these retail stores, traveling a lot. It'd be nice to have some more, like, stability and consistency with a nine to five, so I can be home for the family. Because I know for sure I want that." And I said, "Okay, so what kinds of roles are of interest to you then that have those characteristics?" And he's like, "Well, one of the things, I guess, is kind of like the banking or financial industry. I've been curious about that. Then again, I don't have any experience working in that field." You start going down that path again. I was like, "What if you just showed up really curious and you got to learn more about the field? Do you know anyone that currently works in the field?" And he was like, "I do have a friend that works in the fields." And I was like, "Well, what if you just reached out to him and just see if he knew anyone else, maybe someone could chat with you for a little bit." So he reaches out to his friends, he says, "I'm curious about this field." So anyways, his friend introduced him to someone else. And this guy really connected with him. And long story short, this guy ended up getting a job at a major bank, they paid for him to get all this special training and certifications. It wasn't long before he was running the entire bank there. And I'm talking like a year guys, it was fast. And then he gets this job, he truly loves that overall, the people that he works with and everything. But then I check in. He's like, "You know, Ang, I really love it overall, because I get to be with my family. But to be honest with you, I'm getting fat. I've been sitting around a lot. It's like, all I do all day is sit and I want to be walking around more. I'm feeling that urge to get out there and start walking around more." And I was like, "Okay, so what have you been curious about?" And he's like, "I'm curious about doing some like, where I get to kind of like, build partnerships or meet with a lot of people." So anyways, he started talking to me about that dream. And I said, "Well, let's just explore that. What would that look like?" So then again, he started reaching out, right after this same thing, he met with someone, had something in common with them, the person really liked him, offered him a job. And now he's the VP of like, client partnerships, or I forget the role. And what he does on a regular basis is take people out golfing. And he loves it. And I love his story. Because the bank role, somebody might be on the outside thinking like, "Okay, well, he found this job, and then he didn't like it." But I want you to see that that job actually led to his next job. It even gave him more clarity. He had more connections, he just had more confidence in himself. And I felt like that was a stepping stone he needed to get to where he is now. And I don't think he's done. I don't think any of us are ever done. This is an ongoing process. We were just talking about this, like, what do you guys think? Like, it does even.

Liz McLean 13:13

It's iterative, like, life.

Angela Barnard 13:15

Yeah. And because I want to say this, because a lot of times clients show up and they're like, "you know, for sure I'm gonna find the job that I want. And this will be the end all be all... like, this will make me so happy." And I was like, "No. You're the kind of person that wants to keep growing." And that means this is an ongoing thing. We constantly keep getting more clarity about ourselves, and we constantly keep shifting, and we constantly are just curious. And that's the kind of energy that leads to, I think, an awesome life. So that's my story.

Phillip Migyanko 13:45

It's super interesting, because I think partially from both Liz and Ang's story here is that, one of the commonalities to use, one of those terms we're going to use just in a second, is that what people are doing is just kind of getting out of their own way and showing up in a curious way, which actually in reality, means that they are showing up present, they're having really great energy, they're asking really great questions, and they're seeing the opportunities. And what can happen for people when they get to spots, where they don't feel like they're enough, they feel like if they go back to school, they feel like this is the person who's going to have the job as they get attached to this outcome, they get attached to the thing that's going to happen here. And it kind of detracts from actually having a really quality conversation and ends up really working with somebody that could be a really great person, that could be part of your tribe or be a good friend moving forward as well. I think all of these things kind of coincide with each other in the aspects of, yeah, showing up being curious is really important from an aspect of like, what are you going to talk about, but actually, it's so much more important than that because it allows you to really build a connection, which to your story with Josh, Ang, it serves you years on down the line.

Angela Barnard 15:04

And I love that you said, the whole concept of not getting attached to it. Because what happens there is when you start to get attached to the specific outcome, your energy shifts now to a lower state, you can be that kind of needy person, and then you don't leave room for the amazing surprises of life. Because Josh would have never known coming to start a coaching process, like, he would have never imagined that he would be where he is right now. But I felt like he just showed up and he was committed to being curious and then led to where he is today. And just to kind of summarize some of the consistencies that I've seen, and I know from hearing things from Phillip and from Liz, is that this whole, like, people show up with curiosity, the ones that do well, I would say, through this process, find a role that they're really excited about, they show them curiosity, they often, in those conversations, find something that they can relate to the other person on where that person feels like they're a part of their tribe. There's commonalities that are talked about there, where that person feels like they want to help them get to where they want to go. And that starts first off with curiosity. And then they show up intentional, because each person got clarity, some little bit of clarity around what it is that they wanted. And they were intentional about pursuing that, but they stay unattached. So I think those three things you need to pay attention to, if you want to be successful. So that was Josh's story. But I know that Phillip also has a really good story to share. So, Phillip.

Phillip Migyanko 16:44

Yeah. So you know, I'm just thinking about, okay, I've got a client who is actually going through this process right now. His name is Tom. And when we first started working together, and after working through his ideal career profile, he started gathering a list of what he was describing as target organizations. At the time, he was thinking about sustainability. And he thought that was the answer. And, you know, he started gather a list and got to a point in this process, and I know Liz and Ang, you've also been here as well, where they start to gather a list of, like, "Yeah, I'm gonna go out there. I'm gonna go do it." And then they just suddenly, like, lose motivation over time. It's like, when you start off sprinting, and they're like, "Okay, sprinting was really hard. Now I gotta go to run" then it turns into a walk. Tom was basically like that. He started gathering this list, and kind of talking through it one of our sessions, he just suddenly stopped getting so excited. And we got to a point where I did the same thing that Ang did with Josh, and then Liz with her fashion client, we're like, "Okay, let's pause. Rewind. Let's get back to what you're actually curious about." So I asked him the question, which is something you can ask yourself right now, which is, "Hey, Tom. What are you curious about? Like, what do you want to know?" And to be honest, it was like a deer in headlights situation. He looked at me like, "I don't know. I'm not sure what to think or what to say" which is totally okay. He took some time, he went back and thought about it. And the next week, he came back to the session enthusiastic to share a list of education technology companies. Now, these weren't just any kind of education, tech companies, these were very specific ones that focused on skill building for children that were under 10 years old. Now, Tom has an infant daughter. And this was very important because it mattered a lot for him, his family, and it was kind of similar to the space he's been working in right now. And he began doing his reach out. So his target organization-based on these companies, and during his reach out, and he's making them personal, he's making valuable, direct, and doing lots of follow ups. And the reason he was able to do that, based on, kind of, the similarities what Liz and Ang are mentioning with our clients, is that he found somebody who made a lot of content. And her name was Hannah. And Hannah was a project lead at one of these target organizations, where she would create lots of these YouTube videos. And Tom loved it. Like he was able to not only look at her LinkedIn profile, but he looked at her YouTube, she had like, I don't know, five plus hour long videos, just detailing things out. Like he'd come back. He takes notes. He have questions on stuff. And so it just allowed him to be really curious about not only what the company is doing, but who an actual person at the company and what they were doing. So Tom watched all those videos. Yeah, he took notes. He wrote down the questions he was curious about, like, you know, "how does this tie into this? And how does this thing tied to this?" And allow Tom not to just have, you know, one great conversation with Hannah, he later reached out to her and had a really great conversations, but allowed him to have multiple, hour and a half long conversations with Hannah that she later introduced him to the chief revenue officer, which then later introduced to the CEO. And during all those times, the thing that Tom did really well is he completed what we later called sessions, these "conversation prep guides". And so before each call, he knew, like what Ang was talking about, he knew the things that he was going to do to build rapport, like building commonalities. He can call things he liked about them, especially Hannah's videos, and her energy bringing in there, he kind of knew how he's going to take the conversation. Every time we're always talking about, "Okay, so what would great look like for this conversation? Where do I want to direct this thing?" And he also knew that the questions he was actually curious to ask, not these ones about, "So Hannah, tell me about what life looks like, as far as a project lead?" Like none of those kinds of questions, they were actually ones he was very, very curious about. So he was no stranger to running meetings at all. So he knew how to really get the conversation where he wanted to go and wrap it up. But it really just came back to treating the other human being like a human being. And Tom is able to do this again and again, where now he's in discussion with this organization that Hannah works for, and ultimately creating rules for himself right now. Now, you might be listening to this podcast in the future, and he might have the role there, or he might not. But really, the more important piece is that he's doing what a lot of our really successful clients do, and he's building really great conversations that allow him to create a role for himself or, and/or actually, get introduced to people who are going to create the rule for himself. So he's doing this right now. But the one thing I didn't tell you is that he's not just doing this for one organization, he's actually doing this for another organization at the same time. And, you know, we have so many clients who come in, and they think I'm going to build this huge client company list and people list, and it's just ginormous. And they usually put Apple on there, they'll put Meta on there, they'll put Google on there, they'll put Amazon on there. But Tom only has four organizations. And you might be thinking only four, but really, he got ultra specific, focused on what he wanted, got really intentional with his curiosity, and really started to see all those things that he wanted to work for. So yeah, Tom, he's just doing this really well. And the bigger aspect here, and what we often talk about our sessions is that, you know, something might come from either one of these opportunities or might not, but he's gained the skills to essentially create opportunities for himself. And he's doing those within the conversations he's having. So Ang, I just want to turn it over to you. Wrap it up all the points that we're seeing as part of the stories.

Angela Barnard 22:40

Okay, so I am a note taker. So I'm gonna be here taking notes and everything because...and you should be too, because there's so much goodness here. Okay, so we know for sure that showing up with a curious mindset versus being attached is key through this process, number one. The second thing that we know happened is that all of these success stories involve conversations, you being curious, and having conversations with humans, other humans that can help you meet your goals, or introduce you to other people, like, you don't need, you know, a mile long list. A lot of times, you can just talk to one person, and they kind of hand you off to someone else, because that happened a lot. The thing is, I liked how Phillip brought up the list. And when you know, Tom started having this long list, you saw that shift in his energy where he started getting attached. And then the same thing with Liz's client where she...you helped her Liz, like, kind of shift out of that attachment to it. It has to be a certain way. It was kind of like, "yeah, we just stay curious, you love this stuff, follow what it is that you love." So let's stay intentional. We knew that each client of ours had something they wanted to pursue an idea, some kind of level of clarity and they started down that path. There was intentionality behind it, all of them, whether we mentioned it or not, did some kind of prep work before they talked to someone so they could find something to connect with that person on. So this is where that tribe mentality comes in. That's something I'm always talking about is really just focusing on building almost like a sense of friendship. And really, kind of, I see it as like you're going out and talking to people to see if you would really, like, click with them. If you could make a new friend. It's like, if when you approach it in that way with that level of curiosity that again, like, backsies key.

Phillip Migyanko 24:32

Okay, so we get people in here who might be asking, "All right, but what do I do about this now?" And like, I always tell people, Liz is our train conductor. She's usually the person who's like, "So guys, let's get to the point. Let's keep going. Like, what can we do about this?" So like Liz, wrap us up. Like, what can people do here with this information?

Liz McLean 24:51

Yeah, sure. Are you talking about like tactical steps, like literally, I'm gonna go out and do something right now. So we've already cited a lot of examples, right. So it would be, you know, obviously getting your mindset right, being curious, sometimes I'll recommend clients actually get away from their desks to do this, like if they really can't get to that place of curious energy, go to the bookstore, just go for a walk. And when you're in a relaxed state, where does your mind naturally go? And then just start to see if you can tap into that, and follow that, right? Just get to that energy and feeling like what that feels like, again, so you can do things like listen to a podcast, like "Oh, I love this topic. I remember, I really loved botany, like, I'm gonna go listen to a podcast on this. I'm gonna go what's really some really interesting episode." Oh, and then guess what? You can go reach out to the podcast host or you can reach out to the guest, and show up and express gratitude, right? I mean, Phillip, you are always saying like, "just go have a conversation, just go talk to people", right. And I would say, you know, no conversations, like, equals no opportunities, if you will. Like, you can't stay in your own head and not get out into the world, and connect with people to create these opportunities, right? So, you know, we live in 2022. The good news is, is like that you can get to a podcast, you can get to a book, some clients will lead with... lead from the company, just even a company that you like, or admire, or you're curious about, like, "I really love this product or service. Let me go learn more about that. How did they come to be? What is their culture like?" I mean, fall down the rabbit hole. Don't stay there, though, because we know, Ang and Phillip, we've talked about having clients where it's like, "you gotta get them at a research mode." And they'd be like, "Alright, who you're gonna go talk to?" Right. Now just go have the conversation. Go have it imperfectly, and that's okay. And just get out and keep having those conversations. And we've already talked about, you know, with the sum up intentional not getting attached, like how you do it, and you will get better at it as you do it.

Phillip Migyanko 27:12

Yeah. So you already hear where this stuff really comes down to is just getting into those conversations. And, you know, this is something we've been secretly wanting to record this podcast for a while now, because we often talk about so much like, "what do clients just need to do?" Like, they just need to get into conversations. And this is what you know, it sounds like when all of us, as coaches, we're talking together, we're talking about people, we're talking about the things they need to do, and really what ultimately need to believe in, you know, this is something we believe that it's just not something you can just teach in about getting to your next job, this is more about helping you but helping see the bigger picture here that it's just not about just having the next conversation, it's much more about, you're gonna keep having these conversations again, and again, and again, and again. And it's so much about evolving your career, both now and later. And this is my personal feeling where it's also in service to others. Because you might be thinking about this, from your perspective, but in X number of years, there's going to be somebody else who's in those shoes, who's gonna be coming to you and going, "Hey, I just want to learn about you and what do you do and blah, blah, blah" and then your job is to ultimately potentially help that person, and things later on down the line. This is so much bigger than all of us. And it's come so much back to more of how are you connecting with people on these ideas. And, you know, the other thing you might be thinking here as well as like, "Okay, Phillip, Liz, Ang, guys, this is just for extroverts." But we really see this as it's not just for extroverts. It's not just for introverts, like we've seen both groups do well with this as well. So you're gonna continue to build your tribe, your community, the people, your network, because we believe that this is where the opportunity is, and ultimately is created from and this is what we see our most successful clients do. They do those three things, and they get started now. So there's no better way to wrap it up than that, but thanks so much, Liz and Ang, for coming on, for showing everybody what the coaches look like, how we talk, how we think about all our stuff. So thanks for coming on.

Angela Barnard 29:15

Thanks, Phillip.

Liz McLean 29:16

Thanks, Phillip.

Scott Anthony Barlow 29:22

Many of the stories that you've heard on the podcast are from listeners that have decided they want to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And we can absolutely connect you with my team. I'm not answering my email right now, but I have a team member, Kate, who absolutely will make sure that you get connected with our team and the right person on our team so that we can figure out the very best way that we can help with that.

Scott Anthony Barlow 30:18

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Kate Wilkes 30:37

It's like, you have this sense of self doubt related to your work or your life accomplishments, like you've done these things, and you're just feeling like a faker. You think it's luck. You don't ever attribute it to your own abilities and your own skills.

Scott Anthony Barlow 30:56

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Midlife Career Change: Overcome Limiting Beliefs & Make It Happen

on this episode

You wake up one day and your career feels off track. Maybe you’ve realized the work you’re doing is no longer meaningful to you, and you want more out of your career. Even if you’re in your “midlife,” you still deserve to do meaningful work that makes you happy, and you can still make a change! Instead of treating this doubt in your career path as a crisis (or something to ignore), you can use these feelings to propel you towards the next chapter of your career.

Midlife career change is normal! Your abilities are going to change. Your views are going to change. The things you care about are going to change. That growth is a good thing. Recognize it for what it is: a sign that you’ve been evolving and that your current situation no longer suits you. 

On this team episode, Cindy & Phillip detail the stories of 4 HTYC alums that made midlife career changes. Learn how they persevered through limiting beliefs and found a second chance at career happiness.

What you’ll learN

  • 4 limiting beliefs stopping people in their midlife from making a career change
  • How to transfer your skills to a new job so that you’re never starting over
  • Why it’s okay to leave an industry even if you’ve worked your way to the top
  • How to ditch your limiting beliefs and take action for your career change

Success Stories

I stumbled across HTYC through an article and it gave me hope again. After a Strengths Finder review session with your career coach and the Figure Out What Fits course, I've finally admitted to myself what I really want to do, what I really want out of life, and have made a decision.

Kevin Long, UX Programmer, United States/Canada

I think one of the reasons the podcast has been so helpful to me is because you talk to people in different roles, and all of a sudden I have exposure to people in different roles. Talking about why they got there and what they like about it.

Laura Morrison, Senior Product Manager, United States/Canada

Phillip Migyanko 00:01

Experience is experience. And you don't start over by going and doing something new. You actually take all your experiences, you take all of your learnings, you take everything about you to the new role. And it comes from this scarcity mindset, where you feel like I'm not bringing anything to the table, and usually nothing is farther from the truth.

Introduction 00:24

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:49

If you've listened to the HTYC podcast for more than one episode, you've probably figured out we do things a bit differently around here. So today, you're actually not going to be hearing from me. I'm taking off work for an entire month. Yes, an entire month. Let's back up here. How did that happen? And it turns out that it's actually something that we, as an organization, had been working on for close to three years. And it started out with my wife and I wanting to be able to step away from the organization, step away from HTYC for a month at a time, and have it not be dependent on us. We felt that our message and what we're doing here, the work we're doing here, is too important to depend upon just me or just her. And it's taken us the last few years to really be able to get the organization to the level where we were able to do that. But we don't just want to do this for the two of us, we want every member of our team to be able to step away when they need to, or when they want to. I want that level of flexibility for everyone on the Happen To Your Career team. Because most organizations, well, it's not really possible to do that. Right? What our organization actually stands for is not just helping people make career changes, not just helping people find their ideal career and ideal work. But legitimately changing the way that we do work as an entire world, and also how we think about work. And this starts with our very own company. So my wife, Alyssa, and my kids are actually currently out practicing what we preach, what we teach. And we're combining this month off of work with a trip to Greece, which I talked about, on another bonus episode of the podcast here. So take a listen to that if you want the full story. But we're in Greece right now, if you're listening to this, which means that next week, and the week after, and the week after, and the week after that, the team is taking over the podcast. So you're gonna hear from our entire HTYC team discussing different topics, not just in the realm of career change, but also many of the questions that we get all the time as an organization, those things that we haven't been able to talk about, and even some things that we talked about behind the scenes all the time, but now we want to share them with you. So I'm really excited for you to get to know them because they're pretty amazing and they do great work. So here you go.

Phillip Migyanko 03:06

It happens to the best of us. You wake up one day and you're 40, or even your 50s or 60s, and you feel like you're having a full blown midlife career crisis, your career fields off track, and you realize that you want more, something's missing, then the questions begin. Is it the company culture? Is it the industry you're in? Is it your day to day responsibilities in your current role? Or maybe it's a combination of all of these. You can feel that you want or need to make a change, but then the assumptions and limiting beliefs start to creep in. There are a lot of limiting beliefs that come along with making a midlife career change, which leads to what we refer to as a midlife career crisis. Hi, I'm Cindy, and I'm the Director of Client Success at HTYC. As you heard from Scott, the rest of the team and I are taking over the podcast for the next few weeks. And today I'm joined by Phillip. He's our Director of Client Results. And you've heard him many times on the podcast before.

Phillip Migyanko 04:04

Hey, thanks for the introduction, Cindy. And yeah, our team, we're taking over the podcast. And today I'm super excited to talk about midlife career change, because it's something that we talk about all the time behind the scenes, and it's something that me and you specifically see all the time in working with clients. And you know, I think it's an interesting fact to include in the beginning of "why", you know why people want to make a change at this age. And you see this a lot, it's from one of the books I think you recommended to me, is that right?

Cindy Gonos 04:33

Yes, absolutely. So it's from Arthur C. Brooks book "From Strength to Strength". I was really, really moved by this book. Phillip, you know, I am a person who is in midlife. So this resonated with me really well. But one of the things that he said is there's an interesting set of findings that says that "success early on is based on one of two types of intelligence." The first is called fluid intelligence. This gives you the ability to solve problems, to crack the case, to innovate faster, and to focus harder than pretty much all the competition early on in your career. So this is like your Elon Musk brain. This increase is through your 20s and into your 30s, but it tends to decline through your 40s and 50s. Meaning that you need to move to the second kind of intelligence, which is increasing in your 40s and 50s, and even your 60s, and that's gonna stay with you for the rest of your life. And that's what's called your crystallized intelligence. This is your wisdom, your ability to compile the information that's in your vast library to teach better, to explain better, to form better teams. In other words, not to answer somebody else's questions, but to form the right questions.

Phillip Migyanko 05:37

That's super interesting. And I think I like the part about Elon Musk's brain the most. But with everything that is said, and like Cindy said here, we talk to a lot of people that are going through this mid life career crisis, or at least, that's what we call, it definitely feels like a crisis. And today, we're going to tell you about four... just four of the most common limiting beliefs that we see all the time in people that are in their 40s, and their 50s, and their 60s, and they're wanting to make a change. So even if you're sitting here and you might be in your 20s, your 30s, or in your teens, this stuff is still relevant to you, because this can be stuff later on. And even if you're in that age right now, it's super relevant. And, you know, we're going to tell you about some of our clients who were able to overcome these limiting beliefs, and really find what they love. So, without further ado, I'm just going to go ahead and get out of the way and let Cindy get started. So Cindy, I know there's one specifically that you wanted to start with, what is that?

Cindy Gonos 06:32

Yes, definitely. Because I hear this all the time when I'm having first time conversations with folks. And that is that they feel like they're going to have to start over in an organization, like, they're gonna have to start from the very beginning, they've built up this title, they've built up this procedure in their role. So a lot of times this is about starting over as far as job title and role. But my friend, Dan Ruley, would tell you that job titles don't really matter. So I love Dan's story. Technically, he took a step down when he left his director of sales role for a large organization to be the Senior Program Manager at another organization. But here's a spoiler alert, Phillip, he makes more money and is able to focus on what he does best in this role. So this started off with a conflict between family and work that caused him to lose his job. And he really started to reevaluate his priorities. So he started to ask himself, what do you really love about sales leadership?'' And the answer was always to mentor and to help people grow. He had had a career in sales training before and was really happy. But he didn't make that much money. And that was ultimately the reason why he pivoted into a higher paying director role. And it worked out for a while, but then it didn't. So he went full force back into trying to find a job that was in sales enablement and training. He said the hardest thing was probably getting out of his own way. So he'd spent the majority of his career trying to make sure that he was in these larger leadership roles. And it was hard for him to think about stepping down and being out of an executive leadership role. And going into what still is a leadership role, but not quite the same executive level. With his level of experience, it was a really big pill to swallow. But at the end of the day, it didn't matter because the title didn't matter. Being happy with what you're doing, that's what matters. And now Dan's doing that. He's getting to do what he really loves. He's in an organization that recognizes his skills and his experience and allows him to create success for his team in his way. So now he feels like he's a truly valuable person on the team. And yeah, like I said before, he's making more, he's making almost three times what he was making with a smaller title. And he's not complaining about that, either. So it's a win-win for sure.

Phillip Migyanko 08:46

You know, and that's an interesting thing in there as well, because it's... just to be clear, so that's... it's the feeling of, like, you're having to start over. And, you know, we talked to lots of individuals who feel like this all the time, we have a whole guide about, what do you have to do all these nine steps you don't have to start over? And I think the interesting thing about Dan Ruley's story from what you're mentioning here, and if you've listened to his podcast episode, it's that thinking about this in a larger picture aspect, meaning, that title really wasn't that important to him. And that really thinking about five years ahead, that, you know, would I rather be unhappy for five years in my current spot? Or am I going to go do something different even though that title doesn't matter? And going back to what I am liking before because experience is experienced, and you don't start over by going and doing something new. You actually take all your experiences, you take all of your learnings, you take everything about you to the new role, and it comes from this scarcity mindset, where you feel like I'm not bringing anything to the table. And usually nothing's farther from the truth and that can actually hurt you in the long run but also hurt you in your conversations as well. I don't know if you see that as well, Cindy.

Cindy Gonos 10:00

Yeah, I hear that all the time, Phillip, when I'm talking to folks. I tell everyone the same thing that you tell your clients is that "Everything you have goes with you, you get to take it with you." You're never ever really starting over. And those experiences are the things that make you who you are. So yeah, I don't think that anybody ever really starts over. But it's definitely one of the most common limiting beliefs. Phillip, I know you have a ton of experience with working with clients. Can you tell me a little bit about Michael and his limiting belief that he overcame? I love his story so much.

Phillip Migyanko 10:35

Yeah. So this is Michael, if you've heard him on the Happen To Your Career podcast, he is a great story. But he really highlights the second one of the four that we're talking about. And it's one that I see all the time. And usually, when I talk to anybody, no matter their age, they'll usually wear it as this badge of honor, like "I'm a 50 something year old, and I've got this much time left." And it also comes from this aspect of like, "Hey, I can't afford to make this change. Basically, I don't have enough time, and I don't have the time before retirement, and I gotta do everything I can before I get my fancy watch. And then I go and retire." And that's really kind of highlighted, you know. Basically in Michael's story, and he's really the definition of somebody who could not afford not to make a change. Hear that again. He could not afford to not make a change. You might be listening to this, you might be going "Okay, wait, that might be me. I can't be sitting here in the spot anymore. And I'm listening to them on my lunch break. And now I have to go back in and oh, I can't be doing this anymore." And, you know, his story sounds really glamorous. And I hear this all the time, right. He was the vice president of worldwide distribution, finance at Sony, he loved movies, and he loved TV. And he said that "If you're going to do accounting, do it for a product that you have interest in. And then you'll be excited about the sales and then excited about the marketing. And you'll be engaged in the company and blah, blah, blah." Stuff Cindy, and our entire team at Happen To Your Career hear it all the time. If I just love the thing, then I'll have no problems. If I just love the thing, then I'll never work a day in your life, right? Wrong. He started out as a senior financial analyst in September of 2001. And he could see right away that the more you can handle, the more you would just, they would just throw at you. I'm sure everybody can raise their hand if you've been there before. But at the end, it got to a point where the demands of the job felt like they were 24/7. The work just kept piling up till it was physically emotionally and everything was just, he just couldn't keep himself going. It was literally killing him. And mentally, he was just overwhelmed all the time and worried constantly about too many things. Now, not being able to fix anything perfectly or make anything work perfectly, that was not a good combination for Michael. Remember I said the perfectionism thing. And it was just this constant routine of lots of work, keep going, more stuff to do, perfection and stuff getting in, what's the next big raise, keep it going, get another bonus, keep going and going going. I'm on this trajectory to basically get to retirement and then die. And he had a great team of people under him. And that sustained him for years. And he felt like it was his duty to suffer through this job. Now, I hear this one all the time, like work is just hard. I just have to do these things. And maybe it's just hard, and I'll just, you know what I grit my teeth. And I'll go for another five years, I'll go for another 10 years. And because he wanted to see his team advance, because he really cared about them, and to see them get promoted and take on more responsibility, he stayed. And this is great. And he did that until he physically couldn't do it anymore. He wasn't sleeping, he was eating. Remember I said all the physical and mental and just stress he got on. And like no joke. And if you listen to his story, he even talks about this where he lost 20 pounds in that last year. And he kept telling himself, you know, "It'll get better, it'll get better, it'll get better. It's just the emotional roller coaster" and until he was completely burned out and gave us notice in the beginning of 2019 with no backup plan, he was like, "Okay, it's not gonna get better. I just have to go." Now, he reached out to us, I remember having the first conversation with them. And that first step for him was letting go of the "I have to stay on the path that I'm on. I have to stay entertainment. I have to stay in finance, I have to (insert whatever that is) maybe in your story" and I very much relate to this where I often say for Phillip, "I became the slave to my own ambition." And, you know, for him and his story and maybe for a lot of our people who are in this midlife career crisis, we're saying, you know, they spent so much time there, but if I don't do that, then I'm throwing away everything else. And you know, we mentioned here that if this is... we can't afford this, it's not just afford financially, but it's also afford for time aspect, for opportunity. And that if I'm starting from the beginning, that I'm basically having to feel like I'm starting over, it's very similar to the one that Cindy was just mentioning. And long story short, he had to let go of that belief. That was really, really, really hard to do. And that advice came from his coach Mo. And it was that decide what you want in your life now, like, decide what you want your life to look like now, and lay it out and pick how you want to live your life structured, before you start looking for a job in another company. What that means is that get started now that as everybody in their midlife knows that time is fleeting, and that we have a philosophy and we have really one of our values here at Happen To Your Career, which is one life. And I don't mean to Yolo anybody here, and that for all of us non millennial people, that is you only live once. But really what that means more is that we have limited time. And that we're thinking about the bigger picture is what are you doing about it now, because if you get too far, in a bad job for a long time, it takes so much longer to get out of that, and then actually make the change. And really, that's indicative of Michael's story, because today, he's a mortgage broker and a loan officer. And he says he would never want to go back to sitting somewhere, and getting paid by the hour over an annual salary. And what that's given him is a sense of purpose, a sense of control for his time now, and in control the volume of his business, how fast or slow he wants to go. And most importantly, he can take a break, really whenever he needs. And Cindy, thanks for mentioning that story. I think Michaels story is so good here.

Cindy Gonos 16:45

Yeah, I have to say, as I'm talking to folks, I don't know if there's any one podcast episode that has resonated so deeply with folks as Michael's story. I'll get on calls and people will tell me that his podcast moves them to tears. So I think that it's easy to see yourself and Michael story for a lot of folks because especially like you think about he's got his team underneath him. He thinks he has what he should want. Right? He thinks he's there. He thinks he has it. So he starts to out like is the grind worth it? And I think a lot of folks, especially those of us who are like Gen X, like we grind, like that's what we were taught to do, that's what we were brought up to do. Our parents were boomers, or we ourselves are boomers, you know, or our parents were the greatest generation or we are the greatest generation, you know, just those generational things of you just like work, work, work, work work. And Michael's a really great example of, "You don't have to do that. Please don't do that."

Phillip Migyanko 17:49

Yeah, definitely not feeling like you have to do that and just keep going. And to the point where you just physically mentally exhaust yourself, it goes back to the thing about bigger picture here. But I know that there's another one that you want to talk about that is... we're not supposed to pick favorites here. But I think secretly this one's my favorite. So Cindy, tell me about this one that you see all the time, especially with people who jump on conversations with you.

Cindy Gonos 18:15

Yes, definitely. So I'm going to tell you about Thomas R. Williams. I also don't like to play favorites, Phillip. But I love Thomas's story so much. Thomas struggled with the thing that we all struggle with no matter what age we are. But I think that it especially comes into play as we start to get a little bit older, a little more mature. And that's our self doubt or self confidence. Right? That we're not enough. So Thomas R. Williams knew he had one purpose in life, what God had created him to do and the reason that he was on earth was to play football. So for five years he played in the NFL, he played for the Jacksonville Jaguars, he played for the Carolina Panthers and for the Buffalo Bills. But then on October 30th 2011, he sustained a neck injury. And as he lay on the ground paralyzed for almost two and a half minutes, his doctor gave him a choice. Did he want to walk for the rest of his life? Or did he want to play football for a few more years? Thomas didn't realize that at that moment, but football was just his passion that was going to lead him to his purpose. He was scared but also exhilarated because there was a feeling inside of them in his stomach that told him "The time is now. Time now to transition." And so for him on that day, it was a whisper inside of his ear that said "You're finished." And even though it was easy for him to understand, it was really difficult for him to embrace. So at first he struggled with his identity. He had gained so much confidence while he was an athlete, right? So that confidence came from repetition over and over again on the field. So to fix that identity piece, he had to start gaining confidence doing something new that he had never explored before. And I think importantly, he had never been complimented on before. He had to start looking for the yeses from people who saw what was inside of them. So he told himself, "don't focus on developing weaknesses, go to your strengths first." He looked for careers and opportunities that allowed him to do the things that are trusted people– his advisors, his teammates, his friends, these are the things that they told him that he was good at. And what they told him is that he had been an inspiration to everyone around him. That's how we ended up finding public speaking, personal development, coaching and consulting, and even coined his own catchphrase, Phillip, which is like, I'm just absolutely obsessed with this. He said, "I never stopped playing football, I just don't tackle people anymore." He created a mindset of taking that same determination, the same grit and all of the other characteristics from his football career. And he was able to apply them into the life that he has now. And I think that's pretty amazing.

Phillip Migyanko 21:00

I mean, that's super amazing, especially that quote that you said, of, you know, "I never stopped playing football, I just don't tackle people." And, you know, it comes back to the third point, which is, you know, not feeling enough or not feeling like we are enough. And like you mentioned, every single person no matter their age has the same feeling. But it just has a different flavor. It has a different taste for this midlife career kind of crisis, because it almost comes back to that perfectionism. That was also Michael's story. But even the same thing here. And I'm kind of teasing the fourth bullet point a little bit in here, too, where it's so much around– who am I? What's my new identity now? And what am I going towards? And the feeling of not enough. Feeling like, well, I've only been doing this for so long, I've been in this career for so long. Or maybe you're on the other side that where I feel like I've jumped around to so many places and done so many things. And it really becomes a story that we tell ourselves that doesn't actually serve us and can really hinder, one, the ability to come out and ask for help to join on a conversation with Cindy or myself and then, two, join on conversations but really be able to look for the life that you want to build later because I don't know about you, but I'm never gonna feel like I'm making my life my career that I want if I don't feel like I'm feeling great.

Cindy Gonos 22:20

Yeah, no, I feel that for sure. I mean, and I will speak as a recent empty nester, Phillip, you know this. My husband is a very recent empty nester. And I think that it's that identity piece, right. Even with the other examples that we were talking about, it all kind of boils down to embracing who you are in that moment and knowing that who you are in that moment is enough. And I think that we see that with so many of our clients. So tell me, Phillip, round it out, bring it home, we got one more limiting belief to talk about. So bring us home with this last limiting belief, Phillip.

Phillip Migyanko 22:58

Yeah, so you mentioned the beginning. So my team, our client results team, the team that I lead, we work with people all the time in this mid midlife career spot. And this is one that I hear a lot, especially from this group. And from looking at the data, what stops people for often making these big changes is this when I call this internal identity change, meaning, I can't leave something I know or I've worked so hard for. (Insert) I've worked for a place for 10, 15, 20, blink blink years, or I am known to my organization is blah, blah, blah, this thing. And what happens is, is that there can be a lot of limiting beliefs, or at least mindset stuff where they feel like they can't leave the thing that they've done so much, and go to something else. Now, we see this as an internal identity thing, like I've always been an astronaut, right. And I cannot not never been an astronaut anymore. Or I've reached the point in my organization where I am known as the fixer. And if I go to another organization, will they know me as the fixer? Will they not know me? Or I've gotten to a point where I have so much PTO or so much time off how many I get that same vacation that I do every single year that I have pre booked in this new organization. Will they be okay with that? Would they not be okay with that? And it really starts a couple of things. And one of the things that you might have heard this podcast from Jenny Briggs now, Jenny, she was a research scientist who you know, she loves science, but ultimately hated her job. And she was afraid of disappointing others and giving up on all that hard work that she'd done in her career and losing the benefits of her education, which held her back from finding her ideal role. Hint. Now, this comes back to I feel like I've put so much into the thing that I can't go find the next thing. Now, Jenny here, she wanted to love her job but she didn't. She hated it. And her family could generations of professors too, and to deviate from that path as adds another layer of complexity here. So, you know, what she mentioned that she worked both in the education realm for a while, and as a field biologist, and she definitely had a series of part time jobs during college, they led to some great adventures and learning experiences. But she had the realization through graduate school that she didn't really want this traditional career as an academic professor. And we see this a lot, especially with our midlife career changers, where they're seeing these things are like, "Okay, wait. People are doing it differently here." Or "The person who I've been working with for the last 10 years, they just left" Or she... Like I said, her family, including her dad, did this academic type of work. So she's seen lots of examples of what this career path has done, and what's intrigued her about it, and what she hasn't liked about it. And so she learned really from all of her experiences before that, "Hey, I don't know if this would, you know, best be the fit for me." And it took... long story short, it really took Jenny three years to work through all those fears, all those anxieties, all those things that she did, and ultimately landed her into her ideal role. So really, within here, it's one of the things that Jenny was struggling with was that I've just seen how it's worked for so long, and this is part of who I am. It's bred into me that I can't see doing anything else. And I'm working with clients right now and so was my team, who are... and this is... you might be a lawyer, we have lots of people who go, "I can't see myself being a lawyer anymore. I can't see myself doing these things anymore." And it's a really, really, really difficult script to flip in your head. Anything else to add there? Anything else I forgot?

Cindy Gonos 26:45

No, I love that. And I love the fact that you kind of called out that with Jenny, it was the expected path that she was supposed to go down. It was bred into her to do that. And it's so funny, because I'm thinking of a particular client, Phillip, you and I both know and adore her. But she's one of our older clients. And I remember having a first time call with her. And she let me know, "Cindy, I'm in my 60s. And I don't know what I want to be when I grow up." And she had been in a role for a long time. It was established. She had the prestige. And her heart just wasn't in it. And I think that there's something that's so empowering at any age, being able to say, "I don't know what I want to be when I grow up. But now I get a say. Now I do get to pick, I get to choose, I get to decide what I want to be when I grow up." At any time, at any age, you can decide what you want to be when you grow up. And sometimes when I do first time calls with folks, I'll ask them, "When you were a little kid, what did you want to be when you grow up?" And it's so amazing how you'll see that connection between the things that they cared and valued when they were kids and the things that they still care and value now, and how in some way, shape or form, we can bring those things together, because that's what fills their bucket. Like it may not be that they're an astronaut, right, maybe that's what they wanted to be when they were a little kid. But what we do is we focus on their strengths, and we figure out how they best show up and where they make the biggest impact. And in my heart, I believe they become an astronaut. You know what I mean?

Phillip Migyanko 28:28

Totally. And you know, one of the things that we haven't mentioned here and we consciously chose not to do it, but just to bring it in for a second. Ageism. That's one concern that we hear all of the time. It's like oh, and just to just to validate those fears, there is total ageism out there, Scott's told stories, I've had stories, Cindy I'm sure you have stories of seeing that both on the hiring side, but also feeling that on the other side. And regardless of that, one of the things that we're kind of pointing out here and really, for all of our top four kinds of things, you know, it has less to do with that. And really, at the end of the day, this is what I often tell my clients is "We don't really want to be working with those people anyways, like why would you want to be working with somebody who's going to be like, wait, what's your birth certificate? What year were you born? What generation you're in?" Okay, that's going to dictate all of those things. And I remember working with one client, and that was a huge concern for her. She was concerned like, "Well, I'm a 50 something year old, and they're going to, that's the first thing they're going to look at. And they're not going to do all these things." And how we got around that, basically, was she just created relationships. She just talked to people and she talked to people as people. And she connected on values. She connected on experience. She connected on things that she cared about. And ultimately Cindy, I think that's your point. So kind of to wrap up over four here, I think number one, and you let me know if I missed anything in here as well. Number one is I don't want to have to feel like I've started over. Two, I can't afford to make a change. Three, I have not enough. And four is internal identity change of, how can I move on from something I've been doing for so long to something completely new? Did I get all of them, Cindy?

Cindy Gonos 30:12

You got them all, Phillip. You got them all. Yes.

Phillip Migyanko 30:15

Nice.

Cindy Gonos 30:15

So I guess the big question now is...

Phillip Migyanko 30:18

So yeah, what to do next?

Cindy Gonos 30:20

What do you do? What do you do, right? So easy peasy lemon squeezy. Just ditch those limiting beliefs sounds so easy, doesn't it? Like, no big deal? Just let them go. No, I think one of the most important things that folks can do is get some clarity, right, you need to gain some clarity, really dive into discovering what you want and how you can get it. I think that once you start to do that, then things start to become more real life. You start to like, understand that these things can happen, you really need to just get some clarity. So that's the first thing you can do is get some clarity. The second thing is to promote your strengths. We focus a lot on trades. We talk about trends all the time. So take pride in your experience and your willingness to learn what you don't know. And keep in mind that everything you have comes with you. Every experience, every strength, every skill, everything comes with you. And then I think probably the most important thing that you can do is ask for help. I think that's the hardest thing. And I think it's probably the most important thing. So usually, Phillip, Scott would tell folks to reach out to him.

Phillip Migyanko 31:30

Yeah, but he's out of office right.

Cindy Gonos 31:32

But they cannot because he is going to Greece. So if you would like to talk more about your situation, if you feel like you are having a midlife career crisis, and you would like to talk to another middle aged person who happens to know a lot about helping people get through their midlife career crisis, then you can reach out to me, you can email me at cindy@happentoyourcareer.com you can put "Midlife Career Crisis", put midlife career crisis in the subject title, and then we can connect and we can talk more about your midlife career crisis. Or you can go to the website happentoyourcareer.com/schedule and you can actually schedule a time to talk with me. And we can grab about old school style, like life about midlife career crisis. But, either way, I would love to hear from folks.

Phillip Migyanko 32:25

Yeah, to brag about Cindy, just for a second, she is just absolutely amazing in these calls. Anytime I am getting somebody who is in this stage, who comes to us right from a call, they're usually like, "Oh my gosh, she's great. She knew exactly what's going on." Because like she said, she's a person who's felt these things before and really understands and relates to this stuff. So reach out to ask for help. This stuff is difficult. All those four things, nobody does anything alone. And it's not like, "Oh, I'm gonna get clarity and flip my script." And we spend a long time helping people get their strengths. So don't hesitate. If you're needing help, usually sooner rather than later. And yeah, email Cindy at cindy@happentoyourcareer.com or go to happentoyourcareer.com/schedule and we love to talk to you and figure out a way that if we can help, let's help.

Cindy Gonos 33:16

Phillip, this has been awesome. I love our team takeover of the HTYC podcast. And I think that people might be hearing more from us in the next couple of weeks. Right?

Phillip Migyanko 33:26

Yeah, thanks so much for bringing me on and super excited. I know we've got a lot of different things planned coming down the pipeline. So this is not the last time you'll see either one of us and especially last time you see one of us take care of the podcast, maybe we might kick Scott out of his seat and try something new. So when he gets back from Greece, maybe Scott might sound differently, or you just might hear some other ones. But thank you so much for bringing me on and excited to talk to you all.

Scott Anthony Barlow 33:58

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Liz McLean 34:15

I tell my clients, every industry no matter what it is, I don't know the topics that they have problems they're trying to solve right now, debates that are happening right now that you can just go join the conversation and that will cause that reciprocal curiosity. And she landed a job that way.

Scott Anthony Barlow 34:36

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

Ready for Career Happiness?

What Career Fits You?

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Why Would You Settle For Anything Less Than Career Happiness?

on this episode

If your current role isn’t fulfilling, if it isn’t checking all the boxes, if it isn’t aligned with what you picture as your ideal career… then what are you waiting for? Why are you going down a path that isn’t going to bring you career happiness and fulfillment? Alistair Marshall has made quite a few pivots throughout his career, and one of his ventures happens to be career coaching! With this combination of personal and professional experience, he gives great insight on how to identify if your current role is still the right fit for your life, what actually worked for him as he transitioned careers, and how he knew the role he chose was the right one during his career search.

What you’ll learn

  • Why you should always experiment with your career
  • How to know if your current role is still the right fit
  • How to get out of your comfort zone and find career happiness
  • Career search tips from a career coach’s personal experience
  • How to find your blindspots in order to identify your ideal career

Alistair Marshall 00:01

Don't think that it's not okay to keep trying and keep experimenting. I think some people are like, "Well, I can't. I've done too many jobs. I've just gotta stay put for five years." Five years is a very long time. We've got one chance at this life. If it's not working, if it's not feeling good, then change it up. Every experience is super, super worthy.

Introduction 00:24

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:48

Let's talk about what I like to call the ongoing experiment of your career. I'm gonna guess that when you started your current role, you were super excited, and maybe even landed that ideal role. But guess what, after a while, the honeymoon period starts to wear off, you eventually start to get that urge to change careers, maybe even switch industries. And that's okay. We never have it all figured out. We never have all the answers. We are constantly evolving. We're constantly learning, changing and discovering new interests, new preferences, new wants, new needs, new ideas. The experiment of it all is being able to take the learnings and the data that you've gathered from your experiences and use that to figure out what you want in the next chapter of your career.

Alistair Marshall 01:32

It was a comfortable ride, the salary is great, the benefits are great, it was a fun ride, in lots of ways, but ultimately, it wasn't enough for me. And I think if I had just stayed on that, I would not have known any of these things.

Scott Anthony Barlow 01:43

That's Alistair Marshall. Alistair worked in retail for 16 years before he decided to pivot his career and strike out on his own as a career coach. And a while into his coaching journey, he actually joined our team here at HTYC. And he was helping others find their ideal careers. Alistair began to feel the urge to return to his first career love– the world of corporate retail and leadership in that industry. And Alistair and I discuss how he put all of what he learned, as a career coach, those coaching lessons into action and earned himself a new opportunity at a well known fashion company. I'm really excited for you to hear from him, not only because he is a pretty amazing career coach who gives wonderful advice, he's a fantastic communicator, but more appropriately, because rarely do you get to hear how someone is talented as Alistair has taken what he knows and use it to pivot in his own career multiple times. So we get deep into really pretty actionable advice. And you can see much of the nitty gritty, I want you to listen for that as Alistair shares the story for his latest career transition.

Alistair Marshall 02:55

Essentially, I decided that I wanted to get back into a full time corporate role, back into the retail industry, which I had done for, you know, 15-16 years prior to quitting the industry. And so I went out there into the world, applied for some jobs, did what I needed to do, did lots of the Happen To Your Career best practices, got a job with Theory US based fashion brand, head of retail for the UK and Europe. So I'm about eight weeks in. And yeah, so now I'm kind of back into it. But I've also been keeping some of my coaching clients, some of my other consulting jobs, obviously not as much as I was doing, but it was really important that I kept that going. So that's been an interesting balance over the last eight weeks. But now I'm in a situation where I'm like, "Okay, I've kind of got to this first eight weeks, getting some rhythm, I've got some early wins, the vibe is good, they seem to like me. So now I'm looking forward to the next sort of three months in figuring out how I can kind of balance all of this." So that's sort of where I'm at right now. But it's been good for sure. And eye opening in many ways.

Scott Anthony Barlow 04:04

That is really cool. I'm really happy for you. And I know that what you have decided you wanted has evolved. And I'm really interested in starting there too. Because one of the things, before we even hit the record button, that you were telling me a bit about is this idea of what we just called "the ongoing experiment", right, the ongoing experiment to your career, which is, in your case, you had mentioned you're learning more about what you were missing at different points. And then also, what might be the next iteration even. And that's an ongoing set of learning. So talk to me a little bit about how you're thinking about that. First of all, what did you discover or find out by stepping away from this leadership executive type roles that you had been in for a pretty significant period of time and then doing some of your own thing and working with our team, as a coach, and some of the other things that you did along the way, too. So what did you learn there that you were missing from the other environments?

Alistair Marshall 05:10

Yeah. So when I left my last executive or with my boss, I knew that I needed to leave. And it was a very visceral need to get out of that situation. Then I moved into building up my coaching practice and getting qualified and certified and all those great things. And I think, though, that three years was important to just kind of understand really what my values are, what's really important for me from a place of empathy and compassion and fairness, and being people focused and enjoying seeing people grow and develop, and being able to sort of fully focus on that. That was an important part of my corporate world, but it was never like the job, right? Like I always held to a sales goal, KPI, goal metrics, profit and loss and all that good stuff. So over those three years, I really understood that I love that side of it– that the people's side. But I think what I also realized over the course of the three years, and obviously COVID was within that. So you know, it's important to note that, but I don't think if it hadn't been it would have made any difference, because I was already working remotely. I definitely missed a sense of community, I definitely missed collaborators, I definitely missed having a team of peers, having a boss, having a team that worked for me, I missed being a leader. And I did miss the sort of adrenaline of running a business and having that KPI responsibility, I definitely missed that. And I think towards the end of my sort of three years, I was really gravitating towards the feeling of needing that. Going into an office, being around a team, developing my team, building a business together, and kind of sharing that vision and that culture and, you know, achieving together. And I think that was definitely missing from my self employed chapter.

Scott Anthony Barlow 06:53

You know, I think what's really fascinating here, for me, and please correct me if I'm getting this wrong, but it seems like had you not made either some of these changes, or not been doing some of the extras like you mentioned, you know, side hustles, and things like that, have you not been engaged in doing things differently than what you were doing them in the past or just continuing to go with the status quo? It seems like none of these realizations would have happened, or at least as soon.

Alistair Marshall 07:28

100%, I could have just stayed on the ride.

Scott Anthony Barlow 07:32

Yeah.

Alistair Marshall 07:32

So many people stay on the ride. So many of my friends stayed on the ride. And I can just see the toll that that takes. And it's really difficult ride to get off the ride. It was a comfortable ride, the salary was great, the benefits were great, it was a fun ride... lots of ways. But ultimately, it wasn't enough for me. And I think, if I had just stayed on that I would not have known any of these things. Like the last three years have been so incredibly important to reconnecting with myself, it was the situation I'd left the Hugo Boss job. And three months later, someone was, "Oh, it's nice to have you back. You've been a different person for the last 18 months", While I didn't realize that. So being able to have that chapter, have that journey and build a whole different set of skills, and experiences and connections and relationships, you know, I was in a very retail space for 15 years. My friends worked in retail, I knew what leadership in retail looks like and your career progression in retail look like, I didn't really have a wider scope on other industries and other organizations and other ways of being. And that alone is super interesting, and I wouldn't have had that. And I'm so grateful that I came off the ride, but I'm sort of back on the ride while I'm back in a similar role and a similar brand and a similar capacity, but feel in way more control of it, understand it, it doesn't define me in the same way that it used to. It's important to me, but it's not the most important thing to me. And being able to kind of see the job, the career, me as the separate entities. Whereas I think before it was just all this big blob, it was like, "Well, my job is me and I'm the job and the career was me and everything felt very connected. And now I'm able to extract myself and see that things are important but not so entwined or entangled, which I think makes it way more fun, way less stressful, and way more manageable."

Scott Anthony Barlow 09:32

So that is really fascinating to me. And I think that the subtlety of what you just mentioned, it can... I think we could lose that really easily. But here's what I think I heard, being able to separate out some of the different pieces like, "Hey, this is my experience at work. This is a part that I am really enjoying, this is a part that I am still missing in one way, being able to separate all of these different things from other areas of your life is actually really helpful. Is that from an identity perspective? Or is that from another perspective too? What would you say is most helpful about that for you?

Alistair Marshall 10:16

I think it's an identity perspective, and then a lifestyle perspective. You know, I say this to a lot of clients, I ask them like, "Are you falling into Saturday? Or, are you strolling into Saturday?" And what I mean by that is, is your week just so crazy and so at 10 the whole time that by Friday, you're still running, trying to get everything done, feeling super anxious, your to do list is so long, and then Saturday's basically spent obsessing, thinking, feeling anxious about the week that was, maybe you know, you have a Sunday that's a little bit chilled, and then you're back into it on Monday, is that the life? Why are we on that hamster wheel? Or are you creating boundaries and space to be able to get to Friday and be like, "This is cool. I'm going to wind down on Friday. So by the time it's clicking off, I'm just going to stroll into my weekend and feel really good about it." And I think for a long time, I was just like hurtling towards my weekend, and I'm not really willing to do that, you know, I'm not saying it's going to always be possible but I don't want to do that. But I didn't even know I was doing that. I didn't even realize that was what I was doing. And now I've got this foresight to be like, "Hold on. That's not what this is about. That's not what I'm signing up for here." I can be incredibly productive, achieve all my goals, show up as a leader, be present, great communicator, all that good stuff, and still hold on to my identity and the balance that's important for me, those things are possible. And also do some side hustle work on the side and figure out ways to make that happen. So that feels fulfilling, it is possible to do those things with a bit of intention and foresight. But you have to kind of go through it in my experience to be able to get to that point.

Scott Anthony Barlow 12:01

When you say you have to go through it to get that experience, tell me a little bit about what you mean by that.

Alistair Marshall 12:08

I think that you have to be able to extract yourself from it or be really honest with yourself that it's not working. Because I think that when you're in it, right, when you're in the madness of a career that isn't fulfilling you, that isn't ticking all the boxes, that ultimately isn't right, but it serves its purpose, whether it be financially, whether it's the status of the job title, location, whatever it is, that is sort of on the okay pro-list, when you actually are really honest with yourself and say, you know, "This isn't working. This isn't why I don't want to live like this, this doesn't feel healthy." Once you get to that point, and then, whether it's through working with a coach, through family, through peers, through accountability, whatever the process is, for you, and start exploring that that's when you can kind of be really honest. But I think you've got to... I hate to sort of using analogies– you gotta hit rock bottom, because I don't want that to be what people have to do to get to that realization. But if you can kind of see rock bottom, and it's like it's you know, in front of you and you can kind of stop yourself from getting to it, I don't feel healthy, I don't feel happy, my relationships aren't strong, I have no time, my weekend suck, if you can start looking at the triggers and the things that aren't working for you and identify that, I think that's sort of the going through it to be able to then understand how to come out the other side of it. That makes sense.

Scott Anthony Barlow 13:36

I sort of liked the analogy of hitting rock bottom for a couple of different reasons. One, I mean, some of the biggest and best changes in my life personally have come from hitting rock bottom. But I think the benefit of having hit rock bottom someplace is that you start to recognize what those signals and signs are that you're referring to. And then I don't think you actually have to hit all the way to rock bottom before you recognize that, "Oh, hey, this is me tilting over the edge and it's been this way for a few weeks now. I can see these signals coming in loud and clear that if I don't do something now, as opposed to waiting a year or two years, then eventually it's going to end at rock bottom again." And so I actually really liked that analogy, especially when you're talking about how do you recognize the signal. So that becomes my next question. And I'm gonna sort of think about it for myself too. But how do you recognize some of those signals before just allowing it to go all the way in bottom me now?

Alistair Marshall 14:36

I think, you know, a lot of us have things that our priorities are different way. So whether it be... I don't have any kids, but you know, I have a lot of friends that would be... "I love spending time with my kids" Right? I like to work out and feel healthy. I know when my jeans are getting a bit tighter that I'm probably not eating well. And I know that that's a response to being unhappy because I'm an emotional eater. I don't smoke or drink or do drugs. It's food that I turned to. Right?" So I'm like, oh that doesn't feel good, or how I'm going to work it in for a couple of weeks? I've missed a couple of birthday parties, or I'm turning up to things and I'm like, half there, half not there. So it can be the things that you inherently know about yourself. I remember my friends saying to me, she was like, I love the theater. One of the best things about living in New York is Broadway, I'd go all the time. And she was like, "You know what, I heard you talk about that much recently." And I was like, "You haven't been for a couple of months." Because I just had no space, mental capacity for it. I don't even realize. And one of the things that we do, we do, I'm still a we. But what happens to your career is, I'll always be a "we".

Scott Anthony Barlow 15:38

You're always a we.

Alistair Marshall 15:41

What we do is, you know, as part of the boot campers, we have our clients ask people to give them feedback on them, which is something that's really an odd thing often for people to kind of think like, I'm gonna reach out to people and ask for feedback. It's not the most normal thing that you're asking your friends or family for. But actually, that is a valuable thing, just to know and to do, right? Like, if you're feeling kind of odd, why don't you just email five people and just say, "Hey, I really just want you to be honest. How are you experiencing me at the moment? How am I showing up for you? How do you think I'm doing at the moment?" If you want it to be anonymous, you could totally make that work Google form or whatever. Because actually, like the people around us are the people that know us and see the things that we ultimately don't see, why is that black, is that blind spot? It's that, yeah, you know, you did come for dinner, but you kind of were a bit distant, you weren't as your normal, funny self, you didn't seem to really want to be there, you left really early, it's been a pattern of behavior that I've seen for a while. And those things can be an interesting way of going, okay... Because people might not come up to you naturally and say that, right? They might just be like, "Oh, you know, he's fine." Or don't put more pressure on his plate. But that, I think, is a really effective way of just getting a real snapshot in the moment of how you're being perceived and experienced. And that can be an interesting wake up call, for sure.

Scott Anthony Barlow 16:59

Yeah, I love that. And I want to shift topics on you here for just a second. Because I don't want to lose the opportunity to talk about how you made this most recent set of changes. Because I think that you did such a wonderful job. And I mean, to be expected too, like, you've been a career coach, you've helped a lot of people make big changes and everything. So it's not a surprise, right? But I think you did such a fantastic job walking the walk. Because it's easy to say, "Hey, I know all the things to do and still not do them." But you didn't. You didn't do that. You earned the opportunity to be able to get to this latest iteration of your career. So tell me a little bit about what happened, and how it transpired to go from "Hey, I know I need to make a change. Here's what that might look like", all the way to "I've accepted this role with theory."?

Alistair Marshall 17:58

Yeah. So I was intentional about wanting a job. I honestly said to myself, "If I cannot make this happen for myself, then what am I doing as a career coach?" Right? Like, it's time to like, yeah, the proof is in the pudding. So I was like, let's map this out. You know, the first thing that I really recognized, I was like, "Okay, there's a few things that are coming up against me, right." I'm back in the UK, have not been worked...I've not worked in the UK for a decade, right. Some brands will think that's awesome. Some brands will not think that's awesome. And I was very honest and realistic about that. The second thing was, "Do I want to go into retail, which is what I've done before, or do I want to explore sort of more in house corporate coaching, L&D roles?" So they were the two things I was very intentional about. And then again, what were some of the resistance to those two paths be? So I was very honest about what I was coming up against, right. And I think that was incredibly helpful, because it made me be quite discerning about the directions and the brands and the companies that I was going to look at. So that was the first sort of port of call. It was really kind of like, these are the two streams essentially that I'm going to explore. And then looked at my network, my existing network of essentially friends or colleagues or peers, and send a blanket note to a bunch of people basically saying, "I'm back in London, I'm looking for this kind of work {template one} in retail, blah, blah, blah... {template two}, in coaching, blah, blah, blah..." And send it off to the appropriate people. "Love to find some time and just connect and just catch up. And you know, maybe you can help me and refer me to anyone in your network." So I kind of started that. I then made a very robust list of the places that I wanted to work. And I was really honest about the places that I don't want to work. So I kind of pulled that together. Then I moved into connecting with a bunch of people at those organizations on LinkedIn. So I chose, you know, someone in a senior sort of director VP in the kind of who would be essentially my boss, you know, and then someone that was maybe more of a peer connected with a bunch of people.

Scott Anthony Barlow 19:59

When you connect with those people, let me ask you about that for just a second. So first of all, what you're describing, as I'm listening to this, it sounds very simple but it's so strategic, where you started out by, let's first of all define the organizations that I want and don't want. And then that way, you can focus your time and energy on more towards the things that you want and those organizations that you want. But when you actually went to connect with people, I love how you identified those people. But why did you identify those people? That's question one. And then how did you go about connecting with them?

Alistair Marshall 20:37

So I identified the people essentially based on their role and seniority. So it was, you know, for example, in retail companies, I would look for the MD or CEO of the UK and Europe region, right? Theory, for example, because it was New York based, I naturally knew people. I had worked with people. So I reached out to them directly, because I'd worked for them in previous companies, wasn't quite the same over here, because I hadn't been in the business for so long. So, "do I know you? Is there something that we know we have in common? Did we perhaps work in the same organization? Maybe not together, but just, you know, you were there I was there? Or is the role something that I can like, connect with like, Oh, you've got a really interesting role? I'd love to find out more." I also always recommend, include a talent or recruiter or HR person. The reason why would never just connect with a talent, HR or recruitment person is they are getting connected with a lot. And they're probably getting a lot of people to reach out to them, their inboxes probably flooded. Whereas you're sort of the VP of Retail, VP of sales, VP of learning development probably is getting connected with, probably isn't getting connected with as much. So I think doing both, I think it's just for me a rule of thumb. And I always say that to my clients– "do both". Because actually, it depends on the HR person, why some of them will be very engaged in their LinkedIn, and we'll see that lead and they'll jump in, and they'll want to talk to you, and some won't. So that was kind of the intention. And then I would tailor my note to them based on that. So... "I see that you used to work at Ted Baker back in the day, me too. Not sure if our paths crossed." Or "I love what your organization does, I'd love to find out more." The opening statement for all of it was, "I've been in the US for 10 years, I've recently moved back, super excited about rejoining the UK market, bringing a lot of my experience over from the US. Would love to find the time to kind of connect and learn more about what you've got going on and kind of what I'm looking for. Here's attached a copy of my resume and cover letter." So that was the sort of general approach that I did. And I had five interviews with different companies. And all of those interviews were people that I connected with on LinkedIn and who replied. The workplaces I applied and connected and didn't hear back, I never heard from them. And I don't think that the companies were any different. I just think the fact that I got a response, just got me that FaceTime.

Scott Anthony Barlow 23:14

So you're saying that, because you took the time and effort to connect in a completely different way, and in a way that's relevant to them, like, if we're breaking down why that worked or why that was effective. First of all, just knowing you as a person, I know you're not going to send out anything that's not genuine. So it's going to come off as genuine. And that's an important thing I don't want to overlook that. It sounds like the second reason that worked, though, is you're going out of your way to have that connection in a different way beyond just the normal "hiring or application process". Is that right?

Alistair Marshall 23:51

Absolutely. I honestly wouldn't never recommend just applying for a job on LinkedIn and just clicking Apply, filling it in and attaching a resume. I just don't think it works. And I'm sure people are going to listen and be like, "It works. I got a job that way." Cool. Good for you. But I know a lot of people that just apply, it goes into the ether and we never hear back. Rule of thumb, always connect with somebody, ideally, two people and just say, "Hey, I applied for the job on LinkedIn, super passionate about this company. I'm super passionate about this role. I'd love to get some FaceTime and explain more about myself. I've reattached my resume for your reference, I really hope we can find some time." Like, 100% I recommend that. Because I got five interviews, you know, that's not bad. And they all responded and actually all of them said, "It was really nice that you sent that note, that was helpful." Because you get a thousand applicants. And the thing of it is, I've used LinkedIn as a recruiter. And you put all in you, put all these requirements in what you're looking for, and it could just be... I've chosen a couple of things that are my top 10. The wording might not just be in your LinkedIn profile, and automatically you just get deleted and taken out of it. Or there's a, you know, an intern or a junior HR person that's been told, "Hey, we got 500 resumes. You just go through and try and find the best 50." And they go, "Okay, maybe they know what they're looking for." And so you can just miss it for no real reason other than just, you slip through the net. Yeah, exactly. So reaching out and connecting, it's just like a nice little poke little nudge, like, "hi."

Scott Anthony Barlow 24:26

[25:33] Well, here's the thing that I think a lot of people don't think about with connecting in a different way or forming the beginnings of a relationship in one way or another, is that after you do that, if that person then sends a message to HR, what is effectively happening is now, not necessarily, you know, not necessarily the boss, not necessarily, you know, talent acquisition's boss, but their customers that talent acquisition, or HR, whoever's doing recruiting for that organization, recruiting and hiring for that organization, is now getting a message from their direct customer saying, "Hey, take a look at this one, this person sent me a note." And what that translates to is, you know, pay attention to this one, "I'm your customer, here's why my opinion matters." I mean, they're not saying that, maybe they're saying, I don't know, but there's an extra, it's not just the nudge, but also, any type of communication that happens in the background separates you out from the 400,000 other people that have applied, and honestly, having done recruiting in the past, it's so much easier to pay attention to what your customer wants, or thinks that they want, as opposed to go through this gigantic stack. It's a pain. So then what happened from there? So you got these interviews, and you did so...at least influence that process. You know, some of it is chance. Some of it is luck. Some of it is timing, but you, to some degree, engineer the opportunity for luck and timing to happen, at the very least. But then after you got these interviews, what occurred from there?

Alistair Marshall 27:16

So the interviews were interesting. So there was a combination of ones that I'd been referred to by people that I knew I once applied for, and some of them weren't always the best on paper, but I was like, have the conversation because it may not be this job that I will end up getting, there could be conversations about other jobs that haven't even been to the point of being published yet. There could be people that are moving on in six months that they want to get some consideration for. So I changed my mindset and to be like, have the conversation the brand's interesting, connect with that person, because that is a connection that you will therefore always have. So I definitely came at it with that kind of mindset. So I had interviews with some jobs that I was, like, probably not the best candidate for this, but like I'm up for the conversation, it's 30 minutes of my time. I had an interview with a person from Lego, for example. And by the end of it I was like, "I would love to work for Lego, but this job is definitely not right for me. But we had a great conversation." At the end of that conversation, he was like, "How are you feeling? I was like, "You know what, Jasper, I don't think I'm the right person for this job. But I think you're awesome. Lego is awesome. And I'm really glad we connected. And I'd love to stay in touch." He's like, "Really glad that you said that. I think you're awesome, too. Definitely not the way well for you too, Junior, but let's stay in contact." So that's great. So then you obviously send the follow up and so forth.

Scott Anthony Barlow 28:36

Can I ask you about that for just a second? Because I think so many people are afraid to have that type of conversation. Maybe not even because of the conversation itself. But because it feels like they might be like giving people the wrong impression or losing a future opportunity. But I have found very much what you just said in that if you're... well, two things. One, a lot of the times you really don't understand fully what your role is until you go and you have additional feedback and conversation, and sometimes that's the interview format, sometimes that's the other way. But a lot of times it's not actually clear upfront. So you almost have to have that extra level of effort in order to give it a good understanding. But then when you're there, if it's not a good fit, I found that being transparent and honest, like creates a better relationship at a minimum, but what have you found from having those types of conversations?

Alistair Marshall 29:32

I agree. It's a few things I think it does. I think it demonstrates that you know who you are and what you want, which I think is really positive. I think it demonstrates that you have the competence and the courage to be able to name that. If you don't say it on the phone in person, and it's in an email, you're losing this opportunity to truly connect with that person. So really, the other way that I would have gone down, I said, “Thank you so much." And a walk come off the phone means like, that's just not for me, and probably my ego would still want them to want me for the job, which is complicated. And so then I'd probably get... that's a whole other thing. So then I would get potentially the email from Jasper being like, "Thank you so much. We don't think you were fit." And I'd be like, "Thank you for your time." The end. We have just missed out on this massive opportunity. Doing it in person, we had a conversation, he understood that, "We'll keep you in contact. If you see any roles that you like, reach back out to me." It wraps it up and closes the loop in a way that's super, super helpful by not saying you're not having that moment.

Scott Anthony Barlow 30:35

Yeah. So what indicated to you that theory, and the opportunity that you ended up accepting with theory was really the right path for you right now? I know it's all an ongoing experiment, as we said earlier, like every part of it, and maybe eventually it's not right for you at some point. However, what gave you the indication and what had to occur for you to realize, "Yeah, this is in fact right for me right now."

Alistair Marshall 31:04

Yeah. So going back to the initial plan. So my ideal career profile, again, something that we do. On there was a sense of creativity, having autonomy, having freedom to create, I didn't want to just go and work for a Louis Vuitton, right, where they just give you a checklist and say "Just do the checklist, we don't really want you to think outside the box." That's not what I was looking for. Nothing wrong with that, not what I was looking for. So that sense of creativity and ownership, I wanted something that was building and growing. So that was something that was super interesting for me is it will take me back to earlier parts of of my career, I will enjoy that. And I did want to work ideally for US company, because after 10 years of a big life in America, lots of connections, I wanted to stay connected to that part of me. So then Theory turned off, and I was, Iike, "Okay, the business is small but growing. It's a US company, they're looking for someone to create and build." And so really early on in those initial conversations, it was very clear to me that that's what they were looking for, and that's what they wanted. And I really understood that they want someone to come in and just own it, and build a team and build a processor. So that felt really, really good. Then what I really liked about them is they were super interested, and what were the most interested in my three years outside of weights other than anyone else I spoke to, they saw my three years as consulting as hugely beneficial. They saw the work that I do diversity, inclusion, equity and belonging a super interesting, they thought it was fantastic that I was an accredited coach, really early on were like, "We think this is awesome." And a previous company I've spoken too was really skeptical, like, "So what have you been doing for three years? And how do you think you'd get back into retail? Three years is a long time." And was a very different energy. And that's why I walked away from that opportunity. Because if you don't see the value of the stuff I've been doing for three years, and how I can be an effective leader for you, then we have a problem, right? Because I think those three years are super important. So Theory definitely demonstrated that. And another thing that I did, which we talked about, is can you share something back after an interview? Can you rather than just sending the "Thank you so much for your time, I really enjoyed connecting." Can you add on to that? So I think it was the third interview, when I spoke to essentially my counterpart in America, the SVP of retail over there, we talked about a couple of initiatives and training programs that I built. So in the follow up email, I connected a PDF of the thing that we talked about. And she responded to it, she said "This is great. That PDF then got in the hands of the next interview." So then I was like, "Oh, she's valuing it, that's really cool. And we spoke about that." It became this really cumulative experience at each stage. And that's six interviews, it wasn't easy. But it felt like it was... they were talking to each other and "Oh, when you spoke to so and so they said this, I'd love to explore that." So the whole thing felt really cohesive. So lots of things that were getting checked for my original plan right through the process.

Scott Anthony Barlow 31:37

[33:52] That is so cool. And you and I both know the amount of work and development and understanding and awareness that has to go in to be able to do some of those things, ranging from being able to actually have that conversation with Lego saying, "You know what, this is not right for me." There's a lot of work that has to go to be able to realize mid conversation, have the awareness of what is right and what isn't right, and then to be able to turn on a dime. It's not just about recognizing that in the interview. It's about all the things that came before that. And then same thing as you were going through other pieces of the interactions with theory to be able to recognize that "Yes, this is checking a box for me. Yes, this is checking a box for me" because so often, and you and I both have seen this many times over, if we haven't done that work, everything sort of looks good. Or at least not bad, necessarily, for the most part, has to be really bad for us to recognize that is not the right direction because you get emotionally invested really really quick. So kudos to you for doing the hard work and I so appreciate you coming and sharing this candidly and taking the time to be able to, not only share what transpired, but share what you learned along the way too. It is so fun to see your latest iteration of what creates a great life and work for you. That makes me happy, quite honestly.

Alistair Marshall 33:58

[35:21] And I just thank you for what you've created and the experiences that you gave me, but also just the push, honestly, I think we spoke earlier about what was the thing that you know, how do you kind of make that decision? And I think you saw that and you held me accountable for what I wanted, and gave me a little nudge that I needed. And you know, thank you for that as well. So, yeah, I appreciate it.

Scott Anthony Barlow 35:47

Many of the stories that you've heard on the podcast are from listeners that have decided they want to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 36:52

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Scott Anthony Barlow 37:10

Okay, obviously, this is Scott. If you've listened to the HTYC podcast for more than one episode, you've probably figured out we do things a bit differently around here. So today, you're actually not going to be hearing from me, I'm taking off work for an entire month. Yes, an entire month. Let's back up here. How did that happen? And it turns out that it's actually something that we, as an organization, had been working on for close to three years. And it started out with my wife and I wanted to be able to step away from HTYC for a month at a time, and have it not be dependent on us, we felt that our message and what we're doing here, the work we're doing here is too important to be able to depend upon just me or just her. But we don't just want to do this for the two of us. We want every member of our team to be able to step away when they need to or when they want to. I want that level of flexibility for everyone on the Happen To Your Career team. So my wife, Alyssa and my kids are actually currently out practicing what we preach, what we teach. And we're combining this month off of work with a trip to Greece, which means that next week and the week after and the week after, and the week after that, the team is taking over the podcast. So I'm really excited for you to get to know them because they're pretty amazing. And they do great work. So here we go.

Scott Anthony Barlow 38:28

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Finding Your Ideal Career By Getting Strategic With Your Strengths

on this episode

When it comes to making a career change, figuring out what you want to do next can seem extremely daunting, especially when thinking long-term. When the pandemic hit, Victoria Lyon was thrust into the front lines of COVID testing operations. This unexpected role change caused her to reevaluate her research job and plans for a PhD. As she began digging into what she truly wanted, she felt a lot of pressure to make the right decisions for her career’s future. Learn how Victoria figured out what she truly wanted, got strategic with her strengths and switched industries to a career she loves.

What you’ll learn

  • How to evaluate your strengths to figure out your ideal role when switching industries
  • The importance of finding a career where you can be yourself
  • Career search strategies that use your signature strengths
  • How to figure out your priorities and avoid becoming a martyr to your job
  • How to use parts of your past roles to figure out your ideal career

Success Stories

The transition was so much easier than the last and so much more gratifying because of all that I learned with HTYC

Michal Balass, Social Science Research Analyst, United States/Canada

If you're looking for a change, if you're somebody who is feeling unsatisfied in your work, and you're not necessarily necessarily sure why that is yet, I feel like, that's a great way to kind of figure that out, just because of how the program is structured. I don't think that I would have necessarily gotten to where I am now without the program, especially when it came to the resume and the interviewing portion, because I feel like those are the hardest two areas for someone who's trying to switch into something that's completely different. Having that coaching and that information, and, you know, all those resources available to me to prep me for to be able to present myself in a way where, you know, I'm talking to the hiring managers, and they're like, hey, well, you know, she doesn't have, you know, experience in this, but, you know, being able to explain why I'm still a valuable person and why, you know, my other skills are still good fits for, you know, the job that I was applying for, I don't think I would have had that tools and that skill set and, you know, the roadmaps and the guidance that I would have, that I had with being part of the program. So I'm super, super grateful.

Alyson Thompson, Client Success Specialist, United States/Canada

“It’s hard to find something that fits, that’s why so many people change careers. When I finally understood my strengths and how I could apply them it all made sense. It just made it easier to see what types of jobs and roles would fit me. In my new career I get to do the marketing that I love with a company I’m excited about.”

Kirby Verceles, Sales & Marketing Director

That's one of the things I learned about in CCB is just the importance of, where are you coming from? Are you more trying to escape from or are you going to, but before that all before CCB, I was thinking very much in terms of I want to escape from. OR Starting with career change boot camp, I think one of the big things that realized is that you can't think your way there. You've got to kind of get out of yourself and, you know, go out and take action. And that definitely came through in terms of the experiments and just kind of the action steps are part of a career change boot camp.

Kevin McDevitt, Senior Research Analyst & Investment Analyst, United States/Canada

Victoria Lyon 00:01

Thinking long term felt very daunting. And there's this notion, I am a growing and evolving person. How can I be confident that what I envision for my future 10 years from now is going to at all be where my aspirations and my goals and my values are?

Introduction 00:24

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:48

In early 2020, Victoria was working in a low stakes research job in Seattle. Overnight, her research lab was thrust into the spotlight after discovering the first case of COVID in the US. Her low stakes job was now truly a meaningful, groundbreaking role that was changing the world. But instead of reaffirming the path that she was on, it made her question her entire career path.

Victoria Lyon 01:13

But there's this idea of, if unless you have a destination in mind, you're never going to get there, right. So if I'm on the road, "oh, that's an interesting detour. And that's an interesting detour." I might end up somewhere interesting, but I could also look back and go, "Wow, I did not get to where I want to be in life."

Scott Anthony Barlow 01:31

Victoria Lyon thought that in order to do meaningful work, and have a career that she was proud of, she inevitably needed to get a PhD to advance her career in public health. Well, not only did she step off the university track and completely switch industries, she found what we like to call here at Happen To Your Career, her "unicorn opportunity", a role where she's using her strengths, she's doing meaningful, well paid work that she loves. And, you know, most people don't think it exists, just like a unicorn. Oh, and by the way, the icing on the cake, she has found a workplace environment that allows her to be her true self for the first time when she didn't even realize she could hope for, in a career. Victoria shared specific tactics that she used in her career search. She also details how working with her coach helped her figure out what she truly wanted, and ultimately prove herself that unicorn opportunities are real.

Victoria Lyon 02:28

I think the earliest place we can start was my freshman year of college, I was determined not to gain the freshman 15. And as part of that, I discovered group fitness, and fell in love with it, became a fitness instructor, and I realized I wanted my career to be about helping people, be healthy and live healthy lives. And during my master's program, I became fascinated in this intersection of health and technology. And I decided, you know, if I work at a health tech startup or do something in this space, I ended up moving to Seattle. And I worked my way into a part time position at an academic research lab at the University of Washington called the "Primary Care Innovation Lab." And then in 2019, I was put on a project that was funded by Gates Ventures, that was about hypothetical pandemic preparedness. It was all about, after SARS and MERS, there's probably going to be another pandemic. And so we had this research study going, we conducted it for two years, we were halfway through our second season of this flu research, when COVID hit. And all of a sudden, I was thrown into the frontlines of running COVID testing operations. And that was never something that I thought that I would be doing. My passion had always been in preventative care, like weight management, diabetes prevention. So to be in this infectious disease world was completely out of left field for me, but like many people during COVID, I was asked to do something, and we all had to rise to the occasion. So I was working on COVID response efforts, COVID testing programs. And it just got to a point where I was ready for a change at a certain point.

Scott Anthony Barlow 04:25

So tell me about that then. When you were there, and thrust into the midst of that, in so many different ways, partially because in the United States, Seattle became known as, I guess, point zero, that's not quite the term I'm looking for. But pretty close, right? And also, you're in a very unique, like there's only so many organizations that are working on that exact problem at that exact time and in that exact way. And then on top of it, you are thrust into a different kind of, we'll call it a different kind of work than what it sounds like you were doing up until that point, as well, in addition to already being outside of the reason that you got into that in the first place. Is that a fair statement?

Victoria Lyon 05:20

Sure.

Scott Anthony Barlow 05:20

So what was that like? What do you remember that time period being like?

Victoria Lyon 05:25

Yeah, you know, it was a huge shift from being a research program to a service for the city of Seattle. And it happened really quick. And when you say, we were were patient zero was, literally the reason they found out that COVID was in Seattle was because our labs started testing samples for COVID. Like, my managers were the ones who were on the news and interviewed by the New York Times, there was all of a sudden is very high visibility into this project that had been just completely off the radar before that. So yeah, to be shifted into this job that I have no formal training in was completely different from what my master's degree had been in. Yeah, there was certainly a sense of overwhelm, and maybe some impostor syndrome of "Am I qualified to do this?" But there were so many people and so many different job functions that were asked to go above and beyond. So there was the sense that we were all in it together. And we had to learn a lot fast. I think something that people don't talk about enough is that in so many jobs, part of the job is figuring out how to do your job. And what I mean by that is, like software engineers, it's normal to go onto a website like Stack Overflow, and search for how to do a thing. And I think in this world, I was being asked to start learning FDA regulatory policies. And not only was it something that I didn't know how to do, but there actually weren't established rules yet for what we were trying to do. So, you know, every day, every week, we were refreshing the page on the FDA website, looking for guidance. And that means that somebody at the FDA was also trying to figure out, how are we going to guide people, this is new territory.

Scott Anthony Barlow 07:11

For you, what then took place where you ended up deciding, "This is no longer right for me. This is no longer the place where I want to be." What events took place that made you decide, "Hey, it's time for me to move to something different, that is good for me."

Victoria Lyon 07:33

So while I was working at this academic lab at the University, I was considering getting a PhD. It was very clear if I was going to stay in that environment that the only way to have long term job stability, and to have authority is to have a PhD. So I started down that path. I studied and took the GRE. I researched schools. I met with prospective faculty, I did all of the things. And then ultimately, I realized that I liked research, but I wasn't sure I wanted to stay in academia. And I wanted to explore industry research. So through that, I decided to do the Project Management Professional, the PMP credential. So while I was working on all of the COVID response efforts by day, as my job, I was taking a PMP course in the evenings and was preparing for that exam. I took that exam–it was January 2021. And so in my head, I was going to stay in this academic research environment until I passed the PMP, and then I would figure out what my next job is. And then the other piece of this that was I was engaged and was preparing for a wedding, which wedding planning during COVID is a whole other ordeal. So I finished the PMP exam in January. I quit my job in March. I used the entire month of April to focus on COVID wedding planning. We got married in May. We moved from Seattle to Austin in August. And I started a new job and a new industry and our whole new life in August. So there was just this huge shift. There were a lot of pieces of change that were underway. And it was in August that I decided to start career coaching with Happen To Your Career. And the reason I wanted to have help and get coached at that time, was before that I had been thinking about "what am I want to do for the next year or two, what's the best next step?" But all of a sudden, I was married. And people were asking me, you know, "What do you want the rest of your life to look like? What do you want the next five years to look like?"

Victoria Lyon 09:50

Exactly. And I just couldn't picture my life. I had just been thinking about let's just get to the move. Let me just get to a new job. And so funny enough, when I started coaching with Happen To Your Career, I was at this point where I said, "I don't need to get coaching for a new job right now." I want to come out of coaching with a vision of a long term roadmap for my career. And this idea of articulating my ideal workplace, it was bigger than that. What does my ideal career look like? What are the things that are going to set me up for the life that I really want?

Scott Anthony Barlow 09:43

No pressure or anything, like, "Hey, still a...? Yeah, what do you want the next 47 years to look like?"

Scott Anthony Barlow 10:25

Why was that so important to you at that time? Other than people were asking you that question, and maybe unintentionally or intentionally applying pressure to you in that way. What was really important to you about figuring out what it looked like for yourself, what ideal or extraordinary looks like for the longer term?

Victoria Lyon 10:49

There's an analogy, and I hope I don't butcher this.

Victoria Lyon 10:52

But there's this idea of, if unless you have a destination in mind, you're never gonna get there, right? So if I'm on the road, "oh, that's an interesting detour. And that's an interesting detour." I might end up somewhere interesting. But I can also look back and go, "Wow, I did not get to where I want to be in life." And so this idea of really being intentional about, "Where do I want to be? What are the things that are important to me?" It was important to define that, because once that endpoint is defined, I can start, you know, breaking it down and figuring out what are the small steps it's going to take to get there. And it just felt, I don't want to say I was wandering aimlessly, but I had never thought with this long term orientation before. And again, with starting a new life getting married, all of a sudden, it made sense to have this long term orientation, because it's not only about me, it's about my family. And so having a plan that works for me and my husband long term, that it's important to be very intentional about thinking long term.

Scott Anthony Barlow 10:52

Go for it.

Scott Anthony Barlow 11:55

When you begin to shift your perspective to thinking longer term, what were some of the things that either surprised you about what that is actually like that thinking longer term? Or what were some of the things that were different than the way that you thought it would be?

Victoria Lyon 12:16

I think thinking long term felt very daunting. And there's this notion, I am a growing and evolving person. How can I be confident that what I envision for my future 10 years from now is going to at all be where my aspirations and my goals and my values are? And what happened and I actually starting to have these discussions a lot through coaching and a lot through conversations with my partner, is that once it boils down to values, it's easier to see that, that once you're really in tune with your values that it's okay to think long term because values don't change that quickly. This is not a fad, or, you know, some new show that I'm fascinated with this month. Values are pretty constant.

Scott Anthony Barlow 13:06

That's interesting. I'm so curious about how people think about values, because I find they're so ambiguous and fuzzy in some cases. But how did you think about values before you started doing this type of, we'll call it difficult internal work, versus after?

Victoria Lyon 13:28

How do I want to put this? Your values show up in so many different ways in your life. And the idea of expressing my values through my work, but also looking at how I'm expressing my values outside of work. I think that the biggest shift for me during COVID was realizing I had a lot of my identity wrapped up in what I did for work. And especially during COVID when extracurriculars got put on hold and socializing with friends got put on hold, that was the one piece that I still have left. And so it was very easy to be tied to any value that I felt was being expressed by my job. And being a public health professional, there was this element of public service that was really a deep value to me, that I was helping others, I was making the world better. And there was a piece of me that was holding on and didn't want to make a change to something else because I was afraid what if it's something that isn't deemed as important or as much of a public service compared to what I'm doing right now? And so I think this dive into values of, you know, what really is important to me? And this idea of relationship building, being at the core of the value of mine, and then actually with my StrengthFinder's realizing how much influencing was something that was really important to me that, you know, maybe I work in an environment that isn't saving the world from a pandemic, but I'm influencing something for the better, that was still in line with my values.

Scott Anthony Barlow 15:13

This might be a great time, may I redo something that you wrote to us when we first got the opportunity to meet you, my team first got the opportunity to meet you?

Victoria Lyon 15:22

Yeah, sure.

Scott Anthony Barlow 15:23

You had written to us, "My husband said it best. I became a martyr to my job, my energy and happiness plummeted, and my relationship suffered, because I had nothing left to give." And I think that what it sounds like, based on what you just shared with me, is that as soon as all of those pieces went away, and then, you know, you're spending the majority of your time and energy with your job, then it started to become evident to you that what you felt was important and felt was a part of your identity was not necessarily what you wanted it to be, if I'm interpreting that correctly. How do you think about that?

Victoria Lyon 16:09

Yeah, that idea of being a martyr to my job. I have a lot of people that can relate with that feeling. I'm going to just paint a little picture of what that really meant. One of the final straws where I knew it was time for me to leave my job in public health was, this a couple of months before my wedding, and we were recruiting participants for a longitudinal study, in which we were trying to invite people to participate right after they were diagnosed with COVID, and then follow them for a year to understand what their long term symptoms are, to understand what we're calling long haulers of COVID. It was very difficult to reach people, invite them to be part of a study and convince them to join and fill out all this paperwork when they're feeling really, really sick. And so my team spent a lot of time emailing and calling people who had just found out they got COVID. And so the next step that I was asked, from some of our study leadership, was to start recruiting people either in person at COVID test sites, or in the emergency room after people had been diagnosed. And I've never worked directly in the clinical setting. And it got to a point where I felt like the risk that I was going to put myself in every day to be face to face with people who had just been diagnosed with COVID, that the risk that I myself would contract COVID right before my wedding, right before people were going to travel in from out of town, that I did not want to compromise myself. And that was where if I had said 'yes', that would have been maybe taking my martyrdom too far, where I didn't want to put my own very critical life moment at risk for my job. And so this idea that it was okay to push back and say 'no', and that it didn't make me a bad employee or a bad public health professional, but that I have to take care of myself in order to take care of others. And in the long term, it was the right call for me to not undertake that task.

Scott Anthony Barlow 18:14

What advice would you give to people who are finding themselves in that same situation, not necessarily exposing themselves to COVID right before a wedding, but instead, where it is conflicting...they're being asked to do something that is conflicting with something that is really important to them. And it requires pushing back or having difficult conversations or whatever else might be a necessity at that point. What advice would you give to those people who are finding themselves in that situation?

Victoria Lyon 18:50

I understand it's a difficult situation. And when you're a team player and you want to do anything and you care about the cause, it's really hard to say no. I think for me, something that was helpful was imagining the worst case scenario, if I had gotten COVID, it absolutely wouldn't have been worth it. It was very easy to say no to that decision. I could have rationalized myself, oh, the likelihood that I won't get COVID is also pretty high, it's fine, I can take the risk. You know, it's easier to feel obligated to stay in an environment that's not serving you if you downplay the risks. And here's where my project manager's brains are gonna come in. It's okay to do a risk assessment and to decide that the risks are too high. And businesses do this all the time when they're making decisions. So the idea of taking this risk assessment approach in your personal life is absolutely fair game and then it becomes less emotional. It's not–I'm letting down my manager or I'm letting down these people. It's...I didn't assessment and I do not come out ahead. And in fact, if I get hurt, it's gonna hurt everybody else, too.

Scott Anthony Barlow 20:01

I love that. Particularly because on this podcast we've, many times over, had either advice, or we've talked about considering the worst case scenario, but usually we're talking about it in the context of the worst case scenario isn't necessarily that bad. But what I love about what you said is that sometimes the worst case scenario actually can be that bad. And it's okay to make a decision based on that worst case scenario, it really helps put it in perspective. I appreciate that immensely. It also leads me to ask something else, too, because a short bit ago, we're talking about your strengths. And if I understood correctly, you've taken Clifton StrengthsFinder, a variety of times over the years, a couple of times, right? And I'm curious, because we haven't spent a lot of time talking on this show, about how people's strengths evolve over time. And I'm curious what you learned, as you had seen different results evolve over time for yourself?

Victoria Lyon 21:09

Yeah, so the two strengths that had been pretty consistent from...when I took it in college, and my first job out were Futuristic, and Includer. And Futuristic, I think has played out throughout my career, because I continue to be excited about entrepreneurship, right. The shiny new frontier, people who are making a better future. So that makes sense. And then funny enough, I've had on and off with the different times that I've taken the StrengthsFinder– Includer and Woo showed up. And what I think is very funny is the first time I took it, Includer was almost at the top. And then when I took it after I had just gotten my first job, Includer was gone, but Woo was on there. And it made sense, because I was wooing people to start my career, of course, that mindset was going to be more top of mine. And when I look at some of the other strengths that have been in there, Arranger is one that has been a pretty constant through line. And I think that my journey to find project management really taps into my Arranger, that is...it is all about coordinating people and getting resources organized. And funny enough, one of the strengths that came up this most recent time I took it was Maximizer. That had not been on my StrengthsFinder earlier. And I think that becoming a project manager, or I'm thinking about how do I maximize the resources I have, make sure that people are doing things that make them feel empowered and tap into their competencies that, you know, I think that the environment I'm in and the job that I'm in has certainly brought out certain strengths. So that has been really interesting. And one of the things that was really insightful for me about going through my strengthsfinder with Happen To Your Career was, we did a really, really deep dive into what each of those strengths meant and how they show up in my life and how I can focus, for example, in the first 30 days of a new job, how can I be very intentional about bringing my Arranger strength to the table? And so I talked with Jennifer about each of those different strengths, and how are they going to come to play, and can I even pencil in time on my calendar for activities that I know will tap into my strengths? So we got really granular with it. The other thing that was pretty amazing, and diving into my strengths was I had never looked at the kind of parent categories of the different strengths, executing, influencing relationship building, and strategic thinking. And so zooming out and looking at my strengths in terms of those four categories, as opposed to drilling into the individual strengths, one of the observations that Jennifer made, which I had not thought about before, was that the majority of my top five strengths are in the influencing category. And when I had been talking to her about what I wanted in my next career, I kept saying, I want it to be relationship building. I've been doing so much that it's transactional, or I'm doing things behind the scenes and I'm not connecting with people, I want it to be relationship building. And she kind of pushed back and said, "Whoa, let's look at this influencing theme here. Are you doing anything that makes you feel like you're influencing? Do you want to be doing something that's influencing?" And what we realize is that the experiences I've had in my past where I have felt the greatest sense of purpose was absolutely when I felt like I was influencing the direction of an organization, wasn't just doing tasks, but it was helping an organization be better.

Scott Anthony Barlow 24:57

So that's fascinating because I think what I heard you say is that you were feeling this need to be able to have more connection to people. And you viewed that as in the past been more operating, more transactionally. And what you were perceiving as the potential solution was more relationship focused. And it sounds like what actually was a better solution for you was to focus more on how you're influencing others, and that created a different level of connection. Am I getting that right?

Victoria Lyon 25:39

Yeah. I think there was always an aspect of relationship building. I'm building relationships with my co-workers, no matter where I work, that's one thing. And where it really came to be top of mind for me was, in my academic research life, I actually loved the stage where we were planning research studies, and it was lots of meetings and logistics, and the part of the end where you've collected all the data, and you're doing statistical analysis and writing papers, I dreaded that stage. I am in those days when my calendar was blocked, I can't have any distractions, I need to write an academic paper. And the majority of people that I've worked with in that environment felt the complete opposite where the planning and the logistics is just the part you have to get through. And I can't wait till I get to run this sophisticated data analysis and show how smart I am and write this publication, which is what your worth in academia is measured by. And so that was one of the big pieces to me realizing "Okay, well, maybe academia isn't right for me. Maybe I shouldn't go down this PhD path, because I will be rewarded and incentivized to do things that go completely against my strengths." And so I kept latching on to the relationship building and the collaborative part of what I had liked about my past job. But when we drilled in deeper, it wasn't just that it was collaborating with others and social because I could have done something like sales, that would have been very relationship oriented. But I could close a million sales with great clients and not influence the organization. And it was this nuanced view that when I'm working with others, and I'm helping an organization evolve, or create new policies, or impact company culture, that is what gives me a great sense of satisfaction.

Scott Anthony Barlow 27:33

So how did you utilize that newfound understanding of yourself to make decisions then? Because from what what I understand for our chat before we hit the record button, that influenced a lot of decisions, no pun intended with the influencing.

Victoria Lyon 27:53

Yes, one very tactical takeaway was that I started putting the word influencing in my job searches. So in Indeed, I would type in Project Manager influencing, because, turns out, there are a lot of different flavors of project management. There are project managers who are all about data. And it's mostly about budgets, or staffing people and making sure that nobody's over allocated and that, you know, those project management jobs, they're spending a lot of time in a very sophisticated software, allocating resources to the right place. And that was not the kind of project management job that would be right for me, that would be one where maybe a strength like input or something more analytical, what if thrive. But for me, I was looking for project management roles where when I looked at the job description, it was more nebulous, you know, we need somebody who's an organized self starter who can help drive multiple initiatives and can influence without authority. And it was that exact phrase can influence without authority that was in the job description that made me decide to apply for the job. And it was a huge part of the interview process. That was one of the questions that the hiring manager really wanted to dive into. And this idea of somebody who's able to influence, that's also part of relationship building and relationship manager, right. So the two are very linked.

Scott Anthony Barlow 29:22

When you were in the interview process, it sounds like that was reinforced throughout the process in a variety of different ways. So you had this initial clue as you were starting to modify and target your search to where you were putting literally the keyword influence or influencing into your searches. So that's where you started, and that's so subtle, like that doesn't...I know you said, "Hey, this is a small tactical thing" but I think that's actually a really big strategic tactical thing. Because so many people miss the fact that if you start searching in the right places, in places where you're more likely to find what you want on the other end, then that in itself eliminates so much of the minutia and the noise and the things that don't actually matter. So I would say that that's actually really strategic. But then it sounds like throughout the interview process, it was reinforced, or it was validated that, no, it wasn't just any random thing on a job description, which sometimes it is, right. But then this is something that they actually need and is actually a valuable part of the role, or they need someone who to be able to do that. Is there anything else that stood out to you that caused you think "yeah, this is actually really right for me."?

Victoria Lyon 30:43

Yeah, I'm gonna take this on a bit of a tangent, but we'll get there. So let me just start with how this job opportunity came to me. So again, I had been meeting with Jennifer, I think we met four months into career coaching. And I got an email from a recruiter. And I looked at the job description, and I noticed that it was an Israeli startup. And something I had joked about is that it would be a dream of mine to be able to travel to Israel for work. And the reason why that was on the fantasy list was because I'm Jewish, I've gone to Israel several times and on organized trips, and high school and college, and so I always am happy to have an excuse to go back, I have a deep connection with the place. And for that reason alone, I said, "Sure, maybe I'll take an interview, why not." And it turned out in learning about the company, and you know, who they were funded by, and that they had all this momentum, that it sounded exciting. And then when we drilled into the job description itself, this piece about influencing and doing a lot of cross functional engagement, that I was gonna get to interact with people on the product and engineering team, the sales team, the marketing team, customer support, I might even get to do some research and talk to customers directly. I love this idea of getting to really learn the business from all different angles. And this idea that my job was going to be to influence everybody to come together to accomplish really big initiatives. So it sounded exciting. And then the piece of it that has been a really pleasant surprise was, in being part of an Israeli startup, something that I took for granted was that a lot of people at the company are Jewish. Not necessarily that they're all religious, you know, they can all practice in different ways. But there's this huge kind of Jewish subtext to it such as, you know, the team in Israel is not going to be working on Jewish holidays. And so the idea that I might want to take off work for Jewish holiday, is not something that's out of the question, or something that I really have to explain. And so this has been the first work environment that I've been in, where being a Jewish employee doesn't feel like the exception. And any minority, right, there's parts of yourself that you feel like, "Oh, I'm just always gonna be different." And so this idea of how does my Jewish self affect my being at work, like it just never crossed my radar is something I could want or ask or that it was possible to fit in with that. You know, like it just so it was one of those things, we didn't identify it through the course of coaching. I kind of stumbled on this opportunity, Jennifer got me ready to make a leap. And then after being in it was like, "Oh, my God." I was allowed to ask, like, "Why was I looking for this the whole time?" So yeah, I think that's where it comes in. And I think, you know, I'd be very curious if people in the LGBT community, you know, have a similar experience or people of color, you know, there's so many versions of this that I think might be similar for people.

Scott Anthony Barlow 34:05

I think one of the most fun things about that story that we've heard again, and again, even in many of the stories we've shared on the podcast, is that so many people feel like, hey, this thing that I want that is been in the back of my mind, sometimes for years, like in your case, it was many years, because you felt like "hey, I'm not going to find an organization that really allows me to have that said, like, celebrate what I value in this particular way" or it sounded like you felt like it had to fit within certain boxes. And I find that anytime that something is pervasive like that, it's important enough where it sticks around for us. And it feels like it's an either or choice. Usually someplace just beyond sight of what we can see is an "and solution" where we can have our cake and we can eat it too, or, you know, whatever analogy you want to use. But usually, I find that there's always an “and solution”. So I'm so, quite frankly, excited, ecstatic, there's a lot of words here, I could say, that is what I'm feeling that you were able to find this "and solution" for yourself. I think that is so very cool. And yeah, I really appreciate it.

Victoria Lyon 35:27

Thank you so much, Scott.

Scott Anthony Barlow 35:35

Many of the stories that you've heard on the podcast are from listeners that have decided they want to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 36:39

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 36:57

Don't think that it's not okay to keep trying and keep experimenting. I think some people are like, "Well, I can't. I've done too many jobs. I've just gotta stay put for five years." Five years is a very long time. We've got one chance at this life. If it's not working, if it's not feeling good, then change it up.

Scott Anthony Barlow 37:15

Let's talk about what I like to call the ongoing experiment of your career. I'm gonna guess that when you started your current role, you were super excited, and maybe even landed that ideal role. But guess what, after a while, the honeymoon period starts to wear off, you eventually start to get that urge to change careers, maybe even switch industries. And that's okay. We never have it all figured out. We never have all the answers. We are constantly evolving. We're constantly learning, changing and discovering new interests, new preferences, new wants, new needs, new ideas. The experiment of it all is being able to take the learnings and the data that you've gathered from your experiences and use that to figure out what you want in the next chapter of your career.

Scott Anthony Barlow 38:01

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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How Your Gut Feelings Can Direct Your Career Search

on this episode

When it comes to your career search, it is easy to get caught up in the excitement of proposals from new companies or the prospect of making a higher salary. However, a huge part of navigating job offer negotiations is convincing yourself to wait for the right fit, knowing when to walk away and trusting the right role will come along. It’s hard. A lot of people feel desperate to make a move, but learning to trust your gut feeling can help you navigate these decisions.

Peter Stark, author of “The Only Negotiating Guide You’ll Ever Need” joins Scott to discuss the importance of practicing specific negotiation tactics, building trust during your career search and listening to your gut feeling.

What you’ll learn

  • How to practice negotiation in everyday conversation
  • Steps to negotiate a raise (Peter takes you step by step)
  • How to decide when to negotiate and when to walk away 
  • The importance of envisioning what you want out of your career trajectory
  • Why everything is not negotiable

Success Stories

The biggest thing in CCB that's changed my life, it helped me understand that I had an abused way of going back to the unhealthy environment in my current workplace without even realizing what it's doing to me. Once you helped me see that and once I got out of it, all the other areas of my life also improved! So it wasn't just CCB I noticed this career changing and wasn't just a career change. It was like a whole improvement all areas of life.

Mahima Gopalakrishnan, Career and Life Coach, United States/Canada

The role is meeting my expectations… totally owning the marketing function. And luckily the founder/president is always forward-looking – he just presented us a huge strategy doc for the next year. So there will be an opportunity for us to grow beyond our initial audience, which is great. I applied (against conventional wisdom!) and went through a lengthy interview process. I did use the resume/cover letter chapter quite a bit to customize what I used to respond to the ad. I also found that using the Interview chapter was super helpful in formulating “SBO” oriented responses, and I even used some of them in the interview. Having those “case study” type responses was really helpful and I believe cemented my candidacy. BTW – they hired me completely over Skype and phone! I never met anyone from my company (in person) until last week at a conference.

Erica Fourrette, Marketing Director

Peter Stark 00:01

Many times the very best negotiation you'll ever make is the one you do not.

Introduction 00:11

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:35

You know that feeling you get when something just isn't right. That nagging feeling of unease. I've even heard people say they could feel it in their bones. But what I'm referring to is your gut feeling, and specifically trusting your gut. This is a feeling of intuition that many people instinctively rely on to make decisions. And it turns out, it's actually an extremely useful tool to harness when it comes to navigating your career. We talk a lot about the importance of negotiation. But the other side of that same coin is how to know when it's time to walk away.

Peter Stark 01:13

So the side who has the most power is the side who has the ability to walk away. The side who's unwilling actually has the least amount of power in a negotiation.

Scott Anthony Barlow 01:22

That's Peter Stark. Peter is the author of "The Only Negotiating Guide You'll Ever Need", which has been a go-to negotiation tool for almost two decades and has sold over 150,000 copies. Organizations around the world such as the NFL, Wells Fargo, Sony, have all called upon Peter to transform their cultures and maximize the effectiveness of their leaders. Now, Peter, he has a vast array of knowledge when it comes to negotiation and leadership. But we also talk about how hardship and his personal life reframed negotiation for him, and taught him the importance of building trust, and trusting your gut. So I want you to listen to Peter's story, as he goes way back here for a minute first, and leads up to what brought him to negotiation experiences and becoming really revered in this area today.

Peter Stark 02:24

I was an undergraduate student at San Diego State, majored in psychology, and then graduated and I worked for Caterpillar Tractor for one year in their marketing department. And I was one of those people who...I had a boss that's like the worst possible imaginable boss, he was a yeller, he was a swear. And to make it even more exciting, he was the president's son.

Scott Anthony Barlow 02:47

So we need combos if I've ever heard one.

Peter Stark 02:49

And one day, I went to a printing sales rep who had come and called on me and I said, "You know, I'm gonna go down in the hall, and I'm going to tell his dad, that he's a jerk." And this printing rep said to me, "You know, he says you can probably do that, and in the meeting with you, he's probably going to agree that he is a jerk. He raised him, he probably is gonna agree with you. But on Sunday night's dinner, you're gonna get fired. So I wouldn't take that strategy if I was you. I would set bigger goals." So I actually went back into graduate school at San Diego State in the MBA program, and did that for 18 months. And in the process of doing that and graduating, San Diego State asked me to do courses in their Extended Studies program in leadership, management and sales. And so during that process, as about two years into that, when the printing rep came back to me and said, "You know, I've always wanted to open up my own commercial printing company, I've never had the guts to do it alone, you know, marketing and sales, I know printing and operations. Let's do this together." And so I actually quit caterpillar. And the same time I did that I was also teaching in San Diego State, and I loved teaching. I did not love working in a printing company. So I actually did that for nine years. About year seven, I woke up one day, and I said, "I hate this job." And so it's one thing to say you hate a job. I'm sure some of your listeners have said that before, "I hate my job." But it's another thing when you own the job you hate. And so I actually went through a two year Buy-Sell agreement with him. And so you say, okay, where did this negotiation come in? I was in a market in the 80s in San Diego County where there was 650 competitive commercial printers. And any one of them would steal your clients for a quarter and toss in their mother if that's what they had to do to scale your business. And I went to San Diego State probably in year three or four of owning this printing company, and I said, "I want to teach a course in negotiations, but I'll never forget the head of it." The extended studies said, "Have you ever thought negotiations before?" I said, "I have not. But that's exactly why I want to teach it." And she said to me "Based on your feedback and your evaluation from the participants and students, I'm gonna let you teach this course. And so that was my start as I wanted to get better at it in my own career. And so in 2002, I wanted to contract with Random House and wrote a book called "The Only Negotiating Guide You'll Ever Need". And then in 2016, they came back to me and said, "We want you to actually update this." I was able to include things like negotiating by email, and topics like that, and edit 21 more strategies and tactics that I had learned along the way. So that's really how I got my start in being a negotiator. And so now I've worked with a lot of corporations to teach their sales team, or their purchasing team on how to be an effective negotiator.

Scott Anthony Barlow 05:40

So that begs a few different questions, I think. First of all, I found the book very helpful, primarily for...I mean, let's just say that there's a lot of negotiation type books on the market, right? That said, though, I really appreciated the range of both tactics and concepts that you covered within a fairly short period of time within the book, and you know, one of the things that I wanted to ask you, as I was reading through it is, what do you find are some of the most common ways or common, well, let's call it common ways that people can start? Like we had to have, like, a gateway into getting more comfortable with negotiation. What are some of the most common ways that people can start?

Peter Stark 06:39

So one of the things to get comfortable with negotiation is just to recognize to be effective as a negotiator. All of us are already negotiators. All of us do it on a daily basis. I just threw out a fun example. Today's Wednesday, in my neighborhood it's garbage day, and I have to take the cans in the back of my pickup down to the bottom of the hill. And this morning, I was leaving. And in my head, I was thinking, "You know what, they're not very full. I actually think they can last another week." When my wife comes out on the porch, and just yells two words, and they were... "The Garbage!" And I thought, you know what, I can actually tell her it's not really full, I can fully put one into the other, but she's going to counter with "Yeah, but it stinks." And then I'm going to counter "But you know what, I get the spray in the garage, I can cover up the stink." And then she's gonna go, "Today's gonna be 96 degrees in San Diego County, the ants are going crazy. That's okay. But this other stuff from Home Depot, you spray a perimeter around the cans." And right there sitting in my truck, I just put it into Park, got out and loaded up the cans. And as I was driving off my street, I really thought to myself, "that wasn't a negotiation, it was with myself, and I lost." And so every one of us, when we think about the definition of negotiation, is anybody and two or more people gather and exchange information with the intent of changing the relationship in some way, that's a negotiation. So I've always known big stuff, the day to day stuff, and this route one for people who got kids is, "what time is curfew in your house?" If you got teenagers, I promise you, that is a negotiation. So all of us do it. But here's one thing that would help all of us just in the introduction to negotiation, remember there's three points you need to identify. So one of them is the goal. And so here's what I would say, if I wanted to use a fun one, I have an 18 year old right now off to college. But when she comes back home, we still have a curfew in the house, because I don't want to be woken up at two o'clock or three o'clock in the morning with a kid coming home. And so if my goal was that I want her to be home by 11 o'clock, you never start the negotiation at the goal 11 o'clock, you always have to raise it up to what I call a wish. And the wish is, "I need you to be home by 10 o'clock." "You know what Dad, 10 o'clock is way too early." And so now I'm negotiating what I call the right side of the fence between 10 o'clock, and probably 11 o'clock, which is what she wants. And that's what I call it "Negotiating on the right side of the fence" because I was gonna give 11 o'clock would be the time that she ultimately could be home. And then I need what I call a bottom line in the sand. The bottom line is I'm not crossing this. So if she had a really good story, and she said "You know what, because of these three reasons, I want to be able to stay up past 11 to 11:30." I may be able to concede on that, so I went from 11 to 11:30. But the big key is you have to identify what is the goal that you want to achieve and then open up higher. So if one of your listeners wanted a starting salary, and I'll pick a number 150,000, they need to go in and be able to use this line, "The acceptable starting salary for me is $165,000. And the reason why we start at 165 is now we have room to negotiate that may come back to the goal. If you start out at 150, you're always going to be negotiating on the wrong side of the fence, because it's going to be below 150. If that was your goal, and that's where you opened up, you didn't open up at your wish, 165 or 175. So that one tip of recognizing those three points and identifying them, most people don't ever identify those three points.

Scott Anthony Barlow 10:32

So I think that, first of all, I love that. And I have found that to be true as well. I also, just in many conversations with people talking about negotiation, have realized that they'll think or say things like, "Hey, you know, why can't we just both go to the number that that I want?" Or, "Why can't I just be totally straight up and say, hey, here's exactly what I want." So my question to you is, take us through a little bit of that, why is this a more helpful approach overall? And thinking through those three points that you just mentioned, versus saying, "Hey, well, I want 150. Why can I just go in and saying, “Hey, I need 150." Why do I need to do the dance?

Peter Stark 11:25

You asked a really great question. So one of the goals you have in negotiation is you want both parties to walk away feeling as though this was a win-win. Okay. There's psychology involved in that. So if I just played this out with you, Scott, and I said, you and I are negotiating, I'm thinking about hiring you. And I said, "Scott, so what's your goal on a salary?" So you just tell me a number. "What would you like to make starting to work with me?"

Scott Anthony Barlow 11:53

$247,500.

Peter Stark 11:56

Hey, you know what Scott, actually, that's not going to be a problem at all, we can go ahead and make that work. Could you start on Monday? Now, what thought is going through your mind, as I just immediately agreed with you?

Scott Anthony Barlow 12:08

Oh, wow. What would go through my mind is, wow, that was easy. What else can I ask for?

Peter Stark 12:17

Right. Why didn't I say 275? Okay, why didn't I say 285? Because if I came back, and I said, "You know what, 275 is actually out of our band for this particular position. But what I could get you is a lot closer to probably 265." If you had the room to negotiate, you would walk out and say, "I really did good." Okay. And if I also started out at my wish, and was moving back closer to my goal, I'm gonna walk out and say, "I feel like this is a win-win." So my favorite one is if you were selling a car, and you were selling the car for $5,000, and I come in, I walked around, and I kick the tires on the car, and I look at the engine, I started up and I said, "I'll tell you what, I think it's worth $2,500. But you know what, take it or leave it." and you go like this, "sold." I go, "Something's wrong. I should have said $1,000." And so that's the psychology you want people to walk out thinking as though they've got a great deal, or feeling at least as though they won. And it's very difficult to actually teach them the seminars, "Don't ever say yes to the first offer."

Scott Anthony Barlow 13:29

That's really interesting. And it also just occurred to me as well, that, you know, there's really great data out there in the form of research at this point that indicates, if you feel you are being paid fairly, that's one of the things that can help you feel good about your job, or more appropriately, the real, I think power or real telling points in that research is, if you don't feel like you paid fairly, it can take an otherwise amazing situation and put an expiration on it. So if you come out of that negotiation, like you were just describing, where, you know, I said "247,500", and you're like, "Deal. Okay, we can do that." And I come away with that feeling like, "Oh my goodness, I should have asked for more" than I'm entering into that role, possibly feeling like, "Oh my goodness, I'm not being paid fairly" which can totally jeopardize the whole entire thing in the first place. And I've never really thought about it in that way before. But to your point, like, there's a lot of ways that this can jinx it.

Peter Stark 14:40

Right. And so one of the things can happen in that situation, too, is with a little bit of time people always do know is I find that I'm working at 247, but everybody else in my job category is close to 300. Then all of a sudden now, I negotiated my own salary, I ought to live with it, but my level of engagement and motivation is significantly gets down if I feel that I'm under compensated. So that's where the issue comes in. So if, for example, one of your listeners said, "You know what..." and here's the line that I would use is, "my current salary requirement is X. So this is a new job, my current salary requirement is 200,000." I'll pick a round number. And the person says, "You know what, that won't be a problem. Can you start within two weeks?" I would say in that situation what I asked for, if I could just have four days to go ahead and think through this particular offer, because I do have a couple other options that I just want to play through. And the reason why I say that, I always believe you should have more than just one job or opportunity, you ought to be working in this world today, digitally making connections with people that you want to have more than one opportunity, the greatest tactic in negotiation is competition. So if I was a salesperson for an organization, and I have a great track record as a salesperson in my organization, and I go out, and I interview three others in our industry, and I'm able to say, "You know what, my current salary requirement is 200,000." The person comes back and says, "That won't be a problem, XXX." In this case, I want to be able to say, "You know what that seems like a reasonable offer, I just want to check with the two other organizations who are also putting an offer together to make sure that this is a best fit for both of us." Now, in this situation, if I did that, I'm not lying, I've got a couple of different opportunities. In this situation, there's a really good chance the company who does not want to leave me says, "Well, regardless of what they commit to you, when you give us the opportunity to at least come back and see if we can meet their opportunity." And so you say, what happened...one power, the power of competition is one of the single most powerful tactics that you can use in negotiation. I'm not telling your listeners to lie. But I am going to also say this, I always want to have options. Even in buying a house, I want to narrow down my house to two houses by love, both of them would work well for me and my family. Because in an event that I go and place an offer and the owner and the realtor say "You need to know there's three other offers on this house." I want to be able to say, "You know what, I actually have a policy of not negotiating against myself with multiple offers, what I want you to do is play it out with those three other buyers. And in event it doesn't work out, would you recontact me?"

Scott Anthony Barlow 17:39

We actually did that when we bought our most recent house, too, where we actually working on multiple deals at the same time. And in a case where we didn't have that same kind of leverage, it created an element of scarcity for the people who were trying to sell us the houses that wasn't there, even though one of them actually had multiple bidders on it.

Peter Stark 18:03

And we call that smart negotiation, Scott.

Scott Anthony Barlow 18:06

Why thank you. I like to talk it through but I'm a little biased.

Peter Stark 18:09

So one of the examples I know when I was reading the background on your podcast is you may have listeners also who want to earn a higher wage at their current place of employment. And I'm gonna say this, I have a strategy that will help you do that. But I'm also going to say this, let's say you've already told yourself in your mind that there's a really good chance they may not be willing to negotiate a raise with you at this time, then I'm going to encourage you to go out and do interviews and see if you can generate an offer from another organization. You have nothing to lose, because you're not going to leave for something worse than what you're currently getting at your own company. And so to be able to say to your organization, if it was a great offer, is I wanted you to know that I'm coming to submit my resignation, because I have received another offer that is paying me significantly more. If you do bring a tremendous amount of value to your organization, there's a really good chance they're going to counter offer you to try and keep you. Now, some organizations have an absolute policy not doing that. But I'm also going to say the smart ones, if this person brings tremendous value, are not going to lose you for another 10,000 or another $15,000 or whatever the amount is– it's usually 5%, maybe 10% more that you're leaving for.

Scott Anthony Barlow 19:29

And we've seen evidence of that with the folks that we've worked with over the years, too, where their goal was to make a change and went out and got other offers, realize that there still might actually be an opportunity because there was enough things that lined up in what they wanted and what they needed from that organization. So we were able to have them go back and essentially they'd say that something very close to what you just said, you know, "Hey, I have got this other opportunity and I am planning on submitting my resignation." And that opened the door for another conversation to be able to say, "Okay, well, what circumstances can we keep you?" And then that opens the door for a renegotiation, for lack of a better phrase. But the thing I wanted to point out, though, that I think is easy to gloss over is, none of that is possible if they don't already value you highly. They'll wish you goodbye if...

Peter Stark 20:29

Yes, it's a huge point. Number one on my list, if you were ever trying to negotiate a raise, is what my advice would be: start in your offense, work really hard, add significant value to your organization, there are only two types of reputations, there are good ones, and there's bad ones. Everything in the middle is kind of an employee who just hangs out, but they have no reputation. If you want to achieve a raise, I really do believe you need to build a reputation where you are highly valued and everybody knows that you bring significant value to the organization. And if you were to leave, you would be significantly missed. Because you named it right. There are some employees, some team members, some managers, when they walk into the office, you can feel the rise in energy that they bring, you can feel the rise in spirit, you can feel the rise in morale, you can feel that when there's a problem instead of them blaming people, they really get people together and focus on where do we want to be, and how do we get there, and they really are a positive force. And there are other people in your company right now who brighten up the whole office when they leave. And you go in and say, "You know what, if I don't get a raise, I'm not going to stay." You know what, and unfortunately, we're really going to miss you. You know, and those are ones. You have zero power to negotiate, because after, the office is cheering for you to leave.

Scott Anthony Barlow 21:52

I appreciate you going the extra effort and pointing out some of those examples. And speaking of examples, one of the things that I wanted to ask you about, as I was thinking about, us having this conversation, is how can people leverage time during...let's use the example of job offer, because that's the most...probably the most prevalent place where a lot of our listeners are going to think about the idea of negotiation. But also, I found that time as it relates to the negotiation, when you get to the stage of job offer, people feel a lot of apprehension around time, like, I have to give an answer right away, or I have to do this by a certain time. These are all, in many cases, self imposed. So my question to you is how can people either look at that differently, or really leverage time for themselves within the negotiation process once they're at that stage?

Peter Stark 22:48

Okay, so when I taught negotiations at San Diego State, I actually gave people an exercise and the exercise was you need to be able to change the time frame. And so you say, "What is a practice look like that." Your boss asked you, "Can you get this done by Monday at 8am?" You say, "You know what, I can't get it done by Monday, but I could do it by noon, would that still work well for you?" And so it's just practice. Now, my favorite one of all time, for the last 30 years I've owned a consulting firm, that's where I moved to, and that was the natural transition coming out of San Diego State. And one time, my staff had gathered all of the data together to buy a new color copier. And so they bring me into the conference room. And I had not been involved in any of the process with the salesperson with the color copier they picked out and I'll never forget the price is about $18,000. And so the salesperson looks at me and he says, "But I need you to know, this sales price is only good until the end of the month." And it was like the 28th. And he said, "So we have to execute if you're going to get this price." And I just looked at this guy and I said "I am so sorry." And he said, "Why?" I said, "Because our company has a policy not to buy color copiers until the fifth of the next month." He looked at me just dumbfounded and said, he look down and choose to do well, "I'm gonna have to see if I can get a one time exemption then to keep this price build up." I said "If you could do that, I'd be very grateful." And so he walked out. My staff looked to me and go "What are you doing?" And I said, "I just practice and move the date." Because almost always you have more flexibility with time than you think you do. Okay, if I just go back to unions and management negotiations, this is our final offer. Okay, there is no more negotiation even what almost always there is more time. Almost always there's things that we can do, which will help us. They also know this even with the job offer, it is only good we need to know by Thursday at noon. I need you to know, I'm not going to have an answer by Thursday at noon. Could I get back to you very first thing on Friday morning? And you say, "Why did I need that?" Because I get one more interview on Thursday afternoon. So almost always, if you provide an exception or an alternative, you can have more flexibility in your time. If you truly believe that there is no movement past noon on Thursday, then you're right, because that's in your head, and in your head, that's going to dictate what actions you take, I just got to take this job, because I don't know what the next one looks like. It would have been a lot easier in terms of truly feeling good about your decision to get four more hours.

Scott Anthony Barlow 25:42

Another thing that you mentioned in the book is the idea that not everything is negotiable. I think that there's many clips out there, not just in books, but all over the place where, you know, people say that "Oh yeah, everything is negotiable." And you say "No, not true." for a variety of different reasons. But can you tell me more about that?

Peter Stark 26:11

Yeah, I do have this deep seated belief in my faith. And that is that my plan may not be God's plan. And what I mean by that is that there will be times where there are situations–I use one example, I had a 14 year old daughter who for two years was on a heart transplant list. And I'm telling you, I'm a great negotiator, I could not negotiate my way out of that, I could not buy my way out of that, and I could not problem solve my way out of it. And it truly was a case of God's plan was not my plan. And part of the challenge I had was being able to let go a part of that because you sit there and you go, you want to negotiate with the doctors, you want to negotiate with DonateLife, you want to negotiate with the helicopter, and the plane service of how quickly we can get her to different hospitals, and all of that, the negotiation side for me, relatively easy, I'm not going to impact the outcome.

Scott Anthony Barlow 27:02

I can't even fully imagine or comprehend that experience. But I am very curious about what did that experience teach you about negotiation.

Peter Stark 27:18

Part of… I think the biggest lesson that I learned going through that is what's really important. Because if you ask me, my long term goal is a long term relationship, where both of us trust each other significantly. And we can come to a deal in maybe an eighth of a time that it takes somebody else to put that deal together. So I've worked really hard in my career to say, "What do we need to do to make this work?" But ultimately, I do know this– I want to build a relationship based on really strong trust. Because if there is no trust in the relationship, you have to go through all sorts of hoops to guard yourself and put safeguards in place to ensure that when things go wrong, we have it all covered. One of my favorites, and sometimes I'll negotiate with somebody and they got like a 50 page contract. It looks like every lawyer on the floor of the organization, you know, put their two cents into this with indemnity clauses and all these things. And there's a part of me that the best clients I work with, it basically looks like this, it's a one page agreement that basically says, "If I don't do what I say, you get your money back." I've never had to execute on that in my lifetime. You said what about the date changes? Yeah, we have things like that listed. But it's really, I work really hard not to be in a relationship with somebody I don't trust. And if you do not trust them, this is a...you don't trust your boss, or you don't trust your company. I am going to say this, go with your guts. Because many times the very best negotiation you'll ever make is the one you do not.

Scott Anthony Barlow 29:02

I think that is...I'll say I've done a series of inner negotiation interviews, and you and I chatted before we hit the record button here about that. However, I think that is possibly some of the most profound advice right there because I think it's also sometimes the hardest to do.

Peter Stark 29:22

Yeah, it is the hardest to do because you're emotionally involved. And so I'm going to use two examples as one, your listeners are out negotiating with a new company, and it picked up multiple feedback from multiple people. But in those multiple interviews where they picked up this conflicting feedback, it sets off a red target flag that says you know, something's not right here. My feeling is, one, you can go explore that deeper but my feeling is your guts are sending a radar signal to your head. And here's the problem in a negotiation, your head will overtake your guts and lie to it. So the head will say, you know what, "This was a disgruntled employee. And that's the reason they said this, and this. And it's not going to be a problem." And so the head will argue with the guts and the head will try to win my feelings about guts. And so for me, because I'm an entrepreneur, and I'm working on behalf of my team, if I go out and I have my guts, this firm is not a good match for our organization, my guts, I usually go and I will actually say this, "I really appreciate the opportunity to meet with you. In this particular case, I actually don't think that we're the best fit for you." And I'm going to pass on putting a proposal together. And I can't tell you how many times that's helped me, because when you have this level of feeling, you have to have all sorts of other stuff in the proposal to guard against what you think could go wrong in this situation. So if I used an example, you talked about the house. One time I put a house in escrow, and about three weeks after it was in escrow, the owner disclosed that the house had a crack slab of which they sued the builder to fix. And so I got that disclosure three weeks into it. I mean, we've, like, married this house by now. And I called my realtor and I said, "I need you to know we're out." Because if they didn't disclose that upfront, what else is there that they have not disclosed? Well, the realtor works with my wife, they collude against me. And so the realtor says, "Actually, this slab is the strongest one in the neighborhood, because it's been reinforced." And my wife said, "Are you willing to check out the perfect house for our family over a stupid crack slab?" And I actually said, "Yeah, honey, I am. Because I had a house once with the crack slab and all the doors closed on their own, you wouldn't actually have to push it. I'm not doing that twice in my lifetime." And I walked. And here's what I want your listeners to remember about being able to walk away. So the side who has the most power is the side who has the ability to walk away. Okay, the side who's unwilling actually has the least amount of power in a negotiation. So walking away, I knew two things, I knew that where we were going to move to next was actually going to be better than this house, and it was probably going to cost a little bit more because there's no way we were gonna go into escrow on a house that was less good than the one we just did cancel the escrow one, but being able to walk away gives you significant power, you know, my line, I like that, but not that much. And you're able to pass and move on.

Scott Anthony Barlow 32:23

This has been a fantastic and super fun conversation for me. I really, really appreciate all of the specific language around that. I think that helps our listeners so much. And just wanted to say thank you, first of all, for taking the time and making the time. And if people want to learn more about you, what you do, or get the book, where can they do those things?

Peter Stark 32:46

Yeah, so two places. One, peterstark.com. Really, really easy. And I have a lot of free resources on my site for your listeners. If they want to get a copy of the book, "The Only Negotiating Guide You'll Ever Need", that was republished in 2016-2017, it's on Amazon, it has sold over 150,000 copies. And I am so grateful for that book because I've written 10 books, most will sell around 10,000, for one to take off and have shelf life over a long period of time. It takes, like, what was kind of fun about that book is the most simple one I thought I'd ever written, a lot more content and complexity. But that book just talks about the first six chapters, what does it take to be a great negotiator. And then I give your listeners 121 tactics to gain or maintain leverage, or to counter if somebody used that tactic on you.

Scott Anthony Barlow 33:44

Many of the stories that you've heard on the podcast are from listeners that have decided they want to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 34:48

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Victoria Lyon 35:07

Thinking long term felt very daunting. And there's this notion, I am a growing and evolving person. How can I be confident that what I envision for my future 10 years from now is going to at all be where my aspirations and my goals and my values are.

Scott Anthony Barlow 35:27

In early 2020, Victoria was working in a low stakes research job in Seattle. Overnight, her research lab was thrust into the spotlight after discovering the first case of COVID in the US. Her low stakes job was now truly a meaningful, groundbreaking role that was changing the world. But instead of reaffirming the path that she was on, it made her question her entire career path and begin looking for a way out.

Scott Anthony Barlow 35:57

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Reinventing Yourself To Earn Career Fulfillment With Dr. Marshall Goldsmith

on this episode

Do any of these sound familiar? “I’ll be happy when I get a raise… My life will feel complete once I make it to the top of my industry… If I could just increase my salary by $100K, the rest of my life would fall into place.” Linking achievement to happiness or contentment is a common theme in today’s society, especially when it comes to evaluating a career.

However, to live a fulfilling life and do meaningful work you must learn how to love the life you have, and live without regret. Dr. Marshall Goldsmith discusses earning your path to fulfillment & continually reinventing yourself so you are never truly stuck.   

Check out Marshall’s new book: The Earned Life

What you’ll learn

  • How to live with less regret by perpetually reinventing yourself
  • Why regret and fulfillment are polar opposites
  • How to have confidence in starting over in your career or switching industries
  • The problem with our society’s overfocus on achievement 

Success Stories

The hardest part was getting overfitting myself into a job board. Because after about a decade of following job boards and what careers were trending in on the uprise, you really get in this holding pattern of not acknowledging what you want. It was you and your podcast and your CCB program. So, more background, I went through your CCB program a year ago. But, I finished it less than a year ago. And some of the tools are you have us design this ideal career profile. And so, you make us acknowledge all of these different aspects and put it together in one sheet. And so, it really visually lays it out that you can combine them.

Allison Curbow, Career Solutions Coach, United States/Canada

The way you guys have it laid out it just, it makes it easier to move through the process, because the steps are laid out such a way that it's clear. It's that extra support to help you move through the process that helps you move through the program.

Kristy Wenz, Chief Communications Officer, United States/Canada

I think one of the reasons the podcast has been so helpful to me is because you talk to people in different roles, and all of a sudden I have exposure to people in different roles. Talking about why they got there and what they like about it.

Laura Morrison, Senior Product Manager, United States/Canada

One of the most key things we talked about was feeling instead of thinking, I would think all the time, about this and that, I would just take time to feel. That is the key for really understanding where you are supposed to be and what you love.

Kelly , Leadership Recruiter, United States/Canada

Marshall Goldsmith 00:01

What advice would a wise 95 year old you, looking at death, who knew what mattered and what didn't? And what was important and what's not important? What advice would that old person have for you who’s listening to me right now?

Introduction 00:19

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:44

How many versions of you are there? No, I'm not talking about alternate universes or anything crazy like that. Here's what I mean. Do you think you're the same person you were 10 years ago? About five years ago? I'm gonna say probably not. Yet, so often when I talk to people about making a career change, they feel stuck on a career path that 18 year old or 20 year old them selected and said "Hey, this is what I want to do." And ultimately, they're scared to make a change because they believe they'll regret leaving their career comfort zone.

Marshall Goldsmith 01:22

Carrying around regret is actually a choice. You don't have to carry this stuff around you, you choose to carry this stuff around.

Scott Anthony Barlow 01:30

That's Dr. Marshall Goldsmith. Dr. Goldsmith has been recognized as one of the top 10 Business thinkers in the world. And he's also a top rated executive coach, actually, he pretty much invented the word executive coach. He's been coaching for nearly 40 years and has traveled around the world to share his groundbreaking, yep, groundbreaking is the right word, leadership development tools. His coaching clients include CEOs of Ford, Pfizer, Walmart, Mayo Clinic, and many other high level executives. Dr. Goldsmith is also a prolific author with 49 books under his belt, including six best sellers. This was such a fun conversation. Marshall and I discussed so many topics. And I'm really excited for you to learn from him. Specifically, though, I want you to listen for, in our conversation, about how he talks about perpetually reinventing yourself. All right, here he is talking about where he started out in his career.

Marshall Goldsmith 02:30

Well, you know, I was a college professor and I met a very famous man named Dr. Paul Hersey. And he got double booked. And, you know, I basically was wise enough to carry the bags and serve coffee and, you know, just do whatever grunt work, so I could just sit in his classes for free. And so I just watched him teach and he was invented "Situational Leadership" with Ken Blanchard and he got double booked. And he said, "Can you do what I do?" I said, "I don't know." He said, "I need help. Can you do this?" I said, "I don't know." He said, "I'll pay $1,000 per day." I was making $15,000 a year. I was 28 years old. It was 43–no, it was 45 years ago, that was a lot of money for a kid from Kentucky. And I said, "Well, I'll give it a try." I did a program for the Metropolitan Life Insurance Company. They were incredibly pissed off when I showed up because it wasn't him. But I got ranked first place of all the speakers. And they said, "Well, this guy was good. Send him again." Paul said, "Do you want to do this again?" I said, "I'm making 15,000 a year, you're paying me 1000 a day? Yes, I will do this again." And that's how I got into the speaking and then coaching, also, largely by accident. I'm a quote "pioneer" in something called customized 360 degree feedback, a pioneers and I may give you when you get old. So I'm a pioneer in this customized 360 degree feedback. And I was working with a CEO and I said, "I get this kid working for us– young, smart, dedicated, hard working, driven to achieve, brilliant jerk." And I said "It'd be worth a fortune to me if he changed his behavior. So admired to turn fortune us and maybe I can help him." He said, "I doubt it." I said, "I'll try." He said, "I doubt it. But, I came up with an idea." I said, "I work with that guy for a year. If he gets better pay me, if you don't get better it's free." You know what he said? "Sold." There was nothing called executive coaching. I made that up. That's how I got into coaching.

Scott Anthony Barlow 04:21

I love that. It also begs the question then... what was it, really, initially just the opportunity where you're looking at it, going, "Hey, I'm gonna make $1,000 a day here versus the $15,000 a year there." And if it was, initially, what caused you to keep going?

Marshall Goldsmith 04:42

Well, I like being a teacher. I mean, it wasn't like I was unhappy being a college professor. It was just very similar work, actually. I was still teaching, I enjoyed it even more. Because I got to work with real world executives, it was more exciting. So yeah, I'd love to work. It wasn't that I didn't like my previous work though, I enjoyed it, too, I just enjoyed the new work better.

Scott Anthony Barlow 05:03

One of the ideas that you talk about in your new book, "The Earned Life" is really the concept of what you call "the fulfillers", or those pieces and parts that create fulfillment, but also what takes away from fulfillment. So I want to get deep into both of those here in just a minute. But first, what do you consider to be those fulfillers?

Marshall Goldsmith 05:30

Well, if you look at life, there's six things I have people to really focus on. One is, do you have a sense of purpose? And then do you have some sort of an achievement? And then basically, you find meaning, are you happy? Are you building great relationships? And then are you engaged in President what you're doing? So that's that. And in the book, I kind of combined some of those and I talk about these three factors– our aspirations, which I think are the bigger purpose, "Why am I here? What does all this mean?" And our aspirations don't have a finish line. Then we have our ambitions, which revolve around actually the achievement of goals. And then we have our actions, which are day to day activities. And that part of the book has probably received the biggest positive risk reaction, because so many people are addicted to achievement. And so the people, historically, human beings have just been focused on the day to day action phase, you know, they're wandering through life, doing what you're told. And you know, they're not bad people, but they're just doing what's in front of them. Some people are kind of lost in the aspiration phase, or living up in the clouds. They don't do much for the world, but they have lofty thoughts. The people I work with, and probably most people on your calls, they're focused on achievement– they're achievers. And if you over focus on achievement, you can have some problems. One is in the book, I talk about this, I define "The Earned Life" as it's not based on results– never become ego attached to the results of what you do for a couple of reasons. One, you don't control the results of what you do. The end outcome is many factors outside of your control. And two, what if you do achieve these results? What happens next year? You have a more, more...how long does it make you happy, you know, week? So really, it's very counterintuitive, because almost all self help books are focused on, here's what's good about achievement. And this is unique in terms... this is– don't become attached to result, don't become over focused on achievement, you should try to achieve to achieve but don't think achievement is going to make you happy. Don't think achievement is going to make you feel good about yourself as a human being because it won't.

Scott Anthony Barlow 07:52

It does do a really nice job of guiding us towards... I'll be happy when the next thing or this thing or that thing occurs. That said, let me ask you about what you said a moment ago, though, you said "never become ego attached", if I heard you correctly, to what you do to results. So let's talk about that for just a moment. Because I found that, well, that is very useful. I found a lot of benefit out of that. I've also found that in many different ways, even though I know that it can be hard to do from time to time. So help me understand what you've seen is highly effective ways or things that even have worked for you or your clients to separate out the results from the ego attachment.

Marshall Goldsmith 08:43

Well, one of the guys in my... and I talked about our LPR groups in the book and one of the people...I had over the COVID the privilege of spending every weekend with 60 brilliant people and, you know, I mentioned their names in the book, and one of them was Safi Bahcall. Safi is a brilliant guy, probably has an IQ equal to mine and yours combined. Just a brilliant guy, PhD in physics from Stanford, and he wrote a book "Loonshots" and he's worth 10s of millions of dollars, started companies, work for presidents, you know, on and on. And you know, Safi finally said, he realized something that he thought–and he talks like a scientist–he thought that happiness was a dependent variable based on achievement. And he finally realized that happiness and achievement are independent variables. That you can achieve a lot and be happy, you can achieve a lot and be miserable, you can achieve nothing and be happy and you can achieve nothing and be miserable. They're basically independent variables. And the problem we have in the West is the, I'll be happy when... when I get the money status BMW condominium, when I achieve this stuff, and the reality is just doesn't work. Because we never get there. And by the way, this is hard because it's been hammered into our brains constantly. The most popular Western art form sounds like this...there is a person, the person is sad. No, they spend money, they buy a product and they become happy. This is called a commercial. I don't know if you've ever seen one of those, but that message has been hammered into our brains over and over and over again. It's totally pervasive. And the idea that, no, not really. You're not going to find happiness out there, there is no product you're going to buy, there's no achievement, there's no amount of money you're going to make. Half the people I coach are billionaires, there's no amount of money you're going to make, it's gonna make you find peace in life or happiness. Nothing wrong with making money to make money. Nothing wrong with achievement for achievement's sake. As long as you don't believe that, that's going to give you value as a human being. As long as you don't believe that's gonna make you happy. Because I can tell you it won't.

Scott Anthony Barlow 10:53

Let's talk about the opposite of fulfillment for just a minute here. In your book, you say that regret is the polar opposite of fulfillment. I thought that was a really interesting way to think about it. Also, you said one other very curious thing, and I'd like to ask you about it here. You say that regret is a devilish cocktail of agency and imagination.Can you explain that a little bit for me?

Marshall Goldsmith 11:19

Yeah, our regrets are when imagining what would have happened had we done something else. So, you know, it's like, "I could have done it. And I didn't do it." That's the combination of agency and imagination. "And here's what would have happened, had I done it."

Scott Anthony Barlow 11:35

Okay, so here's what I'm really interested in knowing from you because you've been diving into this for a while. And regret is not a... understanding regret is not a new thing for you. Also, I'm curious what have you have found to be the biggest misconceptions with regret today?

Marshall Goldsmith 11:55

I think a couple of misconceptions with regret. One misconception with regret is you have to keep carrying it around, and it sort of doesn't go away. And I think that a big misconception is that because you don't have to carry it around. Carrying around regret is actually a choice. You don't have to carry this stuff around, you choose to carry this stuff around. And one of the things I like in the book is called "The Every Breath Paradigm". And one of my reflections based on your good question is that, if you breathe and you think, "All right, think of those people in the past as a previous version of you." Well, you know, I tell people, take a breath. Think of all the previous versions of you. Now think of all of those people and all that they've given to you that's here. And into they make some mistakes, think about how hard they tried. Did they make some mistakes? Sure. Just forgive those people for being who they were. And the point is, you aren't those people. You see, when I say I feel regret is, you know, you're acting like you were those people. The 'you' that's listening to me right now is not the 'you' of 10 years ago. The father of this listening to me right now is not the father when your children were little, you've changed. And what you did then was done by a different person than you. One of my favorite stories in the book is that the husband and wife are in the car, and they're having a great weekend with the kids. And then he's driving home. And she starts in on what he did 10 years ago. And it's too bad he didn't do this and this. And what he says is, "I'm a different person than I was 10 years ago. And that guy, 10 years ago, did some stupid things. And I'm not that person. And you're not talking to that person anymore. I am a different person." And his wife said, "You're right. You are a different person. Why am I dredging up some 10 years ago, old person. That's not you. That was somebody 10 years ago." So I think a good way to get over regret is realizing in an existential or Buddhist way, that's not you. You're not the same person you were 10 years ago, you're not the same person who made that decision. We change as we go through life. Key point of the whole book is, you know, impermanence and the Buddhist concept of, you know, it's always a new me.

Scott Anthony Barlow 14:22

That was also one of my favorite stories in the book, coincidentally. And you casually mentioned something about "The Every Breath Paradigm". I can't remember... it must be pretty towards the beginning of the book, pretty much towards the beginning of the book. You mentioned that you started using that with clients quite a while ago, when other things that you were leveraging at the time just weren't working. So it just makes me curious about, where did you start to find that people were resonating with that? I would say it's a highly effective way to shift or reframe and I found it very helpful when I read it. But it makes me curious, like, where did you start finding that was working for people?

Marshall Goldsmith 15:06

Well, you know, one of the things I've always tried to help my clients with is not put themselves in stereotypical boxes. I mean, as long as we say, "that's just the way I am", there's a high probability you won't change very much. And most of us go through life saying, "That is me. That's just the way I am" as opposed to, "That was a previous rendition of me. I don't have to continue doing that." So for example, I'll be coaching some guy and he said, "Well, I can't listen, I've never been able to listen, I can't listen." So you got something stuck in your ears? You know, raise your right hand. Repeat after me. "My name is Joe, I do not have an incurable genetic defect. I can listen if I want to." Well, you know, I mean, we talk about ourselves, though, as if we have these incurable genetic defects. And one of the things that I think is helpful is getting people the every breath idea of "Hey, look. That was the me of the past. All right, the ‘me’ of the past didn't listen." Fine. And it's fine to apologize, say, "I'm sorry, I didn't listen, then. This is the 'me' of now. And 'me' of now doesn't have to repeat that. I can be a different person. And it's okay." And by the way, to me, that's not being a hypocrite or phony. That's been what you need to be in the situation.

Scott Anthony Barlow 16:20

To me, it feels like it is more realistic in some ways. I don't love the word realistic, because it gets tossed around in very negative ways. However, I think that it applies here so well. You talk about the idea of impermanence. And then that's where you showcase "The Every Breath". And I loved the idea of impermanence because it seems to be much more true with how life is. We don't stay in the same state forever. But I'm curious what for you, why do you think we latch on to this? Especially Western wise, we latch on to this idea that things are permanent in so many different ways. What do you believe causes that in your opinion?

Marshall Goldsmith 17:11

I think the whole worth Western ethos is the real 'you'. That there is this quote "real you" or this "fixed you". And as you journey through life, that is the 'you' that's here, and it's pretty unchangeable. You know, I mean, the whole concept of the same 'you' that lasts for eternity and all that, that's a much more western concept than the concept of the 'you' that's here today is not the same 'you' that was here a week ago, that we're ever changing, and that we're not really locked into this quote, "real me" thing. One of the things that I teach all my clients is, is to be what you need to be, you need to be what you need to be in the situation. And one of the chapters I like in the book is one on empathy. Because, you know, before this is something new for me, I thought of empathy was kind of a uniformly good thing. And then when I wrote the book, I realized empathy can be a very negative thing. Empathy can do more harm than good. For example, one type of empathy is the empathy of caring. Well, that sounds good, caring. And I love one example, in the book of the hedge fund manager, you don't think a hedge fund managers caring at all. So that's one reason I love the example. I'm listening to this one hedge fund manager interview another one. And he says, "Why don't you have a fund?" He says, "Because I'm not as good as I used to be." And he said, "What do you mean?" He said, "Well, in the old days, obviously, I'm worth billions of dollars. So I made 10s of billions, but I lost 10s of billions." but he said, "You know what, I didn't care." Then he said, "I started caring." I thought these are people's health care and retirements and...I started becoming much more conservative, much less effective. That's quite quit investing other people's money. Well, in the same way that the medical doctor doesn't operate on their kids. I'm the coach of the, you know, CEO of St. Jude's Children's Hospital, he watched this kids die every day. He can't carry that home with him. He's got to let it go. So to me, empathy is being what you need to be for the people you're with now. So for him, it's tough when a little kid dies, but he's got a family. They need him. He's got a wife, he's got kids. Well, when he comes home, he needs to be with them. He doesn't need to be back at the hospital. He needs to be with them. So the whole idea is really, "I am what I need to be now." Empathy is...I'm the person I need to be for the people with me now as opposed to this is what I feel like at the moment.

Scott Anthony Barlow 19:44

How do you reconcile that idea of, "be what you need to be" with the idea that you mentioned just a moment ago, where we, as Westerners, have a tendency to think more, like, I forget how you said it, but figure out who I am or be more of 'me', In your mind, how do you think about that in terms of, maybe reconcile the wrong word, but just tell me a little bit about how you think about that.

Marshall Goldsmith 20:09

The way I deal with that as a concept of professionalism. To me, when I coach a CEO, they need to, maybe, be nine different people in one day, you know, they can wake up, and then they have to do a performance appraisal, they have to have a board meeting, they go to a funeral, they give positive recognition. They're in all these different roles on the same day. They need to be the person who is in that role at that time. That is not to me being a phony, that's been a professional. One of the guys in the book I talked about Telly Leung. Telly literally played Aladdin on Broadway 1000 times. So I asked Telly, "How'd you do it? 1000 times, same role." And, you know, Telly's gay. And he said, "You know, I go out there, and I fall in love with the Princess every night." And every night, he said, "I was a little boy, eight years old, and I went to a Broadway play, and it was so nice, and the music and everything and it just...I loved it." And he said, "Every night, I think of the little boy." And it shows for the little boy. And the point is, it doesn't matter how he feels on, you know, like, my foot hurts, my aunt died last week, you know, suck it up, you're a professional! The kid in the audience, it's not their problem. You need to be who you need to be if that little kid in the audience, not because it's what you feel like being. So I actually had him come and talk to the Children's Hospital, which was really great for them.

Scott Anthony Barlow 21:39

That is fantastic. Interestingly enough, I remember having a conversation with Daniel Pink, another author. We've had him on the podcast, but he said something very similar in terms of, "Not be who you need to be." But he thinks about that idea, that concept in terms of professionalism. So that's resonating highly with me for a variety of different reasons. It also leads me to another topic, the greater topic of the book, like the book is, it's called "The Earned Life". Right? And even, you have a couple exercises in there. One in particular, is the idea of establishing, "what is earned even means to you." And you go on to provide a little bit of a definition throughout, of what earn might mean to you personally. However, I am interested in, not just what your definition of earned is, although I will ask you to share that for our audience. But also what are some of the lesser known examples in your own life that fit that definition of earned for you?

Marshall Goldsmith 22:44

Well, to me, you don't live an earned life, you're living an earned life. So what that means is, I'd say it's your efforts, your risks, and it's not focused on the results of what you do, it's tied to a higher level of aspiration. So the idea is not that you are live...you live an earned life, and you say, "Well, I did this. Now, I'm declaring victory. I won. I've done it. I earned it all." It's a constant process of returning. Bob Dylan said, "He who was not busy being born is busy dying." Well, I believe that. I think the very important as we go through life, we're constantly restarting. And the people that think they won, Michael Phelps after his 25th Gold Medal, thought about killing himself, you know, NFL players, disasters on the whole. My friend Curtis Barn is trying to help as many as he can. Many with drug problems, depression, suicide, you know, then with divorces, they lose their money. Why? They're looking for that result, that glory, and it has to be better than last year. It's a fool's game. So I think, you know, "The Earned Life" is every day you start over. You're the ex football player, okay? You're not the football player anymore. You're not living in Super Bowl Three. You're not living there anymore. You're a different person. That person that won the football game was nice, you're not that person. That was some kid. You're different. So how are you earning your life now, as opposed to just thinking about what you did in the past? And from my experience, thinking about what you did in the past just doesn't work.

Scott Anthony Barlow 24:24

What do you mean by that? Tell me more about that. When you say, what you did in the past or thinking about your experience from the past doesn't work.

Marshall Goldsmith 24:31

It's almost like vicarious living. In terms of the way I'd talked about it is vicarious living. One of the problems in our society is vicarious living. The average kid that's flunking out of school spends about 55 hours a week in non academic media, you know, movies, TV, video games, they're living vicariously, they're not living their own lives, they're living through other people. You can't have a great life if you're not living your own life. Vicarious living is living through other people. In the same way that vicarious living is living through the Kardashians or something like that, the football player who's living on Super Bowl Three is living vicariously. They're not the same person that won the Super Bowl, that's over. And to the degree, their value as a human being is tied up on that person, they can't win. Because the person who's talking to me now is not that person, and it's trying to live through that previous person, as opposed to saying, "Here I am now. How am I finding meaning in life now? How am I finding happiness now? How am I building relationships now? As opposed to what I did 30 years ago?"

Scott Anthony Barlow 25:38

What do you believe is most difficult or that people don't realize, as they are trained to shift how they're living, to focus on living in their own life?

Marshall Goldsmith 25:52

I think that we in the West, particularly, as we've discussed, are just lost in results, and the belief that somehow when I get to a certain point, it's all going to be okay. You know, what type of book ends with the same phrase–and they lived happily ever after– is a fairy tale. Well, I think we're chasing a fairy tale. That somehow I'm going to get there and then I'm going to live happily ever after, wherever there is that there is a there. And once, quote, "I get there" I will achieve this permanent state of happiness forever. As opposed to saying, "I'm starting over. I'm starting over every breath, I'm starting over it's a new me, and I'm going to enjoy what I'm doing. And I'm going to try to achieve something meaningful, and it's tied to a higher aspiration in my life." To the degree you can do that, you win. I mean, I've got some pretty clear research on this, assuming that you're healthy. And assuming that you have good relationships with people you love. And assuming that you have a middle class income, what matters in life? What matters in life is you have a purpose, you're doing something that you think is meaningful, you're achieving something connected to that purpose, and you love the process of what you're doing. If the answer is "yes" you just won the game of life. That's about all there is. If there's any more I'm not aware of what it is.

Scott Anthony Barlow 27:12

What advice would you give to people who are in transition? They're beginning to think about what they really actually want out of life. They're beginning to think more about their purpose, we have so many people that are listening right now that are in that spot, where they're reconsidering how they're living their life, and what they actually want, in so many different ways. So what advice would you give to that person who is in that state of transition?

Marshall Goldsmith 27:39

Well, I do a lot of work with former CEOs who are living your roles too. So I'm very familiar with this discussion. So I've done a lot of work with people of various transitions in life. So I would first say to people, be open minded. Be open minded. You don't know exactly what you're going to love. So be open minded. You may not think, well, I don't think I'd like to be a college president. Well, maybe you wouldn't like to be some college president. But maybe you'd like to be one college president. So be very open minded. Offers are good. I always encourage people get offers. You can always say no, but you can't say no to offers you don't have, be open minded, get offers and think, "Am I going to be doing something that, number one, I can achieve something? Number two, it's meaningful for me. And number three, I'm going to love doing it?" And the great answer is "yes". Do that. You're never gonna get it perfect, but get as close as you can.

Scott Anthony Barlow 28:32

You have, well, let me say that I think one of my favorite things about you is that you seem to ask so many questions that other people just wouldn't ask, or be afraid to ask or not ask for one reason or another. And I'm curious, what drives that for you?

Marshall Goldsmith 28:49

Well, I think for me, it's, one, is curiosity. And two is unkind of different. I mean, I've been studying Buddhism since I was 18. I'm kind of different. And I think that I'm just constantly looking for new and different things to do. And I always have a feeling I'm reinventing myself, I'm reinventing my own life as well. So, you know, that's it. And as I've grown older, the people I work with now, it used to be...my coaching has changed. My coaching used to be strictly helping successful leaders achieve positive long term change in their behavior. Now, though, I really work with people...so many people I work with now are already ridiculously successful. I've already achieved so much that now a lot of my life is just trying to help people have a better life. Help people find happiness, help people find meaning in life. Help people as I said, find fulfillment. So that's a large part of my work right now which I think is very important for me and fun. And again, they don't need me to help them achieve more. You know, they're doing quite fine on their own without me.

Scott Anthony Barlow 30:04

I would agree.

Marshall Goldsmith 30:06

They don't really need me. On the achievement scale, they're already 99.999.

Scott Anthony Barlow 30:11

They're doing fine.

Marshall Goldsmith 30:12

You really think going from a 99.999 to a 99.9999 is going to make any difference? No.

Scott Anthony Barlow 30:19

We'll call them marginal.

Marshall Goldsmith 30:20

It won't make any difference. Now, before we wrap up, can I finish with my favorite advice?

Scott Anthony Barlow 30:26

Yes, please.

Marshall Goldsmith 30:27

I always like to give people my favorite advice that is this: "take a deep breath". Ah, imagine that you're 95 years old, and you're just getting ready to die. Right before you take that last breath, you're given a beautiful gift, the ability to go back in time and talk to the person that's listening to me right now. The ability to help that person be a better professional, much more important, the ability to help that person have a better life. What advice would the wise 95 year old you looking at death, who knew what mattered and what didn't? What was important was not important. What advice would that old person have for the 'you' is listening to 'me' right now? Stop and breathe. Whatever you're thinking now, do that. In terms of a performance appraisal as the only one that will matter. Nettle person says, "You did the right thing." That old person says "You made a mistake." You really don't have to impress anyone else. Some friends of mine interviewed all folks who are dying got asked this question, "What advice would you give? On the personal side, three things. Thing number one, be happy now. That's what a lot of the book is– be happy now. Not next week, not next month, not when I get this or that. Find joy in the process of life itself. Because the process is all there is– be happy now. Number two is friends and family, don't get so busy climbing the road of success, you forget the people that love you. And then number three, if you have a dream, go for it. Because you don't go for it when you're 35, you may not when you're 45 and probably won't when you're 85. Business advice is much different. Number one, life is short, have fun. We're all gonna be equally dead here. Just have a good time. Enjoy the journey of life. Number two, do whatever you can do to help people. The main reason to help people has nothing to do with money or status or getting ahead, the main reason ill people's much deeper than 95 year old 'you' will be very proud of because you did and disappointed if you don't. And if you don't believe that's true. And if you any CEO who's retired, I've interviewed very many and asked him a question, what are you proud of? None of them have ever told me how big their office was. All they've ever talked about, so people would help. And then finally go for it. World's changing, your industries are changing, your life is changing, do what you think is right. You may not win, at least you tried. Back to regret old people, we almost never regret the risks we take and fail, we usually regret the risk we fail to take. And finally, as I've grown older, in some ways, my level of aspiration has gone down and down, my level of impact is going up and up, I quit worrying about what I'm not gonna change. So my goal on our little podcast here, number one, thank you so much for inviting me is pretty simple. If a couple of people listening to our little podcast have a little better life, I feel very good about our time together.

Scott Anthony Barlow 33:24

I appreciate it immensely. I have heard some of that advice. And you give it before and I've personally benefited from it. So I appreciate the opportunity to hear it live in conversation now. And thank you so much for making the time and taking the time. And also for people listening, I highly recommend the book. It's called "The Earned Life". And where can people find that, Marshall?

Marshall Goldsmith 33:51

They gave me a million dollar advance. So my guess is it's gonna be pretty much everywhere.

Scott Anthony Barlow 33:55

Everywhere. All the places you buy books go and search the area.

Marshall Goldsmith 34:00

I think it shouldn't be that hard to find. And then and also go to my website, www.marshallgoldsmith.com, my LinkedIn, my YouTube, I give everything away. I'm glad you brought that up, I forgot. All my material, you may copy, share, download, duplicate using church charity business nonprofit. And by the way, not only do I give it all away, if you want to modify it, modify it, you want to change it, change it, you want to put your name on it, put your name on it, I don't care. My feeling is if it helps anybody, please use it and I'll be honored if you use it in any way that produces any good in the world.

Scott Anthony Barlow 34:42

Many of the stories that you've heard on the podcast are from listeners that have decided they want to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 35:46

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Scott Anthony Barlow 36:05

Today, it's just you and me, talking about how to find the time to make a career change even when you are insanely busy. And the reason that we've wanted to do this type of episode for a really long time is this is one of the biggest things that stops people again and again and again. If you are wanting to make a career change, finding the time, making the time, prioritizing the time, those sound like they should be easy, and we all know they're not. And I don't want you to have to feel bad when it isn't easy. And instead, I wanted to be able to give you some ways to be able to find that time, take back that time and do something about it here.

Scott Anthony Barlow 36:52

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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A Career Change Can Pay Well: How to Ask for More with G. Richard Shell

on this episode

You’ve done it! After logging numerous hours of hard work focused on a career change, you have received The Job Offer. Your ideal role at a company you really want to work for. Wooooo! Now it’s time for a little more hard work and then you can really put your party pants on. That’s right, you have a little more work to do.. you still need to negotiate. Why? Because you actually can (and should!) ask for more.


When you receive a job offer, you are in the best position to negotiate. It’s your time to get what you want, whether that is more money, better benefits, flexibility. On the other hand, if you’ve been with a company for a few months (or years) and think it’s about dang time to ask for a raise, you can (and should!) Listen in as professor, author & negotiation expert, G. Richard Shell gives real life examples of job and salary negotiation.

What you’ll learn

  • How to ask for more money when you receive a job offer
  • The trick to making negotiation less awkward
  • How to prepare and set goals for your next negotiation
  • How to ask for a raise

Success Stories

I had listened to the Happen To Your Career podcast for several years before reaching out to Scott about getting career coaching. I'd been in my role for nearly 10 years, wanted to stay, but felt like it was time to renegotiate. What I expected/hoped for was maybe a 10% raise MAX, as I was already near the top of my salary range for the area. Scott pushed me to ask for more, helped me feel confident I was worth that ask, and coached me through how that will probably go, what to say, when and how to say it, what not to say, etc. I walked into my boss's office prepared and he knew it. As my request went higher up the chain, they knew it as well. My preparations and HTYC's great coaching paid off, in a few week's turn around time I was given a 20% raise, and renegotiated job duties which will help me enjoy my job even more! I highly recommend both their podcast and coaching services, Scott and his team are the real deal!

Justin, Engineer

I was able to negotiate a higher salary, accepted the offer and I can not be happier! You truly helped make this process as painless as possible! I would (and will) recommend your services to anyone and everyone looking for a new job (or current job pay raise).

Kevin Larsen, Manager of Maintenance, United States/Canada

I have worked my entire career in behemoth companies (Hershey, Kraft, Pepsi), but I never felt like my creativity could really be stretched. I was often told I have great ideas but there was no way they would happen. So I found myself really discouraged and wanting a more challenging, creative career. And to top it off, I’m making almost $40,000 more a year. I certainly don’t expect that kind of increase every time I make a career move, but I knew my skill value and what I bring to the table. I held my own and negotiated. Now my salary is on par with my male colleagues.

Julie Laughter , Senior Manager, Sustainability

I greatly appreciate your help in bringing this along because I wouldn't have had the confidence to negotiate and to be where I am today without the help of a lot of other people. You played a really significant role in it. I'm not going to be that everyday person that hates my job, I'm going to stretch and I'm going to aspire to be better and I'm not going to make that everyday salary. Thank you Scott for putting this out there for all the people that are trying to do a little bit better and trying to go a little bit farther. This is awesome. I love this. This thing that you do, the whole HTYC thing, from the paperwork all the way down to the podcast and just helping people understand that there is success out there and it is attainable but you've got to work for it.

Jerrad Shivers, Market Manager, United States/Canada

Richard Shell 00:01

The price tags are just made up. Somebody writes a price on your job the day before you walk in to talk about it. And whether you negotiate or not is a choice you get to make.

Introduction 00:17

This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:41

Let's time travel into the future for just a moment. It's a few months down the road, you've been working on a career change, finding the right organization, determining what matters most to you, all the things, you've been doing that for months now and your commitment has paid off. You've just received an offer from the organization that you want to work with very most, it's pretty much a wonderful fit all the way around. Okay, so you finish popping some champagne, you do some happy dancing, it's now time to negotiate. You might be thinking, "What? Negotiate and risk losing this amazing offer?" And that's so commonly the response. Or even if you're willing to negotiate, so many people think that it is a struggle, and it is something that they don't want to do, and it's undesirable. I want you to think about it like this, receiving that offer means, out of every single person that was considered for position they want you. Now, the balls in your court. So how do you propel yourself for that conversation? How do you make this amazing offer actually everything including on the finance side, including on the offer side, including the other things that can be structured into an offer? How do you make it all that you thought it could be into your ideal?

Richard Shell 02:04

If there are a lot of things you want to bring into this discussion that from your point of view might help you achieve your goals, which is to get a certain amount of money with a certain set of benefits by a certain time. And that has to be done beforehand. I can't emphasize that enough. You walk in with no goals, you're gonna get what they offer because you don't know what you want.

Scott Anthony Barlow 02:26

That's Richard Shell. Richard is a highly experienced lawyer, author, and is currently a professor at Wharton School of the University of Pennsylvania, where he teaches MBA level classes and workshops on negotiation and persuasion. Because of his expertise in these areas, he was even sought out by the crisis negotiation unit of the FBI and served as a consultant for them. Here's the thing, you're gonna get to hear how Richard's background in education helps him provide wonderful examples on how to approach negotiations. In particular, I want you to pay attention to what we talk about in our conversation for job offer negotiations. And he does a fantastic job by providing exact language that you can use during your next salary or role negotiation.

Richard Shell 03:13

I am not a natural born negotiator. It was actually something that I felt things anxiety about. And at a given point, I went to law school and went to be a lawyer. And when your lawyer, it's not an option. You're doing a lot of negotiation, you have to all the time. I felt very uncertain about it. I did my best, I looked for role models. But it became a topic that I went, "you know what, I bet there's a lot more to know about this than I'm bringing to it." And so when I got the opportunity to switch careers into being a professor at the Wharton School, one of the beauties of being professors, you get to study what you want to know more about. And I made negotiation, my topic. And so I just went to school on it. And the more I learned the better I got, and the better I got the more confident I got. And then the more confident I got, the better I got. And eventually I started an executive program on negotiation. And the book "Bargaining for Advantage" actually emerged from the executive program. Because as you're teaching senior executives, you learn a tremendous amount about all these different contexts that they're negotiating, including people from Africa coming to the program, who have been hostages, and how they negotiate their way out of it. Or people who are buying and selling businesses and how they do that, and people who are heads of private equity firms, just all these different contexts. So as that began to happen, then I just got loaded with examples, stories, context, and then I could write the book from a business standpoint, and really feel like I was talking about something that I knew about, not because I've done all those things, but because I've been working with people who do them all the time for money and it's their life's work.

Scott Anthony Barlow 05:04

One of the points that, I believe it was in your book someplace, that you had mentioned is that negotiation often is happening around us, even though we may not realize it and we find ourselves in these situations where we're negotiating, but may not have realized how or when, or where, or even for what necessarily. And the story that I recall, was something along the lines of, I want to say babysitting the hamster or something along those lines. Fill me in. Tell me more.

Richard Shell 05:39

Yeah, sure. I think at a sort of premise level, you can't negotiate unless you know you're doing it. So I mean, you can't do it skillfully. So first step is awareness. And it's often the case that they sneak up on you. So I was living near the university with my family and two sons. And the phone rang one evening, as we were eating dinner, and it was a neighbor's daughter whose name was Emily. And, you know, her father was another professor, you know, we knew the family really well. And she was in middle school. And she said, you know, she was raising money for her little middle school softball team to go on some trip during spring vacation and what I buy a basket of fruit that, you know, they were on selling. And basically, there was a $10 and a $15, and a $20 option for the fruit. And so I listened to it for a little while, and I kind of went "Well okay, Emily, you know, we want to help you. So we'll take the $10 basket." And just then my older son says, "Is that Emily?" I said, "Yeah", he said, "Ask her about the guinea pig." And I went, "what guinea pig?" and we have a guinea pig, but our younger son had just gotten his guinea pig, we're going off for the holidays, we needed someone to take care of the guinea pig. So I said to Emily, "Emily, are you guys gonna be around this weekend?" She said, "Yeah." And I said, "Would you mind taking care of Ned's guinea pig?" And she said, "Oh, we'd love to do that. But in that case, could you take the $20 package?" So she was negotiating. I wasn't. And what am I going to say at that point? I mean, I can't say "No, Emily. I'm gonna make you take care of the guinea pig." But it was a good example of even a child, in fact, children almost always realize that there's some give and take going on. And they're alert, that when someone asked for something, they get a chance to ask for something back. And so I got trapped.

Scott Anthony Barlow 07:32

So I have kids, my oldest right now is 12. She's going to turn 13. And I see a lot of evidence that they are very painfully aware that there is always that give and take and trade offs and all kinds of situations as it relates to negotiation. It also makes me curious, at what point do we fall into naivety somewhere along the way, where we're painfully aware that initially like with our parents, but then later on are like, "oh, I guess that's all happening." What are your thoughts on that?

Richard Shell 08:06

Where do we miss it? I think kids actually understand the fun part of it. And they also understand that everything... they're in a relatively weak position, because everything they get comes from their parents. So they're, like, totally dependent. Now, when you're totally dependent on someone, do you study them? Yes, you do. You study them like a holy book. So if they want to get a little more of whatever it is, that's on their list of things that they want, they've studied you, they studied your spouse, they know the whole social story there. And so they have to negotiate, because that's the only way they can, you know, get more of what it is they want. They can of course ask and different families have different cultures. But they don't always get by just asking. So then they have to be a little more clever. Now, the adult world is full of rules. It's full of standard operating procedures. It's full of price tags. It's full of all these things, especially in our culture. Now, if you go to, you know, Ghana, and you know, go shopping, it's a different experience, because they're haggling over everything. But if you go to the supermarket, you know, you don't go up to the guy at the meat counter and say, "Well, I see you're offering filet mignon for $30 a pan, what do you say to 20?" Good luck to you. I mean, that guy doesn't have the authority unless they own their own shop to just count what's sitting there with a price tag on it. So we're acculturated to forget. We live in a price world, not a haggling world. And so there's a lot of support for forgetting in our culture. And you know, then when we learn it, it take a job negotiation, for example. You go, you know, into an employment negotiation and are used to a price tag. And so you're thinking, well, they're offering "X" so that it's like the price tag. So, you know, I'm gonna say yes, or I might lose the job, or I might look like I'm greedy or crazy or something. And actually, at that point, what's going on is, you're not in a market, where there's a price tag. The price tags are just made up, somebody writes a price on your job the day before you walk in to talk about it. And whether you negotiate or not, is a choice you get to make. But when people negotiate it, you don't look crazy, you don't look unreasonable, you don't look like you're coming from another planet, what you look like is someone taking initiative, someone who's got some skills, someone who can do it well and have these awkward conversations in a way that make other people comfortable, which is a really important skill to have. So in some ways, the negotiation process, once you put it into a place where there is no market price, that's the signal, there's no market price, they just... somebody puts a number on something, then it's going to be negotiated if you want to. And most jobs are like that.

Scott Anthony Barlow 11:09

This is really interesting. There are about seven different things I'd love to dig into. However, the most important of those, first are, you mentioned, making people feel comfortable through these awkward conversations and that being a really valuable skill. I don't think I've quite heard it explained that particular way. So one, tell me more about what you mean by that. And how can people begin to get very good at that or practice that?

Richard Shell 11:40

Yeah, well, it depends. Well, you know, how do you make, let's say, you're in sales, how do you make your customer feel comfortable? Well, it depends on who the customer is. So when you're negotiating a lot depends on who your counterpart is, and what their expectations are, and then also, who you are. And part of that, what you get when you buy “Bargaining for Advantage” is a personality assessment, which gives you a chance to benchmark your own sort of impulses and emotions, and learn, well, you know, I'm a pretty cooperative person. And so I'm going to need to make some adjustments to be more assertive, or I'm a very assertive person. And in order to, you know, make this work, I'm gonna have to dial it down a little bit, and listen a little more and be more sort of open to questioning people. So the way you make someone comfortable is going to depend on the emotional intelligence that you have about yourself and the other person with the surrounding circumstances, building a set of expectations. You've got a lot of things to talk about and the last thing you want is to make yourself one of the issues.

Scott Anthony Barlow 12:54

Explain that for me. Tell me more about what you mean, when you say...

Richard Shell 12:58

When you make yourself an issue, it means that people start going this person's trouble. They have a personality quirk that don't listen. They overtook me. There's stuff that, you know, some ways you're sort of still interviewing. And so if you make yourself an issue, people started thinking, "you know what, this may not be a good fit." And now you're adding risk where there wasn't any. So I think it's important to just, again, it's social appropriateness. Now, I'll give you a quick story. So I had a student, a student of mine, who was going to work for a hedge fund. And they got this offer. And they started to negotiate it. And they became so aggressive in the negotiation that they started offending the person they were negotiating with. Now, it's a hedge fund. So they want you to be aggressive. But they also need you to be able to client interface. And the person who was making the offer was obviously the person in the power seat in this discussion. And it became obvious that my student who had a very aggressive personality and had trouble containing himself sometimes didn't really have the social intelligence to dial himself down to make the appropriate adjustments to who actually owned the room. And they went through the offer. And he came to me and went, "what did I do?" I said, "Well, you weren't paying attention to the social situation you were in and you overdid it." So you need to learn how to dial it down when you don't have leverage. When you get leverage, you know, maybe there's a chance for you to behave this way. But even then, it's not a great idea. Sometimes when you're up against someone like you, it'll be a shame, imagine you'll both enjoy it, but this other person was not like you and so you blew it. So there's a boundary condition of behavior that we expect in certain social conditions. And when you go outside that boundary, other people become uncomfortable. They don't know where you're coming from, they don't know where you're gonna go next. They wonder what's happening. So your goal as a negotiator is to stay inside the boundary conditions, that is going to allow for open communication, but not make any concessions on your goals. So there are two things going on. One is the social. How do we deal with the other person? The other is your cognitive, where are you going? What's your goal? And then, you know, how close can you get to it?

Scott Anthony Barlow 15:47

Tell me about how that can look in the real world. Because I think that what you said there is so important about not going outside of the perceived social, I forget the word you used, the perceived social boundaries. However, you know, I think that that makes sense on its own, what could that look like? Let's use the, you mentioned, job offer negotiation earlier. Let's use that as a thread here. What would that look like in that situation? Well, I'll give you a situation right now. So we're experiencing this right now. We have someone who were helping who, just now, got an offer just a few days ago. She is about to go and have a conversation with them about that offer. What could that look like in that?

Richard Shell 16:38

Absolutely. So you know, again, I hate to do this to you, but if she's got an offer at a hedge fund, and, that's going to be one set of assumptions about what they'll expect. Because if you're gonna work for a hedge fund, they want you to be aggressive. And if you come in and just softballs negotiate, they're gonna think, "do we really want to hire this person?" On the other hand, if she's got an offer at hospital, and, you know, it's all about patient care, and nursing and stuff like that, then they're not gonna want someone who's aggressive, they're gonna want someone who shows a lot of social intelligence, both people can go in with a goal, you know, whatever the goal is, and I think you set your goals in a salary negotiation, by virtue of what the market tells you, that span of reasonable fair compensation is at this kind of place, in that part of the country, for this kind of position. So you need to do some research. It's just like, if you're buying a car, you know well the MSRP price for the Honda, you know, is X. And with these many bells and whistles, it goes up a little bit. So that's where the offer is. The offer is based on their perception of what the standards will support. You come in, and then you have a respectful conversation, maybe more persistent or less, depending on whether you're in the hospital or the hedge fund, and start talking about what's fair. So obviously, we need to talk about the salary. I'm very excited about the offer that you've given, I can't tell you how close this is, just something that I could see myself doing and really being helpful to you with the experience I bring. And I think we have a shared interest and having a package that works in terms of it being fair for what people get when they do this kind of work in Memphis. So maybe you could tell me a little bit more about why you perceive this package that you've offered as a fair offer. And then let me see if I can think about that and come back to you and respond with some perceptions of mine on how we might improve it.

Scott Anthony Barlow 18:50

I love that, first of all, thank you for giving a specific language that is so helpful, and makes it real world and people can start to understand how they can embed it into their own reality too. So thank you for that. And I heard you be able to ask, instead of just responding in that situation and saying, "hey, you know, we're off. And here's what I'd like instead." Instead, I heard you use the language to ask, you know, tell me why you feel this is fair from your perspective.

Richard Shell 19:25

Yeah, I wouldn't even use the word tell.

Scott Anthony Barlow 19:29

What did you use?

Richard Shell 19:31

Explain.

Scott Anthony Barlow 19:32

Ah, I like it. Tell me the difference in your mind between those two words.

Richard Shell 19:36

Because "tell" is a kind of challenge to, you know, like, justify yourself. And "explain" offers the opportunity to give a reason and to get inside their head and see how they came to that conclusion. And there's a trail of breadcrumbs of logic that led them to this place and you're just trying to get in and follow the breadcrumbs back to where it started. And do it in a way that you're sharing information, it's like you're gonna pull this information about fairness. And you've got some, and they've got some. Let's see if we can pull that. And then maybe the salary number, it looks fair after they discuss it, and you, you know, kind of think about it, you go, "Okay, I really see where you're coming from with that. So the package interests me as much as the salary. So I'd like to sort of hold that for a second. And then let's talk about the insurance, the vacation, bonus possibilities, how often will I get reviewed. So if you find performance is excellent, can I get rigid for a salary raise? A little sooner than maybe you might have otherwise thought about." There are a lot of things you want to bring into this discussion that from your point of view might help you achieve your goals, which is get a certain amount of money with a certain set of benefits by a certain time. And that has to be done beforehand, I can't emphasize that enough. You walk in with no goals, you're gonna get what they offer, because you don't know what you want. And people that don't know what they want are pretty easy to deal with. Because they can be persuaded to want what they're being given.

Scott Anthony Barlow 21:16

So let's talk... I think that brings up such a great point here, with establishing your goals, what you want out of the negotiation, what you want out of the interaction. So tell me more about what advice would you give to someone who's in that situation. Let's just keep using this job offer, like this real world job offer situation that we have going on right now with one of our clients.

Richard Shell 21:41

Can we give this person a name? They didn't have a real name, but just named her.

Scott Anthony Barlow 21:45

We're gonna call her Sarah. How about it? To protect it in the sense and everything else. So Sarah.

Richard Shell 21:52

Yeah. All right. So Sarah. Sarah's got a job negotiation, she's got an offer, which means they have not just said, we want to hire you, but they've said, we want to hire you and here's the deal.

Scott Anthony Barlow 22:01

Yep, that's where she's at right this very second. So that's perfect.

Richard Shell 22:05

That happens to me in my life all the time, because I teach in an MBA program, and students get offers, and they come up to my office, and they say, "Okay Professor Shell, what do I do now?" So you get out a piece of paper, and you write down the world as you would like it to be working for this group. Maybe you have some work life balance issues that you would like to take care of, maybe you've got some planned vacation that you already had in the books that your family's eager to take, and you've already got a down payment on the vacation place, whatever it is. So make a list of all the things that would make you a really happy camper. And then think, "Okay, do I need more information on some of these to help with the standards?" That standards are a really important concept in negotiation. Standards are the justifications we offer, that what we're asking for is fair and reasonable. And that means that you've got some benchmarks, you have a friend who has a job like this, and they're getting this in their job, your last job actually offered a better version of this than this one is. And so you have a version of reality that you can talk about, that is just not quite in sync with the one that you're seeing on this piece of paper. So now you have your standards, you have your wish list. And then you go in, and you start talking about the items and where you'd like to go with it, and why you're grateful so that you keep the month communication open, and you have a direction you're headed. Now, it doesn't mean you're gonna get it all. But another thing that I would advise in this kind of situation for Sarah, is that she uses at least one meeting just for information. Don't consider the first discussion over an offer letter, as we got close it today. Unless there's urgency on their side, there's always it depends. But if there's a chance, say, you know, "I got this letter, I'd love to talk to you a little bit more about it. So I can understand it. And ask a few questions and just kind of fill out the parts of my brain that don't have the information that you have. Because you do this all the time. I only get to do this once." So then use that to upload. You know, why is it fair? Are there options here? Are there, you know, are they flexible there? What's going on? And then say, "Thank you, I'd love to think about it. I'd love to get back to you. What's the deadline we have to meet here? I want to work with you on that." So then they get some time, then you run back and then you start doing things like calling Scott and saying, "Scott, this is what they said, what do you think?" And getting perspective consulting and then setting a set of priorities so that you know what this is the most important thing so let's make sure we secure that. And then you come back with a response, where you get to say, "Well, I thought about it a lot, I think it's great. There are a few areas I'd like to tweak if you're open to discussing. And so here's what I'm thinking at the moment." And then you get your turn. And they get to say, "Are you crazy? No, never. We've never done that for anybody." Just asking, you know, just checking, you know. And then, you know, depending on how it goes, you might even go to a third meeting. So you might exchange your proposal, then on email, just to summarize where you think things are, and consulting in between sessions really important. You don't want to do this alone. We have a saying at the Wharton negotiating workshop, "never prepare alone." Why is that? Because you're in a bubble. You don't even know what you're not asking for and your own fears or anxieties, people negotiate with themselves a lot more than they negotiate with other people. And if you're talking to somebody else, and you say, "Well, I would never ask for that." Somebody else will say, "why not?" "Well, it just seems unreasonable." "What? Doesn't seem unreasonable to me. I mean, it's not what you're asked for, it's how you ask for it." "Oh, okay. All right, Bill, before I abandon that, maybe I'll keep that on the list. But if you didn't have somebody to talk to, you talk yourself out of it in the second" or the reverse may be happening, you may have something on the list, and this person knows the industry and they know that if you go in and ask for that, they'll ask you out the door. You know, that is certifiably insane. It shows you don't know anything about the job, if you ask for that. And so you lose credibility if you put that on the table, when you don't need to say your helper can, you know, give you a little more information that maybe that's something you want to just abandon until you've been there five years, or whatever it is. So other people's perspectives are really important.

Scott Anthony Barlow 24:32

[26:52] You said a couple of things there that I think are particularly powerful, one, you were talking about your own fears. And you mentioned the "Why don't you want to do that?" "Well, it sounds unreasonable." "Well, that doesn't sound reasonable to me." I can't tell you the number of times like, into the probably well over 1000 times that I have been involved in that conversation. So that is very real to prove your point that never prepare alone. Your perspective is going to be missing some pieces in one way or another. So I really appreciate you making that point. One other thing I wanted to ask you about too, you mentioned deadlines earlier and just as a part of the conversation asking about deadlines, I have found, and I'm curious if you've seen this too in other places, but when we get to deadlines, especially for things like job offers, there is some crazy fears that have a tendency to surface as it relates to deadlines. Like, I feel like I can not ask for seven days. Or I feel like if I go more than giving them 24 hours to respond like it might disappear as an option. So question number one is, have you seen that same thing? Is it relates to job offers or other places in referring to those fears popping up around deadlines that it might disappear? And then two, what advice do you give, I guess I would say, to help with that?

Richard Shell 28:24

Well, a deadline is just a way of making something scarce. So you've got an opportunity, as soon as you put a deadline on it, it becomes scarcer, because it could go away. And that's the reason you put a deadline on it. And every time something becomes scarce here becomes more valuable. That's basically the law of supply and demand. So people put deadlines on things for a variety of reasons. Now you know, it may have the effect of creating some urgency on the other side, but they may put the deadline on because they have another person, it's gonna get the job if you turn it down, and the other person is gonna go poof. And so they have to get an answer from you, because otherwise they lose Plan B. And so I've done this on the other side, I'm the chair of a department at Wharton, I hire people. And we have Plan B and C sometimes. And we need to manage it with deadlines. So it's nothing necessarily bad or aggressive about having one. I think it helps if you ask why the deadline is important. And that way, if there really isn't any reason, you probably have a different kind of deadline. Then if they say, "Well, we need it because there's a regulatory filing coming up at the end of the month. And we have to have our headcount settled." But that being said, if the deadline becomes an issue, that is inconvenient, you can't get the information you need by the deadline, your person you're consulting with is in, you know, Timbuktu and can't be reached on the internet until next week. Then I think you go in and you say, "Can we talk about the deadline? Because here's why I'm having a problem meeting it. But if you... if it's totally fixed, I'll try to cope but if it's possible to get an extra day or two or a week, or whatever it is, then I'd really appreciate it. You know, as I said earlier, you do this all the time. But this negotiation, for me, is huge in my life. And I'd like to be able to take the time it takes to make sure I get it right. But I want to work with you. So you know, is there a chance we could add some time to it?" So you can negotiate if you need to, otherwise, don't worry about it, and even make it a concession you've made. "So I got a deadline. I've been working with you on that. Now, can you work with me on, you know, the start date?" And so now you're doing the guinea pig thing. They asked for something, you get to ask for something. So they had a deadline. So you could ask for a late start date. But the important thing is almost every deadline is set as a result of a negotiation by somebody. And anything that's been created by a negotiation can be renegotiated.

Scott Anthony Barlow 31:10

Richard, I have probably more than enough questions to keep us going for months. However, I just want to say thank you, first of all, this has been amazing. I really appreciate both the stories and making this very palatable, giving exact language that people can use and also differentiate where people need to consider that it depends. Thank you for addressing both sides. That has been very, very helpful. I wanted to do two things. One, we mentioned the bargaining styles assessment, where can people go and take advantage of that?

Richard Shell 31:51

Well, it's in the appendix in the book. So the book is widely available. It's in 17 languages. So it's not hard to find "Bargaining for Advantage". And if you get the book, then it's on the Kindle. It's in the Paperback. And it's Appendix A, I have to say about everything we talked about today. And the book itself is threaded with that. So it's sort of... a chapter will say, if you're an accommodating person, this might be the best move at this moment. If you're a competitive person, something else might be the best move. So it has a kind of a theme through the book that your personality is an important thread.

Scott Anthony Barlow 32:27

First of all, the title of the book is "Bargaining for Advantage: Negotiation Strategies for Reasonable People", which I personally loved as a title. And at the same time, I found it very helpful, almost it made the book more interactive. That's probably the best way that I could describe it, which then I believe, for me personally, made it feel much more useful, and therefore actually be much more useful, as well. So really nice job with that, get the book so that you can get the access to the assessment as well, because they work very wonderfully hand in hand. And is there any place else that people should go? Or could go if they're interested in learning more about you, your story, or the book itself?

Richard Shell 33:15

Sure. Well, GRichardShell.com, is my personal website. So I've written four books, not just this one. And so that website has information about some of the other books. And then, you know, I actually think that, I mean, we offer executive programs that weren't, and people come for a week and study that subject with us. And it's the best possible learning environment for someone whose company is willing to sponsor them, but it's pretty expensive. So it's a luxury item. Otherwise, I would just say, take every advantage you can to make negotiation one of your things. It's just like playing the flute, if you practice you'll get better. And learning about it by reading books, by going and listening to podcasts that interview people and discuss it, seeing how important it is in diplomacy or in business or in real estate are all the different ways that it comes up, follow it and then the final thing that I enjoy the most is look forward in movies. The office is nothing but a wonderful Encyclopedia of negotiations that illuminates how people behave and how it works in a really good humored way. But it's you know, it's really fun once you start getting your arms around it, to see it like that in films and television and understand it and you kind of go, "Oh, I get it. I got to understand it now." It opens up part of the world that you might not have understood before.

Scott Anthony Barlow 34:50

Well, I really very much appreciate both the conversation and the time. So thank you.

Richard Shell 34:57

Oh, Scott, my pleasure. I appreciate your having me aboard here.

Scott Anthony Barlow 35:05

Many of the stories that you've heard on the podcast are from listeners that have decided they want to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 36:10

Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Marshall Goldsmith 36:28

What advice would a 95 year old you looking at death? Who knew what mattered and what didn't? And what was important and what's not important? What advice would that old person have for you is listening to me right now?

Scott Anthony Barlow 36:43

How many versions of you are there? No, I'm, I'm not talking about alternate universes or anything crazy like that. Here's what I mean. Do you think you're the same person you were 10 years ago? About five years ago? I'm gonna say probably not. Yet, so often when I talk to people about making a career change, they feel stuck on a career path that 18 year old or 20 year old them selected and said "Hey, this is what I want to do." And ultimately, they're scared to make a change because they believe they'll regret leaving their career comfort zone.

Scott Anthony Barlow 37:22

All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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Pivoting To A Career That Fits When Your Priorities Change

on this episode

Aligning your career with your priorities can be challenging, but it’s not impossible. 

After 10 years as a high level marketing professional, Haley wanted to let her foot off the gas. She wanted a career that was more flexible for her family, but she was fearful a career pivot would jeopardize the experience and success she had gained over the past decade as a marketing executive. 

Learn how Haley made a career change to a role that aligned with her priorities (without derailing her career trajectory!)

What you’ll learn

  • How to know when it’s time to leave your long-term career (even if it’s going well!)
  • The importance of giving yourself permission to get out of your career comfort zone
  • How to align each phase of your life with your career
  • The benefits of taking small steps toward your ideal career 
  • Why you need a personal board of advisors
  • The importance of being selective and waiting for the right offer 

Success Stories

Getting clear on what I wanted helped me to recognize how perfect this opportunity was when it came along and the choice to switch was a no-brainer. Thanks for doing the work you do!

Austin Marlar, Frontend Developer, United States/Canada

Thank you both for inspiring me to always ask, "Why NOT me?" and stick to my values for what I want for my life. I couldn't be happier and more excited for this new life!

Lisa Schulter, Special Projects Manager, United States/Canada

After working many years in aerospace as a Manufacturing Engineer, I wanted to move into a Program Manager role without ever holding a PM title or certification. Scott and HTYC helped me to showcase my relevant strengths and made me feel confident and prepared for the interview stage. I landed the Project Manager job I was seeking even though there were qualified internal candidates available. I was able to avoid a disruptive family move and am loving my new position.

Andrew Gagnon, Project Manager, United States/Canada

The role is meeting my expectations… totally owning the marketing function. And luckily the founder/president is always forward-looking – he just presented us a huge strategy doc for the next year. So there will be an opportunity for us to grow beyond our initial audience, which is great. I applied (against conventional wisdom!) and went through a lengthy interview process. I did use the resume/cover letter chapter quite a bit to customize what I used to respond to the ad. I also found that using the Interview chapter was super helpful in formulating “SBO” oriented responses, and I even used some of them in the interview. Having those “case study” type responses was really helpful and I believe cemented my candidacy. BTW – they hired me completely over Skype and phone! I never met anyone from my company (in person) until last week at a conference.

Erica Fourrette, Marketing Director

Haley Stomp 00:01
I had been in a role for about 10 years and we had done amazing things. I had built a team, we had grown the business, so much success, so much fun, but I was at that point where it was more about maintaining an incremental growth. And I was ready, I was hungry for that next thing to challenge me.

Introduction 00:23
This is the Happen To Your Career podcast, with Scott Anthony Barlow. We help you stop doing work that doesn't fit you, figure out what does and make it happen. We help you define the work that's unapologetically you, and then go get it. If you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.

Scott Anthony Barlow 00:48
When my youngest son Grayson was born, I remember a shift that took place for me internally, and it went something like this. In my head, it sounded like, "Okay, I now have three small kids at home, and I am at work or commuting like 60, sometimes many more hours a week. And when I'm not there, I'm stressing about work. So something's gotta give, something's got to change." Now, this is similar to what happens for a lot of people. And maybe it's bringing a new child into the world. Maybe it's your favorite coworker find a new job. Something happens externally, where you decide it's time for a priority change, a priority shift. And making that decision alone can seem life changing, but it can also be kind of terrifying. It can seem like, "Okay, I want to leave. I want something new, but has my entire career, all my degrees, my experience, all the time it took to get here, has that been for nothing?

Haley Stomp 01:54
I mean, my job was my identity. So I had to figure out who was I without this job and what did I want to do. And there was some work for me to understand that, just because I left that role, I didn't leave all of my strengths behind. And I didn't leave, you know, who I was behind. All of that was still me.

Scott Anthony Barlow 02:15
That's Haley Stomp. And as you'll hear in just a little bit, Haley received her degree in chemical engineering, and later pivoted to marketing. She has now accumulated a lot of experience and is currently a fractional chief marketing officer. And just as importantly, if not more importantly, a mom. Haley realized it was time for another career pivot when her priorities begin shifting from her home life and work life, and they were no longer matching. I want you to take a listen in the conversation that I have with her, because you're going to hear how Haley came to terms with leaving the company that she had been at for well over a decade. And what it took for her to figure out what she wanted her career to look like, and how it could truly fit to the rest of her life. Here she is talking about where her career started.

Haley Stomp 03:11
Yeah, I've made a couple of big pivots during my career. So I graduated with a chemical engineering degree. And I went into engineering in a food production company. So I know how to make a lot of different things, breakfast, cereal, fruit, snacks, and cake and all kinds of stuff. So that was exciting. I did that for several years. And then I made a transition from that company to a different company. And when I switched to that job, I started my master's to get my MBA. And during my... when I was getting my degree at night, I started shifting from manufacturing into R&D and project management. And that gave me a whole view of all the different functions in a business. And I realized that marketing was having a lot of fun. They were getting to go do stuff and get out of the manufacturing plant. And so as I was finishing my degree, I tailored my classes to the marketing end. So by the time I got done with my master's, I had been eyeing a marketing job within the same company. I moved into that role. That was a big change for me to go from being an engineer to being charged marketing. And...

Scott Anthony Barlow 04:24
Okay, hold on. Let me ask you about that then. So was that really a case of where you're looking at other people in marketing and be like, "that looks like they get to have all the fun." Or were there other elements there that caused you to say, "Hey, I think I want to lean more towards marketing." Tell me about that.

Haley Stomp 04:42
Yeah, I mean, it was both. I was working on really important projects, but I literally bought a manure spreading truck for a project I was working on. I was working with sulfuric acid, which was dangerous. I was getting called in the middle of the night because pumps weren't running. So I'm doing all of these things that were interesting and exciting and I love the science and I loved that I was doing it. But I was seeing this business side, and people were getting to make big strategic decisions and get outside of those walls of the plant and go places and see people and do things. And I really wanted to be a part of the action.

Scott Anthony Barlow 05:17
Is that part of the... I've gotten to know you a little bit over the last year and a half. And one thing that has become very evident to me is, those strategic decisions are something that you are very good at. I'm curious, though, where you started to realize and recognize that, one, that was fun for you. Because it sounds like that was part of what you were alluding to. And then two, that that was something that you were or had the potential to be great at.

Haley Stomp 05:48
You know, I took a bridge role in between engineering and marketing, it was a project manager role. In that project manager role, I could take my project manager skills as an engineer and see all the potential problems, and I got to understand all the functions. And the thing I really liked doing, I got to report to the leadership team on how our project was doing. I get to tell them, "Here's where the problems are, here's where we need money, here's what's going well." And I loved that part of it, trying to direct the decisions and figure out and basically negotiate on the things that I think needed to happen so we could hit the goal. But that role was really, I think, where I discovered my love of being in that position.

Scott Anthony Barlow 06:30
So how did that influence then some of the changes that you made after that?

Haley Stomp 06:34
Yeah, so I applied for a marketing role when I graduated and moved out of the project manager role. Got the marketing role. And a couple months into this role, I had a presentation in Belgium. I got to fly to Belgium and give this presentation. And one of the leaders in the company approached me and she said, "Hey, we want to go work with this company in China. And we need somebody to launch this product for us globally, would you be interested?" I was like, "I know nothing about the product. I've never been to China. But yes."

Scott Anthony Barlow 07:05
Sure. That sounds great. Let's do it.

Haley Stomp 07:08
Yeah, and I mean, it was one of those sliding door moments for me where I just took a leap and just did it. It was probably the biggest pivot of my career to go do that, because it pushed me out of my comfort zone. And it just sent me down this track that was really eye opening and developing and changing on what I was going to be doing.

Scott Anthony Barlow 07:29
What were some of the biggest learnings out of that experience? Living outside your comfort zone.

Haley Stomp 07:38
I learned I couldn't be afraid to fly when you have to get on a 13 hour flight. You have to get over that in a hurry. You know, I think the main thing I learned is that I could do so much more than I gave myself credit for. I mean, I went to Asia by myself for a whole month. And I was also pretty scrappy, and you know, the big learning, I think, when you leave your culture and start working within other cultures, it's just how similar you are. And it was about building those relationships and understanding where people were coming from and building that team. And, you know, they're my teammates, like, a person that sits in the same town as me, they're the same as that in terms of our relationship and what we needed to do together.

Scott Anthony Barlow 08:19
I'm also curious, then, what caused you... after you started making these changes, recognizing what you enjoyed more, and then moving up the ladder with this organization, what were the pieces that caused you to recognize that you no longer wanted to move in the same path?

Haley Stomp 08:37
Yeah, I mean, I think my priorities shifted a little bit. I went through, you know, when I didn't have kids, I was doing a lot of this exciting climbing and traveling and all of that. And then when you start to have to balance, you know, a marriage and kids and all of this stuff, you just have to reprioritize a little bit. So I think it was that balancing act was definitely, you know, a reason to shift and think about how am I going to do all of this. And I think too, I've always had a project mindset. So as an engineer, you could be a process engineer, project engineer, I tended to be a project engineer. I wanted to start in an end date. And I wanted to see that. And then I wanted to move on to the next thing. And so I think there were a couple points where I was like, "Alright, I feel like I've gotten this to a good point, I need the next thing."

Scott Anthony Barlow 09:27
I need this project to be over and move on to a different.

Haley Stomp 09:30
Right. For the next one. Because this is more about maintaining, and more incremental growth, where I was looking maybe for some of those opportunities to make those big shifts.

Scott Anthony Barlow 09:40
So that's really fascinating. I think even that mindset of having a project outlook, and I found that that can be really helpful for people because when we're in a...what was the name of the last role you're at?

Haley Stomp 09:54
Senior Vice President of Global Marketing.

Scott Anthony Barlow 09:56
Yeah. When you're in, you know, that type of role where you're Senior Vice President of Global Marketing, it's perpetual, like, it just...it goes on. It is not necessarily something that unless you are treating it as a project with open and close and, you know, maybe even experimental type mindset, then it is perpetual. And I think that in itself creates a lot of challenges when other things start to change in your life, like, you describe, "hey, you know, I was married and had kids and there became other different priorities that started to become very important as well. And when something's perpetual or non-project, then it's harder I found to even think about, like, stepping away or changing the landscape or moving on to the next project or whatever." So I'm curious what that was like for you and whether you found the same experience, or what advice you might give to someone who's in that situation.

Haley Stomp 10:55
You know, I think one of the big learnings I've had in the last couple of years is that there are phases in life. You know, you go to college, and your eyes on the prize. I'm gonna get my degree, I'm gonna get this job, I'm focused on my career. And oh, by the way, I want to get married and have kids, but I'm focused on my career, focused on my career, and you're kind of going through your 20s. And even for me, I would say, my early 30s, like, this was all just going to work out. And I think the last couple of years, I really realized that, look, I'm in a different phase now. There was an article recently that I ran across where it talked about the three phases of a woman's career, and it was so helpful to say, "Oh, wait, this is normal. There are phases in a career. And as I'm getting older, as the things in my life priorities are changing, it's okay. It's normal that your career is going to look different along these phases." And that you're not just going to put the gas down 100% until you die, I mean, it's okay to kind of work everything together. And maybe that was the realization that this phase of my life needs to all fit together or stack together. It doesn't have to be– my career is driving everything and I'll try to fit everything in there. It's more like– how do I make this phase of my life ideal with all of the factors that are in it? So, you know, on your project versus perpetual, I think it was about giving myself permission to say, "I get to design the space on how it works for me, instead of just following along the career trajectory and hoping everything else fits in."

Scott Anthony Barlow 12:34
That makes a lot of sense. What made you finally decide that I'm going to make a career change from that role, that situation, that organization? What took place that caused you to decide?

Haley Stomp 12:50
Yeah, so two years before I left, I had been in a role for about 10 years, and we had done amazing things. I had built a team, we had grown the business, so much success, so much fun, but I was at that point, like, I was talking about that project versus perpetual where it was more about maintaining an incremental growth. And I was hungry for that next thing to challenge me.

Scott Anthony Barlow 13:12
That all the project.

Haley Stomp 13:13
I was ready. And so I was at a decision point internally in the company to... do I look outside, or do I look for something internal. And timing worked out really well for me to try this global role to go back to the global role. And putting my Superwoman cape on, I was going to spend half the time out of the country and do this amazing job. At the same time, my kids were starting to need more from me in terms of activities and eating and whatever it was, you know. So I think it was a little bit of a perfect storm in terms of it was the ultimate challenge. I tried to...I think about, like, watching the Olympics, and different dives have different difficulty ratings. I feel like I stepped into, like, "Okay, the highest difficulty rating. So if I perform it here, I should get a really good score, because the difficulty rating of everything I'm trying to do at once is pretty high." But I mean, I grew so much in those two years. And that was such a good experience. And it was a good decision to make that move, but COVID hit, and I think, holding all the balls that we had going in the air at the same time, COVID was finally the straw that broke the camel's back in terms of trying to keep all of these things moving at the same time, and it was just not sustainable.

Scott Anthony Barlow 14:34
What was the final thing? If you remember. If there was one thing that caused you to say, "Okay, this is I'm making the change."

Haley Stomp 14:44
I remember the day that I was like, alright, something's got to change. I was on a conference call. And I'd been on several conference calls and you know, I'd been really trying to keep it all going. And I just dropped off the call, and I got in my car–I left work, I got in my car, and I drove to my parents house. And I just said, "Look, I don't know if I can go back to work tomorrow, like, how am I going to get up tomorrow? I have all these things that need to be done. I need to talk about this." And so in the bucolic small town, Iowa way, we went to an apple orchard and bought some apples, we had a nice dinner, we talked about it. And the next morning, I got up, I called into the next conference call and drove home while I was on the call, and was like, "Alright, I'm gonna get through this. But I've made a decision that I need to make a change. And I need to figure out how to do that." So my project manager hat was going to go back on and say, you know, "What's my action that I need to take to get out of this place?" And I didn't mention this before. But earlier in my career, I had another moment where I was like, "things were not going well, I need to leave." And I gave myself, at that point, I gave myself three months, I said, "I'm doing this for three months, and I'm going to make it work. And if in three months, I haven't fixed it, then I will make a decision." And luckily, at that point, three months later, it was all going great. But in that pivot point in 2020, I just... I could feel that I needed to upset the applecart in an even bigger way to make it better.

Scott Anthony Barlow 16:24
After you made that decision, do you remember what it felt like at that point in time? What did that feel like?

Haley Stomp 16:31
Honestly, relief. I had a sense of relief, like, "Okay, I've made a decision." And I think, you know, I've noticed that a lot along the way. And Mo and I have talked about that, too, that... he told me "action brings clarity", and making the decision one way or another is such a relief, and it may not be the right decision, but man, just making that decision feels good. And it's like, alright, I made this decision. Now I can start moving on whatever plan is following that decision.

Scott Anthony Barlow 17:01
That is amazing. I also have felt that. And now actually, strangely, I use that as an indicator for whether or not I felt like making the right decision for me. If I'm getting some of those sense, same senses and feelings after I've made that decision that helps validate it. That said, though, I'm curious, what advice would you give to people who are in those same sorts of situations who are trying to make those types of decisions for themselves? Because it's hard.

Haley Stomp 17:31
You know, it's really hard. And I think so much about this. And I think from some of my other friends and contacts, too. I wish that I had a coach while I was still at my last job. I wish I had hired a career coach while I'm just within my company trying to make decisions and it's lonely at the top. And the farther you move up in a company, especially when you've been there for a while, people have seen you at different levels. And so when you get to the top, it's hard to find the right people to admit that you're not sure what to do, or you need help. And so you have to build that network. And yes, you build it within. But I absolutely think building it outside of where you're at is so helpful. And you know, when I left, I made a huge effort to build my personal board of advisors. And I had, I mean, I joined a women's networking group, I have Happen To Your Career, we have the Happen To Your Career group. Outside of that, I had my therapist, I had my friend who wanted help marketing, she started her life coaching business, so we were trading hour for hour. And then I had some other people that I... I just made a list, like, these are the people that are going to support me. But if I look back, I wish...I'm like, "Man, I would have enjoyed work more before if I would have done some of those things earlier. If I had worked harder to put that together." I just want to tell any HR person out there, any manager out there, help your people get that network, because it would be so beneficial.

Scott Anthony Barlow 17:38
[19:00] It creates a much healthier place to operate from is how I've always thought about it. As opposed to not having that network and having all those questions, like, should I be doing this? Should I not be doing this? Is this right for my career? Is this...like all the million things that go through and I've experienced the same thing, the further up you go in any organization, no matter what size it is, small or large, it definitely becomes far more challenging to find people to where you can talk through things like that, and it's still appropriate and productive and useful for the other people as well and yourself.

Haley Stomp 19:39
Yeah, and you know, we put a lot of pressure on people's managers, but I think finding a mentor is helpful, but the thing I liked about having a coach is, that person is dedicated to helping me. And, you know, in my case, Mo was seeing all kinds of other people in similar positions and so it was really helpful to hear, "Oh, you know, luckily there are a lot of other case studies and other people where we can draw information and draw experience from" and that was very helpful for me too.

Scott Anthony Barlow 20:08
You're the third person I've talked to today, that is... No, but seriously, though, like all joking aside, I can completely appreciate where that is very helpful. Because if it's normalized, whatever it is, whatever we're talking about, whatever type of challenge, if it's normalized, that alleviates some of the feelings of craziness, or whatever else, you know, other people might feel, I'm not even sure what to call that feeling, honestly.

Haley Stomp 20:36
I think there's so much responsibility. As a leader, you're trying to be there for your people, and you're showing strength, and you're showing resilience and all of those things. But it doesn't mean you wouldn't benefit from somehow, you know, or somebody to talk through these things with. And from the female perspective, when you work with a lot of males, sometimes it can be intimidating or hard to say, "Hey, I don't know what to do here, because you're already trying to look like you know what you're doing." So that was another factor sometimes, too is, "can I find another female who's like 10 years older than me to just kind of tell me how it's going? What do I need to do?" You know.

Scott Anthony Barlow 21:14
Yeah. When you look back, after you made that decision to make a change, and then as you started exploring what your next steps would look like, what was most challenging? Or what surprised you along the way?

Haley Stomp 21:32
I had to, I mean, my job was my identity. So I had to figure out who was I without this job? And what did I want to do? And there was some work for me to understand that, just because I left that role, I didn't leave all of my strengths behind. And I didn't leave you know who I was behind. All of that was still me. I could take that with me. And then I just needed to look for the next place to apply it. So I think it was an unraveling that idea of, you know, am I a failure for leaving this role? Was it because I couldn't handle it? Was there something wrong with me that I couldn't do this? And kind of getting to the point where, "no, that's absolutely not the case." And I think there was also a really positive feeling the day that I posted on LinkedIn that I had left that role. So many industry contacts had complimented the work I had done to that point. And I think that was all learning to say, "All right, I did this for a really long time. I've banked all this, this is my experience, and no one can take it from me. And I don't need to feel bad about making this decision for myself. It's okay, it's good." And again, life has phases, you make these changes, you don't have to stay at the same place your whole career. And sometimes it's okay to do that for yourself.

Scott Anthony Barlow 22:56
Why do you think that's so hard for so many of us?

Haley Stomp 23:00
Well, I mean, it's safe and comfortable and you know what you're doing, you've got that structure, you know, the bad and the good already, you don't have to learn that. And you have your network, and you have all of that, I think it's scary to let it all go. And just kind of be out there by yourself. And I think that's really hard. And the other thing, you know, when you're a manager, you don't want to leave your people, you feel bad about, "oh, I don't want to..."

Scott Anthony Barlow 23:26
That sense of responsibility. Yes, pervasive.

Haley Stomp 23:29
Yes. And then you have to remind yourself that look, any of these people could leave tomorrow. You have to be kind of selfish. And it can be hard to be selfish about those things when you've been trained to be in a leadership role, where your main job is to help develop people and to help your team, you know, to say, "Alright, I need to be selfish about what I need" especially after surviving the pandemic together, it can be really hard to just say, "All right, I gotta do this for me."

Scott Anthony Barlow 23:57
Yeah. So let's talk about that for just a second. I think that's really fascinating that you use the word selfish there, because I would argue that changing pieces so that you can make sure that you're taken care of, as well as taking care of your kids, your family, it's probably not actually that selfish, but it definitely feels selfish. I jokingly and seriously use that word a lot. I'm like, "go ahead and be selfish, like for a minute." But what do you think for you that feels selfish to where we need to use that word? Because you're not a selfish person. You're the furthest thing from selfish person that I can think of. Still, though, it feels that way. So tell me about that.

Haley Stomp 24:41
I will tell you, it doesn't feel that way anymore.

Scott Anthony Barlow 24:43
That's great.

Haley Stomp 24:44
Yes, I think at the time because you spend so much time building these things and you're so committed, you know, maybe we take so much out of the success and the things that we're able to do. It's really tangible. The rewards of working and doing that are very tangible. You get paid. You see you get praised. You see the results on a budget, on a sales sheet. You can really touch and feel those, the success of what you're doing. And so it's a very tangible way to see that what you're doing matters. It's not always tangible to see that I made chicken for my kids, and they're super happy. That's not...

Scott Anthony Barlow 25:25
Sometimes they're not super happy.

Haley Stomp 25:28
Yeah, actually, I guess they don't really like my cooking. But I think we tie so much of our worth into that and who we are into that. And, you know, and especially me, being a female in a more male dominated area for so long, being a first generation college student, I mean, I remember thinking at some point, I'm done. I don't have to prove anything to anybody else anymore. Like, I'm done, I can be done with that. And now it's about what works for me in this part of my life. And I only have eight more years till my kids go to college. And what do I want that next eight years to look like?

Scott Anthony Barlow 26:03
Yeah, we've definitely had that conversation many times over. Ours like, there's only this much time for this, for the kids, for... And that is definitely a driving force for me as well. I am also really curious, you said, "Hey, I don't feel that way anymore. I don't feel like it is selfish in the same way that I did at the time." What changed for you and what did you have to do for yourself, in order to get to that point to be able to look at it differently?

Haley Stomp 26:36
Well, I started writing, and I think that was helpful. I also think when I finally started talking to other people about other jobs, and explaining my experience, the reaction I would get with sometimes surprising. You know, when you're at the same place for so long, and you're always pushing and being pushed, and doing things, you don't actually realize maybe, you don't appreciate everything you've done, not everybody spinned up all the countries I've been to, not everybody's done the things I've done, but it's hard to realize that when you're in it. And so I think when I started looking at other opportunities and talking to other people, it was nice to see their reaction to, oh, you know, and just realize that, alright, there is value without this company, there's value without my title. My experiences here, I'm very comfortable and confident in what I have done. And so I think it was just starting to reach out and look at other positions and realize and be able to compare all those years, and what all that experience looks like, compared to other potential roles. And also just honestly, just talking to other people who have done it, listening to the podcast, I mean, you have so many good examples of nothing fell apart when they quit and found the next thing. Every one of those is this...

Scott Anthony Barlow 27:50
Life's going on. Crazy isn't it? Like, life still went on.

Haley Stomp 27:54
Alright, that was a huge thing for me like, oh, it's cool. If I don't leave the country for a month, guess what, I still have cool things to do. There's people to meet, life is going on, all around me outside of where I was at. And I just... I needed to actually see it to believe it.

Scott Anthony Barlow 28:11
Okay, let's go all the way back to when you made that decision. And you were maybe even just before that decision, maybe the month prior to that, because we have a lot of people that are listening to the podcast that are in that place right now. And they are considering, "Hey, do I stay? Do I go? If I went, what would that look like? What does the world is?" All the things that you know, having been there, run through all these crazy things that run through your mind. And also some of the not so crazy ones, too. And you don't necessarily know which ones or which. But what advice would you give to that person who's in that place? Who's trying to decide, you know, should I make a career change? If so, what does that look like? What does a better life or better career look like for me? What is extraordinary look like?

Haley Stomp 29:01
Yeah, I mean, well, if they're listening to the podcast, that's a great start. Because for me, it was just so helpful to hear other people make that decision and come out okay on the other side, that was really helpful. And I still have it up in front of me, on my board, the ideal career profile, like writing down here is what I want it to look like. And then you could even, you know, what I ended up doing was I made a spreadsheet with here all the things I want, here all the opportunities, and I would score it, and it would give me a really quantitative objective look at this. I mean, people could do that where they're currently at too, to see what was missing. You know, when I when I used to coach my team members, I'd be like, "Alright, you're not happy where you're at, but can we design something internally first? Can we look at that?" But I mean, honestly, I hate to be a broken record, but hire a coach. Go get yourself a career coach.

Scott Anthony Barlow 29:58
It's says so much easier. I very much have been in the camp over and over again. And my identity used to be built on, I can figure this out myself, like very, very much strong, like my dad is a wonderful, really wonderful role model. And also, he's the type of guy who just figured out like, never pay for anything. So that was what I grew up with. And well, in some cases, I'm still releasing that. And it's just, there are many things in life, it's just harder or impossible to do on your own. So I really appreciate that advice, not just because we have a team of coaches working with people all over the world.

Haley Stomp 30:36
Well, and I think, I mean, it's really daunting when you haven't updated your resume, or really been on LinkedIn, because you've been happy for a long time, or when you haven't done any of those things, it's so overwhelming to think about, I don't even know where to find a person to help me or how to do this. And so a couple years ago, I found somebody to help me rewrite my LinkedIn and my resume, just in case, you know, and I found Happen To Your Career by Googling, you know, and I was like, and I compared it with a few other things and less like, this one feels good. But I just kind of had to take some leaps of faith to find some of those resources. Because when you have to start, you have to start somewhere, I think that's the thing.

Scott Anthony Barlow 31:18
One last fun fact before we go. I feel really fortunate that I get to interact with a lot of our clients, not all of our clients, but you and I got to meet along the way. And that doesn't necessarily happen for everyone. But then later on, we actually talked about a role here at Happen To Your Career, which is something that doesn't happen all the time at all. And what was really cool, you mentioned your ideal career profile, which you said, "Hey, I still have up" and your ideal career profile, you know, helped us realize that what we were talking about at the time, it just honestly was not the right opportunity for you. And I think that that is so cool. And evidence of like, hey, that working and you staying in line with what is true for you.

Haley Stomp 32:02
Yeah, I think that was so helpful. And you know, there were a lot of times along the journey where I was like, I should take this job, you know, or I should take these jobs because I should get a job. And it was... it took a lot of patience and willpower and practice to say no to things that weren't right.

Scott Anthony Barlow 32:19
That's so hard.

Haley Stomp 32:20
Yeah. But as I went along, it got a little easier. But there are definitely points where I was like, I should probably just take this job. And I'm glad I didn't do that.

Scott Anthony Barlow 32:31
Well, kudos to you because I know how hard that is. And we've seen that same challenge with, at this point, thousands of people. And that is no easy feat. And it says something about the work that you did to get up to that point to where you could see that, yes, it feels like I should take this. But no, I shouldn't. Because it conflicts with all of my other priorities and what I hold dear and what is important to me in the next opportunity. So nice job.

Scott Anthony Barlow 33:03
Many of the stories that you've heard on the podcast are from listeners that have decided they wanted to take action, and taking the first step of having a conversation with our team to try and figure out how we can help. And if you want to implement what you have heard, and you want to completely change your life and your career, then let's figure out how we can help. So here's what I would suggest, just open your phone right now and open your email app. And I'm going to give you my personal email address, scott@happentoyourcareer.com just email me and put 'Conversation' in the subject line. And then when you do that, I'll introduce you to the right person on our team. And you can have a conversation with us, we'll try and understand your goals and what you want to accomplish in your career no matter where you're at. And we can figure out the very best way that we can help you and your situation. So open up right now and send me an email with 'Conversation' in the subject line; scott@happentoyourcareer.com.

Scott Anthony Barlow 34:08
Hey, I hope you loved this episode. Thanks so much for listening. And if this has been helpful, then please share this podcast with your friends, with your family, with your co-workers that badly need it. Here's a sneak peek into what we have coming up in store for you next week.

Speaker 3 34:26
The price tags are just made up. Somebody writes a price on your job the day before you walk in to talk about it. And whether you negotiate or not is a choice you get to make.

Scott Anthony Barlow 34:39
Let's time travel into the future for just a moment. It's a few months down the road, you've been working on a career change, finding the right organization, determining what matters most to you, all the things, you've been doing that for months now and your commitment has paid off. You've just received an offer from the organization that you want to work with very most, it's pretty much a wonderful fit all the way around. Okay, so you finish popping some champagne, you do some happy dancing, it's now time to negotiate. You might be thinking, "What? Negotiate and risk losing this amazing offer?" And that's so commonly the response. Or even if you're willing to negotiate, so many people think that it is a struggle, and it is something that they don't want to do, and it's undesirable. I want you to think about it like this, receiving that offer means, out of every single person that was considered for position they want you. Now, the balls in your court. So how do you propel yourself for that conversation? How do you make this amazing offer actually everything including on the finance side, including on the offer side, including the other things that can be structured into an offer? How do you make it all that you thought it could be into your ideal?

Scott Anthony Barlow 36:07
All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.

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